Community management jobs

Night Shelter Manager

Glass Door Homeless Charity

London, Greater London (On-site)

£19.90 per hour

Part-time (Daily shifts - 5pm to 10pm )

Contract (Six months)

How to apply

Job description

Team: Night Shelters 

Location: On-site at Glass Door Night shelter venues in the boroughs of Kensington & Chelsea, Hammersmith and Fulham or Wandsworth 

Duration: 1 November 2025 to April 2026

Reporting to: Service Manager – Night Shelters 

Shifts available:  5:00pm to 10:00pm 

Job Purpose

As a Night Shelter Manager, you’ll be the lead staff member for your shift, overseeing the safe and smooth running of one of Glass Door’s seasonal night shelters between November and April. 

You’ll work alongside Overnight Homeless Shelter Workers and volunteers on your shift to make sure the shelter is a welcoming, safe, and respectful place for up to 35 guests. Your role is to set the tone for the night: briefing the team before opening, welcoming and inducting new guests, explaining our shelter guidelines, and ensuring everyone knows their responsibilities. You’ll be the first point of contact for any issues during your shift, whether that’s supporting someone in distress, addressing concerns or responding to challenging behaviour. 

You’ll also ensure shelter procedures are followed, keep accurate records of attendance and incidents, and maintain clear communication with the casework team so they can follow up with guests. Alongside leading operations, you’ll actively work with guests, volunteers, and colleagues to create a friendly and supportive environment where everyone is treated with dignity. 

This role is ideal for someone who can remain calm under pressure, lead a small team confidently, and is committed to supporting people as they work towards ending their homelessness; all while making sure the night shelter runs smoothly from start to finish. 

Job Description 

As the lead staff member for your shift, you’ll be responsible for the smooth and safe running of the shelter during your working hours. You’ll work closely with Overnight Homeless Shelter Workers and volunteers, setting the tone for the night and making sure everything runs to plan. 

Your main responsibilities will include: 

• Leading the shift – Oversee the running of the shelter during your shift, making sure guests, staff, and volunteers are safe and supported. 

• Briefing the team – Hold a short briefing before opening to make sure everyone understands their roles and responsibilities for the night. 

• Welcoming guests – Greet guests warmly, induct new arrivals by explaining shelter guidelines and behaviour expectations, and answer any questions they have. 

• Supporting volunteers – Guide and support the volunteer team, working closely with Volunteer Coordinators to make sure their time is well organised and meaningful. 

• Monitoring wellbeing – Keep an eye on guest welfare throughout the shift, offering support when needed. 

• Responding to issues – Manage any situations that arise, from emotional distress to challenging behaviour or medical emergencies, and call emergency services if necessary. Training will be provided. 

• Overseeing safety and security – Take responsibility for the overall safety and security of the shelter during your shift, ensuring guests, staff, and volunteers are safe and supported at all times. 

• Following procedures – Help make sure the shelter’s policies and procedures are understood and put into practice during the shift. 

• Shift handover – Provide a clear handover at the end of your shift so the overnight team has all the information they need. 

• Shelter van – Drive the van from its parking location to the shelter at the start of the shift, keep it tidy, and carry out basic stock checks before departure, reporting any shortages for restocking. 

• Keeping accurate records – Record attendance, incidents, and observations using our iPad-based In-Form system so colleagues have up-to-date information. 

• Working with the casework team – Share relevant information about guests’ welfare and needs to support follow-up work. 

• Supporting practical needs – Assist the casework team with practical tasks related to guests’ day-to-day needs as requested. 

• Attending meetings and training – Join monthly shelter meetings and other training or team sessions as required. 

• Supervision meetings – Take part in regular supervision meetings with the Service Manager. 

• Pitching in where needed – From time to time, take on other reasonable tasks to help the shelter run smoothly. 

Person Specification

Essential: 

• A valid manual driving licence and be willing to drive the Glass Door van. 

• Experience working with people experiencing homelessness or other vulnerable groups. 

• A genuine commitment to providing a high standard of service and treating everyone with respect, kindness, and dignity. 

• The ability to lead a small team confidently, including during challenging or fast-changing situations, while keeping a calm and professional approach. 

• Confidence in handling challenging behaviour calmly and respectfully. 

• Strong written and verbal communications skills. 

• The ability to carry out manual handling tasks, such as moving supplies and equipment. 

Desirable: 

• The ability to speak another language, for example Arabic, Tigrinya, Amharic, Polish, Spanish, French, or Russian. 

• A lived experience of homelessness. 

• An understanding of, and commitment to, trauma-informed care. 

• Relevant training such as first aid, fire safety, conflict de-escalation, or Mental Health First Aid. 

Other 

• Employment is subject to a satisfactory enhanced DBS check for adults. 

• You’ll be expected to follow Glass Door’s safeguarding policies and procedures. 

• A commitment to equality, diversity, and inclusion in all aspects of your work. 

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness. 

Family Support Manager - Greater Manchester

£29,000 + Company Car and benefits (including 25 days annual leave and pension)

This post will cover the Greater Manchester region

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Manager to lead our Greater Manchester Family Support team, including volunteers and a small caseload.

Reporting to the Head of Care out of our Greater Manchester team base and working in partnership with health, education and social care professionals, you will take responsibility for delivering a high quality family support service: and will act as the local Registered Manager for the Care Quality Commission, providing management and leadership to the team in relation to all safeguarding issues.

Having worked in a stressful and emotional environment within the community, you have a commitment to working in partnership with children, young people and their families, developing, monitoring and delivering service outcomes and building and maintaining successful professional partnerships to ensure the service is accessible to relevant families.

What we’re looking for:

• An experienced child health, education or social care professional - applications will be particularly welcome from those who understand the impact of family dynamics of having a child/young person with a life threatening or terminal illness and those who have worked in bereavement support. 
• A poised and convincing communicator - you will maintain effective relationships with stakeholders including families, referrers, partners and other statutory, private and voluntary agencies.
• Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
• Comfortable with a changing environment - you will thrive working at a fast pace and controlling tasks form conception to completion and understand that quickly connecting with people is essential.
• A persuasive, inclusive approach to achieving goals quickly and correctly - with a warm and friendly working style.
• Strong networking skills and confident use of MS Office - educated to A-Level with a recognised childcare and management qualification (NVQ4 or equivalent).

What we offer:

We have a range of fantastic benefits that we offer our employees, including:

• Flexible working hours to balance home and working life
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Company car for front line care posts
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• Time off in Lieu
•  Access to the Blue Light Card Scheme, and other rewards and discounts
• BikThe option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Robust training and development programmes to support your learning and growth

As part of our learning and development Anne Harris skills development programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.

Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please visit our website via the link and apply online.

Please disclose on your application form if you have used AI for any part of your job application.

Interviews will take place at our Manchester Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

Emmaus UK is looking for a new Regional Communications Officer to directly support Emmaus communities in the North East and Yorkshire.

About the role

Our team of Regional Communications Officers support Emmaus communities and groups to increase their profile and engage supporters. You will work closely with up to four Emmaus charities to identify their communications needs, plan and deliver work to help achieve their goals.

You will have excellent skills and knowledge in communications, public relations and marketing with at least two years’ experience working in a busy and varied communications role. Although not essential, knowledge and understanding of homelessness and the charity sector would also be an advantage.

Within this hybrid role, you can be based at home or in an Emmaus community. Wherever you are located, maintaining ongoing positive relationships with a wide range of stakeholders is vitally important. This role will suit someone located in Yorkshire or the North East as regular travel (usually at least one community visit per week) will be required to South Shields, Leeds and Hull.

If you’re passionate about making a difference and seeing a long-lasting impact, then this is the perfect time for you to get involved and join Emmaus.

About Emmaus

Emmaus is a movement of charities that support people who have experienced homelessness and poverty. In our local Emmaus communities, we end homelessness one person at a time.

No one’s life should be defined by homelessness. Together, we support people to put their lives back on track and build a better future. We see the person, their strengths, and the future they want to create. Building on each person’s abilities, Emmaus offers skills and work opportunities with a home and place to belong – we’re there at every step of their journey out of homelessness.

Emmaus UK is a national charity that supports and connects all Emmaus communities and groups across the UK. We bring people together, amplifying their voices and experiences to campaign for fundamental change to prevent homelessness and end this crisis.

How to apply

To apply for the role, please complete our application form and equal opportunities monitoring form and email us, the email address can be found in the application pack with ‘Regional Communications Officer (North)’ in the subject field.

Please ensure you download the job pack below and refer to the job description and person specification when completing your application form.

The deadline for applications is 10am on Monday 22 September 2025. Those shortlisted will be invited to an interview conducted via Microsoft Teams during the week commencing Monday 29 September.

If you would like to arrange an informal discussion about the role, please email us, the email address can be found in the application pack.

Job Title - Marketing Assistant

Contract - Full time, permanent

Hours - 36 hours per week

Salary - £27,000 per annum

Location - Hybrid (Home Based/London)

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About Coram PACEY

Coram PACEY (previously the Professional Association for Childcare and Early Years) was formed in 1977, we are a professional association dedicated to supporting home-based childcare professionals including childminders and nannies to provide high quality services, information and advice to children, their families and carers. We want all children to experience high quality childcare and early education, helping them to have a bright future.

About the role

As part of the Membership and Marketing Team, schedule content across all channels that promotes Coram PACEY products, services and membership to drive sales and acquisitions. Help Marketing, Policy and Education and Training promote and deliver a programme of events and policy campaigns to raise Coram PACEY’s profile and convert prospective members.

Alongside this, support the Marketing Manager to deliver a range of marketing and communications activities that support targeted income generation, brand awareness and Coram PACEY objectives.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: 30th September 2025

Interview Date: Beginning October

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

What is Start Network?

Our purpose is to be a catalyst for system-level change that improves the efficiency, effectiveness and ethics of humanitarian action. We do this by working as a network to develop, test & spread new ways of collaborating and resourcing locally-led crisis response and anticipation.

Our current membership is made up of over 130 local, national and international NGOs based all around the world. We also support 10 national and regional hubs made up of civil society organisations and NGOs as our vehicle for devolving power, resources and accountability.

• DECENTRAISLING & LOCALLY-LED ACTION: Shifting power and resources and decentralising decision-making to locally led networks and organisations.
• EARLY & RAPID FINANCING: Building a global financing system that reduces risk, anticipates, and acts ahead of predictable crises.
• COMMUNITY-LED INNOVATION: Incentivising innovative, locally led, and contextual solutions and learning from them together with people affected by crises.
• WE PUT PEOPLE FIRST: Communities come first in our decision-making and programming.
• WE ARE BRAVE: We have great ambition and are willing to explore new things and take risks to achieve it
• WE OPERATE COLLECTIVELY: We leverage the value of working as a network, sharing risk and resources, and learning together.
• WE ARE INCLUSIVE: We see the value in diverse perspectives and work to remove the barriers that prevent voices from being heard.
• WE ARE OPEN: We work transparently and with integrity, building mutual trust in all levels of our work, from governance to programming.
• WE ARE ETHICAL: We behave and operate based on key principles of anti-racism, nondiscrimination, and anti-colonialism. This is a work in progress.
   

  ABOUT THE ROLE 

  We are looking for an experienced and committed individual to join us as a Start Fund Programme Officer, a critical role supporting the implementation of the global Start Fund. As Start Fund Programme Officer you will work with a wide range of stakeholders within the Start Network, supporting members on accessing Start Fund particularly for Anticipatory and Early Actions. You will also be responsible for project and team administration, such as processing of disbursements and record keeping of all project documents. You will support reporting, project compliance and escalate complaints and incidents. 

The Sophie Lancaster Foundation was founded in 2009 after Sophie Lancaster and her boyfriend were attacked because of their alternative appearance. Sophie later died from her injuries. The Foundation was created by Sophie’s mother Sylvia to address prejudice against alternative subcultures and to promote understanding and tolerance through education, advocacy and policy work.

Although a small organisation, we have big impact and reach. We advocate for the alternative community through policy and campaigning work and provide support following hate crime. And we also run workshops aimed at reducing discrimination and challenging stereotypes. As we continue to grow, we’re looking for a Fundraiser to help secure the charity’s financial stability and support its growth.

The role involves creating a fundraising function from the bottom up and then developing and implementing a fundraising strategy. Diverse income streams to be targeted include corporate partnerships, individual donors, grants and foundations, events and digital campaigns. You’ll work closely with the team, CEO and Trustees to ensure fundraising activities align with our clear objectives.

Responsible for creating and delivering a fundraising plan that meets income targets, you’ll identify funding opportunities that align with our mission. This includes researching grants, preparing applications, managing funder relationships and reporting. Building donor engagement through regular giving, legacy programmes and other initiatives will also be part of the role.

Maintaining accurate, GDPR-compliant records of fundraising activities and donor data is essential. You’ll also prepare reports for internal use and external stakeholders.

We’re looking for someone with proven fundraising experience in the nonprofit sector who has a track record of securing income from grants, donors, events or corporate partnerships. Strong written communication skills and the ability to work independently and meet deadlines are important. You’ll relish involvement at every level, whether it be leading meetings with high value funders or thanking supporters for their incredible achievements. A commitment to diversity and inclusion is essential.

Joining us means contributing to a charity focused on challenging prejudice and supporting marginalised groups. You’ll work in a collaborative environment with access to senior leadership and the opportunity to influence the charity’s future.

We welcome applications from all backgrounds, especially from those who have experienced discrimination or come from underrepresented communities. This is an opportunity to support important work promoting social inclusion.

Nb: The provisional closing date for this role is 28th September 2025 at 11.59pm, however we may close this sooner depending on the number of applicants we receive. We therefore encourage you to apply as soon as possible to avoid missing out on this opportunity.

We are excited to announce that we are looking for a temporary Team Coordinator to cover a period of Maternity leave within the Mental Health Support Teams (MHSTs) to support the expansion of our offer to children and young people in North, East, and Central Bristol.

Mental Health Support Teams are part of a national strategy implemented by the government in 2018. In Bristol, North Somerset, and South Gloucestershire, the MHSTs are run as a partnership between OTR and NHS Child and Adolescent Mental Health Services (AWP CAMHS). This partnership makes our MHST unique, creative, and responsive to the needs of the diverse communities we work in.

Team Coordinators will assist MHST Team Managers and Clinical Leads in the operational management of Mental Health Support Teams by providing high quality support to staff members and supporting initiatives to develop our workforce. 

Applicants will need relevant education in line with the requirements of the role, experience working with young people and the adults in their lives, and demonstrable management skills with the ability to lead a diverse team with a range of needs and skills.

To find out more about the role please download the Job Pack below or from our careers page

If you would like an informal chat about the role, please contact the email listed in our Job Pack

To apply for this role click 'Redirect to recruiter' and then the 'Apply now' on our careers page

We welcome applications from all sections of the community and are committed to developing a team that reflects the diversity of the people we work with

Safeguarding: 

OTR is committed to safeguarding and promoting the welfare of children and young people. We expect all staff, trustees, and volunteers to share this commitment.

As part of our Safer Recruitment practices, all roles involving contact with young people will be subject to robust pre-employment checks, including references, a full employment history, and an enhanced Disclosure and Barring Service (DBS) check. Where applicable, overseas criminal record checks will also be required.

We are dedicated to creating a culture of vigilance, transparency, and accountability. Our safeguarding procedures are guided by the principle that the welfare of the child is paramount, and all staff are required to adhere to OTR’s Safeguarding and Child Protection Policy. 

OTR & Benefits:

OTR is a mental health social movement by and for young people. The charity is at an exciting stage of its 59-year history and is proud to be reaching more young people than ever before (over 20,000) across Bristol, South Gloucestershire, and North Somerset with creative and diverse mental health and wellbeing info and support.

Our approach to mental health is grounded in a set of beliefs and assumptions that underpins all of our work. We believe in celebrating diversity, empowering and mobilising young people to make change, and that catering to the unique strengths, interests and circumstances surrounding young people is key. Our approach centres on collaboration and partnership, building relationships between individuals, peers and communities.

Each day is as engaging and fulfilling as the last, and with a network of supportive, community minded people, we hope you’ll feel welcome here. As a thank you, we like to compensate our employees for the important work they do with a range of benefits including a flexible leave policy (38 days), healthcare cost assistance with HealthShield, flexible and hybrid working arrangements, enhanced sick pay, parental leave, continual training and development, free yoga and reiki, and more (subject to contractual terms and conditions).

A Willingness to Work with Difference

At OTR, whatever your role or professional background, you will be expected to work in a way that is anti-oppressive and inclusive. A key focus for OTR is to develop an organisation that is inclusive for all but we do not claim to be experts in this. We are committed to continuous learning and improvement in these areas and invite you to join us on this journey.

OTR recognises the benefits to individual practice and organisational credibility of having a diverse community of staff and volunteers and to this end is continually working towards building and maintaining an environment which values and pursues diversity accordingly.

We recognise that tackling systemic inequality, prejudice, racism and oppressive practice requires each of us to actively engage, self-examine and make changes where necessary, in order to improve access and equitable experience for all in society and all of those who come through our doors at OTR.

Communications and Marketing Manager
Contract: Permanent, full or part time role with four or five days considered
Salary: £35,000 to £42,000 per annum
Location: Hybrid - home based with one day per week in the London office in South London
Closing date for applications: midnight on Sunday 28th September
First stage interviews: 6th and 7th October
Second stage interviews: Week commencing 13th October

We are proud to be partnering with a bold and ambitious charity that transforms lives for people affected by spinal cord injury. The charity is seeking a talented Communications and Marketing Manager to lead their dynamic team and drive forward their mission with creativity, energy, and strategic vision.

This is a unique opportunity to join a values-led organisation where your work will directly contribute to life-changing support and advocacy. If you're a gifted communicator, a confident leader, and thrive in a fast-paced environment, this could be the perfect next step in your career.

Why You'll Love This Role

• Purpose-Driven Work: Every campaign you lead will help people affected by spinal cord injury live life to the fullest.
• Creative Leadership: Shape and deliver a compelling communications strategy across digital, print, and media.
• Collaborative Culture: Join a fun, inclusive, and supportive team that values innovation and impact.
• Flexible Working: Enjoy the benefits of remote work with one energising day a week in the office.
• Fast-Paced Environment: Manage a busy, ambitious department where your ideas and leadership will make a real difference.

What We're Looking For

• Extensive experience in charity communications and marketing leadership.
• A track record of delivering high-impact campaigns and exceeding targets.
• Strong digital marketing skills across social media, email, and web.
• Excellent storytelling ability and a sharp eye for detail.
• Confidence managing a fast-paced team and multiple stakeholders.
• A passion for inclusive communications and community-led storytelling.

Please note as this role has some urgency attached, we are only considering those whom have a maximum of 1 months' notice or less.

If shortlisted, we will forward the Job Description, charity benefits and request a supporting statement. We recommend you hold off writing that until we've briefed you.

This is a fantastic opportunity to work with a charity that's bold, fun, and deeply committed to making a difference. If you're ready to lead with purpose and creativity, we'd love to hear from you asap.

Hours of work

• Your normal hours of work will between 9am and 5pm (35 hours per week). Some flexibility of working hours may be required in accordance with the needs of the charity.
• There is flexibility around working location either home-working or office based (Wandsworth). Home workers will be asked to work from the office at least one day per week.
• Some flexibility in working hours may be negotiated to enable a better work/life balance or meet particular needs as required.

Probation

There will be a six-month probation period.

Notice Period

Two calendar months on either side, after a satisfactory six-month probationary period. During probation, notice will be one week either side.

Disabled access

• The office is fully wheelchair accessible, including toilet.

Staff Benefits

Holiday

You are entitled to 22 days paid holiday per year plus bank and public holidays. This increases by one day per year up to a maximum of 25 days.

Additionally, the office is closed between the Christmas and the New Year period giving an additional 3 days.

Pension

The charity has a designated stakeholder pension scheme that staff can join, with a staff contribution of 5% salary, Back Up will contribute 3% into this scheme.
The charity's contribution will increase by a 1% for every 2 years of service (cap at 6%).

• Generous sickness pay provision.
• Access to financial advisor - annual initial exploratory meeting with an independent FSA.
• Season ticket loan: an interest free loan for the purchase of a season ticket.
• Ride to work scheme.
• Compassionate leave.
• Study and sabbatical leave.
• "My day" - 17.5 hours per year to conduct voluntary work.
• Life Assurance - three times annual salary.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Make a real difference to people living with ME/CFS and Long Covid by joining ME Connect as our new Deputy Manager.

Who are The ME Association?

Since 1980, the ME Association has been providing expert help to people living with ME/CFS and Long Covid. We believe that nobody should struggle alone.

At least 404,000 people in the UK have ME/CFS, and a further 950,000 people living with Long Covid may meet the diagnostic criteria. That’s potentially 1.35 million people across the UK affected by this debilitating, life changing condition.

This represents a real and urgent health crisis—and we are determined to improve healthcare, raise awareness, and provide trusted support and information to those who need it most.

About ME Connect

ME Connect is at the heart of that mission.

Living with ME/CFS brings immense challenges: physical symptoms, emotional strain, isolation whilst often being misunderstood and disbelieved. Our service exists to change that.

• We provide emotional support, understanding, and empathy through a trusted team of trained staff and volunteers.
• We’re accessible by phone, email, and social media messaging.
• We offer extended emotional support via ME Connections and run ME Connected, a safe, supportive online community on Discord.

Thanks to significant growth in the past year, we’re now ready to expand our team.

The Role – Deputy Manager, ME Connect

As a key member of ME Connect, you will play a pivotal role in the delivery, development and leadership of our vital service.

You’ll need to be compassionate, resilient, and flexible—able to use initiative and juggle a varied workload. You will:

• Respond to ME Connect email and Social Media messaging service.
• Deliver one to one training to new volunteers (Charitylog and Call Handling).
• Manage referrals to ME Connections.
• Assist in running monthly data reports to analyse delivery of ME Connect services.
• Cover shifts on the ME Connect phone line as necessary (due to sickness/annual leave) using counselling skills to provide empathetic support/information to service users.
• Provide leadership cover when the ME Connect Manager is on leave.

What you will need...

Essential requirements

• Emotional resilience – able to remain calm, compassionate, and professional when handling potentially distressing contacts.
• Flexibility – comfortable managing a varied working day, which can change at short notice.
• Excellent written and verbal communcation skills.
• Initiative – confident making decisions and taking responsibility where needed.
• Leadership skills – support volunteers and staff as required, contribute to volunteer training and provide cover for the ME Connect Manager during leave.
• IT proficiency – highly competent in particular with Microsoft Office 365 and Teams.
• Positive, supportive attitude.
• Sense of humour!

Desirable

• Knowledge of ME/Long Covid and the impact of living with chronic illness.
• Experience of using counselling skills in a remote service.
• Experience using Charitylog or similar client management systems.
• Experience with Call Handling phone service.
• Experience of managing both staff and volunteers.

Why Join Us?

• Be part of a national charity making a tangible difference.
• Contribute to a vital support service at a time of real need.
• Work in a supportive, values-driven team that believes in compassion, respect, and impact.
• 25 days holiday.
• Nest pension scheme.

Interviews will take place online.

Please apply with CV and covering letter through Charity Job.

For questions or an informal discussion about the role, contact Katharine Leat, ME Connect Manager 

We are seeking an inspiring and strategic leader to join us as our Director of Service Delivery. This is a pivotal role leading the design and delivery of our frontline services, ensuring they are high quality, person centred and making a lasting difference in the lives of individuals and communities across Surrey and surrounding areas.

Location: Woking / Hybrid

Salary: £60,000 - £70,000 DOE

Permanent | Full Time (35 hours/week)

Benefits: 26 days annual leave (rising with service) + bank holidays + 1 extra days leave on your birthday, Pension, Access to Simply Health, Blended working, Employee discount programme and more…..

About Us

Catalyst Support, is a respected non-profit organisation in Surrey that’s been supporting people facing mental health challenges, substance use, and wellbeing needs for over 35 years. Operating with values at the heart of everything they do, Catalyst empowers communities through responsive, high-quality services and compassionate care.

About the Role

Reporting directly to the CEO and as part of the senior leadership team, you will provide compassionate and strategic leadership across all operational areas – including mental health, substance use, and outreach – the Director of Service Delivery ensures services are safe, inclusive, and trauma-informed, and that they reflect the diversity and lived experience of the communities we support.

You will hold accountability for service performance, safeguarding, quality assurance, and system partnerships. They work closely with the CEO, the Director of Operations (internal systems and transformation), and the Head of Finance and Resources to ensure operational delivery is effectively supported by infrastructure, systems, and financial stewardship.

Who We’re Looking For

Proven track record of delivering high quality, person led and socially impactful services and managing internal functions

Senior operational leadership experience in health, care, VCSE or related sectors

Experience in managing service compliance and staff wellbeing

Demonstrated success in leading performance improvement and impact measurement

Strong partnership working experience across statutory, VCSE and community systems

Budget management, including responsibility for service level budget setting, monitoring and decision making

Deep understanding of safeguarding frameworks, regulation and operational risk

Strong leadership and coaching skills rooted in empathy, empowerment and inclusion

Applications are open until 29th September, though we may close earlier if we receive a high number of applications, so we encourage you to apply soon. Please note, we are not working with recruitment agencies for this vacancy.

This post is subject to the DBS check. Please note past drug and/or alcohol or criminality history will not necessarily discount you from undertaking this role.

Lead high-value fundraising at the heart of the UK’s emergency response. An excellent step-up for a corporate fundraising specialist ready to broaden their remit, as well as a compelling challenge for an experienced high-value leader.

The Disasters Emergency Committee (DEC) brings together 15 of the UK’s leading aid agencies to raise funds quickly and effectively when humanitarian crises strike overseas. DEC’s appeals are nationally recognised moments, uniting the public, government, and partners to generate extraordinary support.

This maternity cover offers a unique chance to combine the immediacy of appeal fundraising with the influence of long-term strategic leadership. You’ll guide high-value income across corporate partners, trusts, and major donors, while also shaping the future of DEC’s Philanthropy & Partnerships function through a mid-strategy review and a set of ambitious live projects.

This role blends urgency and delivery with breadth, oversight, and strategic impact – an excellent step-up for a corporate fundraising specialist ready to broaden their remit, as well as a compelling challenge for an experienced high-value leader.

Interviews will occur on a rolling basis, so please apply ASAP!

As Head of Philanthropy & Partnerships, you will:

• Lead high-value fundraising across corporates, trusts, and major donors, ensuring income is maximised whether or not an appeal is live
• During appeals (typically one or two per year), deliver high-value income during national emergencies
• Oversee stewardship and account management of DEC’s partners, supporting managers to deliver exceptional relationships.
• Drive key strategic projects, including:
  • Refreshing the Rapid Response Network framework and offers
  • Embedding a core costs ask across corporates and trusts
  • Developing an emergency fund outside appeals to allow funders to plan contributions
  • Contributing to a major donor review and overseeing investment in trusts & foundations
  • Introducing wealth screening and segmentation for the first time
• Lead the mid-term review of DEC’s five-year strategy, assessing pipeline, budget deployment, and future investment
  priorities
• Provide oversight, stability, and external perspective to a strong, long-standing team

About you

We’re looking for a dynamic, hands-on fundraising leader who can balance delivery with strategy and thrive in both steady-state and high-pressure contexts.

The role would best suit someone with: 

• Significant corporate fundraising expertise, with a strong track record in account management of complex, high-value partnerships
• Experience managing staff (minimum two people)
• Adaptable, proactive, and confident leading income delivery during fast-moving appeals
• Clear passion for DEC’s humanitarian mission and ability to inspire confidence with partners
• Trusts & foundations or major donor experience is desirable

Hybrid Working and Employee Benefits

Hybrid Working: 

Office location: 17-21 Wenlock Road, London, N1 7GT

DEC have 2 compulsory office days per month and 2 discretionary office days per month. These are diarised in advance, except for August, which is kept free from compulsory office attendance.

In the event of an appeal – typically one or two per year – DEC have a compulsory 2-week office attendance. Additional worked hours are paid as TOIL. For further information or if you have any questions, please discuss with Joe.

Employee benefits include: 

• 25 days annual leave plus bank holidays
• 8% employer pension contribution (post probation)
• HealthCare Cash Plan, with access to an Employee Assistance Programme
• Gym Pass. discounted access to various health club providers
• Discounts schemes via Reward Gateway and BHSN Extras
• Life isurance of 3 x annual salary
• Enhanced sick pay (post probation)

Kempton Steam Museum, operated by Kempton Great Engines Trust, is home to the world’s largest operational triple-expansion steam engine, which supplied water to much of London until 1980. Our project, Kempton: Clean Water for Life – reaching a wider audience, is made possible with The National Lottery Heritage Fund. Thanks to National Lottery players, we aim to transform Kempton Steam Museum’s engagement with visitors and the local community, while enhancing support for volunteers and care of collections.

The part-time Curatorial Officer will be responsible for the museum’s curatorial activities, with a specific focus on achieving the required collection management standards for Museum Accreditation with the Arts Council by August 2026. This will include developing curatorial policies following Spectrum guidelines. There will also be opportunities to develop interpretive materials to enhance visitor understanding and appreciation of the triple expansion engines and our collections, to foster relationships with local communities and to provide training and support to volunteers on collections management and interpretation. A full role profile is available.

As part of this project we are also recruiting a Museum Operations & Project Manager (two days per week) and a Volunteer Coordinator (two days per week). The Curatorial Officer will report to the Museum Operations & Project Manager.

This is an exceptional opportunity to work with a passionate volunteer-led organisation and help shape the future of a remarkable industrial heritage site.

Qualifications and Skills:

Experience in museum curation and working to collections management policies and procedures normally found in an Accredited museum

Experience of using spreadsheets and/or other collections management software

Knowledge of Arts Council Accreditation requirements and standards.

Strong organisational skills

Excellent communication and interpersonal skills

Ability to work independently and as part of a team, including with volunteers

Personal Attributes:

Passionate about museums and their role in society

Detail-oriented and committed to maintaining high standards

Proactive and able to manage multiple tasks

Enthusiastic about visitor engagement and learning

The role involves working with our collections and archives, which are located in areas of the Engine House accessible only via steep stairs due to the historic nature of the building. We will make reasonable adjustments to accommodate candidates wherever possible but please let us know if you have any specific access requirements.

We are looking for a fundraiser to lead, manage and deliver the fundraising strategy and activities of SBS. Develop relationships, networks and communication channels to advance the work and objectives of SBS across all types of existing and potential new supporters (e.g. individuals, churches & communities, major donors, trusts & foundations).  

You will be passionate about the transformational impact of the Bible and motivated to use your extensive fundraising experience to amplify stories from Scotland and around the world to resonate with a Scottish Christian audience. 

You will continue to cultivate and steward our relationships and partnerships with supporters.

You will have a talent for motivating others to do their best work, coaching them to work collaboratively across SBS.  

Faith requirement – to engage with existing and new SBS audiences, this role carries an occupational requirement that the post-holder is a Christian.  An understanding of the different Christian communities in Scotland and playing an active part in the spiritual life of the organisation is vital to this role. 

Key Responsibilities

• Lead and manage all the fundraising activities of SBS, including management of the fundraising team.
• Develop and maintain a fundraising strategy in line with the overall strategy for SBS, this includes taking a lead in the forecasting and setting of fundraising targets.
• Take a lead in the recruitment and retainment of individual donors by developing and managing appropriate activities to expand the SBS donor base, exploring and implementing various methods to achieve this.
• Supervise the recruitment and retainment of support from churches and communities (including Action Groups) by developing relationships with them and ensuring they are equipped and encouraged to fundraise.
• Develop a major donor fundraising programme and manage long-term relationships.
• Help identify opportunities and support applications to charitable trusts, grant making bodies and companies, and assist in managing subsequent relationships with funding partners.
• Develop and manage a programme focused on legacy giving across all supporter types.
• Research, test and develop fundraising ideas and opportunities for income generation across all supporter types and all channels of communication.  Report on test results with a view to constantly evolving SBS tactics to meet objectives.
• Provide regular reporting on all fundraising activities, for Senior Staff and Board.  Provide up to date income levels by source, any associated expenditure and what the overall ROI is for SBS.  Be able to provide this as verbal updates and electronically - making comparisons against projections, historical performance and industry averages.
• Keep up to date and ensure SBS complies with fundraising legislation, standards and best practice including GDPR and PECR.
• Support SBS with detailed knowledge of the United Bible Societies (UBS) fellowship projects SBS support and provide a steer on what opportunities there are that would fit with the overall strategy for SBS.
• Set objectives for the Fundraising team in line with the fundraising strategy and overall strategy for SBS.
• Motivate and support staff in setting their personal objectives and managing their performance by providing encouragement, feedback and having regular 1-2-1s with them so they achieve their objectives and that of the team, department and overall SBS objectives.
• Fulfill line management responsibilities in line with policies and procedures for line managers at SBS (e.g. appraisals, holiday requests, absence monitoring, recruitment).

About you

• SBS believes that spiritual maturity, character and behaviour are just as important as fundraising competence, therefore you will be a devoted follower of Jesus with a passion for the Bible. You will be active in a local church that supports your vocation and provides spiritual support.
• Extensive experience (5+ years) in a senior fundraising or development position.
• Proven track record of leading fundraising strategy and campaigns for a charitable organisation, or a background in campaign management driving sales for a commercial organisation.
• Confidence in testing and optimising campaign activity and strategies through a robust, analytical methodology.
• Experience working for charitable organisations, or in international development or similar areas, interacting with a board of directors and with an understanding of charity reporting.
• Excellent planning and organisation skills, with the ability to manage projects and organise your own workload and that of direct line reports.
• Strong leadership and people management skills balanced with a willingness to listen and learn from others.  A genuine interest in developing people.
• A natural preference for collaboration and teamwork, able to interact and manage a wide range of stakeholders at different levels of seniority, sometimes in a cross-cultural context, to deliver the best possible outcome for the charity.
• Excellent working knowledge of GDPR, advertising standards, fundraising standards, and other industry governance.

Harris Hill is delighted to be working with a long-established national charity supporting communities across England, Wales and Northern Ireland, in their search for a talented Philanthropy & Partnerships Manager.

This pivotal role has a strong focus on developing and managing strategic corporate partnerships, while also overseeing a wider portfolio of high-value income streams including major donors, trusts and foundations, and legacy supporters.

You’ll play a key part in shaping the organisation’s fundraising strategy – building innovative, mutually beneficial corporate partnerships, cultivating long-term relationships, and securing vital income to ensure the charity’s sustainability and growth.

As well as personally leading on high-value relationships, you’ll line manage and support a small team, and collaborate across departments to identify opportunities, craft compelling partnership packages and demonstrate impact.

Key Responsibilities

• Lead on developing, securing and stewarding corporate partnerships that deliver significant income and impact.
• Develop and deliver a wider philanthropy and partnerships strategy across major donors, trusts, foundations and legacy giving.
• Create tailored, persuasive proposals and corporate packages that align with partner priorities.
• Cultivate, steward and grow long-term supporter relationships across all high-value income streams.
• Lead stewardship events and engagement activities that inspire, retain and grow support.
• Manage budgets, report on income targets and ensure compliance with best practice.
• Line manage and develop team members.

About You

We’re looking for a proactive, strategic fundraiser with:

• A proven track record of securing significant funds from corporate partners, with additional experience across major donors and/or trusts and foundations.
• Strong interpersonal skills with the ability to engage senior stakeholders and negotiate high-value agreements.
• Excellent written and verbal communication skills, with experience creating compelling corporate proposals.
• A strategic mindset, able to identify opportunities, design partnership packages and deliver growth.
• Experience managing a team.
• Solid knowledge of compliance and fundraising best practice.

You’ll be a creative, relationship-driven fundraiser who enjoys building long-term partnerships and working collaboratively to deliver impact.

What’s on Offer

• Salary: £39,000 – £42,500 per annum.
• Employer pension contributions up to 10%.
• Life assurance from day one.
• Employee Assistance Programme.
• Hybrid working (2 days in the Oxford office).

To apply, please submit your CV and a short covering statement outlining your interest in the role and your relevant experience.

For a full job description and details on how to apply, please contact Hannah at Harris Hill on [email protected]

Harris Hill is a certified B Corp™ and a leading charity recruitment agency, committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.