Community manager jobs in west london, greater london

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work.

About the role

We have a fantastic opportunity for a Shop Supervisor to make a difference and deliver positive social impact in the local community while also raising money to fund Crisis’ work ending homelessness.

As a Shop Supervisor, you will support the Shop Manager and Assistant Shop Manager to deliver an outstanding customer experience. You will play a key role in delivering customer service and supporting volunteers, as well maintaining the look and feel of the shop and processing stock. You will work towards ambitious sales and training targets, maximising the impact on our mission to end homelessness.

This is a unique retail opportunity where you will also be involved in delivering on the job training for Crisis members, supporting them to gain the skills and confidence needed in the workplace. You will work collaboratively with your team and will have opportunities to build your own skills and career progression.

About you

To be successful in this role you will have significant retail or customer service experience alongside a genuine interest in charity retail. You will be seeking a challenge that stands out from other retail roles and will be looking to build a career in this sector. You will be committed to Crisis’s values and mission to end homelessness.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 

• Pension scheme with an employer contribution of 8.5% 

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay.

• Flexible working around the core hours 10am-4pm 

• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 24 August 2025 at 23:59

Can I use Artificial Intelligence (AI) technology for my application?

We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

Are you a recent graduate passionate about social justice and looking to make a real impact?
Join a small, dedicated team at C4WS Homeless Project and help support people experiencing homelessness with dignity and compassion.

This is an excellent opportunity to gain hands-on experience in the homelessness sector and contribute to a grassroots organisation making a tangible difference in Camden.

About the Role

We’re looking for a flexible, compassionate and organised Project Worker to join us from October. You’ll support our Winter Night Shelter, assist with guest services and casework, and lead on communications through social media and newsletters.

This varied role offers a unique insight into frontline homelessness work, while building skills in project delivery, volunteer management, and digital content creation.

Key Responsibilities Include:

• Staffing 2 evening shelter shifts per week (Nov–Apr)

• Supporting volunteers and guests during shelter operations

• Assisting guests with appointments and move-on support

• Managing bookings for showers, laundry, and wellbeing sessions

• Running C4WS social media accounts and producing content

• Providing admin and reporting support to the team

• Helping with community programmes and practical logistics

About You

We’re looking for someone who is:

• A recent graduate (any discipline) with a strong interest in homelessness or community work

• Friendly and empathetic, with great communication skills

• Organised and reliable – able to juggle tasks in a small, busy team

• Confident using social media professionally

• Willing to work occasional evenings and weekends as part of a rota

Desirable:

• Experience working or volunteering with vulnerable adults

• Knowledge of housing/homelessness issues

• Creative skills for digital or print content

• Driving licence (helpful but not essential)

Why Join Us?

At C4WS, you’ll be more than just a team member – you’ll be part of a mission-driven community. We offer a supportive environment, varied responsibilities, and the chance to work directly with people at a pivotal moment in their lives.

How to Apply

Please send your CV and a short cover letter explaining why you’re interested in the role.

The closing date for applications is Tuesday 9th September at midday.

Interviews will be conducted on Monday 15th and Tuesday 16th September in person, at our offices in Euston.

C4WS Homeless Project is rooted in Christian values. We welcome applicants of all backgrounds and beliefs who are happy to work respectfully within our ethos.

We are committed to diversity, equity and inclusion, and warmly encourage applications from people of all backgrounds, especially those with lived experience of homelessness.

XLP is a youth work charity that doesn’t flinch in the face of challenge. We’re here for young people growing up in communities where poverty, exclusion and lack of opportunity too often shape the odds. Our work with young people aged 11 to 25 is long-term, rooted in relationships and built to last.

We’ve got big plans and we need the fundraising power to match. Our vision is to grow XLP’s impact across London by building a fundraising engine that’s ambitious, strategic and fit for a medium-sized charity. This role is about making that leap to unlocking major new income streams.

That means bold action. It means going after bigger grants, attracting larger gifts and shaping a sharp, strategic approach to long-term income growth. It means helping build and lead a strong, values-driven fundraising team with the drive and determination to go the distance. You’ll bring precision, persistence and the skill to turn complex work into compelling funding applications.

You won’t be doing this alone. You’ll be part of a supportive, driven team and you’ll get stuck into a wide range of fundraising activity that gives you insight, experience and real influence.

This is about making a difference. If you want to help reshape the future for thousands of young people, this is your chance.

We are proud to be an employer that puts Equity, Diversity and Inclusion at the core of all that we do, for the benefit of our employees and volunteers, our partners, and the communities that we work with. We are proud of our diversity and are therefore keen to receive applications from people who may be under-represented.

A unique and exciting opportunity has arisen for an individual to join a dynamic and growing satellite Students’ Union in the heart of Canary Wharf. This role will have the opportunity to tap into a variety of different areas of Students’ Union life working with the Students’ Union Manager (London) and Student Experience Coordinator to develop and deliver a bespoke range of opportunities for our students studying at the University of Sunderland in London.

This is a newly funded post for the organisation, recognising the impact that the Students’ Union in London, has on the lives and experiences of our students studying at the University of Sunderland in London.

About the role:

If you are driven by the belief that everyone deserves the chance to rebuild their life, this is your opportunity to play a pivotal role in transforming that belief into reality. We are looking for an Assertive Outreach Worker to join us (on an up to 12 months maternity cover), stepping into a position that blends leadership, creativity and direct impact. In this role, you will hold a caseload of 15 clients across Westminster and temporary accommodation sites in boroughs across London, working as part of a close-knit, specialist team alongside four other Assertive Outreach Workers, a manager and a psychologist. Together, you will operate within psychologically and trauma-informed approaches, ensuring every interaction is purposeful, respectful and geared towards helping our clients take the next steps in their journey.

Your day will be as varied as it is rewarding - guiding clients to sustain their tenancies, improve their physical and mental wellbeing, engage with substance use support services, and access routes into employment. You will cultivate strong partnerships with local agencies, from statutory services to specialist providers, ensuring no opportunity for progress is missed. You will also play a crucial role in assessing needs, identifying risks and maintaining accurate, meaningful records that help shape the support we provide. This is not just a chance to change lives on an individual level, but to be part of a national project pioneering new techniques to improve outcomes for people facing complex challenges around substance use.

At Single Homeless Project (SHP), we believe that our people grow as our impact grows. This role will immerse you in innovative practice, expose you to expert collaboration, and offer opportunities to develop your skills and experience in ways that can shape your career for years to come. The work you do here will ripple far beyond the people you directly support - strengthening communities, influencing practice across the sector, and helping to build a London where homelessness is not a barrier to a better future.

About you:

• Understanding and experience of working with the issues faced by people who experience mental ill health, substance use issues, and who have offending histories, in accessing the appropriate support from services.
• A working knowledge of best practice to support individuals who may be classified as ‘experiencing multiple disadvantage’ including Trauma Informed Approaches.
• Experience working as part of a multi-agency partnership to address complex problems and bring about positive change.
• Familiarity with relevant housing, health and social justice legislation, policy and best practice relevant to systems change and people with multiple needs.
• A good and current understanding of safeguarding issues and procedures.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important Info:

Closing Date: Sunday 7th September at midnight

Interviews: Tuesday 16th September in Kings Cross at SHP Head Office

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.

ABOUT NOAH'S ARK CHILDREN'S HOSPICE

We help babies, children and young people with life-limiting or life-threatening conditions, and their families, make the most of every day. And for those who die young, we do all we can to bring comfort to their last moments.

By providing exceptional care, organising fun activities and days out, Noah’s Ark helps families do things they never thought possible. We help those we support to enjoy life as children, rather than as patients and as families, not just as carers.

JOB DESCRIPTION 

• To make a significant contribution to, and have responsibility for your own part of reaching of our Corporate Fundraising target (currently £855k pa)
• To proactively secure new corporate relationships to strengthen our pipeline of partners to enable us to support a growing number of children and families.
• To provide high quality account management to your own high-value partnership portfolio, growing both income and engagement, and spotting opportunities to support the charity holistically. This will be achieved by working collaboratively with colleagues across the charity to develop creative, bespoke pitches and meaningful programmes and engagement plans for corporate partners, which clearly demonstrate impact  
• To provide supervisory support to officers and to step up in the absence of the Corporate Partnerships Manager

ABOUT YOU

We're looking for a fundraising superstar who knows how to make corporate partnerships flourish. You'll have a proven track record of managing impressive company portfolios worth five figures and above, and a knack for winning exciting new business that makes a real difference.

You are a natural communicator who thrives on building meaningful connections. Whether you're chatting with board members or community volunteers, you'll adapt your style effortlessly whilst staying organised and managing your time like a pro.

You love bringing people together and getting them excited about our mission. As a confident speaker who genuinely enjoys networking, you'll inspire supporters both old and new, sharing our story in a way that really resonates.

Working alongside our Corporate Partnerships Manager and Head of Partnerships and Events, you will help bring our strategy to life. You will nurture relationships with prospects and loyal supporters alike, helping them find the perfect way to champion our cause.

You are a natural collaborator who enjoys working across different teams, and you're happy to roll up your sleeves for the occasional evening event or weekend activity (don't worry – you'll get that time back!).

Community Based/Home Working – South East

Permanent, Full Time

Circa £30,000 plus competitive benefits

Do you want to make a difference?

Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk ad in this role you will have the opportunity to be part of our RAF Family. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.

It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.

Join the RAF Family and play your part in making a difference.

Do you want to play a part in what we do?

People are at the heart of what we do. Together we:

· Help reduce social isolation and loneliness among veterans. 

· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.

· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.

· We provide grants to help with the cost of living. But this is just a few of the ways we help.

We are seeking an individual to undertake the dual role of promoting the profile of the RAF Benevolent Funds welfare offer, whilst also carrying out welfare casework. This is a community-based position working from home but covering the South East of England, East Sussex, West Sussex, Surrey, Kent and Essex.

Post holders will be expected to undertake holistic assessment of need both remotely (over the telephone and online) and when required in person across their region. You will be expected to work with individuals who may have complex and sometimes challenging welfare needs, assisting them by identifying appropriate support from within both the RAF Benevolent Fund and the wider statutory and military charity sector, ensuring that support is made available to meet their need through the case working process.

The successful candidate will have experience of working in a social welfare role supporting individuals and will have strong people and relationship-building skills, as well as empathy with or understanding of issues affecting the Armed Forces community.

This is home based and the candidate must have their own vehicle for use of traveling around the region covered. Occasional travel to London will be required. The successful candidate for this role will need to be Enhanced DBS checked and prove they have the right to work in the UK.

To apply, please send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.

The closing date for applications is Wednesday 3rd September 2025, 5pm.

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website. This role requires an Enhanced DBS check. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

 

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Director of Income Generation & Marketing will lead the design and delivery of an ambitious, innovative, and sustainable income generation and marketing strategy. This role is responsible for significantly growing Muslim Aid’s financial resources, enhancing its brand presence in the UK and internationally, and expanding its footprint in new and emerging economic markets, ensuring all activity is firmly aligned to Muslim Aid’s mission and values.

The Director will drive high impact fundraising initiatives across multiple channels, working closely with Country Directors, global teams, and other SLT colleagues to unlock new funding opportunities, diversity income streams and maximise donor engagement. They will cultivate strategic partnerships with corporate, institutional, and philanthropic stakeholders, while ensuring the highest standards of compliance, governance, and ethical fundraising practice.

This is a result driven leadership role, accountable for delivering measurable income growth, strengthening market positioning, building and developing a high performing team, and ensuring Muslim Aid’s brand and fundraising activities are aligned with organisational priorities and global impact goals.

About the Role:

1. Lead the development and delivery of a bold, multi-channel income generation strategy planning philanthropy, digital, institutional, corporate, and brand led campaigns that drives ambitious, measurable growth and long-term sustainability.
2. Provide strategic oversight of all fundraising activities, ensuring quality, compliance, and consistency with global standards, organisational policies, and ethical fundraising practices.
3. Lead the design and delivery of innovative, results-driven fundraising campaigns across public, major donors, institutional, corporate, volunteer, and digital channels, ensuring measurable growth and strong return on investment.
4. Provide strategic leadership in cultivating, creating, and establishing high-value relationships with individuals, foundations, corporates, and institutions, ensuring alignment with Muslim Aid’s values and long-term organisational priorities.
5. Provide strategic leadership to the Income Generation & Marketing team, building a high performing, motivated, and accountable workforce.
6. Lead the development and management of multiple departmental budgets, including financial planning, resource allocation, forecasting, invoicing, and payment processing, ensuring optimal use of funds aligned with organisational financial goals.

About You:

To be successful in this role, you will need:

1. Degree or higher in Business Administration, Marketing, Fundraising, or a related field.
2. Extensive senior level experience leading fundraising and income generation in a nonprofit or international development context.
3. Proven track record of designing and delivering multi-channel fundraising strategies that drive significant income growth.
4. Deep knowledge of institutional fundraising, major donor, corporate partnerships, digital fundraising, and philanthropic sectors.
5. Exceptional leadership skills, with ability to inspire, develop, and manage high-performing teams.
6. Outstanding communication, negotiation, and influencing skills across diverse stakeholders and cultures.

Why you should apply:

Join Muslim Aid as the Director of Income Generation & Marketing and play a pivotal role in shaping the future of our fundraising and brand presence on a global scale. This is a unique opportunity to design and deliver an ambitious strategy that will drive sustainable income growth, diversify revenue streams, and expand Muslim Aid’s reach into new and emerging markets. You’ll lead innovative fundraising initiatives across multiple channels, build high-value partnerships with corporate, institutional, and philanthropic stakeholders, and ensure our marketing activities elevate Muslim Aid’s visibility and impact. If you’re ready to deliver measurable results, expand global opportunities, and help secure the resources needed to transform lives and communities in need, apply now to be at the forefront of our mission.

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 Privilege days
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV.

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We’re one of the largest student-led organisations in the UK and a charity with over 52,000 members. With a staff team of more than 120, a range of services including advice, sports, representation, volunteering and an annual turnover of more than £16m, we’re a growing organisation making impact for our members. 

We are seeking a Project Coordinator (Prevention and Intervention) to work alongside the wider Advice & Wellbeing team, and be responsible for engaging inactive students in the Active Bystander programme; helping us to achieve our goal of supporting and developing a vibrant and inclusive community of students. This role forms a key part of our Advice & Wellbeing team. The team aims to promote the interests and welfare of students at UCL during their studies, and through our sector-leading Active Bystander Programme we deliver an outstanding proactive intervention initiative that is peer-led and student driven, and promotes a vibrant and inclusive student community.

The role is a full time and permanent contract. This role is also a hybrid working role, where 40% of the role will be on campus based.

Job description

Have you got previous experience of coordinating projects and/or programmes? Have you got previous experience of delivering training? If the answer is yes, then we want to hear from you.

Our ideal candidate will be responsible for coordinating the programme, as well as inducting and training our student workshop leaders. The right candidate will conduct regular stakeholder engagement exercises to garner feedback, ensure quality of training and inform the future development of the programme. The successful role holder will also work effectively with Union, UCL and external teams, including departmental and faculty staff, Student Support and Wellbeing, Accommodation, Casework & Regulations Team, Crime Prevention & Personal Safety Team, to promote the programme, seek information/assistance, and make appropriate referrals and signposting where necessary.

How To Apply

Please apply directly on our website. 

Applicants should note that CVs will not be accepted and that the statement of support for application should address the selection criteria in the person specification and outline your reasons for applying.

Interviews will take place on 3rd, 4th or 5th September 2025.

Location: The Baytree Centre, London
Hours: 21–28 hours per week (to be agreed between Monday–Thursday, 9AM–6PM)
Salary: £50,000–£59,000 per annum (FTE, pro-rated)
Application Deadline: 1 September 2025 at 23:59PM
Eligibility: This post is open to women only under Schedule 9, Paragraph 1 of the Equality Act 2010.
Contract: 12-month interim (Fixed Term Contract with view to permanent)

About the Role:

As Development Director, you’ll lead Baytree’s fundraising, communications, and corporate engagement—driving income and influence making it possible for even more girls and women to achieve their potential. You’ll report to the CEO and play a key role on the Senior Management Team, shaping strategy and unlocking new opportunities for growth.

This is a dynamic and outward-facing role for a strategic thinker with a passion for storytelling, partnership-building, and social impact.

Key Responsibilities:

• Fundraising Leadership: Deliver a diverse income strategy across trusts, corporates, major donors, digital campaigns, and events.
• Communications: Shape Baytree’s voice and tell bold, data-driven stories that resonate with stakeholders.
• Corporate Engagement: Build long-term partnerships that align with Baytree’s mission and add real value.
• Team Development: Lead and coach a high-performing team, fostering a culture of excellence and care.
• Strategic Leadership: Contribute to organisational strategy, performance reviews, and risk management.

What We’re Looking For:

• Proven experience in fundraising and income generation
• Strong communication and stakeholder engagement skills
• Strategic mindset with experience in team leadership
• Ability to align fundraising with programme needs and impact
• Commitment to Baytree’s mission and values

About the role

We are looking for an enthusiastic and proactive person to join our small yet ambitious fundraising and communications team at Cherry Trees as Fundraising Assistant. Whilst support and administration are at the heart of this role, you will play a key role in supporting the team across all fundraising areas and could be a great opportunity for someone looking to take their first steps into fundraising and/or administration. We are also committed to offering training/qualifications to support the individual in this role.

We’re looking for someone with great people skills, as well as drive, initiative and determination. You’ll be diligent with details and accuracy, and have a dynamic approach to your work. You will be a natural problem solver, always looking to improve upon current processes to improve on efficiency.

About Cherry Trees

Cherry Trees provides home from home care for children with complex disabilities and a meaningful break for their families across Surrey and the surrounding areas.

Key responsibilities

1. Fundraising

• To be the first point of contact for all fundraising enquiries that come in by telephone, email, post, and in person.
• Support the team by recording and sending fundraising materials to those raising money for us through events and challenge event.
• Ensure communications such as letters, certificates and emails are processed in an appropriate and timely manner.
• Provide support to the events, community, partnerships, and individual giving teams and their programmes of activity.
• To develop a good understanding of fundraising activity and to maintain the processes behind registration and online giving platforms such as JustGiving, Benevity, CAF, MuchLoved etc.
• Monitoring and replenishment of office supplies.
• Help to actively promote participation in our fundraising events and activities.
• When necessary, support the communications team with marketing, social media, mailing activity.
• Other general fundraising and administration duties, as and when required to ensure the smooth running of the department including assisting in other team projects when they arise.
• To represent Cherry Trees on occasion at community events or other activity, and being flexible and willing to travel and attend events outside normal office hours (time off in lieu given).
• Support volunteer recruitment and management.

2. Finance

• To ensure all donations/payments are processed and recorded on the fundraising database accurately and within the appropriate time frame, and supporters are thanked in a timely manner.
• To take donations over the phone or guide donors to make their donation online.
• To process the weekly fundraising income and financial reconciliation (training will be provided).

3. Stewardship

• Provide excellent support and stewardship to our supporters, challenge event participants, individual givers, community supporters and volunteers.
• Build, manage and maintain rewarding relationships with existing and new supporters and colleagues and teams across Cherry Trees with a ‘friendly-face’ approach.

4. Information Management and other

• Using the fundraising database (Donorfy) ensure all activity and correspondence is recorded accurately, as well as supporting our team’s financial processes and data export needs (training will be provided).
• Be responsible for ensuring all records are added/maintained/updated on the fundraising database, and ensuring all contact preferences such as unsubscribes are updated accurately and in a timely manner.
• To develop an in-depth knowledge of the database to be the go-to person, and identify opportunities to support your own activity and that of the team.
• Continuously aim to improve the efficiency of administration processes necessary for the smooth running of the fundraising department.
• Create/update how-to guides within your area of responsibility.
• GDPR compliance - ensure supporter data is handled in line with GDPR, maintaining accurate records, respecting communication preferences, and supporting data protection procedures.
• To undertake other reasonable activities as required by your line manager or the Head of Fundraising & Communications.

About You

• Understanding the value of our supporters: You will need to help build our relationships and processes to ensure we can make everyone feel as special as they are, whilst growing the number of people supporting us.
• Passionate about the charity sector: You are enthusiastic about the mission of Cherry Trees and committed to supporting families and children with complex disabilities.
• Strong organisational skills: You have a keen eye for detail and able to manage multiple tasks and priorities in a busy fundraising environment.
• Excellent communication skills: You are confident in both written and verbal communication, able to engage effectively with supporters, colleagues, and the wider community.
• Tech-aware: You are comfortable using databases, Microsoft programmes, and online giving platforms, with a willingness to learn new tools and software. Full training will be provided.
• Team player with initiative: You thrive in a collaborative setting but are also proactive and capable of working independently to drive our fundraising vision forward.

For the complete Job Description and Person Specification, please download a copy.

How to apply

Please submit a supporting statement no longer than one side of A4 and copy of your CV, candidates who do not supply a supporting statement cannot be considered.

Early applications are recommended as closing date could be brought forward, due to screening applications on an ongoing basis.

Closing date and selection process

Closing date for applications: 11:59pm, 31 August 2025

Applicant’s CVs will be reviewed, following which those selected to proceed to the next stage will complete a short application form and receive further information.

About KLS’ Future Foundations education team 

Future Foundations is an education programme of Katherine Low Settlement. Since 2004, KLS’ Future Foundations education team of 10 part-time staff and over 100 volunteers, have supported young refugees and their families in Battersea and the London Borough of Wandsworth to thrive in their education. Through mentoring, family support, casework and homework clubs, we provide the tailored support each young person and their family (if they have one) needs to overcome the barriers to education they face at home and school. 

Key Objectives for this Role

Working under the supervision of the Senior Caseworker you will: 

Key Objectives and Details for this Role

Working with the Senior Caseworkers and Team Manager your role and responsibilities include: 

•Support staff to liaise with young people and their families/carers to communicate information regarding our work

•Provide information, support, advocacy and guidance to children and young people from refugee backgrounds (and their families/carers when available), to ensure that they are able to access their educational rights.

•Increase communication and understanding between young people, families, social services, schools and other professionals

•Develop relationships with schools and relevant agencies, in order to make and obtain referrals, and support refugee young people and their families access educational services.

•Empower young people and their parents to take control and be their own best advocates

• 

Main duties and responsibilities:

·Run 2 monthly evening drop in advice sessions at KLS youth club 

·Run 2 monthly drop in advice sessions at Southfields Acadmey

·Support refugee young people including unaccompanied asylum seeking young people (and their families/carers when available) to overcome barriers to access and thrive 

·Identify and assess their needs and advocate with them for their rights and entitlements

·Provide information and advice whilst working other agencies (e.g. social services, and mental health)

·Refer them to other agencies as appropriate.

·Make and follow up on internal and/or external referrals and signposting whenever relevant and according to adequate referral pathways, in response to the young people’s needs

·Liaise between young people (and with their parents/carers when available) with school, social services, other agencies and foster carers, to support young people holistically to overcome educational barriers

·Work with Future Foundations to Learn team members to share casework information and advocacy needs and to develop the work of the whole team in supporting local refugee young people and families

·Advocate on behalf of and/or represent young people by preparing reports and attending appeals or interviews or meetings with them

·Be familiar with local schools and services. Work with professionals in complementary statutory and voluntary services in person, by phone or by email.

·Maintain accurate and detailed casework records, action plans and monitoring data and be self-administrating. Ensure information on our database is accurate/up-to-date

·Compile data and case studies as requested by your line manager and in compliance with relevant funder requirements, ensuring reporting deadlines are met

·Keep and maintain robust recording and monitoring systems

·Respond to enquiries by telephone, e mail, referring on internally or externally organisations when necessary

·Maintain excellent safeguarding practices

Teamwork and reporting

•Work with Future Foundations team members to coordinate work, refer young people and/or parents/carers to our casework and advice team. 

•Contribute to reports for trustees and funders and attend periodic meetings with funders

•Communicate well with other teams within KLS to provide a high-quality service to our members

Other Duties 

•Participate in regular supervision and annual appraisals; help to identify your own job related development and training needs.

•Always work with anti-discriminatory, empowering practice, ensuring everyone is treated with dignity andrespect.

•Adhere to Katherine Low Settlement’s code of confidentiality, safeguarding and equal opportunities policies. 

•Undertake your role in a professional manner and maintain a high-quality standard of work in accordance with the aims, values and ethos of KLS.

The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.

About The Role

Legacies are one of the most vital sources of income for the Royal British Legion, helping us continue our work supporting the Armed Forces community. We’re now looking for a Legacy Management Officer to join our dedicated team and ensure that every gift left to the charity is managed with care, professionalism, and in line with the wishes of our supporters.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

In this role, you’ll take responsibility for a varied caseload of legacy files, from straightforward pecuniary gifts through to more complex residuary estates, foreign assets, and occasionally contentious cases. You’ll be the point of contact for executors, solicitors, other charities and beneficiaries, ensuring estates are administered correctly and that the Legion receives its full entitlement. Alongside this, you’ll play an important role in protecting our reputation and maintaining the trust of our supporters and their families.

We’re looking for someone with proven experience in Wills, Probate and Trusts, or legacy administration, whether that’s from a legal practice or a charity environment. Strong knowledge of inheritance tax, estate accounts and the wider legal framework is essential, along with excellent attention to detail and the confidence to make decisions on complex issues. You’ll also need to be highly organised, resilient under pressure and able to handle sensitive conversations with empathy and professionalism.

In return, you’ll be part of a supportive and knowledgeable team where your expertise will directly contribute to the charity’s future. This is a chance to use your skills to make a meaningful difference ensuring that every gift entrusted to us helps deliver life changing support to members of the Armed Forces community.

You will be contracted to our London hub. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Interview Dates:        W/C 15th September 2025

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

£28,000 - £32,900 per year

Permanent, full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

Are you passionate about using data to drive meaningful change? Join our Customer Insight Team to do just that! We're not just about crunching numbers; we're about crafting innovative strategies that connect real needs with organisational goals, resulting in impactful campaigns, and ensuring our audiences needs are at the heart of everything we do.

As Data Insight Analyst, you'll be a key player in the Data Insight Team to uncover valuable insights that directly influence strategy and improve decision-making. You’ll bring data to life by designing interactive, user-friendly dashboards and championing visual analytics that empower teams across the organisation.

Further, you'll have the chance to expand your horizons by diving into our cutting-edge data science platform. Get ready to explore the world of machine learning and AI, building models that help us to better understand customer behaviour and inform future campaigns.

Collaboration is central to this role. You’ll engage with a variety of stakeholders to optimise data usage, share best practices, and help embed an insight-driven culture throughout Prostate Cancer UK.  

What we want from you

We’re looking for a curious, motivated Data Insight Analyst to join our dynamic Customer Insight Team.

If you’re someone who loves using data to solve real-world problems and help shape organisational strategy, you could be just who we’re looking for. You’ll need to be comfortable working with large datasets, putting your data mining and analytical skills to good use.

Experience-wise, we're looking for someone familiar with analytics tools like Tableau, Faststats, or similar. You should also be comfortable with SQL and skilled at making the most of data from a variety of sources. First-hand experience with CRM systems such as Raiser’s Edge would be advantageous, especially in the charity sector, and if you're curious about data science or even have experience in this area, even better.

As well as excellent analytical skills, you’ll have a naturally inquisitive mind and a passion for problem-solving. We’re looking for a strong communicator, comfortable at delivering your analysis outcomes whether that’s to a room of colleagues or one on one with stakeholders, your ability to convey complex insights in a clear and compelling way will be highly valued.

If you're ready to join a team that's all about using data to drive change and make a difference, we want to hear from you!

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Monday 25th August 2025.  Applications must be submitted by 23:45 UK time. 

Interviews: By arrangement. Currently scheduled for the week of Monday 1st September 2025.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.