Community manager jobs in new eltham, greater london

We are recruiting a Suicide Prevention Officer to facilitate the development, sale and delivery of high quality and impactful training and education programmes, upskilling individuals and organisations in suicide prevention.

What you will do:

• Facilitate in-person and online training sessions, ensuring interactive and impactful learning experiences.
• Develop and promote PAPYRUS’s training offer, tailoring to stakeholder needs and securing sales.
• Build relationships and partnerships to expand our reach and influence.
• Support the creation of e-learning and digital training resources.
• Prepare stakeholders for, and debrief them after, suicide interventions.
• Stay informed of best practice and national strategy, contribute to campaigns, and represent PAPYRUS in the media and at events.
• Champion safeguarding, health and safety, and equality across all activity.

To be successful in this role you will have:

• A degree or professional qualification in a relevant field such as Education, Counselling, Training, Psychology, Community Development or Youth Work.
• A recognised training qualification or willingness to work towards one.
• Experience in delivering and developing training programmes and community-based projects.
• Ability to manage sensitive conversations and facilitate learning in emotionally complex areas.
• Strong relationship-building, presentation and time management skills.
• Professional curiosity, resilience, and a commitment to safeguarding.
• Confidence in working independently and remotely, with ability to travel as required.

Please visit the careers site for the full job description and person specification for the role.

Salary: £30,559 per annum (SCP 18), progressing by increments to £33,366 per annum (SCP 23)

Hours: 36 hours per week  

Location: Although this role is home based, the applicant should be based in Cardiff due to the regular travel across the area and South Wales

Contract: Permanent

Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership, enhanced sick pay and enhanced parental pay. Please visit our website for more details.

Closing date: 17th August 2025

We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.

PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.

 

Job Title: Programme Lead (Path Protection)

Team: Programmes and Delivery

Location: Hybrid (split between home-working and either London, Cardiff or Edinburgh)

*This role sits within a pay grade with a pay range of £32,239 to £48,593. The salary on appointment will be set at the lower end of the pay range, to a maximum of £35,635 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.

It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.

We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.

Context and purpose of role

At Ramblers we work to empower the public and volunteers to take action to protect paths and access – whether claiming lost rights of way, pursuing resolutions to path problems, or objecting to changes to the definitive map. As a member of the Programmes team, the Programme Lead (Path Protection) will be responsible for the successful development and delivery of the programme across GB.

Key responsibilities

• Lead on the design, development and operational delivery of the Path Protection programme across GB.
• Create operational delivery plans – to identify milestones, monitor risks, resolve issues and manage resource requirements.
• Design and develop resources and processes to support programme implementation.
• Be responsible for managing a budget in line with programme goals and objectives.
• Be responsible for evaluation and reporting, to ensure the programme meets KPIs and delivers measurable impact.
• Manage new and existing strategic partnerships with partner organisations and those working to improve access and reduce barriers to becoming active outdoors.
• Train and support volunteers – and promote the programme more widely.
• Provide advice and guidance to the public on path protection issues.
• Engage diverse audiences from communities facing additional barriers to getting outdoors, to senior stakeholders including funders and other strategic external partners.
• Directly deliver Path Protection events to support the continued development and co-production of the programme.
• Work closely with Nations Directors, Community Development Officers and the Fundraising team to secure the support required to sustain and grow the programme.
• Ensure robust risk management systems are in place to ensure the safety of participants.
• Ensure programme compliance with relevant policies and regulations.
• Review the programme annually to identify lessons learned or areas for development to drive continuous improvement.

Other

• Work collaboratively as a member of the Programmes team, to share learning and develop innovative practice in programme design and development.
• Engage and proactively develop excellent working relationships across the organisation
• Undertake such other duties as may be reasonably required of the post.

The person

Knowledge and Experience

• Programme management experience – including responsibility for planning, budgeting, and monitoring and evaluation.
• Experience providing advice to a variety of stakeholders and managing casework.
• Experience recruiting and managing partners and volunteers.
• Experience designing and delivering a training programme – working with participants to drive innovation and continuous improvement.
• Experience of successfully working with fundraising colleagues to secure funding to sustain and scale a programme.
• Knowledge of the potential barriers to participation in outdoor recreation.
• Experience managing relationships with strategic stakeholders.
• An understanding of rights of way law and practice.

Skills and Leadership

• Ability to develop, introduce and champion new ways of working as an expert on path protection initiatives.
• Strong verbal, written and digital communication skills – with an ability to convey information clearly to a range of different audiences.
• Ability to work with a range of internal and external stakeholders.
• Excellent interpersonal skills and ability to build strong relationships.
• Ability to work independently and collaboratively to achieve common goals.
• Ability to use initiative and to be flexible and adaptable in approach.
• Ability to analyse information thoroughly and make sound decisions and recommendations.

Personal Attributes 

• Interest in walking and a commitment to the principles of inclusion and enabling everyone to feel welcome in the outdoors.
• Able to engage diverse audiences, including community partners and senior decision makers.
• Flexible and able to develop strong, collaborative team relationships.
• Entrepreneurial approach to developing and growing innovative projects.
• Flexible and resilient with the ability to work under pressure and to deadlines.
• Willingness to travel and to spend evenings and weekends away from home as required.

Values and Behaviours

Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.

Inclusive

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Inspiring

We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.

Empowering

We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.

Responsible

We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.

Fundraising Manager
 
As part of our continual growth journey, scaling up, and strategy implementation, Streets of Growth is at the exciting stage of taking our fundraising to the next level with a key step being the appointment of our first senior fundraising post.
 
Location: Hybrid working with at least 1 day per week in Streets of Growth office in Aldgate East (2 days for the first 6 months)
Contract Type: Permanent
Hours: Full time
Salary: £40,000 to £45,000 dependent on experience
Benefits:
• 25 annual leave days plus bank holidays
• A fair and benchmarked salary with consistent annual salary reviews
• Pension scheme of up to 8% contribution
• Employee Assisted Scheme 24/7
• Great location near tubes, Spitalfields, Brick Lane and direct access to Central London
 
About Streets of Growth: Streets of Growth is committed to breaking the cycle of urban violence, harm, poverty, and social inequality experienced by marginalised young people. The organisation is part of an international movement working to ensure no young adult is left behind or living in harm and has equal access to socioeconomic opportunity and progressive mobility,
 
Role Overview: In this new role as Fundraising Manager, you will lead the development and implementation of our fundraising strategy and manage our fundraising portfolio. This includes being responsible for securing the financial resources needed to bring positive, impactful change to every young person we work with. You will manage and grow our portfolio of grant funders, retain and deepen key relationships, and shape the next phase of our fundraising strategy.
 
Main Duties & Responsibilities:
• Develop and lead Streets of Growth's 5-year Fundraising Strategy, this will include building a new programme for developing corporate partnerships
• Grow multi-year restricted and flexible income from existing and new donors
• In collaboration with the CEO, to set fundraising targets and forecast fundraising income
• Research and develop opportunities to diversify income streams, identify new supporters, manage the creation and submission of bids
• Develop and grow strong relationships with key funders and stakeholders
• Responsible for reporting on funding bids both internally and externally and managing the timeline of submission of bids and applications
• Represent Streets of Growth at external events, funder briefings or networking opportunities
• As a member of the Leadership Team, contribute to the strategic planning processes for the charity
 
Person Specification: The ideal candidate will have the following:
• Experience of leading or significantly contributing to development and/or delivery of a fundraising strategy
• Strong track record of fundraising, grant management and achieving funding awards for £50,000 and above
• Strong understanding of charity fundraising regulations, GDPR, and ethical fundraising practices
• Excellent writing skills with ability to produce clear, concise and engaging applications and funding reports
• Strong, confident communication and interpersonal skills
• Collaborative and relationship-oriented, with a natural ability to inspire cooperation & support
• Commitment to adhere and promote Streets of Growth's values and equal opportunities
 
Application Process: Closing date: Sunday 20th July 2025 - Submit an up-to-date CV and cover letter. Interviews in last week of July (29th to 31st July) and first week of August (5th to7th August): First stage online, second stage in-person.
 
Thank you for considering Streets of Growth as your next professional home. We look forward to receiving your application and the possibility of welcoming you into our dynamic, progressive team working to create a safer, fairer society for all young people.
 
You may also have experience in the following roles: Development Manager, Grants Manager, Corporate Partnerships Manager, Fundraising Officer, Bid Writer, Grant Writer, Trust and Foundations Manager, Individual Giving Manager, Community Fundraising Manager, Major Gifts Officer, Philanthropy Manager, Income Generation Manager, etc.
 
REF-222 272

The Senior Centre Manager will contribute to the day-to-day operations of Out of School Childcare & Play services at Camden Square Playcentre. Your responsibilities will be to create and retain a happy and committed staff team, lead them in delivering high quality play services that promote the children’s health and well-being, and assist in the development of new projects and services. As an experienced playwork manager, you will work effectively with stakeholders and develop positive relationships with parents/carers.

In return, we are offering the following package to the right candidate:

Job title: Senior Centre Manager

Salary: £38,000

Reporting to: Head of Operational Development

Direct Reports: Deputy/SENCo, Playworkers, sessional staff, volunteers, interns and placement workers

Hours: 35 hours per week, 52 weeks per year

Essential Requirements: Appropriate early years, childcare, education or playwork qualification at Level 3 or above

The Person We Are Looking For:

The Senior Centre Manager will take full responsibility for the operations at PACE’s Camden Square Playcentre. They will ensure that all services are delivered in a safe way, in accordance with all legal and regulatory requirements and support the delivery of the PACE policies. Their responsibilities will be to create and retain a happy and committed staff team, lead them in delivering high quality play services that promote the children’s health and well-being, and assist in the development of new projects and services. As an experienced playwork manager, you will work effectively with stakeholders and develop positive relationships with parents/carers.

To succeed in this role, you will have an appropriate early years, childcare, education or playwork qualification at Level 3 or above.  You will also have experience managing staff and leading teams in delivering high-quality, inclusive play or childcare services.

You will be a team player with strong leadership and communication skills and be able to build positive relationships with people from all backgrounds, including service users, parents, staff and delivery partners. Additionally, you will be able to show us your knowledge and understanding of safeguarding, EYFS, Ofsted standards and relevant current legislation, as well as approaches for supporting children and young people with disabilities.

About PACE:

We are a local, grass-roots charity providing high quality, inclusive play services in Camden to children aged 2 -18 years.

Our team is what makes our work possible, and we look for passionate, experienced team members to ensure we deliver exceptional services to our community. In return, we offer our team an extensive package of benefits including:

• The London Living Wage
• 5% contribution to your pension
• flexible leave arrangements,
• ongoing professional development and training,
• Cycle to Work Scheme
• Employee assistance programme.

Because our team is our most valuable asset, we like to have our staff grow with us and promote from within.

We are committed to Equality, Diversity and Inclusion, and recruit team members in line with our policy statement on Equal Opportunities and Human Rights.

Please note this post is subject to an Enhanced Disclosure & Barring Service and satisfactory references.

 

Shop Manager - Wimbledon

Permanent, 35 hours

Starting full-time salary £23,581.58 a year (£12.96 an hour).The salary for this role is £23,581.58 and also includes a market supplement of £2,000 per annum

Wimbledon shop - 84 The Broadway, London, SW19 1RH

Make a real difference to the lives of disabled people

Would you like to work at the heart of your local community? Are you able to inspire a shop team? Do you have retail experience and are looking for the next step in your career?

If you answered yes to these then we have the perfect opportunity for you. 

The role

We’re looking for a Shop Manager to run our busy charity shop in Wimbledon. You’ll be working with a brilliant team shop team raising vital funds, and helping to create an equal future for disabled people.

Every day is different. You will be:

· Curating eye-catching fashion displays in the window

· Sourcing, pricing and merchandising stock

· Training and motivating the shop team

· Driving sales and community engagement

About you

As Shop Manager you’ll be passionate about retail and have a love of fashion with experience of running a shop, or you’ll be looking for a retail management role as the next step in your career.

To be successful in this role, you will be:

· Able to generate income by managing the shop

· effectively and commercially

· Confident working with people and leading a team

· Organised and have good attention to detail

· Comfortable using Microsoft Office packages

· Positive, reliable and proactive

Please make sure you explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people. 

About working in our shops

Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Focusing on sustainable fashion, engaging with local communities and leading our volunteers to deliver a great colleague and customer experience, we raise much needed funds to deliver an Equal Future for disabled people and their families.

Shop hours

It’s important for you to know that Scope Charity Shops are open every day. So some weekend and Bank Holiday cover is needed. Our full time hours are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us, please email us. You can find out more about interview adjustments on the Scope website.

Equality, Diversity and Inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities. 

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

· 35 days annual leave

· flexible working (where we can)

· company pension

· excellent training and career development

· strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues

· Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more

One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

Please note that successful candidates will be subject to an enhanced DBS check.

We welcome all applications by 11:59pm GMT on 25th July 2025.

Senior Marketing and Communications Manager

Brixton House is a new cultural space, developed from the rich and influential history of Ovalhouse Theatre, which presents and collaborates with voices and perspectives not currently centred in mainstream funded culture. We are a home of creativity and expression and aims to be a vital cultural beacon in Brixton. We focus on theatrical stories told through theatre and multiple other art forms. We are committed to and representative of Brixton, and a place where the lively and diverse communities who live, work and visit this place, come together to engage with culture and build community.

The Role

We are seeking a strategic, delivery-focused Senior Marketing & Communications Manager to lead the development and execution of integrated campaigns that grow audiences, build Brixton House’s brand as a destination venue, and increase earned income across our programme, festivals, community activity, and commercial hires and bar.

This role is central to articulating and amplifying the Brixton House story across all touchpoints. You will oversee campaign delivery across multiple platforms, manage content and agency partners, and support data-led audience development that speaks to both cultural relevance and commercial performance. Your work will sit at the intersection of cultural value, local impact, and audience-first marketing.
 
How to Apply

To apply, you should describe what attracts you to this position and provide clear evidence of your ability to meet the criteria outlined in the Job Description.

Visit our website and complete the below: 
 
·        Complete the monitoring form
·        Upload your CV
·        Upload letter of application, no more than two sides of A4, size 12 font

Deadline: 23 July, 23.59
Interviews will take place on 30 July, with a possible second round interviews on 6 August.

Location: Brixton
Contract Type: Permanent
Hours: 40hrs, some evenings required for events
Salary: £40,000 per annum
 
You may also have experience in the following roles: Marketing Manager, Communications Manager, Brand Manager, Digital Marketing Manager, Campaign Manager, Marketing and PR Manager, Audience Development Manager, Cultural Marketing Manager, Theatre Marketing Manager, Arts Marketing Manager, Content Marketing Manager, Social Media Manager, PR Manager, Marketing Communications Manager, etc.

REF-222 546

Salary: £29,120 per annum FTE (actual £19,968)

Contract: Permanent, following a 3-month probation period

Hours:24 hours across three days a week: Mondays, Tuesdays and Thursdays.

 

Do you want to make a tangible difference in the lives of some of the most deprived children in London? 

CARIS Families is a small frontline charity that offers holistic support to families experiencing homelessness in hostels in the London Boroughs of Camden and Hackney.  Amongst our other services, we run play and learning activities for children aged 0-16 from within 4 hostels in these boroughs, as well as a school holiday day trip programme.  Our services for children aim to reduce the stress on children and parents of living in overcrowded, insecure accommodation, and to put back essential childhood experiences that homeless accommodation deprives children of.

The services we currently offer our families in hostels are:

- Kids Club: an after-school play club in term time for 0-16s, run from our dedicated play club in the basement of one family hostel in Camden.

- Enrichment Trips and Summer Programme: a series of day trips for groups of families from our 4 hostels in the school holidays.  We take part in exciting activities and visit interesting destinations round London and the South-East, to ease the pressures of being stuck in the hostel during the long school breaks.

- Essentials Bank: Our Essentials bank runs weekly in term-time from two of our hostels, offering families free hygiene products such as toiletries, nappies, washing powder etc. to ease the pressure on family finances at a difficult time.

- Family Support Work and Housing Casework: we offer holistic casework to support families to ease the stress of their situation, from working on finances to supporting employment searches, to assisting with legal cases and supporting them to navigate their housing case and move out of homelessness as soon as possible.

We are currently looking for an experienced Play and Community Worker to join our dedicated frontline Family Services team, delivering this vital support to around 100 children and their families each year.

Responsibilities of the Role

The Play and Community Worker will:

- Deliver play and learning activities for children aged 0-16 at our hostel-based Kids Club’s play sessions during term time in the London Borough of Camden.

- Deliver our Enrichment Trips School Holiday programme during school holidays (in Camden, Hackney and the wider London and South-East England area)

- Deliver our term-time Essentials Bank programme, providing free household goods to families in hostels

- Assist the Services Manager with a range of administrative and operational activities to support the day-to-day running of our Family Services and CARIS Families’ operations as a whole

- Provide a warm and welcoming experience for children and their families attending CARIS Families’ services

- Engage enthusiastically and supportively with children in their play and learning experiences, through staff-led activities and facilitating child-led play

- Work proactively as part of our Family Services team, supporting colleagues, embracing change and contributing ideas to service development within our frontline Family Services.

Person Specification

We are looking for a Play and Community Worker who is:

- Qualified to Level 2 or 3, or prepared to work towards this qualification in: Playwork, Early Years, CYP Workforce, Youth Work or any related area

- Experienced in delivering play within a CYP or community work setting, and working with 0- to 16-year-olds

- Experienced in providing and facilitating safe and creative play experiences

- Passionate about improving opportunities for disadvantaged children

-  Understanding of the varied needs of children and their families, and of the impact of trauma and ACE on children’s development and wellbeing

- Able to maintain professional boundaries while supporting parents/carers and children empathetically, and with a person-centred, relational approach.

- Understanding of Equal Opportunities and Safeguarding best practice

- A good communicator, comfortable with working with a wide range of service users and professionals

- Proficient in use of Microsoft Office packages and basic web-based software applications (e.g. Canva)

- Reliable and diligent, with good time-keeping skills, who is able to work well as part of a team, take the initiative and lend a helping hand across our fast-changing, responsive frontline work

Are you a passionate and strategic policy professional ready to play a key role in shaping the future of social housing? Join Shelter’s Policy Team as a Policy Manager, where you’ll lead innovative, evidence-based policy development focused on boosting social rented homes across England.

About the role

This is an exciting opportunity join Shelter’s Policy Team as the Policy Manager responsible for Social Housing – at a pivotal time after the funding settlement for social housing is announced at the June Spending Review.

The successful candidate will lead policy work and be responsible for managing one Policy Officer. This challenging role means understanding the problems faced by people who come to Shelter every day for help, to enable us to respond to and influence national and local policy. It includes developing innovative and workable proactive policy solutions to fix the nation’s long-term housing problems. Shelter’s Policy Team prides itself on creating well-grounded but creative policy that can challenge any think tank – and winning real world change.

Role specifics

As Policy Officer for Shelter, you’ll drive our strategic campaigning on social housing, working closely with teams across research, campaigns, public affairs, and media to develop impactful, evidence-based policy and campaigns. You’ll identify emerging issues, lead policy development, and produce high-quality analysis and responses to influence government and public debate. You’ll build strong relationships with key stakeholders, represent Shelter externally, and line manage 1-2 Policy Officers, supporting their development and workload. You’ll also deputise for senior leaders when needed and play a key role in embedding our Anti-Racism Strategy and equalities across the team and campaigns.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

The team is 7 people strong and sits in the Advocacy and Activism branch of the Communications, Policy, and Campaigns division.  The Activism and Advocacy branch includes the Research, Public Affairs, Digital Campaigns and Community Organising teams. Using the latest data, research and intelligence from our services, we analyse the problems in our housing system and identify effective and creative solutions. We are campaigners focused on winning change for people, and we work in multidisciplinary teams like media, public affairs, campaigns and research to develop creative and hard-hitting campaigns. We support our services to identify and campaign for local solutions and lend expertise to our Community Organisers who support communities to fight for change in their area. Our work is grounded in the experience of the people who use Shelter’s services every day and is based on expert research. The Team combines works at a national and local level to tackle the root causes of the housing emergency and fight for home.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Who we are

Chefs in Schools is a young, ambitious charity that’s rapidly growing. Our mission is to improve kids' health, through improving school food & food education. Working in areas of high deprivation, we support and train schools and their kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share our learning and resources freely, aiming to inspire and enable others to follow our lead.

We’re backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well.

About you and the role

This role will take our charity’s mission to a wider audience at an exciting time of development and growth. For a small communications team, we punch above our weight - regularly hitting the headlines, getting featured on agenda-setting news shows, receiving pro-bono support from renowned agencies and we have high-profile ambassadors, such as Prue Leith, Henry Dimbley and Thomasina Miers in our corner. 

We need someone who’s creative, strategic and has great media contacts, or the knowhow to forge them, who can ensure a steady stream of coverage that gets our work in front of key audiences. This is an exciting time. Change is coming to school food - the government has committed to updating the school food standards and you’ll be part of the effort to transform the food kids eat in school every day. You’ll enjoy problem solving, crafting ideas and media opportunities, from stunts to stories. 

You’ll be working on exciting projects, experience some incredible food and be surrounded by an ambitious, diverse and dynamic team, all passionate about the power great food and food education in schools has to shape and change young lives. 

The responsibilities, skills and experience listed below are intended to give you an idea of what we need for this role. If you don’t meet every requirement but feel you would be able to work with us to deliver the majority of them, we urge you to apply anyway. We are dedicated to building a diverse and inclusive workplace, and for us the most important ‘experience’ is passion for our mission. You may be just the right candidate for this or other roles. We encourage applicants from all backgrounds, especially those from underrepresented communities, to apply.  

We want to get to know you at the interview and understand we can do this best if you’re at ease. We’re an inclusive employer and work hard to create a welcoming working environment for everyone, including appointing a neurodiversity champion to help us identify how we can make our work environment work for everyone. If you need adjustments to the interview process please let us know.

As we work with children & young people, an offer of employment will be subject to satisfactory references and DBS clearance, in line with our safeguarding policy.  

Key responsibilities:

• Work with the Head of Communications to develop and deliver content, media moments and campaigns that help raise awareness of our cause and achieve our wider strategic goals.

• Work closely with colleagues, school chefs and teachers to unearth compelling content that will connect with key audiences.

• Identify, create and secure opportunities for coverage of our charity’s mission in target publications and platforms.

• Create and deliver communications plans and assets.

• Build networks and contacts within mainstream, education and food-related traditional and social media platforms to secure proactive story and content placement.

• Deal with reactive media queries to tight deadlines, overseeing preparation of briefs and Q&As.

• Oversee the ongoing development of our website and work to improve user experience. 

• Evaluate the success of campaigns, setting and tracking key metrics, feeding learnings back into future work in a cycle of continuous improvement.

• Monitor and control spending against delegated budget, clearing any anticipated variance with the Head of Communications in advance.

• Develop and deliver a patron and ambassador strategy.

• Oversee content creation for our online platforms, resources and marketing materials, ensuring brand consistency and appropriate audience targeting.

• Ensure any data collection via our website or other platforms is compliant with GDPR and any related or superseding legislation.

• Line manage and mentor the Communications Officer and Social Media Officer, with a commitment to ensuring their development.

Skills & experience:

• 3+ years prior experience in a similar role.

• You have interest and belief in our mission to improve kids’ health through improving food and food education in schools.

• You are organised, methodical, strong on detail, and able to map out deadlines and plan ahead.

• Experience of line management in a hybrid working environment. You must be committed to developing the team.

• You have proven success designing and delivering communications plans and campaigns.

• You have experience successfully pitching stories and/or collaborations to media, journalists and influencers.

• You understand how to create engaging content - both written and visual.

• You spot opportunities for coverage and know how to make them happen.

• You’re up to date on media and communications trends and able to stay ahead of the curve.

• You’re capable of managing multiple projects simultaneously.

• You’re confident enough to deputise for the Head of Communications, such as deciding which reactive media queries to pursue, presenting at events and crisis management.

• You can constructively critique the work of others with an emphasis on learning and continuous improvement.

• You have excellent writing skills and communication skills.

• Experience of education media would be nice.

Benefits

You would be joining a friendly, supportive team who works hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality’s happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.

We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays.  We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.

We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.

Application process

In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to their day-to-day job. Please follow this link to answer the questions and submit your application along with your CV.

We recommend that you develop your answers offline and copy them in when you’re ready to ensure you don’t lose your work if interrupted.

Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. A long list of candidates will then additionally have their CVs reviewed. Shortlisted candidates will be invited to a 30 mins online interview. Successful candidates will be invited to attend a second, in-person interview at our office in Brixton, London.

For the first interview, we will ask you to submit a short written exercise.

Expected duration of this application process: 4-6 weeks

Job title: Service Manager - Night Shelters

Location: On site at our office – Argon House, Argon Mews, London, SW6 1BJ

Contract type: Permanent

Reporting to: Head of Operations & Service Development

Hours of work: 35 hours per week (5 days per week)

About you

As the Service Manager for our night shelter service, you’ll be at the heart of Glass Door’s mission, delivering the largest network of night shelters in the UK.  This pivotal role offers you the chance to make a real difference by managing a dedicated team across multiple sites, ensuring high-quality, consistent service that supports our guests to build a route out of homelessness.  We’re looking for a dynamic, proactive leader with a passion for problem-solving and a compassionate service delivery.

What you will do as part of our team

The Service Manager is responsible for the following:

Service delivery 

· Lead all aspects of the planning, preparation, and delivery of the night shelter service. 

· Oversee the day-to-day operations of the service, directly engaging with staff and guests to ensure high-quality service delivery. 

· Ensure operational policies are consistently followed, providing guests with a reliable and uniform service experience. 

· Manage the rota across three night shelters to maintain adequate staffing at all times. 

· Manage a fleet of three vehicles used for the night shelters, ensuring their availability and maintenance. 

· Ensure all staff are fully aware of service provisions, requirements, and expectations. 

· Lead the continuous improvement of the shelter service to better meet guest needs. 

· Ensure due diligence is performed, and that reporting and records are accurately maintained. 

· Collaborate with the Head of Operations & Service Development to keep expenditures and income within agreed budget limits. 

· Liaise with casework colleagues to ensure seamless collaboration between night shelter and casework staff. 

· Ensure the night shelters are aligned with other statutory and charity services to best meet the needs of our guests. 

· Conduct and maintain annual general and fire risk assessments for each shelter venue; actively maintain the service-level risk register and contribute to organisational risk register. 

· Promptly raise concerns and safeguarding issues in accordance with relevant policies and procedures.

· Ensure policies and procedures are up-to-date with annual reviews, and provide staff with training and guidance on compliance and best practices. 

Management 

· Manage and supervise a seasonal staff team of approximately 40 individuals. 

· Oversee the full employee lifecycle management, including: recruitment, onboarding, training and performance management. 

· Lead the recruitment and training of seasonal shelter staff. 

· Provide high-quality support and line management to night shelter staff, delivering clear guidance, support, and effective leadership. 

· Ensure excellent performance management, support, and supervision of Night Shelter Managers and staff, including monitoring annual leave and addressing performance issues in line with Glass Door’s policies. 

· Empower seasonal managers to deliver high-quality, safe support and effective guest management in accordance with Glass Door policies and procedures. 

· Regularly monitor the quality of support and service by conducting site visits to the night shelters. 

· Organise and deliver a comprehensive training programme for shelter staff. 

· Facilitate regular supervision and team meetings to promote effective teamwork and communication. 

· Ensure the In-form system is utilised efficiently by shelter staff, with timely updates to reports, and prompt, accurate record-keeping. 

· Provide timely support, advice, and guidance to staff as needed. 

Service Development and Planning  

· Play a lead role in the annual planning of the night shelter service and contribute to the annual services business plan. 

· Drive the achievement of organisational targets and objectives as outlined in Glass Door’s business plan. 

Additional  

· Cultivate positive relationships with guests, staff, professionals, partners, suppliers, and the local community.

· To undertake any other duties that can be reasonably required to meet the operational needs of Glass Door.

· Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy. 

 

Person Specification 

Essential: 

· Proven experience working with and understanding the needs of people experiencing homelessness or similar disadvantaged groups. 

· Experience in leading a service and managing frontline teams. 

· Demonstrated problem-solving abilities through proactive learning. 

· Understanding and appreciation of trauma-informed care. 

· Valid driving license for manual transmission with the willingness to drive the Glass Door vehicles. 

· Ability to work independently, with strong decision-making skills and initiative. 

· Highly organised with excellent time-management abilities. 

· Exceptional communication skills, adaptable to various styles and approaches. 

· Strong IT proficiency, including advanced Microsoft Office skills. 

· Willingness to work occasional evenings and weekends, with the flexibility to cover shifts in emergencies. Time off in lieu provided. 

· Proactive approach in resolving challenging situations and achieving desired outcomes. 

· Empathetic and professional in handling challenging circumstances. 

· Ability to implement and adhere to health and safety, HR, and operational policies. 

· Strong commitment to equal opportunities and diversity. 

Desirable: 

· Advanced IT proficiency, particularly in AI tools and technologies, with a proven ability to quickly learn and adapt to new software or web applications. 

· Relevant training or certifications (e.g., project management, trauma-informed care, IOSH Managing Safely). 

· A lived experience of homelessness. 

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness. 

The role of the Interim Voice and Representation Manager is to work with the Director of External Affairs and Voice and Influence Programme Manager in the management and coordination of the core Capacity Building and Infrastructure Support Service. This will primarily be through leading on the delivery of key outcomes and outputs within the service to facilitate improved governance and operation of voluntary sector groups and organisations. It will also mobilise new programmes due to come online within the service and support the longer-term sustainable delivery of METRO GAVS. In addition, the role will work to promote and represent the interests of the voluntary sector, including local communities, with strategic stakeholders in the Royal Borough of Greenwich.

Salary:  £34,000
Contract: Temporary, 5-6 Months
Location: Home-based, covering the South Coast of England (access to a car required)
Closing date: Rolling

We are delighted to be working with a brilliant national cancer charity to recruit a Relationship Manager – South Coast to join their passionate Regional Fundraising team on a contract basis for 5-6 months.

As the Relationship Manager, you will play a key role in identifying, supporting, and retaining regional supporters. You’ll build strong relationships with individuals, community groups, and corporate partners to generate sustainable income and ensure the charity continues to make a difference in the lives of people facing cancer.

To be successful as the Relationship Manager, you will need:

• Experience in community or regional fundraising, with a proven track record of meeting income targets
• Excellent relationship-building and communication skills, with the ability to inspire and influence a wide range of supporters
• A supporter-first mindset, with empathy and compassion when working with patient-related supporters
• Strong organisational skills and the ability to manage a diverse portfolio of fundraising activities
• A full UK driving license and access to a car, as travel across the South Coast is required

If you would like to have an informal discussion, please call Ashby Jenkins Recruitment and ask to speak to Harry.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

If you would like to discuss this role with us please quote the reference 2637HW

 

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation,
our staff team is helping 56,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking for a high-calibre candidate to take on the role of Regional Operations Manager for our centres in South London (Walworth, Kennington and Brixton) along with our centres in Southampton and Brighton.

As a Regional Operations Manager you will line manage the Centre Leaders in your region to ensure that centres are working effectively, that the high quality of programme delivery to young people is maintained across the cluster, and that targets are monitored and met. 

And of course, you will need to have a genuine passion and enthusiasm for working with young people and helping them achieve their ambitions.

The role at a glance

Conract:  

This is a permanent role. This role can be either full-time or part-time (0.8 FTE) - responsibilities will be adjusted proportionally for part-time candidates.

Start date:

September 2025 (or as otherwise agreed)

Working hours:

Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30

We are a delivery organisation providing frontline educational services for young people. We are an organisation with team members at different stages of their career, including many in their first roles: We are committed to nurturing talent and providing a developmental culture for all. Our team works in-person 4 days per week (or 3 days for a 0.8 FTE staff member) with 1 day working from home.

Location

The role would be based at one of our centres in the South London and South Coast cluster:
South London: Walworth, Kennington, Brixton  
South coast: Southampton, Brighton 

Regular travel to all centres in the region will be required. 

Application deadline: 9am Monday 4th August 2025

We're looking for an organised, compassionate and resilient Deputy Manager to join our Learning Disabilities service in Hertfordshire.
£34,000.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
A Deputy Contract Manager is to support the Area Service Manager who is responsible for the effective management of all contracts within their designated patch, including line managing the relevant front line staff.
Experience with working with Severe Learning Disability, Profound Autism, and behaviours of distress needed.

What you'll do:
* Support the Area Service Manager to drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary
* Support the Area Service Manager, using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets
* Successfully lead and motivate the team to ensure the championing of and maintenance of a positive local culture within your service
* Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution
* Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc.
* Supporting Area Service Manager in maintaining quarterly staff succession plans

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement and inclusion
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments

What you'll bring:

Essential:
* Educated to degree level or equivalent
* Holds relevant CMI/NVQ Level 4 or other business/management qualification
* Sound understanding of Positive Behaviour Support framework2 years of experience with profound autism or complex learning disability

Desirable:
* Any other relevant professional memberships and/or specialist qualifications
* Clinical background or relevant experience

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job decription