Community fundraising and operations officer jobs in Bermondsey, greater london

Are you looking for an exciting and challenging role which will help to shape the future of a national charity working on a key social justice challenge?Are you excited to take on a role which will fuel the charity’s work with its service users, supporters and other key stakeholders? 

Are you an ambitious and enthusiastic early career partnerships, fundraising or account management professional who wants to use your talents to improve the lives of people across the UK?If so, then we’d love to hear from you. 

With a range of exciting partnerships and initiatives for you to work on with a values-led, energetic and determined team, The Hygiene Bank is excited to be find a new colleague to join us in our mission to alleviate hygiene poverty, and to work to end it for good. 

About The Hygiene Bank 

Hygiene poverty is not being able to afford many of the everyday hygiene and personal grooming products most of us take for granted. The reality of low income is that it restricts people’s options, leaving us caught between being able to heat our homes, pay the rent, eat, or be clean.It is washing hair, bodies, faces and clothes in the same cheap washing up liquid used for the dishes. It is not being able to replace a toothbrush when needed or sharing a toothbrush because one each just isn't an option. It is having to choose between shaving foam and razors or the transport fare to a job interview. 

Hygiene Poverty is the hidden crisis facing the UK. In May 2024, The Hygiene Bank published their second groundbreaking research into the incidence and impact of hygiene poverty. It found that over 4.1 million adults across the country are currently experiencing hygiene poverty and that it is both alarmingly widespread, increasing and disproportionately impacts the most vulnerable. It stops people from participating in society, feeds the mental health crisis and blocks routes out of poverty. It is simply unjust. 

At The Hygiene Bank, we believe that everyone deserves to feel clean. That is why our network of projects exists – to give people access to the basics they need. 

Read more about our work on our website, along with our Impact Report and research Hygiene Poverty 2024

About the role 

As our Partnership Officer, you will have the exciting opportunity to make a huge difference in improving the lives of people living in hygiene poverty.

Reporting into the Head of Brand and Corporate Partnerships, the Partnership Officer plays a pivotal role in the brand and corporate team and is responsible for supporting, stewarding, renewing, and growing our brand and corporate partners to meet our income targets and to source donated product for our service users. Our partners range from emerging brands to strategic corporate partners and reflect a combination of financial support, skills-based support, brand donations and volunteering.

The role is varied and requires outstanding relationship building and communication skills, strong time management, excellent written and verbal communication skills, meticulous record keeping and relationship management. You will be required to engage and influence a wide range of partner stakeholders, as well as collaborating across our teams to meet the needs of our partners.

If you fit this profile and want to use your talents to improve the lives of people across the UK and are interested in remote working opportunities in a flexible organisation with a values-led ethos, we would love to hear from you! 

Key Responsibilities 

Lunch & Learn facilitation 

• Coordinate and deliver engaging Lunch & Learn sessions for corporate and brand partners, both virtually and in person, speaking about hygiene poverty and the charity to engage potential partners

• Work with internal teams and volunteers to ensure sessions are informative, inspiring, and aligned with The Hygiene Bank’s values 

Track bookings, attendance, feedback, and outcomes to support reporting and improvement 

Corporate Volunteering Coordination 

• Manage corporate volunteering opportunities, including warehouse days, collection drives, and community-based activities 

• Liaise with corporate partners to understand capacity, expectations, and objectives 

• Coordinate logistics, schedules, and communications to ensure positive volunteer experiences 

• Work closely with regional and volunteer teams to match opportunities with partner needs 

Relationship Building & Account Management 

• Support with outreach and new partnership development 

• Build strong, long-term relationships with corporate partners through regular communication and engagement 

• Attend in person partner events

• Act as the day-to-day account manager for a portfolio of corporate partners 

• Ensure partners feel valued, informed, and connected to The Hygiene Bank’s impact 

• Identify opportunities to deepen partnerships through repeat engagement, volunteering, fundraising, or advocacy 

Administration, Reporting & Collaboration 

• Maintain accurate records of partner activity and engagement using Salesforce CRM system 

• Track partnership outcomes, impact metrics, and engagement levels 

• Support reporting for funders, partners, and internal stakeholders 

• Collaborate with fundraising, communications, and operations teams to ensure joined-up partnership delivery 

Person Specification 

Essential 

• Experience in partnerships, account management, fundraising, or corporate engagement 

• Strong relationship-building and communication skills 

• Experience coordinating events, sessions, or volunteering activities 

• Highly organised with excellent attention to detail 

• Ability to manage multiple partners and priorities simultaneously 

• Confident delivering presentations or facilitating sessions to groups 

• Passion for social impact and alignment with The Hygiene Bank’s mission 

Desirable 

• Experience working in the charity or not-for-profit sector 

• Experience delivering corporate Lunch & Learns or workplace engagement programmes 

• Familiarity with CRM systems and impact reporting 

Skills & Attributes 

• Friendly, professional, and confident communicator 

• Proactive and solution-focused 

• Strong time management and organisational skills 

• Collaborative team player 

• Comfortable working independently and using initiative 

What We Offer 

• The opportunity to make a tangible impact in tackling hygiene poverty 

• A supportive, mission-driven team culture 

• Flexible working arrangements 

• Training and development opportunities 

• All travel and expenses paid in line with our expenses policy

Please note that applicants need to be resident in the UK and have the right to work in the UK. 

The Hygiene Bank is committed to promoting equality of opportunity and values diversity of culture among our staff and volunteers.  We actively welcome applications that will help increase the diversity of our workforce, welcoming applications from those with disabilities and from minority groups and from different backgrounds and experiences. 
 

The Hygiene Bank reserve the right to close this advertisement early if we receive a high volume of suitable applications

*Please get in touch with us via the email in the job pack to access a copy of our Q&A webinar held in mid January*

Our CEO, Daisy Srblin, has served since May 2022, and is expecting to take maternity leave from May 2026. We are looking for an excellent Interim CEO, to steward YCF in her 9-12 months away, lead our team and keep our charity on track.

2026/27 is set to be a busy period for Young Camden Foundation, as we navigate a complex ecosystem for the voluntary sector, embed new projects, and drive forward the objectives of our 2025-28 strategy. This is also a pivotal year for fundraising efforts, as is the case for many in our sector, and maintaining strong leadership on behalf of our dynamic and talented team will also be essential.

We are looking for an experienced Interim CEO, who brings particular proven expertise around fundraising, people and budget management, and reporting, as well as confidence in stakeholder relationships and proven leadership experience.

You will be responsible for a team of 7, reporting to a board of twelve, and managing a budget of around £1.3m. You will be responsible for the effective management and delegation of responsibilities throughout the team, via your three direct line reports. You will be responsible for reporting to funders on a regular basis, who fund everything from YCF’s core operations to our grants and onward projects. You will oversee YCF’s complex functions, including grant giving, membership and training, and youth engagement.

You will lead on YCF’s fundraising goals for 26/27 and beyond, helping to put YCF on a firm and confident footing as we look to the future. You will also lead external engagement work at the charity, ensuring YCF is represented and advocating in high-level spaces in Camden, whether with Camden Council, local Councillors, sector and member leaders, and local businesses. 

Please download the full job specification for a complete breakdown of responsibilities and essential skills and experience. 

KEY RESPONSIBILITIES

The job of a CEO is hard to define, especially in a small charity, so the list below is by no means exhaustive, or reflective of all the responsibilities you will undertake in post.

However, these summarise the key areas of responsibility and priority as Interim CEO in the 9-12 month period:

1. Fundraising on behalf of our objectives

2026 is a pivotal fundraising year for YCF, as with so many in the sector. You will lead on our fundraising efforts (including identifying and writing bids) for both core and project funding in this important year, to put YCF on the strongest financial footing possible in delivering our objectives to 2028.

2. Team management and leadership

The YCF team is a dynamic mix of individuals, ranging from longer-serving staff to newer staff. You will effectively lead our people (YCF’s key asset) driving performance by identifying development opportunities, and effectively delegating to get the most out of our team. You will also be called upon to make judgement calls on behalf of the team, when these come up.

3. Stewarding our finances

In our small organisation, the CEO is chiefly responsible for the effective stewardship of our finances. Working closely with our Finance Manager, you will set our 27/28 budget and steward and monitor our performance across both financial years (including around fundraising targets). You will oversee an effective audit process in 2026, and ensure records and invoicing are meticulous and kept up to date.

4. Supporting project management and delivery

While staff members hold responsibility for their work streams, YCF is a small team, and you will have overall responsibility and oversight for all delivery, including two sizeable projects in the 26/27 year (the delivery of the UK Government’s Holiday Food and Activities programme, (HAF) on behalf of the Borough of Camden, and YCF’s new cross-borough programme tackling Serious Youth Violence). You will ensure strong delivery across each workstream, identifying opportunities for development throughout, and stepping in where needed.

5. Ensuring effective communication

YCF has a wide range of stakeholders, including members, funders, partners and many others from our cross section of voluntary, public and private sector partnerships. You will be an effective communicator (verbally and in written form) and able to represent YCF in the spaces needed, including with prospective partners, on strategic boards, and with high-level stakeholders. You will lead the team in our written reporting to funders, guiding the team to harness our data to communicate our impact.

6. Oversee governance 

Bringing experience with Board accountability, you will report to the board quarterly, and work closely with the Chair to ensure progress is being driven forward on YCF’s strategic objectives.

[While your closest working senior relationship will be with the Chair, YCF benefits from a very engaged board. As such, the trustees can be available to support you on an on-going or ad-hoc basis. Collectively, they have deep local connections, excellent sector knowledge and expertise in various functional areas such as HR, governance, finance and more.]

PERSON SPECIFICATION

We are looking for the following essential experience in our prospective Interim CEO candidate:

- Successful fundraising experience: You will have proven experience in fundraising in a VCS context, including from Trusts & Foundations, corporate sources, and Local Authorities. You will have direct experience in writing applications, making pitches and so on.

- Proven finance experience: As a proven sector leader, you will have experience managing complex and large organisational budgets. You will be able to demonstrate how you have set and managed budgets in the past, including stewarding budgets to effective use.

- Leadership and team management: You will have experience of leading teams, including in contexts without an internal HR function where these are held by the CEO. You will be well versed in all aspects of team leadership, including managing performance, supporting morale and maintaining YCF’s positive team culture. You will have held the position of Director or CEO before, and have experience reporting to a Board of Trustees, and knowledge of governance arrangements that support a healthy charity.

- Exceptional communication: You will demonstrate proven exceptional communication skills, both written and verbal. You will be well versed in compiling strong reporting to funders and stakeholders, as well as producing high quality reports for Trustees. You will also be an exceptional verbal communicator, representing YCF and the needs of our members in advocacy spaces.

- Project start up and management: While YCF has senior leaders to oversee work delivery, you will bring your own experience in project management, to help support existing and new projects at YCF, namely the Tackling Serious Youth Violence Project, which will begin in 2026.

- A positive attitude: Working in a small charity is tremendously rewarding, but it can be tough to lead a small organisation. You will demonstrate proven maturity in navigating those challenges, while bringing an optimism and positive attitude to your work, including all of the (many) responsibilities that fall outside of the ‘usual’ CEO job description, in a small charity.  

We would also ideally be looking for some of the following desirable areas of expertise and experience:

- Working in a youth setting: Our Interim CEO will need to share our passion for a stronger Camden for all children and young people. Ideally you will also bring experience of working in a youth setting or for a youth focused charity in the past, and be familiar with some of the challenges facing children and young people

- Grant making: Our Interim CEO will steward a significant grant-making budget of around £1m per year. Our ideal candidate would bring knowledge of hyper-local grant giving for community led organisations

- Working with and for community groups: Our team works predominantly (though not exclusively) with members who are micro, small and medium sized. Ideally you will be well versed in the unique challenges facing grassroots community VCS organisations. You may bring experience leading a small charity yourself, proving your understanding of the unique leadership challenges in doing so

- Understanding Camden: YCF’s work is unapologetically rooted in our borough, with all its challenges and opportunities. Our ideal candidate brings an understanding of the challenges of living within inner London, particularly for communities facing disadvantage.

WHAT WE OFFER IN RETURN

We firmly believe you’ll be working in one of the best teams in the sector, with a collaborative and supportive culture.

You will be working with a dynamic and enthusiastic team, and will also benefit from regular check-ins with a present and supportive Chair, as well as support from our experienced Board of Trustees. Flexible working is also available, after discussion and agreement with the Chair.  

You will also benefit from:

· 25 days of annual leave per year (pro-rata’d for part time employees)

· In addition, your Birthday off (or closest working day) as paid leave

· Access to our Employee Assistance Programme, 360 Wellbeing, including 6 free in-person counselling sessions per year and unlimited 24/7 online and telephone GP consultations

· Training and development opportunities

· Free on-site gym access and access to free creative and fitness classes (and access to on-site showers) as part of our Labs membership

· Access to tea, coffee, biscuits and fruit each day at our office

· Discount on food and drink in Camden Stables Market

Please download the full job description for further information. Pease note the deadline for applications is Sunday 8th February - however the Charity Jobs advert will expire on Thursday 5th February, so please be sure to download this application and details of how to apply before this date. 

This newly created role will coordinate persuasive proposals and bids with colleagues across the organisation– working to increase the reach of Phoenix Futures. You will support with the development of fundraising initiatives and produce high quality written materials demonstrating the measurable impact of our services on people’s lives.

The Role

As Strategic Development Officer, you will play a key supporting role in advancing our growth strategy across health and social care settings. Working closely with colleagues and partners, you will help to expand our reach across the UK, ensuring our services are available to those that need them.

You will be responsible for preparing and submitting high quality bids and funding proposals, coordinating input from cross functional teams and producing compelling communications materials. Your work will involve gathering evidence, best practice and case studies to showcase our impact as well as supporting fundraising initiatives and marketing analysis.

About You

Reporting directly to the Head of Strategy and Partnerships, you will:

• Be a experienced in bid writing, proposal development and supporting strategic initiatives.
• Be skilled at interpreting reports and data to communicate impact and value in compelling ways.
• Have strong organisation and project management skills with the ability to manage multiple deadlines and coordinate contributions from diverse teams.
• Be comfortable working collaboratively and independently, adapting to changing priorities and supporting colleagues across the organisation.

A detailed job description (role profile) and person specification can be found attached. 

Benefits

• A starting salary of £35,500 with the opportunity to access potential yearly salary increments subject to appraisal, meaning potential salary increase up to £41,000
• Committed to providing a Real Living Wage for you, through accreditation with the Living Wage Foundation 
• 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days) 
• Benefits including season ticket loan, pension scheme and life assurance 
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities 
• Continuous training and career development via PXL our dedicated learning management system  
• Access to a 24/7 Employee Assistance programme including telephone and online access 
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better. 
• We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team. 

About Phoenix Futures

The Phoenix Futures Group has 60 years’ experience delivering pioneering psychosocial treatment services. We believe in being the best, which means constantly learning, innovating, and collaborating with partners who share our vision.

Our managers and leaders are guided by a shared set of qualities that shape how we work with colleagues, partners and the people we support. These are: BRAVE, HONEST, VISIBLE, VISIONARY, NURTURING and COLLABORATIVE. These qualities underpin our approach to inclusive leadership, accountability and compassionate practice across Phoenix Futures and support the development of a value aligned culture. 

We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity. 

The Interview

Interviews will be held during February/March, if applications are sufficient a first stage process will be held via teams. As the role requires travel to in person events across the country, we do require an in-person interview as the final stage, this will be in London. Full details will be provided to shortlisted candidates.

Please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.

You hold a critical and integral role for the growth and development of the DEC’s website and digital marketing, taking an audience and insight led approach to innovation and supporter engagement. The role builds on various workstreams, projects and innovation processes that have been developed in recent years.

You will be digitally astute with expertise in paid media and digital product development, and a confident communicator, who project manages with ease and leads and engages with diverse internal & external stakeholders to develop an effective, responsive and agile approach to fundraising and supporter engagement in the digital environment. You must have demonstrable knowledge of UX principles and tools, a working knowledge of Drupal (or equivalent CMS), HTML and CSS, and excellent knowledge of digital analytics, particularly Google Analytics and social platform analytics.

Key Responsibilities for this role, include:

Website Management: Act as Product Owner, oversee roadmap, UX testing, security, hosting, and SEO.

Digital Fundraising: Manage paid search, social media, programmatic advertising, and evergreen campaigns; optimise performance and ROI.

Innovation & Strategy: Develop new digital tools, lead AI strategy group, drive product development from ideation to MVP, and foster a culture of innovation.

Stakeholder Engagement: Collaborate across teams, manage external agencies, and lead digital collaboration with member charities.

Financial & Risk Management: Oversee £100k+ budgets, ensure compliance, report on performance, and mitigate digital risks.

Digital & Innovation Strategy and ensure adherence to legal and ethical standards, maintaining best practices in equality and accessibility.  Design and deliver programmes that build awareness and capability around inclusive behaviours.

Data & trends: Monitor, analyse, and report on D&I metrics to measure progress and inform future actions. Stay ahead of trends, lead new initiatives, and represent the organisation in external forums to promote our commitment to inclusion.

If you are are able to confidently pick up and adapt to new technologiues and systems, can communicate digital technology to non-rechbnical audiences and have outstanding planning, organisaitonal, project and time management abilities & skills, then we would love to hear from you.

How to apply

If you have the skills and passion for this role, please apply by 9am, Monday 09th February 2026.

We are unable to support applications for our vacancies if you do not have the right to work in the UK

The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.

The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

By applying, the job applicant confirms their understanding of, and consent, to these recruitment procedures.

Title: Mental Health Community Garden - Project Manager
Location: Bessels Green Baptist Church, Sevenoaks area
Salary: £38,500 - £46,500 per annum
Hours: Full time with flexibility. (See additional comments for details)
Contract: Permanent. 37.5 hours/week
Annual Leave: 25 days plus public holidays
Pension: Employer contribution 5%, Employee contribution 5%

About This Project: Bessels Green Baptist Church is thriving community of Christians who have recently received a substantial legacy gift of £1 million. Following extensive community consultation, we have decided to develop and launch a community garden/outdoor hub on a site that we have already secured. Our aim is to improve the mental well-being of people in Sevenoaks and the surrounding villages. The project will offer a range of horticultural, nature connection, exercise and other therapeutic activities available to all. We want it to give people a sense of belonging and responsibility in a safe space, while developing skills and emotional well-being that will support other parts of their lives.  We want this to be a long-lasting, self-sustainable, inspiring project that will impact those in our community who are experiencing a vulnerable time in their lives.

About This Role

Reporting to: Trustees of Ash Platt Charitable Incorporated Organisation (CIO) 

We are seeking an entrepreneurial and passionate Project Manager to help us design and deliver an exciting outdoor mental health project that will benefit our local community in significant ways. You will create a natural, nurturing, calm outdoor space to bring people together to support their wellbeing. 
Initially you will work from home or with office space available at Bessels Green Baptist Church and will need to travel regularly to meetings and the garden site. Once launched, the role will require attendance at the garden several days per week. 

Key Responsibilities

· You will build upon the findings of the Community Mental Health Scoping Exercise to develop a comprehensive project plan to launch the garden in the first half of 2026 – having designed the space in conjunction with the local community and experts who have related experience.

· You will promote the garden and its activities to potential beneficiaries and partners, establishing a marketing and communications strategy and building relationships with community leaders and stakeholder groups.

· You will create a programme of activities to support wellbeing and mental health, design effective ways to monitor and evaluate impact and ensure constant learning and improvement as the project develops.

• You will create a welcoming, positive, and inclusive environment where people from any background will feel valued and supported.
• You will develop the operations of the garden with volunteers and partners, taking responsibility for its maintenance, promoting health and safety standards and ensuring that volunteers have the tools, equipment and workwear to work safely and comfortably.
• You will manage a comprehensive programme of volunteering to support garden operations, identify pathways for volunteers to take on leadership roles. recruit and manage any future staff required and design training and support structures for all team members
• You will extend the reach of the original legacy gift by exploring a diverse range of funding opportunities, identify and pursue match funding and build partnerships with potential funders and supporting organisations

About You

Essential Requirements

• Educated to degree level or higher, or with equivalent work experience.
• A demonstrable experience of managing and launching complex projects of a similar nature and the ability to manage an outdoor space.
• A passion for working outdoors and awareness of the benefits to people's wellbeing of being outside in nature
• Practical experience of working alongside mental health services.
• Strong organisational skills, attention to detail and demonstrable competence in IT, data management and data protection.

• Strong budgetary and financial management skills
• Excellent interpersonal skills and the ability to be a team player who works collaboratively and takes a people oriented inclusive approach.
• Outstanding oral and written communication skills - equally confidently with senior leaders, partners and service users
• Self-motivated and self-directed with an entrepreneurial spirit and a high level of personal integrity
• Committed to making a tangible difference to the mental well-being of our local community

Desirable Requirements

• Experience of co-producing projects and services with the community and people with lived experience of mental ill health
• Experience of designing programmes of activities and of managing volunteers
• Understanding about delivering therapeutic activities to a wide range of beneficiaries and knowledge of social prescribing and linked referral pathways
• Experience of developing income streams or fundraising

Additional Notes

· Bessels Green Baptist Church is committed to equality of opportunity and welcomes applications from all sections of the community. We particularly encourage applications from people with lived experience of mental health challenges, as this perspective will be valuable to the role.

· The successful candidate must be sympathetic to the Christian faith, comfortable working in a faith-based environment, and committed to embodying our five core values: Love generously, Act justly, Forgive swiftly, Include selflessly, and Practice humility.

· We believe this job will require a full-time commitment, but we will try to be flexible depending on specific candidate situations. For example, it may be possible for this role to work as a job share between two individuals) 

About Local Voice and Healthwatch

Local Voice is an independent charity delivering Healthwatch services in Waltham Forest and Newham. Healthwatch gives local people a strong voice in shaping health and social care. We gather community insights, identify what is and isn’t working, support improvement, and represent people’s experiences to decision-makers.

About the role

We are looking for an experienced and organised Operations Manager to oversee the day-to-day delivery of Healthwatch Waltham Forest and Healthwatch Newham. You will manage operational activity, support staff and volunteers, maintain strong governance processes, and ensure that insight gathered from local people leads to meaningful improvements.

You will work closely with the Chief Executive and Advisory Groups in each borough and help shape annual work programmes based on evidence, engagement, and co-production.

What we are looking for

• Experience managing projects, teams, and budgets
• Strong organisational and problem-solving skills
• Ability to build relationships with statutory, voluntary and community partners
• Understanding of Healthwatch, community engagement, or health and social care
• Commitment to equity, diversity, and high-quality community insight

Full details are in the Job Description and Person Specification.

About the team

The Philanthropy & Partnerships Team at Impetus is high performing, experienced and ambitious, united by a shared commitment to achieving lasting change for young people from disadvantaged backgrounds. We combine deep fundraising expertise, strong sector insight and a clear focus on impact, working collaboratively to build partnerships that enable Impetus and our charity partners to succeed.

We are brave and curious in our pursuit of better outcomes, open to new perspectives and supportive of taking considered risks that help us learn and improve. We set high standards for ourselves and are evidence-led and results-driven for young people, with rigour and excellent execution underpinning our work across the full fundraising cycle.

We bring high trust and high challenge, building strong relationships through honesty, kindness, integrity and respect, while creating a safe environment for constructive challenge and accountability. We thrive through diversity, valuing difference in background, experience and thought, and we always seek collaboration, knowing that we will not achieve our mission alone.

Team members are trusted with responsibility and encouraged to take ownership of their work. You will be supported by skilled, engaged colleagues and challenged to grow in a team that values learning, reflection and continuous improvement.

Why work with us?

Working at Impetus means joining an organisation that is serious about impact and serious about people. Our values actively guide how we make decisions, how we work together and how we deliver change.

In the Philanthropy & Partnerships Team, you will:

• Be part of a high-performing and respected fundraising team
• Build meaningful, long-term relationships with thoughtful, impact-driven donors
• Develop your skills across the full fundraising cycle, supported by strong leadership
• Work on some of the charity sector’s most exciting and long-term partnerships
• See a clear connection between your work and improved outcomes for young people

If you are motivated by purpose, enjoy working to a high standard, and want to be part of a team that is ambitious about both impact and excellence, we would be delighted to hear from you.​

Harbi Jama,

Director of Philanthropy & Partnerships

About this role

The Philanthropy Manager will own an assigned portfolio of prospects and donors at five to six figure level and act as the day-to-day relationship manager within that portfolio.

The role plans and delivers cultivation, solicitation and stewardship activity to agreed KPIs, makes timely operational decisions within scope, and escalates risks/opportunities early.

The post holder contributes evidence and insight into team planning, supports senior colleagues on major/strategic accounts, and collaborates across teams to ensure high quality, inclusive delivery.

​Key responsibilities

• Own and manage an assigned portfolio of prospects and donors at the five to six figure level, delivering agreed income and engagement targets.
• Build and maintain professional, long-term relationships within the portfolio, escalating strategic issues or risks promptly.
• Act as the day-to-day relationship manager for donors in your portfolio, adapting style to audience and context and ensuring clear, timely communications; seek support for major strategic relationships.
• Maintain structured cultivation plans with milestones, update stakeholders proactively, and adjust plans based on learning.
• Develop clear, evidence-led proposals and reports using agreed templates, definitions and KPIs; quality check data before submission.
• Support senior colleagues on major prospects with briefings, meeting notes, and follow ups.
• Supporting Senior Philanthropy Managers, Development Directors and the Director of Philanthropy and Partnerships on key accounts (typically £500k–£1m+), preparing high quality materials and inputs and maintaining accurate records of progress through the fundraising cycle in Salesforce.
• Contribute insights to identify and prioritise new grant opportunities and themes; share relevant sector updates with the team.
• Co-develop stewardship plans tailored to donor priorities in collaboration with Engagement, Pro Bono and Events teams.
• Maintain accurate, complete records in Salesforce; apply definitions consistently and quality check data before reporting.
• Maintain Salesforce and contribute inputs for SMT/committee reporting via the Senior Philanthropy Manager; propose lightweight improvements to existing processes.
• Keep professional knowledge current; share useful updates/resources and ensure compliance with relevant standards and legislation.
• Support delivery of major fundraising, cultivation and stewardship events, and ad-hoc Philanthropy Team activities.
• Demonstrate professionalism and best practice in all duties, complying with organisational policies and procedures, and proactively supporting the wider team.
• Model inclusive, professional behaviours; design inclusive meetings/interactions, act as an ally and challenge bias constructively while supporting the wider team.
• Share know‑how and peer‑coach officers/assistants, offering constructive feedback and supporting onboarding for new colleagues.
• ​Attend Impetus events to provide support to Philanthropy team.

​Person specification

​Essential​

• Demonstrable experience generating gifts at five to six figures from UK trusts, corporate partnerships and/or foundations.
• Ability to work through the fundraising cycle with donors to initiate, renew and grow gifts.
• Experience developing partnerships and managing an allocated portfolio of donor relationships.
• Excellent research and prospecting skills.
• Strong experience using Microsoft Office, especially PowerPoint, and substantive experience using Salesforce or a comparable CRM.
• Strong planning and organisation skills – build structured plans with milestones/dependencies and track portfolio income/expenditure, highlighting variances early.
• Excellent written and verbal communication skills, with strong bid-writing and storytelling ability.
• Ability to grasp and convey complex ideas, including Impetus’ model and the private equity industry.
• Able to engage confidently and professionally with senior stakeholders, adapting style and seeking support where appropriate.
• Ability to work well under pressure, meet tight deadlines, manage multiple projects and maintain excellent attention to detail.
• A commitment to Impetus’ mission
• Demonstrated inclusive practice in meetings/interactions, challenges bias constructively and acts as an ally to colleagues and young people.   

Desirable​

• Knowledge of the youth, education or employment sectors.
• Experience fundraising for grant makers, infrastructure organisations or intermediaries.
• Digital fundraising skills.
• Ability to think innovatively.

​​

​About Impetus

At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.

We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:  ​​

• Lost learning through absence, suspensions, exclusions from school  

• Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths 

• The large numbers of young people out of education, training and employment  ​

We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.

Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life. ​​

We are resolutely focused on outcomes and impact, driven by quality evidence.​

You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.​

Impetus is a registered charity and our charity number is 1152262.

​

Our Values​

In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.

We are brave and curious

We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.

We bring high trust, high challenge

We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.

We are evidence led and results driven for young people

We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.

We thrive through diversity

We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.

We always seek collaboration

We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.

Our commitment to equality, diversity and inclusion

We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.​

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.​

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.​

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.​

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.

​

​Our employee benefits ​

Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.

​

How to apply

Please click on the "Apply for this job" button.​

You will need to:​

• Complete the online form (including the equal opportunities monitoring form)
• Upload a comprehensive CV and supporting statement.​

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.​

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.​

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.​

The deadline for applications is Sunday 1st February 2026, 11:59pm.​

Interviews:​

1st Interviews will take place on Monday 9th - Tuesday 10th February 2026.​

2nd Interviews will take place on Tuesday 17th February 2026.​

You will also be required to provide proof of your eligibility to work in the UK.

​

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

Grosvenor Chapel is a Chapel of Ease in the Ecclesiastical Parish of St George’s Hanover Square.

Located on South Audley Street in the heart of what is fondly referred to as the ‘Village of Mayfair’, the Chapel has been serving the community of Mayfair and beyond for almost three hundred years.

Over the last three years the Chapel has been going through a period of transition, renewal and growth. We currently have a modest annual income, which comes from regular giving, occasional donations, and the hiring out of our Chapel rooms and car bays, and are seeking an experienced Finance Officer to help with the day-to-day management of the Chapel’s finances.

Whilst some tasks are covered by existing staff, the Finance Officer will have responsibility for overseeing the Chapel’s accounting processes, monitoring income and expenditure, managing accounts payable and accounts receivable, overseeing service cash collections and banking, completing the monthly reconciliations and preparation of financial reports, helping with any VAT and quarterly gift aid returns. The role will also be required to support the annual budgeting process, year-end audit and preparation of statutory accounts.

Most of the work will be expected to be completed remotely, with attendance in person on site at least once a month for meetings and other activities.

This is an exciting opportunity for someone looking to join a highly motivated team in a welcoming and friendly work environment, and where they can apply their financial skills and experience in a unique setting and really make a real difference.

If this sounds like you then we’d love to hear from you!

• Salary: London £76,431 gross per annum/Berlin €100.221,12 gross per annum

• Location: Berlin or London

• Contract Type: Indefinite

• Hours: Full Time

• First Interview Dates: Week beginning 16 February 2025

About the role

Are you a senior fundraising professional with international experience? At ClientEarth, we are looking to hire an experienced and strategic Head of Philanthropy to lead the development and delivery of our global philanthropy programme. In this senior leadership role, you will guide a talented, geographically dispersed Philanthropy team, build deep relationships with major donors across Europe, the US and Asia, and drive income growth.

Meet your Manager

In this role, you will be managed by Hannah Braithwaite who is based in London. Hannah is responsible for leading ClientEarth’s fundraising efforts for its growing portfolio of programmes. Hannah has dedicated her career to raising funds and resources for climate and nature causes. With a degree in Zoology from Sheffield University, Hannah combines her scientific background with her passion for the environment to generate impact with knowledge and credibility. Prior to joining ClientEarth Hannah has held a number of leading roles at prominent international environmental organisations, including Head of External Affairs at the UN Environment Programme World Conservation Monitoring Centre and Head of Trusts and Foundations at Fauna & Flora.

Main Duties

• Develop and implement the global philanthropy strategy as part of the overall fundraising strategy, liaising with senior leadership, programme leads, communications and finance to ensure ClientEarth can maximise the potential income from major donors.
• Develop, implement and achieve relevant KPIs and financial targets for the philanthropy team and lead on the production of appropriate reports for senior management and the board of trustees.
• Using the strategy (organisational and fundraising) the Head of Philanthropy will personally manage and support senior staff on holding income-yielding high-level relationships.
• Manage relationships and drive strategy relating to our senior stakeholders such as the Development Board, Chair of the Board and act as a key facilitator and steward of relationships between foundation staff and key programme contacts.
• Set up and implement systems to review performance against set targets and objectives and monitor funder data and oversee the effective management of our database; 

See the job description (below) for a full list of duties for this role.

Role requirements

• Significant philanthropy management experience with complex funders
• Demonstrable experience of securing five and six figure, and multi-year gifts
• Good knowledge of donor and pipeline management and financial processes
• Experience of working with the most senior representatives of an organisation, including at CEO and Board level
• An interest in environmental issues such as climate change, conservation and air pollution

See the job description (below) for a full list of requirements for this role.

Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.

Further Information

Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.

Flexible working:  We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based  See our Benefits page for more as well as our flexible working FAQ.

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our equity, diversity and inclusion journey page for more.

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in either the UK or Germany.

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties

Prospectus is delighted to be supporting a small, London based performing arts charity to recruit for a Head of Finance and Operations. This is a role based full time from their site in Islington and is a permanent vacancy. The charity works with care leavers and at risk young people using drama, staging high profile theatre and film productions.

Reporting in to the CEO, the Head of Finance and Operations is responsible for managing the day-to-day operational, financial and legal aspects of the charity, the work it produces and its staff, ensuring successful delivery of all services. Accountable to the CEO, this person must ensure that the right balance is achieved between a programme of activity and prudent financial management. Some of the key responsibilities include strategic and financial planning, leading in the development and management of business plans. You will ensure realistic financial targets are set, work alongside the CEO to develop a robust, deliverable business plan for financial partnerships and will lead on the development and implementation of HR strategy and staff management policies. You will support the Fundraising team alongside the CEO, working with them to develop and manage a realistic weighted pipeline of trusts and foundations. You will also monitor funding agreements and renewals, support the preparation of corporate sponsorship contracts and over see the management of the office space.

The successful candidate will have prior experience managing finances, ideally for a charitable organisation or not for profit, however you do not need to be a fully qualified accountant. You will have team management experience with the ability to motivate and support staff and bring experience of embedding policies and processes to ensure smooth running of the organisation. You will be a self starter with the ability and drive to learn aspects of the role that you are not as familiar. The charity is open to candidates looking to develop and broaden their experience on the job and therefore you will not be expected to have strong experience in every area.

To apply please submit your CV in the first instance. Following your application, you may be contacted by Prospectus for an informal discussion and may be asked to provide further information to assist with the recruitment process.

As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.

At S.A.L.V.E. we believe:

- No young person should have to live or work on the streets

- Young people who have lived and worked on the streets deserve the chance to fulfil their potential

- Young people on the streets should have trustworthy, supportive adults around them

With the generous help of our supporters, S.A.L.V.E. works with children on the streets of Jinja, Uganda, so they have the opportunity to leave their difficult pasts behind them and move forward, towards a brighter future.

We have Drop in Centres and Street Outreach services for children currently living on the streets. We offer short term residential care in our Halfway Homes or Drug Rehabilitation Centre to help children to transition off the streets, and follow up care and support for when a child has been resettled home to their family. We also offer educational support, and/ or business skills start up and training where assessed to be needed to help a child to settle home successfully and to ensure their family can thrive in the long term.

We are looking to recruit a new CEO who believes in our vision that there should be “No Street Called Home” for children living on the streets in Uganda and who wants to help us to grow this impact and further change children’s lives.

Our Journey

S.A.L.V.E. International was founded in 2008 by Helen Huthwaite and Nicola Sansom. Since then, we have gone on to resettle 978 street connected children with their families. We have also supported 378 young people through education, rehabilitated over 1000 street connected children at our Residential Centre and initiated 495 small businesses to support families. Over the years, our advocacy work has included being part of Small Charity Week in the UK parliament, and being part of a delegation to the UN with the Consortium for Street Children.

Today we employ 4 staff in the UK and 27 in Uganda. Our annual turnover is approximately £300k. New developments in our work include sports programming and a very promising tailoring course. We are well on track to achieve our 2022-27 strategic goals - reaching more children, expanding support for girls, strengthening families and improving our funding sustainability.

Looking forward, the demand for our services continues to grow, whilst charities in general are facing a very difficult financial position. We are looking for a Chief Executive Officer who will consolidate and develop existing initiatives and continue to diversify our provision. They must be able to enhance our efforts to improve our long-term financial sustainability. Working in collaboration with the Board, they will develop our next strategic plan in line with our vision and values.

Job Purpose

● To be a visionary who drives forwards and maximises the impact of the organisation. Working with the Board of Trustees to ensure that a strong vision with clear strategic planning is in place for the organisation to best benefit our service users.

● To work with the Ugandan and UK team to develop and improve our existing programmes of work for the organisation to best benefit our service users.

● To oversee the budget, finance and risk management of the organisation.

● To oversee our fundraising strategy and grow relationships with new and existing funders to a high standard ensuring that maximum potential support is achieved.

● To proactively identify prospects, approaching and winning resources from new partnerships in the wider community to best meet S.A.L.V.E.’s aims and objectives.

● To raise awareness of the work of S.A.L.V.E. International and oversee our advocacy and communications strategy and implementation.

Key Activities

The following activities are intended as a guide to the main responsibilities of the post and are not an exhaustive list of duties and tasks.  The post-holder may be required to undertake other duties that are not listed below, at the direction of the Board.  The job description may be amended from time to time after consultation with the post holder.

STRATEGY

• Lead the organisation by working collaboratively with our global team of staff, volunteers, and board members to ensure a strong strategic plan is in place, which is reviewed and improved over time to maximise the organisation’s impact.

FUNDRAISING

• Leading and championing our fundraising strategy. Helping to develop our one off and regular financial supporters through finding new opportunities and networks, giving talks, ensuring quality timely communications, and reporting to existing supporters.
• Supporting and co-working with our Development Manager to research new application prospects, and helping to maintain and develop the income from our existing network of corporate, organisational and Trust and Foundation partnerships and donors. This includes writing and reviewing funding applications and reports as needed.
• Lead on the drafting of larger or multi-year funding applications, with support from the Development Manager to finalise.

FINANCE

• Overseeing the budget and financial management of the organisation to ensure the organisation’s long term sustainability and sound financial management, including creating the annual budget for approval by the UK Board.
• Collaboratively reviewing the charity’s financial controls and performance, including a final review of the monthly accounts (UK and Uganda), and overseeing the internal audit of our accounts with the finance committee.
• Ensuring the organisation is financially compliant according to the Charities Commission and meets all statutory requirements.

HR

• Recruiting, training, developing and managing staff and volunteers in the UK to help to build the capacity of the organisation as needed. This currently includes line managing: Ugandan Country Director, Development Manager, Communications Manager
• Support the Country Director with recruitment in Uganda.
• Creating a strong sense of team spirit and a culture of appreciation and reliability within the team by reinforcing organisation values and ensuring accountability.

GOVERNANCE

• Working closely with and supporting our UK and Ugandan boards to ensure that the governance of the organisation is strong.
• Lead on creating, reviewing, and developing policies, procedures and systems, including but not limited to ensuring quality safeguarding and risk management for the organisation.
• Ensure the organisation is appropriately prepared for potential risks
• Ensuring the organisation is compliant according to the Charities Commission and meets all statutory requirements.

COMMUNICATION

• Overseeing the communications strategy of the organisation, ensuring the website, social media, newsletters, annual report and mailings out to supporters are kept up to date by supporting our Communications Manager. This includes drafting and checking copy and promoting and marketing events and campaigns for the organisation to raise funds and awareness.
• Being an advocate for the organisation, by seeking and maximising opportunities to represent the organisation, to help raise awareness and support for the work we do and the needs of street connected children generally.

PROGRAMMES and OPERATIONS

• Leading and collaborating with the wider team to develop and improve our programmes through regular evaluation and learning reviews.
• Support the Country Director to ensure the organisation operations function smoothy, and that the strategic plan can be implemented.

PARTNERSHIPS

• Representing S.A.L.V.E. in partnerships and networks such as the Consortium for Street Children to ensure that we are making the most of funding, partnership and advocacy opportunities.
• Manage relationships with key partners in the UK and internationally, to ensure we are collaborating to achieve the greatest impact.

SAFEGUARDING

• To be the Safeguarding Lead within the organisation, and continually strengthen safeguarding as a priority in all our work.

MONITORING AND EVALUATION

• Support the Development Manager with the effective functioning of the organisations M&E system, Upshot. Ensure all team members are meeting their monitoring, evaluation and learning obligations and objectives.

SKILLS REQUIRED

ESSENTIAL CRITERIA

Fundraising and External Relations

• Proven and demonstrable track record of securing income from multiple sources, including Trusts and Foundations, corporate partners or institutional donors.
• Direct experience of preparing, writing, and managing significant funding applications, including multi-year or high-value proposals.
• Ability to represent an organisation confidently to donors, partners and external stakeholders, including through public speaking and networking.

Leadership and Management

• Senior leadership or management experience within the charity or social purpose sector, with evidence of leading teams, managing performance and developing organisational capacity.
• Demonstrable ability to build and maintain positive working relationships across teams and stakeholder groups.

Strategic and Operational Capability

• Proven ability to develop, review and implement strategies, organisational systems, policies and procedures that support growth, quality and compliance.
• Strong understanding of budgeting and financial oversight, with experience of interpreting financial information to inform decision-making.

Governance, Compliance and Safeguarding

• Knowledge of charity governance expectations and safeguarding responsibilities, ideally within organisations working with children or vulnerable groups.
• Commitment to good practice, ethical leadership and accountability.

Personal Attributes

• Highly proactive, solution-focused and resilient, with evidence of managing challenges constructively.
• Excellent written and verbal communication skills.
• Strong organisational skills and attention to detail.
• Friendly, approachable and values-driven, with clear alignment to S.A.L.V.E.’s mission and work.
• Willingness to be ‘hands on’.

DESIRED CRITERIA

Fundraising

• Experience of cultivating and stewarding significant individual donors or corporate sponsors over time.
• Experience of delivering presentations, talks or fundraising-driven events to external audiences.

International and Cross-Cultural Experience

• Experience working in an African context or supporting programmes delivered within Africa.
• Previously lived or worked in Uganda, or having strong personal ties or lived experience relevant to the Ugandan context.

Leadership and Governance

• Experience of working collaboratively with a Board of Trustees or equivalent governance body.
• Experience of leading organisational change or growth phases.

Monitoring, Evaluation and Learning

• Experience using programme data or M&E systems to inform fundraising proposals, impact reports or strategic decision-making.

Qualifications

• Relevant academic, management or professional qualification (e.g., international development, charity management, safeguarding, finance, leadership).

FURTHER INFORMATION

Reporting to: UK Board

Location: Remote, with travel in the UK and to Uganda

Working Hours: Full Time, 37.5 hours per week

How to Apply:

Please send your CV and a one page covering letter.

Your cover letter should clearly demonstrate how you meet the job specification above, and why this role is suitable for you.

Applications without a covering letter will not be considered.

Please note: You must already have the right to live and work in the UK to apply for this role.

Closing Date: Sunday 25th January 2026, 6pm

Note: Shortlisted candidates will be asked to complete a written task during the week commencing 2nd February.

Expected Interviews Dates:

- First Round (virtual): 10th and 11th February

- Second Round (in-person): Week commencing 23rd February

Anticipated Start Date: As soon as possible

Liberty and its supporters have been a force for fairness, dignity and respect in our society for more than 90 years. Now, at this crucial turning point in British political history, we’re looking for an experienced and motivated Individual Giving Officer to play a key role in growing Liberty’s supporter base and delivering an excellent supporter experience, to ensure that, together, we are strong enough to face the challenges ahead.

Joining our Communications and Engagement Team, you’ll be part of a passionate team that raises around £1 million annually from individual donations and membership contributions – income that drives Liberty’s public campaigning, legal work and investigative journalism.

This is an exciting moment to join us as we embed a new individual giving strategy and explore new and existing channels to strengthen our fundraising. You’ll support the recruitment of new supporters (particularly through digital channels), develop data‑driven supporter journeys, and ensure our members and donors feel informed, valued and connected to Liberty’s impact. You will also lead on producing supporter materials, work closely with colleagues across the organisation, and act as the main point of contact for our supporters.

If you’re a collaborative fundraiser with excellent communication skills, confident using fundraising databases and systems, and passionate about human rights, we would love you to help shape the next chapter of Liberty’s individual giving programme.

Liberty offers flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society. Liberty supports hybrid working, with a minimum office attendance two days per week in the Westminster office.

The deadline for applications is 9am Monday 9 February 2026

Applications received after this deadline will not be considered.

Please be aware that we do not accept CVs for this role. All applicants must complete the application form to apply.

First round interviews will be held on Monday 23 February 

Second round interview will be held on Monday 2 March 

Apply via the job board on our website. 

Position: Head of Service Development
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London, with flexibility to work remotely
Salary: £65,118 per annum, plus excellent benefits
Salary Band and Job Family: Band 4

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.

We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.

We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help. 

Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.

Our Services Development team are responsible for: UK-wide service development and experience design, community development

Our Head of Services Development will be:

• leading the development and continuous improvement of our UK-wide and community-based services, ensuring they are inclusive, accessible, and aligned with organisational strategy.  And also working alongside our Digital Services Product Manager on all of our digital services.
• overseeing the full-service development lifecycle, using evidence to drive continuous improvement and ensuring that lived experience is embedded into design.
• ensuring that our new or improved services are operationally viable. Supporting our Fundraising to ensure that new services are funded.
• Developing and managing our service development roadmap.  
• With the Director of Service Development, acting as an organisational lead for coproduction / lived experience. Driving best practice and upskilling in coproduction and lived experience involvement and participation across the organisation.  

We’re looking for:

• significant experience of leading coproduction and service experience design, and ability to support others to deliver these activities.
• ability to lead organisational discussions and be an authoritative champion based on subject expertise (for coproduction, service development and innovation).
• experience of effectively implementing change and improvement across an organisation, and ability to drive continuous improvement across a department.
• experience of leading service development and managing the service lifecycle (including horizon scanning, research, coproduction, piloting and using monitoring and evaluation data to make improvements), ideally in a health or third sector setting.
• substantial experience of people management, in a team of similar size or complexity. Demonstrable ability to lead, manage and support others to deliver high-quality results.
• Proven experience in policy implementation, compliance and risk governance (and with an understanding of Safeguarding and demonstratable experience implementing Safeguarding policies).

Closing date for applications: 9:00 on Monday 2nd February 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our recruitment and selection process 

• The first round of our recruitment and selection process includes an interview with competency-based questions.
• Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.  
• We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
• You might also be invited for a second interview. We’ll let you know about this during the selection process.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 39 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Battersea has entered an exciting phase of innovation and transformation as we embark on the second year of our new five-year strategy. With increased investment in income generation, we are strengthening our team to drive the growth necessary to achieve our organisational goals. This role sits within the Philanthropy, Partnerships & Commercial (PPC) team, made up of Philanthropy & Trusts, Corporate Partnerships & Commercial, Special Events & Stewardship, and Fundraising Operations.

The focus of the Philanthropy & Trusts team is to build a solid base of support through excellent stewardship of existing trusts and major donors alongside cultivation of new prospects, reached through prospect research and the networks of senior volunteers. The key purpose of this Philanthropy Manager is to meet both financial and strategic KPIs in order ensure the long-term health of the Philanthropy pipeline. They will do this by personally managing a portfolio of key individual relationships as well as line-managing the Philanthropy Officer to deliver against their targets. This role, together with Battersea’s other Philanthropy Managers, will also work closely with senior leadership, senior volunteers and other individuals to open up networks and introduce new major donors to Battersea.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions - up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 21st January 2026
Interview Date(s): Interviews will be taking place on a rolling basis. Early applications are encouraged, as the role will be closed once filled.

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received. For full details on the role, please download the recruitment pack.