Community Fundraising Volunteer Manager Jobs in South Bank, Greater London
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you ready to lead transformative multi-channel marketing campaigns and make a real impact in the fight against heart and circulatory disease?
As our Senior Marketing Executive- Mass Fundraising Acquisition, you will help deliver sector-leading, inspirational, and valuable marketing campaigns that inspire new and potential supporters to support the charity.
You will engage and mobilise both individuals and communities to support British Heart Foundation's (BHF) strategy to fund lifesaving research through fundraising and engagement.
You will assist the team in implementing the strategy for Individual Giving, Lottery, Legacy, and Events, managing your own portfolio, and serving as the point of contact for stakeholders and partners.
Focused on driving income by recruiting thousands of new supporters, you work in a rotational matrix-managed team, gaining experience of multiple Mass Fundraising products.
Working with BHF’s agencies on both large scale and always on campaigns, this role will be responsible for managing the delivery and monitoring the results of the campaigns with support from marketing managers.
This is an amazing opportunity to develop multi-channel marketing campaigns across a number of products.
This role requires some travel across the U.K. to attend stakeholder and partner meetings.
Working arrangements
This is a 14-month fixed-term contract covering a secondment.
This is a blended role where your work will be dual located between your home and our London office.
At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least two days each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
About you
You have significant direct marketing experience, preferably within the charity sector, and are an excellent campaign manager. You also have knowledge of recurring revenue models and are an experienced project manager.
A strong negotiator who has experience managing multiple third-party agencies, has strong interpersonal and communication skills, and is an excellent copywriter.
You are motivated to exceed targets and have experience working in a fast-moving marketing team, which enables you to work at pace and manage a high workload.
As a highly numerate strategic thinker, you can set long-term and short-term objectives, manipulate and analyse data across a variety of media, and use your own initiative to identify opportunities and solve problems.
You’ll also have experience with:
- Working with expenditure budgets of £1m+
- Insight, data analysis, and reporting
- Managing multiple external agency relationships
- Budget, income and expenditure reporting
- Using CRM systems
- Working with multiple stakeholders
- Paid media, particularly digital marketing
About us
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Benefits
To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.
Interview process
First stage interviews will be held over Microsoft Teams.
Our vision is a world free from the fear of heart and circulatory diseases.
We are a small, highly experienced team who share a passion to support the wellbeing and mental health of children and young people across Surrey. This is a key new role in the Major Relationships unit to support the CEO and Major Relationships Lead in major donor fundraising, an area which has grown in recent years. This locally based post will enhance the prospect pipeline and facilitate the cultivation of major donor prospects, which will help towards meeting the objectives and financial targets for major donor fundraising. The role will cover three main areas of responsibility: Research, Events (organisation/co-ordination) and Admin. This position requires discretion, confidentiality and administrative judgment.
The Major Relationships unit works alongside Grants, Corporates & Community as well as Individual Giving, as part of the wider Engagement (fundraising/marketing) team at Eikon.
Responsibilities
1. Research
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Identify and prioritise potential major donor prospects in Surrey and beyond, who would be capable of making significant contributions and seem likely to have the propensity to donate i.e. to become major donors.
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Produce high quality, tailored and insightful research on major donors.
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Look at current supporters (all different types/levels) with good contacts/connections/networks and conduct research in order to suggest ways to reach new high net worth individuals across Surrey.
2. Event organisation/co-ordination
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Organise/coordinate internal and externally run events such as dinners, drinks receptions, sporting events.
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Attend key events - approx. 5 each year and sometimes evenings/weekends – welcoming guests and ensuring a positive experience.
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Join the CEO and/or the Major Relationships Lead at specific meetings with MDs/MDPs, occasionally evenings/weekends.
3. Admin
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Day-to-day support for MDs, MDPs and key influencers (KIs) which could include:
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General stewardship including thanking and processing information on Sharepoint and Donorfy (Eikon’s database).
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Regular communication including calls, meetings and sharing reports, presentations and other updates.
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Database admin, including checking opportunity pipelines and reporting requirements.
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Supporting individuals or small groups who are fundraising for us e.g. how to set up and promote a JustGiving page.
4. Marketing, Communications and relationships
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Support and liaise with the Marketing and Communications team to deliver relevant and effective content and materials, as well as maximising social media opportunities.
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Co-ordinate communications (including distribution) to all MDs/MDPs/KIs eg CEO Update plus Infographic.
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Support the CEO and Major Relationships Lead to further develop good relationships with Eikon’s MDs/MDPs/KIs.
5. Strategy
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Contribute to Engagement Team strategies, annual plans and budgets.
6. Staff management
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Take part in regular supervision and team meetings.
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No line management requirement
7. Quality and standards
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Ensure all staff and volunteers understand and deliver within Eikon’s safeguarding policies and practices when taking part in fundraising activities.
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Ensure all activities follow the relevant Fundraising Codes of Practice and Eikon’s Ethical Fundraising Policy.
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Carry out risk assessments for all MD/MDP/KI events.
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Ensure consent procedures are followed.
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Carry out required due diligence on new MD opportunities and ensure that there is no obvious conflict with the values or ethical policy of the charity.
8. Finance and resources.
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Operate within organisational approved budgets, policies and procedures.
9. Other responsibilities
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This role requires flexible working outside of normal hours as agreed.
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Keep abreast of sector trends and opportunities.
The client requests no contact from agencies or media sales.
Job Description – Operations Manager
IcFEM Dreamland Mission is a Christian charity set up to help fund and support the work of IcFEM in
Kenya. We had been running for almost 20 years with volunteers
running a home-based UK office. Three years ago we employed staff in the UK for the first time. We
currently have income of £350k- £400k a year depending on the projects running. IcFEM Kenya is a
locally run organisation based at Kimilili in Western Kenya. IcFEM Kenya runs community projects as
well as a school and hospital. The past five years has seen our work grow significantly, including the
school and hospital which have developed into large institutions that are valued by the community
in Kimilili and fit well into the local government set up.
We are looking for an individual who is ambitious to see our ministry grow and is experienced at
blending trust in God with human endeavour.
We are seeking an Operations Manager who has experience of the charity sector and is prepared to
be flexible and adaptable to the needs of this small charity. There is the potential for flexibility within
this role and we would be willing to discuss a variation in hours worked. Some occasional evening or
weekend work will be needed, and occasional travel to Kenya is an important part of the role,
particularly to build relationships with the Kenyan team.
Operations manager
Full-Time: 37.5 hours a week or part time/job share considered.
Flexible working available
Work from home
Salary: £30,000-£40,000 PA (Based on experience)
Annual Leave: 25 days PA plus Bank holidays and your birthday if it falls on a weekday. The office
will shut 25th December -1st January and these days will not be counted as part of your leave
entitlement.
Accountable: Chair of Trustees, Treasurer and Secretary
Contract: Permanent (6-month probation)
Handover period: During the probation period some work currently undertaken by Trustees will be
handed over to the post holder. Upon successful completion of the probationary period the post
holder will report to the Chair of Trustees.
Job description
Governance and legal compliance
➢ Review and keep updated UK policy and procedure documentation, writing new policies
where necessary to encompass latest regulations
➢ Regularly review the Safeguarding policy, and risk assessment, with the Trustee who leads
on safeguarding
➢ Work with the Treasurer and Secretary to ensure compliance and deadlines for Charity
Commission
➢ Review “new volunteer” and “new staff member” packs to ensure they meet the legal
requirement of the Charity Commission and all data protection policies
➢ Ensure all staff and volunteers hold correct documentation such as DBS certificates
➢ Ensure compliance with all regulatory authorities and regularly report on these to the
Trustees
➢ Maintain up to date knowledge of Charity policy and procedures
Finance and administration
➢ Manage the charity income and donations, including processing of cheques, bank transfers
and donor management system to acknowledge donations
➢ Grow the number of individuals and churches in the UK who support this charity
➢ Develop and manage donor relationships.
➢ Maintain and develop appropriate financial policies
➢ Manage income from giving sites such as Just Giving, Virgin Giving and PayPal
➢ Manage designated project funds and other finance tasks
➢ Oversee the marketing and communication role to promote the charity
➢ Line manages the Operations Assistant
Project management
➢ Alongside the Operations Assistant, and working closely with the Kenya team, continue to
manage the school sponsorship scheme for IcFEM DEC primary school
➢ Alongside the Kenyan team grow and develop the secondary school sponsorship scheme
➢ Alongside the hospital staff, co-ordinate the UK funded DMH hospital projects including
reports and stories from Kenya
➢ Present own ideas for projects and start to take ownership of new projects
➢ Work with donors including churches to develop current and new projects
➢ Represent the charity externally and strengthen partnerships with all relevant stakeholders
➢ Manage the UK end of Community based projects (e.g. Tree Growing and Bee’s & Honey)
including communications, funding, donor and partner management
➢ Monitoring and evaluation
➢ Set up and manage a monitoring and evaluation system for all UK-funded projects
➢ Provide regular feedback to relevant Trustees or Volunteers who are partners on specific
projects and once a quarter feedback to Trustees meetings
General administration and IT
➢ Oversee regular updates to the website, and social media
➢ Manage enquires both on the telephone and via email
➢ Co-ordinate volunteers both in the UK and those wishing to visit Kenya
➢ Co-ordinate the office including annual leave and day to day planning
➢ Assist Trustees with other administrative matters
Person specification
We are seeking a servant-hearted, emotionally intelligent, self-aware and authentic individual who is
outward looking, a good communicator, level headed and tenacious.
Required experience
➢ Have had extensive experience of the charity sector
➢ Book-keeping, banking or other finance skills and/or experience
➢ Experience of managing teams including volunteers
➢ Proven track record of being a team player
➢ Proven track record of managing charity offices and projects
➢ Experience of working with the highest levels of discretion, integrity and honesty.
Desirable experience
➢ Experience of working in East Africa
➢ Experience of using Beacon Donor Manager, and Xero finance manager systems, and if not
willing to learn
➢ Experience of managing online donor platforms
➢ Experience of website management
➢ Educated to degree level in relevant area or relevant professional qualifications
➢ Fundraising experience
➢ Experience of marketing in a charity setting
➢ Experience of working with volunteers
Required skills and abilities
➢ Able to work with minimal supervision
➢ Good relationship management skills
➢ Have tact and diplomacy skills
➢ Excellent written and verbal communication, marketing and PR skills
➢ Have excellent IT skills including Excel and the ability to learn website management
➢ Highly organised, able to manage multiple tasks at once and under pressure, and adept at
building good relationships
➢ Able to foster a culture of innovation and initiative-taking, creating a ‘can do’ atmosphere
that values everyone’s contribution and coaches out the best in the team.
Desirable knowledge
➢ Be up to date with charity law and have experience of coordinating policy and procedures
➢ Educated at least to A level or equivalent with GCSE passes English and Maths
➢ Knowledge of charity governance and developing new policies for growing charities
Personal qualities
➢ An active Christian faith with an openness to engage in devotions in the office
➢ Willing to work with ethos of a Christian Mission including partaking in prayer meetings and
church meetings
➢ Model professionalism and a passion for excellence.
➢ Willing to be flexible and work some evenings
➢ Comfortable lone working or with only one colleague
➢ Be willing to travel to Kenya when required
This job has an occupational requirement under Schedule 9 of the Equality Act 2010 to be held by an
active, practising Christian who assents to our Statement of Faith.
Please send a CV with 2 references and a maximum of a 2 page cover letter
The client requests no contact from agencies or media sales.
Causeway supports marginalised and vulnerable people to recover from trauma and develop safe and fulfilling futures. Our modern slavery and crime reduction services include safe houses, outreach, community programmes, holistic crisis interventions and signposting into counselling, training and employment. We drive change nationally through research, campaigning and strategic partnerships. Causeway’s four crime reduction services provide crime and violence reduction programmes for those committed to breaking their cycle of criminality. Our trauma-informed approach to supporting those who commit crime has proved successful in reducing rates of reoffending, which not only benefits the individuals involved, but reduces the number of victims and creates a safer society for all.
Role Summary
How this role fits into the vision and objectives of Causeway
The Fundraising and Business Development Team Administrator will form part of a five-strong team led by our Head of Fundraising and Business Development. The role is perfect for someone who would like to make a real difference to the lives of vulnerable and marginalised people and who would appreciate the opportunity to play a big role in a small, friendly and ambitious team.
The successful candidate will be an enthusiastic and proactive person who will play a key role in supporting the team with sight and activity across all fundraising areas and this could be a great opportunity for someone looking to take their first steps into fundraising. Above all, we are looking for someone with drive and initiative - a natural problem solver who is always looking to improve upon current processes.
Responsibilities:
As part of a small team, you will need to take responsibility for identifying where your support is most needed through busy times, juggling different priorities to work effectively and efficiently, often under your own steam.
Key responsibilities are:
Corporate Fundraising
- Support corporate fundraising by completing due diligences on potential partners (you will be trained how to do this), organising corporate visits, volunteering days, supporting corporate fundraising events, keeping corporate partners up to date with our news etc and organising meetings.
Trusts and Foundations
- Support trusts and foundations fundraising by supporting on funder research (again you will be fully trained how to do this) and contributing to a constant pipeline of potential funders for the team to approach.
- Helping to manage the schedule for, and possibly writing and/or submitting basic proposals to trusts and foundations.
Events
- Support the team by recording and sending fundraising materials to those raising money for us through events and challenge event.
- Helping to develop, organise and deliver events.
Individual Giving
- Supporting our Individual Giving programme from an administrative point of view, including sending out pre-written emails to our supporters etc and ensuring first-class stewardship.
- Using our fundraising platform Enthuse to produce reports to support the team (and finance) with relevant information and insights.
- To ensure all donations are processed and on the fundraising tracker correctly, supporter records are kept up to date and supporters are thanked in a timely manner.
General
- To be the first point of contact for all fundraising enquiries that come in by telephone, email, and post.
- Supporting other activities in the fundraising team when needed, sending out materials to fundraisers and supporting logistics, diary management and support the organisation and delivery of meetings and events when needed.
- Attend meetings and take concise and accurate minutes.
- Support the Head of Fundraising and Business Development to produce trackers and spreadsheets which help to measure the team’s performance and results. This includes ensuring income is allocated correct from third party platforms and working closely with the Finance Team to ensure that we can report fundraising results and forecast accurately and in a timely way.
- Support with stock control and ordering for our material assistance project, LifeSupply which also forms part of the department.
- Support all income generation activity with the collation of information from other departments, external organisations or though research.
- Other general fundraising and administration duties, as and when required to ensure the smooth running of the department including assisting in other team projects when they arise.
- Undertake other tasks and duties as may be reasonable which will contribute to the overall success of the Fundraising and Business Development team or the charity’s business objectives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who we are looking for
We are looking for a highly effective person – someone who is passionate about volunteering and looking for an opportunity to work with Islington’s residents and our vibrant and diverse VCFSE sector.
Purpose of the role (and primary function)
We are entering an exciting new phase of development at VAI, and our ambition is to maintain our current volunteering support offer as well as developing new services.
We are seeking a Volunteer Centre Support Officer to:
- Deliver high-quality volunteering brokerage (connect) services to residents and VCFSE organisations.
- Lead on volunteering outreach in the community.
- Provide good practice volunteering support to VCFSE and corporate and public sector organisations.
- Assist with the day to day running of the Volunteer Centre including volunteer management and the continuous development of the service.
- Promote volunteering and assist with marketing of the Volunteer Centre service.
The client requests no contact from agencies or media sales.
Because our work is about highlighting women’s experiences and providing gender-specific services to women, all of our positions are open to women only (exempt under Equality Act 2010 Schedule 9, part 1).
We’re looking for an enthusiastic and proactive Enterprise and Sales Manager to drive and develop Clean Break’s commercial income generation, maximising the income potential of our building and expertise through an ambitious hires and training programme.
You will bring experience of driving commercial business in the cultural or charitable sector, with skills and knowledge of either launching new products or achieving success in breaking into new markets. You’ll have excellent client relationship skills, with experience of converting interest into sales and may have found success in brokering lucrative corporate relationships in a non-profit setting.
You’ll have a strategic approach to sales with experience of achieving targets and will be skilled in monitoring and analysing finances to develop concise reporting and sales projections.
You will be pivotal in securing new business for Clean Break’s training and hires offers, delivering strategic marketing plans and driving lucrative relationships with cultural organisations and businesses.
Please read the Recruitment Pack before applying for this role.
The deadline for applying for this role is 12pm on Monday 24 June 2024.
The client requests no contact from agencies or media sales.
PLEASE DO NOT UPLOAD A CV OR A COVER LETTER AS THESE ARE NOT ACCEPTED.
Please complete and upload the application form via Breathe HR. Your application will be rejected without a completed application form. Download the application form from the vacancy documents at the bottom.
If you have any problems with attaching the form, please send it to talent @ bookmarkreading . org
At Bookmark Reading Charity, we exist to change children’s life stories through the joy of reading.We have seen significant growth over the past few years and have built a network of engaged supporters. As we launch our new strategy, we are looking for a talented individual to lead our Philanthropy Team over the next 12 months and grow our major donor programme so that we can support more children to develop the reading skills and confidence they need for a fair chance in life.
Job Description
Delivering the philanthropy plan
- Manage the philanthropy programme at Bookmark, working with the Head of Fundraising to grow the major donor portfolio within the wider strategy
- Lead a team of three to deliver on the fundraising strategy, providing direction, support and guidance. Line manage the Philanthropy Manager and support their professional development
- Work with trustees, staff, and our wonderfully supportive Partnerships Board to build a robust pipeline of supporters and secure introductions
- Own and build a portfolio of new major donors through the full donor cycle who give £25,000 or more, ensuring a first-class cultivation and stewardship journey
- Lead on the philanthropy events strategy and programme, providing support to the Philanthropy Manager and wider team in delivering income generating, cultivation and stewardship events
- Create compelling, relevant and tailored funding proposals, reports and collateral to inspire and inform donors, reflecting Bookmark’s strong brand
- Work closely with the Corporate Partnerships team to ensure opportunities to maximise income for the fundraising team
Work with the rest of the Fundraising team
- Devise and deliver annual plans, together with associated budgets, in line with the charity’s strategic objectives.
- Work with the Senior Leadership Team, Chair of Trustees and colleagues across the charity to ensure major donor fundraising activity is aligned with the charity’s wider plans and objectives
- Use Salesforce to manage the accurate recording and forecasting of major donor income, enabling efficient reporting and KPI management
- Ensure that all activity helps to build Bookmark’s brand and is always brand compliant
- Ensure Bookmark’s ethical fundraising policy is adhered to
Person specification
Essential
- A successful track record in high value fundraising and acquisition, including a proven track record of securing five or six-figure gifts, to meet or exceed targets
- Experience line managing individuals, nurturing their development and managing their performance to achieve results
- Excellent understanding of complex relationship-based fundraising from high-net worth individuals and/or grant making organisations
- Experience developing and managing a calendar of successful charity events that meet fundraising targets
- Great verbal communication skills, a passion for presenting and public speaking
- Experience managing or working with a fundraising board or high value committee
- You will have the skills to influence, motivate and persuade people to donate
- Demonstrable experience of writing successful, inspiring, emotive, and technically accurate cases for support and proposals tailored to a major donor audience
- Experience growing and managing a pipeline, planning for your portfolio and increasing income
- An understanding and ability to build budgets and work with financials
- Experience using of Office Word, Excel, and PowerPoint
- You have experience using Salesforce, or another fundraising database
Desirable
- Experience managing and growing a Giving Circle
ADMINISTRATIVE INFORMATION
Contract type: 12-month fixed term contract, 3-4 days per week
Salary: £50,000 - £55,000 pro rata
Location: Bookmark Reading Charity, Charles House, 5-11 Regent Street Saint James's, London SW1Y 4LR. 1-2 days per week based at the Bookmark office
Hours: 22.5-30 hours per week . Flexibility around compressed hours
Deadline: Sunday 23rd June 2024, 11.59pm
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The Bike Project (TBP) is looking for a Marketing Executive to join the Fundraising & Marketing Team. This role will focus on delivering marketing activity to help drive fundraising donations, increase income through retail sales, and boost engagement with our audiences.
This is a key growth area for TBP, and the post holder will have the opportunity to gain hands-on experience in digital marketing across a range of channels, including social media, email, search, and advertising. We are always exploring new avenues for obtaining fundraising income, and this role will work closely with the Marketing Manager to execute marketing campaigns that achieve this goal. The Bike Project has an entrepreneurial culture stemming from our online and physical bike shop, which raises considerable income annually. This post will contribute to encouraging sales through targeted marketing activities. At a key development time in the Marketing function of our organization, it’s an exciting period where we are exploring new opportunities for driving fundraising, income, and engagement. The post holder will be encouraged to harness their creativity to generate new ideas and work collaboratively with the team to execute them.
Being a small charity, we work in an agile manner which allows for creative ideas to flourish and new ideas to be implemented quickly. We hold donation sessions weekly out of our London and Birmingham workshops, so there is opportunity to see the impact of your work first hand.
As a team member at the Bike Project you’ll enjoy a fantastic benefits package, including extended family leave, a standard holiday allowance starting at 25 days and increasing with each year of service, access to the Reward Hub, and an Employee Assistance Program.
We particularly encourage applications from disabled, and global majority candidates, and those who have personal experience of being a refugee or the asylum system.
To apply
Please apply via Charity Job website with a CV and cover letter which highlights:
• Why you would like this role at The Bike Project
• Highlight your skills, experience, and knowledge which you think would make you a good candidate, ensuring you cover the points of the person specification.
Closing date is Tuesday 18 June at 11:30pm.
The client requests no contact from agencies or media sales.
Due to parental leave in the team, we are looking for a Communications and Engagement Manager from July 2024 to January 2025. This a pivotal role in the LLHM team delivering communications to thousands of runners whilst also managing our Community Engagement Programme.
Working closely with the LLHM team you will be responsible for planning and delivering our email communications, social media and managing the LLHM website.
As part of the role, you will build and develop relationships with community groups, schools and other stakeholders across the London Boroughs to deliver an impactful Community Engagement programme.
You will also work with our event delivery partner to ensure you are up to date with relevant race day logistics and our event registration platform provider to manage communications to runners through the platform.
About the role
This is an exciting new post in the Communications Team at Glass Door. Reporting to the Head of Communications, this role will support the delivery of a new paid & organic digital marketing strategy, working closely & collaboratively with both the Comms & Fundraising Teams, as well as co-lead on the delivery of a new website.
Through this role, we will ensure that all our existing supporters are actively communicated with and that we are regularly engaging with a range of new supporters through a unique & tailored approach.
What you will do as part of our team
Marketing:
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Work with all internal stakeholders to develop digital marketing campaigns across paid, earned and owned channels delivering against KPI’s for income, campaigning and brand awareness.
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Co-manage delivery of multiple/ congruent campaigns, appeals & events to attract & engage new supporters - often working alongside key members of other teams including fundraising, operations and advocacy teams.
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Co-lead on the project management & delivery of a new website
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Work collaboratively with the Digital Comms Officer to ensure all content is optimised for multiple purpose/platforms and in line with our brand guidelines
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Contribute creative ideas to generate content for campaigns, news stories, blogs and social media
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Oversee development and delivery of quarterly e-newsletters. Assist colleagues with their email marketing to ensure on brand and in line with overall digital calendar
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Work closely with the Individual Giving Officer to run email marketing campaigns - including audience specific segmented email journeys
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Work closely with the Community & Corporate fundraising colleagues to ensure content and digital journeys are meeting their needs through an integrated marketing approach
Monitor impact
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Monitor the impact of paid & organic marketing campaigns to report on key KPI’s and metrics. Using tools within social media platforms and Google analytics.
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Work closely & collaboratively with the Digital Comms Officer to ensure all conversions of paid promotion are tracked effectively & efficiently
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Analyse marketing journeys for collaborative Fundraising deliverables – including campaigns & appeals and create monthly reports to share success of conversions
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Lead on the moderation and tracking of website usage
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Lead on the evaluation of social media and online reach, create monthly reports, and assist with evaluating the effectiveness of campaigns & appeals
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Lead on the monitoring and track Google ads & analytics
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Monitor and follow trends within digital and innovation to improve the organisation’s digital presence and activities
Strategy
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Support the creation & delivery of the digital audit of GD web & socials
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Support the creation & delivery of the GD Communications Strategy – specifically the digital marketing strategy
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Support the Fundraising Team’s strategic promotion objectives of campaigns, appeals & challenge events
Other
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Attend and participate in relevant team meetings, and other ad hoc meetings when necessary
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Undertake other ad hoc tasks as directed, such as assistance on Glass Door events and fundraising & challenge events
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Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy
The client requests no contact from agencies or media sales.
Make a real difference to the lives of people with disabilities.
“Being a ASM gives me such job satisfaction I love working as a team with both my manager and volunteers and have learnt so much in this totally new job role.” - Llandudno Assistant Shop Manager
“What a fantastic company to work for, Scope keep us connected” – Leek Shop Manager
Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail or customer service experience and are looking for the next step in your career?
If you answered yes to these then we have the perfect opportunity for you.
Your role
As Assistant Shop Manager, it is an exciting opportunity to work alongside the Shop Manager in Surbiton's brand new Scope shop (Victoria Road, Surbiton). The shop will be opening mid 2024. You will be able to use your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be be generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you’ll find extremely rewarding. You may also deputise and be responsible for running the shop when the shop manager is absent. A great attitude and willingness to learn are just as important as relevant experience.
About you
You’ll be a dedicated team player with a strong work ethic and committed to providing excellent customer service. You do not need specific retail experience. But we do ask that you are business minded and have worked in a fast paced, service environment where you put the customer’s needs first. You’ll also need to showcase a great attention to detail, solid IT skills and have a creative eye for displays. You will also demonstrate an appreciation of Scope’s values and ambition of achieving Everyday Equality for disabled people.
About working in our shops
Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. We focus on sustainable fashion and engaging with local communities. We lead our volunteers to deliver a great colleague and customer experience. And we raise much needed funds to deliver Everyday Equality for disabled people and their families.
Permanent - Full time, 35 hours per week.
Shop hours
It’s important for you to know that Scope Charity Shops are open every day, so some weekend and Bank Holiday cover is needed. We work 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Scope benefits
We encourage everyone to embrace our values of being open and fair, courageous, connected and pioneering. We believe hard work deserves reward and recognition and offer a wide range of benefits including:
- 35 days annual leave
- Flexible working (where we can)
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
- Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change.
If you want to become a Disability Gamechanger, we'd love to hear from you.
Click the apply button to create an account and complete your application form.
We are excited to recruit a Community Organiser for our Abbey Parent Power project. This role offers a meaningful, paid professional development opportunity. The Brilliant Club will work in partnership with Cambridge Ahead, Abbey People, Cambridge City Council, Anglia Ruskin University and University of Cambridge to engage with parents in Abbey ward, Cambridge. The parental engagement model used will be based on the successful Parent Power South London and Oldham Parent Power projects.
• Cambridge Ahead (CA) is a business, research and academic membership organisation dedicated to the successful and sustainable growth of Cambridge and its region in the long-term. We exist to be a catalyst for the success of Cambridge and quality of life across the city region. Our 50 members include major higher education institutions and some of the area’s largest employers, representing a workforce of over 40,000 in the Cambridge city region. We work alongside our members on a range of issues related to making the Cambridge city region economy more inclusive through our Skills Group, with the aim of widening access to the educational and employment opportunities available in the area. This includes working with employers who conduct educational outreach, provide learning materials to schools and offer work placements to local young people.
• Abbey People aims to develop community cohesion and support the most at-risk in this deprived area through targeted community projects, provision of general support such as a community fridge, supporting access to education and employment and developing a culture of volunteering in the community. Abbey People exists to make Abbey a better place to live. It does this through partnership work, running and facilitating activities and events, networking the key stakeholders in the community and responding to identified needs within the local community.
• Cambridge City Council is a district council in the county of Cambridgeshire, based in the city of Cambridge.
• Anglia Ruskin is a vibrant workplace, and our University is gaining prominence both nationally and internationally. We have ambitious plans for the future, and we are determined that our students and staff will realise their full potential. Our main campuses in the cities of Cambridge, Chelmsford and Peterborough have been transformed with major capital investment. With an annual turnover of over £200m, we are a major force for higher education and one of the largest universities in the East of England.
• The University of Cambridge is one of the world's oldest universities and leading academic centres, and a self-governed community of scholars. Its reputation for outstanding academic achievement is known worldwide and reflects the intellectual achievement of its students, as well as the world-class original research carried out by the staff of the University and the Colleges.
Parent Power supports parents and carers to develop skills in community organising and expertise in supporting their child to access educational pathways, including university degrees, degree apprenticeships and further education options. The project empowers parents to make change to support their children’s future and ensure their they have a fair chance in education and their future careers.
Person specification
Time and Resource Management:
Essential
• Able to plan sessions in an organised and efficient manner and adhere to agreed deadlines.
• Excellent timekeeper, ensuring prompt arrival to meetings and 1-1s; well organised within 1-1s and sessions.
• Capable of adapting quickly to new systems/ processes.
Desirable
• Confident in using digital systems for delivery of online sessions in parent meetings.
• Experience of creating resources.
External Stakeholder Knowledge and Management:
Essential
• Ability to work in a way that promotes the safety and wellbeing of children and young people.
• Professional approach to problem solving with a range of stakeholders involved in the project.
• Awareness of role as a visitor within a school and parent/carer community; understanding of the other commitments held by professionals within a school and by parent/carers.
• Understanding of The Brilliant Club and Abbey People’s mission and the Widening Participation agenda nationally.
Desirable
• Prior experience of community-focused work or hold a qualification at Level 4 or above (as listed here).
• Understanding of and ability to relate to the barriers faced in the Abbey community and some of the ways these might be overcome.
• Understanding of the current climate in the UK school system and some of the challenges young people and parent/carers might be facing.
Communication:
Essential
• Awareness of how to engage parents.
• Able to communicate in a timely and professional way with all project stakeholders.
• Able to take a relational approach to communication with parent/carers, especially in 1-1s.
• Able to explain research accessibly to non-expert audiences.
Reflectiveness
Essential
• Able to identify strengths and areas of development, open to feedback.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Background
Hackney Migrant Centre (HMC) delivers a free advice and support service for vulnerable migrants who have immigration, housing, welfare and health problems. We support visitors to secure their immigration status and move out of homelessness and destitution in the long-term, as well as assisting to address immediate issues, such as access to healthcare. HMC’s work is informed by a vision of a UK where no one is forced into destitution, exploitation or vulnerability as a result of their immigration status.
We have secured funding from Trust for London to employ an Immigration Advisor. The Immigration Advisor will provide immigration advice and assist visitors to make immigration and asylum applications. The postholder will work alongside external advisors to provide initial immigration advice on matters including human rights based applications, asylum, trafficking and family reunion. Advisors will work alongside Immigration Caseworkers and volunteers to coordinate and oversee the next steps for visitors after the initial immigration advice has been provided.
This role sits within the Immigration team, consisting of an Immigration Team Manager (part time), an Immigration Caseworker and a Long Residence Immigration Caseworker. HMC also benefits from two Housing & Destitution Caseworkers and the support of a Fundraising Officer and Volunteer & Participation Manager who are managed by the Operations Manager and CEO. HMC is supported by over 50 dedicated volunteers who work across the organisation. In addition, HMC works closely with a number of partner organisations to ensure visitors can access specialist legal advice and long-term support with immigration, housing, destitution, health and wellbeing. These include, Together with Migrant Children and Islington Law Centre.
We are keen to hear from applicants who have OISC Level 3 accreditation, the equivalent IAAS or a valid exemption. We will consider applicants with OISC Level 2 accreditation who can demonstrate experience of skills required below.
MAIN DUTIES
1. Advice and casework
- Provide high quality advice and representation for visitors with complex or urgent cases, specific vulnerabilities or those who would otherwise face particular difficulty in accessing representation from legal aid providers. For advisors with Level 3 OISC accreditation, this will be up to and including appeal-stage casework.
- Assist in the supervising of the work of the Immigration Caseworkers and volunteers.
- Provide training to HMC’s volunteers on immigration issues and maintain up to date resources.
- Provide immigration advice and support to the Housing staff team where available housing options and routes out of destitution are dependent on future immigration applications.
2. Collaborative working
- Work with HMC’s existing external advice partners to ensure effective, co-ordination of advocacy and casework support on a wide range of issues.
- Develop links and partnerships with other organisations to enable effective joint working.
- Provide information, statistics and case studies to external and internal stakeholders to support campaigning, advocacy and research relevant to HMC’s visitor group.
- Work closely with partner organisations to identify legal issues affecting HMC’s visitor group and, where appropriate, contribute to litigation and strategic policy work undertaken by external stakeholders to address these matters.
3. Compliance and Regulation
- Ensure HMC is meeting the standards required to maintain OISC accreditation.
- Keep up to date with legislation and guidance required to provide immigration advice at OISC L3 or OISC L2 dependent on accreditation level and meet the relevant OISC competence requirements, including maintaining a Personal Competence record of personal objectives regarding training and development.
- Ensure accurate record keeping using HMC’s case management system.
- Work with the Immigration Team Manager to ensure an effective monitoring system for the work and outcomes of the Immigration Team for funding and reporting purposes.
- Administrative tasks relevant to the post.
4. OTHER DUTIES
The post holder will be expected to:
- Implement sensitively HMC’s policies and procedures, especially with regards to confidentiality and equal opportunities
- Work collaboratively with other HMC staff, volunteers and professional advisors
- Participate actively in staff meetings, and other meetings as may reasonably be required
- Attend HMC Trustees’ meetings as required
- Support HMC's fundamental aim of providing a safe and caring environment for our visitors.
- Work in line with the ethos of HMC.
Please complete your application and covering letter addressing the skills and experience in the Person specification by Monday 03rd July 2024.
We particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, those who are migrants or refugees, and who have lived experience of the impact of immigration policy and practice.
The first-round interviews are scheduled to take place online on Tuesday 9th or Thursday 11th of July.
Please let us know if you require any reasonable adjustments to apply, or at interview stage.
Due to our limited capacity, we are very sorry that we will be unable to offer feedback on applications which are not shortlisted.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You don’t have to know about Down syndrome. You can learn about Down syndrome, but we need you to know how to nurture the heart of an organisation and its people.
Freelance/self-employed contract for 3 – 4 days per week
£30k - £40k p.a. depending on experience & hours – hours and fee are negotiable
Please see our video on our website (Meet the Team, Current Vacancies) for further details from our Chair, James.
Lead the 17-year-old charity into a brighter future
The role demands quality skills and experience in management, governance, building teams and communities, fundraising and finance – in person and online.
Can you simultaneously be creative, a problem solver, ideas person, developmental, positive leader, supporter, confidante, prudent and adventurous?
We are very keen to hear from you. Please send your CV and a 5 min video explaining who you are and why you suit the role and would like this work.
Please send your CV and a 5 min video explaining who you are and why you suit the role and would like this work.
Enabling children with Down syndrome to maximise their potential
The client requests no contact from agencies or media sales.
Make a real difference to the lives of people with disabilities.
“Being a ASM gives me such job satisfaction I love working as a team with both my manager and volunteers and have learnt so much in this totally new job role.” - Llandudno Assistant Shop Manager
“What a fantastic company to work for, Scope keep us connected” – Leek Shop Manager
Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail or customer service experience and are looking for the next step in your career?
If you answered yes to these then we have the perfect opportunity for you.
Your role
As Shop Manager at Scope's Stamford Hill shop, you’ll have autonomy to run your shop using your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you’ll find extremely rewarding. You will have relevant experience in retail but a great attitude and willingness to learn is just as important.
About you
As Shop Manager you’ll be passionate about retail and have a love of fashion with experience of running a shop, or you’ll be looking for a management role as the next step in your career. To be successful, you’ll need a commercial, can-do attitude and always put the customer’s needs first. You’ll be a dedicated team player with a strong work ethic, a great attention to detail, solid IT skills and a creative eye for displays. We ask you demonstrate an appreciation of Scope’s values and ambition of achieving Everyday Equality for disabled people.
About working in our shops
Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. We focus on sustainable fashion and engaging with local communities. We lead our volunteers to deliver a great colleague and customer experience. And we raise much needed funds to deliver Everyday Equality for disabled people and their families.
Permanent - Full time, 35 hours per week
Scope's Stamford Hill shop - 236 Stamford Hill, London, N16 6TT
Shop hours
It’s important for you to know that Scope Charity Shops are open every day. So some weekend and Bank Holiday cover is needed. Our full time hours are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity and encourage applications from disabled people and people with impairments, conditions, and access needs. We are dedicated to creating a workforce that is a true reflection of the communities we serve. If you are disabled, have the skills, and or the experience to do the job, then we would love to meet you for an interview. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some disabled applicants and applicants with an impairment, condition or access need, might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We encourage everyone to embrace our values of being open and fair, courageous, connected and pioneering. We believe hard work deserves reward and recognition and offer a wide range of benefits including:
- 35 days annual leave
- Flexible working (where we can)
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
- Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change.
If you want to become a Disability Gamechanger, we'd love to hear from you.
Click the apply button to create an account and complete your application form.