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Top job
Crisis, E1 6LT (Hybrid)
£49,300 per year
Three IG Managers transforming how we connect people with our mission to end homelessness through Acquisition Development and Legacies
Posted today
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£27,000 per year
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Royal British Legion, Cromer, Norfolk (On-site)
£51,585 to £55,767 per annum
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Closing tomorrow
Kentish Town Community Centre, London (On-site)
£13.85 per hour
Posted 6 days ago Apply Now
Closing tomorrow
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£30,000 - £32,000 per year
Posted 4 weeks ago Apply Now
Closing in 4 days
Pecan, Multiple Locations (On-site)
£41,000 per annum pro rata
Posted 5 days ago Apply Now
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£19, 594.59 per annum (pro rata, based on a FTE salary of FTE £29,000)
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Page 9 of 79
E1 6LT (Hybrid)
£49,300 per year
Full-time
Permanent or contract (Individual Giving Manager (Acquisitions) is a 12 month fixed term contract)
Job description

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based in London E1, with the team meeting minimum twice per month to collaborate in person. Flexible working options available in line with Crisis’ Hybrid Working Policy.

Vacancies:

  • x1 Individual Giving Manager (Acquisition) – 12-month fixed term contract, parental leave cover
  • x1 Individual Giving Manager (Development) – Permanent opportunity
  • x1 Individual Giving Manager (Legacy and Mid-Value) - Permanent opportunity

Please flag when answering the screening questions, which opportunity you prefer and if you would want to be considered for one, two or all three vacancies, and we will factor this into our shortlisting.

About Individual Giving at Crisis

We’re transforming how we connect people with our mission to end homelessness — building a more integrated, insight-led approach to brand and supporter engagement. With a bold new directorate strategy and refreshed team structure, Individual Giving sits at the heart of our plans to grow sustainable income and inspire lasting support.

The Individual Giving team plays a central role in delivering our ambitions: maximising the power of our sector-leading Christmas appeal while driving year-round growth across our “Fab Three” income priorities — Regular Giving, Mid Value and Legacies.

These roles offer an exciting opportunity to shape the future supporter experience at Crisis — creating powerful, emotionally resonant campaigns that connect people to our mission and inspire them to help end homelessness for good.

About you

Individual Giving Manager (Acquisition)

Play a vital role Crisis’s flagship Christmas appeal — and turn that momentum into year-round supporter growth.

We’re looking for an ambitious acquisition specialist to lead Crisis’s sector-leading Christmas appeal — one of the biggest and most recognised in the UK charity sector — and to build on that success by driving sustained, year-round growth in our supporter base.

You will oversee integrated multi-channel acquisition campaigns across DRTV, digital, print and direct mail, and spearhead new face-to-face fundraising trials to help us identify scalable routes to reach new audiences. With a clear focus on data, insight and test-and-learn, you’ll capture the power of Christmas to recruit and inspire supporters who want to stay with Crisis for the long term.

Individual Giving Manager (Development)

Turn first gifts into lasting relationships — and make every supporter feel part of ending homelessness for good.

We’re looking for a talented supporter development specialist to lead Crisis’s year-round retention and stewardship programme. You’ll take the incredible wave of engagement generated through our flagship Christmas appeal and turn it into deep, long-term relationships — inspiring supporters to stay, give again and give more all year round.

Using insight and creativity, you’ll deliver multi-channel communications that strengthen loyalty, increase lifetime value and make every supporter feel part of our mission to end homelessness. You’ll work closely with our Acquisition, Mid-Value and Legacy and Supporter Experience teams to embed a truly supporter-first approach, ensuring every interaction feels personal, purposeful and powerful.

Individual Giving Manager (Legacy and Mid Value)

Inspire deeper commitment — turning supporters’ passion into powerful, long-term impact.

We’re looking for a relationship-led fundraiser to shape and grow Crisis’s Mid-Level and Legacy Giving programmes — helping supporters take the next step in their journey with us. You’ll develop compelling propositions and stewardship approaches that deepen engagement, strengthen loyalty and increase lifetime value.

Building on the powerful connection forged through our Christmas appeal, you’ll identify and nurture mid-value prospects and legacy enquirers, creating moments of genuine inspiration that encourage lasting commitment. Working closely with colleagues across Individual Giving, Supporter Experience and Brand, you’ll develop thoughtful, emotionally resonant communications that connect people to the heart of our mission,

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

  • A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
  • Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
  • Pension scheme with an employer contribution of 8.5%
  • 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
  • Enhanced maternity, paternity, shared parental, and adoption pay.
  • Flexible working around the core hours 10am-4pm
  • Wellbeing Leave to be used flexibly
  • And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Monday 3 November 2025 23:55

Interview date and location: Thursday 13 and Monday 17 November 2025 via Microsoft Teams

Posted by
Crisis View profile Organisation type Registered Charity Company size 501 - 1000
Posted on: 23 October 2025
Closing date: 03 November 2025 at 23:00
Tags: Campaigns, Communications, Marketing, Direct / Supporters, Individual Giving, Legacy