Community Fundraising Volunteer Manager Jobs in Central London, Greater London
Are you passionate about improving the wellbeing of older adults and making a real impact in your community?
Join us at St. Hilda’s East as our Over 50’s Feeling Good Programme Coordinator! You’ll lead a fantastic programme full of activities and events that boost the mental and physical health of people over 50 in Tower Hamlets. If you’re dynamic, creative, and ready to make a difference, we’d love to hear from you.
Our Feeling Good Coordinator will lead and expand this programme, improving service delivery, broadening its scope, and increasing community impact. The Coordinator will work closely with service users to ensure co-production is central to the programme, support and mentor facilitators and volunteers, and collaborate with the Head of Programme Development on strategic planning.
What you will be working on
- Co-Designing the programme: Work with our service users to create a fun and diverse range of activities
- Managing and developing the programme: Ensure everything runs smoothly, monitor, evaluate and make improvements where needed
- Building partnerships: Develop and nurture relationships with local organizations and partners
- Promoting the programme: Get the word out about our activities and bring in new participants
- Leading the team: Support and guide our small, amazing team of Feeling Good workers and volunteers
This job is for you if you:
- Have experience in managing projects in the charity sector
- Are skilled and experience in monitoring, evaluation and impact reporting
- Are committed to making a positive difference in the lives of local older people
- Enjoy working in a vibrant and diverse community
How to Apply:
Visit our website for the Job Description and full Person Specification and instructions on how to apply.
Closing date for applications: Tuesday 2nd July 2024
St Hilda’s is committed to racial justice and wider inclusion and diversity. We are working towards a goal where our team fully reflects the diversity and difference in lived experiences of our local community.
St. Hilda’s East is committed to the highest levels of safeguarding and promoting the welfare of children, young people and adults with care and support needs. The successful applicant will be required to give a full chronological work history, and all offers of employment are subject to reference checks and an Enhanced DBS (Disclosure and Barring Service) check.
St Hilda’s East is a vibrant, multi-purpose organisation providing a wide range of life-changing services and opportunities for local people.
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The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: 35 hours per week (full-time)
Annual Leave: 28 days per annum, excluding bank holidays
Location: Hybrid working (Barnet / Brent and homeworking)
CB Plus is seeking to recruit a talented and creative Director of Strategic Development to join its newly formed Director’s Group. The post holder will take responsibility for overseeing corporate performance, leading on fundraising and supporting the development and implementation of our strategy. We seek a sharp, dynamic, and experienced individual to join our team. The Strategic Development Director will be responsible for implementing the strategic vision of CB Plus through their role in corporate performance, development and fundraising. The successful candidate will be well networked in the charity sector, an experienced fundraiser, an effective presenter, and devoted to our mission.
Please see the job description for further information about the role.
Interviews will be held via Zoom
Closing date for applications - Monday 24th June 9am
Please send your CV, with a covering letter explaining how you meet the requirements of the person specification
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Resurgo’s mission is to inspire and equip organisations to bring about ambitious and sustainable social change through our expertise in coaching, impact management and programme delivery. We’re a bold and innovative organisation with the ambition to transform society.
We’re looking for an exemplary relationship and people manager (with strong coaching skills) to equip and support churches in the North (including Leeds, Preston and other northern cities) to deliver the Spear programme in their local community.
The important stuff
Salary: from 30,000 dependent on experience
Hours: 5 days per week (4 days considered), 9.30am-5.30pm
Contract: Permanent
Location: Home based role, with fortnightly travel to our London office required (cost covered) and regular travel to our Centres in Leeds, Preston and other northern cities
Closing date: 28th June (We are interviewing on a rolling basis and might close the application early if we find the right candidate).
Application pack: Have a look at our application pack below for more information about the role and Resurgo
Benefits
- 28 days annual leave (including Christmas Gift Days) plus bank holidays
- Excellent personal development and training opportunities, including our iLM-accredited 5-day Coaching for Leadership programme (worth £3,000)
- Regular staff prayer meetings, conferences and retreats (one residential)
- Excellent Health Insurance plan, including gym discounts and other perks
Person Specification
- An active Christian, passionate about personally representing the values and beliefs of Resurgo, and our mission to equip and support organisations to play a meaningful part in the repair of our social fabric.
- Excellent all-round coaching ability, with 3 years of relevant coaching experience, including strong group facilitation and 1-1 coaching skills.
- Excellent time management, organisation skills and initiative, with the ability to balance a range of varied tasks and prioritise accordingly.
- 3 years experience of line management and holding responsibility for others’ professional development and wellbeing.
- Effective interpersonal and communication skills, with the ability to relate confidently to a range of audiences, internally and externally, including demonstrable experience managing partnerships with churches as well as corporates.
- High emotional intelligence, a desire to work as part of a close-knit team, and a sense of fun.
Key Responsibilities
Support and Equip Church Partners
- Work with the wider Church Partnerships Team to meet key strategic goals to build social transformation across the church in the UK.
- Manage working relationships with caseload of partner churches within a region of the UK to ensure programme delivery flourishes, that the church has ongoing support and feels connected to Resurgo, and feels ownership and vision in relation to the programmes their church runs.
- Liaise with church partners regarding fundraising challenges, providing strategic support and connecting them to the wider Resurgo team for further assistance around key challenges.
Line Management, Team Training and Development of Spear Centre staff
- Manage Spear Centre Managers, through regular 1-1s, reviewing KPI’s and helping them troubleshoot challenges.
- Oversee the overall performance management for church partners in a region, delivering feedback regularly, reporting on key performance indicators and running reviews at intervals throughout the year.
- Work with the Impact team to identify training needs, then design and run training initiatives to meet these needs, including all-team training days, role-specific training streams, and volunteer training.
Curriculum Development
- Engage with wider national policy around NEETs and unemployment to ensure we are at the cutting edge within the sector.
- Develop programme curricula across all our programmes.
Active Participation in the Philanthropy and wider Resurgo Mission
‘To Inspire and equip organisations to bring about ambitious and sustainable social change through our expertise in coaching, impact management and programme delivery.’
- Help build and develop Resurgo’s ethos and Christian life as a team member.
- Lead and contribute to regular team prayer meetings as an integral part of Resurgo’s operation and for the success of its mission.
Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description – Supporter Retention Manager (Individual Giving)
Reporting to: Senior Manager, Public Fundraising
Location: London Hybrid working: Mondays office-based, rest of the week flex.
Contract: Permanent
Hours: 35 Hours
Salary: £39,414-£41,488
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
FareShare is the UK’s largest charity fighting hunger and food waste. We are the only charity operating on a national scale, in partnership with our network, to redistribute edible surplus food to over a million people across the UK.
In addition to providing food, these charities and community groups help tackle the root causes of poverty and provide vital services such as domestic violence shelters, breakfast and after school clubs and older people’s lunch clubs. Thanks to the surplus food from FareShare, our network is supporting people to have better access to food, form stronger connections and reduce isolation to improve mental health.
FareShare’s Strategy & Vision
Vision: We have the vision of a UK where “No good food goes to waste”.
Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.
Our Purpose: We are doers. We are a community. We change lives.
Our Values: Passion – for our cause and the challenge that lies ahead
Ambition – to go the extra mile and drive the change that must happen
Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries
Collaboration – it’s only by working with others that we can be stronger
Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.
The Role
FareShare has a dynamic fundraising department that has seen incredible growth in support in an incredibly short space of time. We are now looking for a proven Supporter Retention Manager to join us as we embark on our next phase of deepening engagement with current and new supporters.
This newly created role is an integral part of the Fundraising team’s growth plans to become a £40 million income generating team.
Working closely with the Supporter Acquisition Manager, Supporter Experience Manager (Fundraising Operations) and the wider Fundraising team, the post-holder will lead on stewardship campaigns encompassing Warm Appeals, Regular Giving asks, Supporter newsletters and cross-sell campaigns across FareShare’s audiences. Line management of an Individual Giving Officer (or Assistant) may form part of the roles and responsibilities further down the line.
The role offers a fantastic opportunity for a proven Individual Giving professional to help drive innovation in supporter retention and development and make a decisive contribution to a high-performing team.
Main areas of responsibility
1.Plan and deliver the Warm Appeals programme in line with agreed budget targets and annual workplans
- Campaign manage the Cash Appeals programme at all stages, from initial planning through to supplier management and post-campaign analysis
- Develop and implement a rolling programme of Regular Giving Asks.
2.Develop and manage a seamless supporter journey and consistency of messaging from the initial touchpoint through to longer-term giving
- Work with the Supporter Acquisition Manager and the Supporter Experience Manager on planning, delivering and managing a seamless supporter journey and consistency of messaging from the point of acquisition
- Actively monitor Supporter attrition levels and implement measures to mitigate disengagement
- Hold regular catch-ups with the Supporter Acquisition Manager and the Supporter Experience Manager to optimise collaborative working across both teams
- Keep up to date on the latest trends and techniques in Supporter Stewardship and apply learnings as appropriate on retention initiatives.
3.Maximise opportunities for cross-team campaigns
- Collaborate with the wider fundraising team on new and existing income generation opportunities.
4.General duties
- Provide support to the Individual Giving team where necessary.
Person Specification
As an employer committed to Equal Opportunities, we will assess applications in line with the criteria, outlined above, that we consider either as being essential or desirable in this role.
Essential Criteria
Experience
- Demonstrable track record in planning, implementing and managing Supporter Stewardship programmes
- Data Selection, Targeting and Segmentation experience
- Experience of working with fundraising budgets
- Experience of working with and managing suppliers including Marketing agencies
- Demonstrable track record in growing income from Individual Giving audiences
- Experience of writing post-campaign reports for a range of audiences
- Experience of using Salesforce CRM
Skills, Abilities and Knowledge
- Strong project management, prioritisation and planning skills
- Ability to work under pressure and meet deadlines
- Proficient user of Microsoft Office
- Working knowledge of the Fundraising Regulator’s Code of Fundraising Practice, data protection and other relevant legislation, guidance and practice.
Desirable Criteria
- Demonstrable understanding of Supporter Acquisition
- An interest in the impact of food waste on the environment
- An interest in food poverty and its causes
Values and behaviours
- A commitment to Equality and Diversity
- An understanding of, and enthusiasm for, FareShare’s mission and strategy
- A commitment to continuous professional development
- An empathy with Volunteers and an understanding of their needs
- Flexible and non-judgemental approach to people and work
- Willingness and ability to travel in the UK.
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Brightside
Brightside is on a mission to help young people make confident and informed decisions about their future. For over 20 years, we’ve used technology to connect young people facing barriers with inspiring mentors. We deliver online mentoring programmes in collaboration with schools, universities, businesses and charities to provide young people with access to networks, online career information and high-quality mentoring.
Role overview
The Partnership Manager will oversee and deliver account management across our mentoring partnership portfolio. This role involves managing the partner experience across a range of sectors, including higher education, the third sector, schools and corporate partnerships. The post-holder will be responsible for onboarding new partners, supporting them in developing their yearly mentoring plans, engaging in regular communications to ensure we’re on track with our deliverables, and renewing contracts annually. Success in this role will be measured by key performance indicators such as partner satisfaction, partner engagement and meeting renewal income targets.
Key responsibilities
- Onboard new partners and welcoming them to Brightside
- Complete annual mentoring project plans with all partners
- Provide account management for partners to ensure a positive experience
- Coordinate our partner engagement work (such as our partner forums and the partner satisfaction survey)
- Meet regularly with partners to monitor project deliverables and ensure we meet and surpass expectations
- Lead critical partnership meetings, including planning meetings, mid-point reviews and end of contract reviews
- Lead contracting and renewal discussions with partners to achieve renewal income targets
- Manage partner contracts and invoicing
- Lead the recruitment function for our London based mentoring project, working with schools to promote the opportunity to young people
- Create and monitor renewals strategies for each partner
- Identify opportunities for upsells across the portfolio
- Work with partners to identify their critical success factors, and work with the delivery team to realise these
- Maintain our stakeholder register, to ensure we have the right relationships across the portfolio and the Brightside team
- Collaborate with the Senior Programme Manager to manage our approach to risk across the portfolio
- Act as an escalation point for challenges that may arise in projects
- Support the Fundraising team by meeting with prospective partners to generate new business
- Line management for the Project Support Officer
Team working
- You will be line managed by the interim Head of Innovation
- You will line manage a Project Support Officer
- You will work closely with members of the Programmes Team to ensure we’re on track with partner deliverables
- You will work closely with the Fundraising Team to support business development and new partnerships
Essential criteria
To be successful in this role, you should:
- Be strongly aligned with our mission
- Embrace Brightside’s values and contribute to a positive staff culture
- Understand the challenges faced by young people in education and careers
- Demonstrate a strong track record in partnership management
- Be able to manage complex stakeholders
- Demonstrate a track record in partner retention/contract renewal
- Be able to build strong relationships and collaborate well with partners
- Possess excellent networking, communication and presentation skills
- Be target-driven and proactive
- Have excellent organisation and prioritisation skills
Desirable criteria
We are especially interested in candidates who:
- Have experience using Salesforce or other CRM software
- Have experience of project management
- Have experience of line management
A DBS check at the enhanced level will be required for successful applicants
Salary and benefits
Salary: £35,000 - £38,000
Contract: Fixed-term (ending 31 March 2025, with the possibility of extension)
Hours of work: 37.5 hours a week (full-time)
Holiday allowance: 25 days
Other benefits include: Three additional leave days over Christmas, three days volunteering leave, employer pension contributions, flexible working hours, regular staff socials, a tenancy deposit loan scheme, up to one month ‘work from anywhere’ policy and the option of buying up to five additional days of annual leave
Application instructions
- Submit an answer via CharityJob to the question: "Describe a successful partnership you managed. What strategies or actions did you take that contributed to its success?"
- Submit a one-page cover letter, outlining how you meet the role's essential criteria
- Submit your CV
- Applications must be submitted by 9am on Monday 17 June
Applications without a cover letter will not be considered
Successful applicants will be invited to first interviews from the week commencing 24 June.
Successful applicants from the first interview will be invited to a second interview on the week commencing 1 July.
The client requests no contact from agencies or media sales.
The Royal Opera House continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. As a charity we could not plan for our next programme of artistic work, or our community and outreach projects, without the support of our philanthropists and members. As an organisation we are committed to ensuring that all philanthropists and members enjoy a rewarding relationship with the Royal Opera House.
The Development and Advocacy Department are looking to appoint an experienced Philanthropy Manager to join our Philanthropy team on a permanent basis. Reporting to the Senior Philanthropy Manager, in this role you will manage a number of philanthropic relationships and make a significant contribution to the team through developing new initiatives and growing the portfolio.
The ideal candidate profile for this post will be a team player, with the following credentials:
- An established track record in philanthropy or fundraising for major organisations
- Demonstrated success in managing a portfolio of high value relationships with experience of personally securing significant gifts
- Ability to think strategically to devise relevant engagement and cultivation plans and identify opportunities for approaches to prospects
- A balance of experience and innovation to be able to develop new ideas and launch new initiatives successfully
- Credibility as an ambassador in the area of philanthropy, able to work effectively at senior levels and liaise with high-net-worth individuals
- Strong project management skills, with demonstrable experience of solving complex problems, drawing on given resources and collaborative working
- A working knowledge of our repertoire is not a pre-requisite for this role but the ability to upskill quickly in our art forms in order to confidently speak to prospective donors is essential.
The Royal Opera House is committed to creating a diverse and inclusive environment in which everyone can thrive. We particularly welcome applications from those who arefrom a global majority background and/or those who aredisabled,as they are under-represented within our organisation. As a Disability Confident Employer, we guarantee to interview all disabled applicants who meet the essential minimum criteria for our vacancies.
The job pack and full job description are attached below. We are committed to anonymous shortlisting so applications must be submitted via the ROH online recruitment portal. We do not accept CVs and Cover Letters.
Closing date for applications: 8am, Monday 24th June 2024.
First stage interviews will be online via MS Teams w/c 1st July 2024 with second stage in person interviews at ROH Covent Garden w/c 8th July 2024.
Applicants must have work authorisation for the UK.
The client requests no contact from agencies or media sales.
28hrs per week
£31,686.4 per annum pro rata (Hybrid) (FTE £39,608)
£28,806.4 per annum pro rata (Home Based) (FTE £36,008)
What we do: We help young people through cancer
How we work: We’re Determined, United, Spirited and Kind
What we’re looking for:
- Someone to develop and manage a portfolio of trusts, foundations and grant makers with the capacity to give 5 and 6 figure grants to fund our work across the UK.
- Someone who can research and write compelling and creative applications for a range of projects, such as our support services in units/wards based in hospitals across the UK.
- Someone who has experience in developing and implementing effective stewardship plans to build strong and long-term high value relationships.
- Someone who can work collaboratively with multiple teams to ensure efficient and effective information gathering to write insightful impact reports for funders.
How to apply: You’ll need to register on our portal, complete a short application and answer four questions about your skills and experience in relation to the role.
Key dates: Applications by end of day 17th June, 1st Stage Interviews wc 24th June online and 2nd Stage Interviews wc 1st July potentially in person at our offices in London.
Compliance statements:
At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us. We want you to be yourself here and thrive doing so. In line with our Equity, Diversity & Inclusion commitments, we would love to see applications from LGBTQ+ people, people of colour/those from ethnically diverse communities, people living with disabilities and people of faith.
At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).
For information on how we collect, store and process personal data please refer to our privacy policy on our website.
We want you to have every opportunity to demonstrate your skills, ability and potential. If there is any assistance or adjustments, we can make to support you to make your application, please contact the HR team.
We’re here to give every young person facing cancer the best care and support.
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The client requests no contact from agencies or media sales.
We are looking for a Corporate Partnerships Manager to join the National Theatre Development Team.
The purpose of the role
The Corporate Partnerships Manager is responsible for delivering, renewing and evolving new and existing high-value, long-term corporate partnerships. They will work with the Senior Corporate Account Manager to support the team in delivering best-in-class account management. The Corporate Partnerships Manager will also support with new business and revenue generation through securing additional income.
The ideal candidate will have experience in managing a variety of corporate accounts and have a good understanding of the partnerships landscape and stakeholder management. The candidate will be a creative problem solver, with exemplary relationship building and customer service skills. The role will be focussed on both account management and new business. The candidate will have an ambitious approach to generating revenue through income growth opportunities and new business both with existing accounts and new prospects for the National Theatre.
The successful candidate will have the following:
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Proven track record of securing income and managing partnerships/sponsorships, possibly gained within a target driven environment.
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Experience of negotiating bespoke partnership deals and benefit packages and composing commercial participator agreements or similar legal contracts.
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Demonstrable experience of managing stakeholder relationships, preferably with c-suite involvement
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Ability to effectively chair and manage external partner meetings, taking a confident and proactive approach whilst also being responsive and accountable for meeting outcomes
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Commercial awareness with knowledge of various corporate sectors
If that sounds like you, this may be the role for you!
Please note
The closing date for the receipt of a completed application is Monday 17th June 2024 at 12 Noon.
We support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. As users of the disability confident scheme, we guarantee to interview disabled applicants who meet the essential criteria for our vacancies.
The client requests no contact from agencies or media sales.
Thanks to the support of the City Bridge Foundation we are seeking a passionate and experienced Community Growing Programme Lead with a track record of coordinating engaging, educational and accessible food growing and environmental workshops and learning opportunities for the local community.
This is a new, varied, and exciting role with the opportunity to maintain and develop a beautiful, versatile garden alongside a small and supportive team.
If you think this is the role for you please download our application pack and follow the instructions closely to apply.
Benefits include Contributory pension, Group Life Insurance and Long Term Sickness Income Protection
Responsible to CEO
Main purposes of the job:
To plan, organise and facilitate volunteering sessions and community courses which may include weekend volunteering sessions, and corporate volunteer workdays.
To involve the diverse local community of Hackney and neighbouring boroughs in activities at St Mary’s Secret Garden with an emphasis on individuals and communities who may otherwise be excluded, particularly disabled and learning-disabled people, and people with mental ill health and long-term health conditions.
To use horticulture and other knowledge relating to growing and caring for plants, nature conservation, garden maintenance and landscaping to engage with people, encourage learning and promote health and wellbeing.
To promote the social, therapeutic and training aspects of horticulture to community groups, and individuals in the London Borough of Hackney and beyond.
To work flexibly and independently within our small team to support each other, to assist with the physical maintenance and general organisation of the St Mary’s Secret Garden ensuring that the garden is cared for, open and accessible to the wider local community.
To proactively develop SMSG as a resource for the local community, creating and facilitating new projects.
The client requests no contact from agencies or media sales.
Neighbourhood Watch is the largest volunteer led crime prevention and community development charity in the UK. We are expanding our small paid Central Support Team as we have increased our funding through grants and sponsorship. The Project Coordinator role offers an exciting opportunity to play a fundamental role in a range of impactful projects that drive positive change in communities. Collaborating with a dynamic and diverse team, you'll be at the heart of shaping and streamlining transformative projects, amplifying your skills in project management, stakeholder engagement, and problem-solving. This role is perfect for someone looking to work towards building a just and community focused world.
The Project Coordinator role is responsible for the smooth running of our projects and programmes. Working closely with our Heads of Department, the Chief Executive and our Administrator, ensuring that our projects are delivered to a high standard, and that our partners have a positive experience working with us.
Applicants must submit a CV AND a supporting letter detailing how they meet the job criteria
Our mission is to support and enable individuals and communities to be connected, active and safe, which increases wellbeing and minimises crime.
The client requests no contact from agencies or media sales.
Job Title: Assistant Shop Manager
Salary: £18,720 pro rata (FTE £23,400 per annum)
Team: Retail
Hours: 30 Hours pw
Location: Weybridge
**To apply please submit a CV and covering letter outlining how your experience meets the criteria set out in the person specification.**
About Shooting Star Children’s Hospices
We have an exciting opportunity for an experienced and creative Assistant Manager to join the team running our Weybridge shop.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.
It’s a great time to join Shooting Star Children’s Hospices as we have exciting plans to expand our retail team.
About the role
Your key purpose will be, in the absence of and alongside the Shop Manager, to manage a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures
About you
This role requires experience of assisting in managing a shop including knowledge of retail and health and safety legislation and administrative/cash handling experience.
You will also have an ability to deal with customers and maintaining a high level of customer service, have good verbal, written communication skills, as well as being comfortable using IT and EPOS reporting. You will have an ability to motivate yourself and others, have excellent organisational skills and be comfortable working under pressure and dealing with changing priorities.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
- NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
- 27 days plus Bank Holidays rising with length of service
- 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
- Generous sick pay scheme
- Enhanced maternity, adoption, and paternity leave pay
- Flexible working arrangements
- Death in service benefits
- Reimbursed professional membership fees
- Eye care
- Employee referral scheme
- Blue Light discount card
Health and wellbeing
- Employee Assistance Programme
- Occupational Health
- Mindfulness sessions
- Cycle to work scheme
- Mental Health First Aiders
- Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
Closing Date: 21stJune
Interview Date: Rolling Interviews
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
vision is to work in partnership with the local community to:
· Meet emergency food needs: through the provision of food parcels to those experiencing food poverty.
· Provide fresh produce: community allotments so that our food parcels can contain varied fresh produce.
· Prevent the recurrence of food poverty: through signposting, education and partnerships we aim to reduce dependence on food banks.
Loveworks are seeking an enthusiastic, motivated, inspiring and confident individual with excellent management and communication skills who is ready to take on the opportunity to lead this highly respected and dynamic charity. Ideally you will have a passion for helping people in food poverty and for engaging and empowering staff and volunteers. You will have strong leadership, people management, organisation and communication skills with the ability to generate strategic and financial growth delivering measurable results.
Main purpose of the role
- Provide leadership in delivering the Loveworks business plan in line with the overall Strategy
- Ensure that our beneficiaries and volunteers are at the heart of the Loveworks strategy and business plan.
- Ensure financial stability and growth of our operations and services to meet local needs
- Manage and develop staff (currently 4) and around 80 volunteers
- Oversee the operational running of the charity and provide holiday support
- Be responsible for Loveworks assets including warehouse, van and two allotment plots
- Increase awareness and impact of Loveworks through maintaining and building new relationships with corporates, funders and other partners
Main areas of responsibility:
· Strategy and business planning:
o Converting the strategy into an annual business plan
o Working with partners and Trustees to realise the benefits and impact of Loveworks in the community
· People management:
o Line management of up to 5 staff
o Build and maintain a vibrant volunteer community ensuring volunteers feel valued, supported and motivated to support Loveworks in a variety of roles.
o Ensure good practice, policies, procedures and appropriate training is in place for staff and volunteers.
· Operational management:
o Oversee the operational running of the charity, as delegated to the charity officers, ensuring the governance is fit for purpose and maintained.
o Manage and ensure maintenance and running of Loveworks assets including the warehouse, van and two allotments
· Budget management:
o Create and manage the overall budget as agreed with Trustee Treasurer
o Monthly and annual reporting
· Governance:
o Work with the Board of Trustees to ensure the charity commission governance requirements are operationally in place and maintained.
o Manage operational risk and health & safety across the charity.
· Stakeholder management:
o Relationship building e.g. agencies, schools, corporate organisations and fundraisers, developing and maintaining links with local community groups, organisations and businesses.
· Marketing and fundraising:
o Oversee the funding bids, grant applications, sponsorship campaigns and fundraising events.
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- Direct marketing content with support from Trustees and external resource when required.
As Loveworks is a small team of part-timers you will be required to perform the roles of other team members including food bank and warehouse support and processing, fundraising and other responsibilities during some periods.
The client requests no contact from agencies or media sales.
Yes Futures empowers young people to believe in themselves and discover their personal potential.
We are a multi-award winning charity, established in 2012. Our successful programmes have already made a proven difference to the lives of over 3400 young people.
We are ambitious about expanding our impact to many more young people and we are seeking a passionate and driven Programme Manager(s) to join delivery team and help us scale our programmes to more schools.
Programme Manager role
We are now looking for an enthusiastic and committed Programme Manager(s) to join our existing Programme Team in September 2024 on a full or part-time basis (6-month fixed-term with potential to extend). As a Programme Manager, you will be responsible for managing the Yes Futures programmes in-person, in our partner primary and secondary schools in North London, Essex, Hertfordshire, Bedfordshire & Buckinghamshire.
Main Responsibilities
You will be one of a small team of Programme Managers, dedicated to delivering excellent programmes which make a positive difference to the lives of students. The main responsibilities of the Programme Manager role are:
Programme delivery
- Responsible for the care and wellbeing of all students in your schools on the programme;
- Communicating with parents where necessary during the programme, by email, letter and telephone;
- Planning and delivering whole-group workshops for students;
- Planning and delivering information and celebration events for students and parents;
- Facilitating the in-person and online volunteer coaching team to deliver student coaching sessions. As well as delivering coaching sessions to students, where required;
- Developing business and charity partnerships for day trips;
- Planning and delivering the day trips included in the programme;
- Supporting the planning and delivery of the Into the Wild and World of Work day trips;
- Implementing discipline procedures, including reporting serious discipline issues;
- Implementing all necessary Health and Safety and Child Protection procedures, including recording and reporting any incidents;
- Ongoing communication with the school and Yes Futures head office regarding student engagement and progress.
Organisation and administration
- School onboarding, including ensuring that dates are planned, students are recruited and parental agreements are returned;
- Planning and organising the logistical elements of the programme (timetables, activities, sessions plans etc) through liaising with Yes Futures head office, school staff, businesses, charitable organisations and the rest of the Coaching team;
- Creation of Risk Assessments, parent letters and programme-related documents for schools;
- Sourcing materials needed for programme sessions, including lunches for trips;
- Assisting with finance and petty cash where required.
Management of volunteer Yes Futures Coaches
- Managing and developing the skills of your Coaching teams (usually 2-6 adults per school);
- Ongoing communication with your Coaching teams, to foster their enthusiasm and commitment;
- Supporting Coach recruitment for future programmes;
- Supporting the planning and delivery of training for Coaches;
- Maintaining accurate and secure records of Coaches’ personal information, absences, sickness and other relevant information.
Evaluation and reporting
- Facilitating the pre-, mid- and end of programme evaluations;
- Oversight and input of key student monitoring data and impact data;
- Debriefing and ongoing feedback collection from schools and Coaches;
- Ensure all work is carried out in an effective and timely manner to support continued high standards of the Yes Futures programmes.
Programme Managers will also be given the opportunity to support with other Head Office functions, including but not limited to:
- Strengthening our strategy, programme design and theory of change;
- Supporting the marketing of Yes Futures to new schools and customers;
- Developing our fundraising strategy through bid writing and other fundraising tasks;
- Establishing relationships with key partner organisations;
- Planning our future Ambassador offer and other pilot programmes.
In addition, as part of our focus on employee development, you will be able to dedicate time to individual personal development opportunities and gain further professional growth through leading working groups in strategic areas in which you are interested.
Benefits to you
Yes Futures is an incredible place to work. In the past two years, we have been awarded places in both the Top 100 Social Enterprises UK and the Escape 100: Best Companies to Escape To.
This is a unique opportunity to have an incredible impact, by joining our ambitious team at this exciting stage in the charity’s growth. You will have significant ownership over your work, enabling you to thrive and grow your talents in a collaborative environment alongside a supportive, fun team of colleagues.
As well as a generous reward package, we provide:
- 25 days’ holiday + bank holidays, increasing year-on-year to 30 days’ holiday after five years of service.
- Additional 3 days’ volunteering leave, so you can focus on your other charitable passions.
- Workplace pension with employer contribution of 5%.
- Flexible approach to work (remote working and flexibility around core hours 10am-4pm)).
- Generous CPD allowance for professional development and qualifications.
With us, you will make a tangible difference to thousands of young people’s lives.
Some testimonials from our current employees:
- "Yes Futures is an extremely positive and supportive working environment. All employees are valued and encouraged to contribute across all areas of the charity. My team are so enthusiastic and passionate about the fundamental ethos - helping to build a positive future for young people."
- "As well as every day being different, and the work we do being so rewarding, we have a fantastic team of dedicated, intelligent, interesting, passionate people! It's wonderful to be part of it all!"
- "I work with a supportive team with great passion and energy. We are all so different but share a passion for supporting young people. Our CEO is an inspiration and leads the way with her positivity, drive and enthusiasm."
How to apply
If you would like to apply, please send a CV and cover letter (max 600 words) to applications @ yesfutures. org. Please quote the role title and your name the subject line (e.g. Programme Manager - ‘Your Name’) by Monday 1 July (9am).
Please include:
- Your motivations for applying
- How your skills and experience meet the person specification for this role
- Your home address/ town or postcode (which should be within the specified region)
- Your preference for full or part-time roles (i.e. days per week)
- If you have access to a vehicle for work (this is not a requirement for the role but helps us effectively plan our school allocations).
- The date from which you are available to start the role
Dates and recruitment timeline
Shortlisted candidates will be invited to a first-stage online interview taking place on 9 & 10 July (invitations will be sent by Friday 5 July at the latest). Successful candidates will then be invited to an Assessment Centre and Interview taking place on Wednesday 17 July (in-person at our Brixton office in London). Please keep all these dates free.
Start date
Ideally, we are looking for a Programme Manager to start by late August/ early September in order to provide a comprehensive induction and handover prior to the next delivery cycle in September (though there may be some flexibility to accommodate the right candidate).
Positive futures begin with self-belief. Yes Futures empowers young people to believe in themselves and discover their personal potential.
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The client requests no contact from agencies or media sales.
Join our award-winning team and our unwavering desire to create transformative play opportunities for disadvantaged children, by becoming our next UK Volunteer Coordinator. This full time position is an exceptional opportunity for an exceptional candidate. You'll work as part of our dedicated team to harness the contribution of our valued volunteers both in the UK and in Uganda and Kenya.
Day-to-day responsibilities will see you travel across the UK to universities and other higher education settings, presenting to students about Project Play - our longstanding, impactful volunteer projects. You will work closely with educational institutions to build relationships, support volunteers as they fundraise and champion the accomplishments of volunteers throughout the year. The role will enable you to manage both UK and international events and you'll work collaboratively across our small team to achieve and exceed targets.
Our partners are based across the UK, so you will need a full, clean driving licence and access to a car. There will be an opportunity to travel to Uganda/Kenya for up to three months of the year. If you have charity and specifically student fundraising experience, we would love to hear from you. It's beneficial to have international volunteering and or travel experience too. However, your skills, personality and passion for fundraising are more important to us at Play Action.
We create opportunities for disadvantaged children to learn, develop and heal through play
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
London’s Air Ambulance Charity continues to develop a supportive and enabling environment that gets the best out of our people. We promote a culture of progression and professional advancement offering a range of learning and development opportunities. In addition we offer flexible working options, wellbeing packages and family friendly employment policies.
This is an exciting time to join London’s Air Ambulance Charity. We are in the midst of the largest appeal in our history aiming to raise £15 million by Autumn 2024 to replace our two helicopters, and at the end of the year we will be launching our new 15-year strategy which will set the direction for the service until our 50th anniversary.
The role is offered on permanent, hybrid basis and is responsible for delivering the website strategy to support online presence, functionality and to grow digital performance. You will join the lively and passionate MarComms team, which is firmly integrated within our Fundraising Department, as the first point of contact for all website-related activity, advising teams and supporting campaign planning wherever website integration is required.
You will have experience in a similar role and hold in-depth knowledge and experience of current digital trends, tactics and strategy to be able to advise on digital approaches. You will have passion and enthusiasm for the work of London’s Air Ambulance Charity and hold strong communication skills with a flexible approach to work.
If you think this role is for you, apply today or contact us for more information.
We pride ourselves on our dedication to being an employer that values diversity, we firmly believe that each team member can provide a unique perspective and valuable contribution to the lives of the people we serve, applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
The client requests no contact from agencies or media sales.