Community engagement manager volunteer roles in birmingham

Here at Youth4Youth, we have grown a strong, tight-knit community of individuals who are passionate about making a difference and improving the lives of young people across the UK. Our growing team of volunteers all contribute, significantly, to the impact that we have as a charity on our direct beneficiaries, regardless of the department that they work in of the level of time that they are able to commit. Our services primarily offer a peer-support network to young people right across the UK, allowing them to access a peer mentor who is of a similar age to them and somebody that they feel more comfortable speaking with.

If successful, you will be joining a growing team of diverse, but likeminded individuals, collaborating to increase the reach of the Charity and improve support provisions available to young people. All of our volunteers and employees are remote workers, but that doesn't stop us keeping in touch and maintaining a strong positive culture amongst our whole team.

About the role

This is an exciting opportunity to join the Executive Leadership Team here at Youth4Youth to drive positive change in all things volunteer engagement. As an entirely volunteer run organisation, positive engagement with volunteers is absolutely fundamental in allowing Youth4Youth to achieve its mission. It is so fundamental that one of our overarching strategic goals is to ensure that all volunteers have a positive and meaningful volunteering experience when working with us. The Volunteer Experience Director will play a critical role in setting strategy and executing solutions to improve the overall volunteer experience. 

Responsibilities 

Short term objectives:

• Define the volunteering proposition for the Charity, helping new and existing volunteers to understand the impact of working with Youth4Youth
• Manage a project to understand gaps in volunteer engagement and experience, generating recommendations back to the ELT
• Develop a volunteer experience strategy that improves engagement and the overall volunteering experience of all involved with Youth4Youth

Overall objectives and responsibilities:

• Lead a team of volunteers who are involved in supporting a positive volunteering experience with the charity
• Develop and execute a volunteer experience strategy that seeks to attract, engage and retain high-quality volunteers into all teams across the charity
• Partner effectively with the broader charity leadership team to understand engagement challenges and implement solutions to close engagement gaps
• Report to the CEO and the Board of Trustees on any strategic progress made around improving volunteer engagement

Skills 

• Ability to manage complex projects, including the direct and indirect management and coordination of people resources
• Ability to understand complex problems and articulate solutions in a clear, concise and understandable manner
• Demonstrable blue-sky thinking that encourages the implementation of new solutions that may not have been considered before
• Ability to influence both with and without authority to drive positive and meaningful change at all levels and across all departments

Our mission is to continue to grow towards becoming one of the best charities in the UK. Our aim is to do this by building a diverse team, rich with different backgrounds and perspectives. Therefore, even if you feel you only are a 75% match, we would still love to hear from you. Skills can be learned, but diversity cannot.

Benefits of volunteering with Youth4Youth

We recognise that you will be joining us and giving your time as an 'in-kind' donation, but there must be benefits for you too. When joining our team, you will be open to the following benefits:

• Professional and personal development opportunities in a variety of skill areas through volunteering in real roles. This may be general development or tailored to your specific needs or ambitions
• Becoming a member of a strong network of likeminded individuals, spread across the UK, who you can connect with and collaborate with both within and outside of the Charity
• Access to bespoke discounts, specifically designed for non-profit workers and Youth4Youth volunteers
• Opportunities to truly shape the future of the Charity, having a direct influence over the impact that Youth4Youth has on its direct beneficiaries

The hiring process

Our hiring process typically has two stages 

1. Video or Written Application (when applicable) 
2. Interview with the Volunteering Coordinator for that role

Some roles will have extra stages but we’ll let you know as early as possible if so.

Please let us know if you require any accommodations for the interview process, and we’ll do our best to assist.

Our Education Team is central to our mission — and we’re looking for passionate volunteers to help us deliver workshops, create educational resources, and raise awareness both online and in person.

About Emerge Worldwide

Emerge Worldwide exists to protect children, young people, and women from sexual exploitation and sex trafficking. Through education, training, and advocacy, we equip communities, schools, and professionals with the knowledge and tools to prevent exploitation and safeguard the most vulnerable.

The Role

As an Education Team Volunteer, you will:

• Deliver training and awareness workshops in schools, youth groups, and community settings.

• Assist in designing engaging resources such as toolkits, handouts, and presentations.

• Support our online education campaigns by creating posts, videos, or articles that raise awareness.

• Help evaluate feedback from workshops and contribute ideas for improving delivery.

Skills & Experience We’re Looking For

You don’t need to be a teacher or safeguarding expert . We’d love to hear from you if you have:

• A passion for protecting children and young people

• Confidence in speaking to groups or willingness to learn

• Creativity in designing educational materials or content

• Good communication and teamwork skills

• Good digital skills (e.g., Word, PowerPoint, Canva)

What You’ll Gain

• Free training on safeguarding, sexual exploitation awareness, and workshop delivery

• Experience in education, advocacy, and youth engagement

• The chance to make a tangible difference in your community

• Opportunities to develop public speaking, content creation, and teamwork skills

• Ongoing support and mentorship from the Emerge Worldwide team

Time Commitment

We are flexible — whether you can give a few hours a month or more, we’ll work with your availability. Most workshops run during school hours, with some evening or online opportunities. Other work can be completed in times conveneint for you.

Impact of role:

1. Raising Awareness & Knowledge

• By delivering training sessions and workshops, volunteers will give young people, parents, and professionals the tools to spot the signs of grooming and exploitation early.
• Every workshop increases community understanding.

2. Empowering Communities

• By educating schools, youth groups, and the wider public, volunteers help communities learn how to protect and support vulnerable children and young people.
• They equip people with practical steps for prevention, safeguarding, and reporting.

3. Creating Resources with Lasting Value

• Volunteers help design toolkits, handouts, and digital content that schools, families, and agencies can use long after a session ends.

4. Preventing Exploitation Before It Happens

• Through education and awareness, volunteers help reduce the risk of exploitation in communities by teaching early warning signs, online safety, and where to get help.
• This proactive approach can save lives and protect children from harm.

5. Strengthening the Charity’s Voice & Reach

• By educating online (social media, blogs, campaigns), volunteers help amplify Emerge Worldwide’s message to a much wider audience, influencing policy, practice, and public opinion.

6. Personal & Community Transformation

• Volunteers become role models and advocates, showing children and young people that their lives matter and they have support.

Position Overview:
The Programme Coordinator provides critical administrative and logistical support to ensure the smooth operation of the employability and skills development programme. As the first point of contact for participants, this role focuses on managing inquiries, maintaining records, coordinating schedules, and facilitating seamless communication between participants, trainers, and stakeholders. The Programme Coordinator plays a vital role in ensuring participants feel supported and programme activities are delivered efficiently.

Key Responsibilities:

1. Participant Engagement & Support:

   • Serve as the primary contact for participants, responding to inquiries via phone, email, or in person, and providing guidance on programme logistics, enrollment, and resources.

   • Manage participant registration, onboarding, and attendance tracking for workshops, training sessions, and events.

2. Administrative Coordination:

   • Maintain accurate and up-to-date participant records, including personal details, progress updates, and post-programme employment outcomes, ensuring compliance with data protection policies.

   • Schedule and coordinate meetings, training sessions, and stakeholder events, including room bookings, material preparation, and calendar management.

3. Documentation & Reporting:

   • Prepare and distribute programme-related materials, such as handbooks, training agendas, and certificates of completion.

   • Assist in compiling data for reports on participant engagement, attendance, and feedback to support programme evaluation.

4. Logistics & Communication:

   • Manage programme logistics, including training materials, technology setups, and participant resources.

   • Draft and send routine communications (e.g., reminders, updates) to participants, trainers, and partners.

5. Compliance & Record-Keeping:

   • Ensure all participant files and programme documentation adhere to organisational policies and grant requirements.

   • Support audit processes by maintaining organised participant consent forms, evaluations, and feedback records.

Required Qualifications:

• Education: A high school diploma is required; an associate’s or bachelor’s degree in administration, communications, social sciences, or a related field is preferred.

• Experience:

  • 1–2 years in administrative support, customer service, or programme coordination, preferably in education, non-profits, or workforce development.

  • Experience managing high-volume inquiries and maintaining detailed records.

• Skills:

  • Exceptional organisational skills with the ability to prioritise tasks in a fast-paced environment.

  • Strong verbal and written communication skills, with a customer-service-oriented approach.

  • Proficiency in Google products (Forms, Docs, Sheets, Slides) and familiarity with databases or CRM systems.

  • Attention to detail and commitment to accuracy in data entry and reporting.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• help set up and/or man stalls at events
• help on collection days like supermarket collections events or street collections
• help at fundraising events such as quiz nights, cake sales and dances
• promoting a professional image of Cats Protection at events

Time expectation

This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.

We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.

You may be just the volunteer we’ve been looking for!

We're here to support cats and kittens in North Birmingham, covering postcodes: B18, B19, B20, B21, B23, B24, B34, B35, B36, B42, B43, B44, B6, B7, B72, B73, B74, B75, B76, B8

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Job Title: Data Analyst                                                                                     

Reports To: Department Manager 

Location: Remote

Employment Type: Volunteer (12 hours/week for 6 months)

About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival that celebrates Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts fair. Hosted at Kingston University Townhouse, this event engages the local community through free performances, classes, and exhibitions.

As part of this project, we are looking for a Data Analyst who can help us measure community impact, inform decision-making, and contribute to continuous improvement across programme delivery. This is a hybrid volunteer role, ideal for someone based near Kingston (travel expenses will be reimbursed). You’ll gain valuable experience working in the non-profit sector and help shape a high-profile cultural programme that has received praise from local councillors, Kingston University, and the Brazilian Consulate in London.

Position Overview:
The Data Analyst plays a key role in supporting Quilombo UK’s community and cultural initiatives by collecting, managing, analysing, and reporting data related to engagement, outreach, and programme impact. This role is crucial to enabling data-driven decision-making across teams and enhancing the visibility of outcomes to stakeholders and funders.

Key Responsibilities:

Data Collection & Management:

• Gather, clean, and manage datasets from sources including attendance logs, feedback surveys, fundraising data, and project reports.

• Ensure data integrity, confidentiality, and organisation across internal records.

Analysis & Insight Generation:

• Identify trends and patterns to evaluate the effectiveness of “Solta o Jogo” programming.

• Support strategy development through analysis of community engagement, volunteer participation, and performance indicators.

Reporting & Visualisation:

• Build user-friendly dashboards and visuals to support internal teams and partner reporting needs.

• Present clear summaries and insights to both technical and non-technical audiences.

Cross-functional Collaboration:

• Work with Programme, PR, and Marketing teams to align data insights with communication strategies and outreach efforts.

• Provide data-driven inputs for programme evaluation and future planning.

Continuous Improvement:

• Support the design of outcome tracking tools, surveys, and templates.

• Suggest enhancements to reporting systems and support data-driven fundraising efforts.

Required Qualifications:

Education:

• Bachelor's degree or working toward a qualification in Data Science, Statistics, Economics, Public Health, Social Research, or related field.

Experience:

• Experience working with spreadsheets and large datasets.

• Demonstrated ability to collect, clean, and interpret data using Excel or Google Sheets.

• (Desirable) Familiarity with tools like Power BI, SPSS, R, or Python.

Skills:

• Strong analytical and problem-solving capabilities.

• Excellent written and verbal communication.

• Ability to translate complex data into accessible reports.

• A proactive, collaborative, and detail-oriented mindset.

Benefits:

• Contribute to a nationally recognised cultural project with real community impact.

• Gain valuable experience in data analysis within the Third Sector.

• Build a portfolio of data visualisation and impact reporting work.

• Receive support and mentoring from a collaborative and diverse volunteer team.

• Reimbursement of local travel expenses.

Equality Statement

Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.

Fundraising events helper

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· help set up and/or man stalls at events

· help on collection days like supermarket collections events or street collections

· help at fundraising events such as quiz nights, cake sales and dances

· promoting a professional image of Cats Protection at events

Time expectation

This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.

We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Fundraising volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you! 

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

This is a really flexible role, you can choose what you’d like to get involved with, for example: 

• face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins 

• online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations

• marketing. Spreading the word about our fundraising activities, for example on social media and with the local press  

• completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork

● championing our work. Getting involved with developing new fundraising ideas and increasing community engagement

● photography. Capturing images of cats in care, cats we are helping, events and all things Cats Protection

Time expectation

This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats

Fundraising volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you! 

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

This is a really flexible role, you can choose what you’d like to get involved with, for example: 

• face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins 

• online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations

• marketing. Spreading the word about our fundraising activities, for example on social media and with the local press  

• completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork

● championing our work. Getting involved with developing new fundraising ideas and increasing community engagement

● photography. Capturing images of cats in care, cats we are helping, events and all things Cats Protection

Time expectation

This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats

Help give animals a voice – join our Public and Guardian Involvement and Engagement (PGIE) Group.

Do you want to help shape a fairer future for animals, where progress in medicine is equal, ethical, and compassionate?

We’re looking for passionate changemakers to join our Public and Guardian Involvement and Engagement (PGIE) Group as volunteer members. Whether you’re a professional (human clinician, vet, scientist, engineer, or bioethicist), an animal guardian, or simply someone who believes in equality for all species, then we’d love to hear from you.

What is PGIE?

In human healthcare, Patient and Public Involvement and Engagement (PPIE) has become a powerful way to make sure research meets real patient needs. At Humanimal Trust, we’re translating this idea into veterinary medicine through PGIE – bringing together patients (in our case animals, via their guardians), the public, and professionals, to develop best practices.

By joining, you’ll be helping to guide research, so it benefits both humans AND animals.

As a volunteer member, you’ll:

• Help shape an ethical framework for One Medicine, focusing on good practice in veterinary clinical trials and collaboration between human and veterinary medicine.
• Join virtual group meetings (around 6 per year, with at least 60% attendance expected).
• Share your ideas and perspectives to support our mission and influence real change.
• Work with others to build consensus on key issues.
• Support projects and campaigns that spread the message of One Medicine.
• Occasionally represent the group at meetings and events.

What you’ll bring:

• Good listening and communication skills.
• An open mind and respect for different perspectives.
• A real passion for making a difference.
• Enthusiasm for our mission to create a fairer, kinder future for all species.

What’s in it for you:

• Be part of something truly groundbreaking – PGIE is the first group of its kind.
• Play a direct role in giving animals a voice in medical progress.
• Help build stronger connections between humans and animals in the fight against disease.
• Be part of a supportive, inspiring community of people who care as much as you do.

While this is a voluntary role, we will do our best to cover any out-of-pocket expenses related to your involvement.

Together, we can make sure that all humans and animals benefit from equal and sustainable medical progress, but not at the expense of an animal’s life. This is One Medicine.

Fundraising volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you! 

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

This is a really flexible role, you can choose what you’d like to get involved with, for example: 

• face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins 

• online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations

• marketing. Spreading the word about our fundraising activities, for example on social media and with the local press  

• completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork

● championing our work. Getting involved with developing new fundraising ideas and increasing community engagement

● photography. Capturing images of cats in care, cats we are helping, events and all things Cats Protection

Time expectation

This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats

Fundraising events helper

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· help set up and/or man stalls at events

· help on collection days like supermarket collections events or street collections

· help at fundraising events such as quiz nights, cake sales and dances

· promoting a professional image of Cats Protection at events

Time expectation

This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.

We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Join our dedicated retail team as a volunteer, where you'll provide excellent customer service on the shop floor and at the till or while supporting our back-of-house operations by sorting donations, pricing items, and creating appealing displays to ensure our shop remains well-stocked and welcoming for our valued customers.

Role Overview

Looking to boost your CV while making a real difference? Join the Sue Ryder charity shop team in one of our Walsall shop as a volunteer and get hands-on experience in retail management, merchandising, and operations!

Go behind the scenes as a Donation and Stockroom Assistant where you'll develop valuable skills in inventory management, merchandising, and retail operations. Every day brings something new – from assessing trending fashion pieces to pricing vintage finds and even managing our growing online marketplace. Your role could include: - Building your retail expertise - Getting creative with visual merchandising - Gaining practical business experience - Developing teamwork and leadership skills - Learning e-commerce through our online sales platform - Flexible hours that work around your studies - Improve your English Language Speaking Skills Perfect for students interested in business, retail management, fashion, or sustainability. Plus, it's a great addition to your CV that shows initiative and community engagement. Want to check it out? Drop by for a no-pressure taster session to meet the team and see if it's right for you or complete our quick apply form online today.

Commitment: Regular 2-4 hour shifts are preferred, but days and times flexible.

Skills

You need to be the type of person who: - is well organised and good at task based activities - is friendly and able to work as part of a team - can use your own initiative - is happy to get stuck in and support the shop where needed

Experience

Previous experience is not essential as we’ll give you all the training you need. Really, you just need to be a friendly person who is happy to get stuck in, reliable and good at using your initiative.

Benefits

Comprehensive induction and ongoing training provided. · Opportunity to improve your understanding of retail and Customer Service. · We can provide a reference to prospective employers. · This is a great opportunity to gain and develop your experience in the competitive retail sector, make new friends and help Sue Ryder provide palliative, neurological and bereavement support to people living with the challenges of life-limiting conditions. · Reasonable *Travel expenses reimbursed for a minimum of 2 hours, but must speak with the shop manager initially to confirm · *50% off donated items (excluding furniture) rules apply Find out more and have a taster session to see if you would like to voluntee

Who are we looking for?

At present we are working towards being fully operational, over the next year Living Reasons will be looking to expand its reach.

As a Volunteer Integrated Technology Project Lead with Living Reasons, you will oversee the project management of technology integration across all aspects of our operations, including both software and hardware. Working closely with the funding team, you will design and deliver project plans that attract funding and ensure resources are used effectively and in line with funding agreements. You will also lead on the procurement of hardware from third-party suppliers, including organisations that support non-profits with technology solutions.

In collaboration with Technology Coordinators, you will use user feedback to guide the development of software that is accessible, adaptable, and reliable for a diverse demographic of users. This role will also focus on driving innovation—creating solutions that not only strengthen Living Reasons but also have the potential to be developed and supplied to other businesses or end users through the organisation. By leading on strategy, coordination, and delivery, you will ensure that Living Reasons harnesses technology in innovative and sustainable ways that maximise impact.

What is the plan?

The person who is starting the charity up is autistic, has ADHD, CPTSD and also multiple physical conditions that effect daily life and is part of the LGBTQ+ community and has faced a lot of issues in life because of these things.

Living Reasons is being created to fix what we think is a challenging situation that is getting harder to achieve every week, month and year in the current economic, political, environmental and societal landscape. It is not easily defined but we hope the charity objects below will help put context to what we want to achieve, what we can say is that below are the issues we are trying to address, how we do this will change as quickly as society does, but the issues we want to tackle are these:

1) Outdated and damaging employment practices

2) Accessibility to services

3) Limited employment, training and education opportunities

4) Lack of support during times of crisis or need

5) Lack of equity and agency for many people in society

6) Institutional discrimination that is not challenged

7) Abuse of the legal system at all levels

8) Abuse of power in government bodies

9) Poor access to healthcare

10)  Unequal treatment of many people in society by large corporations

11)  Assumptions made by wider society based on incorrect, outdated or discriminatory rhetoric that is used in daily life

12)  Outdated company engagement with the public

13)  Lack of support that is not talked about and not being addressed

Our Living Values -

Creativity

1) Imaginative Development (Individual)

2) Instilled Collaboration (Internal)

3) Changing The Status Quo (External)

Prospectivity

1) What Can You Do (Individual)

2) What Can We Do (Internal)

3) What Can They Do (External)

Revolutionary 

1) Inspire With Confidence (Individual)

2) Boundaryless Innovation (Internal)

3) Challenge Traditions (External)

Attentivity

1) Analyse and Redesign (Individual)

2) Rebel and Reform (Internal)

3) Enquire and Reimagine (External)

Fundraising events helper

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· help set up and/or man stalls at events

· help on collection days like supermarket collections events or street collections

· help at fundraising events such as quiz nights, cake sales and dances

· promoting a professional image of Cats Protection at events

Time expectation

This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.

We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.