Community development manager jobs

Full time (flexible working options available)

Hybrid - Farringdon, London/Home-based

Closing Date: 27 August 2025

Ref 7136

Save the Children UK has an exciting opportunity for a collaborative and driven individual with experience in retention marketing and supporter engagement to join us as our Marketing Executive – Loyalty, where you will play a key role in delivering effective multi-channel campaigns that build deep, lasting connections with supporters and help raise vital funds to improve children's lives around the world. 

About Us 

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach. 

About the Role 

As Marketing Executive – Loyalty, you will support the delivery of brilliant, supporter-centric marketing to raise income, deepen engagement and build life-time value of our warm supporters. Working collaboratively within a multi-disciplinary agile squads, you will help develop and deliver high-performing campaigns across a range of channels including email, direct mail, SMS and telemarketing. Your work will be pivotal in creating meaningful experiences that grow supporter value, loyalty and long-term retention. 

In this role, you will: 

• Support Marketing Managers to deliver effective, insight-led multi-channel campaigns to drive donor retention and income growth. 

• Manage specific elements of the supporter journey across channels such as email, direct mail, SMS and telemarketing. 

• Work with internal and external stakeholders to produce compelling, on-brand marketing materials that inspire action. 

• Analyse performance data, support testing strategies, and apply insights to improve campaign effectiveness. 

• Maintain accurate campaign records and support reporting processes to track performance against KPIs. 

• Ensure all marketing activity complies with legal, ethical and brand standards and reflects Save the Children's values. 

About You 

To be successful, it is important that you have: 

• Experience in customer or supporter retention marketing and communications. 

• Proven ability to grow supporter or donor value through campaigns or journey management. 

• Hands-on experience delivering marketing activity across at least two of the following: direct mail, email, SMS, telemarketing. 

• Experience managing projects and external suppliers to deliver campaigns on time and on budget. 

• Confidence using data and insight to inform decisions, test approaches and optimise performance. 

• Strong communication and collaboration skills, with the ability to work across teams in a fast-paced environment. 

• Commitment to Save the Children's vision, mission and values. 

What we offer you: 

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance. 

We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work. 

We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. 

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Location & Ways of Working:

This is a hybrid working role where you will be required to come in to your contracted office approximately once a week, typically on a Thursday, depending on the needs of your role, team, or service.

This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Rainbow Migration is the longest-running charity in Europe dedicated to supporting LGBTQI+ people through the asylum and immigration system and has been campaigning for their rights since 1993. We are recruiting a Senior Casework and Service Coordinator to assist the Support Services Manager, provide guidance and advice to colleagues, and manage incoming queries from service users. This role is ideally suited to an experienced caseworker looking to take the next step in their career.

Rainbow Migration has grown in recent years from a small charity generating £200k income in 2019 to £1M in 2024. The Senior Casework and Service Coordinator is a new role that will take on some of the responsibilities of the Support Services Manager, freeing the manager up to work on service development and strategic matters. 

Responsibilities include:

· Managing systems for incoming service user inquiries

· Casework for service users with the most complex needs or challenges

· Facilitating complex case discussions with colleagues and providing support and guidance

· Ensuring accurate reporting on service delivery outputs, outcomes and trends

· Assisting the Support Services Manager to implement changes in the service

Rainbow Migration’s vision is that LGBTQI+ people can settle in the UK and lead fulfilling lives. Our values are: 

· Safety: We believe everyone should be safe from persecution and safe to be themselves. We strive to create a safe workplace culture, and we place importance on the wellbeing of everyone involved with Rainbow Migration. 

· Integrity: We are thorough and honest in everything we do, and we take responsibility for our actions. We want to be accountable to our communities and those who support us. 

· Belonging: We welcome and include all LGBTQI+ people, and we celebrate and value their range of experience in terms of gender, religion, race, age, disability status and class. We try to remove obstacles to participation, champion equality and promote a sense of family or home through our services. 

· Respect: We believe that every person is equal and deserves the same level of courtesy, care, and attention. We respect the rights, wishes and feelings of our service users, and campaign for their rights to be respected as they go through the asylum and immigration system. 

Diversity, inclusion and anti-oppression

At Rainbow Migration, we don’t just accept difference – we celebrate it, we support it, and we thrive on it. We’re proud to be an equal opportunity employer and we value diversity. We do not unlawfully discriminate on the basis of race, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, or disability status. We consider all qualified applicants, consistent with any legal requirements.

We strive to build a team that reflects the diversity of the community we work in and welcome applications from candidates who have been through the UK asylum system and people of colour, who are currently underrepresented among our staff in relation to our service users.

We are also reviewing what we do and how we do it through an anti-oppression and anti-racism lens, as well as investing in being more informed and led by LGBTQI+ people who have sought asylum.

We offer a guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 if they meet all the necessary criteria in the person specification. If you wish to qualify under this scheme, please make this clear when applying.

We send a selection of questions in advance of job interviews to give applicants more thinking time. You are welcome to take notes in interviews to help process information. If your interview is online, we can also put questions in the meeting chat. Please let us know if we can make other adjustments to support your interview process.

Role overview

Contract type: Permanent

Hours: Full-time (35 hours per week). Working part-time (minimum 28 hours) will be considered. Occasional work in the evenings and at weekends may be required but with plenty of notice. Rainbow Migration encourages staff to maintain a good work life balance and has a TOIL system in place.

Salary: Starting at £36,994 with potential annual step increases up to £41,315 (pro rata if working part time), plus statutory employer’s pension contribution. In addition to an annual step increase, we consider giving a separate inflationary increase every April.

Location: Rainbow Migration’s wheelchair accessible offices are based between Vauxhall and the Oval, London. This role will have an office-based contract but the postholder can choose to work from home for part of the week in agreement with their line manager as per our hybrid working policy. You must be available to work from our offices in London when necessary. The successful candidate would also be welcome to work from the office full-time if that is their preference. At the time of posting this advert, staff mostly work from home. There might also be occasional travel outside London with plenty of notice. Please contact us if you have any questions.

Annual Leave: Initially 25 days per year. After two years of employment, this will increase by one day per year up to a maximum of 28 days (pro rata if working part-time).

Benefits:

· Two days of wellbeing leave to be taken at short notice in each calendar year (pro rata for part-time staff)

· Enhanced parental leave and pay

· Full pay for jury service (up to four weeks), compassionate leave (up to two weeks) and dependants’ leave (up to four days, pro rata for part-time staff)

· Separate salary step and inflationary increases considered every year

· TOIL system

· Hybrid working policy, including possibility of working abroad for 10 working days (pro rata for part-time staff) each year

· Policy on staff loans or salary advances for difficult times

· Work laptop and mobile phone

· Training and learning opportunities

· Occupational health assessments for disabled employees to understand how we can support and make reasonable adjustments

· Employee assistance programme which includes counselling service, wellness advice, legal and money advice, and other matters

· Clinical supervision for staff delivering services (a safe space with an independent therapist to offload and discuss feelings and challenges)

How to apply

Closing date: 9am 8 September 2025

Interview dates: Initial interviews will be 17 September 2025 by Zoom or Teams. A second round of face-to-face interviews in London will follow.

Please read the job description and person specification. If you have any questions about the role or would like to find out more before applying, then you can contact the line manager via the email address you will find in the Job Description.

Please send to the email address in the Job Description:

1. Your CV

2. A written statement (max 1,000 words). Instead of a written statement you may submit your statement by video or audio recording (max 8 minutes)

We would also be grateful if you could complete the optional monitoring form (link in the Job Description).

In your statement, please:

1. Explain why you are interested in this role and give examples of how you meet the person specification. In addition to what is on your CV, we want to hear about any relevant skills and experience that demonstrate you meet the necessary (and, where applicable, advantageous) criteria for the role. Skills and experience could be from training, volunteering, interests or life experience

2. Confirm if you wish to be considered under the guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 (physical or mental impairment that has a ‘substantial’ and ‘long-term’ effect on your ability to do normal daily activities)

3. State how many hours a week you wish to work and if you have a preferred pattern

4. Explain if you have used AI to help with your application in any way and the reason why. While AI can be a helpful tool, we expect all applications to reflect your own experiences, qualifications and style of writing. Transparency is valued, so applications that are obviously written with AI without explanation will not be considered

By submitting an application, you:

1. Confirm that you have the right to work in the UK and will produce the necessary documentation if you are offered this post.

2. Declare that to the best of your knowledge and belief, the information provided in your application is true and correct and that you understand that any false information or statement given will justify your dismissal from Rainbow Migration if appointed.

3. Accept that owing to the nature of the work, if successful, you will be required to disclose all spent and unspent criminal records at the point of conditional job offer and subsequently to undergo an enhanced DBS (Disclosure and Barring Service) check. See our website for more information.

We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices and respect the personal circumstances and needs of people with lived experience.

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for independent and confidential support for your job application from the Experts by Experience Employment Network. Please complete the form you will find in the Job Description to request support and they will confirm if they can match you with a mentor to support your application.

Privacy notice

If you apply for this role, the information you provide will be processed according to Rainbow Migration's privacy policy (please see Job Description for a link to our website). Rainbow Migration will not share your information with any third parties unless part of the recruitment process or are legally required to do so. By applying, you are permitting Rainbow Migration to access and use the information for recruitment purposes. Rainbow Migration will store data on unsuccessful applicants for 12 months after the conclusion of the recruitment campaign. Monitoring information is kept separately and is pseudonymised to avoid identification of applicants. It is amalgamated for statistical purposes and the original data is then deleted after six months.

Want to help us to inspire the next generation of wildlife lovers? Keen to see more children outside, connecting with nature and the natural world? Got lots of ideas for taking learning outside and keen to teach others how to feel confident in an outdoor classroom? Agree that a day learning about wildlife and the environment is great for everyone’s health and wellbeing? Then come and join the Worcestershire Wildlife Trust learning team welcoming the children of the county to our fantastic facilities here at Lower Smite Farm or taking nature to their classroom.

We are the county’s leading local charity working towards a county rich in wildlife managing over 3,000 acres of land for wildlife and people across Worcestershire. We work with organisations and landowners to protect and connect wildlife sites across the county.

School engagement is an essential part of the Trust’s work.  We recognise that to give nature the best chance of recovering and flourishing in Worcestershire, we need to nurture the next generation to love their local wildlife and wild spaces and feel confident to take action for it. This is a fantastic opportunity for an experienced educator and manager to expand and progress our school strategy work even further, supported by a brilliant team of school officers, tutors and volunteers. We are looking for someone who is a persuasive communicator, passionate about the benefits of nature for pupils and staff as well as being highly organised. You are comfortable building relationships across schools including with senior leaders as well as being able getting stuck into the day-to-day delivery to children and young people where needed. This role will enable you to make a real difference to nature’s recovery and to be part of our vision to get 1 in 4 schools taking action for wildlife by 2030.

We have been running a school service for over 30 years engaging young people with the outdoors. We meet with between 2,000 – 3,000 young people, predominantly from primary schools, every year at Lower Smite through our popular outdoor school trips covering key elements of the science curriculum. Everything we do is fun, interactive and hands-on. We embed nature connection pathways into our programmes with a focus on creative and artistic practice. This includes our creative science sessions where we explore classification and evolution through collage and printing.

The role will be focusing on progressing our work around the natural learning journey, develop a model to move schools through the journey and track their progress. At the heart of this is overseeing and helping to deliver core elements of our school offer and working with the Wilder Schools Team and our school partners to develop new programmes and workshops.

We’re Wild About Inclusion.  To us, this means inspiring, empowering and engaging people from all backgrounds, cultures, identities and abilities, to change the natural world for the better.  It also means cultivating inclusive workspaces that are free from discrimination, where differences are valued, everyone can be themselves and flourish, just like nature!

A full driving licence is essential. This role will be subject to reference checks and an enhanced DBS check with child barred list.

Benefits

· Hybrid working – office at Worcestershire Wildlife Trust, Lower Smite Farm, Hindlip, Worcester WR3 8SZ with regular travel within Worcestershire and occasionally further afield

· Salary Sacrifice Pension Scheme with Royal London. Employees sacrifice a minimum of 4% and the Trust then contributes an additional 8.6%.

· Annual leave entitlement of 6.6 weeks increasing by one day per three years of service to a maximum of 7.6 weeks.

· Group Life Assurance policy worth three times annual salary.

· Health Cash Plan and Wellbeing Services provided via HealthShield.

Accessibility Insight Specialist

Job reference: REQ004348

Part time 8 Month Fixed Term Contract until March 2026.- 21 hours a week

£20,247.55 a year (£33,745.92 a year full time equivalent)

London, E15 2GW with working from home most of the time.

An accessible insight specialist mainly undertakes research among disabled people. They use their experience and skills to turn that research into actionable insight.

Part time, 21 hours a week

8 months, fixed term/secondment

It is a fixed term contract for 3 days a week. It is a job share with the current person in the role.

This role can be offered as a secondment opportunity to existing Scope employees. Please speak to your line manager for eligibility and further information, before applying.

Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW with working from home most of the time.

The role

This is an exciting and challenging position in a friendly and committed insight team. You will work with our partnerships team focusing on insight of disabled people’s needs to our partners. These can be energy suppliers, parcel delivery companies, and academic organisations.

You will need to have experience and skills in using a range of research approaches and methodologies. User testing experience would also be an advantage.

About you

To be successful in this role we are looking for someone who:

· has 2 years direct experience of running insight projects, preferably in a commercial environment

· is educated to degree level, with an insight or market research element

· has GCSEs for English Language and Maths, or an acceptable equivalent

· is able to manage multiple insight projects to time and work in a team

· has a flexible, can-do approach, with strong skills in establishing empathy and rapport with a wide range of people

· is passionate about delivering actionable insight.

Please make sure you explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people. 

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

If you require adjustments through your journey with us, please email us via our website.

Equality, Diversity and Inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities. 

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

· 27 days holiday plus bank holidays

· Flexible, hybrid and remote working options

· Pay progression at 6 months and 2 years

· Company pension

· Excellent training and career development

· Strong colleague networks across disability, race and LGBTQ+

· Discounted gym membership, cycle to work scheme and much more.

How to apply

To apply please visit our website via the link and apply online.

Please note that successful candidates will be subject to an enhanced DBS check.

Closing date for applications:11:59pm GMT, Monday 1 September 2025.

Chief Executive Officer

We are seeking a dynamic and mission-driven leader to guide a national health and professional membership charity through its next phase of growth and impact.

Position: Chief Executive Officer
Salary: £400 per day (Freelance, no benefits)
Contract: 12 months freelance contract, with potential extension
Hours: Part-time, 3 days per week (flexible)
Location: Remote, with occasional travel
Closing Date: 19th September 2025

About the Role

As CEO, you will provide strategic leadership, working closely with trustees to shape the charity’s direction, ensure strong governance, and lead fundraising and income generation. You will act as the external face of the organisation, building partnerships across health, education, and policy networks while supporting and inspiring a small but committed team.

Key responsibilities include:

• Providing visionary leadership and strategic direction
• Driving membership growth and engagement
• Leading fundraising and income generation strategies
• Overseeing financial sustainability, reporting, and compliance
• Managing external communications and strengthening national profile
• Representing the charity nationally and internationally

About You

We are looking for someone with the vision, drive, and experience to take the organisation forward. You will bring:

• Proven leadership in the charity/not-for-profit, health, education, or wider social impact sector
• Experience in fundraising, income generation, and partnership building
• Strong financial and governance oversight skills
• Excellent communication, advocacy, and stakeholder management abilities
• Commitment to equity, inclusion, and the organisation’s mission
• Flexibility to balance strategic leadership with hands-on delivery in a small-organisation context

While not essential, experience in school and/or public health nursing or wider public health and experience in membership growth or communication management would be a valuable asset.

About the Organisation

A nationally recognised UK health and professional membership charity, established in 2006. They champion excellence in school and public health nursing, influence health and care policy, and support professionals working with children, young people, families, and communities. Though modest in size, the charity is widely respected as an influential voice in reducing health inequalities and shaping policy that improves outcomes for children and young people.

Other roles you may have experience of could include: Charity CEO, Director of Strategy, Director of Programmes, Head of Policy and Partnerships, Non-Profit Leader, Director of Operations, Membership Director, or Fundraising and Partnerships Lead. #INDNFP

Apply now to help shape the future of school and public health nursing in the UK.

Imagine a role where your creativity and collaborative approach help connect supporters to a powerful mission, shifting the dial in the food and farming education sector so more children facing disadvantage can discover their connection with the land that sustains us all.

We’re seeking a skilled communicator and digital storyteller equally comfortable crafting social media posts, drafting briefing notes, or capturing and editing film content. You’ll be passionate about amplifying underrepresented voices and supporting social change through engaging communications that inform, connect and inspire.

You will work closely with colleagues across the organisation to drive engagement, raise our profile, and grow our digital presence through impactful multimedia storytelling. Your work will help bring the voices of children, families and communities to partners and supporters nationwide, placing The Country Trust’s mission at the heart of national conversations about wellbeing, education and tackling the poverty of opportunity.

This role involves travel and occasional overnight stays (with mileage reimbursed) across England and North Wales. While we prioritise public transport use, this is not always feasible. Therefore, a valid driving licence is essential.

Key Responsibilities:

Communications & Influence

• Develop and deliver strategic, multi-channel communications that translate complex ideas into compelling messages to increase our influence across media, policy, and partner networks.

Multimedia Storytelling

• Create and deliver impactful, accessible multimedia content that amplifies beneficiary voices, supports advocacy, and aligns with our brand and strategic goals.

Stakeholder Engagement & Partnerships​

• Develop and tailor impactful communications and materials that strengthen partnerships, engage funders, and support collaborative initiatives with partner organisations.

Press, Media & Digital Oversight

• Support on press and social media communications by managing media relationships, crafting timely content, and optimising outreach to amplify our advocacy and campaigns.

About The Country Trust

The Country Trust believes every child should discover first-hand the connections between the food they eat, their own health and the health of the planet. We are the UK’s leading educational charity on a mission to connect children with the land that sustains us all.

When we don’t understand where food comes from, how it’s grown, or have the chance to spend time outdoors, there’s a significant knock-on effect for our health and the environment. Through nearly 50 years of programme delivery, we know children facing disadvantage often have the most to gain from this connection but are least able to access it.

Through food, farming and countryside experiences, our mission is to empower children to be confident, curious, and create change in their lives and the world around them — so that they and society thrive.

Ombudsman Case Handler

Do you have a passion for fairness and want to do work that makes a positive difference to someone’s life? 

Are you skilled in complaint handling and provide excellent customer service?   

We have exciting opportunities in the Assessment and Resolution Team for someone who wants to work in a lively and collaborative environment helping students who have unresolved complaints about their higher education provider.

This is also a fantastic hybrid working opportunity (with part-time hours considered) for graduates with an interest in the higher education and ombudsman sectors.  Full training and mentoring will be given, so if this sounds like something you would be interested in, then apply today!

Position: Case Handler

Location: Reading/Hybrid

Hours: Full-time, 35 Hours per week (part-time working considered)

Salary: £34,099 to £39,631 per annum

Contract: Permanent

Benefits include:

• Generous holiday entitlement of 28 days (rising to 33 days) plus bank holidays
• Contribution to Gym membership (on completion of probation)
• Attractive defined benefit pension scheme
• Enhanced maternity and paternity pay

Closing Date: Monday 08 September at 10am.

About the Organisation

Our vision is that students are always treated fairly and we work towards this by resolving complaints from students, sharing learning from complaints to help improve policies and practices at higher education providers, and working with other organisations in the higher education sector and beyond.

About the Role

As a Case-handler you will work as part of the team responsible for conducting the initial assessment process for complaints and for resolving complaints.  This is a public-facing role with a varied and interesting caseload that involves extensive interaction with students and universities/colleges.

Full training will be provided and a mentor will be at hand to help support and help you understand the needs and demands of the role.

Responsibilities include:

• Determine whether complaints are eligible for review and communicate decisions to students;
• Request and obtain documentation and information from higher education providers, students and student representatives;
• Promote early resolution of cases by contacting students, student representatives and providers with a view to negotiating the early settlement of complaints;
• Provide effective guidance to students, student representatives and providers on the OIA’s case-handling process, possible remedies and typical timeframes;
• Conduct reviews of complaints, draft and issue Complaint Outcomes

About You

You will have:

• Excellent written and oral/ telephone/video call communication skills.

• Excellent interpersonal skills.
• A customer service focus.
• High level of accuracy and attention to detail.
• Ability and willingness to learn new processes and procedures with a positive attitude.
• Resilience to work in a demanding and high-volume environment.
• Comfortable with technology and with the ability to adjust to new and changing IT systems and processes.
• Strong and recent experience of using Microsoft Word, Excel and Outlook.

The charity values diverse backgrounds, life experiences and perspectives.  It has a supportive and inclusive organisational culture and would like the organisation to be representative of the community and the people who use its service.  It welcomes applications from candidates from all backgrounds, in particular, it would welcome applicants from black, Asian, and minority ethnic backgrounds.  Applications for full-time or part-time working will be considered.

Please note that minimum office attendance of one day a week is required, and more attendance will be needed during your probationary period. All successful candidates will start at the starting salary point shown and this is non-negotiable.

Qualifications

Given the mission and purpose, we will consider any higher education qualifications, degree subjects or demonstrable interest/commitment to higher education in all its forms.

You may also have experience in roles such as Customer Service, Complaint Handler, Case Handler, Ombudsman, Resolution, Resolution Case Handler, Resolution Worker, Case-Handler, Complaints Handler, Junior Complaints Handler, Graduate Complaints Handler, Telephone Complaints Handler, Customer Care, Customer Care and Complaints Handler, Complaint Handler and Client Liaison, Complaints Investigation, Disputes, Disputes Handler, Complaints and Disputes Handler, Complaints Officer, Disputes Officer. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Inclusion Coordinator

Can you make sure that there is an exciting offer for young people aged 8 to 19 (up to 25 for those with additional needs), at this local Youth Zone?

Coordinators are crucial members of the delivery team, responsible for an exciting programme of activities for their given area.

If you have a passion for putting young people first, then we want to hear from you!

Position: Inclusion Coordinator

Location: London W12 7TF

Salary: £31,200 per annum

Hours: Full-time, 37.5 hours (inc. evenings and weekends)

Contract: Permanent

Closing Date: 1st September 2025

About the Role

Inclusion Coordinator will design and deliver creative arts activities for young people, overseeing the programmes for the Sensory Room and Duty Management of the Sunday Beyond Session. As well as this, you will provide line management support, coaching and development for arts sessional workers in their areas. This role requires a minimum of 55% of working hours spent face to face with young people.

In the first 6 months, you will have:

• Supported the Youth Zone to achieve 1000 visits by young people a week, inspired by the continually changing & vibrant offer.
• Collaborated with the delivery team to ensure a vibrant & engaging programme is in place every session, planned 3 months in advance with input & co-creation with young people.
• Grown, recruited, developed & led the sessional inclusion youth work team to provide a supportive, safe, inclusive, and ambitious environment.
• Developed strong local SEN/D partnerships which result in direct benefit to the borough's young people.
• Introduced the OnSide Evaluation Framework alongside young people's feedback to enhance the quality of the support given to help young people's progression.
• Created progression pathways for young people to build on our 'practice, perfect and perform' model.
• Ensured volunteers & young leaders are well managed and supported.
• Helped to deliver an engaging Beyond session with up to 60 young people attending per session; ensuring that our members with additional needs are supported with our "All About Me" forms.

Once you click to apply, you will be able to read the full Job Pack and scope of the role.

About You

With a relevant qualification in SEND or Youth Work Essential Evidence of ongoing professional development (for example Safeguarding, health & Safety, Management), you will have experience of delivering SEND activities to young people in-line with relevant guidance and good practice.

You will have essential, proven experience of working with young people aged 8 to 19 (up to 25 for those with additional needs) in a range of settings and experience of engaging vulnerable, disengaged or hard to reach young people in activities. We are also looking for someone with experience of managing a staff team, ideally including volunteers and with a strong commitment to safeguarding children.

We need someone with a willingness to work evenings and every Sunday morning and to cover events, holidays and staff absence

If you’re excited about this role but your past experience does not align perfectly with every requirement in the person specification, we encourage you to still apply and demonstrate how your experience is transferrable for this role. You may be just the right candidate.

About the Organisation

Hammersmith & Fulham (H&F) is a London Borough of wide disparities, with an acute need for youth services. This vast difference between those living in different parts of our borough can lead to radically different life outcomes. The Youth Zone is a vital provision that will make a huge impact on the lives of young people, and on the whole borough, levelling the playing field for our young people.

Open 7 days a week, while schools are closed - that’s evenings and weekends, plus all through the school holidays. We offer a safe and active space for young people to flourish in their leisure time, where their interests can be nurtured, and they can grow as individuals. This is a charity that the whole community can be proud of, and you can be part of that journey

As an equal opportunities’ employer, applications are welcome from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.  Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion at OnSide, ensuring a culture where everyone can be themselves and thrive.

The charity is committed to safeguarding and promoting the welfare of children, young people, and vulnerable groups. This post is subject to an enhanced DBS check. They value diversity and welcome applications from all backgrounds. Due to the nature of the role, the successful candidate must be female, in accordance with Schedule 9 of the Equality Act 2010.

You may have experience in areas such as Youth Work, Youth Worker, Children’s Worker, Children’s Support Worker, SEND Youth Work, SEND Youth Worker, SEND Children’s Worker, SEND Children’s Support Worker, SEND Assistant, Teaching Assistant, Holiday Club, Activities Coordinator, SEND Activities Coordinator. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Full Time, 35 hours per week (flexible hours) Fixed Term until 28th February 2027Based Pan Wales, can be based in the office in: Swansea, Cardiff, Newport, Wrexham

Ref code: FTL 251

Are you a dynamic, proactive and influential individual with a proven record of managing and supervising staff to successfully deliver services?  Do you have sound experience of working in or managing services supporting male offenders (age 18 ) in community settings?

If so, St Giles and the Wise Group are looking for a Financial Wellbeing Specialist Advice Team Leader to be an integral part of a multi-agency team providing person-centred support focusing on holistically addressing a range of financial wellbeing issues faced by service users referred by the Probation Service.

Who are we?
St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training. Our peer-led services form the backbone of our work, putting people with lived experience at the centre of delivery, design, and evaluation of support and services across the UK.
The Wise Group is a leading social enterprise which is proud to be making a difference to people’s lives. We’re proud because we help people to find jobs, provide advice to people struggling to heat their homes and support people to find their feet following time in prison. To do this, the Wise Group works in partnership with everyone from large businesses to national and local government and third sector organisations who provide essential specialist support to our customers. Together, we’re greater than the sum of our parts.

The Wise Group and St Giles came together a few years ago to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. To date we have been awarded more than 20 contracts to deliver Personal Wellbeing, Finance, Benefit & Debt and Women’s Services across England and Wales.

About this key role
Our successful candidate will provide operational management support across one or more contracts awarded by the HMPPS to deliver Finance, Benefit and Debt (FBD) services in Wales.  You will provide person-centred support to a caseload of service users, who will either be serving community sentences or have been released from prison, and provide leadership and operational management support in debt and welfare benefits to a team of Financial Wellbeing Coaches (FWCs) and Peer Advisor volunteers employed in the delivery of the contracts.

We will also rely on you to set performance objectives with FWCs and monitor progress, monitor and manage all aspects of delivery and performance to ensure compliance with policy and procedures, and to develop and maintain a strong working relationship with local Wales Probation managers and staff as well as other external stakeholders.  Managing partnerships and ensuring there is a safe and trusting working environment for staff are also vital aspects of the role.

What we are looking for

• Experience of working in or managing services supporting challenging people, for example people who have complex needs and those who are reluctant to discuss their needs
• Experience of working in or managing multi-agency partnerships working towards common objectives and outcomes
• Evidence of training at specialist level in money and/or welfare benefits advice
• Higher level certificate in money and/or welfare benefit advice from accreditation providers
• Wide range of money advice knowledge, budgeting, dealing with priority and non-priority debts, County Court/High Court options, insolvency options and a range of welfare benefits
• Ability to coach and mentor staff to motivate and facilitate optimum performance in a team
• Excellent interpersonal, relationship-building, and communication skills, both verbal and written.

Please note this role requires that successful candidates must undergo an Enhanced DBS check, on the basis that the post involves contact with vulnerable participants and colleagues.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

Apply on our website, via the below Apply Button.

Closing date: Wednesday 3rd September, 2025 at 11.00pm

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

London Borough of Westminster

This is an exciting opportunity in the Westminster Outreach and Befriending Service for a Family and Volunteer Support Worker to deliver family support and volunteer peer service to families and children under the age of 5, new parents and their families, across the London Borough of Westminster.

This service provides a programme of support for pregnant women and parents/carers which includes face-to-face befriending in the home and community as well as support by phone and video. The aim of the programme is to increase the resilience and emotional wellbeing of parents who are experiencing isolation and require emotional/practical support.  

The Family and Volunteer Support Worker will work closely with the Team Leader and volunteers as well as the wider Westminster Outreach Service. The team works closely in partnership with Children’s Centres/Family Hubs, midwifery, health teams and mental health services.  You must be able and willing to travel regularly around London Borough of Westminster.

About Us

Family Lives is a national charity with over four decades of experience in helping parents deal with the changes that are a constant part of family life. We provide targeted early intervention and crisis support to families online, via our national services or in the community.

Family Lives offers good flexible working opportunities including flexibility regarding days/hours worked for part time staff and an option to work from home when not working in the community. In addition, all staff start with 27 days annual leave, pro-rata, plus bank holidays. This increases with length of service.

Please visit our website to obtain the job description, full person specification, and the link to apply using our online system.

Please ensure that you cover all criteria on the person specification as this will be used for shortlisting purposes.

Please note that the vacancy may be closed earlier if we get enough applicants.

Closing date: Wednesday 27th August 2025. Interview date: w/c 8th September 2025.

Birmingham Custody Suites - Co-located with the Cranstoun and St Giles across West Midlands

Ref:  CWA 251

Closing date: Thursday, 4th September 2025 at 11.00pm.

Due to the nature of this role, we are looking for female applicants only. The Equality Act 2010, Schedule 9, Part 1, Paragraph 1 applies to this post.

Are you a proactive, collaborative and empathetic individual with a proven record of providing support, advice and advocacy to vulnerable clients?  Do you have a sound understanding of the issues faced by females involved, or at risk of becoming involved, in the criminal justice system and those requiring drug and alcohol treatment interventions?

If so, join St Giles as our Caseworker, where you will deliver personalised one-to-one support through an intensive four to six-week casework programme, which will focus on key resettlement pathways and address the complex needs of women at risk. 

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

As our Caseworker, you will provide a comprehensive and holistic assessment which links arrest to accessing community support, bringing police custody and community together in collaboration to support and or divert women from further offending.  This will involve delivering an outreach service that includes advocating on behalf of women, providing a practical service that will include supporting access to drug and alcohol treatment services, health services, community services, learning support and addressing the importance of healthy relationships. 

We will also rely on you to provide consistent intensive support that positively enables women to engage effectively with other community-based professionals to build a wider diverse support network and to undertake assessments and produce action and risk management plans for clients. Developing effective relationships with all relevant agencies, building an understanding of key referral routes, actively promoting good partnerships, and sourcing and developing joint working opportunities at all levels of the project is also a key duty.

What we are looking for

• The ability to assess clients’ needs and provide client led support

• The ability to calculate risk and implement safety procedures when engaging with vulnerable female clients in the community

• An awareness or understanding of the issues raised when working with women in police custody or a similar area

• The ability to use monitoring systems to record all aspects of the project including actions, outcomes and referrals and demonstrate achievement of targets

• Excellent interpersonal, relationship-building and communication skills, verbal and written

• A professional, collaborative and flexible approach to your work. 

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

Please note: as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to an Enhanced Child Workforce with Child Barred list DBS.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

We will be reviewing applications as they are received and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment. 

Are you passionate about making a real difference in mental health services? Do you have strong leadership skills and a commitment to promoting recovery and wellbeing? If so, we want to hear from you.

We are seeking a Crisis Café Team Coordinator to join our dynamic Journey Recovery Hub, a vital out-of-hours service supporting individuals experiencing mental health crises in Richmond and Kingston.

The Role

As the Crisis Café Team Coordinator, you will work in partnership with a second Crisis Cafe Team Coordinator to:

 •  Lead and coordinate the daily operations of two Crisis Café sites.

 •  Support a dedicated team of staff and volunteers, fostering a welcoming and collaborative environment.

 •  Deliver high-quality, person-centred care that empowers individuals to manage their mental health and avoid crises.

 •  Build strong partnerships with local services, promoting the Café and its impact.

 •  Drive service excellence, identifying areas for improvement and ensuring compliance with best practices.

This role combines casework with operational management, offering an exciting opportunity to develop your leadership skills while making a meaningful impact in the community.

What You’ll Bring

We’re looking for someone who excels in leadership, organisation and communication, with the ability to manage high-intensity environments and complex situations.

Essential Skills and Experience:

 •  Proven ability to support individuals in crisis, helping them develop self-management strategies.

 •  Experience managing small teams and volunteers.

 •  Strong understanding of mental health services and the recovery approach.

 •  Excellent communication and administrative skills. 

Desirable Skills:

 •  Mental Health First Aid or Suicide Prevention training.

 •  Knowledge of national suicide prevention strategies.

 What We Offer

· A supportive and collaborative work environment.

· Opportunities for professional development, including training and supervision.

· The chance to make a tangible difference in the lives of individuals experiencing mental health crises.

· Flexible working

· 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata]

· Contributory pension

· Bonus 1 day of annual leave per year over the festive period (pro rata)

· Employee Assistance Programme (EAP) which includes free counselling sessions

· Paid time off for medical appointments

· Staff away days and socials

Shifts include evenings and weekends across two locations:

 Hampton Road, Twickenham, TW2 5QB

 Alfriston Centre, 3 Berrylands Road, Surbiton, Kingston, KT5 8RB

Apply Now

If you are ready to lead with compassion, resilience, and strategic insight, apply today to become part of our dedicated team!

We are actively interviewing for this role. 

The successful candidate will need to undergo an Enhanced DBS check.

Richmond Borough Mind is committed to equal opportunities and encourages applications from all backgrounds.

Let’s build a stronger, healthier community together.

JCWI are looking for an Advocacy and Communications Director

Location | London N7 and flexible hybrid working
Reports to | Executive Director
Direct Reports:   | Advocacy and Communications Team (currently 4 members)

Who we are

The Joint Council for the Welfare of Immigrants (JCWI) is an independent charity established in 1967. For over 57 years, we have promoted our vision of a society in which people can live safely and are treated with equal dignity and respect, regardless of where they are from or how they came to the UK. To achieve this, we provide legal advice, representation and holistic support to migrants experiencing injustice, poverty, and discrimination; we undertake parliamentary advocacy and expert policy analysis; we speak out and challenge damaging and discriminatory media narratives about immigration; we use law as a tool of resistance;  we work in solidarity with migrants and grassroots groups, and we build campaigns that work towards a fairer approach in immigration and asylum law and policy. We root all aspects of our work in humanity, compassion, anti-oppression and anti-racist values, taking an approach that radically challenges the way that things are to build a new and better world for migrants.

Role purpose

This is a new role, where the director will bring together the work of the Advocacy and the Communications teams to lead JCWI's campaigns. The Director leads JCWI’s campaigns and community organising; policy and parliamentary advocacy; working in alignment with directly impacted communities and partners within and beyond the migration sector. The Director builds and maintains strong relationships with key stakeholders, and ensures the organisation’s collective expertise influences political debates and the public narrative on migrants’ rights and racial justice.

The role provides strategic leadership for JCWI’s campaigns to drive forward positive change for migrant rights in an increasingly hostile political climate, and supports a wide range of work building campaigns, coalitions and networks to advance migrant justice, ensuring that JCWI is a generous and collaborative partner, working in solidarity with all groups, including grassroots and community groups, unions, faith groups and NGOs.

The Director provides line management and strategic leadership to the Advocacy and Communications Team, overseeing the direction of the team, overseeing the teams' work and ensuring close, collaborative working relationships across all teams.

The Director is a lead spokesperson for the organisation, representing JCWI and our values at public forums, in the media and within coalitions. They will set the narrative and agenda for public discourse on migrant rights and border reform, lead the organisation’s long-term digital outreach and engagement work and support the team to create compelling and accessible content, driving traffic to our digital channels and converting this into successful supporter and donor recruitment and engagement strategies. They maintain the visibility of JCWI and its messages and protect & promote JCWI’s reputation as a leading voice in the discourse on migration, rights, and racial justice in the UK.

JCWI has a proud history of leadership from racialised people and people with lived experience of the immigration system, and therefore we strongly encourage applications from people with lived experience of the immigration system and are representative of the communities we work with.

Leadership

• Anti-oppression: Ensure that JCWI’s work remains situated within a wider movement against racism and oppression, and that our strategies better centre and support grassroots and community groups and people directly impacted by border violence, by maintaining and building strong relationships with migrant-led and racial justice organisations  

• Senior Leadership: Collaborate with other members of the Senior Leadership Team (SLT) to deliver the organisation’s five-year strategy, ensuring we live our core values

• Strategic Leadership: Support the Advocacy and Communications Team to develop, implement and review effective strategies for all policy, advocacy, campaigning, and community organising work. These strategies will cohere with JCWI’s legal work, and aptly respond to an evolving political landscape, by knowing which levers to pull when in order to build power and influence
• Line management: Support all direct reports with regards to well-being and development, through one-to-one supervision, guidance and long-term work planning, ensuring staff have autonomy over their work, with their skills, expertise and strengths valued, and embodying a non-hierarchical approach to line management

• Positive culture: Embody and embed a positive and healthy working culture within the Advocacy and Communications Team and across the organisation, which includes fostering a safe space for learning and growth, maintaining a positive work-life balance and collaborative work ethos

• Monitoring, Evaluation, and Learning: Work with the Grants Manager to develop and maintain improved Monitoring, Evaluation, and Learning systems, set targets and measure outputs within the Advocacy and Communications Team which cohere with the organisation as a whole and our collective strategic objectives.

• Collaboration: Maintain and foster strong intra and inter-departmental relationships at every level, ensuring collaboration and open communication to deliver our organisational objectives

• Spokesperson: Represent the organisation as a lead spokesperson in public forums, in coalitions, on broadcast, and in print media

• Team development: Support the Team to grow through continuous investment in training, learning, and development, with people from racialised and marginalised backgrounds meaningfully supported against any structural barriers they may face. Manage recruitment for the Advocacy and Communications Team, encouraging better representation at JCWI, including increasing the number of people from racialised and marginalised backgrounds, especially those with lived experience of the immigration system

• Financial planning: Work with the Operations Team to ensure the budget for JCWI’s advocacy work is effectively planned for and managed, and that the team is appropriately resourced 

Policy, Advocacy and Campaigns Work

• Lead on JCWI’s core campaigns, driving forward policy, advocacy, and campaigns outputs, and ensuring the campaigns centre the views and experiences of people with lived experience

• Lead on JCWI’s ‘reactive’ policy, advocacy and campaigning work in response to an ever-changing and increasingly hostile political landscape, representing JCWI in coalitions and developing sound policy and political analysis on key threats facing migrant communities, including but not limited to: refugee rights, human rights protection, the hostile environment, Windrush, digital justice, detention, and family reunion.

• Represent JCWI at meetings and events with key decision makers, including parliamentarians, policymakers and other organisations in the sector, to make the case for policy change, influence narratives, and hold those in power to account in solidarity with communities at the sharpest end of UK immigration controls 

• Work closely with the Legal Directors and wider team to ensure our casework and outreach informs JCWI’s advocacy work, and to together identify opportunities for public-interest litigation relevant to JCWI’s campaign priorities 

• Ensure JCWI’s Lived Experience Strategy is embedded into the Advocacy and Communications Team’s ways of working and oversee the implementation of the Strategy across JCWI with the support and collaboration of the whole organisation.

Public Campaigns, Outreach and Engagement Work

• Lead, develop, implement, and review effective strategies for communication and engagement work across traditional, digital and paid media
• Support a proactive, safe culture that identifies, creates, and jumps at opportunities to increase JCWI’s impact
• Work with the Communications team to ensure their input is incorporated into organisational strategy and ensure communications strategies support both strategic campaigns and broader organisational objectives
• Support our traditional press and digital engagement work to ensure JCWI is at the forefront of public discourse on migrant rights and border reform
• Work closely with the Legal Directors and wider team to ensure our casework and outreach informs our external communications
• Grow and engage JCWI’s audiences, ensuring a consistent tone of voice and brand across outputs and channels and influencing public discourse in support of flagship campaigns
• Set quantifiable targets and have a strong understanding of reporting, evaluation and measurement of comms outputs.
• Ensure the voices of JCWI’s service users, our grassroots partners and community-based campaigners with lived experience of the sharpest end of the border regime/immigration controls borders are elevated and supported.
• Provide oversight on written and multimedia outputs, including comments, pitches, editorials and digital content, reviewing and quality assuring for sign-off, and ensuring spokespeople are well trained and well briefed before engaging with the media
• Support reactive or ‘breaking news’ work and ensure rotas (including out-of-hours rotas) for media and press are well managed

Person Specification – Advocacy and Communications Director

The ideal candidate has experience:

• In a management or leadership role (essential)
• Developing and implementing campaigns on migrants’ rights, racial or social justice issues (essential)  
• Working with complex policy issues in a highly politicised setting (essential)
• Engaging both digital and traditional media in a strategic way for campaigns or public narrative change (essential)
• Developing and implementing long-term, strategic plans which are rooted in firm values and visions (essential)
• Working collaboratively and building strong relationships with individuals and coalitions (essential)   
• Working meaningfully with communities and people who have lived experience of oppression (essential)
• Lived experience of the immigration system, or from a racialised or marginalised background (desirable)
• Working in immigration, asylum, and/or human rights law (desirable) or willingness and ability to learn (essential)
• Developing, supporting, or implementing plans for supporter recruitment & mobilisation (desirable)

NB: experience may be in a paid or unpaid capacity, and includes work undertaken in a range of organisational forms, which includes but is not limited to non-profit organisations, political campaigns, trade unions, community and grassroots groups, and organising movements

The ideal candidate is:

• Committed to defending and furthering the rights of all people who move, and embodies wider anti-oppressive values and practices, including anti-racism, queer and trans liberation, gender justice, class solidarity, and the importance of an intersectional approach to social justice 
• Recognises the value of legal representation when used as a tool of resistance, and is committed to legal aid as fundamental to access to justice
• Someone who proactively collaborates with others and nurtures and develops relationships both internally and externally, seeing the value in the diversity of skills and methodologies that drive organisations and campaigns forwards  
• A strategic thinker who is politically astute, has an advanced understanding of the political landscape as it relates to migrants’ rights and racial justice and can identify threats and harness opportunities when working on politically contentious issues  
• A relationship-builder, able to support their Team and the organisation by building and maintaining relationships with external partners, including with key media
• Creative and innovative, and eager to encourage and support others’ creativity  
• A person who comfortably deals with new and complex information, digesting this quickly and simplifying nuanced policy or legal issues for a range of audiences 
• An excellent written and verbal communicator, able to produce written outputs and review or edit drafts for quality, consistency and accessibility, and also represent the organisation at key events, meetings and in the media clearly and persuasively
   

How to apply
Please submit your CV and a covering letter (no longer than 2 A4 pages) which outlines your suitability for the role as set out in the job description and how you meet the person specification above, via our website.

DEADLINE:  
Submission of CV and covering letter  | 11.30pm 28th August

School Engagement Coordinator - Northern Ireland

Location: Belfast, UK. We operate in a hybrid pattern, combining home working with attendance at the office

Contract: Fixed term, to 31st March 2026
Hours: Full Time. 5 days a week, 35 hours Monday to Friday
Salary: £28,000 - £30,000 (GBP) Pro-rata per annum plus Into Film benefits
Team: Activation Team
Seniority: Mid-Level

About Into Film

Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.

We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards - the UK’s leading showcase for young filmmaking talent. 

The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.

Our vision – Film enriches the life of every child and young person.
Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.

Into Film operates a hybrid working policy with offices in London, Cardiff, Belfast, Edinburgh and Salford. We are open to flexible working models wherever the role allows, including working compressed hours.  We also offer a range of staff benefits and perks which are detailed below.

Role Summary

• The School Engagement Coordinator for Northern Ireland serves as a crucial liaison for the Into Film programme in the region. This role involves actively engaging with schools and educators to promote and support their participation in various initiatives related to film, games, and creative media.
• The Engagement Coordinator will be instrumental in ensuring that schools and teachers have access to the full range of educational resources, training, and opportunities offered by Into Film. They will collaborate closely with the Northern Ireland team to provide tailored support and foster meaningful connections between schools, the creative arts, and the industry.

Given the nature of the role, the Co-ordinator may need to work occasional weekends and extended hours, as well as travel regularly to designated regions and occasionally elsewhere in the UK.

Main Responsibilities: 

• Proactively engage with schools, teachers, and educational stakeholders across Northern Ireland to raise awareness of Into Film's programmes and resources.
• Deliver a range of educational activities, including school workshops, screenings and industry events, tailored to the needs of the local area.
• Develop and maintain strong partnerships with schools, creative organisations, and screen industry bodies to support the delivery of Into Film's initiatives in NI.
• Contribute to the planning and implementation of Northern Ireland-specific programmes, including Story Builder, Games, Teaching with Film, Careers and Progression, and Young Creatives.
• Collaborate with teams across Into Film to ensure a joined-up approach to programme delivery, KPI achievement, and budgetary oversight.
• Ensure that Into Film's programmes respond to local needs and reach across Northern Ireland, while also feeding into the organization's UK-wide initiatives.
• Manage local partnerships and relationships, utilising CRM (Salesforce) to input and analyse data, create reports, and inform programme design.
• Support the existing Northern Ireland team with the delivery of locally funded projects and initiatives.
• Any other reasonable duties assigned by Into Film.

General Responsibilities:

• Commitment to quality internally and in all dealings with Into Film’s stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public.
• Commitment and active participation in helping Into Film live its EEDI values and ethos through everything it does.
• Contribute to long term planning to ensure growth in line with demand and resources.
• Contribute to the regular monitoring and evaluation of Into Film’s work.

Person Specification:

Minimum Requirements:

• Significant experience in designing and delivering engaging educational programmes, including youth workshops and industry-facing events.
• Demonstrated knowledge of the Northern Ireland education system, curriculum, and the local creative/screen industries.
• A track record of establishing and nurturing partnerships with schools, organisations, and industry stakeholders.
• Proven ability to successfully manage projects, including cross-departmental collaboration, budget oversight, and timely delivery.
• Experience in using data to generate reports, analyse programme impact, and inform future initiatives.
• Excellent communication and interpersonal skills, with the ability to engage effectively with diverse audiences.
• Strong organisational and time management skills, with the capacity to manage competing priorities and deadlines.
• This role involves frequent travel to schools, including rural areas. Applicants must have a full, clean UK driving license and access to a reliable vehicle. Unfortunately, we cannot consider candidates who do not meet these requirements.
• A commitment to equality, diversity, and inclusion, and a demonstrated understanding of how to reach and positively engage underserved and underrepresented individuals and communities.
• This position involves regular travel to various locations across NI and occasional travel to other parts of the UK.
• Experience and full understanding of monitoring, reporting and evaluation to ensure the programmes continually improve and evolve.
• All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance and Access NI check, acquired at Into Film’s expense; employment is dependent upon this.

Desirable:

• Project management
• Event management
• Partnership management
• Delivering training/workshops
• Understanding the Northern Ireland education system
• Collaboration
• Communication
• Youth Engagement
• Independent travel
• Familiarity with the Microsoft Office suite
• A love and knowledge of film and or games 

All Into Film staff work in a hybrid pattern, combining home working with attendance at their local and national offices as required, along with some travel across the UK, as appropriate to the role. 

We are open to flexible working models wherever the role allows, including working compressed hours.  We also offer a range of staff benefits and perks which are detailed below

Into Film employees enjoy the following benefits:

• Annual Leave – 28 days (full time/pro-rata), including 3 days to cover office closure between Christmas and New Year.
• Additional long service holiday award – after 3 years at Into Film, staff are awarded one extra day of holiday for each additional year worked, with the total entitlement capped at 35 days, i.e. on your 4th anniversary at Into Film your leave entitlement will rise to 29 days, on your 5th anniversary, your entitlement will go up by another day to 30 days etc. 
• Pension – matched up to 5% of salary (2% above statutory employer contribution).
• Flexible working including compressed hours, job share etc. – all applications favourably considered, approval will be at the discretion of Into Film.
• Enhanced parental/paternity/shared parental leave.
• Support for professional qualifications – money towards courses and/or study days, if relevant to role.
• Interest-free non-essential study loans. 
• Interest-free bike/scooter/travelcard loan. 
• Career break – up to 4 weeks' unpaid leave, after 2 years’ service (at team director's discretion). 
• Employee Assistance Programme (EAP) – 24/7 confidential wellbeing support, advice and guidance. 
• Wisdom health insurance cover – non-contributory (apart from employee tax contribution).
• BenefitHub portal – offering discounts on healthcare, wellbeing products, and lifestyle products and services.

Closing Date: 8:00am, 30th Sep 2025 BST

Interested?

If you would like to find out more, please click the apply button. You will be directed to Applied to complete your application for this position.

No agencies please.