Community Fundraising Engagement Manager Jobs in London, Greater London
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are seeking an experienced fundraiser with a passion for our mission to equip our organisation with the financial resources needed to meet our objectives as we work to scale our fundraising by growing our charitable income across all funding streams, maximising supporter engagement and fulfilling fundraising operational duties such as ensuring that we have a database that is organised, up to date and fit for purpose.
This is a new role, joining a small but growing Fundraising Team, and having a real input into our plans and strategies for the future. Reporting to the CEO, the successful candidate will oversee most fundraising income generation activity.
The Fundraising Manager will build positive relationships to secure significant income and develop new relationships specifically with churches and individuals, bringing in regular and targeted income through regular donations, fundraising campaigns and events. The ideal candidate will have fundraising experience covering several areas including Individual Giving; Churches, Fundraising Appeals/Campaigns as well as experience in managing the operational aspects of fundraising (database, compliance with codes of practice and fundraising regulations, creating fundraising campaigns and ‘asks’). Through this, you will assist the whole organisation in our commitment to showing kindness, raising self-belief, and inspiring hope for the future in the individuals we serve.
Main duties and responsibilities
Fundraising Overview
1. Develop, deliver, and monitor a fundraising strategy for Pecan.
2. Maximise the contributions and connections with local churches and individuals.
3. Coordinate all Appeals including the Pecan and Foodbank Christmas fundraising campaigns and Big Give Campaigns across all income and media streams.
4. Research and utilise new fundraising streams and opportunities across Pecan such as Payroll Giving, Legacies, in Memory Giving and Online Giving.
Supporter Engagement and Stewardship
1. Establish systems, procedures, proactive stewardship, and an engagement programme to provide the highest levels of service to Pecan’s supporters.
2. To be responsible for thanking all supporters and managing a supporter engagement journey – ensuring that effective processes are in place and driving levels of satisfaction and loyalty.
3. Act as the ‘first point of call’ for all supporters and managing complaints and issues, ensuring they are reported centrally within agreed procedures, that they are resolved or escalated as necessary and maintaining excellent communication with supporters throughout these processes.
4. Develop and implement stewardship programmes including reactivation of lapsed donors.
Database Management
1. Assist with setting up our CRM database with responsibility of developing and maintaining the database, ensuring efficient, appropriate data capture and analysis for the purpose of effective stewardship, fundraising and communications.
2. Maintain data management standards, assisting with the implementation of processes and policies ensuring best practice is followed.
3. Train other staff members to be able to use the database sufficiently.
4. Ensure all records, fundraising data and fundraising administration is kept up to date and all information is GDPR-compliant.
5. Reconcile fundraising income with the Finance Manager, including Gift Aid claims, missed, failed payments and Direct Debit cancellations.
Individual Giving
1. Develop an Individual Giving and Acquisition strategy that drives growth for individual giving across multi-channel campaigns and initiatives.
2. Lead all individual giving streams such as direct mail appeals, online donations, regular campaigns and appeals to maximise income generation.
3. Work with the Marketing Manager on fundraising communication and to ensure donors are kept up to date on the difference their support makes.
4. Develop campaigns and messaging that engages new segments and audiences.
Church Giving
1. Inspire churches to journey with us as we transform lives in Peckham.
2. Pioneer and develop a broad range of relationships with churches, organisations, and denominations across Southwark.
3. Work strategically with denominations to inspire partnership and engagement with Pecan across their networks and congregations.
4. Build a team of speakers who will host and speak at meetings with churches and Christian networks in Southwark.
5. Be willing to represent Pecan at external events, including Christian exhibitions and festivals, church talks etc…
6. Increase income from churches.
Fundraising Appeals and Campaigns
1. Work alongside teams and Partnerships Manager to project manage fundraising appeals and campaigns including Pecan at 35yrs; Christmas Campaigns etc.
2. Overall responsibility for Big Give Campaigns.
3. Oversight of Enthuse campaign pages.
4. Establish a corporate fundraising strategy with an accompanying narrative, alongside the Partnerships Manager, to explain the work of Pecan to potential company supporters.
5. Tailor campaigns and appeals for different audiences and supporters alongside Partnerships Manager to target corporates; smaller local businesses; individuals and churches.
Staff and Volunteers
1. Support with recruiting fundraising volunteers as appropiate.
2. Management of a part time Partnerships Manager with responsibility.
3. Work closely with Head of Services and Head of Food Services to ensure all fundraising is coordinated.
Wider organisational responsibilities
· Attend Pecan team meetings as and when required, including meetings where there may be a time of prayer and reflection.
· Read and adhere to all policies and procedures.
· Lead on applications to charitable trusts or statutory bodies with support from the Head of Services.
· Undertake responsibilities associated with being a member of the Pecan team.
· Perform all the duties required by the post in line with Pecan’s ethos and values statement, its commitment to a policy of equal opportunity and its aim of serving the community in a caring and practical manner.
· Carry out other duties as agreed by the Chief Executive Officer.
· In agreement with your line manager, pursue a personal programme of learning and development to enhance your skills and performance.
About Us
The Fire Fighters Charity offers specialist, lifelong support for members of the UK fire services community, empowering individuals to achieve mental, physical and social wellbeing throughout their lives.
We provide confidential, personalised support to the whole of the fire services community, whether that’s at our centres, over the phone, online or out in communities.
We are looking for a Corporate Partnerships Manager to join our Engagement and Fundraising Team.
The Benefits
As an Employee of the Charity, we pride ourselves on ensuring you have great employee benefits along with a supportive working environment.
- Salary: £43,931 per annum
- Car allowance £3,400 per annum
- Pension: 8% pension contributions (All pension contributions are paid by the Charity on your behalf. No employee contribution is required, though can be made through a salary sacrifice scheme)
- Paid Annual leave: 25 days plus bank holiday (prorated)
- Life assurance: 3 x basic salary
- Access to an Employee Assistance Programme and other wellbeing support tools
- Hybrid working
The Role
Based either at our Head Office in Basingstoke, Hampshire, remotely or hybrid, you will lead and manage the development and delivery of income growth from corporate partnerships.
In this fast-paced and exciting role, you’ll be proactively identifying and securing new partnerships, whilst nurturing and maintaining existing relationships. Working with the wider engagement and fundraising team, you will ensure donors receive the best experience and an integrated and joined up fundraising plan is delivered.
This role is subject to a Basic Disclosure and Barring Services Check.
About You
We’re looking for an enthusiastic manager with knowledge and experience of corporate account management and new business development. You will be experienced working in a fundraising environment and managing key fundraising projects.
You will need to be confident communicator, calm under pressure and keen to evidence the success of your work through data analysis, you will be able to adapt your approach to suit different audiences.
Please see the job description for a full outline of the role and organisational outcomes it contributes towards.
How to apply
For more information about the Charity, please visit our website. To apply, please upload your CV and cover letter using the Apply Now button.
We reserve the right to close this role early should we receive a sufficient number of applications. Due to the number of applications we receive, we are unable to contact applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful this time.
The client requests no contact from agencies or media sales.
We are looking for a Prospect Research & Donor Insight Manager to join the National Theatre Development Team.
The purpose of the role
This role is an exciting opportunity to help shape the future of fundraising at the National Theatre, as we look to grow our income from individual members, major donors, trusts and corporate organisations.
Working with the Senior Prospect Research & Donor Insight Manager, you will develop a strong fundraising pipeline that will ensure the team can reach their long-term targets.
Your natural curiosity will lead you to identify new opportunities using a variety of online sources in combination with the NT’s database, Tessitura, and you will be able to articulate your recommendations to fundraisers in a concise and compelling way. With excellent attention to detail, this role also undertakes due diligence research into potential funders to assess any risks to the NT of accepting funds. This role also manages the Development Operations Assistant, who leads the day-to-day administration of the Development database.
The role has scope to offer insights across the whole Development team and NT senior management, and would suit a strong collaborator with enthusiasm for the work of the NT.
The successful candidate will have the following:
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Experience of managing prospect research projects and supporting prospect pipeline management in a fundraising environment.
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Experience of Tessitura or other customer relations management systems.
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Proven ability to gather and interpret information for relevance from a variety of sources.
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An appreciation for donor motivations and ability to make thoughtful connections with projects.
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Evidence of the ability to present information in a clear and concise manner, both written and orally.
If that sounds like you, this may be the role for you!
Working with us will give you...
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Complimentary staff tickets for shows and NT Talks and Events, subject to availability and policy.
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Discounts in the NT’s bars, cafes, restaurants, and bookshop, as well as in local businesses (from Wagamama to local childcare providers & gyms on and around the South Bank)
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Access to interest-free season ticket loan and Cyclescheme partnership
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Pension schemes with Legal & General and NEST
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Sabbatical option, subject to agreement and policy
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Generous sick pay
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Family-friendly employer with supporting policies
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Hybrid and flexible working, subject to agreement and policy
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Training and Development Programme via e-learning platform, and specialist in-person training relating to role.
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On-site Occupational Health and welfare support
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Free-to-access Employee Assistance Programme, enabling counselling and mental wellbeing support, financial and legal advice, and advice on caring responsibilities.
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On-site staff canteen and bar
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Staff networks including Amplified: The Ethnically Diverse Network; Disability Staff Network; LGBTQ+ Network; Parents and Parents & Carers Network
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The NT is also a member of Parents and Carers in the Performing Arts (PiPA)
Please note
The closing date for the receipt of a completed application is Friday 31st May 2024 at 12 noon.
We support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. As users of the disability confident scheme, we guarantee to interview disabled applicants who meet the essential criteria for our vacancies.
People Department 2024
The client requests no contact from agencies or media sales.
About the opportunity
Fundraising is critical to delivering our mission and ensuring we can support as many children and young people facing disadvantage to open doors to their future. The Philanthropy Team as a whole has a combined target income for the current year (2023-24) of £1.83 million (growing to £2.35m as our target for next year), of which approximately £850k is from corporate donors and their foundations, £100k is from individuals, and the remaining from trusts and foundations. We have been successful year on year in increasing our fundraising base by building secure multi-year partnerships.
We are looking for a Fundraising Manager to work within our passionate Philanthropy Team to help grow our fundraised income and develop and maintain an effective, high-quality funding pipeline. Focussing predominantly on eliciting funding from trusts and foundations, and working closely with the Head of Philanthropy, CEO and Corporate Partnerships Manager, the Fundraising Manager will ensure the effective management of existing funder relations and take responsibility for ensuring Action Tutoring meets its reporting obligations. The Fundraising Manager will be responsible for the line-management and development of three Fundraising Coordinators, through which you and your team will prepare and submit grant applications and funding reports, alongside overseeing the development and growth of our individual giving activities and initiatives, including through expansion of our fundraising events and campaigns.
Closing date: Sunday 9th June 2024
Interviews: 18th and 20th June 2024
Start date: July/August 2024. We’re happy to discuss a later start date for the right candidate.
Duties and responsibilities
· Work with the CEO, Head of Philanthropy and Corporate Partnerships Manager to ensure Action Tutoring’s fundraising targets are met and manage an effective pipeline across Action Tutoring’s different income streams.
· Manage and maintain existing funder relationships, including proactive and requested reporting to donors.
· Work closely with the Head of Philanthropy and Corporate Partnerships Manager to identify relevant opportunities for collaboration that promote generating income. Alongside your team, support, prepare and provide expertise on applications for corporate funding opportunities identified by the Corporate Partnerships Team.
· Working with your Fundraising Coordinators, research and drive new opportunities for multi-year commitments from trusts and foundations, sharing workload between the team.
· Lead on the preparation and submission of high-quality, effective applications, with support from the Fundraising Coordinators.
· Monitor when grants are due for renewal and proactively seek out renewal conversations, ensuring Action Tutoring has a healthy funding pipeline.
· Work with the Fundraising Coordinator for Campaigns, Events and Individual Giving to build Action Tutoring’s income generated from events, ensuring an attractive range of event options across the country. Manage the Fundraising Coordinator to ensure places are secured, participants are supported and engagement is expanded.
· Work with Fundraising Coordinator for Campaigns, Events and Individual Giving to build Action Tutoring’s income generated from individual giving, developing campaigns for driving more regular giving and building our strategies to cultivate, engage and thank individuals.
· Act as a system manager for fundraising platforms, databases and tools including Just Giving and the Giving Block, with support from Fundraising Coordinators.
· Oversee the development of the fundraising area of the website and fundraising pack to attract new funders and fundraisers to the charity, with support from the Fundraising Coordinators.
· Manage the Fundraising Coordinators, ensuring they are growing and developing, and that work load is shared fairly.
· Represent Action Tutoring at relevant meetings and events.
· Alongside your team, prepare applications for corporate funding opportunities identified by the Corporate Partnerships Team.
· Ensure accurate record-keeping of corporate partnerships and relationships on Salesforce and any other relevant systems.
· Any other ad hoc responsibilities as deemed relevant by the CEO.
Person specification
This role requires an ambitious, passionate and determined individual with outstanding written and verbal communication skills. Alongside your team you will be responsible for writing and submitting grant applications and reports, so an excellent understanding of the English language and a keen eye for detail are crucial for success within this position. Working to deadlines and line-managing three Fundraising Coordinators, exceptional time-management, prioritisation and organisation skills are essential. With a focus on developing our individual giving strategies, we’re looking for an individual with excellent interpersonal skills.
Qualifications criteria:
· A*-C in maths and English at GCSE (or equivalent experience).
· Right to work in the UK.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
· At least two years experience in fundraising (preferably within trusts and foundations fundraising).
· Proven track record in securing and stewarding 5+ figure partnerships.
· Outstanding written and verbal communicator with significant experience writing and submitting grant applications and reports.
You will be likely be more successful in this role if you have:
· You have a proven track record of securing and stewarding grants of 5+ figure funding.
· You have a passion for educational inequality/working within the Third Sector.
· Line management experience.
· Experience in event and campaign fundraising.
· Experience working within a charity with a turnover of £3M or more.
The client requests no contact from agencies or media sales.
This vacancy has arisen as the result of an opportunity to restructure. It is a new post to support the charity’s growth over the coming years. In the first instance it is a 12 months’ fixed term contract, but, dependent on the outcomes of the first year, it could develop into a further fixed term or permanent role.
What we can offer you: we are a small neurodiverse team that can offer you a supportive environment, flexibility, lots of professional learning and the satisfaction of making a difference.
Potential Plus UK Job Description
Job Title: Fundraising & Membership Officer
Reporting to: Chief Executive Officer (CEO)
Salary: £27,560 (35 hours pers week)
Flexible working: in the Milton Keynes office, home-working and/or hybrid-working to be agreed with CEO
Contract: 12 months’ fixed term in the first instance
Main objectives of the role
Please note: these will be confirmed on appointment and reviewed annually
- Securing funds from a variety of sources to support services offered to families to meet our strategic objectives and the long-term sustainability of the charity.
- Building and maintaining relationships with a range of individuals and organisations to support the fundraising activities, promote the mission of the charity and improve the visibility of, and understanding about, Potential Plus UK.
- Coordinating the membership messaging and leading the analysis of data to promote the support of the charity and its cause, and maximise potential income, through membership.
Main responsibilities for all employees
- To keep up to date with statutory and best practice in safeguarding and child protection procedures, ensuring that all members of the charity’s community are aware of these, understand their roles and are confident to take action as needed.
- To liaise effectively with colleagues, parents, schools, colleges and young people to secure excellent outcomes and well-being for young people with high learning potential.
- To support and implement the strategic aims and all aspects of policies and procedures.
- To develop best practice in the provision for all high potential learners, including the disadvantaged and disengaged, those with dual or multiple exceptionalities, and English as an additional language, and children from minority groups.
- To model high standards of professional behaviours and attitudes at all times.
- To identify the professional learning you need to achieve excellent outcomes, and to monitor the impact to ensure you excel in the role.
Main responsibilities for the Fundraising & Membership Officer
Fundraising
- Support the setting of the charity’s fundraising targets through the research and review of both external and internal fundraising activities.
- Maintain an up-to-date database of the charity’s fundraising activities and campaigns.
- Collate the agreed metrics (including income and expenditure) and report on a weekly basis.
- Participate fully in the generation of fundraising ideas and activity selection.
- Design, prepare and implement the agreed activities and campaigns, which are likely to be varied in nature and might include dedicated fundraising events, grant applications to support families in disadvantaged socio-economic groups, and legacy generation.
- Recommend changes and updates to the activities and campaigns based on testing and evidenced data.
- Evaluate and report on the effectiveness of fundraising activities and campaigns, including both income and impact.
- Establish and maintain positive relationships with both new and existing individuals and organisations, such as member alumni and grant-making trusts and foundations.
- Lead on stewarding the support of donors, funders, ambassadors and influencers through regular communications and feedback on impact.
- Create and submit monitoring reports to funders that are both timely and of high quality.
Promoting the Charitable Aims of the Charity
- With marketing support as needed, create effective messaging to be shared externally and with existing members to engender a sense of belonging to the high learning potential community, together with an understanding of its rights and its potential positive impact on society, with the aim of creating a desire to support the charity now and on an ongoing basis.
- Work with the Community Information Coordinator to utilise all appropriate opportunities to convey these messages.
Membership
- Design and coordinate an effective system to enhance the membership offer and improve membership renewal and retention.
- Work with the administration and community teams to ensure that the journey from interested party to becoming a member and from member to retained member is compelling and framed coherently and that systems are in place to effectively implement this.
- Work with the Community Information Coordinator on campaigns and strategies to reach new members, engage with existing members and retain existing members.
- Have a thorough understanding of the membership database, collate information and monitor, evaluate and report on all aspects of membership performance.
- Design and coordinate regular market research, including competitor analysis, to identify member/stakeholder needs, to support the rationale for the development of new member/community products and services, and to liaise with and advise other teams in the organisation as appropriate.
- Analyse and interpret marketing and social media performance.
- Identify opportunities for engagement of the membership and the wider community.
Other
- Undertake any other duties that may be reasonably required.
Our mission is to discover young people’s potential, nurture their gifts and talents, and support them to succeed and thrive with confidence.
The client requests no contact from agencies or media sales.
Fundraising Strategist
£43,783 - £47,284 pa
City of London and we are a hybrid working organisation
This role is offered on a hybrid contract giving you the opportunity to also work from home three days a week.
Purpose of job:
As Senior Fundraising Strategist you’ll play an integral role in defining the fundraising strategies for cross organisational campaigns and targeted fundraising and engagement activities. Working as a senior fundraising strategist within our Campaign Strategy & Planning team, you’ll direct cross-disciplinary project teams from across all levels of the business to deliver target beating initiatives from Red Nose Day to new product development initiatives that drive new revenue streams. You’ll help establish data and insight led planning processes, ensuring strategies are well informed and robust. You’ll ensure test and learn is embedded in any project and that rigorous analysis is built into measurement and evaluation processes.
Key responsibilities:
· Work with the Head of Campaign Strategy & Planning and key colleagues across the Fundraising team, to support the development of annual fundraising and engagement plans, establishing planning; monitoring and evaluation processes for agreed activities, specifically but not limited to organisational campaigns and new income driving initiatives.
· Directly lead agreed cross-organisational multi-disciplinary project teams to robustly plan, deliver, monitor and evaluate agreed campaigns and projects.
· Support the Head of Campaign Strategy & Planning to roll out an agreed fundraising planning process, ensuring campaigns and project strategies are developed using internal and external knowledge, data and insight; are planned in good time to deliver maximum impact and are responsive to audience and market requirements and trends.
· Support Head of Campaign Strategy and Planning to embed new ways of working within team and across Comic Relief, working with the core campaign planning team, the wider fundraising team and colleagues particularly in Production and Funding to continually improve processes
· Inspire and facilitate creative and innovative thinking and action, working with colleagues, including our Fundraising Innovation Lead, to ensure our fundraising campaigns and projects represent our disruptor brand and speak to new external innovations appropriate to target audience segments
· Devise and / or make use of a suite of data and insight tracking and reporting tools that are leveraged to drive optimisation and efficiency as well as informing new approaches to maximise supporter acquisition, development and retention and associated income opportunities
· Work closely with audience teams and activity owners to measure performance and to assess and communicate the results of campaigns and projects including retrospectives to aid continuous improvement.
· Working with the Creative Fundraising Strategy Lead, support the roll out of training and ongoing development of best practice planning and strategic development approaches.
· Deliver ad-hoc planning and strategy projects as required
Person specification
Essential criteria
· A working understanding of fundraising, having recently devised and implemented successful fundraising strategies and initiatives
· Experience of analysing data and insights to inform decision making; with proven abilities in financial modelling and interpretation of data and insight into actionable plans and initiatives
· Knowledge of segmentation and audience targeting strategies, including experience of using audience listening and audience targeting tools and services to define an audience first approach to planning initiatives
· Experience of planning; monitoring and evaluating major campaigns or projects, incl financial modelling, objective and KPI setting and preparing relevant documentation that underpins the delivery of activities
· Experience of working as part of project teams, taking the lead where appropriate
· Knowledge of fundraising and project management methodologies and experience of working with different approaches to project planning and delivery
· Experience of monitoring and evaluation of programme performance, including objective setting, developing toolkits, reporting and driving the learning process with stakeholders to achieve ongoing effectiveness
· Ability to understand risks, issues and dependencies within a project / campaign and to synthesise this information to provide accurate and timely advice to drive decision making
· Effective relationship builder with strong stakeholder management, leadership and communication skills, and the ability to adapt to different styles and ways of working
Desirable criteria
· Experience of planning complex multi-channel marketing and / or fundraising campaigns
· Experience of fundraising for international and national causes
· Accredited fundraising or marketing qualification
· Experience in delivering or supporting new product development.
Perks and benefits:
· Flexible working hours
· Work from home option
· Wellness programs
· Employee Assistance Programme
· Enhanced maternity and paternity leave
· Paid emergency leave
· Sabbatical Opportunities
· Professional development
· Mentoring/coaching
· Paid volunteer days
· Payroll giving
· Team social events
· Extracurricular clubs
· Cycle to work scheme
· Free fruit
To apply please visit our website via the link and apply online.
Closing: 11:59pm, 20th May 2024 BST
Interviews are expected to take place on Tuesday 27th and Friday 31st of May.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Why work at Comic Relief
There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London,
There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work.
Equal opportunity
We recognise diversity and inclusion are a source of strength in achieving our mission. We therefore welcome everyone, trusting what makes us different brings creativity, styles and experiences to help us collectively do our best work. That’s regardless of your gender, race, age, disability, religion, sexual orientation, and cultural identity. We especially welcome those from under-represented groups in modern grant-making and fundraising. We are on a journey, but if you join our team you will be part of a community that is committed to creating a diverse and inclusive environment where we want you to: Be valued for being yourself Do your best work, and be supported to break down barriers so you can succeed Be heard, respected, and treated as an equal, whatever your level, experience or background Be part of a team that is committed to making this happen – with our colleagues, partners, and contributors.
Are you looking for a role which gives you purpose?We are looking for an ambitious candidate who will have several years fundraising’ experience, particularly of increasing income and cultivating supporters. We need you to develop and implement our fundraising strategy by contributing to agreed objectives, income targets and other key performance indicators within the timeframe and budget specified while contributing to our purpose of helping vulnerable people to live in dignity and to achieve their potential.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Are you passionate about motivating and supporting people to take part in a wide range of fundraising events? Do you have a proven track record of engaging positively over time with donors throughout their journey alongside a charity? Are you a positive, skilled communicator with an eye for detail and an ability to get ‘stuck in’? If so, this role could be for you.
SUDEP Action is the only UK charity focused on preventing epilepsy-related deaths. We have the only epilepsy bereavement service freely available to anyone suddenly bereaved by epilepsy (including SUDEP). By representing the voices of those who have died and who are bereaved, we aim to learn from deaths, and use research, policy and campaigns to raise awareness and take action that helps save lives.
Working both independently and with the wider team you will deliver a high-quality community fundraising service. We’re looking for someone who has worked in a fundraising department and/or similar role before, preferably in the charity sector. Engaging confidently with people and feeling comfortable in adapting your approach to different audiences is a key skill for this role - whether they are major donors, corporates or community fundraisers. This is particularly important as many of our supporters & fundraisers are bereaved.
Building positive supporter connections is at the heart of what we do at SUDEP Action, so setting a positive example of this through your plans and actions, and demonstrating the importance of maintaining strong, personalised supporter relationships is key. You’ll know how to follow processes to record, monitor and evaluate supporters’ engagement with community fundraising activities, so this feeds back into how the charity operates.
Much of the charity’s income comes from our motivated and passionate supporters, so this role is a key part of income generation. The successful candidate will be able to build on current processes and successes to grow our engagement across all fundraising activities, platforms and campaigns. Experience of bid/grant writing would be desirable.
Interested? Please send us a CV and cover letter showing us why you want to work at SUDEP Action, why you think you are a great candidate for this role, and why your skills and experiences make you a good fit. It doesn’t have to be long, 1-2 pages at most, but should give specific examples to demonstrate your suitability to the role. Please note we will not accept applications without a covering letter which clearly covers this.
Our mission is to stop preventable epilepsy deaths and to provide the UK's only bereavement service for anyone who has experienced an epilepsy death
The client requests no contact from agencies or media sales.
Supporter Engagement Manager
Are you ready to make a real difference? At Pilgrims’ Friend Society, we’re not just providing care – we’re building communities, fostering connections, and transforming lives. If you’re passionate about creating positive change and want to be part of a dynamic team dedicated to making a lasting impact, then keep reading!
About Us
Pilgrims’ Friend Society is dedicated to enhancing the lives of individuals across our care homes and housing schemes. We are committed to fostering a community where support, prayer, and engagement thrive. As we continue to grow, we are seeking a passionate and experienced Supporter Engagement Manager to join our dynamic team.
About the Role
As the Supporter Engagement Manager, you will play a pivotal role in shaping our engagement strategies to cultivate relationships with our valued Christian* supporters. Reporting to the Director of Marketing and Communications, you will lead initiatives to increase prayer, giving, and church engagement, aligning with our broader objectives. You will manage our Supporter Engagement Co-ordinator, ensuring seamless coordination and execution of our supporter-centric initiatives.
Read the job pack for further details of this fantastic opportunity.
Key Responsibilities
- Develop and implement a comprehensive supporter engagement strategy to bolster our supporter base and enhance engagement levels.
- Curate a tailored stewardship journey for major donors and legacy pledges, providing personalised communications and resources to foster continued support.
- Oversee the management of our supporter database/CRM, ensuring compliance with GDPR and all relevant legislation.
- Utilise data analytics to design targeted campaigns and initiatives aimed at expanding our supporter network across various channels and touchpoints.
- Lead church engagement efforts, forging and nurturing connections with local and national churches and networks.
- Collaborate with our Activities and Community Engagement (ACE) Facilitators to enhance engagement within our care homes and housing schemes.
- Drive regular prayer communications, fostering a culture of prayer support through various platforms including our online Prayer Wall.
- Organise and lead supporter-facing events such as exhibitions and conferences to facilitate meaningful interactions with existing and prospective supporters.
- Stay abreast of industry trends and share insights with internal teams to inform strategic decision-making.
About You
- Minimum of three years of experience in the charity or third sector.
- Proven track record in supporter engagement and database management.
- Good understanding of UK GDPR regulations.
- Familiarity with fundraising functions and project management.
- Exceptional organisational skills with the ability to prioritise tasks and meet deadlines.
- Strong proficiency in written and verbal communication.
- Innovative thinker with a proactive approach to problem-solving.
- Team player with a reliable and detail-oriented work ethic.
*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)
Hours
34.5 hours a week, Monday to Friday.
Benefits
- Hybrid working (2 days in the office, 3 days at home)
- Flexible working hours
- 5 weeks' paid holiday per year, as well as bank and public holidays
- Training & development
- Ongoing support from management
- Perkbox
- Wisdom app
- Care Friends referral app
- Birthday reward
- Long-standing service reward
- Life assurance scheme
- Pension scheme
Join Our Team
If you are passionate about making a meaningful impact and possess the skills and qualities outlined above, we invite you to join us in our mission to enrich lives and build communities. Apply now and be a part of our dedicated team at Pilgrims’ Friend Society.
— What our staff say about us: …“It is a friendly and welcoming place to work” … —
Pilgrims’ Friend Society is a registered charity. Our Christian ethos is central to everything we plan and do. We welcome applications from people of all backgrounds.
Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Leaders in Community (LiC) is an award-winning youth-led organisation with over 15 years' experience in delivering youth leadership and youth social action campaigns, supporting local young people challenge and overcome inequalities and barriers to progression.
As the Partnerships and Services Manager, you will report directly to the CEO and as such will be a member of the leadership team, to deliver Leaders in Community’s (LiC) work to empower young people and communities to improve quality of life and build a sustainable future in line with the Charity’s vision and mission. Working alongside the leadership team, you will oversee, and capacity build the services being delivered in our vibrant community centre, which is located in the historic East End of London.
Along with your CV, please provide a cover letter outlining why you are interested in applying for the role at Leaders in Community.
The client requests no contact from agencies or media sales.
About Pancreatic Cancer Action:
Pancreatic Cancer Action (PCA) was founded in 2010 by a rare survivor of the disease. We are a small, creative and passionate team committed to improving early diagnosis and saving lives. In August 2020, Pancreatic Cancer Action merged with Pancreatic Cancer Scotland making our team stronger than ever.
Pancreatic cancer has only a 7% survival rate and this figure has not improved significantly for over 50 years. Despite it being the 5th biggest cancer killer in the UK, pancreatic cancer receives only 3% of overall research funding.
With a strong focus on early diagnosis, it is Pancreatic Cancer Action’s aim to improve survival rates through raising awareness, medical education, improved patient information and by funding research specifically into the early diagnosis of pancreatic cancer. Simply put, we want more people diagnosed in time for surgery, currently the only potential for a cure.
Main responsibilities:
- Develop and grow the annual programme of fundraising events such as the London Marathon and Great North Run.
- Grow and steward a pipeline of new and existing community and events audiences and fundraising opportunities with a particular focus on England. Ensuring to always maintain the highest quality supporter journey.
- Manage the delivery of the virtual challenge events. Add insight and support the annual Pancreatic Awareness Month Campaign and help to further develop Pyjama’s for Pan Can to new audiences.
- As a senior member of the Income Generation Team you will contribute to robust financial planning, management and reporting of income and expenditure in your own areas of expertise.
- Responsible for the delivery and recruitment into PCA’s Challenge Events programme making sure participants receive exceptional supporter care.
- Develop compelling and engaging third party fundraising materials to inspire supporters to reach their maximum fundraising targets.
- Contribute to the development of automated and integrated supporter journey and engagement plans with the support of the Head of Income Generation to ensure a consistent and efficient supporter experience.
- Seek out engagement opportunities to support donor acquisition and retention utilising new and existing channels and platforms.
- You will be an excellent relationship manager who can maintain accurate records on our CRM system (Salesforce) to ensure that we develop, engage and update our supporters.
- Work closely with colleagues in Marketing and Communications, to create engaging products and community and event campaigns. Updating the fundraising section of the PCA website and other third party platforms with compelling content and seamless user journeys.
- Be competent at data inputting, IT literate and very organised. Empathy and excellent communication skills are vital in this role and the candidate must be able to collaborate and work well as part of a team.
- Attending when necessary, external events, conferences and exhibitions across the UK and being the face of Pancreatic Cancer Action, acknowledging that some of these may involve overnight stays and weekends.
Income and targets
- Help to grow Pancreatic Cancer Action’s income from community and challenge event fundraisers.
- Develop ongoing stewardship journey for Community/DIY Fundraisers and increase average gift though exceptional supporter care.
- Achieve Financial and non-financial targets and KPI’s from corporate and community fundraising as agreed with the Head of Income Generation.
- Monitor and control allocated fundraising budgets and regularly update the Head of Income Generation.
- Prepare and monitor reporting for all online fundraising platforms to fit with our accounting systems reporting this to the Head of Income Generation monthly.
- Contribute to Pancreatic Cancer Action’s fundraising strategy.
Fundraising Events and Challenges Lead
£44,342 - £47,888 pa
City of London and we are a hybrid working organisation
This role is offered on a hybrid contract giving you the opportunity to also work from home three days a week.
Purpose of job:
The Fundraising Event and Challenges Lead is responsible for overseeing the fundraising events portfolio, developing and driving the strategy, and leading the delivery of a wide-ranging events and challenges portfolio to deliver ambitious organisational objectives and fundraising growth targets. This includes high-profile celebrity sporting and non-sporting challenge events alongside special events and mass-engagement events.
Key responsibilities:
· Leads the strategy setting and annual planning and budget setting for Comic Relief’s events, including building financial models, developing business cases and strategic plans.
· Lead the operational planning and implementation of fundraising events from ideation, through development and delivery, ensuring an agile approach to changing circumstances and to manage risk and maximise income opportunities.
· Manage and coach the events co-ordinator to support and deliver operational and fundraising activity across the portfolio to deliver against agreed plans and objectives.
· As appropriate, lead or work as part of cross-organisational matrix project teams to deliver all event fundraising elements including developing coherent narrative, fundraising marketing activity, supporter journeys and income/performance tracking and management.
· Lead and manage project teams of internal and external stakeholders and suppliers to ensure all aspects of fundraising events are delivered effectively and successfully to deliver income targets.
· Procure and manage the day-to-day relationship with external delivery partners to ensure safe and successful development and delivery of events; this could include events logistic delivery partners, integration of external media broadcast outlets or television production companies.
· Working with the FR Events co-ordinator, supporting all operational elements of events including event plans, logistics, risk assessments, live content requirements, content delivery, health & safety, risk management and crisis management plans.
· Actively manage the fundraising event budgets, ensuring spend is monitored, reported, and reforecast, with cost saving opportunities leveraged to maximise net income.
· Operate as a champion of fundraising events within the wider organisation proactively identifying, sourcing and helping to embed new ways of working, tools and approaches that drive and optimise income from fundraising events across an array of target audiences.
· Foster a culture of high performance and build organisational event fundraising expertise. Work across the organisation to ensure each challenge/event is audience focused and all opportunities to maximise income are explored through a test, learn and iterate approach where data, learning and insight is used to make informed decisions and actioned swiftly. Ensure knowledge is systematised and shared across the organisation for maximum impact.
· Working as a lead within the Fundraising Directorate, work with colleagues to ensure all activity is appropriately integrated within the wider fundraising plans and portfolio, targeted to agreed audiences appropriately and designed and delivered in a way that maximises engagement and lifetime value.
People Management
· Provide balanced, constructive feedback, undertake effective performance management to embed accountability and proactively support the professional development and growth of staff.
· Proactively undertake business planning, prioritise activities and set clear and realistic objectives for the team and individuals based on capacity, expertise, and aspirations.
· Maintain regular two-way communication and dialogue with staff, ensuring information is cascaded and escalated as needed.
Person specification
Essential criteria
· Experience in developing strategies, plans and managing and delivering events with a focus of income generation.
· Experience of delivering high profile events with multiple external partners
· Demonstratable experience of complex project and stakeholder management in high impact and proven ability to deliver on time and on budget.
· Evidence of working in high-pressure, high-risk environments with high personal resilience and the ability to effectively manage and mitigate risk, adapt and respond to fast-paced change.
· Excellent communicator with experience of leading and working effectively in cross-functional project teams and wide-ranging stakeholders to deliver shared goals and objectives.
· Experience of budget management including setting detailed, annual and campaign planning budgets and strategies, reforecasting, and ongoing tracking against these.
Desirable criteria
· Experience working across a full spectrum of events including sporting and non- sporting challenge events and special events, including with a focus on targeted audiences from mass audiences to high-net-worth audiences.
· Experience of working with broadcast media partners.
· Experience of using a range of digital channels to drive engagement and income to event related activities.
· Effective relationship builder with the ability to proactively challenge and persuade senior stakeholders and partners.
Perks and benefits:
· Flexible working hours
· Work from home option
· Wellness programs
· Employee Assistance Programme
· Enhanced maternity and paternity leave
· Paid emergency leave
· Sabbatical Opportunities
· Professional development
· Mentoring/coaching
· Paid volunteer days
· Payroll giving
· Team social events
· Extracurricular clubs
· Cycle to work scheme
· Free fruit
To apply please visit our website via the link and apply online.
Closing: 11:59pm, 30th May 2024 BST
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Why work at Comic Relief
There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London,
There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work.
Equal opportunity
We recognise diversity and inclusion are a source of strength in achieving our mission. We therefore welcome everyone, trusting what makes us different brings creativity, styles and experiences to help us collectively do our best work. That’s regardless of your gender, race, age, disability, religion, sexual orientation, and cultural identity. We especially welcome those from under-represented groups in modern grant-making and fundraising. We are on a journey, but if you join our team you will be part of a community that is committed to creating a diverse and inclusive environment where we want you to: Be valued for being yourself Do your best work, and be supported to break down barriers so you can succeed Be heard, respected, and treated as an equal, whatever your level, experience or background Be part of a team that is committed to making this happen – with our colleagues, partners, and contributors.
EduSpots is an innovative, dynamic, and community-driven UK and Ghanaian registered charity which connects, trains, and equips voluntary community educators to drive community-led change through education spaces named ‘Spots’. Our vision is of our world where communities unite to create the futures they want to see, through education.
Since 2016, through collaborating extensively with over 250 local volunteers, who take a central leadership role in the development of the network, we have supported 50 communities in creating and running community-led and owned education spaces named ‘Spots’, with a strategy to support them in moving towards our ‘Dream Spot Model’. Together, we are developing a model for a community-led education space with accompanying network engagement that could have relevance in settings across the world.
Our Ghana-based programmes team creates collaborative learning opportunities through three leadership programmes for volunteers: the Ignite, Catalyse and Peer Mentoring Programmes. These enable them to lead EduLit, EduSTEM, EduKidz and Ignite Equity clubs, alongside locally designed education projects, reaching over 10,000 students of all ages annually. Read our 2022 Impact Report here.
We are in an exciting period of our development, having more than doubled our income, programme breadth and reach in the last year. In 2024, we are launching our new Catalyse Leadership Programme, alongside developing an EduSpots app to enhance data management and programme management at the community level, alongside a wider digitalisation process through the distribution of tablets across the network.
We won the Tes International Award in 2018 and the Big Give Supporters’ Choice Award in 2022, and we were recently selected as a finalist for the Their World Scale-Up Innovation Prize. In 2021, our Founder/CEO was a Finalist in The Varkey Foundation’s UNESCO-backed $1 million Global Teacher Prize.
We are excited by our future. Do visit our website for further information.
About this role
We are looking for an experienced and dynamic fundraising professional, with a proven track record of income generation and a strong ability to develop impactful relationships with the skills to bring aligned individuals and organisations into our long-term EduSpots community. The post holder will be creative, passionate and self-motivated, with strong marketing and communications skills, able to design and implement strategic fundraising approaches.
In this role, you will take on responsibility for identifying, creating and delivering impactful fundraising strategies that enable us to generate further relationships and income in support of our programmes.
You will oversee the development of our individual giving and monthly giving strategies and further develop relationships with schools, corporate organisations and NGOs, with a focus on resource acquisition (e.g. books, electronic devices) alongside fundraising. You will also play a supportive role in events and campaigns, and work closely with our Head of Communications to ensure our marketing and communications strategy is integrated with our fundraising aims. Currently, we already have a trusts and foundations manager, but would welcome applicants with experience of trust fundraising.
We are an innovative, flexible and creative team, where all ideas are welcome and a strong teamwork ethos which ensures that fundraising is integrated into our overall strategy thinking, with staff in UK, Ghana and Nigeria working closely together. The role offers an exciting opportunity to make a tangible and immediate difference, with our inspiring Catalysts and remarkable stories of local change on a low-cost model, making working for EduSpots a rewarding and impactful experience.
EduSpots is an equal opportunities employer and is also committed to the safeguarding of children & vulnerable adults. Appointment will be subject to child protection screening appropriate to the post.
Main Duties and Responsibilities
The key responsibilities of this role are to:
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Develop our individual giving and monthly giving strategies, including:
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Ensuring we have the right tools in place.
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Strengthening thanking and communications to existing supporters.
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Trialling new strategies for outreach to new audiences.
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Organise occasional fundraising events (e.g. face-to-face events in London; virtual events and fundraising challenges).
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Support organisation and delivery of appeals and campaigns (e.g. the Big Give).
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Support the development of impactful relationships with schools, universities, corporates and NGOs for fundraising and resource acquisition (e.g. books, digital devices, science equipment).
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If time and experience, possibly support grant applications.
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Line manage, and provide support to, the intern/s (fundraising).
Other
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Ensure all administrative tasks relating to the role are carried out accurately.
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To comply at all times with the organisation's policies, procedures and performance expectations of staff as set out in the Staff and Volunteers Handbook.
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To ensure compliance with data protection legislation.
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Any other duties as may be reasonably required under the role.
Skills, Experience and Attributes
Essential
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Proven track record of successful income generation from individuals or communities - ideally in a similar education / international development organisation
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Experience of developing and maintaining successful income generating relationships (e.g. with schools, corporates, individuals, communities)
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Experience of digital marketing to engage new charity supporters / donors (including using paid advertising and innovative engagement techniques)
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Experience of email marketing and donor conversion strategies
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Strong communication and marketing skills, ideally with basic design skills (Canva)
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Ability to work effectively in a remote based role with minimal day-to-day support
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Outstanding interpersonal skills
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Excellent written and verbal communication skills
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Ability to use own initiative and work to tight and competing deadlines
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Ability to effectively manage workload and prioritise tasks
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Good IT skills - Google Suite, Microsoft Office, Zoom, Canva, Social Media
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Alignment with EduSpots’ core values of care, passion, teamwork, sustainable impact, community leadership and play.
Desirable
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Experience of writing compelling and successful funding proposals
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Experience of managing and reporting to funders
How to apply:
Please send your CV along with a covering letter (max 2 pages) explaining your interest in EduSpots and how your skills, experience and attributes meet the criteria we are looking for. Please send your application to Cat Davison, EduSpots Founder & CEO by email.
Deadline for applications: Noon on 30th May 2024.
The client requests no contact from agencies or media sales.
The role
Thousands of people in our communities are affected by breast cancer, and many of these are compelled to help by fundraising for Breast Cancer Now. To enable us to best support our network of fundraisers, and create a sector leading programme, we've just reconfigured our community fundraising team.
This has created an opportunity for a community fundraising executive to join the London, South and Wales team.
In this busy and exciting supporter-facing role, you’ll provide stewardship to our brilliant fundraisers organising events from bake sales and balls to tractor runs and sponsored walks. And, alongside the other community fundraiser executives, you’ll be the first point of contact for supporters, playing a key role in the smooth day to day running of the programme.
Through excellent relationship management, you’ll inspire our supporters to see through their fundraising plans, raise as much as possible and continue to support the charity in a way that’s right for them.
Reporting into an experienced community fundraiser, you’ll be nurtured and developed in your role. And have the opportunity to develop relationships with a wide variety of supporters, from individuals and volunteers to clubs, societies, groups and local companies.
About you
You’re a brilliant communicator, love working with others, thrive in a busy environment and have a ‘can do’ attitude to your work.
Having worked in a customer or supporter facing role before, you’re naturally committed to providing exceptional stewardship. Engaging with our supporters will energise you, whether that’s speaking to them over the phone, hosting a cheque presentation or attending an event.
You’re organised and can prioritise your work well. You can also quickly pick up processes and have excellent administrative skills, all experience you’ve gained in a professional working environment.
It’s great if you’ve worked in a charity before, and community fundraising experience is a bonus. But it’s your passion for fundraising and making a difference that’s important – if this sounds like you, we can’t wait to hear from you.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland.
Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you, whenever you need it.
Dedicated campaigners are here. Fighting for the best possible treatment, services and care, for anyone affected by breast cancer.
Why? Because we believe that by 2050, everyone diagnosed with breast cancer will live – and be supported to live well. But to create that future, we need to act now.
Job description and benefits
The job description and our attractive benefits package are available for you to download.
Primary location of role and hybrid working
This role is based in Ibex House, London and our flexible hybrid working model allows full-time staff members to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. In support of your application, you’ll be asked to submit your anonymised CV and a supporting statement.
When applying please ensure you refer to the essential criteria on the person specification and clearly provide as much information as possible with examples to demonstrate how and where you meet the criteria. If you’ve any questions regarding this role please contact the Breast Cancer now recruitment team in the first instance by visiting our website
We’re committed to promoting equity, valuing diversity and creating an inclusive environment for everyone. This is for those who work for us, work with us, support us and who we support. EDI is core to the vision, mission and strategic objectives of our charity. This is being continuously adapted to the way we work. So, we all have a part to play in embedding and living our EDI values to translate our ongoing commitment to EDI.
Closing date: 09:00am Wednesday 22 May 2024
Interview date: Thursday 30 May 2024
At Guy’s & St Thomas’ Foundation, our mission is crystal clear – to lay the foundations of a healthier society. Nestled in the heart of Southwark, London, our foundation boasts a rich history. We operate in collaboration with our local NHS hospitals through our charity brands. Additionally, we establish partnerships with local organizations, offering funding to drive essential programs, delivered through our subsidiary organization, Impact on Urban Health.
We are recruiting for a Fundraising Compliance Manager looking to make a difference in how we fundraise and support our fundraising charities: Guy’s & St Thomas’ Charity, Evelina London Children’s Charity and Guy’s Cancer Charity.
The successful candidate will need to be a detail orientated, solution focused, project manager with expert knowledge in fundraising and data protection regulations. We are looking for someone to lead and maintain a culture of compliance across all elements of fundraising and supporter engagement in this stand alone role.
As our Fundraising Compliance Manager, you will be the focal point for compliance, providing guidance and advice to colleagues ensuring that we have sufficient controls and processes in place across all areas of fundraising. In addition, you will provide comprehensive front line and administrative support, to facilitate best practice across Fundraising/Charity regulation and the General Data Protection Regulation and help embed this in our ways of working. You will produce and deliver training and supporting documents to upskill staff and to ensure consistency across the team, as well as identifying areas for improvement and development. You will keep your knowledge up-to-date and will be confident in communicating with staff at all levels and with varying levels of understanding; in an engaging and accessible manner.
Excellent organisation and project management skills will be required to ensure that projects and the day-to-day delivery and reporting of compliance is on track.
Key Responsibilities
Overarching responsibilities
- To oversee and be the main port of call for all compliance, data protection and gift administration queries in respect of fundraising.
- To develop and maintain robust operational frameworks, processes, systems and governance structures for compliance and gift administration that instil confidence and assurance in our fundraising operations and our ability to fulfil our contractual obligations as data processors and controllers.
- To provide guidance to fundraising colleagues and other stakeholders on compliance and data protection queries.
- To develop and maintain a culture of compliance across the Foundation through developing and delivering training and producing guidelines and departmental policies.
- To conduct periodic reviews or audits (to include external suppliers) to ensure that compliance procedures are followed and fit for purpose.
Gift Administration and Implementation
- Support our fundraising colleagues to maximise their income and engage with supporters in a compliant way
- Triage and respond to gift administration and compliance queries and requests within defined service level times
- Produce and keep updated, relevant guidance, tools and resources for colleagues across the fundraising function
- Develop new strategies to provide the best support for our fundraisers and work to build new and lasting relationships with key stakeholders
- Advise senior stakeholders on the benefits and risks of our activities and advise on the best course of action
- Working with the legal team, develop and maintain the appropriate gift agreements and similar documents, supporter communications and online pages, and support fundraising colleagues and supporters to complete the appropriate paperwork ·
- Manage the Fundraising Support email address/enquiry channels
- Ensure policies around philanthropy and gift management are up to date and disseminated appropriately across the Foundation.
Fundraising compliance and data protection
- To evaluate and apply the Data Protection principles to variable and challenging scenarios, supporting colleagues to find solutions to their problems within the limits of the law.
- Ensuring we are aware of and reacting to any fundraising and data protection regulations changes. Regulations include GDPR/UK Data Protection Act 2021, Fundraising Regulator's Code of Fundraising Practice, Charity Commission guidelines, BACS, and PCI DSS Compliance. HMRC Gift aid guidelines.
- Recognise that a change in procedure or legislation external to the Foundation has implications and who needs to be notified of the changes.
- Produce and continually monitor our operational policies; modelling best practices against the Fundraising Regulator's Code of Fundraising Practice
- Responsible for reviewing all fundraising contracts and third-party agreements for data capture to ensure they are in line with all compliance regulations, ensuring our supporter data is adequately protected, any new fundraising processes and procedures are compliant, and fulfilling the operational commitments associated. Suggest and negotiate amendments, and if the necessary compliance clauses cannot be met then decline authorisation to work with that third party.
- Assess data risks and complete Data Protection Impact Assessments where required, being prepared to work with colleagues to pull together the relevant information and present to the data protection lead for sign off. ·
Leadership
- Where necessary, be prepared to make pragmatic decisions on where we should be focusing resources.
- To develop a programme of training and guidelines to cover complicated rules and processes in a concise and accessible manner. To identify and address where the knowledge gaps exist.
- Monitor workflows and procedures identifying and implementing new efficiencies to increase work output and reduce service delivery timeframes
Skills and Experience
Essential criteria
- Experience of working in a compliance or similar function
- Experience of working in fundraising or with fundraisers
- Project management experience, leading multi-faceted projects
- Experience of working in a regulated environment
- Experience in creating and delivering strategic objectives and plans
- Experience of reviewing a variety of legal agreements, including gift agreements and similar documentation
- Experience of writing policies and procedures Knowledge of the Raiser's Edge or similar fundraising CRM system (desirable) or demonstrable ability to get quickly to grasp with new data systems Essential criteria
- Extensive knowledge of UK Data Protection legislation (in particular UK GDPR and PECR), Fundraising Regulations (Code of Fundraising Practice and Charity Commission regulations) and a track record of how to apply them.
- Problem-solving skills
- Ability to understand and interpret complex legislation, regulations and guidance and make it accessible to others.
- Ability to constructively challenge the status quo and see alternative solutions to overcome barriers.
- Excellent team player willing to be flexible to support colleagues in a busy environment.
- Numerate with the ability to record and assimilate complex information accurately
- Excellent time management with the ability to prioritise the work of a team and produce high-quality outputs
Benefits
- Up to 12% employer pension contribution.
- Annual personal development budget.
- Annual health and wellbeing personal allowance.
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT Kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
The client requests no contact from agencies or media sales.