Community events volunteer volunteer roles

Youth Leaders work directly with young people in St John Ambulance Badger Setts and Cadet Units. By organising a mixed weekly programme, this role will support the learning and development of young people into the next generation of health citizens. Youth Leaders also help young people develop their confidence, teamwork skills, self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team.

You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

Youth leaders will be expected to regularly attend weekly youth meetings and undertake mandatory training to support the role. There will be e-learning to complete and three day courses, dates to be confirmed.

Pursuing the role

If you are successful you will need to undertake induction & training for role at these dates:

• Welcome Event (Induction) - 09/09/2025

Candidates will be invited to a selection event in Liverpool where they will meet local youth teams and young people, have an interview and talk to experienced youth leaders about the role.

Closing date for these opportunities is: Tuesday 29th July 2025

To apply for this opportunity please follow the link below:

The Bromley Experts by Experience Treasurer will help the board of trustees carry out their financial responsibilities, working closely with the Chief Executive Officer (CEO), Chair of Trustees and staff team in establishing strong foundations for this Deaf and Disabled People’s Organisation with a view to a financially sustainable future. You will also be supporting us in developing our future approach to financial management, making the most of financial modelling, and supporting clear reporting to funders, partners and stakeholders.

The Treasurer will play a vital role, working with the Chief Executive Officer (CEO), Chair of Trustees and staff team to help the organisation ensure sound financial records, develop income streams, and build impact reports. As part of a new, expanded board of trustees at Bromley Experts by Experience, you will provide effective financial oversight, supporting the CEO and senior staff members in developing our vision and strategy to ensure a financially sustainable future.

IMPORTANT: As a Deaf and Disabled People’s Organisation, our governing articles require that our staff, trustees and volunteers bring with them lived experience of disability (self-identified or otherwise). See how we define this below.

Responsibilities of the Treasurer:

• Present financial reports to the board in a format that helps fellow trustees understand X by X Bromley’s financial position.
• Advise the board on how to carry out its financial responsibilities.
• Work with professional advisors and staff, as needed to oversee the preparation and scrutiny of annual accounts.
• Ensure X by X Bromley activities benefit its members and beneficiaries.
• Ensure the board fulfils their duties and responsibilities for effective charity governance in line with Bromley Experts by Experience’s policies and the requirements of the Charity Commission for England and Wales.
• Support and advocate for X by X Bromley’s mission, vision and values.

What we ask of you:

• The Treasurer should expect to serve for a minimum of 12 months.
• The Treasurer is required to attend scheduled meetings with some ad hoc meetings where necessary.
• It is anticipated that the time commitment will be an approximate average of 2.5 hours per week. This will mainly comprise of:
  • Board meeting attendance (plus preparation thereof) every 8 weeks,
  • AGM attendance (plus preparation of papers and accounts),
  • Supporting our annual Disability Pride event.
  • Regular scheduled meetings with senior staff.
• As we are a very small charity, there could be occasions when extra time will be required (e.g. during the planning of new projects or dealing with any particular difficulties that arise), or where additional support would be appreciated (e.g. attending events, meeting members at project days).

Key Skills and Qualities:

• Lived Experience of disability (can be self-identified)
• A belief that Disabled People can and should be actively welcomed and included in our communities. An understanding that it is barriers in society that make that harder. This is called the Social Model of Disability.
• A qualified accountant with not-for-profit awareness and knowledge. An understanding of very small charities and/or DDPOs would be advantageous.
• Competent IT skills, including working knowledge of QuickBooks and Excel.
• Ability to communicate and explain financial information accessibly.
• Strong analytical and evaluation skills, demonstrating professional and independent judgement.
• A genuine interest in local communities and people.
• Strong leadership and communication skills, communicating in a way that is accessible to you.
• Understanding of the legal duties, responsibilities and liabilities of trusteeship, the Treasurer role, and the financial aspects of running a charity.
• An effective team worker, contributing an independent perspective.
• Possess and demonstrate integrity, objectivity, accountability, and honesty.
• Commitment to Bromley Experts by Experience’s aims, objectives and values.

The Treasurer must be legally eligible to stand as a registered Company Director and Charity Trustee. Having had previous experience as a trustee of a voluntary organisation is an advantage.

The Treasurer will require a DBS Check to be completed.

What we mean by lived experience of disability:

As we follow the Social Model of Disability, our definition of Disabled person includes anyone who is being discriminated against or disabled by barriers in society, including:

• People with physical impairment
• People with visual impairment
• Deaf people
• People with hearing impairment
• People who are neurodivergent
• People with learning difficulties/disabilities
• People who experience mental health conditions/mental distress
• People with long-term health conditions

We recognise that a lot of these impairments are invisible and many people have more than one impairment.

Trustees at Bromley Experts by Experience play a vital role, collaborating with the Chair, fellow Trustees and the Senior Management Team to set a clear and strong strategic direction for the organisation. You will ensure that Bromley Experts by Experience is delivering against its charitable objectives and working in line with our governing documents. You will also support Bromley Experts by Experience to grow and develop as an organisation by combining your lived experience and professional expertise in a specific field, enabling us to become more impactful and effective.

As a trustee, you are also responsible for ensuring that Bromley Experts by Experience uses its resources effectively and efficiently to deliver its charitable purposes and continue to provide benefit to our members, beneficiaries and local Deaf and Disabled people.

Areas of expertise we are prioritising

We are especially seeking trustees with expertise in one or more of these areas:

• Fundraising Strategy:
  • Supporting X by X Bromley to sustain, maximise and diversify income streams and fundraising activity.
  • Supporting the development of a Fundraising Policy and Plan of Action.
  • Building and maintaining relationships with funders and commissioners.
• Human Resources:
  • Supporting the Deputy CEO and ensuring that X by X Bromley complies with relevant employment laws and regulations.
  • Advising on good practice in staffing and HR matters.
  • Supporting the development, and review of, HR policies and procedures.
• Legal and Policy:
  • Guiding on relevant legal and policy matters, including contracts and governance.
• Organisational Strategy:
  • Supporting Senior Management Team to shape our strategic direction and plan for implementation.
• Secondary and Further Education:
  • Supporting X by X Bromley with advice for a brand-new stream of youth work in education settings.

IMPORTANT: As a Deaf and Disabled People’s Organisation, our governing articles require that our staff, trustees and volunteers bring with them lived experience of disability (self-identified or otherwise). See how we define this below.

Responsibilities of Trustees:

• Ensure that Bromley Experts by Experience operates in accordance with its governing documents and the law
• Set a clear and strong strategic direction for the organisation
• Ensure that Bromley Experts by Experience uses its resources (financial and otherwise) effectively and efficiently to deliver its charitable purposes
• Manage risks responsibly, avoiding exposing Bromley Experts by Experience to unnecessary risk and taking appropriate steps to mitigate risks
• Make decisions about Bromley Experts by Experience’s policies and strategies
• Be an ambassador for Bromley Experts by Experience, promoting our work and values

What we ask of you:

• Trustee Board Members should expect to serve for a minimum of 12 months.
• Trustee Board Members are required to attend scheduled meetings with some ad hoc meetings where necessary.
• It is anticipated that the time commitment will be an approximate average 1.5 hours per week. This will mainly comprise of:
  • Board meeting attendance (plus preparation and minutes) every 8 weeks.
  • AGM attendance (plus preparation and minutes)
  • Supporting our annual Disability Pride event.
  • Occasional scheduled meetings with senior staff and/or Chair.
• As we are a very small charity, there could be occasions when extra time will be required (e.g. during the planning of new projects or dealing with any particular difficulties that arise), or where additional support would be appreciated (e.g. attending events, meeting members at project days)

Key Skills and Qualities:

• Lived Experience of disability (can be self-identified)
• A belief that Disabled people can and should be actively welcomed and included in our communities. An understanding that it is barriers in society that make that harder. This is called the Social Model of Disability.
• Strong organisational skills.
• Experience of how Trustee Boards operate and of effective charity governance
• Accuracy and efficiency with an eye for detail.
• Good interpersonal and communication skills, communicating in a way that is accessible to you.
• Possess and demonstrate integrity, objectivity, accountability, and honesty.
• An effective team worker, contributing an independent perspective.
• Understanding of the legal duties, responsibilities and liabilities of trusteeship and the financial aspects of running a charity.
• A genuine interest in local communities and people.
• Commitment to Bromley Experts by Experience’s aims, objectives and values.

You must be legally eligible to stand as a registered Company Director and Charity Trustee. Having had previous experience as a trustee of a voluntary organisation is an advantage.

We require a DBS Check to be completed for all Trustees.

We are especially seeking trustees with expertise in one or more of the following areas:

• Fundraising Strategy
• Human Resources
• Legal and Policy
• Organisational Strategy
• Secondary and Further Education

What we mean by lived experience of disability:

As we follow the Social Model of Disability, our definition of Disabled person includes anyone who is being discriminated against or disabled by barriers in society, including:

• People with physical impairment
• People with visual impairment
• Deaf people
• People with hearing impairment
• People who are neurodivergent
• People with learning difficulties/disabilities
• People who experience mental health conditions/mental distress
• People with long-term health conditions

We recognise that a lot of these impairments are invisible and many people have more than one impairment.

Become our Trustee Tresurer and chair our Finance Committee.We need a Trustees with energy, enthusiasm and commitment to help accelerate our influcence on wildlife and nature recovery issues in the country and beyond.

With a refreshed 3-year strategy (23-26), “A Wilder Herefordshire, More Nature Everywhere” we’re working hard to recover nature at scale through deeper collaborations, working with local community organisations and networks to develop a clear plan for nature’s recovery. We are also working with neighbouring Wildlife Trusts, river partnerships and national partners such as the Woodland Trust, National Trust, and Duchy of Cornwall.

So, with lots happening, it’s an exciting if challenging time for the Trust.  Urgent action is needed to address the decline of wildlife in our beautiful county – and we need to muster all the resources and skills we can to succeed.

We are a welcoming board who support and challenge each other to do better for wildlife.

We look to recruit trustees from a range of backgrounds, life stages and skills to join us.

At this time, we wish to recruit someone to take on the role of Treasurer, and chair our Finance Committee. You would need the following skills and qualities:

· A strong commitment to wildlife conservation and the Vision of the Trust;

· Demonstrable experience of financial management;

· The skills to analyse proposals and examine their financial consequences;

· A good understanding of governance, gained either as a Trustee of another charity, a director of a company, or as a manager who has worked with Boards;

· The ability to apply clear logical thinking and creativity to developing our strategy

If you are successful, you will be welcomed and supported by a talented and committed board of trustees, a strong and experienced staff team and an active and expanding band of volunteers and by the wider Wildlife Trust movement. We hope you are inspired to apply, and we look forward to hearing from you.

Alison McLean OBE, Chair, March 2025

MY NAME IS CLIMATE FILM FESTIVAL 2025

BIRMINGHAM JULY 11-12

Volunteer Photographer and Videographer wanted!

‪We are seeking photographers and videographers to help us document the "My Name is Climate" Film Festival 2025. The event will take place over two days on July 11 and 12 at The Best Western Plough and Harrow Hotel on Hagley Road, Birmingham. We will feature films addressing climate change, social issues, and animal and human rights, with Q&A sessions with filmmakers between screenings.

On Saturday, we will hold award ceremonies and networking opportunities following the screenings, along with photo sessions.

Volunteers are essential to our festival, which has been running since 2015, and we need your help to capture these moments. Please apply as soon as possible, and let us know what gear you have and your flexibility, as our schedule runs from 12:30 PM to 8 PM on both days. 

As a charity foundation focused on community awareness, your support will be greatly appreciated. You will be part of a collaborative team alongside other members.
 

We will cover food & drink expenses on site.

Thank you!

My Name Is Climate Team

Voluntary role, c. 0.5 day per week
Meetings held in Macclesfield

The Silk Heritage Trust celebrates and shares the extraordinary story of Macclesfield; a story of creativity, industry, and enterprise. After a period of focused work, we are in healthy and optimistic position, with a clear strategic plan and the resources we need to achieve an ambitious step-change in the coming years. Support from the National Heritage Memorial Fund, Arts Council England and the National Lottery Heritage Fund mean that we’re able to look forward to a transformed future at the heart not only of the North West’s industrial heritage, but also the wider international patrimony of textile design and manufacture.

With a new lease in place on Paradise Mill, and a significant opportunity to restore and commercialise the looms and pattern books we hold, we are preparing to make a once-in-a-generation investment in the future. Our goal is to create a unique, integrated visitor experience, with the breathtakingly atmospheric Paradise Mill complementing the wider story of Macclesfield’s heritage and people, as told in the neighbouring Silk Museum. The Old Sunday School building, one of our town’s landmark buildings, will be sensitively transformed so that it will continue to be a popular and much-loved community hub.

We are looking for an energetic individual who can act as a figurehead for the Trust, help strengthen and develop our networks, develop our landmark buildings and gain support for our vision. Our new Chair will bring skills and experience as a strategic leader, community and sustainability champion and entrepreneur.  If you share our passion for the regenerative power of heritage and culture, and can help drive our vision, then we look forward to hearing from you.

Expressions of interest should be received by 19 July 2025.
Interviews are expected to be held in Macclesfield between 21 - 28 July 2025.

"We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria".

WHO WE ARE
We are a Kingston-based social enterprise using creative thinking to build community cohesion. Encouraging different cultures to unite enables us to share and celebrate essential lessons. Partnering with cultural, social and sports organisation's, we put on programmes of training, workshops and other events that promote unity and tolerance.

We conduct research to challenge preconceptions around race and stereotyping. Our findings are supported by educational opportunities designed to broaden perspectives.

Ready for an adventure? Dive into the heart of Quilombo UK by exploring our website and videos! Discover our mission, values and the impactful work we do to make a difference in our community.

Your journey with purpose begins here

Join us in creating positive change!

ROLE DESCRIPTION

Join our dynamic team as a Volunteer HR Recruiter and play a pivotal role in shaping the future of our non-profit Organisation. As a key member of our Human Resources team, you will be responsible for managing the end-to-end recruitment process, ensuring the acquisition of talented individuals passionate about our mission. Your expertise will contribute to building a dedicated and skilled workforce, enabling us to impact the community positively. This role offers a unique opportunity to utilise your HR recruitment skills for a meaningful cause while gaining valuable experience in the non-profit sector.

Collaborate with hiring managers to identify hiring needs and implement effective sourcing strategies,
Interview and Selection
Build and maintain a strong talent pipeline.
Conduct initial screening interviews to effectively evaluate the candidates’ skill set and cultural fit while providing an engaging experience.
Foster positive relationships with candidates, keeping them informed about the status of their applications.
Ensure compliance with applicable employment laws and regulations.
Maintain accurate and up-to-date candidate records and recruitment metrics.

 REQUIRED SKILLS:

Proven experience as an HR Recruiter or in a similar role
Familiarity with job boards and professional social platforms
Strong understanding of recruitment processes and employment laws
Good communication and interpersonal skills
Office based skills (Word, Excel, PowerPoint)
Excellent time management and organisational skills
Strong marketing and negotiation skills
Outstanding teamwork skills and ability to create relationships at all levels, showing respect to different types of people.
Professionalism and Confidentiality

WHAT WE OFFER:

Opportunity for professional growth and development in Recruitment and other HR departments depending on your knowledge and learning aptitude.
A collaborative and inclusive work environment that values diversity and innovation.
Office (Excel, Word, PowerPoint)

The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday to Friday.

Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.

Job Types: Part-time, Volunteer

Contract length: 16 weeks

Expected hours: No less than 12 per week

Benefits:

• Work from home

Schedule:

• Day shift
• Flexitime

Work Location: Remote

Lead a dynamic, mission-driven charity at a pivotal time in its development. As Chair of Trustees, you’ll play a central role in shaping the future of the Surrey Hills Society – championing one of England’s most treasured National Landscapes.

This is a unique opportunity to lead a passionate and growing charity dedicated to conserving, enhancing and celebrating the Surrey Hills National Landscape. You’ll work closely with trustees, our small team and volunteers to provide strategic direction, strengthen governance, and grow the Society’s reach and impact. Ideal candidates will bring senior leadership experience, strong communication skills, and a collaborative approach to chairing a diverse and committed Board.

The Sheila McKechnie Foundation (SMK) was set up in June 2005 in memory of legendary campaigner, Sheila McKechnie.Campaigning is vital to a healthy society. We help campaigners to thrive. In a free and hopeful society, people need to know they have the power to make a difference: that they are able to envisage change and can push for that change to happen. For nearly two decades, we have helped all sorts of individuals, causes and charities to find their power as changemakers – as campaigners. We support, connect and champion these campaigners, equipping them to go after the social change they seek.

The Chair will hold the Board and staff team to account for SMK’s mission and vision, provide inclusive leadership to the Board and ensure that Board members fulfil their duties and responsibilities for the effective governance of SMK. The Chair will line manage and support the Chief Executive and ensure that the Board functions as a unit and works closely with the Chief Executive and staff team to achieve agreed objectives. They may also be asked to act as an ambassador and a public face of SMK in partnership with the Chief Executive and the Board.

For further information, see our website and the recruitment pack. 

Our Visitor Welcome volunteers create a positive first impression with a warm welcome; helping all visitors get all they need from their visit. You’ll also help us provide a personalised thank you, leaving people with a positive lasting impression. 

 This role will suit you if you are:

• Someone who loves meeting people and being part of a team
• Looking for new experiences
• Wanting to utilise your communication skills or develop them further
• Someone who enjoys a busy environment
• Happy working outdoors in all weathers
• Comfortable being in a physically active role

Tasks and responsibilities

• Creating warm welcomes for every visitor, putting their needs first
• Sharing information, answering questions and helping visitors get the most out of their visit.
• Giving personalised ‘goodbyes’ and heartfelt ‘thank yous’
• Multi-tasking across the site to help us keep the property looking fabulous, reporting where something may need attention.
• Looking out for ways to do the little things that make a big difference. This might include driving visitors around on our Shuttle, or supporting in the bookshop.
• Helping visitors get their bearings and informing on the best routes around the property depending on their needs and our offer.
• Finding out what’s on offer at Ickworth and other local sites, so you can encourage people to do more, stay longe and bring others. Promote the National Trust and deepen their connection to our cause.
• Keeping in touch with the wider team, so you know what’s happening, particularly during event days.
• You are important in making sure things run as smoothly as possible – this includes getting to know health and safety and evacuation procedures.

By getting involved you could:

• Join an enthusiastic and varied team and form new friendships
• Volunteer at this beautiful and inspiring property
• Enjoy new experiences and learn something new every day
• Let your personality shine, and build connections with our visitors and wider property team
• Know you have made a difference to someone’s day out 

You’d also be joining Europe’s largest conservation charity and the wider National Trust team proudly looking after 780 miles of coastline, over 250,000 hectares of land, over 500 historic houses, castles, ancient monuments, gardens, parks and nature reserves (including lighthouses, villages, pubs and a gold mine!). We are a unique charity welcoming millions of people each year and with a vision to open up places for the benefit of everyone, for ever. 

 All National Trust volunteers will be asked to

• Respect and uphold the National Trust values whilst volunteering with us.
• Complete training required of all NT volunteers and any role specific training
• Adhere to relevant policies and processes including safeguarding, health and safety, and equality and diversity. 

 We want all our volunteers to feel welcome and to have an equally positive experience when volunteering with us. So, volunteers will:

• Be provided with the necessary induction, training, equipment and reasonable adjustments to do this role well and safely
• Be offered expenses to cover agreed travel costs between home and place of volunteering.
• Have remote access to support, news and rotas via our volunteer website 

Skills acquired: Advice & Guidance, Bus/Van Driving, Communication Skills, Community Development, Customer Service, Decision Making, Event Support, Fundraising, Guiding, Interpersonal Skills, Public Relations, Teamwork

Youth Leaders work directly with young people in St John Ambulance Badger Setts and Cadet Units. By organising a mixed weekly programme, this role will support the learning and development of young people into the next generation of health citizens. Youth Leaders also help young people develop their confidence, teamwork skills, self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team.

You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

Youth leaders will be expected to regularly attend weekly youth meetings and undertake mandatory training to support the role. There will be e-learning to complete and three day courses, dates to be confirmed.

Pursuing the role

If you are successful you will need to undertake induction & training for role at these dates:

• Welcome Event (Induction) - 06/10/2025

Closing date for these opportunities is: Friday 1st August 2025

To apply for this opportunity please follow the link below:

Opportunity to join The Restart Project’s board of trustees

As we embark on implementing our newly formed strategy, we are looking for a finance trustee who can support us by connecting our ambitious goals with financial realities.

Our vision is by 2035, we’ve helped to end the throwaway production and consumption of electrical products. With systemic support, repair and reuse is easier, cheaper and more rewarding for all.

In 2025 we are winning the argument and are now entering a new phase of doing the ‘hard yards’ of getting our ideas implemented. This requires an evolution of our funding model. At the same time, working with companies – who are both part of the problem and part of the solution – poses special challenges for us to get right.

So we are now seeking a committed individual who shares our excitement and can help us realise the opportunities by serving as our finance trustee.

Who are we looking for?

The role would suit an individual looking to support the growth of a small charity, moving us beyond our 10 employees and further strengthening our finance and strategic approaches.

Having trustees with a mix of backgrounds, approaches and perspectives leads to better decision-making. We believe that a governance and accountability structure enriched by multiple voices and intersectional expertise, leads to more thoughtful, informed, just and liberatory strategies, decisions, and practices.

The finance trustee will take the lead at board level on:

• Advise on developing our business model and diversify earned and granted funding sources

• Monitoring and advising on the financial viability of the charity

• Working with staff to develop a three year business plan, our annual budgets and preparing for the yearly reporting to the Charity Commission

• Keeping the Board informed about its financial duties and responsibilities 

Responsibilities as a board member

As well as the finance trustee specific responsibilities above, board members collectively:

• Contribute in giving strategic direction to the charity, setting overall strategy and policy, setting targets and evaluating performance against agreed targets

• Ensure the charity applies its resources exclusively in pursuing its objectives

• Ensure the effective and efficient administration of the charity

• Safeguard the good name and values of the charity

• Declare any conflict of interest while carrying out the duties of a trustee

• Are responsible for the actions of the charity 

• Participate in other tasks as arise from time to time when possible, such as interviewing new staff, helping with fundraising etc.

• Attend quarterly meetings and read papers in preparation for the meeting

• Keep informed about the activities of the charity and wider issues which affect its work

• Be available to staff for advice and enquiries on an ad hoc basis 

Person specification 

We are seeking a finance trustee who has the following:

• Experience in business growth and financial management, ideally with a recognised accountancy or management qualification

• Understanding of charity finance

• A commitment to Restart’s vision, mission and values

• Willingness to devote the time and effort needed to fulfil the role

• A commitment to equity, diversity and inclusion, and to contributing to a positive working culture

Further information is available about both the treasurer and trustee role in the job specifications available on our website.

Youth Leaders work directly with young people in St John Ambulance Badger Setts and Cadet Units. By organising a mixed weekly programme, this role will support the learning and development of young people into the next generation of health citizens. Youth Leaders also help young people develop their confidence, teamwork skills, self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team.

You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

Pursuing the role

If you are successful you will need to undertake induction & training for role at these dates:

• Welcome Event (Induction) - 01/09/2025

Essential training for role - online or F2F, as well as a weekly commitment to provide support for the young people, aged between 5-18yrs

Closing date for these opportunities is: Monday 14th July 2025

To apply for this opportunity please follow the link below:

Our Visitor Welcome volunteers create a positive first impression with a warm welcome; helping all visitors get all they need from their visit. You’ll also help us provide a personalised thank you, leaving people with a positive lasting impression. 

 This role will suit you if you are:

• Someone who loves meeting people and being part of a team
• Looking for new experiences
• Wanting to utilise your communication skills or develop them further
• Someone who enjoys a busy environment
• Happy working outdoors in all weathers
• Comfortable being in a physically active role

Tasks and responsibilities

• Creating warm welcomes for every visitor, putting their needs first
• Sharing information, answering questions and helping visitors get the most out of their visit.
• Giving personalised ‘goodbyes’ and heartfelt ‘thank yous’
• Multi-tasking across the site to help us keep the property looking fabulous, reporting where something may need attention.
• Looking out for ways to do the little things that make a big difference. This might include driving visitors around on our Shuttle, or supporting in the bookshop.
• Helping visitors get their bearings and informing on the best routes around the property depending on their needs and our offer.
• Finding out what’s on offer at Ickworth and other local sites, so you can encourage people to do more, stay longe and bring others. Promote the National Trust and deepen their connection to our cause.
• Keeping in touch with the wider team, so you know what’s happening, particularly during event days.
• You are important in making sure things run as smoothly as possible – this includes getting to know health and safety and evacuation procedures.

By getting involved you could:

• Join an enthusiastic and varied team and form new friendships
• Volunteer at this beautiful and inspiring property
• Enjoy new experiences and learn something new every day
• Let your personality shine, and build connections with our visitors and wider property team
• Know you have made a difference to someone’s day out 

You’d also be joining Europe’s largest conservation charity and the wider National Trust team proudly looking after 780 miles of coastline, over 250,000 hectares of land, over 500 historic houses, castles, ancient monuments, gardens, parks and nature reserves (including lighthouses, villages, pubs and a gold mine!). We are a unique charity welcoming millions of people each year and with a vision to open up places for the benefit of everyone, for ever. 

 All National Trust volunteers will be asked to

• Respect and uphold the National Trust values whilst volunteering with us.
• Complete training required of all NT volunteers and any role specific training
• Adhere to relevant policies and processes including safeguarding, health and safety, and equality and diversity. 

 We want all our volunteers to feel welcome and to have an equally positive experience when volunteering with us. So, volunteers will:

• Be provided with the necessary induction, training, equipment and reasonable adjustments to do this role well and safely
• Be offered expenses to cover agreed travel costs between home and place of volunteering.
• Have remote access to support, news and rotas via our volunteer website 

Skills acquired: Advice & Guidance, Bus/Van Driving, Communication Skills, Community Development, Customer Service, Decision Making, Event Support, Fundraising, Guiding, Interpersonal Skills, Public Relations, Teamwork