Community engagement executive jobs in Cardiff, wales
Purpose of the Role:
The purpose of the role is to develop and foster long-term, multi-faceted relationships with people giving in memory, and deliver compassionate, personalised stewardship, so all supporters feel cared about and their gift is highly valued.
Key Responsibilities:
- Use Salesforce (or similar CRM) to maintain and keep up to date all information and projects related to In Memory Giving and drawing on data insights, monitor performance, identify trends, opportunities for developments and support improvements to the care and long-term relationship with supporters.
- Use the Much Loved (or similar platform) to develop tributes and opportunities for further in memory dedications, event participation and increase financial donations.
- Establish a communication process with funeral directors and keeping these records up to date on Salesforce.
- Much Loved to promote income generation keeping them as donors, repeating donations and taking part in events and dedications
- Ensure that all communications, across all mediums, reflect the values of the Fishermen’s Mission and our Christian ethos.
- Working closely with the Digital Engagement Officer and the Digital Fundraising Officer to develop and promote In Memory Giving and storytelling via digital platforms
- Work with the wider organisation including frontline staff to raise the profile of In Memory Giving (internally and externally) and providing information using both written and printed word to assist with conversations with clients and supporters.
- Provide reports and information as and when required by line manager.
- Meet all targets and objectives as agreed with the line manager on an annual basis.
- Undertake training and networking opportunities, when and if required, to keep up to date with the wider charity sector.
- Work as part of the Business Development Team at all times, taking part in team events and projects and supporting other team members if required.
Person Specification
Essential
- Highly skilled in all forms of communication
- Experience of dealing with people either face to face, over the phone or via written communications
- Use of a CRM (or a database) to record all interactions
- Expertise in using digital platforms
- Team working at the highest level, sharing information, ideas and working on projects with colleagues
- To be able to work within the Christian Ethos of the organisation
Desirable
- Experience of working in a charity setting or in a stewardship role
- Working with Salesforce as a CRM
- Experience of dealing with people who are recently bereaved or in an emotional situation
Our commitment to our values is unwavering. Diverse and inclusive teams help us to serve our communities better. We want to grow a team that includes people with a variety of backgrounds, skills and views. Whatever makes you unique is welcome. We are on a journey and we would like you to join us.
Interview questions will be provided ahead of the interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Fundraising Managers’ key objective is to identify and develop opportunities, create inspiring funding proposals, and provide excellent stewardship to ensure all funders and partners feel valued, engaged, and motivated to continue their support.
You’ll also maintain a healthy and active pipeline of our new prospects, supporting the long-term sustainability of our work.
This is a rewarding, hands-on role for someone who loves relationship building, is confident working with funders and corporate partners, and is excited to be part of a charity making a real difference to trans youth across the UK.
Supporting trans, non-binary and gender-diverse children, young people and their families since 1995
The client requests no contact from agencies or media sales.
Inclusive & Blind Recruitment Statement:
In line with Caudwell Youth’s recruitment policy, we operate a blind recruitment process to help ensure a fair and unbiased selection. At the initial application stage, we ask all candidates to submit only a CV and a covering letter (maximum 1 side of A4)
Please use your covering letter to explain why you are interested in this position and to explain how your experience, skills, or achievements enable you to meet the person specification and support your application.
Your anonymised cover letter to this question will be the only information shared with the interview panel for the blind shortlisting process, so we encourage you to make it clear and impactful.
Should you be shortlisted for an interview, you will then be invited to fill in our full application form.
We value equity, diversity, equity, inclusion, and belonging, and welcome applications from people of all backgrounds, experiences, and identities.
ABOUT US
Not all young people have the same opportunities in life. Caudwell Youth exists to level the playing field for young people at risk. We support young people up to 25 years, who face real challenges in their lives. They may experience mental health challenges, be leaving care or be at risk of exploitation or offending.
We provide person centred support through volunteer-led mentoring for up to 18-months, alongside a targeted intervention programme called Shaping Futures for high-risk young people. Founded by the philanthropist John Caudwell in 2022, we now support young people across Milton Keynes, Hertfordshire, Slough, Buckinghamshire, and Luton.
Over our first 3 years as a charity, our work has consistently achieved exceptional outcomes for at-risk young people. 95% reduced offending behaviour, 64% reduced their exploitation risk, 83% reported improvements in their mental health and 45% had moved into education, employment or training. When a young person makes progress, families and communities benefit too. In fact, economic analysis shows that for every £1 invested in our programme, we save the public purse £6.05.
Unfortunately, demand for our service far outstrips supply, meaning we have often had to close our waiting lists. Whilst the risks and challenges young people face continue to grow. We currently support around 400 young people. The driving ambition behind our forthcoming strategy is to reach more.
To achieve this we are setting out to develop and expand our programmes. To become a national charity. We will do this working with at-risk young people, empowering them in everything we do. Our ambition to support more at-risk young people is shared with them.
OUR VISION: A brighter future for at-risk young people.
OUR MISSION: Empowering at-risk young people to shape their own future through mentoring and youth-led support.
Purpose of Role:
Provide strategic leadership on all Caudwell Youth’s external communications, ensuring they are effective in driving engagement and delivering our strategic goals.
Responsible as part of the Senior Leadership Team for the overall leadership of Caudwell Youth. Promoting the mission, vision and values of the charity, and the development and implementation of our strategic plan.
Key Duties:
Corporate leadership
- As part of the Senior Leadership Team work with the Board of Trustees to: develop and progress the organisation’s strategy, set and manage the organisation’s budget and ensure risks are managed effectively
- Lead by example, instilling a values-led and inclusive culture, with strong youth involvement
Commnications
- Lead on brand strategy, developing the brand to become more youth-led, reviewing our visual identity, core messaging, content and channels.
- Be responsible for digital strategy, leading development of our website and social media channels.
- Be responsible for our CRM, maintaining good data practices and delivering timely, integrated communications to our key audiences.
- Lead the development of communication plans, storytelling, assets and content; increasing the proportion of content created and delivered by young people.
- Provide the framework and support for youth participation in communications activities, working effectively with the Operations teams.
- Work with young people to identify influencers and celebrity/ambassador support to raise awareness and support our brand values.
- Lead proactive and reactive media engagement; including crisis communications with support from the CEO and John Caudwell’s PR team.
- Ensure our brand and communications convey a powerful case for support; working with the Fundraising team to create compelling donor communications to recruit and engage challenge participants and donors.
- Develop and deliver marketing strategies for volunteer recruitment to enable our mentoring programmes to grow.
- Gather and share the views and experiences of young people to influence change, building policy and campaigns activity as resources allow.
- Oversee the production of digital, printed and physical assets as required.
- Lead and manage the Communications team effectively, supporting development to maximise performance.
- Ensure effective processes and analytics are in place, reporting to SLT and the Board of Trustees on KPIs
Administration
- Manage the Communications budget
- Be responsible for our marketing software, including CRM, and adhere to data retention schedules.
- Act as Data Protection Officer for Caudwell Youth
- Undertake and identify training as required and take a positive approach to personal development.
- Undertake any other reasonable tasks deemed necessary.
Experience:
Essential
- Proven experience in senior communications roles.
- Sound leadership and team management experience, with the ability to manage and motivate teams to achieve targets.
- A minimum of five years’ experience in communications, media relations/PR, advocacy and/or marketing.
- Experience of involving beneficiaries in communications activities, preferably young people
- An good understanding of GDPR.
Desirable
- Experience of working on charity communications
- Knowledge or experience of fundraising practices
- Experience of policy and campaigns
- Experience of working with young people
- Lived experience that aligns with the young people we support
Skills:
- Ability to work strategically and collaboratively as part of a senior leadership team.
- Strong strategic thinking and ability to translate vision into actionable plans.
- Excellent written and verbal communication skills, with a talent for storytelling.
- An understanding of developing support journeys to promote engagement
- Proficiency in digital marketing and social media management.
We are an experienced team that are dedicated to improving the lives of the young people we support.
Benefits:
- Flexible working
- Hybrid – working from home with travel as required
- WPA Healthcare (including Employee Assistance Programme and extended counselling sessions)
- Group Personal Pension with a 5% employer contribution and Salary Sacrifice Scheme
- 25 days annual leave (FTE) plus bank holidays, plus charity closure between Christmas and New Year
- Extra paid day off on your birthday
- Paid day off for volunteering in your community
- Training opportunities to support your personal development
- Employee discounts on everyday goods and services
- Being part of a passionate and dedicated team
Caudwell Youth is committed to safeguarding and promoting the welfare of children and young people and expects all employees and volunteers to share this commitment. As part of this commitment, we undertake disclosure checks in accordance with the Codes of Practice for all. Having a criminal record will not automatically exclude applicants.
As an organisation supporting young people with care experience, with mental health and those at risk of criminal exploitation and offending, we are keen to receive applications from those with lived experience. For those who are care experienced, we will guarantee an interview.
We actively seek to bring diverse perspectives and experience, and especially welcome applications from disabled people and those from Black, Asian, Minority Ethnic backgrounds and LGBTQ+.
The client requests no contact from agencies or media sales.
Future First is seeking an experienced and motivated Interim Membership & Delivery Manager to lead the day-to-day delivery and growth of our schools’ membership programme.
This is a hands-on operational leadership role, responsible for managing school relationships, supporting membership growth, ensuring high-quality delivery, and line managing our membership team.
You will work closely with senior leadership to implement agreed growth plans, while taking ownership of operational performance, team management and member experience.
Key responsibilities include:
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Managing relationships with a portfolio of member schools and colleges
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Delivering against membership growth and retention targets
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Leading and line managing the membership team
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Overseeing quality assurance of workshop delivery
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Managing and supporting sessional delivery staff
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Managing sales pipeline, reporting and performance
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Supporting staff training and development
We’re looking for someone who:
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Has experience working with schools or in education-related settings
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Has strong account management, membership and/or sales experience
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Has proven experience line managing staff
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Is confident delivering sessions to young people
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Is highly organised and able to manage multiple priorities
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Is comfortable using CRM systems (Salesforce desirable)
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Is passionate about improving outcomes for young people
This is an excellent opportunity to join a mission-driven organisation and make a difference to young people’s lives.
To apply, please submit a short video (no more than 2 minutes), your CV and a covering letter setting out why you feel you’re a great fit for this role and why you want to work for Future First. Applications will close on Monday 9th February at noon.
Please download the recruitment pack for a full job description and more information about the role.
We are a mission-driven, innovative social mobility charity that believes a young person’s start in life shouldn’t limit their future.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have what it takes to be part of the Walking With The Wounded team? We have a fantastic opportunity for a Financial Controller with experience of running the day-to-day financial operations of a dynamic charity. We are an ambitious charity with ambitious goals that needs a Financial Controller to support the charity in achieving these goals. If your attitude matches this, you will find a perfect home within our Finance team.
This is a broad role that will include a wide range of responsibilities. The Financial Controller is responsible for managing the daily and weekly tasks of the Finance team, as well as periodic tasks that are less frequent. These tasks include (but are not restricted to) all aspects of bank and cash, raising of invoices, generating BACS payments, all Finance input into payroll, VAT returns, Gift Aid claims and response to ad hoc queries from our front-line staff. The Financial Controller managers one Finance Assistant and reports into the Head of Finance. The Head of Finance leads on budget setting, forecasting and monthly / quarterly / annual reporting, and the Financial Controller will support where needed. The Financial Controller will also be the lead contact with external auditors following year end.
The tasks outlined here and in the job description will not remain static and can be tailored to the experience of the successful applicant, therefore this role is ideal for someone who is looking for a challenge and to develop their skills in a supportive and dynamic environment.
For an informal discussion please contact Marc Brady, Head of Finance.
Walking With The Wounded deliver employment, mental health & care coordination programmes to veterans & their families in collaboration with the NHS.
The client requests no contact from agencies or media sales.