Community link worker jobs in kings langley, hertfordshire
Job Title: Experienced Associate Independent Investigating Officers (IOs) for Stage 2 Complaints (This role sits within our Independent Person for Complaints (IPC) service)
Contract: Associate
Hours: Variable, according to demand for services/caseload and role in investigation
Salary: £25.25 per hour
Location: Associate Independent Investigating Officers for Complaints primarily work from home. Some travel may be required as part of an investigation – location will vary according to the referral received from the Local Authority. Cases will be allocated to Associate IOs living locally to the referring authority, wherever possible.
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity, founded by Thomas Coram in London, helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About the role
We are seeking additional experienced Associate Independent Investigating Officers (IO) for Complaints, to increase our capacity to respond to referrals from Local Authorities to provide an independent element to the formal Stage 2 investigations under the Children Act 1989.
The IO will lead investigations, and will give the complainant (who may be a child, young person or adult) the opportunity to express their view, ensure the child or young person’s rights and best interests are at the centre of the investigation and that the investigation/review process is open and transparent. They write a report on the investigation/review, which is submitted to the referring agency.
The Job Description document sets out the expectations for an Associate Independent Person for Complaints (IPC) who is approved by Coram Voice. IPCs are independent, freelance and responsible for their own work. Nevertheless, IPCs are accountable to the organisation for their professional standards and are expected to comply with Coram Voice Code of Ethics and Practice Guidelines.
Please note: the nature of associate work means that we cannot guarantee a regular amount of work, and complaints will be allocated dependent on the associate’s availability, location and the needs and demands of the individual case. Investigation work takes place Monday to Friday within working hours. This position is not suitable for applicants who already work or have commitments more than two days within the working week.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing date: Please note this is a rolling recruitment campaign
Interview date: TBC
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBTQ+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
We are a leading children’s rights organisation. We champion the rights of children and get young voices heard in decisions that matter to them.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: VAWG/IDVA Complex Needs and Multiple Disadvantage Advocate
ABOUT US
Hopscotch works hard to support women and families facing racial and gender inequity in London. We are proudly anti-racist and anti-misogynist. We take our trauma informed practice seriously, both with service users and within the organisation. We also run a successful Homecare service, with Care Workers supporting vulnerable people in south Camden who draw on care.
WHY HOPSCOTCH?
o Great, supportive culture and values, with low turnover and high levels of contentment
o You will want to work in an environment which is inclusive and non-judgemental. It’s a chance to challenge the status quo and not settle for what isn’t working
o You’ll love being a part of a diverse and vibrant team which has positivity, creativity and problem-solving values and where all voices are heard
o Your dedication will have a meaningful impact on the lives of those in need
o Be with an employer who is a signatory of the Employers Domestic Abuse Covenant (EDAC) – a pledge by businesses to support employees who are survivors of violence
o 25 days annual leave for full time employees, increasing after 5 years employment, with additional paid office closure between Christmas and New Year. Hopscotch believes we all deserve quality time to focus on our friends and family and most importantly, ourselves at this time
o Occupational sick leave
o Regular internal and clinical supervision with qualified therapists
The Role
· Assertive outreach casework with very vulnerable women
· Responsible for supporting three women in the Borough of Camden
· Intensive support for complex needs with service users with a history of non-engagement with services
Accountabilities:
Casework
· Solution-focused casework interventions with women who have experienced VAWG and severe and multiple disadvantage
· Provide emotional support using a trauma informed approach
· Build and maintain supportive relationships with ethnically Minoritised women
· Ensure ongoing assessment and management of risks associated with service users within an attitude of ‘positive risk taking’
· Provide support with life skills, including practical assistance where skills are not yet developed
· Maintain accurate case notes and up to date records
· Contribute to the completion of outcomes reports and funding returns
· Complete all documents when support work commences and keep up to date with any changing risks to or from the woman.
· Risk assess situations in the moment, act calmly, professionally and be ready to remove self from/ call 999 in situations that appear too high risk to remain in
Advocacy and support service
· Empower women to access benefits and services they need
· Involve service users in the design, development and delivery of the service
Multi-agency
· Engage with a wide range of professionals (some of whom may have very different approaches to problem solving) through a multi-agency approach, and advocate to agencies on behalf of the Project and its service users
· Promote coordinated, joined-up service delivery for service users between violence against women services and drug and alcohol agencies, mental health, housing, health and legal agencies.
· Contribute to a service-wide communications plan and ensure that information about the service is widely available locally to other agencies and is also readily accessible to potential service users
· Educate a wide range of agencies and stakeholders about the challenges faced by women experiencing multiple disadvantage
· Proactively develop links with local statutory and voluntary organisations to provide a range of engagement opportunities for service users in the community
· Attend and contribute to the Domestic Violence MARAC as appropriate
· Contribute to monitoring and evaluation of the Project
· Be self-motivated to research processes and services in order to fully support and advocate for the women.
· Fully engage with the partner teams and all support and team spaces offered, supporting colleagues with the difficulties they face and celebrating positive outcomes.
Corporate Responsibilities
· Ensure that all Hopscotch and Solace’s policies and procedures are adhered to
· Ensure effective implementation of Hopscotch and Solace’s Equality and Diversity policies and ensure awareness and integration of an equalities and human rights agenda in all your work
· Ensure that the service user is at the heart of all service delivery and development
· Attend all meetings and training relevant to your role
· Act as an ambassador for Hopscotch and Solace
Values, Behaviours & Competencies
· Committed to the purpose of Hopscotch and Solace Women’s Aid, ensuring that the service user is at the heart of service delivery and development
· Feminist in understanding ‘Violence against Women and Girls’
· Committed to fostering innovation and continuous improvement in working practice
· Flexible and open to new challenges, ideas and experiences, and able to be self-reflective
· Committed to understanding diversity and ensuring anti-discriminatory practice is applied in all forms of our work
· Non-judgemental with a commitment to self-care within the team
· Collaborative, building relationships with internal and external partners.
Knowledge, Experience and Skills
· Experience of working within the Violence Against Women and Girls (VAWG) Sector, including experience of risk & needs assessment, casework and safety planning with victim-survivors
· Experience of working with people affected by severe and multiple disadvantage: homelessness, substance use, mental health issues, insecure immigration status, prostitution and offending behaviour
· Experience working with minoritized Global Majority women and a diverse staff team applying anti-discriminatory practice
· Experience of building and maintaining partnerships with other agencies
· An excellent understanding of the issues faced by survivors of VAWG, including a knowledge of options for and rights of women experiencing all forms of VAWG
· Awareness of the intersection between severe and multiple disadvantage and VAWG, and a strong understanding of how the intersection of these issues can make it difficult for people to engage with support
· Knowledge of the particular needs of women from diverse communities and the barriers to accessing support faced by women from Global Majority communities
· An understanding of the impact of trauma on women
· A resilient and assertive approach to reaching out to and building trust and positive relationships with women who are experiencing multiple disadvantage and who may present as reluctant to engage and/or may be presenting in crisis
· Ability to provide solution focused advocacy and support
· Ability to advocate successfully within a multi-agency framework
· Ability to critically reflect on own practice and performance and make use of clinical supervision
· Excellent organisational and IT skills including the ability to be self-servicing, use relevant IT packages and maintain an efficient case recording and data reporting system
· Excellent written and verbal communication skills
Qualifications
· Degree level education and/or IDVA or DAPA qualification (or equivalent experience)
We would love to hear from you
Please send your CV and cover letter – or any questions to to us
Thanks and good luck!
Hopscotch seeks to address racial and gender inequity and empowers women facing this injustice and disadvantage in a culturally sensitive way



The client requests no contact from agencies or media sales.
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. UCL students have the potential to do anything, and the Union plays an essential role in helping them to achieve things they may have never thought possible. As a charity we employ over 130 career staff and over 250 part-time student staff, and deliver a wide range of services and representative functions for students. We work in partnership with UCL towards a fantastic experience for all of our 50,000 students and to ensure that university life enables them to develop the skills, experience and confidence to become the leaders of the future.
Our vision is of an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s ground-breaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
The role is a full time and permanent contract. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).
We are looking for a Project Active Assistant to support the delivery of Project Active; Students’ Union UCL’s programme designed to engage inactive students in sport and physical activity. Working with the Project Active Coordinator, you will deliver beginner-friendly, accessible and inclusive sport and physical activity events throughout the year including women’s-only provision, pay and play sessions and several mass participation events. You will be an enthusiastic ambassador for Project Active, supporting on the ground delivery and providing a friendly point of contact for students. This is a hands-on role where you will regularly be required to work on site and out at events throughout the year.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.



The client requests no contact from agencies or media sales.
The consultant will lead investigations into the ‘The UK’s benefit from funded Health Partnerships under the DHSC funded GHWP’.
As benefit back to the UK becomes increasingly important in the evolving funding landscape, GHP is commissioning a study to explore and examine the value of DHSC-funded health partnerships to the UK health system. While bi-directional learning and mutual benefit have been highlighted through GHWP reports and sharing and learning events, these insights have not yet been fully synthesised or clearly articulated in a way that supports future funding and policy positioning.
We wish to commission a short-term consultancy to review and examine existing literature and data, including published and grey literature, including GHWP reports, reports from other DHSC-funded GHP projects, and other available documentation on the benefits of global health engagement to the UK. (see Related Papers section).
Some qualitative data collection may potentially be involved.
Assignment
Aim
The aim is to produce a concise, evidence-based report that captures key themes such as professional development, system learning, innovation exchange, and reputational value, demonstrating the tangible and strategic returns to the UK from its investment in global health and global health partnerships.
Objectives
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To identify and analyse the professional and institutional gains for UK health workers and organisations involved in the implementation of the GHWP.
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To assess how the GHWP work has contributed to UK health worker and health system strengthening, innovation, and global health leadership.
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To build on existing literature and evaluations, including from other DHSC-funded GHP programmes to provide a robust evidence base for the mutual benefits of global health partnerships.
Outcomes
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Re-centre Health Partnerships as a key component of the UK’s global health offer, showcasing benefits to the UK.
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Encourage greater support within the NHS for institutional engagement in global health and support within the UK Government for increased spending on global health.
Lead Knowledge Mobilisation for Central Research Question
Focus areas:
Examine the benefits of Health Partnerships for the UK, using and building on GHP and other data and evidence.
Indicative areas of focus (to be finalised in consultation with the GHP team)
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In what ways have GHP been successful in bringing benefits to the UK at an institutional as well as individual level?
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How has GHWP work in Ghana, Kenya and Nigeria provided tangible and strategic benefits to the UK?
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Highlight through selected case studies how UK individuals and institutions are benefitting personally/professionally because of Health Partnership work.
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Provide examples of how global health innovations and/or ways of working are benefitting UK institutions because of Health Partnerships work, and/or the engagement of diaspora health workers in Health Partnerships.
In the submission the consultant should submit a technical proposal outlining the approach and methodology for the study, including the key research questions. This will then be developed further with the GHP team.
Methodology
Desk review to include the following:
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GHWP reports (HP reports as well as GHP reporting to DHSC)
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Available GHWP quantitative and qualitative data.
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Other DHSC-funded programme reporting and material where feasible.
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Published literature examining the benefits of Health Partnerships to the UK.
Qualitative data collection
Key informant and in-depth interviews and focus group discussions, if required
Proposed Timeframe
The work is to be undertaken between August and November 2025.
Contractual Responsibilities
Reports to: The Technical Director, based in the UK, who will provide technical oversight of the study. The Consultant will be responsible for managing their workload and conducting the activities in a timely and efficient manner as set out in this document. The Consultant will agree with the Technical Director which aspects to prioritise. The Consultant will also have regular reporting points with the Head of the Evidence and Impact Team and other GHWP colleagues, as required.
The contract will run from August 2025 over a 4month period. The Consultant will submit a technical proposal and budget of up to £14,000 for the whole programme of work. The consultant will invoice GHP on a monthly basis. Please note that this is non-negotiable.
Key Deliverables and Dates
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Scope of Work and technical proposal (co-produced with GHP)
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Draft Report
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Power point presentation and evidence brief (summary report) of key findings and recommendations
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Final report submitted November 2025
Essential Qualifications and Experience:
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Postgraduate degree in Global Health, Public Health, Health Policy, International Development, or a related field.
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Proven experience in health systems research, particularly in the context of global health partnerships or workforce development.
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Familiarity with the UK health system (e.g., NHS) and its global health engagement strategies.
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Experience working with or evaluating global health partnerships, ideally involving LMICs such as Ghana, Nigeria, or Kenya.
Skills and Competencies:
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Strong qualitative and quantitative research skills, including data collection, analysis, and synthesis.
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Ability to critically appraise and integrate evidence from diverse sources (e.g., programme reports, academic literature, policy documents).
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Excellent written and verbal communication skills, with experience producing reports, policy briefs, or academic publications.
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Strong stakeholder engagement skills, including the ability to liaise with UK institutions, diaspora health professionals, and international partners.
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Competence in using research tools and software (e.g., NVivo, SPSS, Excel, or data visualization platforms).
Desirable Attributes:
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Experience working with or through organisations like Global Health Partnerships (formerly THET), NHS Global Health Partnerships, or UK FCDO-funded programmes.
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Knowledge of health workforce development frameworks and global health diplomacy.
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Understanding of diaspora engagement in health systems strengthening.
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Ability to work independently and manage timelines for deliverables.
The client requests no contact from agencies or media sales.
You will be part of a small team that works collaboratively towards making a huge impact on the lives of the children and families we work with. We look for people who want to be part of a service that is innovative, creative and constantly striving to do better.
We are seeking a highly organised and proactive Adoption Service Coordinator and Panel Administrator to support the effective delivery of adoption services. This pivotal role ensures smooth coordination of assessments, panel meetings, and administrative tasks across the Permanency Service. You will act as a key point of contact between professionals, adoptive families, and external agencies, ensuring efficient communication and compliance with regulatory standards. The successful candidate will possess exceptional attention to detail, excellent time management skills, and the ability to work in a sensitive and dynamic environment
You will be involved in the development of the service and your views, and insights are encouraged.
· Coordinate diaries and communication across the Permanency Service team.
· Manage and log adoption enquiries; maintain records in Beacon CRM and CHARMS.
· Support adoption assessments, events, and i-adopt marketing updates.
· Organise Adoption Panel meetings, including scheduling and report preparation.
· Take and finalise panel meeting minutes; ensure timely decisions and notifications.
· Maintain panel member records, training logs, and meeting attendance.
· Update web content, brochures, and social media with adoption recruitment materials.
· Collect and share feedback for service improvement and performance reporting.
You will have regular informal guidance and formal supervision on a monthly basis. You will be part of the wider service of Family Futures and attend monthly Team Days to learn, share and develop the service and your practice.
We are looking for an individual who is:
- Motivated to work with families and derive satisfaction from seeing the development of adopters
- Not fazed by complex needs, challenges, and adversity
- Embraces a parent-positive and child friendly approach
- Able to work in a small team and be a team player
- Wants to develop their knowledge base and interest in multi-disciplinary working through a therapeutic lens.
- Thrives in a collaborative and integrated team environment.
What we offer
Benefits of joining Family Futures
· High-quality supervision and professional development training.
· We run regular Learning Forums to support and learn from each other
· An empowering and encouraging environment
· A nurturing environment for staff to work, including a weekly self-care session.
We believe that embracing different perspectives enriches our agency's culture and strengthens our ability to serve the children and families we work with. Therefore, we welcome applications from candidates from a wide range of lived experience and are actively recruiting people from the global majority. By ‘global majority’, we mean Black African, Black Caribbean, Asian and dual heritage communities.
We are an equal opportunities employer and committed to creating an inclusive and diverse workforce. We encourage applications from suitably qualified applicants regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Family Futures is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. The organisation follows safer recruitment practices to protect children and adults at risk of harm and will require the successful applicant to undertake an enhanced DBS disclosure.
Family Futures is a menopause friendly employer.
The vacancy
We are seeking to appoint one lay member to sit on our GOC Council.
About the GOC
We are the regulator for the optical professions in the UK. Our purpose is to protect the public by promoting high standards of education, performance and conduct. For more information about us please visit our website:optical. org.
About the Council
The role of Council is to lead on the GOC’s mission to protect the public by upholding high standards in eye care services. The Council is composed of six lay members (including the Chair) and six registrant members (i.e. registered optometrists and dispensing opticians). At least one member of the Council must work wholly or mainly in each of England, Northern Ireland, Scotland and Wales. One Council member acts as a Senior Council Member whose role is to carry out the Chair’s appraisal as well as provide a sounding board for the Chair and serve as an intermediary for Council members, Executive and stakeholders as necessary.
The successful candidate will contribute to Council by exercising oversight, ensuring effective corporate governance, and making high-level policy decisions. They will be able to operate strategically and impartially; listen, communicate, and influence effectively; exercise judgment; and inspire confidence and support amongst our stakeholders.
Remuneration and time commitment
Council members are remunerated in accordance with our member fees policy (£13,962 per annum plus reasonable travel and subsistence expenses). The member fee includes time for reading and preparation.
The appointed member will be expected to commit approximately 2-3 days per month. Meetings will usually take place via MS Teams but may on occasion be held at the GOC Offices at Level 29, One Canada Square, London, E14 5AA. There are occasional online catch-up meetings - these are currently scheduled on a Tuesday evening every 6-8 weeks, from 5.30pm – 6.30pm.
How to apply:
Please email the the following to appointment@optical. org
· your CV outlining your employment history, any relevant voluntary work, public service or other experience; together with any relevant professional, academic or vocational qualifications;
· the application form, stating how your experience matches the criteria for the vacancy you are applying for; and
· complete the EDI monitoring form linked in the candidate pack (this is an online form and does not need to be included in the email with your CV and application form).
APPLICATION DEADLINE: midnight on Sunday 10 August 2025.
Online interviews will be held on between Wednesday 15 and Thursday 16 October 2025.
If you have any questions, please email them to appointment@optical. org and we will aim to respond to you within 48 hours.
We welcome applications from individuals who are disabled and from diverse ethnic backgrounds as these are currently under-represented on our council and committees.
We strive to be as diverse as the public we protect and welcome applications from everyone, regardless of age, disability, gender reassignment, race, religion or belief, ethnicity, sex, sexual orientation, marriage and civil partnership, pregnancy, maternity and geographical locations outside of London.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.
As the UK’s leading university access organisation,
our staff team is helping 56,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.
We are looking for a high-calibre candidate to take on the role of Regional Operations Manager for our centres in South London (Walworth, Kennington and Brixton) along with our centres in Southampton and Brighton.
As a Regional Operations Manager you will line manage the Centre Leaders in your region to ensure that centres are working effectively, that the high quality of programme delivery to young people is maintained across the cluster, and that targets are monitored and met.
And of course, you will need to have a genuine passion and enthusiasm for working with young people and helping them achieve their ambitions.
The role at a glance
Conract:
This is a permanent role. This role can be either full-time or part-time (0.8 FTE) - responsibilities will be adjusted proportionally for part-time candidates.
Start date:
September 2025 (or as otherwise agreed)
Working hours:
Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30
We are a delivery organisation providing frontline educational services for young people. We are an organisation with team members at different stages of their career, including many in their first roles: We are committed to nurturing talent and providing a developmental culture for all. Our team works in-person 4 days per week (or 3 days for a 0.8 FTE staff member) with 1 day working from home.
Location
The role would be based at one of our centres in the South London and South Coast cluster:
South London: Walworth, Kennington, Brixton
South coast: Southampton, Brighton
Regular travel to all centres in the region will be required.
Application deadline: 9am Monday 4th August 2025
IntoUniversity provides local learning centres where young people are inspired to achieve.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose
To provide day-to-day coordination and delivery of key HR and operational processes, supporting the smooth running of the organisation. The role ensures effective administration across the employee lifecycle, contributes to policy and compliance work, and supports internal systems, procurement, to enable staff to work efficiently and confidently.
About Global Health Partnerships GHP
GHP is a global health charity working in partnership with governments, health institutions, and international bodies to train health workers and strengthen health systems across 31 countries.
We do this through grants management and capacity building, alongside research, convening and advocacy towards the goal of Universal Health Coverage. At the centre of our approach, is the model of Health Partnerships, long-term relationships between UK and LMIC health institutions, which improve health services through the reciprocal exchange of skills, knowledge, and experience.
At the heart of our work is the vision of a world where everyone has access to healthcare.
You can learn more about our work on our website.
The team and role overview
The HR & Operations function is led by the HR & Operations Manager and includes two Coordinators and one Operations Officer. Together, the team is responsible for delivering effective people management processes, operational support, and internal systems that enable the organisation to function smoothly across both UK and international offices.
The HR & Operations Coordinator reports to the HR & Operations Manager and plays a key role in ensuring the smooth coordination of HR processes, internal policies, and organisational logistics. The post holder will work closely with the Finance team, senior management, and staff across both the UK Head Office and overseas Country Offices, supporting a wide range of activities that are vital to employee experience and organisational effectiveness.
Three things to be excited about
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You’ll play a central role in supporting a mission-driven organisation, contributing to the wellbeing and effectiveness of teams across the UK and internationally.
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You’ll work across departments—from Finance to Programmes to senior leadership—giving you exposure to a variety of functions and opportunities to shape how the organisation operates.
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This role offers hands-on experience across both HR and operations, with scope to strengthen your skills in policy development, recruitment, employee engagement, and internal systems—ideal for someone looking to grow in both breadth and depth.
Main responsibilities
Human Resources
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Act as the first point of contact for staff and managers (including secondees and contractors) on day-to-day HR queries, ensuring advice aligns with GHP’s policies, employment law and best practice.
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Support the HR & Operations Manager with complex employee relations cases (e.g. disciplinary, grievance or capability), maintaining accurate case records and timelines.
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Coordinate end-to-end recruitment campaigns: preparing job packs, advertising, shortlisting logistics, interview coordination and onboarding administration.
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Administer staff learning and development activity, including supporting appraisal-related training needs, tracking participation, and organising internal training sessions.
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Maintain accurate, compliant and confidential HR records, including management of absence data, holidays and TOIL via the online HR system.
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Prepare routine and ad-hoc reports on HR metrics for the HR & Operations Manager and SMT (e.g. turnover, diversity, absence).
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Contribute to embedding GHP’s commitment to equity, diversity and inclusion across all people-related processes and practices.
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Support country offices by providing guidance on HR compliance and operational documentation (e.g. contracts, handbooks, policy templates).
Operational and Administrative Support
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Manage key shared inboxes and ensure timely triage or escalation of messages to relevant team members.
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Maintain ongoing contact with travel agencies to coordinate bookings, ensure value for money, and support compliant travel planning.
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Procure and coordinate delivery of IT equipment and office supplies for new starters in line with budget and procurement processes.
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Set up and deactivate staff email accounts and systems access, maintaining accurate logs for compliance and security.
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Liaise with the outsourced IT support provider and/or Digital Transformation Team to resolve tech issues, improve systems, and ensure efficient digital onboarding.
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Oversee day-to-day office operations including booking meeting rooms and acting as key contact.
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Maintain internal email distribution lists, ensuring they are accurate, GDPR-compliant, and regularly reviewed.
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Draft consultancy and volunteer agreements using agreed templates, in collaboration with relevant managers.
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Maintain an up-to-date tracker of consultant contracts and supporting documents, ensuring files are audit-ready.
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Regularly file and update HR document templates (e.g. contracts, onboarding checklists, reference forms) to ensure they are current and accessible to the HR team.
The client requests no contact from agencies or media sales.