Community group volunteer volunteer roles in hoxton, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Nova New Opportunities is an educational charity based near Ladbroke Grove. As we ease out of London, we are looking for volunteers to help on day trips in and around London to support families in getting back to normality again.
Trips will include anything from horse riding through to the beach, farms and Kew Gardens. This is an opportunity to help families from marginalised communities while gaining experience of working with a small, friendly and supportive charity.
Volunteers will help the group leader to accompany groups of parents/guardians and their children on a variety of cultural/fun trips, helping to make them feel welcome.
Suitable volunteers will be reliable and sociable and enjoy working with children. Volunteers must be available for day trips during school holidays, as this is when most of the trips take place.
Volunteers receive a full induction, and support from the Children and Young People Coordinator. Travel expenses on the outings and any entrance fees are covered, and some further expenses can also be claimed.
Please send your CV along with a cover letter outlining why you would like to support Nova.
Creating the circumstances through which people have the opportunity to achieve their potential & improve quality of life regardless of background.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
General Election Volunteer
We’re the MS Society – a community of people living with MS, volunteers, scientists, campaigners, listeners, organisers, ambassadors and fundraisers. Join us today so that together we can stop MS.
The UK General Election is on Thursday 4 July 2024. It’s an opportunity for us to campaign on the issues that matter most to people living with MS. And to engage with candidates across all political parties. We’re asking all our volunteers and local groups to make sure every candidate knows how they can speak up for MS, if they’re elected.
What you need for this role
Access to the internet, via laptop, mobile or tablet
Become a Trustee at Sunrise Multicultural Project
Are you passionate about making a difference in your community?
We are looking for dedicated, enthusiastic individuals to join our Board of Trustees and help guide the future of Sunrise Multicultural Project.
As a trustee, you will play a vital role in shaping our strategy, ensuring we stay true to our mission, and supporting the development of initiatives that promote inclusivity and integration. We are seeking individuals with a range of skills, backgrounds, and experiences – whether in community work, finance, governance, fundraising, or marketing – who share our commitment to empowering minority groups and fostering a more connected, diverse community.
If you are eager to contribute your time, expertise, and passion, we would love to hear from you!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Pirate Castle is a buzzing charity based in the heart of Camden. From our iconic castle base we offer boating, kayaking and canoeing as well as community space to hire. We are looking for a Company Secretary for our engaged trustee board to minute our meetings and to lead on governance and compliance matters. We look forward to hearing from candidates with governance experience who are keen to contribute to the future of a well-loved community charity as it approaches its 60th year.
The client requests no contact from agencies or media sales.
Role Description:
The Safe Space is a local hub for anyone who feels they are nearing crisis point. We are here to listen to what you need and work with you to help. These might be strategies to help you cope in the moment, a range of activities that we provide free of charge, resources to take away or connect you with practical local services. As a part of this, we are looking for volunteers to offer support to individuals who may access our crisis drop-in services. This includes a variety of tasks, which include greeting individuals, offering a cup of tea and biscuits, general reception duties, supporting 1:1 session, completing administrative tasks and generally keeping clients engaged and safe on our premises.
We are looking for someone who
- Has lived experience of mental health/social crisis
- Preferably have had experience working with people who experience poor mental health
- Are comfortable with co-producing and facilitating peer led workshops where applicable if required.
- Are willing to actively participate with clients 1:1 and in group settings
- Are able to take on any ad hoc admin/support responsibilities within the Safe Space Team
Time commitment and expenses:
- Minimum 6 months commitment, offer I day per week during our opening hours of 2pm–10pm. Please indicate your preferred volunteering day(s) plus preferred site (H&F, Ealing or Hounslow) on your application.
- We will provide volunteers with an induction, training, and ongoing mentoring to support them in the role
- Reasonable travel expenses will be reimbursed where required.
What's in it for the volunteer?
Volunteering at Mind is a fantastic opportunity to get involved with a nationally recognised charity, and volunteering in Safe Space is an opportunity to experience and get involved in crisis support. We provide initial and ongoing training, as well as plenty of opportunities for progression within the organisation. You will also be a part of a supportive team with great awareness of wellbeing and the mental health sector.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
At Cats Protection we help thousands of cats and kittens each year thanks to our dedicated and passionate volunteer groups. We have branches across the UK, all of which help our cats in different ways. Branches take in stray and abandoned cats and ensure they receive the veterinary care and attention they deserve; help raise funds, promote neutering and help spread cat welfare messages. Our branch team leader volunteers lead their local team by supporting and managing volunteers within their group, maintaining communications with both volunteers and employees, and helping promote a positive and professional image of Cats Protection.
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
A bit more information about this role and the team
- To drive and support our new initiative partnering with a private cattery
What we need from you
You’ll be:
- Supporting your team of volunteers in all aspects of their roles, making sure volunteers are happy and confident
- Making sure the team observes charity best practice and compliance
- Collaborating with your Branch Development Manager (BDM) to plan volunteer activity
- Leading the team to follow Cats Protection policies, procedures and guidelines
- Monitoring expenditure and helping ensure long term financial stability of the volunteer group
- Organising and chairing team meetings
- Acting as an ambassador for Cats Protection
Time expectation
Our branch team leader volunteers usually spend 10 to 15 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed. There will be times of year when more hours are required, such as towards the end of the financial year, but support and guidance are available.
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats


The client requests no contact from agencies or media sales.
Who they are
Citizens Advice Richmond is a local charity that has helped the people of Richmond since 1940. They offer generalist advice on any issue and specialist debt advice. Citizens Advice Richmond is a member of the national Citizens Advice service, a network of around 300 local advice centres.
The role: What will you do?
● Complete an induction for your role.
● Maintain an awareness of how the local Citizens Advice is operating.
● Plan the board meetings, including the dates and the agenda, with the Company/Charity Secretary and the Chief Officer.
● Read papers for board meetings and attend six board meetings per year.
● Facilitate the trustee board meetings by leading the meeting, ensuring that agenda items are discussed, enabling all members to contribute their views and take part, and seeking clarification where necessary.
● Ensure that decisions and actions taken at board meetings are carried out.
● Ensure that the board decisions are made within the remit of the Citizens Advice membership agreement, governing documents, and policies.
● Monitor attendance and commitment of all trustees.
● Provide or arrange training or support for trustees if needed.
● With other trustees and the Chief Officer, recruit a trustee board with a diverse range of skills, experience, and knowledge, with an aim to promote trusteeship to underrepresented groups that represent the community.
● Ensure that all trustees receive an induction and the training needed for them to fulfil their role.
● Be proactive in recruiting successors to key positions such as Chair, Treasurer, etc.
● Arrange or provide support and supervision for the Chief Officer, including an annual appraisal.
● Together with the Treasurer, ensure proper management and control of local Citizens Advice finances.
● Together with the Chief Officer, represent the local Citizens Advice in relationships with funders or potential funders, at local events, and in the community.
● Work together with all trustees to ensure that the board can:
♦ Set policy and strategy direction, set targets, and evaluate the performance of Citizens Advice Richmond.
♦ Monitor the financial position of Citizens Advice Richmond, ensuring that it operates within its means and objectives, and ensuring there are clear lines of accountability for day-to-day financial management.
♦ Monitor whether Citizens Advice Richmond complies with its governing document and meets the required standards.
♦ Seek the views of all sections of the community and monitor how well the service meets the needs of the local community.
♦ Ensure the service plans for the recruitment and turnover of staff and volunteers.
♦ Review their own work and how effectively they operate, including action for improvement.
♦ Work on specific projects to further the strategic objectives of Citizens Advice Richmond.
What’s in it for you?
● Make a positive impact for people in your local area by ensuring the local Citizens Advice is sustainable and meeting the needs of the community.
● Meet people and build relationships with trustees, staff, and other volunteers.
● Build on your governance, leadership, and strategy skills.
● Increase your employability.
And they will reimburse expenses too.
What do you need to have?
You’ll need to:
● Understand the type of work undertaken by a local Citizens Advice.
● Understand and accept the responsibilities and liabilities as trustees.
● Be non-judgmental and respect views, values, and cultures that are different from your own.
● Have a good basis of leadership skills.
● Be able to facilitate and lead meetings.
● Have good interpersonal skills.
● Have good listening, verbal, and written communication skills.
● Be able to exercise good independent judgment.
● Have good numeracy skills to understand accounts with the support of the Treasurer.
● Be willing to learn about and follow the Citizens Advice aims, principles, and policies, including confidentiality and data protection.
● Be willing to undertake training in your role.
How much time do you need to give?
You will need up to one day a week for the regular activities, but this will vary. Trustee boards usually meet in the evenings, and you’ll likely need to give 12-15 hours per year to attend these. Sub-committees meet quarterly and a further 4-6 hours per year are required for these.
Valuing inclusion
Their volunteers come from a range of backgrounds, and they particularly welcome applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from Black Asian Minority Ethnic (BAME) communities
We are looking for a Campaigns Volunteer to raise awareness and campaign so that decision-makers know about and can address the needs of everyone affected by MND.
“I love being a campaigns volunteer for the MND Association, it means I can give something back to the MND Community, who along with the Association provide a lot of support for people like me” - Ian Lev
What is campaigning?
These are some of the things you could do as a Campaigns Volunteer! Our team will be here to support you in whatever you’re doing.
- Sharing the MND Association’s campaigns on social media.
- Contacting local councillors to improve services for people living with and affected by MND in your area.
- Talking to MPs and other decision-makers about what MND is and why it’s important that people have access to high quality health and care services.
- Working with MND Association staff to identify issues and gather evidence for campaigns.
- Help to change laws to improve the lives of people living with and affected by MND.
This role will suit you if:
- You want to make a positive difference for people living with and affected by MND.
- You’re interested in learning and improving your campaigning skills.
- You’re a good communicator. No matter where your interest lies, be it writing e-mails or talking to people, sharing stories or providing us with feedback, you have so much to offer!
- You are computer literate and have access to email and the internet, or someone who can help you with this.
- Willing to work autonomously but also link up with others when needed.
‘Campaigning really works! It’s not as hard as it may sound – just be yourself and you’ll be making a positive difference for people living with and affected by MND.’ - Judith Rice
What’s in it for you?
- A chance to make a difference to the lives of those living with and affected by MND.
- Get access to a range of training events where you can develop campaigning skills and network with other Campaigns Volunteers.
- Join a friendly and dedicated team.
- Exclusive early access to our campaign plans and developments in our campaigning.
- Opportunity to connect with, learn and share with other Campaign Volunteers in our Facebook group!
How flexible is the role?
The time required is flexible, but we would hope Campaigns Volunteers would commit to a minimum of 1-2 hours per week.
We do understand that this role may need to fit around your family, studies, caring or other commitments.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Volunteer Lead Video Editor
Reporting to: Operational Director
Hours: 3hrs per week (we can be flexible and work with your schedule)
Willowbrook Farm Charity
Willowbrook Farm Charity exists to create nurturing educational and cultural spaces in the Oxfordshire countryside that are welcoming, inclusive, and accessible to communities who have been historically underrepresented in rural environments — including people from racialised backgrounds, neurodivergent individuals, and young people with diverse learning needs.
In partnership with Willowbrook Farm (www willowbrookfarm co uk), where we host our activities, we aim to build a nationally recognised centre of excellence that supports personal growth, wellbeing, and connection with nature. Through hands-on learning, community building, and cultural exchange, we empower individuals and groups to explore sustainable living, ethical land stewardship, and the transformative potential of nature-based education.
Our Values
Community
We foster a culture of care, connection, and belonging. We create space for people to come together in joy, learning, and mutual support, building relationships rooted in respect and shared purpose.
Stewardship
We honour the land as a living system and recognise that the wellbeing of people and nature are deeply interconnected. We are committed to nurturing the next generation of ethical and responsible stewards — who care for the earth, each other, and future generations.
Equity & Inclusion
We are dedicated to removing barriers so that people of all identities, backgrounds, and abilities can access and participate fully in experiences of farming, countryside living, and sustainability. We celebrate diversity and work to create welcoming spaces where everyone can thrive.
Connection with Nature
We centre our actions on a deep respect for the natural world. We believe in restoring and nurturing the bond between humans and nature, creating a place where both can flourish in harmony.
Job description
We are thrilled to welcome a Video Editor at a pivotal time for our charity. After a challenging period of inactivity due to the impacts of Covid, we are excited to embark on a new chapter, as we are ready to restart our activities in 2025 and to develop our projects and create a positive impact in our community.
This is a unique opportunity for those eager to be part of a project evolving from its early stages to the launching of new initiatives. The volunteer will have ample opportunity to collaborate with us and help shape our videos from the ground up.
We are seeking a talented Video Editor who can create engaging videos for our new upcoming website and fundraising campaigns.
We appreciate volunteers with experience in editing videos for fundraising purposes, but we are open to those who do not necessarily have the experience but wish to learn.
As a volunteer-led charity, it’s essential for us to find someone who understands the importance of being part of our team and engaging in the entire creative process. Therefore, we will prioritise applications from volunteers who wish to commit to a long-term partnership and want to be an integral member of our team.
What do you need to become our Video Editor?
Essential:
· 3+ years professional experience with Video Editing and ability to create engaging and professional videos.
· Creativity and experience in developing effective videos for marketing.
· Experience in developing effective videos for fundraising purposes.
· Experience in developing effective videos for promoting projects and charitable causes.
Desirable
· Have worked with videos for fundraising campaigns in the past.
By getting involved you will gain:
· A chance to expand your skills and unleash your creativity.
· This is an excellent opportunity for professionals eager to utilise their talents to address community needs and contribute to reducing inequality.
· Additionally, you can enhance your portfolio and potentially work on your own projects in collaboration with the charity.
· Experiment with new techniques and receive constructive feedback on your work.
Location: Fully Remote. But we welcome those who wish to come and visit the farm at least once to understand more about us. Travel expenses covered.
Commitment:
The estimate of time needed is 3 hours a week, but we can be flexible and work with you to find hours that fit ours and your schedule, hours will eventually reduce once most of the branding work is done and the new website is launched - all help is much appreciated!
As a volunteer-led charity, we prioritise volunteers who want to become part of our team of volunteers rather than those looking for a temporary project.
How to apply:
Please send your CV, cover letter and link to your portfolio demonstrating your experience with video editing and why you would like to get involved with our projects.
Interviews will be scheduled as the applications come in. Candidates must have the legal right to work in the UK at the time of application.
If we find some great candidates, we may close the vacancy earlier than the application deadline mentioned. So don't delay - apply today!
Please, send link to your portfolio and tell us why you want to support Willowbrook Farm Charity projects.
Candidates must have the legal right to work in the UK at the time of application.
The client requests no contact from agencies or media sales.
Volunteer Peer Mentor (Lived Experience of Substance Use)
Make a Difference Through Your Recovery Journey
We are looking for passionate individuals with personal lived experience of substance use recovery to join our team as Volunteer Peer Mentors within the RhEST (Regional Homeless Engagement with Substance Treatment) service.
As a Volunteer Peer Mentor, you will help bring visible recovery to people experiencing homelessness and substance misuse. Your lived experience can inspire hope, build trust, and help others take meaningful steps toward change.
In this role, you will:
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Accompany individuals to appointments and group activities
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Provide one-to-one peer support
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Help shape and improve the services we deliver
This role is open only to those with personal lived experience of substance use and recovery. We believe that your insight and experience are vital to the work we do.
Join us to:
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Support others in their journey
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Build your skills and confidence
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Be part of a compassionate and dedicated team
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Find out more by contacting us at or emailing
Service Area
RhEST – Regional Homeless Engagement with Substance Treatment
Town
London
Status
Part-time
Contract Type
Volunteer
About RhEST
The RhEST service recruits, trains, and develops Peer Mentors and Volunteers to support and engage individuals who sleep rough in London. Our work removes barriers to accessing treatment, helping clients navigate substance misuse services from scripting to inpatient care.
Our Peer Mentoring Program is a key part of RhEST. Built on compassion, empathy, and empowerment, it enables individuals with lived experience to help others on their journey toward recovery and reintegration into society.
Purpose of the Role
As a Peer Mentor Volunteer, you will:
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Support the running and delivery of services.
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Facilitate group sessions and activities.
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Provide support and encouragement to people accessing community services.
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Use your lived experience to help design and co-produce services and support new initiatives.
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Offer one-to-one peer mentoring to service users referred to the program, where appropriate.
What We Offer
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Comprehensive six-day training and ongoing support for Peer Mentors.
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Regular supervision every 4-6 weeks.
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Opportunities to develop new skills in communication, group facilitation, and leadership.
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The chance to contribute to meaningful change in the lives of others and your community.
We use our expertise to support people in their personal recovery and to improve their lives.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Support Volunteer for the West Hertfordshire Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application. See a video about one of our Support Volunteers here.
In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About you:
Are you passionate about supporting young people and families? Do you have a desire to see people flourish and empower change in your community? Have you experienced the care of a friend in difficulties or overcome some hardships and want to give back? If so, being a Family Friend could be the next adventure you embark on this year.
Volunteering activities and commitment:
Our Family Friend volunteers work directly with families by coming alongside parents and children when they need it most, making sure they feel less isolated. This can involve sharing a hot drink to hear about their day; helping a single dad or mum to get out of their home to a local park; or doing an activity with their children that would brighten up their day.
Every family support is unique to you and the family to help them achieve their goals, and always with your agreement. Practically speaking, being a Family Friend is a flexible role that can be fitted in with your other commitments and doesn't have to take up much of your time.
You will be trained and supported by a local Engagement and Support Coordinator and Family Support Manager who will support you throughout your volunteer recruitment journey and whilst you are volunteering.
Our vision:
Safe Families believes that no one should feel alone. We work with local councils to come alongside isolated and overwhelmed families to create relationship and connection because everyone deserves to belong.
As a Christian Charity, we also believe in the power of the Church community. Does your church have a passion to support, love and welcome newcomers? If so, you can help to be a bridge between your church community and the people you volunteer with. We know this is especially needed at a time when loneliness is an endemic in the UK. 27%
of adults report feeling lonely ‘always, often, or sometimes’, and this can be as impacting on a person’s life as smoking 15 cigarettes a day. Loneliness steals joy, destroys self-confidence, and limits potential. The cure is community and a sense of belonging. Being a Family Friend is a great way to showcase care and compassion to others.
We look forward to welcoming you as our new Family Friend and celebrating and honouring the milestones in your journey.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Volunteer Education Mentor, you'll join a dynamic team to deliver 8 mentoring sessions over 8 weeks aimed at building group rapport and covering essential topics like communication, goal setting and problem solving. These sessions will be with a consistent group of young people, ensuring you can build meaningful connections and see their progress over time.
You'll be supported throughout this process by a King's Trust Youth Development Lead, who will provide guidance and resources to help you succeed.
The sessions will typically last 1 hour and will take place face-to-face in a secondary school environment. The frequency and timing of these sessions will be determined by the school, and you will choose a school that fits your availability, as your consistent attendance is crucial.
School location and dates: Vauxhall, London
- Friday 6th June
- Friday 13th June
- Friday 20th June
- Friday 27th June
- Friday 4th July
- Friday 11th July
- Friday 18th July
An educational background is not required, but a genuine interest in engaging with and developing the skills of young people is essential. Session content will be provided, and you will be expected to develop and review the plans each week. Key skills required include preparation, organisation and reliability.
Full training will be provided to ensure you feel confident and prepared, please be expected to commit to 2 hours in person training, as well as some virtual training.
Take a look at this video to see the impact this programme makes …https://youtu.be/dmf7fG1c69Y
In return for your valuable time, you'll become part of a dedicated community of volunteers. You'll experience the satisfaction of directly impacting the success of young people, many of whom face significant barriers and challenges.
Additionally, you'll enjoy personal development and the pleasure that comes from working for a cause that makes a real difference in the lives of children and young people.
Join us at The King's Trust and make a lasting impact!
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are we?
Switchboard LGBTQIA+ exists to provide members of the LGBTQIA+ community, as well as their friends, family and those supporting them, with a listening service that they can contact via phone, instant message and email between the hours of 10am to 10pm every day.
We are happy to talk to service users about any topic they wish. Topics we often talk to service users about include: sexual health, safer sex, relationships, coming-out, gender identity, transitioning, mental health, experiences of hate crimes, support for meeting other LGBTQIA+ people and making friends, and much more.
However, we want to also be upfront and transparent about the fact that not all of our conversations are positive or constructive. Our volunteers can also be exposed to abuse from the public, manipulative callers, sexual fantasies and safeguarding concerns.
What is our over 50's club?
Our over 50's club is a new initiative for Switchboard.
We want to create a space that enables older members of the LGBTQIA+ community to volunteer with us on our phone lines and instant messaging service, whilst providing a social element that encourages volunteers to come together at our London HQ.
This club will meet on both Mondays and Tuesdays during the day (you can choose which day works better for you), completing a shift either between 10am to 1pm or 2:00pm to 5:00pm. You can join us weekly or bi-weekly, whichever you prefer.
We then come together between 1pm and 2:00pm to have lunch (paid for by us) and a good natter!
Volunteers who support Switchboard in this capacity are trained to take both phone calls and respond to instant messages. They do not respond to emails, however.
Who are we looking for?
To ensure we can provide a high quality service to those who contact us, we are looking for volunteers who:
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Simply put, like communicating and chatting with other people (you’re most likely a people-person who feels energised by this type of communication)
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Feel comfortable taking calls and speaking over the phone to people you do not already know
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Are familiar with different instant messaging platforms (such as WhatsApp and other chat tools) and the types of communication they might receive
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Are able to read between the lines to decipher messages
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Are good listeners who let others lead conversations and instead create the space they need
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Are able to ask broad, open questions to keep conversations flowing
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Understand the importance of using the right tone when communicating in writing, and are able to flex their writing style to suit different people
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Have a strong attention to detail, with a particular focus on spelling and grammar
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Are able to evaluate sources of information and identify those that can be trusted, from those that cannot
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Know when to challenge and when to step back
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Have essential digital literacy skills (such as using email tools such as gmail and outlook, search the web for information and copy and paste website URLs)
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Understand and support our mission
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Have an awareness of the challenges facing the LGBTQIA+ community
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Are empathetic in nature
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Agree to uphold our values of being non-directive and non-judgemental
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Support Volunteer for the Richmond and Kingston Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application. See a video about one of our Support Volunteers here.
In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.