Community group volunteer volunteer volunteer roles in Holmfirth, west yorkshire

Jumble Sales Organiser Volunteer

Would you like to raise funds, have fun and join a super team of volunteers who together make our Jumble Sales in Thatcham a great success?  As Jumble Sales Organiser you would be helping to make everything run smoothly for the team.

Time Expectations:  1 Saturday every other month (plus preparations)

This could be a shared role and tasks may include:

· Booking the hall for future Jumbles

· Contacting the Jumble team before events to check availability

· Set up stalls, running a stall and packing away at the end

· Collecting any items/resources needed from the centre the day before

Without volunteers, Cats Protection Berkshire Cat Centre simply wouldn't exist. Our amazing, friendly volunteers are a diverse group with a shared love of cats who fit volunteering around their home lives and personal commitments.

We're often looking to welcome new volunteers to join our brilliant team. As well as meeting great people and making an incredible difference to the cats of Berkshire.

Please note:  Although we do welcome everyone, unfortunately our centre is not set up to accommodate young volunteers under the age of 18, including those on the Duke of Edinburgh programme.

Full training and support will be given for all roles.  We look forward to hearing from you!

Fundraising events helper

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· help set up and/or man stalls at events

· help on collection days like supermarket collections events or street collections

· help at fundraising events such as quiz nights, cake sales and dances

· promoting a professional image of Cats Protection at events

Time expectation

This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.

We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.

In this role you will be:
• Managing group membership – authorising Requests to Join.
• Creating a warm and welcoming environment by welcoming new members to the group and encouraging participation.
• Supporting group conversations – Instigating dialogue based on eye health related days/events or more interest-based topics.
• Working with a Volunteer Moderator Team to create engaging content for the Group.
• Ensuring group rules are followed and that content is appropriate by alerting managers when inappropriate content is posted or when there is a safeguarding issue.

What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community by by engaging with the people with sight loss, local and national organisations.
• A sense of achievement through the difference you make.

•  A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.

In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers through regular moderator meetings

Time commitment
• This volunteering role requires a commitment of around 5 hours a week, there is the option to volunteer for a greater number of hours but this isn't essential.

How often will I be needed?

• 5 Hours per Week

Key requirements

• This role requires an enhanced criminal record check and 2 references.

Location

Region

• Yorkshire and the Humber, East Midlands, North West, South East, West Midlands, North East, South West, Greater London

Home based

• This role is home based

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• An understanding and interest in maximising the benefits of social media platforms. A willingness to learn about local services and activities to inform the community as appropriate. Interested in helping people get the information they need. Good communication skills.

We’re looking for enthusiastic, motivated people who’d like to help raise awareness and vital funds for local projects that make a real difference.

As a Fundraising Volunteer, you’ll support our fundraising activities, from community events and local partnerships to online campaigns. You’ll help inspire support for our programmes that empower people, promote wellbeing and build stronger communities.

This is a flexible, rewarding opportunity for anyone who enjoys connecting with people, being creative and helping a good cause grow.

What You’ll Be Doing

• Supporting the organisation and delivery of fundraising events and activities
• Helping prepare materials such as posters, donation forms and thank-you messages
• Promoting campaigns and community events online or in person
• Engaging with local businesses, schools or groups about partnerships or sponsorships
• Assisting with donation recording and simple reporting tasks
• Helping share stories that highlight how donations make a difference

Skills and Qualities We’re Looking For

• Good communication and interpersonal skills
• Confidence speaking with the public and representing the charity positively
• Creativity and enthusiasm for community fundraising
• Teamwork and reliability
• Basic digital skills (social media or online tools)
• Attention to detail when handling information or donations

What You’ll Gain

• Experience supporting fundraising and community engagement activities
• Opportunities to build confidence and communication skills
• Insight into how charities raise funds and engage supporters
• The satisfaction of helping local projects continue and grow

About Us

We are a community-led charity tackling poverty at its root by empowering people and communities to overcome barriers and build sustainable futures.

Our programmes support children, young people, adults and families through education, employability, wellbeing and social inclusion activities that promote confidence, connection and opportunity.

Safeguarding and Inclusion

We are committed to safeguarding and promoting the welfare of children, young people and adults involved in our work.

Safeguarding training will be provided for all volunteers and a Disclosure and Barring Service (DBS) check may be required for this role.

We welcome volunteers from all backgrounds and will make reasonable adjustments to support participation wherever possible.

Volunteer Coordinator role

Work Location: In Person / Remote TBC

This role is voluntary and unpaid; however, expenses can be claimed as necessary.

Adoption Matters are looking to recruit for a Volunteer Co-Ordinator role. This is an exciting opportunity to join and support an innovative, ‘Outstanding’ children’s charity and which is one of the largest voluntary adoption agencies in the UK.

About us

Adoption Matters is a registered children’s charity and one of the largest voluntary adoption agencies in the UK. We recruit, train, support individuals and families as adopters, offer them ongoing support, and training for as long as they need it. We also provide support to birth families and adopted adults. We are the ONLY adoption service in the North West rated ‘Outstanding’ by Ofsted for the last five consecutive inspections. In 2024, the Adoption Matters family grew as we launched our not-for profit fostering agency Foster Care Matters.

About the role

Are you the right person for the role?

The Volunteer Coordinator undertakes a wide range of tasks, including:

· Dealing with queries from potential new volunteers who get in touch

· Being the first point of contact for our existing volunteers and answering general queries

· Championing volunteer engagement

· Initially, this role will support the initial contact of volunteers

· Fundraising support at the annual Garden Party picnic event

· Support at community events – fun runs, sponsor events

· Promotion of our charity lottery

· Possible involvement with arrangements of/attendance at large events, e.g. golf days, charity dinners

· Liaising with Volunteer Co-ordinator and Fundraising and Relationship Manager about events

· Sharing ideas about fundraising activities

Are you able to demonstrate the following abilities and knowledge?

· Excellent organisational skills and attention to detail.

· Good listening and communication skills.

· You need to be a great people person, friendly and approachable.

· Excellent telephone manner and written communication skills.

· An ability to work as part of a team.

· Creative and forward thinking.

· Computer literacy.

· Ability to use on own initiative and as part of a small team.

· Passion and enthusiasm.

This is a rewarding and enjoyable role. You will be working with the charities Fundraising and Relationship Manager. This role will also provide you with the opportunity to gain experience in doing volunteering work with people of all ages and to learn new skills, as well as develop existing ones.

What we offer in return

· Introduce you to how the organisation works and your role in it and to provide appropriate training and support for your agreed role

· Provide regular meetings with a staff contact so that you can tell us how you are getting on and get feedback from us.

· Respect your skills and experience and try to match them with the right role for you wherever possible.

· Do our best to meet your individual wishes.

· Reimburse you for agreed and reasonable expenses incurred in accordance with the expenses policy.

· Make necessary arrangements to ensure your health, safety and welfare.

· Offer equal opportunities to everyone who wants to volunteer.

· Provide access to trained members of staff to support, guide and advise you.

Equality, Diversity and Inclusion Statement

Our values are honesty, fairness, inclusivity, flexibility, ethically based, and celebrating difference. We encourage applications from all areas of the community. We believe that our organisation should reflect and represent the full richness of human diversity in terms of background, identity, ability and circumstance. As groups of people currently under- represented as Adoption Matters volunteers, we are particularly keen to receive your application if you are Black, Asian or minority ethnic, have a disability or have personal experience of the care system and/or adoption. We will be measuring our success in redressing this.

We are open to discussion of any adjustments or any flexible arrangements you may need to achieve your full potential at any stage of the process, and if you are successful in gaining a volunteer position with us, during volunteering. We promise the only thing we assess within your application is how you have demonstrated your suitability for the job, and nothing else.

What’s next? It’s easy! Follow the weblink to apply direct on the Adotion Matters website! We can’t wait to hear from you!

Adoption Matters is committed to safeguarding and promoting the welfare of children and young people therefore please note our recruitment procedure includes DBS checks and other relevant employment checks, including the right to work in the UK.

Please note that we only contact candidates selected for interview and we are unable to provide feedback on individual applications.

Volunteer Fundraiser

Work Location: In Person / Remote TBC

This role is voluntary and unpaid; however, expenses can be claimed as necessary.

Adoption Matters are looking to recruit for a Volunteer Fundraiser role. This is an exciting opportunity to join and support an innovative, ‘Outstanding’ children’s charity and which is one of the largest voluntary adoption agencies in the UK.

About us

Adoption Matters is a registered children’s charity and one of the largest voluntary adoption agencies in the UK. We recruit, train, support individuals and families as adopters, offer them ongoing support, and training for as long as they need it. We also provide support to birth families and adopted adults. We are the ONLY adoption service in the North West rated ‘Outstanding’ by Ofsted for the last five consecutive inspections. In 2024, the Adoption Matters family grew as we launched our not-for profit fostering agency Foster Care Matters.

About the role

Are you the right person for the role?

The Fundraising Volunteer will undertake a wide range of fundraising activities and events supporting collections throughout the year as and when mutually agreed, including:

· Fundraising support at the annual Garden Party picnic event

· Support at community events – fun runs, sponsor events

· Promotion of our charity lottery

· Possible involvement with arrangements of/attendance at large events, egg. golf days, charity dinners

· Liaising with Volunteer Co-ordinator and Fundraising and Relationship Manager about events

· Sharing ideas about fundraising activities

Are you able to demonstrate the following abilities and knowledge?

· Excellent organisational skills and attention to detail.

· Good listening and communication skills

· You need to be a great people person, friendly and approachable.

· Excellent telephone manner and written communication skills.

· An ability to work as part of a team.

· Creative and forward thinking.

· Computer literacy.

· Ability to use on own initiative and as part of a small team.

· Passion and enthusiasm

This is a rewarding and enjoyable role. You will be working with the charities appointed Volunteer Coordinator, and Fundraising and Relationship Manager. This role will also provide you with the opportunity to gain experience in doing volunteering work with people of all ages and to learn new skills, as well as develop existing ones.

What we offer in return

· Introduce you to how the organisation works and your role in it and to provide appropriate training and support for your agreed role

· Provide regular meetings with a staff contact so that you can tell us how you are getting on and get feedback from us.

· Respect your skills and experience and try to match them with the right role for you wherever possible.

· Do our best to meet your individual wishes.

· Reimburse you for agreed and reasonable expenses incurred in accordance with the expenses policy.

· Make necessary arrangements to ensure your health, safety and welfare.

· Offer equal opportunities to everyone who wants to volunteer.

· Provide access to trained members of staff to support, guide and advise you.

Equality, Diversity and Inclusion Statement

Our values are honesty, fairness, inclusivity, flexibility, ethically based, and celebrating difference. We encourage applications from all areas of the community. We believe that our organisation should reflect and represent the full richness of human diversity in terms of background, identity, ability and circumstance. As groups of people currently under- represented as Adoption Matters volunteers, we are particularly keen to receive your application if you are Black, Asian or minority ethnic, have a disability or have personal experience of the care system and/or adoption. We will be measuring our success in redressing this.

We are open to discussion of any adjustments or any flexible arrangements you may need to achieve your full potential at any stage of the process, and if you are successful in gaining a volunteer position with us, during volunteering. We promise the only thing we assess within your application is how you have demonstrated your suitability for the job, and nothing else.

What’s next? It’s easy! Follow the weblink to apply direct on the Adoption Matters website! We can’t wait to hear from you!

Adoption Matters is committed to safeguarding and promoting the welfare of children and young people therefore please note our recruitment procedure includes DBS checks and other relevant employment checks, including the right to work in the UK.

Please note that we only contact candidates selected for interview and we are unable to provide feedback on individual applications.

Join our amazing volunteer team to raise awareness of sight loss and RNIB services at local events. You will give talks in person or virtually, sharing your own story to improve understanding of sight loss to local service providers and community groups. You’ll be making a real difference to people living with sight loss by helping to improve accessibility and inclusivity, creating a world without barriers.

What you’ll be doing:
• Giving talks to groups of people to raise awareness of sight loss in your local community by sharing your story to audiences, for example, local businesses, community and voluntary groups.
• Delivering Talks to raise awareness of RNIB services as a trusted source of support for blind and partially sighted people

• Representing RNIB as an Ambassador for the Community Connection service

What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.

• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.

In return for donating your time we will provide:
• A supportive route to building your confidence in presenting and sharing your story with an audience.
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.

How often will I be needed?

• 4 Hours per Month

Key requirements

• 1 reference

Location

Region

• Scotland

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• • Lived experience of issues affecting blind and partially sighted people • Be comfortable speaking to different audiences to share your story, or a willingness to try with our support. • Able to communicate effectively. • Have an outgoing, friendly approach to meeting new people.

Could you speak up for hungry children?

What is the role of a Speaker Volunteer?

Help us share the story of Mary’s Meals and our life-changing work feeding hungry children at school in some of the world’s poorest communities by giving Mary’s Meals talks to local community organisations, schools, churches and faith groups to raise vital awareness and funds.

What difference will i make?

• You will enable us to reach more people with the story of Mary’s Meals
• You will support our staff in their work to feed the next hungry child
• You will promote Mary’s Meals’ in your community 
• You will ensure our records are up-to-date and accurate
• You will help us provide a good service to supporters

What support and resources will i receive?

• Support, encouragement, and guidance from your local Supporter Engagement Officer
• Resources to fulfil your role, including presentation slides, notes and talk scripts
• A comprehensive induction to Mary’s Meals
• Public speaking training
• A regular volunteer update e-mail
• Opportunities to join online or in person volunteer meetings and briefings

What are the benefits of volunteering for Mary's Meals?

• Feeling part of the global Mary’s Meals movement to end world hunger
• Learning new skills and gaining experience as part of a growing and vibrant organisation
• Meeting new like-minded people
• Increasing confidence and team-working skills
• Developing communication skills (verbal and written)
• Feeling empowered to have your voice heard, knowing that you are playing an active role in changing the lives of those who need it the most.

e are seeking a dynamic and dedicated individual to take on the role of Network Training Lead who can work and lead volunteering groups and leaders in their own way, supported by our central teams

At St John Ambulance, we are looking to embed ourselves within our communities, delivering support which is tailored to the needs of those communities whilst providing a positive experience for our Volunteers.

We need leaders who are passionate about making a difference in their communities, who care about helping and developing others, who will lead and inspire a volunteer movement across a geographical area to deliver Community First Aid, Community Education and Community Fundraising as well as develop our offering for young people. Through leading a team of Volunteer leaders, you will drive excellence in delivery, develop an inclusive and diverse volunteering experience for new and current volunteers, and help navigate through change to build a bigger and better St John Ambulance.

As Network Lead, you’ll get a huge sense of satisfaction and pride through supporting a team and our volunteers to deliver our essential services. It’s great for you, great for your community and great for our nation.

We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

Volunteers would be expected to attend training for the role both online and in person, to attend regularly network weekly meetings to enable them to keep their skills up to date.

Closing date for these opportunities is: 31/12/2025

To apply for this opportunity, please follow the link below:

Fundraising Volunteer

Thank you for your interest to become a Fundraising Volunteer at Cats Protection!

Our vision is a society where every cat has their best possible life because they are protected, cared for and understood by everyone.

We are a movement of people championing the welfare of cats. We lead society in a richer understanding of all cats and care for those that need our help.

Our Purpose is to to help people see the world through cats’ eyes

Our brand new Community Fundraising Hub is here to support you in this role, so there's never been a better time to get involved!

A bit about this role:

As a charity we can help thousands of cats each year thanks to the generous donations from our supporters. Raising funds is a key role in our charity, helping to raise the vital funds needed to help more cats and kittens in need.

As a fundraising volunteer, we will support you every step of the way to ensure your time at Cats Protection is a positive and rewarding one. Whatever time you can give really does make a big difference We have lots of exciting activities to choose from for example attending a fundraising event, fundraising online, promoting fundraising activities on social media, handling administrative tasks, or contributing to the development of new fundraising ideas. Whatever your skill set, this role could be perfect for you!

What can you expect to be doing?

As a flexible role, you have the choice to be involved in the following:

• face-to-face fundraising – organising or helping with fundraising events, attending supermarket collections and monitoring collection boxes.
• online fundraising – assisting with online appeals, increasing social media engagement to maximise funds raised.
• bringing new ideas! We always love to come up with new ideas to raise funds for cats and we’d love to help bring yours to life.
• engaging with your local branch and Fundraising Hub and feeling like an integral part of the team.

What are the benefits to you and the cats?

You will have the opportunity to develop your knowledge though Cats Protection’s learn online system, providing you with the skills to thrive as a fundraiser. You’ll also have the chance to meet new people and be part of a dedicated team of volunteers. Money raised by our volunteers enables us to put cats first. Cats are at the centre of all we do. We care for them, ensure their welfare, and help others to understand and better support them.

We're looking for someone with:

• Sympathetic to cats and our values
• Happy to be part of a team of dedicated volunteers and employees.
• Flexible and adaptable to different events/activities
• Open to new ideas and ways of fundraising

Time expectation

This role is very flexible, often certain times of the year are busier than others. You can choose your level of involvement to suit your schedule.

Support, guidance and keeping you safe

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The well being of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we encounter as part of our activities.

We are seeking a Trustee with expertise in income generation and sustainability to
help guide the charity through its next stage of development.

You will join a committed Board of Trustees who work closely with our small
operational team. Together, we ensure that Tackle remains financially resilient,
strategically focused, and deeply rooted in the lived experiences of those we
support.

Key Responsibilities

• Contribute to the Board’s strategic oversight, particularly around fundraising andl ong-term income development.
• Support the Executive Team to explore and strengthen diverse income streams, including grants, corporate partnerships, individual giving, and trading opportunities.
• Help shape our sustainability plan as we transition from growth to consolidation.
• Champion good governance and ensure that fundraising aligns with our values and ethical standards.
• Act as an ambassador for Tackle, using your networks to open doors, raise awareness, and build partnerships.
• Attend quarterly Board meetings (online and in person) and occasional away days or events.

Do you want to see more happiness and kindness in the world? We’re looking for dynamic Volunteers to be part of creating exactly that!

About the Role:

Our volunteers bring people together for shared online learning experiences, based on positive psychology, that boost the wellbeing of everyone involved.

Our groups and courses can be run online or in-person in your local area.

- The amazing 6-week Happiness Habits Course is designed to be run by pairs of volunteers.  It features expert videos, science-backed exercises and the chance to form meaningful connections. Our course has been specially designed to gather the insights of the world's leading experts on six fundamental aspects of a happy and meaningful life: Gratitude, Self-Care, Relationships, Resilience, Kindness, and Meaning. It is a very impactful (many say life-changing) experience.

- Alternatively, you can get involved by supporting a Monthly Group, bringing like-minded people together to learn evidence-based tools for creating a happier and more meaningful life. Explore the monthly themes and encourage people to set personal actions towards happiness, that support both themselves and others.

Volunteering with Action for Happiness is a path of action that consistently feels like you are making a difference in the world. You don’t have to be an expert - or be happy all the time. If you are a warm and enthusiastic person that is more than enough to get started.

Why Volunteer with Us?

Do something that matters: spreading happiness and witnessing people transform for the better is a huge source of meaning.

Grow your skills: inspiring others, learning together and reinforcing your own happiness skills all contribute to personal growth.

Build community: meeting like-minded people, building lasting friendships and belonging to a global community contributing to a better future for all.

How do I know it’s right for me?

Try out free VOLUNTEER TRAINING via the Action For Happiness website and decide for yourself.

We've designed it especially to help you answer questions like this as it explains thoroughly what being a volunteer involves and helps you reflect on your readiness.

What is the time commitment?

You'll need to set aside a couple of hours for the training initially and a few more for planning your course or group and connecting with your co-volunteer. Then you'll need a couple of hours per session for facilitating (x6 weekly sessions for a course, or x1 session per month for a group). 

- Apply today! Together, we can inspire change that ripples out through people’s lives, communities and the world.
 

We’re looking for enthusiastic, caring and reliable people to help make our Holiday Club sessions fun, safe and engaging for children during the school holidays.

As a Holiday Club Volunteer, you’ll help deliver games, creative workshops and group activities while supporting with setup, registration and coordination throughout the day. You’ll play a key role in creating a welcoming, positive environment where children can learn, play and connect with others.

This is a hands-on, rewarding opportunity for anyone who enjoys working with children, being active and supporting community programmes.

What You’ll Be Doing

• Helping set up and pack down daily activity spaces
• Assisting with games, creative sessions, sports or workshops
• Welcoming children and helping with registration and sign-in
• Supporting children during activities and encouraging participation
• Helping with snacks, resources and general coordination during sessions
• Assisting staff with feedback collection and attendance.
• Promoting a friendly, inclusive and safe atmosphere throughout the day

Skills and Qualities We’re Looking For

• Friendly, patient and approachable attitude
• Enjoyment of working with children
• Good teamwork and communication skills
• Reliable, flexible and positive approach to helping others
• Awareness of safeguarding and willingness to follow guidance
• Creativity or enthusiasm for games, crafts or active play (welcome but not required)

What You’ll Gain

• Experience supporting children’s activities and community programmes
• Opportunities to build confidence, teamwork and leadership skills
• The satisfaction of creating positive, fun experiences for local children
• A lively, friendly volunteering environment during the school holidays

About Us

We are a community-led charity tackling poverty at its root by empowering people and communities to overcome barriers and build sustainable futures.

Our programmes support children, young people, adults and families through education, employability, wellbeing and social inclusion activities that promote confidence, connection and opportunity.

Safeguarding and Inclusion

We are committed to safeguarding and promoting the welfare of children, young people and adults involved in our work.

Safeguarding training will be provided for all volunteers and a Disclosure and Barring Service (DBS) check may be required for this role.

We welcome volunteers from all backgrounds and will make reasonable adjustments to support participation wherever possible.

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.