Community engagement volunteer volunteer roles in london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our groups are entirely volunteer run and led. They are in the front line of engagement with local people, with an extensive programme of walks, talks, day trips and indoor meetings for the group and members of the public. We're looking for people who are passionate about connecting people with nature and helping in the smooth running of the group. By becoming part of the group, you'll have the chance to use your existing skills (and learn new ones) to build the group and make it an ever more important aspect of local RSPB connections with people. The roles available will depend on the group and can include:
- Publicity and / or social media
- Website editor
- Helping with organising and running events
Being a community group, you'll also have the opportunity to make new friends, have fun, and know you are enthusing people about the joys of nature. All you need is a willingness and ability to help with one or more of the varied activities of our RSPB groups, and able to give a minimum of a few hours each month. We have groups across the UK (see our map to find your nearest group). Feel free to contact your local group direct or go along to an event or two to find out more. If you can't find a group near you and would like to help set one up, please click on "Ask a question".
Notes: This opportunity is not based on a reserve and may not include practical conservation work. It is also not suitable for work experience. However it can usually be customised to your skills, experience and requirements depending on your situation.
We are committed to better reflecting society within our workforce and are keen to encourage more applications from people from black, Asian and minority ethnic backgrounds, people with disabilities and younger people.
The RSPB brings people together – people like you – to protect the things that matter to us all.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Here’s 5 reasons you’ll love to volunteer in our shops:
1. It's fun
2. It's flexible
3. You'll learn and share skills
4. You'll be making a difference
5. You'll work with a great team
We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.
Volunteering in the shop
Mary's Living & Giving for Save the Children is unique - a vibrant result of the generous gifts of local individuals and companies being turned around by the skills and passions of volunteer teams, to create a destination retail experience. Selling womenswear, menswear, shoes, and bags to household goods, our shops can be found in the London villages and bring in vital funds for Save the Children.
Our Wimbledon Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.
It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.
Why volunteer with Save the Children?
In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.
Skills and experiences we seek
We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children.
We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.
What happens next?
After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related).
How to apply
Express your interest on email via the apply button.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
"Be the Change, Fill the Bucket!"
Join us for bucket collections at Tesco stores across Northern Ireland on 27th and 28th June and help make a difference in our community. We are looking for enthusiastic volunteers to be the face of Mencap, inspiring the community to get involved in raising vital funds. As a bucket collection volunteer, you will engage with shoppers, share information about Mencap, and collect donations to support people with learning disabilities. Your friendly interaction and visible presence at store entrances will encourage giving and promote awareness about our mission. Volunteering for bucket collections is a rewarding experience that makes a real impact. Join us and be part of the change!
As a Mencap Volunteer you will be:
- Friendly and Approachable
- Reliable, Kind and Patient
- A good communicator (including listener)
- Willing to volunteer within guidelines and to take direction where necessary
- Accepting of others who might be different to yourself
As a Mencap volunteer you will:
- Make new friends
- Reasonable out-of-pocket expenses in line with our policy e.g. travel
- Full Training and support
- Volunteer alongside our experienced Fundraising team
- A chance to give back your local community
About Mencap
Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose.
We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
At Cats Protection we help thousands of cats and kittens each year thanks to our dedicated and passionate volunteer groups. We have branches across the UK, all of which help our cats in different ways. Branches take in stray and abandoned cats and ensure they receive the veterinary care and attention they deserve; help raise funds, promote neutering and help spread cat welfare messages. Our branch team leader volunteers lead their local team by supporting and managing volunteers within their group, maintaining communications with both volunteers and employees, and helping promote a positive and professional image of Cats Protection.
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
A bit more information about this role and the team
- To drive and support our new initiative partnering with a private cattery
What we need from you
You’ll be:
- Supporting your team of volunteers in all aspects of their roles, making sure volunteers are happy and confident
- Making sure the team observes charity best practice and compliance
- Collaborating with your Branch Development Manager (BDM) to plan volunteer activity
- Leading the team to follow Cats Protection policies, procedures and guidelines
- Monitoring expenditure and helping ensure long term financial stability of the volunteer group
- Organising and chairing team meetings
- Acting as an ambassador for Cats Protection
Time expectation
Our branch team leader volunteers usually spend 10 to 15 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed. There will be times of year when more hours are required, such as towards the end of the financial year, but support and guidance are available.
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Parent support group volunteer at our monthly get together on a Wednesday morning , you’ll support parents of deafblind children of all ages in a group setting. A friendly face at the group, you’ll welcome and talk to people to help them feel comfortable, encourage conversation and make sure they’re offered refreshments. You’ll also help set up and tidy away at the end of the group.
There is also an opportunity to work with our Schools Liaison Officer to help contact and organise external speakers to attend the group.
It’s a fantastic opportunity for you to meet new friends, learn new skills, have fun and make a difference supporting your community.
Your involvement in this role will ensure parents of deafblind children are able to meet others in a similar situation, access the support and information they need and enjoy meaningful activities. You’ll be great for the role if:
You have good verbal communication and listening skills
You enjoy meeting new people and being part of a team
You are aware of or are willing to learn about deafblindness
You can demonstrate empathy and compassion
You are over the age of 18
We support people who have combined sight and hearing loss which affects their access to information, mobility and communication.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A bit about this role
As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!
You can expect us to
- make you feel welcome, included and respected in line with our values and behaviours
- support you in having a positive and impactful experience at Cats Protection
- cover agreed out-of-pocket expenses in line with our Expenses Policy
- provide you with access to learning, development and engagement opportunities
What we need from you
You'll be
- help set up and/or man stalls at events
- help on collection days like supermarket collections events or street collections
- help at fundraising events such as quiz nights, cake sales and dances
- promoting a professional image of Cats Protection at events
Time expectation
This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events. These events will be based in and around the South Wirral/Chester area.
We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.
You may be just the volunteer we've been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Overview:
The Programme Lead oversees the strategic delivery of a multi-project programme focused on enhancing employability and skills development for target populations. This role ensures alignment with organisational and community goals, driving initiatives that reduce skills gaps, improve workforce readiness, and foster partnerships with employers and training providers. Reporting to the Programme Manager, the Programme Lead manages a team of project specialists and coordinators, ensuring seamless execution of programme activities and measurable impact.
Key Responsibilities:
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Programme Leadership:
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Lead the end-to-end employability and skills development programme delivery, ensuring alignment with strategic objectives.
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Mentor and manage project specialists and coordinators, assigning tasks tied to programme milestones such as training workshops, employer partnerships, and participant assessments.
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Stakeholder Collaboration:
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Build and maintain relationships with employers, educational institutions, government agencies, and community organisations to align programme outcomes with labour market needs.
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Act as the primary point of contact for external partners, ensuring their requirements (e.g., hiring criteria, certification standards) are integrated into programme design.
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Programme Design & Delivery:
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Oversee the development of training curricula, mentorship initiatives, and job placement strategies tailored to diverse participant groups (e.g., youth, career changers).
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Monitor participant progress and employment outcomes, using data to refine programme effectiveness.
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Risk & Compliance Management:
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Identify barriers to participant success (e.g., accessibility, resource gaps) and escalate systemic challenges to the Programme Manager with actionable solutions.
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Reporting & Communication:
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Track and report on key metrics such as participant engagement, skill acquisition rates, and post-programme employment status.
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Prepare updates for senior leadership and stakeholders to demonstrate programme impact.
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Process Improvement:
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Implement feedback loops with participants and partners to continuously enhance programme quality.
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Promote best practices in adult education, vocational training, and equity-focused initiatives.
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Required Qualifications:
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Education: Bachelor’s degree in Education, Social Work, Human Resources, or a related field.
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Experience:
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3–5 years managing employability, workforce development, or adult education programmes.
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Proven experience leading teams and collaborating with cross-sector stakeholders.
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Skills:
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Strong understanding of labour market trends and barriers to employment.
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Ability to design inclusive, participant-centric programmes.
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Proficiency in data analysis tools (e.g., Excel, CRM systems) and project management software.
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Exceptional communication skills for engaging diverse audiences.
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Certifications: Certifications in programme management (e.g., PgMP), career coaching, or adult education are advantageous.
The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.
Volunteer Peer Mentor (Lived Experience of Substance Use)
Make a Difference Through Your Recovery Journey
We are looking for passionate individuals with personal lived experience of substance use recovery to join our team as Volunteer Peer Mentors within the RhEST (Regional Homeless Engagement with Substance Treatment) service.
As a Volunteer Peer Mentor, you will help bring visible recovery to people experiencing homelessness and substance misuse. Your lived experience can inspire hope, build trust, and help others take meaningful steps toward change.
In this role, you will:
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Accompany individuals to appointments and group activities
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Provide one-to-one peer support
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Help shape and improve the services we deliver
This role is open only to those with personal lived experience of substance use and recovery. We believe that your insight and experience are vital to the work we do.
Join us to:
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Support others in their journey
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Build your skills and confidence
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Be part of a compassionate and dedicated team
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Find out more by contacting us at or emailing
Service Area
RhEST – Regional Homeless Engagement with Substance Treatment
Town
London
Status
Part-time
Contract Type
Volunteer
About RhEST
The RhEST service recruits, trains, and develops Peer Mentors and Volunteers to support and engage individuals who sleep rough in London. Our work removes barriers to accessing treatment, helping clients navigate substance misuse services from scripting to inpatient care.
Our Peer Mentoring Program is a key part of RhEST. Built on compassion, empathy, and empowerment, it enables individuals with lived experience to help others on their journey toward recovery and reintegration into society.
Purpose of the Role
As a Peer Mentor Volunteer, you will:
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Support the running and delivery of services.
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Facilitate group sessions and activities.
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Provide support and encouragement to people accessing community services.
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Use your lived experience to help design and co-produce services and support new initiatives.
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Offer one-to-one peer mentoring to service users referred to the program, where appropriate.
What We Offer
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Comprehensive six-day training and ongoing support for Peer Mentors.
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Regular supervision every 4-6 weeks.
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Opportunities to develop new skills in communication, group facilitation, and leadership.
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The chance to contribute to meaningful change in the lives of others and your community.
We use our expertise to support people in their personal recovery and to improve their lives.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Here’s 5 reasons you’ll love to volunteer in our shops:
1. It's fun
2. It's flexible
3. You'll learn and share skills
4. You'll be making a difference
5. You'll work with a great team
We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.
Volunteering in the shop
We've recently reopened our Islington Shop with a gorgeous new look inspired by the neighbouring film studios. In amongst the retro cinema seats and beautiful backstage velvet curtains you'll find unique vintage treasures and lovingly curated donated stock, hand picked by our brilliant volunteer team.
Our Islington Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.
It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.
Why volunteer with Save the Children?
In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.
Skills and experiences we seek
We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children.
We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.
What happens next?
After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related).
How to apply
Express your interest on email via the apply button.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer with Bigger Than Us CIC
Be part of building something bigger than all of us.
Are you passionate about community building, global travel, nonprofit development, and making a real impact in the world?
Bigger Than Us CIC is seeking dedicated and enthusiastic volunteers to join our growing team across several exciting roles.
Graphic Design / Creative Design Volunteer
Collaborate with our founder to bring the Bigger Than Us brand to life! You’ll design assets for social media, communications, and promotional platforms, helping us craft a cohesive and beautiful visual identity.
Fundraising Volunteer
Work alongside the founder to identify funding opportunities, secure grants, and develop a strategic fundraising plan. Perfect for entry-level candidates or those looking to gain hands-on experience in fundraising.
Curriculum & Training Volunteer
Help shape the heart of our residency.
We’re seeking a strategic and creative volunteer to co-develop our Winter 2025 retreat-style nonprofit residency curriculum. In this role, you’ll work closely with the founder to:
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Design and outline a transformational 4-week curriculum for early-stage nonprofit leaders
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Identify learning outcomes, key themes, and core program modules
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Research and recruit trainers, guest speakers, and facilitators who align with our values
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Ensure the program nurtures personal growth, community impact, and long-term sustainability
This is a highly collaborative role for someone with experience (or strong interest) in curriculum design, learning & development, or community education—especially within nonprofit, social justice, or creative sectors.
✨ Other Opportunities
Have a skill you’d love to offer that’s not listed here? We welcome volunteers from all backgrounds—especially those interested in helping launch our residency.
Volunteers may be eligible for partial or full travel funding, depending on the time commitment and role.
Who We Are
Bigger Than Us CIC is on a mission to make history as the first retreat-style nonprofit residency dedicated to supporting Black and Brown leaders worldwide who are launching community-centered initiatives.
How to Apply
Click Quick Apply and share a short blurb telling us:
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Why you’d like to volunteer
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The role you’re interested in
We can’t wait to hear from you!
All backgrounds, skill levels, and lived experiences are encouraged to apply. Let’s build something beautiful—together.
A residency that makes an impact that lasts and leaders that thrive
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
At Cats Protection we help thousands of cats and kittens each year thanks to our dedicated and passionate volunteer groups. We have branches across the UK, all of which help our cats in different ways. Branches take in stray and abandoned cats and ensure they receive the veterinary care and attention they deserve; help raise funds, promote neutering and help spread cat welfare messages. Our branch team leader volunteers lead their local team by supporting and managing volunteers within their group, maintaining communications with both volunteers and employees, and helping promote a positive and professional image of Cats Protection.
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
You’ll be:
- Supporting your team of volunteers in all aspects of their roles, making sure volunteers are happy and confident
- Making sure the team observes charity best practice and compliance
- Collaborating with your Branch Development Manager (BDM) to plan volunteer activity
- Leading the team to follow Cats Protection policies, procedures and guidelines
- Monitoring expenditure and helping ensure long term financial stability of the volunteer group
- Organising and chairing team meetings
- Acting as an ambassador for Cats Protection
Making a better life for cats, because life is better with cats


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Be Part of our Communication Team at Watford & Three Rivers Refugee Partnership
Location: Hybrid - charity based in Watford, Hertfordshire
Commitment: 5-7 hours a week
Watford & Three Rivers Refugee Partnership is dedicated to supporting refugees and asylum seekers by providing immigration services, advocacy, a social hub and ESOL classes. As Communication Volunteers, you will play a key role in sharing the stories of refugees and asylum seekers, raising awareness about their challenges, and promoting the charity’s mission. As part of a team you will develop and implement communication strategies to engage supporters, attract donors, and build partnerships. This role involves managing social media, creating compelling content, and ensuring consistent messaging across all platforms.
Key Responsibilities:
- Develop engaging content for social media (Facebook, Instagram, LinkedIn, Tiktok), newsletters, blogs, and website updates whilst monitoring engagement and responding to comments.
- Write press releases, articles, and promotional materials to raise awareness.
- Develop partnerships with influencers, community groups, media outlets and other charities and organisations.
- Support campaigns that promote refugee rights, integration, and policy change.
- Help develop communication guidelines that ensure respectful and ethical storytelling.
- Assist in volunteer and donor engagement through impactful messaging.
- Provide updates on the charity’s work through reports, newsletters, and event promotions.
Skills & Experience
- Passion for refugee rights, humanitarian work, or social justice.
- desirable to have experience in communications, marketing, journalism, or a related field (volunteer or professional).
- Strong writing, editing, and storytelling skills, with sensitivity to refugee experiences.
- Familiarity with social media platforms and content creation tools (e.g., Canva, Hootsuite, Mailchimp).
- Basic graphic design or video editing skills (preferred but not required).
- Ability to work independently and as part of a team.
What we offer
- Gain hands-on experience in nonprofit communications and advocacy.
- Help amplify refugee voices and raise awareness about critical issues.
- Expand your professional network and build valuable skills.
How to Apply:
Please apply via Charity Job and someone will give you a call/email to discuss further.
The client requests no contact from agencies or media sales.
The Night Stars is a volunteer night-safety initiative run by Westminster City Council. The program aims to provide a welcoming place for all and collaborate to ensure that Westminster’s nightlife remains a safe, inclusive, and enjoyable experience for residents and visitors alike. Volunteers are there to help anyone who finds themselves in a vulnerable situation, whether they need water, someone to talk to, or a safe place to sober up. It is delivered across the West End, and focuses on areas such as Soho, Piccadilly, Leicester Square, and Embankment, and operates on Fridays from 19:00 pm to 04.00am.
This is great opportunity for students to gain volunteer experience and key skills necessary for future success. We have many volunteers, and it is a wonderful way for them to make friends and new connections, as well as learn more about London's night-time economy.
The role is highly flexible, but your aim will be to:
- Act as an ambassador for the night-time economy and interact with visitors and local businesses to create a safe and enjoyable experience.
- Provide information, advice and practical support to visitors and vulnerable people
- Signpost people to support services if required.
- Be part of the wider strategic partnership in the area which is supporting and protecting visitors. In other words, interacting with emergency services such as the police, ambulance services, BIDS, and council enforcement staff, to ensure that Westminster remains safe.
- Look after those who are unable to keep themselves safe, and support them to get home without coming to harm
During patrols, volunteers may engage with:
- Intoxicated or Lost Individuals in need of assistance
- Victims of Crime, such as theft and assault
- Individuals in Need of Emotional or Mental Health Support
- Venue Security and Emergency Services
- Council Enforcement Staff, such as City Inspectors or Anti-Social Behaviour Officers
Skills Required
- Empathy for the needs of vulnerable people.
- Excellent team player.
- Outgoing, friendly, and positive character.
- Good communication skills.
- Able to use your own initiative but able to ask for help when needed.
- Willing to work unsociable hours.
Training and support
- Alcohol and Drugs Awareness: Handling intoxication situations.
- Conflict Resolution: Managing aggression.
- Adult and Child Safeguarding: Ensuring safety and protection.
- Women’s Vulnerability Awareness: Intervening in vulnerable situations.
- Anti-Sexual Harassment: Preventing and addressing harassment.
- Communication: Effective interaction techniques.
- Emotional Support: Assisting distressed individuals.
- First Aid: Basic emergency medical skills.
- Equipment Use: Proper handling and operation.
- Counter Terrorism: Guidance on safety procedures.
- Employee Assistance: Access to the council's support services.
These trainings ensure that volunteers are well-prepared to handle various situations effectively and safely.
Benefits to volunteers
- The satisfaction of knowing that you are making a difference to vulnerable people.
- Building self-confidence and the ability to work flexibly.
- Ability to undertake specific training and gain experience of supporting the vulnerable and conflict resolution.
- Opportunity to meet new people and learn more about London’s night-time economy.
- Working as part of the team and wider strategic partnership for the night-time economy.
- Offers great experience to anyone considering a career in the social sciences, health or social care, medicine, public engagement, crime prevention or a career that requires effective communication, dynamic problem solving, and teamwork.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The ESOL (English for Speakers of Other Languages) Service
Our ESOL provision is part of the Centre’s Employment and Learning Service, which also includes digital inclusion and employment support.
We have qualified volunteer ESOL teachers providing 1:1 support to clients who want to improve their English. We also have a couple of volunteers running small conversation classes at the Centre, within our Family Services.
We now want to expand our ESOL offer to include learning opportunities offsite in a group setting to adults and young people in temporary accommodation, mainly asylum-seeking families.
What will you be doing?
- Conversational English with a small group
- Find out from your students what areas they want to cover and what skills they want to develop
- Encourage a positive atmosphere where students feel they can make mistakes
- The aim of the groups is to help our clients to become more independent and to pursue their social and professional goals.
- Be aware of the variety of levels within the class, providing support for weaker students and challenge for stronger ones
- Give students encouragement and constructive feedback
- To liaise with the manager of Family Services and communicate any issues that arise with the class
How does this role make a difference?
This support provided by volunteers to our clients really helps them progress with their English. Often clients do not have opportunities to learn English or interact with an English speaking person, so this opportunity is invaluable to them. Improving our clients English also enables individuals to access our other services such as welfare rights and Immigration advice services, digital inclusion, which will in turn, improve their employment prospects and assist in integration in their local community.
Who will you be helping?
Our clients are refugees, migrants and asylum seekers who are unable to afford or access English classes at colleges. We have many clients at the Centre who need support with their English.
What are we looking for?
- Experience in teaching English as a second language to adults in a group setting and to mixed abilities and a range of languages.
- A recognised ESOL/EFL teaching qualification such as CELTA.
- Good communication and organisational skills.
- An awareness of some of the issues that affect refugees, asylum seekers and migrants.
- A commitment to upholding the Centre’s values of valuing each person, welcoming, encouraging potential, working together, reflecting and improving.
Time Commitment:
The class will run on Wednesdays from June 2025, from 10.30am – 12/12.30pm. We ask for a commitment to run this 90 – 120-minute class for at least two terms ideally.
How will you be supported?
- You will be supported by our Volunteer Coordinator, the Manager of Family Services and the wider team
- You will receive a Centre induction.
- You will have access to e-learning modules on a range of topics.
- You will be reimbursed for reasonable and agreed ‘out of pocket’ expenses such as travel.
- You will be invited to social and other events
Recruitment Procedure
Register on our online volunteering database. We will contact you and, if suitable, arrange an informal interview.
The Centre enables families, children and young people to overcome poverty and avoid homelessness.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead the Way: Become Our Volunteer Chief Operating Officer at SUNSHINE!
Are you a dynamic leader with a passion for orchestrating impactful change? SUNSHINE—a soon-to-be registered charity dedicated to combating loneliness and building stronger communities—is seeking a visionary Volunteer Chief Operating Officer to join our journey. In this role, you will work closely with our Founder and CEO to set up, streamline, and manage operations, laying a robust foundation for a transformative organization.
About SUNSHINE
At SUNSHINE, our mission is to illuminate lives by forging genuine connections and building vibrant communities. As a grassroots initiative in its early days, we are preparing to officially register as a charity. We strive to spark joy, connect isolated individuals, and foster an environment where everyone feels they belong. Your operational expertise will be key in transforming this ambitious vision into lasting impact.
Your Role as Chief Operating Officer
As our Volunteer COO, you will serve as the operational catalyst behind SUNSHINE. Your mission will be to ensure our internal processes and teams are aligned with our values and ready for growth. Working hand in hand with the Founder and CEO, you’ll be responsible for creating an efficient, agile, and sustainable operational framework.
Key Areas of Impact:
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Operations Management: Develop and implement streamlined processes and systems that support the day-to-day management and long-term growth of SUNSHINE.
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Strategic Planning: Collaborate with leadership to create and execute both short-term and long-term operational strategies that drive our mission.
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Team Coordination & HR: Oversee recruitment, team building, and HR functions, fostering a collaborative and high-performing environment.
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Resource & Project Management: Ensure optimal allocation of resources, monitor project timelines, and drive the execution of key initiatives.
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Risk & Compliance Oversight: Identify operational risks and establish robust controls to ensure compliance with relevant legal and regulatory standards.
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Innovation & Efficiency: Constantly seek and implement innovative solutions to enhance workflows, improve processes, and boost overall efficiency.
What We’re Looking For
We’re searching for a proactive leader who embodies operational excellence and a passion for community impact. The ideal candidate will have:
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Proven Operational Experience: A background in operations management, strategic planning, or project leadership, with a preference for experience in start-ups or non-profit environments.
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Strategic & Analytical Insight: A knack for designing effective strategies and a keen eye for continuous improvement.
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Passion for Community: A deep commitment to social impact and the belief that every operational decision can drive transformative change.
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Collaborative Nature: Exceptional communication and teamwork skills to work seamlessly with the Founder, CEO, and our passionate team.
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Adaptability & Resilience: The ability to thrive in a dynamic, evolving start-up setting, turning challenges into opportunities for growth.
Why Join SUNSHINE as Our Chief Operating Officer?
Taking on the role of Volunteer COO means more than managing operations—it’s about steering the future of a movement dedicated to connection and community well-being. By joining our leadership team, you’ll:
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Shape Our Future: Influence crucial operational decisions that lay the groundwork for a sustainable and impactful charity.
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Drive Innovation: Be at the forefront of implementing creative solutions that enhance efficiency and elevate our mission.
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Grow Professionally: Expand your operational and leadership skills in a collaborative, purpose-driven environment.
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Experience Deep Fulfillment: Enjoy the satisfaction of directly contributing to a cause that transforms lives and fosters lasting community bonds.
Ready to Lead the Charge?
If you’re excited to shape an organisation at its very inception and use your operational expertise to create sustainable social change, we want you on our team. Join SUNSHINE as our Volunteer Chief Operating Officer and help us build the foundation for a brighter, more connected future.
Welcome to SUNSHINE—where every strategic move lights up lives and communities.
SUNSHINE is London based dedicated to bringing people together, fostering connections, enhancing wellbeing and transforming lives.

The client requests no contact from agencies or media sales.