Community development officer jobs in richmond, greater london

A little bit about the role 

This advert is expected to close on 28 August 5pm. However, we may close earlier or later depending on the success of applications.

The Recruitment team is responsible for sourcing, selecting and hiring for 500 places for Approach Social Work (previously known as the Frontline programme) in local authorities across England.

You will be joining us at our busiest time, and will have day to day logistical and administration responsibilities with focus on supporting applicants through the selection stages of our programme, Approach Social Work.

You will work with the Selection team and share responsibilities between other Selection Coordinators to ensure the delivery of a highly effective and efficient recruitment process and to ensure the candidate experience is positive throughout. This role would suit someone who has had some experience interacting with customers, for example in admin support, retail, hospitality, customer service, or similar.

Please note that ‘Administrator’ is the title we use for advertising. Internally, administrators are known as ‘Coordinators’ so this role’s full title is Selection Coordinator.

Some key responsibilities include:

• Coordinating virtual assessment centres; manage scheduling, liaising with assessors and stakeholders, troubleshooting minor technical issues with the platform, and overseeing the smooth running of the day.
• Managing the logistics involved in planning and delivering over 40 assessment centre days (e.g. responding to candidate queries, monitoring candidate sign up, scheduling assessors).
• Tracking and monitoring candidate information using our online customer relationship management system, virtual assessment platform and Microsoft Excel using careful attention to detail.

Please review the job pack for full list of responsibilities.

A little bit about you 

We welcome applicants with some experience in customer service, administration, or logistics coordination. We’re looking for someone who is detail-oriented and excels at managing multiple tasks and priorities. The ideal candidate will be a strong communicator who can support candidates through the selection process, troubleshoot technical issues, and ensure smooth operations at assessment centers.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

Please let us know how we can make the recruitment process more accessible for you by emailing the People team (please see job pack for contact details).

We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

About you

You’re entrepreneurial, independent, and driven. You treat your work like it’s your own business - spotting opportunities, testing ideas, and chasing results.

If you’re a traditional charity fundraiser, this probably isn’t for you. But if you’re excited by risk, growth, and pace - keep reading.

Over the past three years, we’ve bought and scaled swim events, turned others down, failed fast, and doubled our unrestricted income. We want someone who’s up for that kind of journey over the next three years too.

You’re as comfortable pitching to a corporate partner as you are writing fundraising copy, tweaking button text, or building a forecast. You can move between detail and vision, instinct and data, phone calls and spreadsheets.

You know how to deepen supporter journeys, grow fundraising per head, and develop new income streams. Bonus points if you like outdoor swimming.

About us

We’re a Founder-led charity working to solve learn-to-swim for disabled children - and we aim to do that in the next ten years.

We’ve grown our impact 5x in the past three years and now raise over £1m in unrestricted income annually through our swim events. Our events attract 5,000 swimmers and 3,000 fundraisers, and we own and operate some of the UK’s most iconic outdoor swims - including the Dart10k and Bantham Swoosh - alongside a growing series of 24-hour relays in lakes and lidos.

We’re small, ambitious, and fast-moving. Strategy and delivery happen side by side. We work on multiple projects, test constantly, and keep things flexible and responsive. You’ll need to thrive in that environment to enjoy the role.

The role

We’re all driven, and you’ll need to be too - this is a fast-paced, ambitious environment with lots of learning and change.

We’re looking for a strategic, creative Head of Fundraising to lead our next phase of growth.

Your first focus will be stewarding our 3,000 fundraisers - overseeing segmented email journeys, managing a £40k prizing fund, and improving supporter care through deeper, more personal touchpoints. That might mean calls, events, or just finding ways to help people feel more connected to their impact.

Beyond that, you'll help us develop and test new income streams - from matched giving and regular giving, to sponsorships, repeat fundraising, and post-event conversion. You'll also play a key role in evolving our Challenge Events portfolio across in-person, virtual, and blended formats.

This role requires someone with a strong track record in fundraising growth, a test-and-learn mindset, and the ambition to build something big.

Core Responsibilities

• Strategy Development and Implementation
• Develop and execute a fundraising strategy aligned with the charity's objectives.
• Identify and cultivate new fundraising opportunities to diversify income streams.
• Defining our fundraising growth strategies, specifically around our event series.

Community and Events Fundraising

• Oversee the planning and execution of community fundraising initiatives, specifically with our event fundraisers.
• Engage and mobilise volunteers and supporters for fundraising activities.

Fundraiser Care

• Customer Lifetime value / retention / regular giving.
• Build and maintain relationships with donors, ensuring effective stewardship.
• Develop and implement donor retention strategies to increase long-term support and regular giving.

Trusts and Foundations

• Working closely with our Head of Programmes to oversee our bids process, working with specialists and utilising learnings from previous years.
• Deepen strong relationships with grant-making bodies and ensure compliance with grant requirements.

Corporate Partnerships

• Manage and develop corporate partnerships and event sponsorships. 
• Develop tailored proposals and pitches to attract corporate support.

Team Leadership

• Lead, inspire, and manage a small fundraising team, fostering a culture of high performance and collaboration.
• Provide mentorship and professional development opportunities for team members for both fundraising and marketing.

Monitoring and Reporting

• Track and report on fundraising performance against targets.
• Provide regular updates to the Senior Leadership Team. 

Qualifications and Experience

• Proven experience in a senior fundraising role.
• Proven experience working on fundraising events and event fundraising.
• Demonstrable success in developing and implementing successful fundraising strategies.
• Strong track record of securing major gifts, grant funding and/or corporate partnerships.
• Excellent interpersonal and communication skills, with the ability to engage and inspire a wide range of stakeholders.
• Experience in digital fundraising and leveraging social media platforms.
• Strong leadership and team management skills.
• Highly organised, with the ability to manage multiple projects and deadlines.

Optional / Ideal Responsibilities

Marketing & Comms

• Developing Level Water’s marketing and communications strategy
• Leading strategy implementation and ensuring that we’re representing our Programmes work and impact work in the best possible way to our different groups of stakeholders. 

Digital Fundraising

• Leverage digital platforms, advertising and social media to enhance fundraising.
• Implement innovative online fundraising campaigns and initiatives.

Event growth and innovation

• Understanding the mass participation event landscape and its opportunities, ideally within the swimming sector but other sports experience very welcome.

Personal Attributes

• Passionate about the mission and values of Level Water.
• Strategic thinker with a results-oriented approach.
• Creative and innovative mindset.
• Resilient and adaptable, with a positive attitude.
• High level of integrity and commitment to ethical fundraising practices.

Please send a CV and Cover Letter (which can be a 2-3 minute video) to apply.

UNISON’s HR team are looking for an HR Operations Manager to lead a key administration team and project that will create an HR Shared Service function. This isn’t just about systems, it’s about improving internal and external customer experiences, and streamlining processes for long-term impact.

About this job

You’ll lead a full redesign of our in-house administration practices and workflows, including implementing a Shared Service technology solution to deliver an improved customer experience and internal processes. Managing a small team of administrators and collaborating with other key HR stakeholders, sound leadership and communication skills will be key to success.

Your focus will include:

• End to end review of all HR administrative processes across all stages of the employee lifecycle, including recruitment and onboarding.
• Implementation of an HR help desk technology solution / HR service management system.
• Streamlining administration to support better, faster and more focused SLA’s.
• Creating measurable data sets and reports to allow for practical solutions to be developed in line with organisational needs and trends.
• Collaborating with stakeholders to co-create lasting change.
• Developing clear, practical tools to assist with training others and creating self-service solutions.

This is both an operational and strategic role with hands-on delivery and real, evidencable impact.

About you

We’re looking for someone with strong HR process expertise, gained from a Shared Service environment. A collaborative mindset and experience driving change, you should be confident working with data, influencing stakeholders, and navigating complexity with a practical, solution-focused approach.

You’ll bring:

• Proven experience leading and managing in an HR Shared Service function.
• A track record of improving processes and delivering change.
• Excellent stakeholder skills, especially with senior leaders, managers and union reps.
• The ability to use data to inform strategy.
• Knowledge of HR help desk technology solutions / HR service management systems.
• A values-led, adaptable and proactive working style.
• Patience and adaptability to work within traditional or evolving structures, and an understanding that change often involves many voices and perspectives.
• Experience working with trade union representatives, ideally in a not-for-profit or similar environments (desirable).

A full job description and person specification can be found attached below.

About UNISON

UNISON is the UK’s leading public services trade union, with over 1.3 million members working in the public sector, private, voluntary and community sectors and in the energy services. We employ approximately 1,200 staff, with around 370 at our national centre in Euston in central London and the remainder in our 12 regions across the UK, including Northern Ireland.

UNISON is a dynamic, progressive union, committed to equality. We encourage men and women of all ages, Black and minority ethnic groups, disabled people, lesbian, gay, bisexual and transgender people to work with us.

The Talent Set are delighted to partner with the Fire Fighters Charity on a fantastic Brand Marketing Manager role. This key position will be responsible for leading the change in shaping how the brand is seen, felt and experience across the UK.

As the Brand Marketing Manager, you'll be the driving force behind brand strategy, ensuring it sparks recognition, relevance, and emotional connection across every touchpoint — from printed materials to digital content. You’ll champion the brand internally, guide teams in delivering consistent messaging, and produce high-quality marketing that helps them support more fire and rescue personnel and their families.

Key Responsibilities

• Develop and evolve the Fire Fighters Charity’s brand strategy.
• Act as a brand guardian — ensuring consistency and quality across all channels.
• Oversee the creation of compelling marketing assets (leaflets, posters, brochures, etc.).
• Support cross-functional teams with brand consultancy and creative leadership.
• Collaborate on major campaigns and ensure alignment with the values and identity.
• Work alongside digital teams to harmonise offline and online marketing.
• Line manage and support the development of the Social Media Officer.
• Track brand health and performance with insight and evaluation tools.
• Deliver internal training to build brand confidence across the organisation.

Person Specification:

• Experience in developing and managing brand strategy.
• Proven success in producing high-quality, brand-aligned marketing materials.
• Strong copywriting and visual identity skills.
• Excellent project management and cross-team collaboration.
• Passion for meaningful storytelling and audience engagement.

What’s on Offer:

· Location: Remote (with occasional travel)

· Contract: 12-month FTC, option for 4 or 5 days/week

· Salary: £43,900

· Reports to: Director of Engagement

How to Apply

To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity

The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Please note: All third party speculative CVs will be forwarded to The Talent Set

JOB DESCRIPTION

Department/Service:

The finance department is responsible for the overall financial management and administration of the 4million turnover at GSU. The department plays a crucial role in ensuring compliance with statutory regulations, including HMRC, Charities Commission, Companies House, and pensions. This includes supporting our annual external financial audit.

The finance team act as Business Partners to the rest of the organisation ensuring they understand financial processes to aid effective working. The team also work alongside our external payroll provider and our external digital system provider to ensure smooth and effective working.

Job Purpose:

Provide a professional, accurate, and timely accounting service in respect to all management and statutory reporting. Collaborate with internal stakeholders and external support services to enhance the effectiveness and efficiency of the Finance department, ensuring excellence in service delivery.

Reports to:

• Currently reporting to the CEO whilst the senior management role in the Finance Department is under review. The senior management post is currently vacant.

Responsible for:

• Supporting, managing, supervising, and developing one Finance Coordinator and one Finance Assistant.
• Temporary Interns and/or student staff supporting the Finance team as required

Duties and Key Responsibilities

1. Management and Statutory Reporting:

• Prepare accurate management accounts on a timely basis each month.
• Reconcile all balance sheet accounts monthly, including accruals and prepayments.
• Prepare and submit statutory reports, including VAT Returns, Companies House, and Charities Commission Annual Returns.
• Support the preparation of the annual accounts for the external financial audit and play an instrumental role during the audit process.
• Reconcile GSU bank accounts including PayPal online accounts weekly and monthly.
• Reconcile Commercial Income to Bank Accounts producing weekly sales and analysis reports.

2. Budgeting, Forecasting, and Cashflow Statements:

• Support in the preparation of the annual budget and reforecasts.
• Create forecast reports and statements as and when required.
• Produce monthly and annual cashflow and liquidity statements.

3. Business Partnering and Collaboration:

• Act as a business partner to all GSU staff members, providing financial insights and support to meet organisational goals.
• Work alongside external support services (e.g., payroll providers and digital finance systems) to ensure smooth operations and excellence in the Finance department.
• Collaborate with external auditors and other stakeholders to ensure compliance and effective financial management.

4. Managing and Supervisory Duties:

• Supervise and support the professional development of two GSU finance staff members.
• Foster a team culture that promotes accountability, continuous improvement, and collaboration.
• Oversee the responsibilities of Finance Coordinator and Finance Administrator and ensure their tasks align with departmental goals.
• Supervise and support interns and student staff as appropriate.

5. Digital Systems and Processes:

• Maintain efficient digital finance systems and processes to streamline financial operations (Twinfield, Ezora & Basecone for example).
• Ensure the accuracy and timeliness of digital records and reporting systems.
• Evaluate and improve digital tools and workflows to enhance departmental efficiency.

6. General Finance Department Duties:

• Oversee and assist with sales ledger, purchase ledger, and payroll functions as needed.
• Support the Finance Coordinator and Finance Assistant to issue and maintain records of purchase orders and associated invoices.
• Support the Finance Coordinator and Finance Assistant to maintain and post all petty cash transactions.
• Prepare ad hoc financial reports and information for the Senior Leadership Team (SLT), Trustee Board, and other stakeholders as required.
• Respond proactively to financial queries from GSU staff.
• Support the ongoing review and development of Finance department systems and procedures.
• Maintain customer-facing systems and ensure smooth operations for Finance department stakeholders.

7. External Audit and Compliance:

• Prepare schedules and reconciliations for the annual audit.
• Ensure compliance with regulatory requirements, including HMRC and Charities Commission guidelines.

General Responsibilities:

• Represent and be an ambassador for GSU.
• Be flexible and carry out other associated duties as may arise, develop, or be assigned in line with the broad remit of the position.
• Maintain and improve competencies through continuous professional development.
• Abide by organisational policies, codes of conduct, and practices.
• Support and promote liberation, diversity, and equality of opportunity in the workplace.
• Treat with confidentiality any personal, private, or sensitive information about individuals, organisations, clients, or staff and project data.
• Adhere to the Sustainability Policy and strive to reduce the organisation’s carbon footprint.
• Actively seek better ways to assist GSU in becoming a more sustainable workplace.

PERSON SPECIFICATION:

Experience:

• Experience in preparing management accounts budgets, forecasts, and cashflows.
• Experience in preparing and reconciling VAT returns.
• Experience in reconciling balance sheet control accounts including salaries
• Proficiency in using accounting software and digital finance systems.
• Previous experience working in a Finance department.
• Experience in customer service and promoting financial literacy.
• Experience in payroll processes.
• Familiarity with supporting and developing team members.

Skills and Abilities:

• Strong customer service focus and ability to build effective working relationships.
• Ability to engage, motivate, and support team members.
• Excellent communication skills (face-to-face, MS Teams, phone, and email).
• Strong analytical and troubleshooting abilities.
• Proficiency in IT tools for report writing, email, and database management.
• Excellent time management and organisational skills.
• High level of accuracy, attention to detail, and methodical working.

Knowledge:

• Regulatory requirements and best practices in accounting and finance.
• Knowledge of HMRC, Charities Act, SORP, VAT, PAYE, and pension compliance.

Education/Training:

• Part-qualified ACCA or a training towards a relevant professional accounting qualification.
• Relevant practical experience in accounting and finance.

Personal Attributes and Other Requirements:

• Hybrid or office-based work with the ability to travel to other campuses when needed.
• Flexibility to work evenings, weekends, or stay overnight as necessary.
• Strong team player with a flexible approach to work.
• Commitment to anti-discriminatory practice and equal opportunities.
• Awareness and application of diversity issues in all areas of work.
• Commitment to the values and ethos of the organisation

We are currently recruiting a Content Writer to join our Content team within the Brand department. The purpose of the role is to write clear, accessible content that meets supports Battersea’s strategic objectives and meets audience needs. They will work to ensure all advice and support-based written content is clear, consistent, and on-brand.

Overall objectives include:

• Take direction from the Content Manager and work closely with teams across Battersea to implement written content plans that support both our strategic goals and the needs of our audiences.
• Create high quality, accessible advice and support-based content that follows brand guidelines and is shaped by audience insight.
• Use data, research and feedback to improve our written content and how we explain complex topics.
• Consult with senior colleagues across the organisation to understand content needs and timing - guiding and shaping requests where necessary.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working policy:

We operate a 50% onsite hybrid working policy, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

If you are successful to the interview stage of the recruitment process, we ask that you follow the below guidelines on the use of AI at interview stages.

Acceptable use:

• Researching sector trends, company information, or general interview tips.
• Practicing interview questions with AI tools to improve communication skills.
• Using AI to support with structuring your responses.

Please do not:

• Submit AI-generated responses as your own during the interview.
• Use AI to impersonate or misrepresent your experience or skills.
• Use AI tools during real-time interviews.

Closing date: 25th August 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s):
First stage interview (online) - w/c 1st September 2025
Second stage interview (in person) - w/c 8th September 2025

To apply for the role, please follow the link to apply and download our recruitment pack for more details on the role. 

Governance Administrator & Clerk to the Board Vacancy

The Governance Administrator & Clerk to the Board will provide an exceptionally high level of governance and administrative support to the School’s Boards and Committees and the Board of Directors for Rambert Grades (a joint venture between the School and Rambert). The post-holder will utilise current and relevant technology and AI (such as Microsoft 365 Bookings and CoPilot) to schedule meetings, prepare agendas and supporting papers and take accurate and detailed minutes, to help ensure good governance and compliance.

This job requires a meticulous individual, with a flair for writing accurate and detail-oriented minutes. The postholder will have excellent organisational skills, an appetite for hard work, an eye for detail and a desire to work in the Higher Education or Charity sector. They will actively promote and uphold the School’s mission and values and will always exercise a high level of good judgment, diplomacy and discretion, in respect of the confidential and often sensitive information that they are party to. They will work effectively and build strong relationships with senior leadership and the Board of Trustees.

Hours

Part-time – 0.5 FTE (20 hours/week)
Flexible annualised working pattern available to suit the needs of the role and the postholder (e.g., working parents). Weekly hours may vary based on workload demands, with increased hours during peak Board and Committee meeting periods (January, March, May/June, October/November) and reduced hours during school holidays. Monthly salary remains consistent.

Contract Type

Permanent

Salary

£14,500 – £15,750 (0.5 FTE)
£29,000 – £31,500 (Full-time equivalent)
Based on experience.

Benefits

• 10.5 days annual leave (0.5 of 21 days FTE), plus English public and bank holidays
• Additional gifted time off during the two-week Christmas closure
• Paid overtime and Time Off in Lieu (TOIL), where applicable
• Flexible annualised working pattern
• Generous pension scheme – up to 6% employee / 9% employer contributions
• Employee Assistance Programme
• Cycle2Work Scheme
• Staff training and CPD opportunities
• Friendly, inclusive, and accessible working environment

Location

Remote and onsite at:
Rambert School, St Margarets Drive, Twickenham TW1 1QN
Please note: There is no lift access to the upper floor of Clifton Lodge, making the site only partially accessible to wheelchair users.

About Success Club

Success Club is a London-based growing charity dedicated to supporting children and young people who are at risk of disengaging from education. Our mission is to empower children and young people who are at risk of under-achieving to fulfil their potential. We aim to help them rise up above their negative behaviour patterns and environments, through a series of reflective learning, confidence building and positive behaviour led programmes that have mindfulness at their heart; these can be delivered directly into schools (educational settings), online or through effective partnerships.

Our vision is to create a future where every at-risk youth thrives, enabling a society filled with successful children and young people. Our aim is: ‘no child left behind’.

About the Role

We are looking for an experienced and enthusiastic Fundraiser to join our friendly team. We seek someone who feels passionately about our mission, to help us to drive income and ensure Success Club can continue to change lives, by building strong engagement with our donors and fundraisers. You will build on our past successes by managing existing relationships with, and making new grant-applications to Trusts and Foundations. We are a small core team and ideas are welcomed! You will identify new avenues for fundraising, and help us explore a growing portfolio of community support, to ensure the best possible experience for individual supporters and donors.

As Fundraiser, you’ll be the first point of contact for all inbound fundraising enquiries—whether by email, phone or at in-person events. You will nurture relationships with our existing individual and corporate supporters and identify and cultivate prospective donors.

You’ll be proactive and organised, passionate about delivering outstanding supporter experiences, and will have a strong understanding of the charity sector. Familiarity with fundraising databases or CRMs is also a plus.

The role will involve representing Success Club at occasional meetings and events, where you’ll be well supported by our existing team of Trustees and the CEO & Business and Operations Manager. There may be occasional out-of-hours work required. You’ll be a strong communicator and natural networker who enjoys building relationships and presenting.

Measures of Success

■ Strategic Communications – Delivering compelling, high-quality written applications, proposals, and reports to funders, alongside excellent verbal communication with stakeholders and partners.

■ Supporter Stewardship – Proactively identifying and cultivating relationships with high-value supporters, including trusts, foundations, and corporate sponsors, to increase engagement and secure long-term support.

■ Bid Development – Writing successful funding bids and grant applications that align with funder priorities and Success Club’s mission, achieving or exceeding income targets.

■ CRM/Data – Maintaining accurate and comprehensive records of donor interactions, applications, and outcomes in line with GDPR, enabling effective pipeline management.

■ Events & Representation – Attending and supporting community, corporate and networking events to raise the charity’s profile and create new funding opportunities.

Fundraising Executive Responsibilities

■ Deliver Against Fundraising Targets – You will work to a pre-agreed fundraising target, with a focus on generating income through writing high-quality funding applications to trusts, foundations, and corporate partners.

■ Be a Welcoming First Point of Contact – Provide a professional and helpful response to all supporter and donor enquiries across phone, email, and in-person interactions.

■ Individual Donor Strategy Development – Design and implement innovative and tailored supporter journeys to retain and grow donor engagement, particularly for high-value funders.

■ Third-Party Fundraising – Act as the key contact for all independent fundraising initiatives and offer advice and tools to maximise their success.

■ Reporting – Produce regular and accurate fundraising performance and pipeline reports for internal use and funder updates.

■ Funding Applications – Take the lead on writing compelling, well-researched funding bids to trusts, foundations and corporate partners, including tailored proposals, reports, and budgets.

■ Represent Success Club – As required, attend meetings, relevant seminars, pitches, and external events to represent the charity, network with potential funders, and raise organisational visibility.

■ Values and Culture – Uphold and model Success Club’s values of inclusivity, empowerment, and mindfulness in all aspects of your work.

■ Sector Awareness – Stay up-to-date with sector trends, funding opportunities, and changes to grant-making practices and regulations.

Job purpose

The Executive and Operations Coordinator provides essential administrative, operational, and executive support to enhance the effectiveness of Toynbee Hall’s Advice Services directorate. This role combines high-level executive assistance including managing the diaries of the Managing Director and Deputy Director of Advice Services, coordinating communications, and preparing for meetings with operational support across finance, HR, onboarding, and general administration. Working closely with the finance team, HR, and advice teams, the Executive and Operations Support Officer raises and tracks purchase orders, processes invoice, reconciles credit cards, and ensures contracts and approvals are completed on time. They also provide flexible support across the directorate, assisting with logistics, meeting documentation, and crossteam coordination as needed. Reporting to the Deputy Director of Advice Services, this role plays a key part in ensuring seamless operations and enabling senior leaders to focus on strategic priorities and service delivery.

Scope of role

The role is task-managed by the Director of Advice Services and the Deputy Director of Advice Services

Key working relationships

Director of Advice Services, Deputy Director of Advice Services, Advice Services Senior Leadership Team, HR, IT Support, Finance Team.

Key Responsibilities

1. Diary and Inbox Management:

• Manage the Director of Advice Services' diary and email communications to ensure optimal organisation and timely responses to internal and external queries.  
• Coordinate appointments, meetings, and travel arrangements, balancing the Director’s workload and priorities.

2. Senior Leadership Support:

• Organise, plan, and take minutes at senior leadership meetings, including handling logistics like booking rooms, arranging refreshments, and notifying attendees.
• Follow up on action items and ensure the implementation of decisions made during meetings.
• Prepare and distribute reports and other documentation to keep the leadership team informed and engaged.

3. Operational and Admin Support for Deputy Director of Advice Services:

• Assist with delegated tasks from the Deputy Director to support broader operational and strategic objectives.  
• Facilitate communication between the Deputy Director and other departments or external stakeholders.  
• Support and work on operational and admin tasks as needed.

4. Operations Team Support:  

• Assist the advice services operations team with administrative tasks, particularly in finance, such as processing invoices, raising Pos, tracking payments, etc.
• Support project management activities, ensuring tasks are completed within deadlines and budgets.

5. Communication Facilitation:

• Serve as a point of contact for internal and external stakeholders seeking to connect with the Advice Services directorate.
• Manage the distribution of information to staff and stakeholders to ensure consistent and clear communication.

6. Event Coordination:

• Help plan and execute internal and external events, including workshops, conferences, and staff meetings.
• Handle all event-related arrangements such as guest lists, venue, catering, and technology needs.

7. Ad-hoc Support:  

• Provide flexible support to other senior managers and teams within Toynbee Hall as needed, including during special projects and peak periods.
• Coordinate and organise additional meetings and manage any emergent administrative needs.

Person Specification

The successful candidate will demonstrate:

Essential Criteria:

1. Experience and Skills:

• Proven administration or personal assistant experience, including significant experience working with senior management in a similar organisation.
• Excellent IT skills, with proficiency in using office software like Microsoft Office and particularly adept in spreadsheets.
• Strong organisational and communication skills, with an excellent attention to detail.

2. Communication and Interpersonal Skills:

• Ability to build and maintain positive relationships with all staff members. o Excellent written and verbal communication skills. 
• Competence in handling sensitive information with discretion and maintaining confidentiality. 3. Personal Attributes:
• High level of professionalism and integrity.
• Ability to work independently and proactively without supervision.
• Capacity to remain calm and effective under pressure, adopting a “find a solution, no blame” attitude.
• Open-minded, inclusive, and collaborative approach, seeking fresh and alternative perspectives. o
• Commitment to empowering others by sharing knowledge and enabling action.

3. Commitment: 

• Strong alignment with Toynbee Hall’s mission, strategy, and values. 
• Willingness to participate in training and develop further understanding in areas such as safeguarding.

Desirable Criteria:

1. Sector Experience: 

• Experience in the charity sector or advice services.

2. Additional Skills:

• Familiarity with project management tools and event coordination.

Further information

The role requires working from the Toynbee Hall office (or occasionally other locations in London) an average of 2-3 days per week minimum. There is some flexibility in hours

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.

Our Fundraising Marketing team is looking for a proactive, creative and enthusiastic individual to join us as a Fundraising Marketing Executive. In this exciting role, you’ll help execute marketing campaigns that inspire supporters to participate in and donate to our fundraising events and initiatives.

You’ll be part of a collaborative team group of Marketing Executives working across both digital and traditional marketing channels. You will create and publish engaging content across The Trust’s website, emails and social media channels, creating and evaluating effective marketing plans that help deliver against our brand and fundraising targets and our EDI strategy.

You will also work closely with teams across the organisation including Special and Mass Events, Individual Giving, Philanthropy, Corporate Partnerships and Creative and Creative as well as external suppliers.

This role is perfect for you if you have experience in delivering are confident in traditional and digital marketing, know how to use social media platforms for organic and paid activity and analytics platforms for reporting. You’ll be a flexible team-player who’s able to show initiative to prioritise and meet deadlines and have excellent written and verbal communication skills.

It is an exciting time to join the team as we develop our approach to our new name and brand, with some great opportunities to work on high profile activity as we head towards our 50th anniversary in 2026. 

Shape the Future of Finance at ABRSM

ABRSM is the UK’s leading music education body and a globally respected charity, supporting millions of learners and teachers across 90+ countries through world-renowned music exams, publications, and digital learning tools. With a turnover of approximately £50 million, ABRSM is undertaking an ambitious programme of digital transformation—modernising systems, operations, and ways of working to better serve its global community.

They are now seeking a dynamic Head of Transactional Finance to lead the evolution of finance operations and define the future of this function within a modern, collaborative finance team.

The Role
Reporting directly to the CFO, the Head of Transactional Finance as a pivotal leadership role that oversees payroll, accounts payable, and finance systems. It has a strong relationship to accounts receivable in an adjacent team. It’s a unique opportunity to lead a function through significant change.

You’ll be instrumental in driving automation, improving processes, and ensuring seamless integration between finance systems (UNIT4) and wider business platforms such as Microsoft Dynamics. This role is ideal for someone who thrives in a fast-paced, change-oriented environment and is passionate about delivering operational excellence and strategic impact:

• Driving automation and process improvement across transactional finance
• Managing the successful deployment and optimisation of UNIT4 and its integration with wider business systems (notably Microsoft Dynamics)
• Enhancing financial compliance, policy, and controls
• Ensuring underlying data is clean and timely for reporting
• Supporting change management across finance and the broader organisation

The Person
We’re looking for a confident and forward-thinking finance professional who thrives in change-oriented environments and wants to put their stamp on a high-impact function. You'll play a critical role in bridging systems, processes, and people—bringing structure, clarity, and innovation to a function that underpins ABRSM’s financial strength and strategic direction.

You’ll bring:

• A recognised finance qualification (ACA, ACCA, CIMA or equivalent)
• Demonstrated leadership in finance operations, including payroll and accounts payable
• A track record of managing or supporting finance system implementations and integrations (experience with UNIT4 is essential)
• Excellent project management and stakeholder engagement skills
• A mindset geared toward continuous improvement, digital transformation, and cross-functional collaboration
• The ability to shape and position transactional finance as a partner to teams such as financial accounting and FP&A
• This role is not for a pure systems accountant—but for someone who thinks systemically, understands how to embed finance within digital workflows, and can bring a modern, strategic lens to transactional processes.

Why Join ABRSM?

• This is a rare opportunity to lead change in an organisation with a global reach and a purpose-driven mission. You’ll have the autonomy to define the transactional finance function and be part of a broader transformation journey that’s reshaping how ABRSM delivers value internally and externally.
• A high-impact leadership role in a purpose-driven organisation
• The opportunity to shape and modernise finance operations
• A chance to contribute to a global mission in music education
• A competitive salary and benefits package including matched pension contribution plus 2% (employer contribution capped at 10%), 25 days annual leave plus Xmas closure days, Flexible and hybrid working arrangements.
• Contract: Permanent or 18-Month Fixed Term
• Opportunities for professional development and continuous learning.
• A collaborative and supportive work environment.

How to Apply
ABRSM are working in partnership with Hays Senior Finance to identify the right person for this role. Please contact Peter O’Sullivan at Hays if you have any queries, but the first step towards being considered is to make your application. If suitable, Peter will follow up with a call to discuss next steps.

Closing date: 30th August 2025
First round interviews: w/c 8th Sept
Second round interviews: w/c 15th Sept

Harris Hill are delighted to be working with a fantastic charity to recruit for the Head of Individual Giving in order to lead on the development and delivery of a forward thinking Individual Giving strategy that drives donor acquisition, retention and income growth.

You will manage and grow a diverse range of fundraising products across Regular and Personal Donations, Payroll Giving, Legacies, In Memory, and Mid Value Donors. With the support of experienced colleagues in Events, Partnerships and MarComms, you will build a seamless and supporter focused experience that boosts engagement across all touchpoints.

you’ll be responsible for growing awareness and diversifying income through well planned, evidence based fundraising and strategic communication. You’ll lead campaigns, manage digital and offline channels, coordinate fundraising events, and report clearly on performance and progress.

You’ll work closely with the CEO and senior leadership, shaping messaging that inspires donors and stakeholders, while also managing volunteers and apprentices to support campaign delivery. The role is varied, rewarding, and deeply rooted in creating a more inclusive society.

As a Head of Individual Giving you will:

• Lead the design and execution of an integrated Individual Giving strategy
• Develop engaging supporter journeys using automation and personalisation tools
• Test and scale new giving products to reach wider and more diverse audiences
• Use data and insight to guide decision making and evaluate success
• Work cross functionally to align fundraising and communications for a cohesive supporter experience
• Manage the delivery of donor appeals and campaigns from concept to execution

About You:

You’re an experienced Individual Giving specialist with a strong track record of delivering income growth across multiple channels. You understand the value of data, automation and personalisation, and know how to turn supporter insight into action.

You’re creative, proactive, and results driven, with excellent communication and relationship building skills. You bring energy, innovation, and a genuine passion for building meaningful supporter relationships that last.

To be successful, you must have experience:

• Significant experience in Individual Giving, Legacy or Personal Giving, including digital
• Strong understanding of donor journeys, segmentation, and CRM systems
• Proven ability to develop and deliver integrated fundraising campaigns
• Experience managing budgets, agencies, and campaign performance
• Exceptional communication and influencing skills

Salary: £50,000 - £55,000 DOE

Location: Remote (occasional travel to regional Hubs in the North-East, Manchester, and Norfolk)

Contract: Permanent, Full-time (37.5 hours/week)

Closing date: 28th August at 9am 

Interview: w/c 1st September 

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

The National Youth Agency is looking for a new Policy and Public Affairs Manager to join our Policy, Insights and External Affairs Team.
 
Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £37,000 - £42,000 per annum, depending on experience
Remote: This role is homebased with travel for meetings, events and conferences and staff residentials.
 
What we do
 
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
 
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
 
About the Role
 
This is a unique opportunity to shape the future of youth work in England. As Policy and Public Affairs Manager at the National Youth Agency (NYA), you’ll play a central role in influencing national policy and driving change that impacts young people’s lives.
 
We’re looking for a dynamic and strategic individual to join our Policy, Insights and External Affairs Directorate. You’ll work closely with the Head of Policy and Public Affairs, line manage the Policy and Public Affairs Officer, and collaborate with colleagues and sector partners to deliver a bold and proactive policy agenda that champions youth work in policy making. Your work will ensure the voice of the NYA and the youth sector is placed at the heart of national policy and funding decisions.
 
This role is central to driving NYA’s policy impact: you will lead high-profile policy projects, build strong relationships with political and policy stakeholders, produce influential written outputs, curate strategic events, and represent the organisation at key external engagements. You’ll also be at the forefront of monitoring and interpreting developments across Westminster - from government consultations to parliamentary debates - using these insights to shape our influencing and advocacy efforts.
 
This is an exciting time to join the NYA. Your work will directly contribute to meaningful change for young people, helping to secure the recognition, investment and support that youth work deserves.
 
Key responsibilities for this role will include:
 

• Work with the Head of Policy and Public Affairs, Policy and Public Affairs Officer, and key internal and external stakeholders to help design, manage and deliver a cutting-edge policy agenda and stakeholder outreach programme
• Line manage the Policy and Public Affairs Officer, delegating work effectively and supporting their professional development
• Identify and build positive relationships with key political and policy stakeholders who are critical to advancing our mission and amplifying the voice of the youth work.
• Manage policy projects, including drafting project plans, timelines and budgets, in collaboration with key internal and external stakeholders
• Monitor the shifting national policy and political landscape, including parliamentary inquiries, consultations, political briefings and government announcements, and advise internal and external stakeholders on opportunities and risks
• Provide the secretariat for the National Youth Sector Advisory Board (NYSAB), convening the youth sector with government departments
• Build strong relationships with peer organisations and stakeholders and identify opportunities for collaborative working to further NYA’s mission
• Organise high-quality events and policy seminars to raise the profile of the organisation
• Manage the creation of a range of high-quality written outputs for various audiences, including policy briefings, blogs and consultation responses
• Work closely with the Head of Policy and Public Affairs and Local Policy and Partnerships Manager to connect and align our national and local policy influencing and work
• Represent the NYA at external meetings and events
• Please refer to our Candidate Pack for more information on the role and the requirements.

 
Why Work for NYA?
 

• NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
• NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
• A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
• NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
• We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.

How to Apply:
 
To apply, please submit the following via our online application platform by 11:59pm on Sunday 14th September 2025:

• A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
• A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
• We will request data for our EEDI monitoring purposes, providing this is optional.

 
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
 
The National Youth Agency is an equal opportunities employer.
 
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
 
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
 
REF-223415

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

This role is critical to shaping and advancing our insights & analytics function, ensuring we harness the full potential of our digital, CRM, and data warehouse assets.

By building and leading a high-performing team and collaborating closely with the head of data, this role will set a clear strategic direction and embed a culture of test-and-learn, curiosity, and continuous improvement.

It will drive the development of robust measurement frameworks, increase automation, and empower teams to self-serve insights, ultimately enhancing decision-making across the organisation.

With a strong focus on data quality, literacy, and best practices, this role will be instrumental in transforming how we understand and engage with our supporters.

About you

We’re seeking a strategic, collaborative, and forward-thinking leader to head our insight & analytics function. You’ll bring a strong blend of technical expertise, people leadership, and a passion for data-informed decision-making. With broad experience across charity CRM data and data warehousing and a good understanding of digital analytics, you’ll also be curious about how social listening can enrich our insights. You’re recognised as a trusted expert in your field, known for setting high standards and building supportive, high-performing teams. You’ll be energised by the opportunity to help us shift from a product-first to an audience-first approach, deepening supporter engagement. You’ll bring ideas for increasing data literacy across Breast Cancer Now, adapting your approach to meet the needs of different teams.

You’ll make complex data accessible and meaningful, working collaboratively to build understanding and confidence across teams—so everyone, regardless of their data expertise, can use insights to make informed, impactful decisions.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Closing date

Tuesday 26th August 2025 09:00 am

Interview date

First round: week commencing 1st September 2025

Second round: week commencing 9th September 2025