Community engagement and volunteer manager jobs

Role:  Direct Marketing Executive (acquisition)

Salary: £29,697 - £32,683 (England) £33,533 - £36,767 (including London weighting)

Closing date:04/06/2025

Hybrid/Working from home, with London based candidates expected to work in the London office 8 days a month

Note: The position is also available for an immediate start 

Our offer to you

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Hybrid, Flexible working
• Cycle to work scheme Electric Vehicle Scheme
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

About Us

This is a fantastic opportunity to join a team of over 1,416 employees and over 31,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future. 

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response & Nighttime Economy) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.

Job Summary

Supporting the Direct Marketing Manager, you’ll play a key role in delivering growth in voluntary income through our direct marketing acquisition programme utilising a range of campaigns and products, both online and offline. Products include one-off donations, regular giving (including value-exchange/ sponsorship products) and lottery. You’ll also be responsible for the development, implementation, day to day management, evaluation, and delivery of our acquisition portfolio. 

About You

• You will have experience of running effective national campaigns using a variety of fundraising channels
• Demonstrable, relevant experience including digital, email, social media, direct mail, and telemarketing
• Strong organisational skills with the ability to effectively manage conflicting priorities
• Knowledge of google analytics as well as an understanding of fundraising regulator guidance, gambling commission compliance and GDPR. 

About the Role

• Manage the delivery of acquisition campaigns from concept through to evaluation, using data and insight to drive creative and production, drawing up schedules, and managing the approval processes.
• Work alongside the Content team to research and develop acquisition products, journeys and communications, gathering information, case studies and photos for use in all direct marketing campaigns.
• Manage relationships with external agencies including media houses, designers and printers; to negotiate costs and monitor performance
• Working collaboratively with a number of internal teams to ensure effective use of supporter profiling for delivery across a range of annual acquisition campaigns. 

Please see the job description for more detail (this can be viewed on our website or once you click apply)

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below

We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.

St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

We are currently seeking an experienced Programms & Communications Manager to plan, execute, and manage various projects and events that align with BIMA's mission and objectives. This role requires a dynamic individual who is detail-oriented, capable of managing multiple priorities, and experienced in project coordination. The ideal candidate will be a strong communicator, problem-solver, and self-starter who thrives in a fast-paced environment.

Job Title: Programmes & Communications Manager
Salary: Up to £30,000 per annum, depending on experience
Duration: 12 months fixed term contract, with possibility of extension
Hours: 37.5 hours a week, occasional evening and weekend hours
Location: Remote, very occasional attendance at events

About BIMA

BIMA is a membership organisation who aims to bring together Muslim Healthcare Professionals to inspire, unite and serve the community. Our mission is to be the professional home that connects, benefits, and represents our members, enabling positive transformations in the communities we serve.

Job Summary:

We are seeking a highly organised and proactive Programms & Communications Manager to support our events, marketing, website management and membership functions. This role requires a dynamic individual who is detail-oriented, capable of managing multiple priorities, and experienced in project coordination. The ideal candidate will be a strong communicator, problem-solver, and self-starter who thrives in a fast-paced environment.

Responsibilities

• Project Management/ Event Management

  1. Managing and coordinating BIMA events, iftar, events, dinners, charity health promotions.

  2. Coordinate local network projects/ activities for Luton Muslim Health Alliance and London Muslim Health Network, ensuring deadlines and deliverables are met. 

  3. Track project progress, and provide status updates to Senior Management Team.

  4. Support logistical requirements of the events, this may include but not limited to printing, refreshments, liaising with venues, volunteers, stakeholders.

  5. Facilitate team meetings, document minutes, and follow up on action items.

  6. Evaluating and completing written reports on the projects and deliverables. 

• Marketing Management

  1. Assist in the execution of marketing campaigns, including email marketing, social media, and content creation.

  2. Content creation and curation, working with a marketing agency, ensuring consistency with branding and messaging.

  3. Collate marketing materials, ensuring consistency with branding and messaging.

  4. Maintain marketing databases and mailing lists.

  5. Management/ Engagement on Social Media Platforms. 

  6. Assist with promotional activity for BIMA events.

  7. Creating an evergreen campaign on membership growth.

  8. Marketing Administration

• Membership Onboarding

  1. Reviewing and processing membership sign ups via the website.

  2. Reviewing and processing members on BIMA’s whatsapp community.

  3. Maintain and deliver professional customer service for membership queries.

• Administration

  1. Supporting BIMA teams and colleagues in organising and delivering projects and events, this may include but not limited to email management, marketing and promotion, database management and logistical support.

  2. Support senior leadership in administration and management of the email inbox.

Person Specification

• A Bachelor's degree or equivalent experience in a relevant field, such as event management or project management

• Demonstrated expertise in marketing, event planning, and website management, with a track record of successful campaigns and initiatives.

• Exceptional writing skills with the ability to create compelling, persuasive, and well-structured content tailored to diverse audiences.

• Strong verbal and written communication skills, with proficiency in English at a professional level.

• Proven ability to manage multiple projects simultaneously, meeting deadlines and ensuring high-quality outcomes.

• Proficiency in Microsoft Office Suite and Google Workspace.

• Experience with website management platforms (e.g., WordPress) is highly desirable.

• Excellent organisational and time management skills, with a keen attention to detail and the ability to prioritise effectively.

• Ability to work both independently and collaboratively within a team environment, demonstrating adaptability and problem-solving skills.

• Highly self-motivated and proactive, with a strong drive to take initiative and achieve goals.

The Project Manager will play a vital role in furthering BIMA's mission to serve the Muslim healthcare community in the UK.

If you have a passion for organising impactful projects and events and have experience in project and event management, we encourage you to apply for this rewarding position.

Application Process

Applications will be subject to an agreed date to interview and reviewed on a rolling basis, with a final deadline to apply of 31st May 2025. This advert may close if we find the right candidate before then. You are therefore strongly encouraged to apply in advance of the application deadline.

About International Lawyers Project (ILP) 

ILP is a network of talented and passionate pro bono lawyers drawn from diverse countries and cultures across the globe. We mobilise teams of legal experts to support the policy and legal needs of marginalised communities, their governments, and their social movement organisations. Our partners are civil society organisations, governments, community groups and investigative journalists.

Founded in the UK in 2005, we are staffed by a small core staff team of lawyers and thematic experts dedicated to using the law to achieve economic and environmental justice through strategic pro bono legal support. Over the last 20 years, we have supported partners in more than 100 countries.

We are proud to have a diverse staff and volunteer team reflective of the communities we support, from Africa, Latin America, Asia and Europe, with extensive expertise in our focus areas as well as law and international development. We work primarily in the Global South, with active projects across Sub-Saharan Africa, Latin America, and Asia, as well as in Europe. As a charity, our ultimate aim is to help our clients create long-lasting change in some of the world’s most disadvantaged regions. 

Our vision is a just and sustainable world in which the law serves as a tool for those who need it most. 

Role and Responsibilities 

We are looking to recruit an experienced, innovative senior legal manager to manage our international Governance & Accountability Programme. The ideal candidate will be a qualified lawyer (or international development professional with equivalent experience in rule of law /governance / NGO use of legal strategies), with deep enthusiasm and in-depth knowledge of how our partners could use the law to achieve anti-corruption reform. A more detailed explanation of our organisational and programme strategy is set out in our 2024-2026 Strategy.

Working as part of a small but dynamic team, you will have the opportunity to learn at close hand what it means to work for an international NGO focusing on how the law can be used to fight corruption and achieve environmental and economic justice. You will develop projects with a range of partners, including international agencies, NGOs, CSOs, governments and government bodies. You will collaborate with a range of volunteer lawyers (law firms and barristers chambers) who are leading experts in their field. You will also nurture, build and maintain relationships with our funders. The role will involve outreach to new partners, programme management, drafting fundraising applications and donor reports, tracking impact, as well as evaluating and learning from projects.

Key Responsibilities: 

1. Implement the strategic vision for ILP’s Governance and Accountability (G&A) programme, in conjunction with the Senior Programmes Director, Senior Counsel, Legal Fellows, Executive Director, partners, staff and Board; 

2. Develop an expert understanding of the most effective policy tools and legal interventions to deliver the programme’s objectives, through engagement with volunteer lawyers, ILP partners, staff, Board and others; 

3. Build and maintain ILP’s G&A programme. This includes:

· Liaising with partners to identify legal/policy/campaign needs and offer potential legal and/or policy reform solutions, including through conducting analysis of their activities; 

· Creating an active pipeline of G&A projects and cases including environmental crime and corruption, through identifying and engaging in regular outreach with potential new partners; 

· Ensuring an even spread of G&A projects across the five strategic programme pillars;

· Identifying, building and maintaining strong relationships with existing and new highly experienced volunteer lawyers;

· Mapping and developing relationships with regional and international development entities and other technical assistance providers to identify potential partners, needs and focus countries; 

· Representing the programme in external fora and events; 

1. Ensure effective project delivery and evaluation of impact including: 

· Managing & coordinating project implementation through the full project cycle; 

· Delivering financial management for assignments including accurate budgeting, forecasting, accounting and reporting; 

· Supporting the development and maintenance of strong programme management and knowledge management systems and processes, including regular updating of ILP’s databases; 

1. Working closely with the Senior Counsel and Senior Programmes Director, lead fundraising activities to support both the G&A programme and organisational overheads, including exploring opportunities for potential funding with partners, liaising with and nurturing donors, designing funding applications and creating relevant budgets; 

2. Line management of G&A Legal Fellow;

3. Share in the necessary operational and administrative activities of the organisation and contribution to website and social media communications.

Candidate profile:

We are especially interested in candidates with the following skills and experience: 

· A qualified lawyer (or equivalent with significant relevant professional experience) with an  excellent understanding of how law is useful to achieving reform in our key strategic work areas: public procurement integrity, environmental crime and corruption, accountability for international corruption asset recovery, countering illicit asset flows and illicit asset recovery, and tackling the UK’s role as an international money laundering hub for enablers; 

· Understanding and enthusiasm for the concept and practice of pro bono legal assistance;

· Demonstrable project management skills and experience in an NGO (5+ years);

· Demonstrable experience in donor management, including drafting fundraising applications and budgets, nurturing new and managing existing relationships, meeting donor reporting requirements, drafting donor impact reports and raising funds for future projects and activities;

· Relevant experience and knowledge (either from previous work experience or study) relating to economic justice and/or environmental law and policy in an international development context;

· Ability to work on a wide range of tasks simultaneously, and at speed, including developing and managing relationships with a range of stakeholders (donors, NGOs, civil society organisations and government representatives), on an international basis;

· Demonstrable understanding (either from previous work experience or study) of key issues in sustainable international development, including the UN Sustainable Development Goals; 

· Excellent research skills; strong administration and coordination experience in an NGO setting;

· Strong interpersonal and team working skills; 

· Comfortable working independently and proactively and as part of a small team with a busy caseload;

· Very high level of fluency in spoken and written English;

· Working knowledge of another language such as Spanish (desirable).

Key details about the position

· Travel: candidates must be willing and able to travel internationally 2-5 times per year, including fulfilling vaccination and other requirements.

· Our genuine support for equity, diversity and inclusion is illustrated by our current team.

· Visa sponsorship: we are open to sponsoring a UK visa application for an extraordinary candidate. 

Group and Communities Officer

We are looking for someone to join the team who is as passionate about the power of peer support and community based connections.

Position: Group and Communities Officer (known as Group Network & Communities Officer)

Location: Home-based, UK, Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work related meetings).

Salary: £29,200 per annum (inner London weighting £3,950 per annum or outer London weighting £2,275 per annum may be applied in accordance to where you live)

Hours: 35 hours per week

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 26 May 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: 2 June 2025

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

You will drive the continuous improvement and impact of the UK-wide Stroke Group Network and community-based offers by cultivating strong relationships with volunteers and groups, working alongside groups and communities, and translating insights into targeted improvements that strengthen support for stroke survivors nationwide.

Group Network & Communities team lead the approach to supporting people affected by stroke to engage with a range of support within communities they identify with and support and empower a vast network of volunteers, a dynamic and inclusive community of over 400 stroke support groups nationwide.

Key responsibilities will include:

• Ensure community-based offers provide the best possible customer experience with a strong focus on accessibility and inclusion, aligned to Solving Inequity in Stroke approach.
• Drive forward a culture of coaching, shared learning, peer support and collaboration as a way of working.
• Work across teams and Directorates to ensure a joined-up approach to community engagement and development, including the delivery of cross-directorate spaces that facilitate shared learning, leading relationships with key internal and external partners and stakeholders.

About You

You will have a proven record of:

• Experience of working with volunteers, including the ability to coordinate, organise and deliver volunteer engagement events at scale or digitally
• Ability to take time to understand the context of our communities and groups, being approachable, and supporting thinking - always having people affected by stroke at the centre.
• Strong administration skills, with ability to develop and deliver effective processes.
• Ability to identify problems or opportunities where we can have more impact or add value for people affected by stroke, working with others to experiment and learn.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, specifically highlighting how you feel you may apply a coaching approach when working with our groups and communities. And demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Volunteer Coordinator, Volunteer Engagement, Volunteer Management, Community Volunteer Coordinator, Community Volunteer Engagement, Community Volunteer Management, Community Partnerships, Community Outreach, Community Engagement. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:

· Can this be stopped?

· How will I live my life?

Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population.

We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people.

We are Fight for Sight: we won’t stop until we: Save Sight. Change Lives.

We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. We’ve secured well-respected and highly engaged ambassadors, such as Sir John Major and Frances Segelman.

We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. You’ll be part of something impactful, we’d love to hear from you.                                                                           

As Assistant Donation Hub Manager, your primary purpose is to support the efficient and effective operation of our Donations Hub, ensuring that all incoming stock is sorted, processed, and distributed in line with the needs of our retail and ecommerce operations.

You will work closely with the Operations Manager to manage a complex and varied stock flow coming from multiple sources - including in-store donations, house clearances, home collections, corporate and community events, and direct drop-offs from the public. A key part of your role will be to ensure these donations are processed efficiently, assessed for maximum value, and appropriately segmented to drive income across our 14 shops and online platforms.

This is a highly practical and physical role that requires strong organisational skills and a deep understanding of operational logistics. You’ll be responsible for ensuring timely fulfilment of shop orders, maintaining high standards of stock quality by both sorting incoming donations from shops, allocating corporate donations and supporting the movement and dispatch of goods in a way that maximises efficiency and minimises waste.

You’ll lead day-to-day activities in the hub, supervising volunteers and working collaboratively with drivers to deliver an excellent internal service to shop teams. You will also act as a key support for community-facing donation activity - helping to deliver excellent service during home collections, managing local donor interactions at the warehouse, and assisting with the logistics of house clearances.

Flexibility will be vital, as the role will operate across a seven-day rota and may require you to deputise for the Operations Manager or drivers when needed. Experience in a charity retail setting, excellent customer service and relationship-building skills, and a general understanding of charity retail would be a distinct advantage. A full UK driving licence is also highly desirable.

This role offers the opportunity to play a key part in the growth and success of our retail network and the wider mission of Fight for Sight: to Save Sight. Change Lives.

Responsible to

Operations Manager

Direct reports

None

Working hours and contract

35 hours per week, working across a flexible seven-day rota

Salary

£25,207 per annum (London Living Wage)

Location

Attending to all the shops around London, from Hampton Hill in the West to Crouch End in the north. Our Donations Hub is currently located within West Norwood, with a second small warehouse attached to our West Norwood Shop.

How to Apply 

Please submit your CV and an up to two page supporting statement which evidences the specification with subject header - Assistant Donation Hub Manage

Role Responsibilities

· Support the day-to-day running of the donation hub, ensuring a smooth, accurate and timely flow of donations through the hub

· Oversee and participate in the physical sorting, quality checking, and categorising of stock in line with stock standards and retail priorities

· Prepare and fulfil stock requests from shops and ecommerce channels, ensuring timely and accurate dispatch

· Maintain clear, efficient systems for inventory tracking and stock distribution

· Deputise for the Operations Manager as required, supporting wider operational priorities

· Ensure all machinery and warehouse equipment is fit for purpose, reporting faults and maintaining safety standards

· Coordinate with drivers and retail staff to organise timely deliveries, collections, and transfers between locations

· Step in to cover driving duties as required (subject to driving licence)

· Load vans safely and efficiently, ensuring optimal routing for stock movement

· Maintain roadworthiness and cleanliness of retail vehicles, completing regular checks and liaising on repairs or servicing

· Support waste management processes to reduce landfill and maximise recycling or resale potential

· Supervise, train, and support volunteers in daily warehouse activities, including sorting and logistics

· Create a positive, inclusive environment where volunteers are valued, recognised, and supported

· Define clear volunteer tasks and responsibilities in line with operational needs

· Assist in volunteer recruitment and onboarding in partnership with the Volunteer Engagement Manager

· Deliver excellent internal service to retail shops and ecommerce, responding to stock needs and changes with flexibility

· Provide a professional and friendly experience for public donors during drop-offs, collections, or house clearances

· Support and represent Fight for Sight during home collections and local engagement initiatives

· Promote and encourage donations through strong community-facing presence and service

· Ensure the Donations Hub operates in line with all health and safety standards, including proper manual handling, use of equipment and fire safety

· Carry out regular H&S checks, reporting hazards and ensuring safe working practices

· Adhere to data protection, safeguarding, and secure stock handling procedures

· Ensure all practices within the hub are in line with Fight for Sight’s Safe, Legal & Secure requirements

· Contribute to data tracking on stock volumes, processing times, and donation sources to help drive improvement

· Contribute to achieving KPIs related to stock value, waste reduction, ecommerce contribution, and volunteer hours

· Work with the Operations Manager to identify opportunities to improve donation hub processes, stock handling efficiency, and volunteer engagement

· Provide feedback and insights to the Operations Manager to support continuous improvement

Other

· Keep up to date with developments in the sector and key new initiatives in our field. 

· To work at all times in compliance with the Fundraising Regulator’s Code of Practice and data protection legislation.

Person specification

Desirable skills, knowledge & experience

· Previous experience in a warehouse, stockroom, logistics or charity retail environment

· Demonstrated experience in leading or supervising volunteers or small teams

· Excellent organisational and time management skills

· Ability to prioritise workload in a busy environment with changing demands

· Comfortable with physical work including lifting, sorting and operating equipment

· Strong IT skills (Microsoft Excel, Word, ability to learn existing systems)

· Managing multiple workstreams and deadlines.

Qualifications

· Full UK manual driving licence

· GCSE C or equivalent in Mathematics and English

Personal qualities  

· An understanding of and commitment to the sight loss community

· Strong verbal and written communication skills

· Flexible, motivated, and able to manage a varied workload with a practical, can-do attitude

· Personable, with excellent listening skills

· Calm under pressure and solution-oriented

· Commitment to excellent customer service and volunteer experience

· Excellent accuracy and attention to detail

· Highly organised with ability to plan effectively and allocate resources appropriately. 

Flexibility

The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.

Employee benefits

We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:

· A great team and a supportive culture

· Employer pension contributions matching up to 10%, and death in service cover

· Generous parental leave

· Apprenticeships scheme, study leave and financial support for training & development

· Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program

· An active Social Committee and staff events

Application & Interview process

See above for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials. Applications drafted with the assistance of AI will be automatically rejected.

Successfully shortlisted applicants will be invited to interview TBC

The interview process is planned as follows: TBC

· 1st Interview: TBC

· 2nd Interview and an informal meeting with trustees and colleagues: TBC

Accessibility

We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence.

Equal opportunities, diversity & inclusion 

Don’t meet every single requirement? At Fight for Sight and Vision Foundation we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.

We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.

Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.  

• Salary: £30,753 FTE
• Hours: 35
• Contract type: Permanent
• Location: Homebased within West Midlands & North Wales area (see below postcodes)
• Closing date: Sunday 25th May 2025
• Phone interviews: w/c Tuesday 27th May 2025
• Panel interviews: Monday 2nd, Thursday 4th, Friday 5th June 2025

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.

We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.

About the role

We’re looking for a Fundraising Engagement Manager with great personality and team ethic to join our Regional Fundraising team.

This is a role of variety, opportunity and innovation, and we are looking for someone who embraces change and constantly strives to achieve more.

You will maximise income for Young Live vs Cancer by coaching our supporters to reach their goals, whilst seeking out new fundraising opportunities for your geographical area. This role sits within the ‘Regional Engagement’ team and we need someone with natural customer service skills who wants to deliver a legendary experience to all of their supporters. Your team of supporters will range from volunteers and individuals, to groups and local corporates.

The West Midlands and North Wales regions are areas filled with some of our most committed supporters, but there is still so much opportunity to grow corporate support across the counties. Our Social Workers support families from Birmingham hospitals and out in the community in North Wales, so building relationships with these teams are a must.

Candidates should live within West Midlands and North Wales regions, in one of the following Postcodes: Worcestershire: WR postcodes, Birmingham area: B, DY1-11, DY13, Warwickshire: CV postcodes, Staffordshire: DE13-14, ST, WS, WV Shropshire: DY12, DY14, SY1-4, SY6-9, SY11-13, TF, WV15-16, Walsall: WS1-2, WS8-10, North Wales: SY10, LL and CH4-8

Candidates who live outside of these areas should highlight an intention to relocate to the area in their covering letter for their application to be considered. If you don’t live in one of these postcodes and don’t have plans to relocate, your application will not be taken forward. 

This role is subject to a criminal record check. In the event of a successful application a basic criminal record check will be completed. 

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.

• To plan, monitor and report on your budgeted income with a constant eye on contingency planning to ensure annual targets are achieved;
• To steward our most committed supporters and deliver legendary supporter experience;
• To be a key, valued member of your regional team and UK wide team;
• To identify, cultivate and secure partnerships and donations within your area;
• To work with your local service team/s to build and maintain strong and effective working relationships;
• To be the first point of contact for service user families, to offer opportunities to them and their networks to engage with the wider charity as they would like I.e. fundraising, volunteering, sharing their story

What do I need? 

• A proven track record of delivering amazing customer experiences
• Experience of relationship management in either a charity or corporate setting
• Ability to work within a financial target-based setting, and experience of reaching/exceeding set targets
• Demonstrable experience of winning new business
• Experience of managing own workload
• Proven ability to manage/complete projects
• Able to ‘make the ask’ for support and to influence/negotiate
• Have a full UK driving licence and access to a car (including business insurance)
• Have a sufficient Broadband connection

Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.

The key skills we’re looking for in this role are:

• Natural storyteller
• Strong prioritisation skills
• Great communicator
• Great at spotting opportunities
• Influencing/Negotiating
• Compassion
• Integrity
• Team Player

What will I gain?

For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

To find out more about our benefits package, have a look on our website via the apply button.

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

Want to play your part in transforming society?

You’re in the right place.

The Spear Assistant Coach will work as part of the River Church staff team, alongside the Centre Manager to deliver the Spear Programme, equipping and empowering 16-24 year olds to overcome barriers to employment and turn their lives around by moving into sustainable work or further education.

The important stuff 

Salary: up tp £25,000 pro-rata

Hours: Part-Time, 3 days; 9.30am – 5.30pm with occasional evening working required (for events such as termly Spear Celebration evenings)

Location: River Church Ipswich – we are an office-based organisation

Closing date: We are interviewing on a rolling basis and might close the application early if we find the right candidate

Application pack: Download our application pack for more information

We welcome applications from those who are already part of a local church.

Key Responsibilities 

Spear Programme

• Lead group sessions of up to 10 young people, using coaching skills to transform their mindsets, and to maximise their potential in stepping into the world of work.
• Prepare and deliver coaching sessions on a weekly basis and find creative ways of developing ongoing relationships with Spear trainees. This includes running application workshops with past trainees as well as maintaining records and reporting on statistics. 

Relationship Management

• Build and manage relationships with a variety of stakeholders, including referrers, local businesses, and other organisations.
• You will support with job fairs, mock interview days and welcoming external visitors to the centre.

Church Community

• The Assistant Coach is directly employed by River Church, though it is not a requirement of the role for the successful candidate to join River Church as their worshipping community if they are already part of another local church
• Help to raise the profile of the Spear programme within River Church and build a network of supporters and volunteers from the congregation.

This role will suit you if you are:

• An active Christian, able to personally represent the values and beliefs of Resurgo and River Church, Ipswich.
• Passion for social justice and for working as part of the church to transform communities, especially supporting young people in employment or education.
• Confident communication and interpersonal skills, both over telephone and face to face; particularly a confidence in group facilitation.
• A commitment to grow and learn as a Christian leader, and a desire to learn and understand coaching techniques.
• An ambitious and self-motivated individual with the ability to prioritise workload, exercise initiative and work well under pressure.
• High emotional intelligence, a sense of humour and fun!

A couple of things to note:

• This role requires occasional evening work, for our termly Spear Celebrations (where we celebrate our trainees as they complete the initial six weeks of the programme).
• In the event of a job offer, a DBS check will be requested.

The Casework and Research Manager will lead Humanists International's efforts in supporting Humanists at Risk through strategic engagement, research, and the management of key publications, particularly the Freedom of Thought Report. This role involves coordinating all Humanists at Risk support in accordance with the organization's new two-tiered strategy (https://humanists.international/blog/a-necessary-evolution-in-our-support-for-humanists-at-risk/), direct liaison with stakeholders, contributing to organizational strategy, and line management responsibilities.

Key Responsibilities:

• Coordinate and oversee the delivery of General Support to Humanists International's Members and Associates worldwide, including the provision of advice, guidance, and signposting to relevant resources.

• Coordinate the provision of direct, individualized casework support to leaders and officers of Humanists International's Member and Associate organizations who are facing significant risk due to their humanist activities or identity. This includes assessing needs, developing support plans, and ensuring timely and effective intervention.

• Develop and implement training programs for members and associates to enhance their capacity to support humanists at risk within their communities.

• Foster and strengthen partnerships with other human rights organizations to maximize the collective impact of our support efforts.

• Contribute to the development and maintenance of a comprehensive online resource library providing information on safety, security, advocacy, and support for humanists globally.

• Liaise and collaborate with staff in other humanist organizations to ensure coordinated and effective support for individuals at risk, aligning efforts with the new strategic framework.

• Develop and deliver fortnightly briefings to internal staff on relevant casework and risk-related matters, including updates on the implementation of the new support tiers.

• Prepare and present regular reports, statistical analyses, and updates on Humanists at Risk, and the effectiveness of the new support strategy, to the CEO and Board of Directors.

• Represent Humanists International at key stakeholder meetings, including platforms such as the EU Temporary Relocation Platform, building and maintaining effective relationships while articulating our revised approach to support.

• Lead the collection of compelling testimony and documentation for the Humanists at Risk campaign and the Freedom of Thought Report.

• Manage, edit, and oversee the entire production cycle of the Freedom of Thought Report, ensuring its accuracy, quality, and timely publication.

• Provide overall project management and strategic direction for the Freedom of Thought Report, including budget oversight and timeline management.

• Work collaboratively with the Fundraising and Communications Officer to ensure the research and findings effectively inform fundraising and public awareness initiatives.

• Directly line-manage and mentor the Freedom of Thought Report Researcher, providing guidance and support to ensure high-quality research output.

• Act as a representative for their area of work on the Management Team, actively contributing to strategic planning, policy development, best practice implementation, budgeting processes, and organizational decision-making, particularly in relation to the Humanists at Risk program.

• Manage and monitor relevant project budgets, ensuring responsible and effective resource allocation for both general support initiatives and any limited individual casework.

• Provide direct line management to staff, consultants, paid interns, and volunteers as required, fostering a productive and supportive working environment.

• Attend relevant conferences, seminars, and other events to raise awareness of the challenges faced by Humanists at Risk and promote Humanists International's work, clearly articulating our new strategic approach to support.

Person Specification:

Essential:

• Education: A Master's degree in International Law, International Relations, Human Rights, or a closely related field; OR a Bachelor's degree in a relevant field with a minimum of 3 years of demonstrable experience in a related role.

• Strategic Understanding: A clear understanding of strategic planning and the ability to implement organizational strategies within their area of work.

• Legal Expertise: Excellent understanding of international human rights law, and refugee and asylum law and frameworks.

• Communication Skills: Exceptional written communication skills and an excellent command of English (native or near-native proficiency).

• Language Skills: Fluency in other languages, particularly French, Spanish, or Arabic, is a significant asset.

• Casework Coordination/Management Experience: Proven experience in coordinating or managing casework or support programs, ideally within a human rights, equality, or asylum-related context.

• NGO Knowledge: A strong understanding of the landscape of international non-governmental organizations, their roles, and their operational scope.

• Analytical and Synthesis Skills: Demonstrated ability to synthesize complex information from various sources and communicate it clearly and effectively to both specialist and non-specialist audiences.

• Analytical Skills: Excellent analytical and problem-solving skills.

• Research and Drafting Skills: Strong research, analytical, and drafting skills with a proven ability to produce high-quality written materials.

Desired:

• Humanist Knowledge: Experience with or a strong understanding of humanism and the role and objectives of humanist organizations.

• Alignment with Values: Excellent understanding of, and demonstrable sympathy with, the philosophy, values, and policies of Humanists International.

• Organizational Skills: Highly organized, efficient, and able to work independently, managing multiple priorities effectively.

• Communication Style: A clear, persuasive, and confident communicator with strong interpersonal skills.

About UP

Unlocking Potential deliver high performing therapeutic programmes and education provision for children and young people with SEMH needs. We work in collaboration with families, communities, and other partners to ensure that children and young people access the interventions they need to thrive.

Mission

We work collaboratively with communities to enable children and young people with social, emotional, and mental health needs to unlock their full potential

Values

Trust

We build trust by being honest, transparent, and accountable in the way we work with children and young people, staff, and partners and by providing services and programmes whose outcomes are measurable and evidenced based.

Collaborative

Relationships are at the heart of our work. We prioritise communication and collaboration with partners, families, and communities, believing that by working together we create more effective and holistic outcomes for children and young people.

Empowering

We co-create opportunities for our children, young people, parents/carers and staff to actively participate in decision-making that influences change. We promote the voices of children and young people in our organisation and the wider community.

Nurturing

We provide a nurturing approach based on safety and space for creativity, exploration, and growth. We support and care for our children, young people, and staff to realise their potential.

Impact

We are committed to measuring our impact through a data driven method to develop our programmes and make a greater difference to the lives of children, young people, and their parents and carers.

Overview

We will be launching our new programme from September 2025, initially as a pilot working with families across Wandsworth, with aims to be able to expand and continue beyond this.

We are seeking an experienced and passionate Family Support Manager to play a pivotal role in establishing our new Family Support programme. Your initial focus will be leading on the development of the service, implementing policies and procedures, building referral pathways, and recruiting a team of skilled Family Support Workers.

Once the service is established, you will manage a high-quality programme providing support and guidance to families facing complex challenges. Your role will involve overseeing a team of Family Support Workers, case management, fostering effective collaboration with internal and external multidisciplinary teams, and leading the service under a shared vision to ensure the well-being of children and their families.

Using a restorative approach, you will develop strong relationships to support families and empower them to take an active role in their own support plans and interventions, helping them build resilience and make informed decisions. A commitment to safeguarding excellence will be at the heart of everything you do.

This role would be an exciting opportunity for a qualified Social Worker or an experienced professional with a background in setting up and developing family support services. It offers a genuine opportunity to shape a new service and build an impactful team to make a real difference in the lives of children, young people, and their families.

Location: Any UK Trust office. Hybrid working 2-3 days in the office. Travel to London when required.

Interviews: 20th and 21st May over MS Teams

For more information, or to apply, please click 'apply now' to be directed to our website.

Join The King’s Trust as our new Principal Giving Manager and play a pivotal role in our 50th Anniversary Campaign and our ambition to raise £150 million, shaping the future of youth empowerment. With an annual target of £500k+, you’ll secure transformational gifts from high-value donors, pitch milestone projects such as our endowment, and lead proposals that bring powerful change to life. 

You’ll be part of a dynamic and passionate Philanthropy team that thrives on collaboration, big ideas, and meaningful relationships. This is more than fundraising - it’s about connecting visionary supporters with opportunities that truly make a difference. If you’re strategic, persuasive, and driven by purpose, with a track record of securing transformational gifts, this is your chance to leave a legacy for generations to come. 

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Principal Giving Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Principal Giving Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). 

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 3491 

Join Us in Shaping Better Places

The Urban Design Group (UDG) is a small, dynamic charity and professional membership organisation dedicated to promoting excellence in urban design. With a vibrant network of nearly 1,500 members—ranging from professionals and educators to advocates and enthusiasts—we work to ensure towns and cities are designed for the people who live, work and thrive in them.

As we enter an exciting new phase with a 5-year strategy in development, we are looking for a Fundraising and Communications Manager to drive our income generation and communications efforts. This is a fantastic opportunity to help shape the future of a respected organisation at the heart of urban design in the UK.

About the Role

Fundraising & Membership Development

● Develop and implement strategies to grow our membership and diversify income.

● Secure new revenue through sponsorships, grants, and fundraising campaigns.

● Build strong relationships with stakeholders and funders.
 

Communications

● Raise UDG’s profile across the built environment sector, government, media and public.

● Manage all communication channels: email newsletters, social media, website.

● Lead media engagement and develop high-quality content and messaging.
 

Events

● Support the delivery of our flagship events, including the National Urban Design Conference and Urban Design Awards.

● Lead on planning, promotion, and delivery of both in-person and online events.
 

What We’re Looking For

Essential Experience

● Minimum 3 years in fundraising, marketing, or communications in a relevant sector.

● Track record of developing and delivering successful income-generation and engagement strategies.

● Strong communications experience across digital platforms and media engagement.
 

Essential Skills

● Excellent verbal and written communication, networking, and presentation skills.

● Website and CMS management; confident with tools like Mailchimp, Eventbrite, and Zoom.

● Strong organisational skills and the ability to manage multiple projects.
 

Personal Attributes

● Friendly, enthusiastic, and collaborative.

● A proactive self-starter with a solution-focused mindset.

● Passionate about making a difference through your work.
 

Desirable

● Experience delivering high-profile events.

● Knowledge of, or interest in, urban design, the built environment or sustainability.

● Experience working in a small or charitable organisation.

What We Offer

● Flexible Hybrid Working: One day in the office, the rest remote. Some UK travel and occasional evening/weekend work.

● Generous Holiday: 28 days pro-rata + bank holidays + Christmas closure.

● Supportive Team: Work with a close-knit, creative, and purpose-driven team

● Competitive Salary: £40,000 pro-rata.

Brain tumours kill more children and adults under the age of 40 than any other cancer, yet historically just 1% of the national spend on cancer research has been allocated to this devastating disease. Brain Tumour Research is determined to change this. 

Their vision is to find a cure for all types of brain tumours. To achieve their mission, they are looking for a Community Fundraiser who will proactively engage with supporters, community groups and volunteers across the West Midlands to join their team of 12 Community Fundraisers across the UK.

The Community Fundraiser (West Midlands) is responsible for providing support and guidance to fundraisers within their communities to achieve their ambitions and ultimately raise vital funds for Brain Tumour Research. This is achieved through a wide variety of activities such as helping supporters to make the most of their own fundraising, engaging participants with externally organised events such as the Great Birmingham Run, and encouraging communities to get involved in events organised by Brain Tumour Research such as Wear a Hat Day and Walk for Hope. The Community Fundraiser will be the face of Brain Tumour Research in the area, providing excellent stewardship to existing supporters, and building great relationships with new supporters.

This post has been vacant since Autumn, and as such needs a fundraiser with confidence and capability in fundraising to join the team, provide donor love to the loyal supporters in the area, and approach developing the areas potential with energy and enthusiasm. If you have fundraising experience and are keen to join a charity with ambition and an amazing supporter base, then this could be the role for you.

Please note the successful candidate will need to live within the region (Warwickshire, Staffordshire, Herefordshire, Worcestershire, Shropshire and Gloucestershire), have access to a car and be willing to travel around their region. If you are not currently based in this area, please clarify if you have plans to relocate.  

Application notes 

Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.

To progress your application, please follow instructions in the pack to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call. 

As this role has been vacant for some time, we are running rolling interview to see suitable candidates as they apply. Interviews will be kept to one stage, and organised to suit the candidate, where possible. Don’t delay – apply today! 

Through the appointment of a Strategic Programme Director (SPD), we have been given an opportunity to bring a step change in our mission and ministry across the Diocese of Coventry.  With a history of innovative missional practice and a dedicated team of lay and ordained leaders across our diverse geographical area (Warwickshire, Coventry and part of Solihull), we are looking to appoint a strategic thinker who is solutions focused with experience in bringing impactful change. The SPD will join us at an exciting time in the strategic development of the Diocese of Coventry as our new diocesan bishop takes up her responsibilities with a vision to see all churches flourish. A highly consultative approach will be needed as we look ahead to the beginning of this new season.

The Strategic Programme Director will be responsible for contributing to and supporting the Bishop’s Senior Staff Team and key lay and ordained leaders in the delivery of the diocesan strategy. The role will ensure that the programmes, projects and workstreams within the plan are delivered on time, within scope and budget. The Programme Director will provide oversight of the strategic plan from inception of ideas through implementation to delivery of projects.  Working collaboratively across the Diocese, the role will also ensure that key outcomes are well-defined, appropriately prioritised, delivered to plan and within budget. The role will include shaping and scoping the request for partnership/external funding.

Programme Development & Planning

• In the first year: To prioritise the clear articulation of a diocesan wide vision and direction of travel through working closely with the Bishop and the Bishop’s Senior Staff Team building on the work achieved in recent years.
• Work with key stakeholders to develop strategic initiatives aligned with the diocesan vision and strategy
• Ensure strategic proposals have clarity and viability
• Ensure effective communication with clarity, consistency and transparency
• Work with senior leaders to prioritise outline proposals
• Work with senior leaders to develop change proposals including detailed outcomes and the process by which those outcomes will be achieved
• Regularly assess the viability of development proposals
• Work with partnership funding bodies, including the C of E Vision and Strategy Team, to submit funding proposals and assure the quality of applications for any partnership funding
• Represent the Diocese in discussions with partnership funders
• Work with senior leaders to make the best use of central resources to support change

Programme Management

• Facilitate the launch of partnership-funded strategic projects, ensuring they are appropriately planned, resourced, measured and managed.
• Establish appropriate programme governance, including risk management, change management, regular reporting, and budget management
• Work with the communications team to ensure consistent and effective messaging
• Establish review and support processes to ensure projects are delivered successfully
• Ensure intervention processes are developed to pause, or if necessary, terminate projects that have demonstrated they will not deliver
• Capture and publish lessons learned, and support research studies
• Build consistent protocols for all significant strategic development initiatives
• Track progress against a detailed project plan, deliverables, outcomes and measures
• Manage changes in project scope, schedule and costs, escalating to BSIG as required
• Provide support for operational aspects of projects in liaison with diocesan colleagues
• Ensure project leads/managers regularly complete a quality project highlight report
• Address project issues and risks, escalating to BSST accordingly
• Report project status to BSST on a regular basis
• Oversee production of all necessary annual reports for the Strategic Investment Board

Role Purpose

This is an exceptional opportunity to join the Royal Hospital Chelsea as Assistant Director of Audience Engagement on a fixed term contract to cover maternity leave.  A core focus of the role is to develop the Royal Hospital Chelsea into a national heritage destination while ensuring our community of veterans remains at the heart of everything we do.

During this fixed term contract, you will be responsible for delivering our public engagement strategy, and drive visits to, and engagement with, the Royal Hospital Chelsea’s heritage, supporting sustained and manageable footfall and increased income through public programmes, secondary spend and commercial visitor opportunities.  

You will oversee the successful delivery and operation of the new Visitor Centre within the recently restored Soane Stable Yard, ensuring the visitor experience both onsite and digital is inspiring, inclusive, and impactful. You will also lead our contribution to the Chelsea Heritage Quarter, including co-delivering the annual Chelsea History Festival, working alongside key partners: the National Army Museum and Chelsea Physic Garden.

This role carries senior leadership responsibility, including line management of a talented team covering public programmes, community engagement, visitor experience, and retail. You are also responsible for managing RHC’s relationship with a café concession. You will work closely with colleagues across the Royal Hospital Chelsea and externally to grow our public reach and income potential, positioning the Royal Hospital Chelsea prominently within London’s cultural landscape and the wider heritage sector.

About You

We are looking for an inspiring, strategic leader with a proven track record in the heritage, museums, or visitor attraction sector. You will bring significant experience in audience engagement or similar roles, including at least five in a senior leadership or management capacity. You will be adept at developing and delivering public-facing programmes, and leading a high-performing, multidisciplinary team.

The successful candidate will be a creative thinker with excellent communication skills, a strong grasp of commercial opportunities, and the ability to develop inclusive strategies that attract core, target, and hard-to-reach audiences.

About Us.

The Royal Hospital Chelsea, home of the iconic Chelsea Pensioners since 1692 provides both sheltered accommodation and full nursing care for up to 300 retired British Army veterans.

The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship.  Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.

The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.

Our selection process.

Should your application be successful you will be invited to a formal interview, where you will be asked questions relating to your experiences and key requirements of the role. If you are successful after the interviews, we will:

• Ask for references from those you have listed on your application form
• Check your right to live and work in the UK
• Check any declarations you have made on your application form
• Ask you to complete a medical form
• Carry out an Enhanced DBS application.