Community leader volunteer volunteer roles in Douglas, douglas

We are looking for volunteers who can join our Me Time groups on weekdays for a few hours to support with our activities.

Our Me Time service provides local people with a learning disability the chance to learn through activities - indoor and in the community - have fun, and make new friends during the week.

The role would involve supporting us with our activities during the day. We have lots of different activities, these could include:

• Gardening
• Arts and crafts
• Bowling
• Cooking
• Physical activity
• Technology skills sessions
• Poetry
• And lots more!

You don’t have to have experience in any or all of the sessions we run, just willing to keep an open mind and a friendly attitude.

When do I need to be available? The role is flexible, if you can only give us a few hours a week on certain weekdays we would really appreciate it. We welcome applications from people of all backgrounds.

As a weekly activity support volunteer, you will need to provide us with two references and a DBS. By volunteering with us you will be helping local people with a learning disability have fun, learn new skills through activities, and you will be making a huge difference!

About Mencap Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose.

We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.  

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website. 

Why Volunteer with VoiceAbility 

Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way! 

We ask for a minimum commitment of just 3 hours per week, but you’re welcome to volunteer for more if you’d like. Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board! 

Volunteer positions currently available in Coventry and Warwickshire 

Hospital Visitor Volunteer 

Hospital Visitor volunteers visit hospital settings to ensure that people detained under the Mental Health Act are aware that they have a legal right to an IMHA qualified advocate.  The volunteers are instrumental in ensuring that clients get access to an advocate and can also support the work that advocates undertake.

As a hospital volunteer, you might: 

• hold drop-in sessions

• attend events and ward meetings at local facilities 

• share information

• assist people to request advocacy support by completing a form online or calling our contact centre 

Please note: You must be able to attend one of the following locations on a weekly basis, in order to volunteer as a Hospital Visitor; Caludon Centre or Hawkesbury Lodge (Coventry), Aspen Unit or St Michaals Hospital (Warwickshire) 

Support Session Volunteer

You’ll be supporting people over the age of 18 with disabilities, this may include those with poor mental health, learning difficulties, autism and other disabilities.  Your role will include supporting clients to understand and undertake a task on a one-to-one basis.  The task will vary from client to client as will the needs of the individual. 

As a support session volunteer, you might: 

• help people have their say when it matters most

• Helping individuals navigate challenges and ensuring their needs are met 

• help people to make complaints and use local services 

All volunteering will take place Monday to Friday between 09:00 and 17:00.  You will need to be over 18 years old and be living in the UK. Please note that there is no opportunity to volunteer at weekends or in the evening. 

Safeguarding Commitment Statement 

VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice. 

ED&I Statement 

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential. 

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options. 

To find out more click “Apply Now”. 

Inspire. Lead. Welcome the next generation of lifesavers.

Do you have a talent for bringing people together? Are you organised, confident, and passionate about making your community stronger? If so, this could be the most rewarding role you’ll ever take on.

St John Ambulance Cymru is looking for to recruit 3 County Recruitment and Onboarding Managers – 1 in Powys, 1 in Gwent and 1 in Dyfed, to lead the way in welcoming new volunteers into our organisation.

This is not about paperwork - it’s about people. As a County Recruitment Manager, you’ll be the face of St John Ambulance Cymru for every new recruit. You’ll inspire confidence, create a warm welcome, and make sure every volunteer begins their journey ready and excited to make a difference.

What you’ll do

• Lead monthly onboarding days - welcoming new volunteers, checking ID documents, organise and support engaging first aid awareness sessions, and helping recruits take their first steps.
• Champion volunteering - representing St John at local events, community fairs, and through online promotion.
• Work with local leaders - ensuring new volunteers get the right training, support, and opportunities.
• Shape the future - this is a newly designed role, so you’ll help develop how we recruit and onboard for years to come.

What you’ll get

• The chance to directly shape the volunteer team that saves lives in your community.
• Leadership, training, and communication experience you can take anywhere.
• A network of passionate people working together to build safer, healthier communities.
• Eligibility for the Blue Light Card and access to St John Ambulance Cymru training and support.

What we’re looking for

• A friendly, approachable communicator who can put people at ease.
• Someone organised, reliable, and confident leading a group.
• Passion for volunteering and community service.
• Experience in recruitment, HR, training, or events is welcome - but not essential. We’ll support you every step of the way.

Why it matters

Every St John Ambulance Cymru volunteer goes on to save lives, support people in need, and strengthen communities. You’ll be the one who makes that possible. Without you, their journey may never begin.

This is your chance to step into a leadership role that truly changes lives.

Inclusive Boards is delighted to be supporting Lambeth Links in their search for their CEO.

Lambeth Links is a small charity with a big ambition: to be a central point of rallying, communication and advocacy for the LGBTQIA+ Community who live, work and socialise in Lambeth – the largest borough in London. The organisation aims to strengthen the links between individuals and groups while also highlighting the many issues that continue to adversely affect the community.

Lambeth has a deep and rich history of LGBTQIA+ activism. From being home to founding members of the Gay Liberation Front (GLF) to hosting Europe’s first EuroPride in Brixton in 1992, the borough has long been the beating heart of the LGBTQIA+ Community. Lambeth Links exists to continue that legacy of championing collective voice and driving forward change.

As CEO, you will lead the operational and strategic running of the charity, make sure that the organisation runs well every day and that it has the people, systems and income to grow.

The ideal candidate will have :

• Significant experience of leading at senior level in a charity, social enterprise, public or community organisation. This might be as a Chief Officer, Director or Head of a significant function with clear accountability for people, budgets and organisational performance.
• Experience of working directly with or supporting a Board of Trustees or similar governing body, including preparing papers, giving honest advice and implementing decisions.
• Experience of organisational development or change, for example improving systems, structures, culture or ways of working in a small organisation.
• Understanding of the issues faced by LGBTQIA+ people, including those who are Black or from other communities of colour, disabled people and people with insecure immigration status, and a commitment to intersectional practice.

​​​​How to Apply

If you wish to apply for this position, please supply the following by 11.59pm on 21/12/2025:

• A detailed CV, setting out your career history, with responsibilities and achievements. 
• A cover letter (maximum two sides of A4) highlighting your suitability for the role. Please explain how you meet the essential criteria and give one or two examples that show how you have already operated at, or very close to, Chief Officer level. For example, leading an organisation or major function, managing whole organisation budgets or income plans, or steering a Board or governing body through a key decision. 
• Details of two professional referees together with a brief statement of their relationship to you and over what period of time they have known you. Referees will not be contacted without your prior consent.

Thank you for your interest in volunteering with VoiceAbility,

About VoiceAbility

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. 

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

Why Volunteer with VoiceAbility

Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way!

We ask for a minimum commitment of just 3 hours per week, but you’re welcome to volunteer for more if you’d like. Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board!

Volunteer positions currently available in Lambeth

Hospital Visitor Volunteer 

Hospital Visitor volunteers visit hospital settings to ensure that people detained under the Mental Health Act are aware that they have a legal right to an IMHA qualified advocate.  The volunteers are instrumental in ensuring that clients get access to an advocate and can also support the work that advocates undertake. 

As a hospital volunteer, you might:

• hold drop-in sessions
• attend events and ward meetings at local facilities
• share information
• assist people to request advocacy support by completing a form online or calling our contact centre

​All volunteering will take place Monday to Friday between 09:00 and 17:00.  You will need to be over 18 years old and be living in the UK. Please note that there is no opportunity to volunteer at weekends or in the evening.

Safeguarding Commitment Statement

VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice.

ED&I Statement

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options.

To find out more click “Apply Now”.

Thank you for your interest in volunteering with VoiceAbility,

About VoiceAbility

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. 

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

Why Volunteer with VoiceAbility

Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way!

We ask for a minimum commitment of just 3 hours per week, but you’re welcome to volunteer for more if you’d like. Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board!

Volunteer positions currently available in Shropshire

Relevant Person’s Representative (RPR) Volunteer

Some individuals have been deprived of their liberty following a decision about certain aspects of their care and living arrangements, such as being moved from independent accommodation into a care home, are in their best interest and necessary to keep them safe. These people are legally entitled to have support from an RPR. An RPR may be a family member, but if this is not an option then an VoiceAbility RPR volunteer can be appointed.

As an RPR Volunteer you might:

· Visiting clients to ensure they are getting the right care, support and being treated fairly

· Keeping detailed notes and records of interactions with clients and care facility staff

· Helping to ensure the client is receiving the best care, in line with their wishes

· Alerting the Team Leader to any concerns regarding the client or their treatment

· Building professional relationships with the Care Home Staff

· Recording activity on our case management system and writing reports

· Helping to make a difference to someone’s life

Hospital Visitor Volunteer

Hospital Visitor volunteers visit hospital settings to ensure that people detained under the Mental Health Act are aware that they have a legal right to an IMHA qualified advocate.  The volunteers are instrumental in ensuring that clients get access to an advocate and can also support the work that advocates undertake. 

· As a hospital volunteer, you might:

· Hold drop-in sessions

· Attend events and ward meetings at local facilities

· Share information

· Assist people to request advocacy support by completing a form online or calling our contact centre

Safeguarding Commitment Statement

VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice.

ED&I Statement

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options.

To find out more click “Apply Now”.

 We are seeking a dynamic and dedicated individual to take on the role of Community First Aid Network Leader who can work and lead volunteering groups and leaders in their own way, supported by our central teams

At St John Ambulance, we are looking to embed ourselves within our communities, delivering support which is tailored to the needs of those communities whilst providing a positive experience for our Volunteers.

We need leaders who are passionate about making a difference in their communities, who care about helping and developing others, who will lead and inspire a volunteer movement across a geographical area to deliver Community First Aid, Community Education and Community Fundraising as well as develop our offering for young people. Through leading a team of Volunteer leaders, you will drive excellence in delivery, develop an inclusive and diverse volunteering experience for new and current volunteers, and help navigate through change to build a bigger and better St John Ambulance.

As Network Lead, you’ll get a huge sense of satisfaction and pride through supporting a team and our volunteers to deliver our essential services. It’s great for you, great for your community and great for our nation.

We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

Volunteers would be expected to attend training for the role both online and in person, to attend regularly network weekly meetings to enable them to keep their skills up to date.

If you are successful, you will need to undertake relevant training for the role, details of which will be discussed after you have been appointed.

Closing date for these opportunities is: 31/12/2025

To apply for this opportunity, please follow the link below:

Youth Leaders work directly with young people in St John Ambulance Badger Setts and Cadet Units. By organising a mixed weekly programme, this role will support the learning and development of young people into the next generation of health citizens. Youth Leaders also help young people develop their confidence, teamwork skills, self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team.

You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

We'd like to open a new Cadet and Badger Group on a Monday evening, to allow even more young people to learn first-aid skills. If you'd be interested in helping set these Groups up, please state so in your application or at interview stage!

This is such an exciting time to join Sutton Network as a Youth Helper or Youth Leader. We’re hoping to open a new Cadet Group in our Sutton HQ, alongside a new Badger Sett, to teach even more young people vital first-aid skills and give them knowledge for life. Ideally this would be on a Monday or Thursday night, so please let us know your availability at interview.

We’d also like to open a new Group for the Cantonese speaking community in the future, so keep your eyes peeled for another vacancy for this Group!

Pursuing the role

Closing date for these opportunities is: 31/12/2025

To apply for this opportunity please follow the link below:

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Without the passionate and committed teams of volunteers across Cats Protection we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help. Our Cat welfare team leaders have the important role of coordinating, encouraging and supporting teams of fosterer volunteers and cat care volunteers. They help make sure volunteers with direct cat care roles are happy and confident and provide advice and guidance when needed. This incredible teamwork means we are able to help more cats and kittens in need.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Volunteering alongside colleagues including the branch coordinator/team leader, Cat Welfare team, branch development manager and Vet team to ensure that cat care policies, procedures and standards are applied
• Support fosterers to follow cat welfare policies and procedures
• Acting as the main point of contact within the branch for cat welfare and ensuring that welfare updates are shared and implemented effectively
• Supporting the branch by ensuring that accurate and up to date records of all cats helped are maintained, using specified systems
• Attending relevant volunteer training sessions and encouraging other volunteers to do likewise
• With the other volunteers, recruit, induct and support all branch fosterers and cat care volunteers
• Represent the branch at relevant meetings
• Play an active part in the branch committee, being part of the branch team leading on cat adoption information and updates
• Collaborating with the cat adoption team leader to ensure the highest standards of cat care are applied in line with our policies and procedures

We are seeking a dynamic and dedicated individual to take on the role of Network Volunteering Services Lead who can work and lead volunteering groups and leaders in their own way, supported by our central teams

At St John Ambulance, we are looking to embed ourselves within our communities, delivering support which is tailored to the needs of those communities whilst providing a positive experience for our Volunteers.

We need leaders who are passionate about making a difference in their communities, who care about helping and developing others, who will lead and inspire a volunteer movement across a geographical area to deliver Community First Aid, Community Education and Community Fundraising as well as develop our offering for young people. Through leading a team of Volunteer leaders, you will drive excellence in delivery, develop an inclusive and diverse volunteering experience for new and current volunteers, and help navigate through change to build a bigger and better St John Ambulance.

As Network Volunteering Services Lead, you’ll get a huge sense of satisfaction and pride through supporting a team and our volunteers to deliver our essential services. It’s great for you, great for your community and great for our nation.

We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

Volunteers would be expected to attend training for the role both online and in person, and to attend regular network weekly meetings to enable them to keep their skills up to date.

If you are successful, you will need to undertake relevant training for the role, details of which will be discussed after you have been appointed.

Closing date for these opportunities is: 28/12/2025

We are seeking a dynamic and dedicated individual to take on the role of Network Volunteering Services Lead who can work and lead volunteering groups and leaders in their own way, supported by our central teams

At St John Ambulance, we are looking to embed ourselves within our communities, delivering support which is tailored to the needs of those communities whilst providing a positive experience for our Volunteers.

We need leaders who are passionate about making a difference in their communities, who care about helping and developing others, who will lead and inspire a volunteer movement across a geographical area to deliver Community First Aid, Community Education and Community Fundraising as well as develop our offering for young people. Through leading a team of Volunteer leaders, you will drive excellence in delivery, develop an inclusive and diverse volunteering experience for new and current volunteers, and help navigate through change to build a bigger and better St John Ambulance.

As Network Volunteering Services Lead, you’ll get a huge sense of satisfaction and pride through supporting a team and our volunteers to deliver our essential services. It’s great for you, great for your community and great for our nation.

We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

Volunteers would be expected to attend training for the role both online and in person, and to attend regular network weekly meetings to enable them to keep their skills up to date.

If you are successful, you will need to undertake relevant training for the role, details of which will be discussed after you have been appointed.

Closing date for these opportunities is: 31/12/2025

e are seeking a dynamic and dedicated individual to take on the role of Network Training Lead who can work and lead volunteering groups and leaders in their own way, supported by our central teams

At St John Ambulance, we are looking to embed ourselves within our communities, delivering support which is tailored to the needs of those communities whilst providing a positive experience for our Volunteers.

We need leaders who are passionate about making a difference in their communities, who care about helping and developing others, who will lead and inspire a volunteer movement across a geographical area to deliver Community First Aid, Community Education and Community Fundraising as well as develop our offering for young people. Through leading a team of Volunteer leaders, you will drive excellence in delivery, develop an inclusive and diverse volunteering experience for new and current volunteers, and help navigate through change to build a bigger and better St John Ambulance.

As Network Lead, you’ll get a huge sense of satisfaction and pride through supporting a team and our volunteers to deliver our essential services. It’s great for you, great for your community and great for our nation.

We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

Volunteers would be expected to attend training for the role both online and in person, to attend regularly network weekly meetings to enable them to keep their skills up to date.

Closing date for these opportunities is: 31/12/2025

To apply for this opportunity, please follow the link below:

Adult Casework Volunteer - Role description 

Role: Adult Casework Volunteer 

Team: Casework 

Supervised by: Adult caseworker 

Location: Tooting office on a Thursday afternoon (2-5.30pm)

Time commitment: 3.5 hours a week, we ask that volunteers commit for a minimum of 6 months 

About CARAS :  

Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community.

Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives. 

We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips and family activities; educational support for young people; and casework and advocacy support.

Our values are at the centre of all our work

• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests

• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society

• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes

• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do 

About CARAS casework:

CARAS works with adults and young people of a refugee and asylum seeker background to find solutions to their problems. There are two separate sub-teams within the Casework team; young people and adults. We support adults to navigate the asylum system, understand their options, access benefits, connect with services and realise their goals. We are a non-specialist casework and advocacy service, so we work in close partnership with other local organisations to whom we refer people with more complex issues.

Using the empowerment model, our casework service embodies CARAS’ values of ‘with not for’, always striving to ensure people are armed with the information and resources they need to make decisions and take action for themselves.

About the Role:

We are currently recruiting for 2 volunteers to join our Adult Casework team. 

The purpose of the Adult Casework volunteer role is to support adults with a refugee or asylum seeking background to understand their rights, access information and services, and ultimately, take control of their own lives. You will work with individuals to address problems they may face relating to, among other issues, asylum support, accessing healthcare and education, access to legal advice and finding activities and opportunities.

You will start from an understanding that individuals are always best placed to solve their own problems, and often need nothing more than to talk out a problem and find the solution themselves. When helpful, you will provide information to clarify and support to take action. 

The Adult Casework team hold a support session at our office in Tooting on Thursday afternoons from 2-5.30pm.  Volunteer caseworkers have 1:1 appointments, either in person or by phone, with CARAS members.  These can be related to a range of topics.  Currently our biggest areas of work are around housing for people seeking asylum, access to college, nursery/school places for children, referrals to mental health providers, searches and signposting to activities, finding solicitors and supporting people to apply for bus passes and ID cards.  Volunteers also support with administrative tasks such as updating our databases, collating resources and creating information guides. 

Adult Casework Volunteer Tasks and Responsibilities:  

• Working in an empowering way with individuals and promoting their independence through goal-setting.  

• Supporting people to develop their knowledge of rights and entitlements.   

• Assisting with filling out forms 

• Signposting and referring onto other services and organisations.  

• Gathering information from experts and disseminating information to people in an accessible manner.  

• Engaging in collaborative internet and phone research on services, organisations and grants.  

• Flagging safeguarding concerns and other issues where further support is required.  

• Keeping accurate casenotes 

• Supporting to maintain our signposting database 

• Researching and collating resources 

• Working collaboratively as a team and assisting to shape the Adult Casework project.  

• Adhering to CARAS Confidentiality policy, Health & Safety policy, Equal Opportunities policy and all other policies as relevant.  

Requirements:

Essential

• Experience of doing 1:1 advice work/casework.

• Excellent communication skills, especially with people with varying levels of English.   

• Confidence in using IT (Microsft office, outlook, zoom, Google search, online forms)  

• To be non-judgemental and able to engage with people from diverse backgrounds; 

• A commitment to confidentiality and data protection 

• Thorough with good attention to detail 

• Reliable 

• A high level of spoken and written English 

• Ability to gather information from people in a sensitive way  

• A calm, friendly, kind and patient approach 

• Enjoyment in speaking to new people 

• A commitment to working in an empowering way 

• Able to maintain boundaries 

• Able to work autonomously 

• Currently resident in the UK 

Desirable 

• Working knowledge or experience of relevant law and policy around asylum support, the asylum process, rights and entitlements for people seeking asylum 

• Experience of working with interpreters 

• Direct experience of the UK immigration system.  

• Past experience of working with people seeking asylum 

• Proficiency in one or more of the following languages: Albanian, Amharic, Arabic, Bengali, Dari, Farsi, Kurdish, Oromo, Pashto, Russian, Spanish, Somali, Tigrinya, Urdu or Vietnamese.  

We will prioritise applicants with lived experience of the asylum process 

Benefits to Volunteering:

• Learn about issues relating to refugees and people seeking asylum; 

• Work as part of a friendly, welcoming team; 

• Develop your skills and competencies; 

•  Be able to access relevant training, including safeguarding training. 

• Obtain a reference from us relating to your volunteering 

All volunteers must complete a basic DBS check for volunteers working with adults and attend training with us before starting.  You will also receive training and support relevant to your specific role. 

To Apply:

To apply for this opportunity, download and complete the CARAS volunteer application form, using this volunteer role description to inform your answers.

 Applicants will have an informal meeting with the Adult caseworker, and one with community members, to assess compatibility to the role. These meetings will be on a rolling basis so apply ASAP. 

Successful applicants will undergo training and induction with our team. 

Thank you for your interest in volunteering with VoiceAbility,

About VoiceAbility

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. 

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

Why Volunteer with VoiceAbility

Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way!

We ask for a minimum commitment of just 3 hours per week, but you’re welcome to volunteer for more if you’d like. Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board!

Relevant Person’s Representative (RPR) Support Volunteer

People in care homes should have a voice to communicate their needs wishes and wants. Some people need support with this, but don’t have friends and family available to assist them.  This means they’re entitled to have support from an RPR and volunteer, who are there to make sure they get the care they deserve.  Your role as an RPR Support Volunteer is to collaborate with the VoiceAbility RPR to make sure a person’s views are listened to when decisions are made about their care. 

As a RPR support volunteer, you might:

• As an RPR Support Volunteer you might: 
• Visit people in their care home, to make sure they’re getting the right care and support 
• Talk with them about their feelings, thoughts and wishes 
• Raise concerns 
• Keep detailed notes and records 
• Make a real difference to someone’s life 

Hospital Visitor Volunteer

Hospital Visitor volunteers visit hospital settings to ensure that people detained under the Mental Health Act are aware that they have a legal right to an IMHA qualified advocate.  The volunteers are instrumental in ensuring that clients get access to an advocate and can also support the work that advocates undertake.

As a hospital volunteer, you might: 

• hold drop-in sessions
• attend events and ward meetings at local facilities
• share information
• assist people to request advocacy support by completing a form online or calling our contact centre

All volunteering will take place Monday to Friday between 09:00 and 17:00.  You will need to be over 18 years old and be living in the UK. Please note that there is no opportunity to volunteer at weekends or in the evening.

Safeguarding Commitment Statement

VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice.

ED&I Statement

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options.

To find out more click “Apply Now”.