Community Engagement And Volunteer Manager Jobs in Kingston Upon Thames, Greater London

Are you an experienced people manager who is used to working in community settings? Do you want to make a difference to the lives of elders by reducing loneliness and isolation?

We are recruiting a new Elders Core Programme Manager to lead and motivate a team of part-time staff and volunteers in our community centre in Battersea. The role will suit someone who engages well with elders, is friendly, kind, solution-focused and able to manage a busy workload."

About Katherine Low Settlement

Katherine Low Settlement is a charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.

We run a range of our own community projects to tackle poverty and isolation, and empower and support children, young people and their families, older people, women and refugee communities. We campaign for social change. We also incubate and support local charities and social businesses to thrive, so together we can meet the diverse needs of the local communities of Wandsworth. Each week we work with 28+ charities supporting more than 1,000 people.

Katherine Low Settlement’s work with older people

Katherine Low Settlement has worked with older people since its conception in 1924.They are a core part of the community that we continue to work with. We provide, often in partnership, a range of projects and activities for older people including health and wellbeing; creative arts; intergenerational work; connecting people and trips/outings. Our services include an Older People's Lunch Club, Contact Club, T’ai Chi for Elders, exercise and social sessions, and support online.

We work with older people to:

• Encourage active and independent living

• Reduce isolation and loneliness

• Improve well-being and prevent ill-health

• Enable older residents to be dynamic and contributing members of the Wandsworth community.

Key Objectives for the Elders Core Service Manager Role:

1. Team Leadership: Lead a team of dedicated part-time paid staff and volunteers, including a cook, support worker, minibus driver, and sessional workers.
2. Day-to-Day Management: Manage the day-to-day operations of the Elders Core Service, including the lunch club, transport, social sessions, and overseeing the one-to-one work of the core team.
3. Collaboration: Work collaboratively with the wider team to provide a hands-on program that builds on older people's strengths and potential.
4. Monitoring and Evaluation: Support the monitoring and evaluation of the project in collaboration with the Head of Programme.
5. Budget Management: Ensure the program operates within budget constraints.
6. Member Engagement: Support the planning of the core program with input from elder members and the wider team.
7. Recruitment and Support: Recruit and support new and existing members (service users).

Main Duties & Responsibilities:

1. Delivery

• Planning and Oversight: Ensure that all service output aligns with KLS' vision, mission, values, and charitable objectives. Organize and promote one-off activities throughout the year.
• Transport Management: Manage the transport offer, including route planning and pick-up schedules.
• Record Keeping: Maintain accurate activity records, registers, and casework notes for the core team.
• Outreach and Support: Conduct outreach work with older people in the community, oversee home visits, and manage a small caseload.

2. Staff and Volunteer Management

• Recruitment and Line Management: Recruit and manage the Outreach and Support Workers, Lunch Club Cook, and relevant social activities workers and volunteers.
• Performance Management: Use performance management and quality systems to monitor and evaluate the project's work and processes.

3. Relationships, Communication, and Networks

• Member Engagement: Build and sustain strong relationships with elder members.
• Communication: Oversee communication for the Core Programme, including newsletters, activities calendar, annual reports, and social media platforms.
• Meetings: Attend meetings on behalf of the Core Programme as required.

4. Finance

• Budget Management: Manage project areas to budget and maintain financial records as agreed with the Head of Programme.

5. Other Duties

• Professional Development: Participate in regular management supervision and annual appraisal. Identify job-related development and training needs.
• Professional Conduct: Professionally undertake roles, maintaining a high-quality standard of work in line with KLS's aims, values, and ethos.

Join us if you are an experienced people manager who is friendly, kind, and adept at handling a busy workload. We need someone who can motivate staff and volunteers, engage effectively with elders, and remain solution-focused in all situations. If you're passionate about making a difference in the lives of older adults in Battersea and are ready to lead a dedicated team, this role is for you.

Dates

Closing Date for Applications: 23:59 on 15th May 2024

Interview Date: 21st May 2024

The Meridian One Community Garden serves as a space where we focus on cultivating fruit, salad, and vegetable produce. We involve the local community by hosting weekly volunteer gardening sessions, welcoming school visits, and organising various community events.

TCV is seeking a Senior Project Officer with expertise in community engagement, event coordination, and managing community facilities. The garden, which was established one year ago, encompasses facilities such as an office, a community meeting/education room, toilets, and a spacious polytunnel.

The Senior Project Officer will oversee a range of tasks including planning and executing community events, maintaining site Health & Safety, leading volunteers in practical projects like building wooden planters, tending to garden plants, and ensuring timely completion of administrative duties such as procurement, risk assessments, social media updates, and task reporting. They will also lead activities for the under 5’s Nature Explorers group, school visits, themed evening events, and family weekends. Additionally, they'll organise corporate volunteering sessions and cover holiday shifts for the Green Gym gardening program. Previous events have included 'Pampering and Enrichment,' 'Repurpose, Recycle, Reinvent' workshops, and a Black Women in Conservation and Horticulture photo exhibition, as well as our weekend family events featuring free food, music, and arts and crafts activities.

This role involves being friendly and open to various people who visit, from the toddlers attending the Nature Explorers club, to our volunteer gardeners, to senior staff from the local authority. There are two other people working part-time at the garden, and TCV provides thorough training and support from a helpful local team.

Ideally, we’re looking for someone with experience of gardening and/or nature conservation. However, what’s equally important is that the Senior Project Officer has initiative, is welcoming, and comfortable working with a wide range people. We’d therefore welcome applications from candidates who can display those personable qualities, with perhaps experience of working in a community centre setting.

In Spring 2024, TCV will be taking on the management of an additional nearby meanwhile space. The new Senior Project Officer will join us at an exciting time when we begin to turn that space into a new community tree nursery. Working with local people to gather seeds from significant trees in the surrounding area, we aim to grow saplings which will go on to be distributed for planting around London.

Working hours are 9am to 5pm, Monday to Friday. Given the nature of the role the Senior Project Officer will need to work from the garden during these times. Occasionally, to avoid lone working in the absence of another colleague, there will be the opportunity to work from home. Weekend family events take place on Saturdays, four times a year and there are approximately six evening events which take place between April to September. This post holder would be expected to attend those evening and weekend events.

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any during your application. If you would like to discuss your requirements further please contact the People Team. We also offer reasonable adjustments on the job.

* A full driving licence would be ideal, though not essential, as the post holder has use of a company vehicle.

* This post is subject to an enhanced CRC check due to the activities working with children and vulnerable adults.

We are The Conservation Volunteers.

Our vision is Healthier, Happier Communities for Everyone. We believe that green spaces are an essential part of healthy, happy communities.

Our mission is To Connect People and Green Spaces to Deliver Lasting Outcomes for Both.

The opportunity to connect to nature on your doorstep and contribute to its protection should be available to everyone.

The outcomes of our work:

· Environment: Green spaces are created, protected and improved, for nature and for people.

· Communities: Communities are stronger, working together to improve the places where people live and tackle the issues that matter to them.

· Health & Wellbeing: People improve their physical and mental health & wellbeing, by being outdoors, active and connected with others.

· Learning & Skills: People improve their confidence, skills and prospects, through learning inspired by the outdoors.

Join in, feel good.

Do you want to make life better for LGBT+ victims and survivors of abuse?

Galop, the UK’s LGBT+ anti-abuse charity, is seeking a Survivor Engagement Manager. Galop works directly with thousands of LGBT+ people who have experienced abuse and violence every year. We specialise in supporting victims and survivors of domestic abuse, sexual violence, hate crime, and other forms of abuse including honour-based abuse, forced marriage, and so-called conversion therapies. We are a service run by LGBT+ people, for LGBT+ people, and the needs of our community are at the centre of what we do. We are person-centred, empowerment-based, and trauma- informed – meaning our focus is always on helping our clients decide what is best for them, and then supporting them through their journey.

We are looking to recruit a Survivor Engagement Manager. This new role will lead the development of Galop’s approach to survivor engagement, ensuring that LGBT+ survivors are at the centre of all of our work. This role combines the need for a strategic outlook, alongside practical frontline skills in working with those who have experienced trauma. You will be experienced in managing complex projects that centre survivors and juggling competing priorities. You will be a team player who is able to work collaboratively across the organisation, including staff, volunteers and trustees, bringing people together to make change. Anti-oppression and a clear understanding power and power dynamics will be at the heart of your practice, designing processes, systems and projects with the most marginalised within our community in mind.

We are looking for someone with experience of trauma-informed practice and who seeks to empower those that they are working with. You will have excellent influencing skills and be able to bring together groups of people to make change for LGBT+ survivors.You will be responsible for:

- Working collaboratively across Galop teams to embed survivor engagement across the organisation
- Development of Expert by Experience group(s), ensuring structures are in place to ensure to diverse LGBT+ survivors can engage with and lead this work
- Co-designing and delivering a programme of activities with and for LGBT+ survivors in line with Galop’s survivor engagement strategy
- Developing and implementing robust monitoring and evaluation processes to ensure that Galop is able to assess the effectiveness of the work and demonstrate the difference it is making.
- Working with Galop’s policy, research and comms teams to ensure that Survivor voices are at the centre of our external work
- Working with Galop’s services team to ensure survivors are at the centre of the design, development and delivery of services.

You will work closely with the Director of Development to:

- Develop and implement Galop’s Survivor Engagement Strategy, ensuring that survivor voice is at the centre of Galop’s work
- Build effective external relationships, including with funders, commissioners and partner organisations.
- Manage the Survivor Engagement budget

Essential and Desired Criteria:
E= Essential  D=Desirable 

E- Excellent understanding of the lived experiences of LGBT+ survivors of gender-based violence.
E- Experience of supporting and working with survivors of gender based violence and designing safe and    empowering methods of engagement.
E- Experience of designing and delivering workshops with survivors or ‘experts by experience’ within the voluntary sector.
E- Experience of trauma-informed group facilitation, and managing complex group dynamics.
E- Understanding of the specific needs of diverse LGBT+ survivors.
E- Strong understanding of delivering empowerment-based and trauma-informed work.
E- Excellent project planning and management skills, with the ability to lead a complex programme of work independently.
E- Experience of safeguarding and managing risk.
E- A demonstrable commitment to anti-oppressive working practices.

D- Experience of working collaboratively/in partnership to influence change both within and outside of an organisation.
D- Demonstrable training skills and ability to communicate complex information in a digestible and engaging format.
D- Lived experience related to the work that Galop does.

At Galop, we believe in equity and understand the importance of inclusion for staff with a wide range of lived experience. No matter your age, race, faith, orientation, gender identity, disability, or class, we want you to feel welcome here. To that end Galop has a multi-year Equity, Diversity, and Inclusion plan in place, currently focusing on equity and inclusion for trans staff and staff members of colour. We are committed to listening and learning, and to constant improvement. We believe it is our job to make sure that all our staff, particularly those from minoritised backgrounds, feel welcome, safe, and able to thrive at Galop.

Galop Benefits:
Employee Referral Scheme: refer a friend to apply to work at Galop and receive £100 if they are successful.
-Eye Health Policy: receive financial contributions towards eye health checks and glasses.
-Vaccination Reimbursement: financial reimbursement for Covid and Flu vaccinations.
-Flexi Working Available: talk to your line manager to find a working pattern that best suits your needs.
-Rental Deposit Scheme: we offer interest free loans to employees to aid with paying deposits on rental properties.
-Employee Assistance Programme and Clinical Supervision: Access to a 24/7 Employee Assistance Programme for support and wellbeing at work and Clinical Supervision from external supervisors to aid with welfare at work.

Closing Date:
Applications should be submitted by 10.00am 7th May 2024.
First round interviews will be held w/c May 20th 2024.

Location: London/Hybrid
Contract Type Permanent, Full time
Hours: 35 (part time 28 hours top be discussed if preferable)
Salary: £36,879.95-£40,475.64 (including an inner London weighting of £4009.14 for employees living in London or working from Galop's offices in London. Salary pro rata where relevant as part time 28 hours available to discuss.)

Closing date: 07-05-2024

REF-213286

About Pancreatic Cancer Action:

Pancreatic Cancer Action (PCA) was founded in 2010 by a rare survivor of the disease. We are a small, creative and passionate team committed to improving early diagnosis and saving lives. In August 2020, Pancreatic Cancer Action merged with Pancreatic Cancer Scotland making our team stronger than ever. 

Pancreatic cancer has only a 7% survival rate and this figure has not improved significantly for over 50 years. Despite it being the 5th biggest cancer killer in the UK, pancreatic cancer receives only 3% of overall research funding. 

With a strong focus on early diagnosis, it is Pancreatic Cancer Action’s aim to improve survival rates through raising awareness, medical education, improved patient information and by funding research specifically into the early diagnosis of pancreatic cancer. Simply put, we want more people diagnosed in time for surgery, currently the only potential for a cure.

Main responsibilities:  

• Develop and grow the annual programme of fundraising events such as the London Marathon and Great North Run.
• Grow and steward a pipeline of new and existing community and events audiences and fundraising opportunities with a particular focus on England. Ensuring to always maintain the highest quality supporter journey.
• Manage the delivery of the virtual challenge events. Add insight and support the annual Pancreatic Awareness Month Campaign and help to further develop Pyjama’s for Pan Can to new audiences.
• As a senior member of the Income Generation Team you will contribute to robust financial planning, management and reporting of income and expenditure in your own areas of expertise.
• Responsible for the delivery and recruitment into PCA’s Challenge Events programme making sure participants receive exceptional supporter care.
• Develop compelling and engaging third party fundraising materials to inspire supporters to reach their maximum fundraising targets.
• Contribute to the development of automated and integrated supporter journey and engagement plans with the support of the Head of Income Generation to ensure a consistent and efficient supporter experience.
• Seek out engagement opportunities to support donor acquisition and retention utilising new and existing channels and platforms.
• You will be an excellent relationship manager who can maintain accurate records on our CRM system (Salesforce) to ensure that we develop, engage and update our supporters.
• Work closely with colleagues in Marketing and Communications, to create engaging products and community and event campaigns. Updating the fundraising section of the PCA website and other third party platforms with compelling content and seamless user journeys.
• Be competent at data inputting, IT literate and very organised. Empathy and excellent communication skills are vital in this role and the candidate must be able to collaborate and work well as part of a team.
• Attending when necessary, external events, conferences and exhibitions across the UK and being the face of Pancreatic Cancer Action, acknowledging that some of these may involve overnight stays and weekends.

Income and targets

• Help to grow Pancreatic Cancer Action’s income from community and challenge event fundraisers.
• Develop ongoing stewardship journey for Community/DIY Fundraisers and increase average gift though exceptional supporter care.
• Achieve Financial and non-financial targets and KPI’s from corporate and community fundraising as agreed with the Head of Income Generation.
• Monitor and control allocated fundraising budgets and regularly update the Head of Income Generation.
• Prepare and monitor reporting for all online fundraising platforms to fit with our accounting systems reporting this to the Head of Income Generation monthly.
• Contribute to Pancreatic Cancer Action’s fundraising strategy.

Future First wants to see every state school and college in the UK, and every state pupil, supported by a
thriving and engaged alumni community, which improves students’ motivation, confidence and life
chances. We have a network of alumni who have supported our programmes in schools for over a decade.
They act as accessible and inspirational role models by sharing their stories through a variety of
activities, including blogging, online mentoring, networking and careers activities in schools.

About the role
We are seeking an experienced individual to lead our volunteer development activity. Working closely with
the Fundraising, Delivery and Marketing teams, this is a varied role working with alumni and employee
volunteers to support activities in our member schools.

You will lead on the development of our volunteer community which is managed online through the Future
First Hub, and be responsible for developing and delivering a programme of activities that nurture
relationships with Future First’s diverse audience of volunteers, and increases support for the charity’s
fundraising and development goals.

You will have excellent customer service skills, be proactive and detail oriented and have the ability to
manage multiple projects at any one time. You will be confident in the use of standard office technology, as
well as experienced in the use of databases and IT applications.

Key Duties and responsibilities

• To be responsible for developing Future First’s volunteer relations strategy, and associated budget with a particular focus on the development of an engaged community, and a focus on the needs of employee volunteer schemes.
• To seek opportunities to raise the profile of the volunteer network, and grow its capacity and reach.
• To develop our work mapping and implementing recommendations against the Investing in Volunteers standard.
• To be responsible for running volunteer events and producing relevant communication materials.
• To participate in the strategic development of the Future First online Hub powering our school and volunteer community.
• To recruit volunteers and provide appropriate training and development opportunities, to include consideration of a volunteer board, and engagement activities targeted at the growing near peer volunteer community.
• To work closely with other departments to develop and implement their strategies for engagement.
• To work collaboratively with the fundraising team to explore and support volunteer philanthropy.
• To ensure that a robust monitoring and evaluation framework is in place for volunteer relations.
• To work with senior colleagues to ensure safeguarding policies are robust.

Why join Future First?
We are a mission-driven, innovative social mobility charity that believes a young person’s start in life
shouldn’t limit their future. Our central team is friendly and motivated, and we have a strong network of
experienced freelancers, who support across all functions. Our team comes from a variety of backgrounds
including partnership development, delivery, teaching, programmes and communications. We value all
contributions and offer the possibility to expand and grow the role based on interests.

Ways of working
We work remotely, with opportunities to come together in person to work, plan and develop. In this role you
will also have to travel to some events and workshops.
The work is varied and often fast-paced, requiring rapid processing of information, and the ability to act
confidently with multiple and senior stakeholders including employers, volunteers and school leaders.
As with any small, constantly evolving organisation, each individual balances multiple responsibilities, while
shaping their role around their skills and interests.

Salary and Holiday
This is a permanent position. The salary is between £34,000 and £36,000. Future First staff receive pro rata
28 days of leave (in addition to 8 UK public holidays) increasing one day per year of service up to 33.

Application process
Please submit your CV and a covering letter (no longer than one side of A4) setting out why you feel you’re a great fit for this role and why you want to work for Future First. Please also note how you heard about the position.

At Future First we are committed to social justice and the value of role models. We value and celebrate
people’s diversity and believe this strengthens our team and our work. We are keen to build a workforce
that reflects the young people and schools we support. We particularly welcome applications from
candidates from racialised communities, and those who attended state school and were in receipt of free
school meals and/or were the first in their family to go to university.

Applications will be reviewed as they come in, with 24th May as the final deadline. The first round
interviews (online) will take place on Friday 31st May. The second round will be in person, in London, on 7
June. We reserve the right to close applications early.

Future First is committed to safeguarding the staff, volunteers and young people we work with. Where
applicable, a satisfactory enhanced Disclosure & Barring Service (DBS) check will be required for the
successful candidate.

This is a newly created post in a growing, ambitious charity supporting Whittington Health NHS Trust.

The post holder will focus on building and stewarding relationships with our nearest and dearest in our north London community, including local businesses, schools, community groups, fundraising volunteers and event organisers and participants.

Community engagement and support is central to our ambitions as a charity. We're committed to making a tangible impact on the lives of our community, whether that be addressing health inequalities among local children, refurbishing wards within Whittington Hospital, or building gardens for the benefit of patients and staff.

The post holder will be expected to be collaborative and team-focused. They will also contribute to the growing reputation of the charity within the organisation. We're looking for someone who is articulate, a skilled relationship builder, demonstrates enthusiasm and passion, and operates in a professional, positive, confident and collaborative manner.

This is a full-time post, but we will explore the option of part-time work with candidates. The role will require flexibility - with the ability to attend and support events delivered by community fundraisers.

Please read the attached job description for more details. Applications are via the NHS recruitment portal - please follow the link to complete the online application form.

This important role will represent FareShare Sussex & Surrey engaging with corporate partners and key stakeholders such as council leaders, politicians and dignitaries across the region. 

Using your experience in engagement and relationship management you will work to consolidate existing partnerships and seek new opportunities across Sussex & Surrey, working to build strong relationships locally and encourage partnership, donations, sponsorships and corporate volunteering. The development team has an ambitious target of £1 million to raise, through various streams including corporate partnerships, individual giving, trust applications and other fundraising activities each year. The role will manage the corporate income stream and requires collaboration with all income generation to ensure effective management and stewardship of all partners.

You will develop an exciting donor journey which engages and encourages support from businesses and key stakeholders. Working with high-value supporters to maintain a good relationship with the organisation and fostering new partnerships. 

You will also work alongside our food Supply Manager to help provide a holistic partnership with our suppliers, encouraging them to support our work across the ESG / CSR spectrum.

You will be part of an upbeat, skilled, supportive team within an ambitious, values-led organisation that has a fantastic leadership team and is focused on the wellbeing of its staff. You’ll make a strong contribution to our culture of togetherness, inclusivity, respect, and passion in our mission to see no good food going to waste in Sussex and Surrey.

Duties and responsibilities  

Business Development and Relationship Management 

• Act as main point of contact for existing corporate partners and stakeholders

• Build strong relationships through a stewardship programme to engage with partners in a variety of ways on a regular basis

• To provide the highest quality supporter care, working in partnership with the business to engage with its staff, maximising fundraising and retain support for the long term

• Support with engaging FareShare national partners where required

• Capture feedback from businesses to adapt our propositions

• Engage with with external stakeholders to develop effective activity plans, with clear objectives and outcomes to engage with new and existing corporate partners and other stakeholders

New Business

• Work closely with the Development Team to identify new business opportunities (including charity of the year partnerships) and to develop new relationships with stakeholders across Sussex and Surrey

• To research and approach companies to maximise fundraising opportunities,Develop and promote sponsorship opportunities and corporate partnership offerings

• Create engaging proposition presentations to approach new businesses engaging with them and s other such stakeholders regularly, hosting visits and attending meetings where necessary

Reporting and Monitoring

• Provide regular reporting for trustees and the Development Team

• To monitor and evaluate all aspects of the partnership, reporting on income and engagement. 

• Regular indepth bespoke reporting for our funding partner

• Work with the Head of Development on creating forecasts and budgets

• Ensuring records are maintained through our CRM system, Donorfy

• Adhere to data protection regulation and have an understanding of the Fundraising Regulator guidelines

 

Person Specification 

As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable for this post. Please explain in your Covering Letter why you meet the points in the Person Specification.

Qualifications and/or Experience- Essential Criteria

• A level education or equivalent

• Experience of Managing accounts or customers

• Experience of working in sales

• Experience of successfully building long term, mutually beneficial relationships with a variety of organisations.

Desirable Criteria

• Experience of managing dignitaries or high-value individuals

• Experience of working in  a fundraising or partnerships role

Skills, Abilities and Knowledge- Essential Criteria

• Proven ability to build cross functional relationships with a customer service focus

• Ability to plan, multi-task and manage your time effectively

• Confident networking and public speaking 

• Excellent attention to detail, comfortable using your own initiative, managing priorities and workload

• Problem solving and decision making skills, solution focussed with the ability to support decisions using data and analysis

• Proactive, resilient, and able to work under pressure

• Excellent written and verbal communication skills, including ability to confidently present to stakeholders in person or online

• IT literacy including use of Google applications

Desirable Criteria

• Track record of using selling and negotiation skills with professionalism and integrity to achieve desired outcomes and targets.

• IT literacy in using Canva or other design applications

Relationships  (internal and external) values and behaviours-Essential Criteria

• Brilliant people skills

• Desire to work for the region's largest surplus food rescue charity, to subscribe to the culture, vision and mission of our charity

• Comfortable with cold calling new accounts and the judgement to be able to balance persistence with empathy  and understanding.

• Ability to create and maintain successful working partnerships with multiple stakeholders 

• Able to use own initiative and work independently

• Able to demonstrate a commitment to equal opportunities, inclusivity and diversity

Circumstances:Essential Criteria

• Willing and available to work outside normal working hours occasionally if required

• Be flexible about your working arrangements as the role will involve travel around the region.

• Proof of the Right to work in the UK

• Satisfactory DBS check.

Desirable Criteria

• Have a valid driver’s licence for the UK, access to your own car and undertake extensive travel across your region

Mind in Enfield and Barnet is a fast-growing charity in North London providing much needed therapy, wellbeing support and advocacy services to people with mental health problems. 

An exciting opportunity has arisen for a Community Engagement Practitioner to lead a team of Practitioners. This a a dedicated service that focuses on empowering clients to achieve socio-economic goals with clear mental health and wellbeing benefits.

The role will carry an active caseload supporting access into services appropriate to their level of need, with a focus on recovery and independence, and improve self-management of their wellbeing through intensive support. CEPs will support the core community mental health teams working in alignment with Primary Care Networks as part of the new model.

This is a full time position and is based in our Barnet office in North Finchley N12.

Candidates must have a minimum of 1 year's experience within a managerial role.

Please see full job description attached for further details.

Role: Digital Marketing Manager
Hours: 30 hours per week (4 days per week)
Location: Homebased within the UK with a requirement to travel to occasional meetings, mostly held in London

Reporting to: Director of Brand and Digital

Benefits: Flexible working arrangements, 28 days of annual leave (FTE pro rata for part-time) + 1 day for your birthday, pension scheme

Key relationships: Managing external relationships with key agencies and partners

Salary: £40,000 per annum (FTE pro rata for part-time)

Contract: Fixed term with the potential to extend

 

About Overcoming MS

Are you a digital marketing expert, looking to make an impact at the world’s leading multiple sclerosis healthy lifestyle charity?

At Overcoming MS, we are here for everyone with MS who wants to take control of their health and wellbeing. We provide clear, practical actions for people to take and a supportive community to help people living with MS. The Overcoming MS Program uses substantial scientific evidence to show how lifestyle choices, alongside medication, benefit physical and mental health.

Knowing people with MS can reduce their risk of disease progression through lifestyle choices gives hope to us all. Our vision is a world in which living a full and healthy life with MS is possible for everyone.

Once people with MS know about the potential impact of a healthy lifestyle, they need to feel that the information is coming from a reliable source, in order to believe in it and adopt the key changes. The Overcoming MS Program is based on broad-based, high-quality scientific evidence, and lifestyle is an area that has growing interest and development.

About the role

We’re recruiting for an experienced Digital Marketing Manager to steer us in the next stage of our journey. This is an exciting development of an existing role at Overcoming MS and will allow the successful candidate to make the position their own.

The Digital Marketing Manager will be responsible for delivering an innovative new digital marketing approach, through the innovation, creation and delivery of projects and activities which increase leads, donations and engagement for Overcoming MS charity.

 Key Responsibilities

The Digital Marketing Manager will work across several areas, including:

1. Conversion optimisation

· Increasing our donations and data capture - to enable us to continue the dialogue and create donations from a greater percentage of those who visit our website, or interact with other digital channels.

· Working with our agency partner to optimise key landing pages and signposting for conversion.

2. User journey optimisation

· Helping people find the right content based on data optimisations so that more people find what they need and understand what else the charity could offer them. Using HotJar for insights.

· Automated email journeys - Building customer journeys to support the Program pillars to build deeper relationships with people in our community.

3. Increasing reach and traffic generation

· Testing different low-cost digital reach opportunities.

· Including paid social, referral activities, calls to action across our channels, YouTube SEO and SEM. Working with an agency to optimise journeys from Google Grant, leading to clearly articulated actions (eg donations, sign-ups, click-throughs).

4. Testing to improve results continually 

· Email AB testing - Deliver AB testing to inform future email AB tests.

· Plan AB testing for email marketing projects, for the website, and other projects as needed to improve conversion rates.

5. Digital project management

· Testing new digital versions of courses and tools. Project management of website updates.

6. Campaign support

· Leading, innovating and supporting advocacy, communications and fundraising campaigns as needed to increase reach, engagement and conversions.

7. Gathering community feedback

· Continue the plan to access regular community feedback to influence Hub improvements and other digital channel improvements.

8. Supplier collaboration

· Working with our suppliers to optimise collaboration, reduce cost and increase impact.

About you

Strong digital skills

• A proven track record of managing digital products/projects/programmes which create value for end-users. 
• Strong working knowledge and experience in digital solutions.
• Experience in evaluating and improving existing digital programs.
• Significant experience working with 3rd party digital providers to create solutions that work for the target audience.
• Confident in Google Analytics and Google Search Console.
• Excellent understanding of AB testing to maximise conversion rates.
• Experience in using tools like HotJar (preferred).
• Strong analysis skills. 

Project management skills

• Excellent organisational, planning, prioritisation and time management skills with an ability to work to deadlines and change priorities when needed. 
• Expertise in using and implementing relevant project management methodologies and tools. 
• Ability to proactively mitigate risks and overcome barriers to implementing solutions.

High work quality and passion for innovation

• Excellent eye for detail, works to deliver high-quality work.
• A passion for innovation, an open mind, and a willingness to learn and grow.

Strong interpersonal skills

• Excellent communication skills, energetic and passionate. 
• Demonstrable track record of building lasting professional relationships. 

Charity interest

• An understanding of the charity sector or an interest in charities would be a bonus.

• Knowledge of digital fundraising, digital income generation opportunities and digital conversion.

Working location

You are comfortable working remotely as part of a small team, and happy to travel occasionally to London or other central locations for meetings.

What can we offer you?
Our staff benefits include:
• 28 days annual leave (FTE - pro rata for part-time) plus a day off for your birthday and bank holidays
• Flexible working
• Remote working
• Pension
• Employee Assistance Programme

How to apply

Please send your CV and a covering letter.

In your application, please let us know:

• Your current salary and desired salary (if you are successful in getting the role)
• Your notice period
• Your current location.

Please respond ASAP, as we will start screening candidates as soon as we receive applications.

We are an equal opportunities employer, committed to diversity and inclusion in the workplace. We make hiring decisions based on merit. If you fill most or all of the requirements, please apply.

No agency contact, please.
 

Digital Communities Coordinator

Fixed Term 24 months| Full Time | Salary: £34,392 per annum | Location: Hybrid | Close date: Monday 6 May 2024 (9am)

Join our award-winning team and help the nation enjoy better bone health. We’re a dedicated, inspiring and forward-thinking healthcare charity and our mission is to improve the bone health of the nation and prevent osteoporosis by influencing healthcare providers and professionals; supporting services to help our beneficiaries; and drive research.

We’re proud to have a committed, highly engaged workforce, as shown by our employee engagement rating, which puts us in the top 20% of charities and we want to attract the brightest and the best to help us beat this condition and change society for the better.

• This role is an exciting opportunity to form part of a team coordinating and developing our digital services, including contributing to two multi-year service development programmes currently underway, Osteoporosis Connect and Medication Support (Action for Osteoporosis) and overseeing our online peer-support communities.
• We’re looking for someone with excellent interpersonal skills with a demonstrated ability to build rapport, empathise with others, and foster positive relationships both online and offline.
• Do you have experience supporting online communities or support spaces, preferably within a healthcare or charitable organisation?
• Do you have experience coordinating projects or services? (digital experience would be ideal)
• Do you have experience of navigating sensitive or contentious topics with diplomacy, tact, and professionalism, ideally within online communities?
• If you’re looking to join a fantastic organisation and team where you can really make a difference, we’d love to hear from you.
• Location - In this role, you would benefit from the flexibility of working either on a hybrid basis (with the expectation to attend our central Bath office, at least 20% of your time each month),or working in a fully remote way.

How to apply

To apply, applicants should provide a comprehensive CV, including details of relevant experience and achievements. This should be supplemented by a supporting statement in a cover letter, demonstrating how your skills and experience meet the person specification.

We particularly welcome qualified applicants from ethnic minorities as they are under-represented in the team.

Want to know more?

For more details on this role, please download the job description.

The closing date is 9am on Monday 6 May 2024 (9am). First round interviews expected to be w/c 13 May 2024

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Are you passionate about science and research?

Do you have a knack and experience of communicating complex scientific concepts in an engaging way?

If so, the British Heart Foundation (BHF) has the perfect opportunity for you!

About the role

At BHF, we’re on a mission to fight heart and circulatory diseases through ground-breaking research. We’re seeking a scientifically trained and creative individual to lead our internal engagement programme. This role is pivotal in equipping our colleagues with the knowledge and confidence to share BHF’s most compelling stories. 

Key responsibilities include:

• Inspiring and educating BHF staff, volunteers and the public about our ground-breaking research. 
• Sourcing and developing research stories and content for our fundraising and marketing campaigns and activities. 
• Leading internal communication initiatives to deepen understanding, empowering colleagues to become research champions.
• Creating engaging resources that make our research come alive, with focus on creating resources for events. 
• Running engagement activities that connect our research with communities and colleagues.

You’ll directly contribute to our marketing and fundraising efforts, ensuring that our lifesaving research inspires support and generates income for BHF.

Working arrangements 

This is a 12 month fixed term contact covering family leave.

This is a blended role, where your work will be dual located between your home and our London Office (NW1 7AW). 

At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.

About you

As our ideal candidate you have the following skills and experience:

• A Science and Research Communication Expert: You'll excel in developing and delivering science communication and research engagement activities, with proven experience of making complex science compelling and accessible. 
• A Content Developer: An outstanding communicator, both in writing and verbally, you'll have a proven track record of creating high-quality research content for a lay audience.
• A Project and Event Manager: You'll have experience in managing projects and events from start to finish, ensuring successful and engaging outcomes.
• A Stakeholder Engagement Specialist: You’ll have previous experience in developing and implementing communication strategies, tailoring messages to different audiences, and building strong relationships at all levels.
• An Innovative Strategic Thinker: You’ll be a proactive team player with a knack for spotting opportunities and turning insights into action. 

What can we offer you? 
 
To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page. 
 
About us 
 
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.  
 
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. 
 
Interview process 
 
Shortlisted candidates will be invited to interview over Microsoft Teams. We are planning interviews to take place on w/c 13th and/or 20th May 2024.

Job Purpose: As the Shop Manager for the CPS shop in Maida Hill, you will play a pivotal role in fostering a positive and inclusive environment while managing the day-to-day operations of the shop. Your primary responsibility will be to ensure the smooth functioning of the shop during trading hours, overseeing volunteer coverage across all seven days of the week.

Key Responsibilities:

1. Leadership and Management: Exercise autonomy in managing the shop, demonstrating strong leadership and independence to navigate the fast-paced and sometimes challenging environment. Delegate tasks effectively and provide ongoing training and support to team members, including the assistant manager, to ensure operational duties are efficiently handled.
2. Team Development: Recruit, onboard, and retain volunteers to build a high-performing team. Cultivate a positive and fulfilling volunteer experience, ensuring that each member feels valued and supported in their role. Promote diversity and equality within the shop team, reflecting the community we serve.
3. Customer Service: Lead by example in providing excellent customer service to shoppers, donors, and volunteers. Create a welcoming and enjoyable atmosphere in the shop, promoting positive relationships and behaviours among all stakeholders.
4. Brand Ambassadorship: Represent the CPS brand through the shop, embodying its values of peaceful conflict resolution and community engagement. Uphold the organisation's reputation by maintaining high standards of professionalism and integrity.
5. Operational Excellence: Ensure that all shop operations, including inventory management, merchandising, and cash handling, are conducted efficiently and in compliance with organisational policies and procedures.

Qualifications and Experience:

• Previous experience in a retail management role, preferably in a charity shop environment.
• Strong leadership and communication skills, with the ability to motivate and inspire a diverse team.
• Demonstrated ability to manage multiple priorities in a fast-paced environment.
• Commitment to promoting diversity, equality, and inclusion within the workplace.
• Passion for the mission and values of the Centre for Peaceful Solutions.

This role offers an exciting opportunity for an experienced and dynamic manager to make a meaningful impact within the community while contributing to the growth and success of a Peaceful Solutions.

The Cherie Blair Foundation for Women is looking for an experienced and results-driven marketing professional with great know-how in marketing opportunities and managing agencies, and a commitment to women’s economic empowerment to join our team as Programme Marketing Manager for 12 months.

 

Please note, applications without a covering letter will not be considered. All applicants must have the full legal right to work in the UK as the Foundation does not offer sponsorship at this time.

 

General information

Start date: Mid to end of June dependent on notice period required

Contract: Temporary – 12 months

Hours: Part time: 21 hours per week, ideally over 4 or 5 days but 3 days considered. 

Salary: £34,176 - £37,024 per annum (£20,506 - £22,214 pro rata) 

 

About the role

Becoming the Programme Marketing Manager at the Cherie Blair Foundation for Women is a fantastic opportunity to help drive progress for women entrepreneurs in low and middle income countries by engaging more people in our work.

The key purpose of this role is to effectively market our programmes to participants – chiefly our HerVenture business skills microlearning app and our sector-leading Mentoring Women in Business programme.

This will span three main projects:

· to successfully manage a marketing agency to effectively market the HerVenture app to women in South Africa (as part of a fixed-term project with active marketing ongoing until Mar ‘25);

· to successfully manage the same marketing agency to promote the app in Nigeria (as part of a separate fixed-term project with active marketing ongoing until Dec ‘24); and

· to effectively promote the opportunity to become a mentor to a woman entrepreneur through our Mentoring Women in Business programme to paying professionals worldwide. Your objective will be to secure 18+ paid mentors for the Nov ’24 programme intake and 20+ for the May ’25 intake.

Following the completion of the two HerVenture marketing projects, you will also lead other programme marketing initiatives in 2025. These will be determined in late 2024.

Following the May ’25 Mentoring intake you will deliver a strategy, harnessing your learning and analysis to outline an approach for marketing the programme to paying mentors in future.

You will also be called on to support other forms of programme marketing on an ad hoc basis, for example advising on development of corporate pitch decks, or co-designing materials for fundraising events.

This position reports directly to the Head of Communications and Marketing, however this is a highly collaborative role and you will also work closely with the Entrepreneurship programmes team and the Programme Funding team to develop and deliver plans and manage projects.

Our ideal candidate will be a knowledgeable and motivated marketer with experience in ‘selling’ professional development / online volunteering opportunities, and in managing agencies and contractors to deliver on fixed projects as aligned to good marketing practices. You should be highly organised and goals-driven, with a collaborative approach, a growth-oriented mindset, and a strong desire to harness the power of marketing to support women’s economic empowerment.

 

We are open to applications from consultants.

 

For full information on this role, please download the job pack

What the Foundation can offer you 

· A fantastic package of 28 days of annual leave (which includes three that must be taken during the festive break).

· An organisation that values you. As a smaller organisation, we value everyone’s individual perspective and voice and all team members are able to contribute to our strategic planning.

· Professional development, with career growth built into each staff member’s annual plan and a wide range of skills-building and learning opportunities provided. Each staff member has an annual £1,000 training budget.

· A positive, supportive and collaborative culture and leadership style. We encourage teamwork and open and honest communication, while maintaining a friendly and relaxed atmosphere where everyone can thrive.

· A focus on personal wellbeing and happiness, with regular team-building activities and line manager meetings that as well as your personal wellbeing. 

About the Foundation 

The Cherie Blair Foundation for Women exists to create a future where women everywhere enjoy equal economic opportunities so they can thrive. Together with partners around the world, we work with women in low and middle income countries so they can start, sustain and grow successful enterprises. We collaborate to create fairer business environments so women are not constrained by gendered barriers and can reach their potential on their terms.

Since 2008, our training and mentoring services have supported more than 250,000 women to build successful micro, small and medium enterprises in over 100 countries. By blending insights from research, strong partnerships and pioneering technology we open doors for women entrepreneurs to skills, confidence, networks, finance and markets. We press for change to stop millions of women being held back from having the choice and opportunity to thrive.

Our gender transformative approach means women can  achieve their own economic objectives. They create a better future for themselves, their families, and their communities. They contribute to thriving, fair economies, and global economic justice.

To find out more about our work, you can read our latest annual report here, and read our 2023-2026 organisational strategy ‘Ready for Business’ here. 

How to apply 

To apply, please download the job pack and send us the following: 

· Covering letter addressing relevant experience for the role (one A4 page maximum). When writing your cover letter, please refer to the job description, focussing on the essential and desirable criteria.

· Current CV (two A4 pages maximum).

All applicants should have the legal right to work in the UK prior to applying.

Please send your application by 11:59 BST, Tuesday 14 May.

First round interviews will be held on 22 and 23 May.

The Foundation is an equal opportunity employer and actively encourages candidates of all backgrounds to apply for this position. Please let us know if you have any access requirements that you would like us to be aware of during this process. 

Due to the large number of applications we receive, please note that you will only be contacted should we wish to invite you to interview. 

Thank you for your interest in the Cherie Blair Foundation for Women. We look forward to receiving your application. 

Engagement Officer

Home based

Salary: £27,000 per annum

Four-year fixed term contract

35 hours per week

Reporting to an Engagement Team Manager you will recruit volunteers by promoting Re-engage’s services.

develop effective relationships with new and existing referrers such as social prescribers and community link workers.

identify and cultivate new, innovative referral pathways to connect with a broader demographic of seniors experiencing social isolation and loneliness.

support the wider Re-engage team in the delivery of our grant funded projects.

This role has a national UK remit and as and where the need arises.

Engagement Officer tasks and requirements:

• Growing and developing our network of referral partners, including social prescribers and link workers, ensuring that Re-engage's work is promoted to people aged 75+ who are experiencing social isolation and loneliness.
• Utilise Re-engage's CRM (OPUS) to inform evidence-based, data-driven decision-making to develop effective engagement plans.
• Working closely with the service delivery team ensuring that the right people are recruited and engaged into the right roles, in the right place, and at the right times.
• Collaborating with the communications team to support the widest possible publicity for the charity’s needs through media and social media opportunities, local press, radio, TV, and online forums.
• Liaising closely with the fundraising team delivering against recruitment targets linked to grants and supporting them with persuasive proposals and grant applications, using acquired national knowledge and collecting case studies.
• Identifying speaking and presenting opportunities ensuring that Re-engage's work is promoted to referrers.
• Joint accountability, with colleagues, for growing the engagement of older people and the recruitment of volunteers into Re-engage's portfolio of services.
• Carrying out any other reasonable tasks assigned to you by your line manager.
• We put the safeguarding of our older people, volunteers, and colleagues at the heart of everything we do and as such, this role will be subject to an enhanced criminal record check.

Knowledge, skills, and attributes

Essential

• Excellent people skills with a proven ability to network and collaborate with professionals, partners, older people, volunteers, and colleagues.
• Digital first approach with strong ability and enthusiasm about using technology to its full advantage to engage and recruit older people and volunteers and make data informed decisions.
• Experience of working with a wide range of stakeholders from the statutory, commercial, and voluntary sectors to deliver results.
• Excellent interpersonal, written, and verbal communication skills.
• Organised and methodical approach to work with strong administrative skills.
• Self-motivated, able to work remotely at pace to deadlines with minimal supervision and meet KPIs.
• A clear understanding of safeguarding systems and processes and of confidentiality and the implications of GDPR when working with volunteers and older people.

Desirable

• Experience working in a target-driven environment in community engagement or sales
• Understanding of the volunteer journey, including recruitment and engagement.
• Full driving license and own car preferred as this post may require national travel and the occasional overnight stay.

About us

We are positive about old age and committed to reducing loneliness so that older people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness or social isolation.

We are proud of our values - positive, innovative, transparent, evidence-based, and accountable - and of our ethos of bringing generations together. These guide our day-to-day work, alongside our commitment to harnessing technology.

Joining our team means making a tangible impact on the lives of older people while enjoying a supportive and inclusive work environment. Although we operate remotely, we encourage teamwork and wellbeing through many and varied interest groups and virtual networking and social activities. We also offer periodic opportunities for regional groups of staff to meet face to face to discuss and feedback on specific operations issues.

How we recruit

Diversity and inclusion are important to us. We want our team of staff to be representative of all sections of society, and for each employee to feel respected and able to give their best.

We use the recruitment platform hireful. The application process includes an inbuilt anonymisation feature which removes identifiable personal data from your CV. We also add competency questions to the process which asses your approach to real issues that you would face in this role. Each response is anonymised and reviewed separately by each hiring team member before the total scores are averaged to create a leaderboard of candidates. Using hireful allows us to reduce unconscious bias and subjectivity, and candidates experience a more skills-based recruitment process which helps us to hire the best talent for our roles.

The closing date is 5pm on Monday 13 May 2024, however, you should note that we reserve the right to close the vacancy early if we receive sufficient applications. Therefore, if you’re interested in this role and in working for Re-engage, we would encourage you to apply ASAP. Interviews will be held w/c 27 May via Teams.

Benefits: Annual leave: 26 days plus bank holidays Remote working Flexible working Health: Bupa cash plan Pension Enhanced family friendly policies

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