54 Community fundraising and operations officer jobs in Bermondsey, Greater London

Help build the operational backbone of a multi-award winning charity that's ready to grow further, with a clear path to becoming our COO.

For seven years, one exceptional leader has held impact, organisational development and much of YUAF's operations, building the processes, funder relationships and team support that became part of the spine of how we grew. As they move on, we're not just replacing them. We're rethinking and widening the role.

This post exists to hold the organisation steady and take operational responsibility off the Chief Executive's plate, freeing her to focus on strategy, key donors and the funding pipeline.

What you'll hold

You'll report to the Chief Executive and sit on the Senior Management Team, owning income generation, impact and evidence, business planning, governance, performance management and the systems underneath them all. You'll line-manage four people: the Pathways Lead, Marketing Lead, Project Manager and Futures Lead.

Where the role is going

From month seven, this role is intended to move to full time with deeper ownership of income and strategy. As YUAF grows, and subject to income generation, we want this post to develop into our Chief Operating Officer role. We'd rather appoint someone who outgrows this description than someone who fits it exactly.

How you'll start

The first six months are a settling period at 30 hours per week. You'll learn how the organisation actually works, get embedded in the culture, and understand the programmes by spending real time with young people and the people who deliver them.

You'll build relationships across the team, with funders and with partners, and by month three, we want people to naturally come to you as a trusted point of contact.

We also want you to look at YUAF with fresh eyes. Where are the gaps? What's held together by one person's memory alone? Where does delivery quality drop, and why? What would make life easier for the staff doing the hardest work? Bring us both the diagnosis and the solutions.

The timing is on your side: November to February is our quietest season, when the Studio Bus is largely off the road. Delivery picks up again in March 2027, so the role builds in stages rather than coming to you all at once.

How to apply

In addition to providing your CV and cover letter, it is a requirement of the application process that you complete our Head of Operations Questionnaire. A link for this can be found on the attached job description. 

Note

We recognise that AI is a useful tool, however, we will be assessing applications, cover letters and running through AI to ensure that it was written by yourself as part of our shortlisting process. So please take the time to write your own application, this is a serious role that requires critical and independent thinking.

Since 2018, the LRU has grown its membership to over 7,000 renters across London.  Through our six branches, we support renters to take action to transform the housing system.  Organising in communities, the LRU runs training, facilitates peer support, takes collective action and campaigns on local issues, to grow our power.

The Operations Lead plays a key role in facilitating the union’s work, every day. By overseeing the systems, processes and resources that keep the union running effectively, this role creates the conditions for every part of the union to thrive. Working across teams, the Operations Lead helps ensure the organisation is resilient, efficient and well-equipped to achieve its goals.

You will be part of the LRU staff team alongside 15 other staff, who work with members to build the power of the union by organising, campaigning, training and facilitating peer support and member solidarity actions.  We expect staff to uphold the union’s values, and work together to implement collectively agreed strategies.  Each staff member has a line manager, and the staff team are accountable to the elected member Coordinating Group, and to each other.

Key decisions are held by the elected member Coordinating Group and subcommittees, with staff inputting into and facilitating these decisions.

Job description 

This role is varied, and can look different month-to-month.  This job description outlines some activities that you will be doing every month, and some activities that you will only do from time-to-time.

Building collective capacity

• Convening the line management team, organising monthly meetings and ensuring actions are being completed
• HR administration, including holding new starter induction processes; ensuring annual reviews are completed; supporting line managers when conflict or performance issues arise; and ensuring policies are reviewed and kept legally compliant
• Overseeing financial management, including processing invoices and expenses, annual budget development, and holding the relationship with our external accountant.
• Overseeing fundraising including prospecting, bid writing, reporting and fundraising strategy development with the fundraising team
• Overseeing office and resource management
• Overseeing formal compliance and risk management, including insurance, GDPR, and engagement with Companies House
• Inputting into staff decisions and LRU strategy discussions
• Taking part in team meetings
• Joining staff working groups when capacity allows

Building leadership

• Providing support to the elected member Staffing and Finance, and Information and Knowledge subcommittees

Building the power of the union

• Overseeing digital infrastructure, working with the Database Support Officer, and engaging external support when needed.
• Supporting member onboarding process, working with the Union Coordinator – Membership and Democracy.
• Participating in cross-staff calls sessions at least once a month.
• Attending and taking on roles at cross-union meetings, events, trainings and gatherings or other project meetings, across the year as capacity allows.
• Monitoring and responding to messages in main inboxes and carrying out other administrative tasks related to our membership system.

Person specification

• Experience coordinating the day-to-day operations of an organisation, ensuring systems, processes and priorities are effectively managed.
• Strong planning and problem-solving skills, with the ability to improve processes and identify practical solutions.
• Experience supporting people management processes, which can include recruitment, induction, performance management or employee relations, with the ability to work sensitively and maintain confidentiality.
• Experience overseeing organisational finances, including budgets, invoices and expenses, and working confidently with external finance professionals.
• Experience managing organisational compliance and governance, including risk management, data protection and maintaining accurate organisational records.
• Strong ability to build positive and effective relationships with a range of people, who have different experiences and positionalities
• Excellent written and spoken communication skills, with the ability to communicate clearly with a range of people to confidently explain processes and decisions
• Confidence using and overseeing digital systems, with the ability to support others in using them
• An ability to work independently, exercising sound judgement – and work collaboratively as part of a small team.
• A commitment to LRU values

Job title: Finance and Operations Officer

Manager: Head of Finance

Location:  London

Salary: Starting salary £30,500 (Salary band: £30,500 to £33,500 inclusive of London weighting)

Hours: Full time, 37.5 hours per week

Contract: Permanent

Overall purpose

As the Finance and Operations Officer, you will play a key role in making sure the charity’s expenditure is well managed, accurately recorded, properly authorised and fully auditable. The post holder will have day-to-day ownership of purchase ledger processing, supplier payments, staff and client expenses, payment runs and expenditure controls. They will ensure that all expenditure is coded correctly, supported by appropriate documentation, treated correctly for VAT and recorded in line with internal policies, accounting requirements and funder restrictions.

The postholder will work closely with the Head of Finance and colleagues across the organisation to make expenditure processes clear, efficient and well controlled. This includes supporting staff to understand purchasing, expenses, authorisation and supplier processes, and helping teams to manage spending in line with budgets, funding restrictions and organisational procedures. The role also includes practical operational support, helping to make sure colleagues have the equipment, technology set-up, office resources, basic systems access and clear guidance they need to do their jobs effectively and safely. This will include creating and maintaining guidance that helps the organisation run smoothly, such as office guidance, health and safety information and equipment policies.

You will also be expected to contribute to and uphold our outstanding culture by living and demonstrating our values of being mission-led, welcoming, entrepreneurial and collaborative.

Key responsibilities 

Finance responsibilities — expenditure focus (65%)

· Process purchase invoices, staff expenses and client payments accurately and promptly, ensuring all expenditure has the correct approval, coding, VAT treatment and supporting documentation.

· Maintain day-to-day ownership of the purchase ledger, ensuring supplier accounts are accurate, up to date and reconciled where needed.

· Ensure staff and client expenses are captured and recorded accurately, comply with the relevant expense policy and are paid in a timely manner.

· Prepare supplier, staff and client payment runs ready for approval and payment by the finance team.

· Verify supplier details and changes to bank details in line with finance controls, escalating any concerns or unusual activity.

· Support checks on expenditure completeness, including identifying missing invoices, outstanding approvals, unprocessed expenses and unmatched payments.

· Support month-end expenditure processes, including reviewing expenditure coding, posting accruals and prepayments, and helping to ensure the monthly income and expenditure position is accurate by agreed deadlines.

· Allocate shared costs across cost centres and projects, ensuring expenditure is coded accurately and consistently

· Reconcile expenditure-related control accounts and third-party platforms where relevant, ensuring differences are investigated and resolved promptly.

· Ensure fundraising platform fees are recorded properly alongside income from those platforms.

· Work with budget holders to resolve expenditure queries and improve the quality of coding, descriptions and supporting information.

· Work with the Head of Finance to help colleagues understand purchasing, expenses, authorisation, supplier set-up and other expenditure processes.

· Undertake expenditure control activities, including checking supplier set-up, verifying supplier detail changes, reviewing payment evidence and supporting compliance with delegated authorities.

· Provide support for income processing where needed, particularly where this links to restricted fund expenditure, funder evidence or month-end processes.

· Support year-end audit by preparing expenditure evidence, responding to sample requests and ensuring finance records are complete and easy to trace.

· Support ad hoc finance projects, including improvements to expenditure processes, system changes and policy or procedure updates.

· Maintain and regularly update the organisation’s asset register, mobile phone inventory and user allocation records.

· Identify and implement improvements to finance and operational processes to strengthen controls, improve efficiency and enhance user experience.

· Work collaboratively with operational teams to review outstanding financial items, resolve queries and improve compliance with finance procedures.

Operational responsibilities (35%)

· Act as the secondary administrator for Vodafone services, maintaining user records, managing SIM allocations, coordinating account changes, resolving supplier queries, and reviewing monthly charges.

· Coordinate the procurement, allocation and recovery of company equipment, including laptops, headphones, mobile phones, monitors and other IT assets, ensuring records and costs are accurate.

· Monitor contracts, usage and costs linked to operational platforms, telecommunications and office services, highlighting issues or opportunities for savings.

· Support onboarding and offboarding by ensuring equipment, access requirements and related records are in place, returned or updated promptly.

· Ensure operational records, policies and procedures linked to expenditure, assets and procurement remain accurate and up to date.

· Create and maintain practical guidance, policies and procedures that help the organisation run smoothly, including office guidance, health and safety information and equipment policies.

We are looking for a senior partnerships officer who will ensure our vital work to address the
environmental crisis is well funded, working to secure new partnerships and stewarding existing
funder relationships.

This multifaceted role works across teams to coordinate and deliver Green Alliance’s fundraising
activities and grant management. Collaborating with the organisation’s policy and political
experts, you support the creation of creative and impactful new project proposals that address
environmental problems and support the organisation’s strategy. You will identify funders for this
through prospecting and relationship building and will guide proposals through processes to
secure funds. You will monitor the organisation’s progress against fundraising targets and lead on
management of our funding pipeline.

Stewardship of existing funding relationships is a significant part of this role which means
ensuring we have excellent communication with our funders, making sure they receive high
quality reports on Green Alliance’s impact and supporting the team to see our funders as partners.
You will manage our Business Circle and maintain relationships with its members and support
efforts to recruit new business members into Green Alliance Task Forces.

Excellent communication skills are at the heart of this role, both written and verbal. You will be
confident, efficient, and resourceful; calm under pressure and enjoy building strong relationships
with a variety of senior stakeholders, as well as working independently. Strong skills in relation to
organisation, administration and prioritisation are essential.

You will need to understand, or be willing to learn about, the political and environmental policy
contexts we work in.

Please note that we reserve the right to close this vacancy early and interview suitable candidates as applications are received. You are encouraged to apply as soon as possible.

Are you interested in playing your part in making a difference to our world? Come and join our team as a Philanthropy Manager - we are hiring here at ClientEarth!

This role offers the chance to join a high‑performing, deeply collaborative Philanthropy Team within ClientEarth’s Development Department, working closely with major donors, trusts, and foundations across multiple countries.

Important dates to note:

• Deadline to submit an initial application: 21 September 2026
• If your profile passes initial screening, you will be asked to submit additional information in the form of three additional questions. 
• The deadline to submit your answers is the 24th of September
• If we do not receive a response to these questions by the deadline we will assume you are no longer interested in the role. 
• Interviews will take place the from the 28th of September

Please also review the "Our Hiring Process" section at the bottom of this advert to learn more about the stages involved for this specific role. 

Key Responsibilities

• Build a resilient donor pipeline and manage prospects and donors through each stage of the pipeline.
• Actively solicit and manage donor relationships across assigned portfolio to achieve global philanthropy income target with a focus on building new income and unrestricted income
• Work with the Global Head of Philanthropy and Lead to implement agreed fundraising strategies across geographies
• Collaborating with the team to implement the Philanthropy strategy as part of the overall Global Fundraising strategy, liaising with leadership, programme leads, communications and finance to ensure ClientEarth maximises potential income from corporate, restricted and unrestricted income streams

See the job description for a full list of duties for this role.

Skills, Knowledge & Expertise

• Fundraising management experience working in major donor fundraising.
• Demonstrable experience of securing five (or higher) figure gifts as well as multi-year commitments including unrestricted income.
• Good knowledge of donor and pipeline management, and financial processes 
• Previous line management experience 

See the job description for a full list of duties for this role.

Job Benefits

Flexible working:  We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based. See our benefits page for more: Benefits | ClientEarth Careers as well as our flexible working FAQ.
 

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our Equity, Diversity and Inclusion (EDI) at ClientEarth | ClientEarth journey page for more.

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK or Belgium.
 

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.

Job titleChief Executive

ContractPermanent / Full time (35 hours a week)

Location London / hybrid (regular London presence)

Salary£95,000 - £100,000

Benefits Up to 6.5% matched pension, total contributions of 13%.
28 days annual leave per year plus public holidays.
Enhanced sick leave cover of up to 5 years.
Death in service benefit of 2x annual salary.
Employee Assistance scheme.
Working from home allowance.
Annual wellbeing allowance.

Reports to Chair and Board of Trustees

Direct reportsDirector of Finance and Operations
Director of Evidence and Improvement
Policy and Communications Manager
People and Business Partner

Background information

About us:

National Voices is the leading coalition of health and social care charities in England. We have more than 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of patients, people with Lived Experience, unpaid carers, their families and the voluntary organisations that work for them.

Our mission:

We advocate for a more equitable and person-centred health and care, shaped by the people who use and need it the most.

We do this by:

- Understanding and advocating for what matters to people, especially those living with health conditions and groups who experience inequalities

- Finding common cause across communities and conditions by working with member charities and those they support

- Connecting and convening charities, decisions makers and citizens to work together to change health and care for good.

Our five-year strategy:

In September 2024 we published a new five-year strategy that was co-produced with our staff, our member charities, our Lived Experience Partners and our key stakeholders. This set out three clear goals:

- End unequal access
By addressing the barriers experienced by those facing the worst outcomes, we will find solutions that improve care for all.

- Transfer power to people and communities
As a leader in co-production, we will help communities to work with system leaders at national and neighbourhood level to make big decisions together. This will maximise the skills and capabilities of patients, ensuring care is truly person-centred.

- Shift the measures of success
By campaigning for better patient experience and outcomes metrics, we can ensure that what matters to people becomes the key measure of success for the NHS.

In the first two years of the strategy we have already made big strides. For example, our work encouraging the Government to focus on “getting the basics right” has seen major policy initiatives designed to fix access to primary care and the 8am rush. Similarly, our work on the experience of waiting for elective care has seen the introduction of the first ever set of minimum standards for waiting.

Our work on the 10 Year Plan, and on the Quality Strategy, has also seen both patient experience and outcome measures given much greater prominence in how the NHS judges success and National Voices has now been commissioned by NHS England to help design the future of patient feedback mechanisms.

We have also successfully campaigned for funding formulas to be revised to enable the NHS to directly address the inverse care law and tackle the impact of health inequalities head on.

But there are challenges ahead, not least the role patients and communities play directly in co-producing improvement. With ICBs under huge financial pressures, and so much change in the health and care system, we need to make sure every piece of work we deliver is of the highest quality and adds real value. This is the only way to help others across the sector understand the value that people with Lived Experience offer to problem solving processes and creating better and more inclusive solutions.

PLEASE SEE RECRUITMENT PACK FOR FULL DETAILS AND APPLICATION GUIDANCE

Every grant you win becomes someone's first conversation in English, their first step into a job interview, their first time speaking up at a housing tribunal.

English for Action (EFA) is looking for a Partnerships Manager to grow the funding that powers our free, participatory ESOL classes for around 400 migrants across London. Our classes don't just teach English, they build the confidence and collective power people need to organise around housing and employment rights.

About the role

Working closely with our Fundraising Lead, you'll take real ownership of relationships with trusts, foundations and corporate funders, while helping shape how we diversify our income going forward. This is a role with genuine scope to bring your own ideas and see them through, not just execute someone else's plan.

You will:
- Write compelling grant applications, funding proposals and reports that win and retain funding
- Research and build a realistic pipeline of trusts, liveries and corporate foundations
- Develop and maintain strong relationships with existing donors and prospects
- Contribute to EFA's fundraising strategy, including newer income streams such as statutory, corporate, individual giving, membership and events
- Liaise with our Executive Team, Hub Leads and Project Managers so funding proposals stay grounded in what's actually happening in our classrooms and communities
- Maintain accurate donor and grant records on Donorfy, and support monitoring and evaluation of project outcomes

About you

You don't need a degree, and you're not expected to tick every box, nobody does. We're looking for someone with a track record of successful grant writing, strong research and relationship-building skills, and the organisation to manage multiple funding deadlines at once. Knowledge of the UK charity sector and UK trusts and foundations is essential; experience with public sector or EU education funding is a bonus.

If you have lived experience of migration and/or learning English as an additional language, we'd love to hear from you and how you'd like to draw on it in this role.

About EFA

English for Action provides free, participatory, empowering ESOL classes for migrants in London, spaces where students build community and organise collectively around issues like employment and housing rights. We're a national centre of good practice for a radical, participatory approach to ESOL, and we share this approach through training, research and partnerships. We're a team of 11 staff, a wider team of volunteers, and 7 trustees, run through shared leadership rather than a CEO, decisions are made collaboratively, and we aim for our structure to reflect that.

What we offer

- 22.5 hours (3 days) a week, mostly remote, with just monthly in-person meetings in London
- 28 days' annual leave (pro rata) after probation, plus bank holidays, plus a full week's paid closure over Christmas
- 6% matched pension contribution
- Enhanced sick pay, and enhanced maternity/paternity/adoption/shared parental leave
- Wellbeing allowance and full entitlement to leave for sickness, including mental ill-health
- A genuinely flat, non-hierarchical culture with collaborative decision-making on strategy and practice
- Tech and cycle scheme, and actively encouraged continuous personal development

Equal opportunities

EFA particularly encourages applications from people of colour, who are currently underrepresented at EFA and across the charity sector, and from people who have experienced moving to the UK or have English as an additional language. Where two or more candidates are of equal merit, priority may be given to a candidate from a less well-represented group. Please let us know about any access or other requirements we can accommodate.

Closing date: 11.59pm, Wednesday 30th September 2026
Skills test: w/c 5th October 2026 (writing and budgeting)
Interviews: Friday 9th / 16th October 2026

Questions before applying? Email Gina Rodriguez (HR Lead)

Help shape the future of an ambitious local charity

MRS Independent Living supports older people, disabled people and people experiencing mental health challenges to live independently, stay active and remain connected to their communities. We combine practical in-home support with innovative community-led projects that tackle inequalities and improve wellbeing.

We're looking for a Deputy Director who is excited by the opportunity to help lead this established local charity into its next chapter. 

This is a role for someone who enjoys thinking strategically while also rolling up their sleeves to make things happen. You'll work alongside the Director to shape our future, develop new services, build partnerships and secure funding. You'll also be happy stepping into day-to-day operations when needed to support the team, maintain continuity and ensure our services are high quality and running smoothly.

Whether your background is primarily in fundraising and you're looking to broaden your operational leadership experience, or you've led services and want to develop your fundraising and strategic skills, this role offers an excellent opportunity to build a well-rounded senior leadership career.

About the role

As Deputy Director you'll provide leadership across our community projects, helping us develop and deliver sustainable, high-quality services that make a real difference to our community.

You'll:

• Work with the Director and Board to shape organisational strategy and future development.

• Lead fundraising from trusts, foundations, corporate partners and other income sources.

• Oversee our community projects, ensuring they deliver expected outcomes.

• Support, coach and develop project staff and volunteers.

• Build strong partnerships across the voluntary, health and public sectors.

• Lead monitoring, evaluation and reporting to demonstrate our impact.

• Deputise for the Director when required.

• Take a practical, hands-on approach - providing operational support wherever it's needed. 

We're looking for someone who has:

• Experience in fundraising, service management or both, ideally within the charity and voluntary sector.

• Ideas to develop and grow our community work, and the confidence and project management skills to operationalise them. 

• Strong leadership skills and the ability to motivate and support others.

• Excellent relationship and partnership-building skills.

• A collaborative, adaptable approach with the confidence to switch between strategic thinking and practical delivery.

• A commitment to co-production, equity and user-led approaches.

Why join us?

This is a rare opportunity to help shape the future of a respected local charity while developing your own senior leadership experience.

You'll join a small, supportive team where your ideas will influence organisational strategy, new services and long-term sustainability. No two days are the same, and you'll have the opportunity to work across fundraising, operations, partnerships, governance and organisational development—making this an ideal stepping stone towards a Director or CEO role.

If you're looking for a leadership role where you can make a tangible difference to people's lives while broadening your skills and experience, we'd love to hear from you.

Our staff benefits include: 

• Flexible and hybrid working

• Generous holiday allowance of 28 days (pro rata) per year plus bank holidays, rising to 29 days after one years’ service

• Enhanced sick leave and pay

• Enhanced family leave and pay

• Ongoing opportunities for learning and professional development

• Employer pension contributions of 4%

• Life assurance cover equivalent to one year’s annual salary for members of our workplace pension scheme

St Barnabas with Christ's Chapel is a large, thriving, inclusive parish at the heart of Dulwich Village. This is an exciting opportunity for you to join our team in a central role that is key to the continued flourishing of our busy parish. This is a reconfigured and expanded role where you would have the opportunity to make a real difference to how we work together and implement our vision and mission priorities. In return we would offer you warm, collegiate, and engaged colleagues, both staff and volunteers.

This role is ideal for you if you a hands-on, collaborative, relational, and mission driven Christian professional who can balance operational excellence with a heart for people and community. As Operations Manager you will oversee the parish’s resources: people, buildings, IT, and finances, developing systems and structures that are effective, flexible, and culturally responsive.

PURPOSE:

● To work collaboratively with the Vicar, Wardens, PCC (church council), staff and congregation, supporting St Barnabas with Christ’s Chapel as we live out our vision and implement our Mission Action Plan (MAP).

● To help nurture a staff and volunteer culture rooted in mutual respect, honest communication and shared responsibility, supporting healthy rhythms of work and life.

● To be responsible for the management of the parish’s resources of people, buildings, IT, and finances. Developing effective, efficient, and flexible administrative processes, and robust and appropriate structures for leadership, management, and governance (including statutory compliance).

As a leadership role within a Church of England parish, there is an occupational requirement for the post-holder to be a Christian and enthusiastic about the vision and values of St Barnabas with Christ’s Chapel.

Full details of the role, benefits and the person specification for this exciting role can be found in the attached job pack. 

We look forward to hearing from you. 

We are looking for an inspirational new CEO to lead our dedicated team and continue to develop SLRA’s outstanding services and impact. You may be an experienced CEO or have the skills and determination needed to step up into the role. We are looking for someone who will ensure the continued exceptional impact of our work with local migrant individuals and communities and who will continue to develop our campaigning and policy influencing work at a time when the hostility of the external environment and government policies is more challenging than ever. If you think you might be the right person for this role, feel that you could bring the best out in those you lead and have the capability to define SLRA’s direction over the coming years, then we would love to hear from you.

SLRA is a well-established local migrant support organisation working with and for refugees, asylum seekers and other migrants who are at risk or in crisis because of immigration issues. We provide specialist immigration advice as well as a broad range of practical, social and therapeutic support services. We also campaign for a fairer immigration system, involving local people with lived experience in influencing local and national policy and practice.   

For all roles, we particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the hostile immigration system. We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices, and respect personal circumstances and needs of people with lived experience. Please feel free to use information and resources on their website which may help in preparing your job application. 

Age International's vision is a world where every older person is included and valued. Its mission is to inspire and channel UK and international support so that older people in challenging situations across the world can improve their lives.

The CEO of Age International provides leadership to a committed and dynamic charity which champions the rights, and improves the lives, of older people in low- and middle-income countries.

This is an exceptional opportunity to lead Age International at a pivotal moment for the rights and wellbeing of older people globally. As CEO you will provide inspirational leadership to an organisation with a strong reputation, deep expertise and a clear purpose: to ensure that older people everywhere can live with dignity, security and choice.

While the current strategy is defined, you will deliver this and then shape a new, ambitious strategy in years to come, working to influence policy, mobilise resources and nurture powerful partnerships that bring about lasting change.

With credibility, compassion and determination, you will champion the voices of older people internationally and lead Age International into its next chapter of impact and influence.

Please view the attached role description for full details.

Person specification:

Essential:

* Strategic vision, forward-looking, clear-thinking strategist able to read the environment and lead strategy processes.

* Passionate, values-based leader, committed to advancing the rights of older people.

* Senior leadership and governance experience in a complex organisation, preferably in the charitable / NGO sector.

* Strong experience of international development and humanitarian programme development and management, and related policy issues.

* Experienced income generator with financial acumen.

* Collaborative, relational team builder and manager committed to diversity equality and inclusion, able to use soft-power to build support.

* Partnership-builder creating impact greater than the sum of the parts.

* Confident external affairs representative, manager of stakeholder engagement and spokesperson, including for the media.

* Advocate and confident influencer able to drive policy change

* Engaging and effective communicator and campaigner, able to explain impact, inspire support and grow profile.

* Calm manager of change who is both agile and pragmatic.

* Thrives working in a small team on a big mission.

* Willing to travel internationally on programme monitoring visits and for conferences.

Desirable:

* Understanding of UN processes, health system strengthening, income security and social pensions, able to articulate the impact of gender discrimination and climate change on older people internationally.

* Experience as a CEO or of overseeing organisational management, policies and compliance.

* Technology and digital skills.

* Experience of leading public change campaigning.

* Experience as a Trustee.

What we offer in return:

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, Health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

The closing date for applications is 14th September, 2026.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Anonymisation

Please submit your CV as a Word document. It will be anonymised by our recruitment system.

Please provide a supporting statement that explains how you meet the competencies in the job description. Age UK acknowledges that AI may be used to support applications, however we expect candidates to personalise their experience, knowledge and skills. Failure to do so may result in your application being rejected.

Please do not include your name, or any other personal information in your supporting statement, to assist our inclusive recruitment process.

Please do not use heavy formatting for either your CV or supporting statement, as the system is unable to anonymise these.

All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if you are invited for interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Safeguarding

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

For a full list of benefits please visit our website.

We are looking for a person with an understanding of working with a values-driven team of people, in the charity or not-for-profit sector.

The person appointed will have an appreciation of the aims and values of the Sustain alliance and be excited by supporting our organisation in effective ways of working, whilst freeing up senior leaders and spokespeople to undertake influencing, communication, partnership development and fundraising activities.

The Operations and People Manager will help Sustain function effectively as an organisation and be a great place to work. This is a senior, trusted role working closely with the Chief Executive, Senior Leadership Team (SLT), Senior Management Team (SMT), line managers and Trustees to strengthen our people, operational and governance systems.

The post-holder will lead practical improvements in HR, people processes, line management standards, staff development, onboarding, offboarding, organisational culture and compliance. They will combine sound judgement, strong systems thinking and a people-centred approach, helping Sustain keep processes clear, proportionate and well-managed, while supporting colleagues to focus on effective delivery.

The mission of the Sustain alliance is to catalyse systemic change in the UK’s food and farming system – securing a healthy, fair, and sustainable future for all people, nature and a stable climate. Working in collaboration with our alliance members and others, we run a range of advocacy work, projects and campaigns to achieve permanent changes in policy and practice; and to engage more people, organisations and communities in being food system change-makers.

As with all senior roles at Sustain, the person appointed to this role will work mainly at the Sustain office in London during their probationary period, and thereafter at least half of working hours at our office, whilst benefiting from the flexibility offered to all colleagues. This is part of senior role-modelling of the creativity, support, engagement and well-being benefits that in-person working cultivates between colleagues. This will be managed in coordination with other senior colleagues to enable good in-person coverage and connectivity across the week and across common holiday periods.

Role and responsibilities
•Strengthen Sustain’s people, HR, operational and governance systems so that the charity works effectively, fairly and well.
•Help Sustain be a great place to work, with clear standards, supportive line management, good staff development and a positive, inclusive culture.
•Lead on high standards and practical improvements in recruitment; induction; probation; appraisals; people and HR processes; line management skills, knowledge and tools; staff consultation; and organisational policies and practices.
•Support senior leaders, line managers and Trustees with clear advice, reliable processes, good records and proportionate and effective risk management.
•Develop and maintain systems that are simple, useful and appropriate for Sustain’s size, values, resources and legal responsibilities
 

Tasks and responsibilities:

Organisational operations and systems
•Lead on managing and developing the charity’s operational activities.
•Ensure that senior management actions that support operational effectiveness are managed and carried out in a timely way, via an accessible and accountable process.
•Lead and/or participate in a range of internal groups that support operational effectiveness.
•Support the Chief Executive, Senior Leadership Team (SLT) and other relevant staff with governance matters, including:
oReporting to the Council of Trustees on operational and people matters;
oPerformance of the ‘Company Secretary’ role on behalf of Trustees;
oTrustee recruitment, induction and management of necessary information and processes;
oAppropriate compliance with the Charity Governance Code.
•Working with the Chief Executive and Chair of the Council of Trustees, help prepare and coordinate the agendas and the running of the quarterly board meeting and occasional (at least annual) staff and Trustees strategy day, as well as the Sustain AGM, Annual Report and Trustee elections (annual), as one of the key links in communication with and between Sustain’s Council of Trustees.
•Lead on development and implementation of one or more relevant chapter of Sustain’s Organisation Development Plan (ODP).

•Support the planning and running of events, working with Sustain team leads, partners, venues and contributors.
•Work with the Head of Finance, Head of Digital and Design and external suppliers to help ensure office, IT and operational arrangements are appropriate and support effective working.
 

People, HR and employment processes
•Lead development and implementation of HR processes, practical actions and transactions, using external HR and/or legal advisors for authoritative support and advice where needed.
•Lead on full lifecycle support for Sustain staff including:
oEffective and inclusive recruitment, onboarding and offboarding – implementing Sustain’s commitment to recruitment for diversity – working with SMT, finance and admin leads;
oCreating, grading, reviewing and updating job descriptions, working with line managers and the senior leadership team;
oManaging employment contract variances; funding precarity; end-of-contract and risk-of-redundancy processes, working with senior managers, line managers, affected employees and HR/legal advisors;
oCreating or supporting a range of opportunities for people from diverse backgrounds and identities to get involved.
•Act as first point of contact for HR queries, taking ownership of policies and process, culture and employee relations; informed by HR advice, consultation and annual staff survey, including overseeing an action plan to embed areas of good practice, and to pursue improvements in an accountable way.
•Regular review of job descriptions, grades, progression and staff benefits within Sustain to ensure we remain competitive within the sector.
•Provide or commission sector benchmarking data, analysis and recommendations to inform decision-making, using a methodology agreed with Trustee oversight, on matters such financial and non-financial staff benefits.
•Maintain and improve the Staff Handbook, Recruitment Handbook, and related policies, guidance, advice and other support.

Line management standards, learning and staff development
•Lead the development and implementation of clear, practical standards for line management at Sustain, working with SLT, SMT, the Line Managers Forum and external advisers where appropriate.

•Develop and oversee implementation of key processes such as annual appraisals, annual planning and objective-setting, and a suitable performance management process.
•Help ensure objective-setting, personal development and progression conversations are undertaken routinely, and that these and performance management are handled consistently, fairly and in line with Sustain’s values and legal responsibilities.
•Support line managers to run effective 1-to-1s, probation reviews, appraisals, workload conversations, development conversations, and difficult conversations where needed.
•Ensure suitable and sufficient ongoing learning opportunities and training for the staff team and the Line Managers group, driving the charity’s approach to consistent standards, personal development and career progression.
•Maintain and improve the Line Managers Handbook and related tools, templates and guidance.
Culture, EDI, staff voice and union liaison
•Manage and develop Sustain as a great place to work, with a working culture and practices that support effective delivery, as well as health, wellbeing and personal development.
•Serve as an active member of the Diversity Group, to implement and innovate on equity, diversity, inclusion and anti-racism, and to gather data to measure and report on impact and progress.
•Working with the CEO, provide a route for requests and suggestions from the Health and Wellbeing Group to be properly considered and actioned as appropriate.
•Develop and support ways for staff voices to be heard and influence policies, practices and organisational culture, and for staff to be able to raise ideas and concerns confidently and see actions taken as a result.
•Support structured staff consultation and union liaison processes, helping ensure they are well-organised, transparent, well-documented and conducted in line with Sustain's policies and recognition arrangements.

Governance, compliance and risk management
•Develop and update key resources, contributing to useful reference sets such as the Staff Handbook, Recruitment Handbook and Line Managers Handbook, including overseeing production, maintenance and updating of all policies, procedures and guidance relevant to operations and people.
•Ensure Sustain complies with all employment, health and safety, data protection, charity legislation and statutory guidance including filing at Companies House and maintaining organisational records with the Charity Commission, and managing the risk register and internal policies tracker.

•Ensure adherence to health, safety, diversity and safeguarding procedures in the office, in hybrid working and for events and activities; undertaking comprehensive risk assessments for events and activities; and ensuring appropriate risk mitigation, staff communication and updates to guidance.
Other
•Potential for this role to line-manage one or more member of staff, volunteer, paid intern and/or external consultant, offering 1-to-1 support for objective-setting, work delivery, coaching and pastoral matters.
•Any other reasonable tasks and duties, agreed with the Chief Executive, consistent with the nature and level of the role.

Person specification / What we’re looking for:

Qualifications and requirements
•Significant experience operating at a senior level in a people, HR, operations or an organisation development role, including responsibility for organisational systems and staff management. [E]
•Experience of working in a charity, not-for-profit, campaigning, membership, alliance or other values-led organisation. [D]
•Demonstrable commitment to the operations and people role through a relevant qualification, training or other continuing professional development (CPD). [D]
 

Experience
•Significant experience leading organisational, people or operational improvement and advising senior decision-makers. [E]
•Developing skills and learning plans, and commissioning and/or delivering learning opportunities including training, workshops, facilitation and/or coaching. [E]
•Managing employment contracts to improve employee information and job security, especially where funding is short-term and project-based, with insights into good practice. [D]
•Delivering training and/or guidance to improve people-related functions to be delivered by line managers. [D]
•Working in a unionised organisation. [D]
Skills, abilities and attitudes
•Confidence and experience to take a leadership role on operational and people matters, working with the Chief Executive, Trustees and senior managers. [E]
•Strong problem-solving skills, and negotiation skills and the ability and confidence to provide insightful and constructive proposals and advice. [E]
•Excellent project management skills. [E]
•Aptitude for managing financial information and budgets. [D]
•Ability to communicate clearly and sensitively in writing and verbally, including on complex, confidential or contentious matters. [E]
•Proficiency with computer software and records management. [E]

Knowledge
•Knowledge and experience of end-to-end management of staff team members and their development: recruitment, induction and probation; learning experiences, skills and training; personal and career development; performance management; support for health and wellbeing; and HR processes. [E]
•Sound knowledge of UK HR and employment rules and statutory guidance, and their implementation in good practice. [E]
•Knowledge of IT, online and practical systems for improving processes and efficiency. [D]
 

Attitudes and personal qualities
•Highly organised and self-motivated, with the ability to work flexibly, independently and meet deadlines; whilst having the judgment to know when and who to consult before proceeding. [E]
•High integrity, with a professional, diplomatic, values-led, solutions-focused and collaborative approach to working with individuals and a wider team. [E]
•Commitment and ability to work at our office in East London regularly. [E]
•Demonstrable commitment to equity, diversity, inclusion and racial justice. [E]
•Commitment to the mission and values of Sustain, and an interest in healthy and sustainable food and farming. [D]

Application closing date: Monday 14 September at 5pm (BST)

First stage interviews will take place (via Zoom) on: Wednesday 23 September 2026

Second stage interviews to take place in-person (London office) on: Wednesday 30 September 2026

Early applications are encouraged.

For any queries, please contact our recruitment team.

Responsibilities

People and Team Leadership

• Line manage the Fundraising Manager, providing regular supervision, support, and performance development

• Lead the planning and delivery of all-hands meetings and team development programmes, fostering a collaborative and high-performing team culture

• Maintain oversight of team resource mapping, ensuring capacity is well-managed across the organisation

Impact and Evaluation

• Lead the design and ongoing development of Routes' impact evaluation framework, ensuring it captures meaningful data about the difference our work makes

• Oversee the collection, analysis, and interpretation of impact data throughout the year, using findings to inform programme development and organisational decision-making

• Write and produce Routes' annual impact report, communicating our work and outcomes compellingly to funders, partners, and the wider sector

Income Generation

• Support the Fundraising Manager with grant applications, funder relationships, and income generation activity as needed

• Manage the sales pipeline for the mentoring programme, including prospecting, relationship development, and conversion of corporate and organisational clients

• Source and manage CSR partnerships, building relationships with corporate partners and ensuring existing partnerships are well-stewarded

Operations

• Lead on the creation, review, and approval of organisational policies, ensuring Routes' policies are up to date, legally compliant, and reflective of our values

• Oversee day-to-day office administration and organisational housekeeping

• Manage organisational insurance, ensuring appropriate cover is maintained and reviewed annually

• Oversee staff IT, laptops, phones, and software subscriptions, including troubleshooting and managing supplier relationships

• Draft and manage organisational contracts, including supplier, partner, and service agreements

• Lead on the conversion of Routes from a CIC to a CIO, working with legal advisors, the board, and relevant statutory bodies to manage the process

Strategy

• Contribute to the development and delivery of Routes' organisational strategy, bringing insight from your areas of responsibility

• Lead on the development and implementation of Routes' income generation strategy, working closely with the Fundraising Manager and Co-CEO

Communications

• Write thought leadership pieces for the Routes blog, contributing to Routes' voice and visibility in the sector

Leadership Development and Learning

• Take ownership of your own professional development, using the annual training budget to attend relevant training, events, and sector learning opportunities that strengthen your contribution to Routes and the wider sector

There are some areas of responsibility that sit under the other Co-CEO, but we would expect the person in this role to maintain some oversight or involvement in to enable smooth co-working between the roles. These are:

• Safeguarding: Act as Designated Safeguarding Lead (DSL) when required, ensuring Routes meets its safeguarding obligations and that staff and volunteers are appropriately supported

• Finance: Attend and contribute to monthly finance meetings, planned by other Co-CEO, maintaining a clear understanding of the organisation's financial position and flagging any concerns to the Co-CEO and board

• Governance: Attend board meetings, providing updates on areas of responsibility and supporting the board to fulfil its governance function

Person Specification

Experience

• Experience in a senior leadership role within the charity, social enterprise, or public sector

• Demonstrable experience of managing and developing staff, with a coaching and supportive leadership style

• Experience of income generation in a charity or social enterprise context, including either grant fundraising, corporate partnerships, or programme sales

• Experience of designing or overseeing monitoring, evaluation, and learning frameworks and producing reports that communicate impact clearly

• Experience of managing operational and governance responsibilities, including policy development and working with a board

• Experience leading teams in challenging, fast-changing and resource-constrained environments 

• Experience of working with or for communities facing marginalisation, discrimination, or structural disadvantage, and a deep understanding of the barriers refugee and asylum seeking women face in the UK

Skills and Knowledge

• Ability to balance day to day operational oversight with long term strategic planning, ensuring that Routes’ work remains in line with values and objectives whilst responding to the changing needs of participants and the external landscape

• Strong written communication skills, with the ability to write compellingly for different audiences

• Financially literate, with the ability to read and engage meaningfully with management accounts and budgets

• Highly organised, with the ability to manage a broad and varied portfolio without dropping the ball

• Comfortable working with data, both quantitative and qualitative, and using it to draw meaningful conclusions

• Strong relationship-building skills, with the ability to build trust quickly with a wide range of stakeholders including funders, corporate partners, board members, and colleagues

• Sound understanding of CIC/charity governance and good practice, and the ability to make confident decisions independently while knowing when to consult

Values and Approach

• Deep personal commitment to gender equality, racial justice, and the rights of refugees and asylum seeking people

• Understanding of the importance of implementing trauma informed practices and a commitment to accessible working practices for all

• A collaborative leadership style that builds trust, shares power, and brings out the best in others

• Comfortable with ambiguity and change, able to hold complexity without becoming overwhelmed by it

• Honest, transparent, and accountable, someone who says what they mean and follows through on commitments

• Energised by working in a small, values-led organisation where everyone mucks in

Additionally, it would be desirable for you to be trained as a Designated Safeguarding Lead, but training on this can be provided.

A Note on Experience

We know that leadership experience takes many forms, and that people from marginalised communities,  including those with lived experience of the asylum system, are often underrepresented at senior levels in the charity sector despite having exactly the qualities and understanding this role requires. We warmly encourage applications from people who may not follow a conventional career trajectory but who can demonstrate the skills, values, and commitment we are looking for. If you are unsure whether your experience is the right fit, please do get in touch before applying,  we would rather have that conversation than miss out on the right person.

Community Youth Work Manager

Oasis Community Hub, Waterloo

Hours: 40 hours per week

Contract type: 1-year fixed term

Salary: £34,030 per annum (including London Weighting)

Supporting young people to thrive in Waterloo

Do you believe in the potential of every young person? Are you an experienced youth practitioner who can combine excellent frontline practice with leadership, strategic thinking and partnership working?

Oasis Hub Waterloo is looking for a Community Youth Work Manager to lead and develop our youth services for young people aged 10+ across North Lambeth.

Oasis Hub Waterloo has been part of the Waterloo community for more than 20 years. We’re an ambitious, inclusive and Christ-centred organisation working alongside local people to build a community where everyone is included, can contribute and can reach their potential.

Our youth service has been working with young people in North Lambeth for more than a decade. We provide accessible, supportive and trauma-responsive services that help young people build confidence, make positive choices and thrive in our community.

About the role

This is an exciting opportunity to shape and lead our youth work at a time of development

You’ll manage a small team of youth practitioners and sessional workers while staying connected to frontline delivery. You’ll oversee and deliver group activities, after-school drop-ins and one-to-one mentoring, as well as developing holiday programmes, youth leadership and social action opportunities.

You’ll also help shape the future of our youth provision, working with colleagues across Oasis Hub Waterloo to develop our 0–18 strategy and create new, collaborative services.

Partnership working is central to the role. You’ll develop strong relationships with Oasis Academy South Bank, local youth organisations, community partners and statutory services, helping connect education, health and community provision around the needs of young people.

About you

You’ll bring significant experience of working directly with young people aged 10+, alongside the skills and confidence to lead and develop a youth service.

You’ll have:

· Strong youth work practice, including group and one-to-one work.

· Experience of developing and delivering youth programmes or projects.

· Experience of managing or supervising staff, sessional workers or volunteers.

· Strong partnership and multi-agency working skills.

· A thorough understanding of safeguarding and child protection.

· Experience of monitoring, evaluating and improving services.

· Creativity, initiative and the ability to develop new opportunities for young people.

· A genuine passion for helping young people thrive.

Knowledge of youth services in Lambeth or Southwark, and experience of education, youth leadership, social action or statutory services, would be particularly welcome.

Join us

You’ll join an innovative and supportive charity where you’ll have the opportunity to make a tangible difference to young people and help shape the future of youth work in Waterloo.

Oasis is committed to inclusion and welcomes applications from people of all backgrounds.

The role includes regular evening and some weekend work and is subject to an enhanced DBS check.

As part of the package, Oasis offers:

· A pension scheme, offering 7% employer contribution.

· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).

· Policies which promote well-being and are family friendly.

To apply, please send your CV and a Supporting Statement (no more than two A4 pages).

Please expand on your CV in your cover letter to explain why you would be a good fit for the role.

Please include how you would balance frontline youth delivery with leadership and management responsibilities.

Please also give an example of a piece of youth work you are particularly proud of, explaining what you did and what difference it made.

Incomplete applications will not be considered. 

Completed applications should be returned by 9am Monday 21st September 2026.

Interviews will take place on Thursday 24th September 2026.

We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know. 

We appreciate you may wish to use AI to support elements of your application but we strongly encourage all candidates to submit applications that genuinely reflect their own skills, achievements and lived experiences. It's what makes your application stand out!

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas.

Oasis supports Equal Opportunities.  Registered Charity No. 1163889