Community key worker jobs in east of england

About the role:

Step into a pivotal leadership opportunity at Single Homeless Project (SHP) and be part of shaping a dynamic new service at the forefront of tackling rough sleeping in Westminster. The Harrow Road Assessment Hub is a fast-paced, high-impact environment where lives are changed through rapid assessment, meaningful support, and timely resettlement. As Team Manager, you’ll be instrumental in guiding a committed team of frontline staff to deliver personalised, trauma-informed support that helps clients make real progress towards lasting stability and a place to call home.

This role offers the chance to grow your leadership skills in a setting that demands creativity, collaboration, and compassion. You'll oversee the daily rhythm of the service - ensuring assessments are swift and thorough, support planning is focused and effective, and move-on options are always progressing. You’ll work side by side with the Service Manager, connecting with partners across boroughs to achieve the best outcomes for every client. It's a unique opportunity to drive forward a mission-led service while developing your own career in a supportive, ambitious organisation.

About you:

• You’re an experienced leader who brings out the best in others, supporting your team to deliver compassionate, high-quality support for clients with complex needs.
• You understand the challenges faced by people experiencing homelessness and have hands-on experience helping clients reconnect, resettle or move on from rough sleeping.
• You’re confident working in fast-paced settings, balancing care and accountability to ensure safe, effective and trauma-informed support.
• You’re skilled at building strong partnerships across housing, health and other services to achieve the best outcomes for clients.
• You bring sound judgement, clear communication and a calm, supportive approach to managing people and situations.
• You’re motivated by creating change - for your team, your service and for every client who walks through the door.

About Us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for young people in need. Apply now to become a pivotal part of our dynamic team. Together, we'll transform lives and build a stronger community.

Important info:

Closing date: Sunday 16th November at midnight

Interview date: Monday 24th November online via Microsoft Teams

Please note there may be a second stage process for those progressed in service in Westminster. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role. 

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Full time 35hours, Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT, with outreach across Brent and surrounding boroughs

Contract: Permanent

About the role

As a Housing First Coach you will deliver high quality person-centred support, using psychologically and trauma informed approaches, in line with Housing First principles. You will take a bold approach to establishing open and trusting relationships with people who have had long histories of homelessness or in temporary/insecure accommodation, enabling them to access and sustain accommodation and empower them to exercise choice and control over their lives. The team is multi-disciplinary – Coaches, Peer Support Worker, Clinical Psychologist – which allows us to collaboratively formulate innovative approaches to support. The team operates across London, providing numerous opportunities to build impactful partnerships and contribute towards systems change. 

About you

· To be successful in this role you will be a self-starter, flexible and have experience of working collaboratively as part of a team and with internal and external partners. 

· You may have a background in housing/homelessness support, adult safeguarding, drug or alcohol recovery services or mental health and have significant experience of working within a multidisciplinary setting with the ability to create strong professional relationships and creative solutions. 

· You will have experience of working with people who have faced severe and multiple exclusion and who may be considered to have ‘complex needs’, with an understanding of the needs of people who have been homeless for long periods of time.

· You will be willing and able to provide practical assistance with moving into and maintaining a home – including direct help where necessary with tasks such as shopping, budgeting, cooking, and cleaning. 

· You will also have a knowledge of Housing First and housing led approaches and the ability to work within a psychologically informed approach.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness. 

As a member of the team, you will have access to a wide range of employee benefits including: 

• A competitive salary. Please note, our salaries are fixed to counter inequity, and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%  
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm  
• Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How to apply

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 16 November 2025, 23:59

Interview process: Competency-based interview and interview task

Interview date and location: Wednesday 3 December 2025 (in person) at Crisis Skylight Brent, 1-2 Bank Buildings, High Street, NW10 4LT

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

In this pivotal role, you’ll be the central source of safeguarding expertise - advising senior leaders, shaping strategy, and ensuring best practice is embedded throughout our services. You’ll lead on strategy, practice, training, data analysis, and multi-agency collaboration, all while promoting a culture of empowerment, co-production, and service user voice.

What we’re looking for:
• Extensive safeguarding experience with children and/or vulnerable adults
• A relevant health/social care qualification (e.g. Social Work Degree)
• Strategic thinker with strong leadership, communication, and analytical skills
• Commitment to social justice and the Christian values of the YMCA

Why join us?
You’ll be part of a forward-thinking team making a real difference in the lives of vulnerable individuals. We offer flexible working, professional development, and this role provides the opportunity to shape safeguarding practice at every level.

Location: Minimum 3 days in our central hub, (currently Hatfield moving to Watford in April’26), with the ability to work flexibly across Herts, Beds, Bucks & beyond. There may be some occasional evening meetings as part of the role.

We look forward to receiving your application and learning more about how your skills, experience, and passion align with this role. Joining our team means contributing to meaningful work that makes a real difference — and we can’t wait to hear from you!

Important: We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.

As some of our roles involve working with vulnerable members of society, this position may require a Basic or Enhanced Criminal Disclosure, which will be conducted once a conditional offer is made

Previous Applications: We welcome applications from all qualified candidates. However, if you have applied for a similar role within the last 6 months and were not successful, please consider whether your experience has developed further before reapplying

Accessibility & Adjustments: We are committed to making reasonable adjustments throughout our recruitment process and will strive to be as accommodating as possible. Please inform us in advance of any arrangements you may need to fully participate in the process.

At One YMCA we are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills, and potential. We do not discriminate on the basis of Age, Disability, Gender Reassignment, Marriage/Civil Partnership, Pregnancy/Maternity, Race, Religion/Belief, Sex and/or Sexual Orientation. We encourage applications from all backgrounds, communities, and industries, and are committed to having a team that is made up of diverse skills, experiences, and abilities.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Part time 21hours, Crisis Skylight London 50 – 52 Commercial Street, E1 6LT, outreaching in Tower Hamlets and surrounding areas

Contract: Permanent

About the role

As a Housing First Coach you will deliver high quality person-centred support, using psychologically and trauma informed approaches, in line with Housing First principles. You will take a bold approach to establishing open and trusting relationships with people who have had long histories of homelessness or in temporary/insecure accommodation, enabling them to access and sustain accommodation and empower them to exercise choice and control over their lives. The team is multi-disciplinary – Coaches, Peer Support Worker, Clinical Psychologist – which allows us to collaboratively formulate innovative approaches to support. The team operates across London, providing numerous opportunities to build impactful partnerships and contribute towards systems change. 

About you

· To be successful in this role you will be a self-starter, flexible and have experience of working collaboratively as part of a team and with internal and external partners. 

· You may have a background in housing/homelessness support, adult safeguarding, drug or alcohol recovery services or mental health and have significant experience of working within a multidisciplinary setting with the ability to create strong professional relationships and creative solutions. 

· You will have experience of working with people who have faced severe and multiple exclusion and who may be considered to have ‘complex needs’, with an understanding of the needs of people who have been homeless for long periods of time.

· You will be willing and able to provide practical assistance with moving into and maintaining a home – including direct help where necessary with tasks such as shopping, budgeting, cooking, and cleaning. 

· You will also have a knowledge of Housing First and housing led approaches and the ability to work within a psychologically informed approach.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness. 

As a member of the team, you will have access to a wide range of employee benefits including: 

• A competitive salary. Please note, our salaries are fixed to counter inequity, and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%  
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm  
• Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How to apply

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 16 November 2025, 23:59

Interview process: Competency-based interview and interview task

Interview date and location: Tuesday 2 December 2025 (in person) at Crisis Skylight London, 50 – 52 Commercial Street, E1 6LT

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team  to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

Stepping Stones is a small, local charity based in Southwark, supporting adults with learning disabilities to live more connected, creative and fulfilling lives. We believe that everyone deserves a space where they feel seen, valued, and able to express themselves, and that community, creativity, and consistency are key to making that possible. Each week, we run a range of inclusive activities, including music, dance, art, gardening, drama and digital skills. Our sessions offer a fun, safe, welcoming environment where adults with learning disabilities can build friendships, grow in confidence, explore their creativity and feel a true sense of belonging. Many of our learners face social isolation, anxiety, or barriers to taking part in mainstream services. Stepping Stones provides a vital bridge of a consistent community space where people are encouraged, included, and celebrated. 

We’re looking for a friendly, organised and proactive person to join us as our new Activities and Volunteer Coordinator. This is a hands-on, people-focused role. You’ll be the go-to person for keeping our weekly sessions running smoothly, supporting facilitators, welcoming learners, managing session admin and planning community events like our summer show and Christmas party. You’ll also take the lead on developing our volunteer programme by recruiting, inducting and supporting the amazing people who give their time to help make Stepping Stones such a special place.

You’ll be supported by our Charity Manager and work closely with a small, passionate team who care deeply about inclusion, wellbeing and creativity.

We’d love to hear from you if you:

• Have experience working with community groups and adults with learning disabilities (or similar settings)

• Are friendly, organised and calm under pressure

• Know how to manage volunteers with empathy and clarity

• Understand safeguarding, health & safety, and inclusive practice

• Are confident with admin, registers and MS Office programmes.

What we offer:

• A values-led, community-based charity where you can really make a difference

• A part-time, term-time role that could work around other commitments

• A supportive team and space to grow with the role

• Strong potential for extension beyond the first year

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Children and Families Lead Manager to play a pivotal role in our Domestic Abuse Services across London.

At Hestia, we know that children are not just witnesses to domestic abuse they are survivors in their own right. We are looking for an experienced and passionate leader to join us as Children & Families Manager, shaping and driving the support we provide to children and their families across our domestic abuse refuges in London.

Sounds great, what will I be doing?

This is an opportunity to make a profound impact. You will lead on designing and delivering a transformative strategy for our children and families' services, ensuring that every child we support has the chance to feel safe, to recover, and to thrive. Working at both a strategic and operational level, you will bring together the voices of children, the expertise of our Children & Family Workers, and the knowledge of in house and external mental health specialists to deliver holistic, trauma informed support.

Your leadership will be central in strengthening outcomes for families, embedding best practice, and ensuring our services respond to complex safeguarding needs with confidence. You will also play a key role in supporting and developing our frontline teams, helping them to remain resilient and equipped to deliver life changing work. As deputy child safeguarding lead for the organisation, you will bring authority and assurance to our safeguarding culture, ensuring we meet the highest standards of care and protection

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

We are seeking a qualified social work professional with strong expertise in child safeguarding (Level 4). The ideal candidate will bring experience in child-focused practice, trauma and crisis response services, and proven leadership as a Safeguarding Lead. You will have a track record of effective multi-agency working, developing protocols and referral pathways, and delivering training to upskill teams. With in-depth knowledge of child and contextual safeguarding, childhood development and the impact of trauma, you will be skilled at working with children and families in a user-led, strengths-based way to achieve the best outcomes.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

A little bit about the role 

Location: Hybrid, 2 days a week expected in our London Office. Those living outside the M25 can opt to not receive London Office Allowance and agree a more flexible office attendance pattern at offer stage.

Salary: £59,087.34 (£63,219.29 inclusive of London Office Allowance) plus competitive pension

Please note that this role will be closing on Monday 10 November at 9am.

You will be working within the Curriculum Team which sits within the Chief Social Worker directorate. The team oversees the design and development of Frontline’s programmes, including the Approach Social Work three-year master’s programme and our in-house practice education training known as the Consultant Social Worker (CSW) programme. 

The Curriculum Team is responsible for delivering teaching and learning to participants, designing and delivering assessment, marking, moderation and ensuring that robust quality assurance processes are in place. The Curriculum Team works very closely with a variety of teams including, but not limited to Delivery, Programme Management, Academic Registry, Partnerships and university partners.

The Principal Curriculum Lead for Practice Education and Social Worker Development will be responsible for Practice Education and social worker development, providing strategic leadership and academic direction for the design, delivery, and continuous improvement of the Practice Education CSW Programme and other training for students and qualified social workers. 

Some key responsibilities include:

• Provide vision and leadership for our Practice Education provision, ensuring programmes reflect professional standards, innovation, and best practice.
• Lead curriculum design and enhancement to maintain academic rigor, coherence, and alignment with PEPS 1 and 2 and Social Work England requirements.
• Lead and teach across the CSW practice education programme and Master’s Dissertation module, embedding innovative and research-informed pedagogy and contribute to teaching and assessment across other programmes.
• Maintain current knowledge of social work education, pedagogy, and practice through research and scholarship.

A little bit about you 

We are looking for a qualified social worker, registered with Social Work England (SWE) who has a masters’ degree in social work or a related discipline, with substantial experience in social work practice and higher education teaching. You’ll have strong leadership and management skills, with an excellent understanding of social work values, ethics and professional practice frameworks including a strong commitment to equity, diversity, inclusion and social justice.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

This role is ineligible for sponsorship and so all applicants must have the right to work in the UK.

CAAS is an amazing organisation, supporting ADHD and autistic individuals, their families, and the community around them.  We are in a great position, with stable funding, an experienced team of around 40 staff, and a new strategy that is inspiring and impactful.  We are looking for a kind and effective leader to join us as our next CEO, and keep CAAS thriving into the future. 

As CEO, you will have the confidence and the expertise to deliver on our vision of changing perceptions to reduce stigma and break down barriers, bringing strategic leadership experience, a high level of organisational ability, self-motivation and self-discipline. You will have a passion for extending our reach and will demonstrate experience in delivering strategy, leading effective teams and building relationships within our community. 

To apply, you need to submit a completed application form alongside a supporting statement of no more than 2 sides of A4, detailing how you meet the requirements of the role.  Deadline to apply is by 10am on Monday 17th November, but feel free to reach out to our current CEO, Kay D'Cruz, for an informal chat about the role if you'd like to find out more.

More details about the job and additional information about the person specification can be found in the job description and in our recruitment pack, but in summary the key responsibilities of the role are:

Strategic Leadership: Deliver CAAS’s strategy, fulfil our legal obligations, evaluate and improve performance, report on progress, ensure CAAS remains well positioned for the future

Operational Leadership: Ensure robust systems, processes and policies, assess and manage organisational risk, build sustainable delivery mechanisms, oversee effective digital, communications and fundraising activity, maintain our case for support and tender for and manage contracts

People & Culture: Foster positive working cultures, promote staff wellbeing, ensure staff are focussed on delivering CAAS mission, drive staff development

External Relationships: Influence and advocate for change, act as lead ambassador for CAAS with funders, professionals and other stakeholders

 We are looking for candidates who:

• Have a passion for, and commitment to, our work
• Have a track record of effective working at a senior leadership level, building supportive external relationships and driving positive internal cultures, based on compassion and a drive for excellence
• Are action-orientated, adaptable and flexible in the pursuit of impact
• Can juggle multiple and competing demands, and thrive in a busy, varied environment
• Enjoy ensuring robust governance and compliance
• Have strong written and verbal communication skills; are a persuasive and passionate communicator with excellent interpersonal skills
• Are warm, inclusive and approachable, an actively listener and neuro-affirmative

Further information is available on our website. 

Home-Start Hillingdon is dedicated to supporting our community to enable families to provide their children with the best possible start in life

HOME-START HILLINGDON (HSH)

Co-ordinator (Full-time)

We are looking for a non-judgmental, compassionate individual who would fit into our passionate team.

Purpose of the Role

Manage and support a caseload of volunteers to empower vulnerable families in giving their children the best start in life, occasionally providing direct support.  Contribute to volunteer recruitment, training, development, and the effective day-to-day operation of the organisation

Key Responsibilities. As a HSH Co-ordinator you will:

• Carry out initial home-visits and support families to set and monitor goals
• Match volunteers with families according to need and capacity
• Assess the suitability and complexity of referrals, liaise with referrers for additional information, and support onward referrals
• Supervise an appropriate caseload of volunteers and enable them to support families
• Monitor safeguarding concerns and liaise with the Operations Manager/Director as needed
• Contribute to the delivery of the Volunteer Preparation Courses
• Contribute to recruiting, selecting and preparing suitable volunteers
• Support the evaluation of the impact of HSH’s volunteering programme and family support
• Develop and maintain excellent working relationships with key health partners, including those from Parent Infant Mental Health Teams, Midwifery, IAPT, Perinatal Teams, Health Visiting and other groups

 You will need to be a car owner/driver

Closing Date:  Monday 17th November at 9am  Interview Date: Monday 1st December

(An appointment will be made subject to satisfactory reference and an Enhanced Disclosure and Barring Service Check)

It’s important that our team represent the diversity of the borough. We particularly encourage applications from Black, Asian or Minoritised Ethnic people/PoC, and marginalised groups.

 Home-Start is committed to safer recruitment practice as an important part of safeguarding and protecting children and vulnerable adults.

About the role 

This is an exciting opportunity to join ATLEU, a leading anti-trafficking and human rights charity. We are looking for an inclusive, creative, talented facilitator, with exceptional leadership and interpersonal skills to be our Participation Manager.

The Participation Manager will facilitate survivors of trafficking to use their experiences to support the development of ATLEU’s work and services and to improve policy and practice across the anti-trafficking and legal advice sectors. Working with group members, this individual will be responsible for supporting the expansion of the group  (The Changemakers) and the remit of ATLEU’s participation work from January 2026 when the current projects come to a close, ensuring new members are inducted and supported to engage and lead in future projects. The overall aim of the participation and activism work is to integrate survivors at all levels within ATLEU, as well as creating a project that offers different levels of engagement, depending on the interests and capacity of individual group members.

The Participation Manager is a key member of the Rise and Lead project team, which is a groundbreaking new employment pathways project in partnership with Southeast and East Asian Centre (SEEAC) and Voice of Domestic Workers for those with experience of human trafficking and migration. 

The successful candidate will have direct experience of working with vulnerable individuals, ideally survivors of trafficking, a strong understanding of the challenges survivors face and be committed to shifting power to people with lived experience. They will have a flexible approach and understand what empowerment means in its truest sense, allowing the structure of the work to be led by the needs of the group rather than with a predetermined or fixed idea of what this will look like.
 

About ATLEU

Our vision is a just world where no one is enslaved or exploited. 

Our mission is to secure safety, rights and justice for survivors of human trafficking by using and challenging the law.

Our strategic priorities are: 

1. To provide a model of high quality holistic legal support to survivors of human trafficking and exploitation

2. To tackle systemic injustice through strategic litigation and pursuing policy change

3. To build survivor leadership and influence within ATLEU and across the sector

4. To strengthen the capacity of advice, frontline and community organisations to meet the needs of survivors

5. To invest in and support our people to ensure we are effective and sustainable

Our values are:

There is always another way

We are persistent, resourceful and creative in our approach.  We do the hard work to make justice accessible.  We don’t give up in the fight for fairness and freedom.

We make the time. We listen. We hear

We take the time to really listen to our clients and colleagues. We want to restore autonomy and agency from where it was stolen.  We give advice, not tell you what to do. If you fight, we fight.  Our clients’ needs come first.

Knowledge is for sharing.

We lead the way in our knowledge and expertise of reforming the law. The strength of our team comes from our willingness to collaborate and share.  We put our work before pride and always ask for help. Power of our knowledge comes through sharing it with others to secure justice and reform the law.

Although just a small team, ATLEU’s work has led to significant changes in law and policy. Since we were established in 2013, we have led the way in ensuring that survivors of trafficking have access to free, independent legal advice by enabling access to legal aid, across the range of issues survivors experience. For example, our litigation against the Legal Aid Agency led to their concession that legal aid provision was insufficient for victims of trafficking and an increase in the number of trafficking compensation cases that legal aid providers were contractually able to assist with each year (from 5 up to 100). Following litigation on behalf of our client LL, the Legal Aid Agency agreed that victims of trafficking were legally entitled to free immigration advice on applying for leave to remain in the UK on the basis of their trafficking experiences and publicised this entitlement.

Employment Information 

Job Title: Participation Manager (Lived Experience)

Job Term: Permanent 

Location: London based with hybrid working. We can offer flexible working arrangements but the role will require regular office attendance

Hours: 21 hrs per week

Salary Band: £31,374 – £37,772 pro rata per year.  Starting salary will depend on the level of candidate’s experience

Pension: 7% pension contribution 

Leave: 33 days a year (including bank holidays), with an increase of 1 day per year for each complete year of service, capped at 30 days plus bank holidays per year (38 days).

Benefits: Individual training budget and employee wellbeing programme, monthly team lunches and a personal wellbeing fund.

Probation period: 6-month probation period 

Reports to: Policy Manager

Objectives of the post 

• To lead on the development of ATLEU’s participation strategy including a plan for implementation. 

• To develop ATLEU’s Changemakers expert by experience group so that it is sustainable, resilient and inclusive and able to deliver its strategic objectives.

• To build the power of survivors within ATLEU to influence organisational strategy and decision making and inform ATLEU’s services and priorities. 

Main Responsibilities 

Strategy development

1. Using the framework of ATLEU’s 5-year strategic plan, develop ATLEU’s participation strategy creating an annual plan to deliver on our organisational vision. 

2. Develop and maintain positive relationships across ATLEU’s team staying up to date with different areas of organisational work in order to create opportunities for collaboration and coproduction with the Changemakers, finding flexible and creative ways to integrate new opportunities into the annual plan. 

Developing ATLEU’s Changemakers group

3. Recruit and induct people with lived experience of trafficking to be active participants in the Changemakers.

4. To facilitate meetings of the Changemakers ensuring activities are accessible and inclusive for all participants.

5. To secure opportunities for skills and knowledge development through internal and external training.

6. Conduct needs assessments to identify safeguarding, support needs and development goals and provide practical and emotional support where required.

7. Nurturing the wellbeing and solidarity of the group, providing individual pastoral support, coordinating reflective practice sessions and group activities.

8. Review, adapt, and agree terms of reference and foundational values with the group. 

9. To manage the annual lived experience budget.
 

Building the power of survivors within ATLEU 

10. To be an effective liaison between the group and the Director, trustees and wider staff team.

11. Understanding how ATLEU works as an organisation and its key activities and facilitating regular communication between Changemakers and ATLEU’s people. 

12. Create opportunities for collaboration, co-creation and leadership for ATLEU’s Changemakers members.

13. Identifying potential opportunities for Changemakers to take on paid roles within the organisation, defining the scope of the role, recruitment/ selection of individuals for the roles, and supporting individuals to gain experience of working independently (eg. peer research training development, training delivery).

14. To take a creative and flexible approach to working with the group, to understand their priorities and goals and find ways to steer and adapt their ideas so that they can be delivered within an organisational context. 

15. Work with ATLEU’s Director, Head of Operations and People and Inclusion Manager to create pathways for people with lived experience of trafficking to participate in ATLEU’s governance and decision-making, including at trustee board level and development of funding proposals. 

16. Support the delivery of ATLEU’s Rise and Lead Fellowship project helping to create an employment pathway for people with lived experience of human trafficking and migration in the advice and anti-trafficking sector. 

17. Support the Rise and Lead Project Manager with the development of a bespoke inclusive recruitment programme and the delivery of the training fellowship, and the project monitoring and evaluation and dissemination of learning. 

Coproduction with the Changemakers

18. Working with ATLEU’s Changemakers to act as agents of change, to influence external stakeholders (e.g. anti-trafficking organisations, policy makers, parliamentarians, media) and share their expertise, whilst ensuring the necessary safeguarding is in place. 

19. To work with the Policy Manager and Communications and Public Affairs Officer to facilitate people with lived experience of trafficking to inform, shape and co-produce: 

• Training 

• Information / legal resources

• Peer Research reports

• Monitoring and evaluation (ATLEU’s services/ Rise and Lead) 

• Policy & Communication materials

• Events

20. To find ways to cultivate respect for lived experience, and encourage inclusive practices in the sector, such as through engagement with the Lived Experience Coalition 

Professional Development 

21. To take responsibility for self-development on a continuous basis, including undertaking on-the-job and other training as required. 

22. To discuss regularly with the Policy Manager your job performance and personal career development. 

23. To participate fully in ATLEU’s appraisal process. 

Other Duties 

24. To play a full role in the organisation supporting colleagues to maximise their effectiveness. 

25. To support and adhere to ATLEU’s equal opportunities policy and to always act in an ethical manner that upholds the good reputation of ATLEU. 

26. To ensure that the terms of ATLEU’s funders are adhered to in all aspects of ATLEU’s delivery and to provide information for proposals and reports as required. 

27. To attend and participate in staff meetings. 

28. To support ATLEU’s social media presence in line with the organisation’s strategic objectives. 

29. To represent ATLEU at external meetings and where necessary and to attend meetings, occasionally including those out of normal working hours, when necessary. To travel between ATLEU’s offices as required. 

30. To undertake additional duties as may become necessary.

Please refer to the attachment below for further information and the full person specification.

We particularly welcome applications from Black, Asian, Minority-Ethnic and refugee and migrant backgrounds and from those with lived experience of the issues that ATLEU seeks to tackle. 

Please note that candidates must be able to work in the UK and will be offered the job subject to suitable references and a DBS check. If you are appointed to the role, you will be required to provide further checks on your criminal records status throughout your employment. 

We are holding two online information sessions on Zoom in English for applicants to find out more about the role. Details are as follows. A Zoom joining link can be found in the downloadable job pack:

Date:    Thursday 23rd October 

Time:    6.30 - 7.15pm

Meeting ID:     Zoom 889 0469 8513

Passcode:  308237

Date:    Wednesday 5th November 

Time:    1 - 1.45pm

Meeting ID:     Zoom 871 8268 7260

Passcode:  587053

​

NB. Please feel free to attend these information sessions with your camera turned off or using a different name if that would make you feel more comfortable in the space. 

Application Process 

Key dates

• Information sessions will be held on Thursday 23 October, 6pm - 6.45pm and Wednesday 5 November, 1pm - 1.45pm.

• The deadline for applications is 23:30 on Sunday 16 November.Applications received after this time will not be considered. 

• First round interviews will be held in person on Tuesday 2 and Wednesday 3 December. 

• Second round interviews will be held in person on Wednesday 10 December. 

Please confirm your availability to attend first and second round interviews in your cover letter.

If you do not hear from us by Friday 28 November, it means that you have not been shortlisted for an interview. We regret that we do not have capacity to provide feedback to applicants who are not invited for an interview. 

Please ensure that your cover letter addresses the following three points:

1. Why you wish to work for ATLEU. 

2. How your previous experience demonstrates that you meet the essential Experience and Knowledge criteria, as well as any of desirable criteria if applicable, and 

3. Evidence that you have the following skills and abilities:

   • (i) Ability to build rapport with a wide range of people and to communicate sensitively and sympathetically with traumatised and/or vulnerable people.

   • (ii) Insightful, creative and courageous with the ability to challenge traditional thinking and push for change. 

   • (iii) Excellent interpersonal skills, professional manner, able to develop strong working relationships and effective alliances. 

   • (iv) Ability to manage effective collaboration. 

Please also include the following information:

• Contact telephone number 

• Email address

• Confirmation of availability to attend first and second round interviews, if invited.

Inclusion at ATLEU

We are an equal opportunities employer and welcome applications from people of all backgrounds and experiences. We believe that diversity drives innovation, strengthens our teams, and leads to better outcomes for everyone. Each individual is valued for their unique perspectives, cultures, and circumstances, and we are committed to creating an inclusive and respectful environment where all employees feel supported, empowered, and able to thrive.

We actively encourage applications from suitably qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We particularly welcome applicants from groups underrepresented in our sector, including individuals from Black, Asian and Minority Ethnic communities and those with lived experience of migration or trafficking. Please let us know of any reasonable adjustments needed during the recruitment process or in the role — we are happy to discuss how we can best support you.

Job Title: Group and Family Support Facilitator 

Location:  Multi-site – including outreach and Playskill group locations across Hertfordshire 

Salary: Up to £30,000 per annum (pro rata), depending on experience 

Job Type:  Permanent, Part-time (18.5 hours per week – annualised, majority during term time) 

About us 

Playskill is a small, dedicated charity that provides specialist support for pre-school children with physical development delays and disabilities – and their families. Working through a therapeutic, play-based model, we help children build essential skills while offering practical and emotional support to parents and carers. Our multi-disciplinary team includes physiotherapists, speech and language therapists, occupational therapists, educators, and family support staff. We are passionate about creating a warm, inclusive space where children can thrive and families feel empowered. 

About the role 

We are looking for a compassionate and proactive Group and Family Support Facilitator to lead our therapeutic group sessions and support families. 

You will: 

• Lead the day-to-day delivery of group sessions for children with SEND 

• Create a nurturing, safe, and stimulating learning environment 

• Support families with emotional and practical guidance 

• Liaise closely with therapists and specialist workers 

• Build relationships with families, ensuring a holistic support approach 

• Maintain accurate records and contribute to the ongoing development of services 

This is a dynamic role requiring a strong balance of leadership, child-focused practice, and family advocacy. 

Skills and Experience Required: 

We are looking for someone with a Level 3 or higher qualification in Early Years Education, Social Care, or Health, with experience supporting children with SEND and their families. You will have strong communication, organisational, and IT skills (including Office 365 and MS Teams), and be confident leading a team in a multi-disciplinary setting. A solid understanding of child development and safeguarding is essential, along with the flexibility to work across multiple sites. Ideally, you will also have experience in outreach or family support work, knowledge of local services, training in Paediatric First Aid or Health & Safety, and familiarity with communication tools like Makaton. Experience supporting siblings of children with SEND is also desirable. 

Diversity statement:  

Playskill is an equal opportunities employer and has a high number of team with caring responsibilities and is keen to encourage applicants from a diverse number of backgrounds. 

Safeguarding statement: 

Playskill is committed to the safeguarding and welfare of all children and young people. We expect all staff to share this commitment. Playskill has a full safeguarding policy and expects all staff to undergo safeguarding training.

Deadline for applications:  Thursday, 6th November 2025 
Interview date: Thursday, 13th November 2025 

Interview location: Hemel Hempstead 

 
Reg Charity no 1198233 (formerly 1122745). Funded by The National Lottery Community Fund. 

Personal Independence Coordinator Team Leader Salary £31,489 Full Time 35 hours per week

Do you want a job that makes a positive difference in people’s lives?

Age UK Croydon’s very successful PIC service for older people in Croydon is recruiting for a new Personal Independence Coordinator Team Leader.

PICs work alongside health and care professionals, adopting a multidisciplinary approach to working with people who have long term health and social care needs. The PICs provide critical links between formal health and social care services and the wider community support networks.

If you are passionate about making a difference to the lives of people in the community, and those who care for them and want to contribute to an organisation which is continuously striving to improve, then we would love to hear from you.

We are committed to providing a flexible and productive working environment for all employees. Evolving technology and communication platforms enable employees to work in new and different ways, where we can meet our stakeholder needs and continue to deliver against our charitable objectives. We recognise the importance of supporting employees to have greater personal choice and maintain a healthier work/life balance.

Full training will be provided; the important qualities we are looking for are:

 Excellent communication and listening skills

 A positive attitude and the ability to problem solve

 A cheerful, friendly and outgoing personality

 The ability to work flexibly, alone and as part of a team

Closing date for applications: 9am Wednesday 12th November

Interview Dates: Tuesday 18th November 2025

You will be joining the newly formed Opportunities Team which has been designed to be holistically focussed on the growth of giver engagement, Partner engagement and thought leadership. Stewardship is often a surprise to new and potential clients and partners as they learn the breadth and depth of the services we can offer them, their families, their churches and the ministries they love. The Opportunities Team seeks to serve whoever we meet and triage their needs to the right expert in the Stewardship family. 

In this role you will work as part of our Opportunities Team to invite people into the community of generous Christian givers in the UK and serve UK Churches with support services and giving needs. You will attend events, speak on behalf of Stewardship and deliver content with excellence. You will have the opportunity to support the growth of Stewardship over the coming years as we identify new clients to join the ecosystem that enables Kingdom ministry to happen all over the UK and around the world. 

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

· Undergoing course of teaching or training in personal financial stewardship and giving/generosity or experiencing the benefits from personal discipleship in this area.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

Main Purpose of Role:

The Programme Support and Administrative Officer will play a key role in ensuring the smooth operation of CFAB’s programmes and organisational functions. This role supports executive coordination, training delivery, family support administration, international social work logistics, and general office management. The postholder will work across teams to provide high-quality administrative support, contributing to the efficiency and effectiveness of service delivery.

Key responsibilities:

Programme Support and General Administration

• Monitor shared inboxes and switchboard calls.
• Respond to ad hoc staff queries and manage incoming post.

• Send initial and closure letters for client cases.
• Track inactive cases and follow up on referral forms.
• Prepare duty rotas, upload referrals and update the country information list.
• Support contract preparation and database maintenance for International Social Workers (ISWs).
• Support feedback collection and documentation.

• Assist with Mailchimp campaigns and mailing list research.

• Upload donations into Salesforce.
• Prepare donor thank-you letters and assist with prospect research.
• Provide general support across departments as needed.

Executive Support

• Schedule and coordinate meetings for the CEO and senior leadership, including diary management and events.
• Track meeting actions and follow-ups.
• Support minute-taking using ai and ad hoc research tasks.

Training & Learning Support

• Coordinate training calendars and liaise with teams.
• Update training materials and manage Eventbrite pages.
• Provide limited on-the-day training support and monitor certificates and surveys.

Facilities & Office Management

• Order stationery and maintain office tidiness.
• Support logistical tasks such as PAT testing, IT coordination, and office trackers.