Community manager jobs

Complex Case Worker

Location: London 

Salary: £26,250 - £34,650 per annum

The post holder will be part of the Insight Platform, Young people’s service and will work with young people who have alcohol related problems, mental health issues and complex needs including drugs, psychological issues, anti-social behaviour, self-harm, or any other co-existing needs. The post holder will improve access to treatment services in the area for this cohort and, will provide a range of interventions for service users in this group including 1 :1 support and group work. 

You will bring a creative driven approach to the role and a willingness to build and nurture a successful and dynamic team focussed on delivering excellence and a quality service to promote and enhance the performance and reputation of Waythrough. You will be able to work seamlessly within professional partnerships to deliver outstanding services. An engaging communicator, you will have worked in a similar or NHS setting managing a team working with clients with substance misuse issues and/or complex needs.

We are committed to fair chances for all and making sure everyone can access the help and support they need to realise their potential. By joining our teams of passionate individuals, you will be contributing to making this happen.  You can really make the difference by believing in our service users and their ability to make positive changes when they don’t always believe in themselves.

Ideally you will have:

• Experience handling complex cases in young people would be beneficial. 
• Knowledge of criminal justice sector 

Please be advised, if you are viewing this role on Indeed, the link to the job description will not work. Please click the 'Apply via Company Website' button to be redirected to our careers page, where you will be able to view the job description in full.

‘The salary advertised above demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band’

Who are we…
Waythrough (formerly Humankind) launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.
We have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people.
Bringing together two big organisations is not a small task and it’ll take a while to fully integrate our systems, processes and approaches. That’s why you will notice the jobs here are still branded ‘Humankind’. Next year we’ll be fully integrating our recruitment systems but for now they are separate.

Benefits

• Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)
• Annual leave purchase scheme
• Enhanced occupational sick pay
• Enhanced employer contribution to your workplace pension
• Death in service benefit
• Free Will writing
• Eyecare vouchers
• Blue light card discount
• Fantastic learning and development opportunities, including free training courses
• Work-life balance- flexible working and family friendly policies
• Happy, Healthy You! – their wellbeing offers for their workforce
• Employee Assist Programme and company Support Networks

To Apply

If you feel you are a suitable candidate and would like to work for Waythrough, please click apply to be redirected to their website to complete your application.

Employment Specialist

Location: Woking, Surrey

Salary: £28,182 - £29,547 per annum inclusive

Job Type: Permanent 37.5 hours per week

Areas of service delivery: Surrey Heath & Farnham

Please note: This role requires a UK Driving Licence and access to a car; You must be prepared to travel and occasionally work outside office hours as required.

Service delivery is Surrey and borders wide; however, the post holder will be covering the areas of Surrey Heath & Farnham, with the possibility of supporting neighbouring locality.

Are you interested in helping people who have, or are recovering from, mental health problems, integrate back into work? Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with? Then join us as an IPS Employment Specialist.  

We help individuals with mental health problems to find paid employment. We also support people to retain their employment when they are struggling at work due to their mental health. We also advise and support employers about mental health in the workplace. But it’s only possible with the help of people like you.

Your challenge? To do everything you can to help the individuals we work with to source appropriate work experience placements with local organisations/employers. Day to day, you’ll offer support, careers advice and guidance, helping people to set their own recovery and employment focused goals and provide training in personal and skills development such as CV preparation, interview techniques etc. You’ll also be responsible for establishing and maintaining positive links with the Mental Health Integrated Community Service (MHICS), partner organisations, local employers and have the initiative to develop and promote the service.

Additionally, you will have responsibility for maintaining efficient admin systems to ensure referrals, assessments and reviews are completed in a timely manner.

As well as a good understanding of mental health problems and the issues and barriers this can create for our clients, you’ll need excellent motivational, presentation and listening skills and a willingness to travel in the local area and to work outside of office hours as required.

To Apply

If you feel you are a suitable candidate and would like to work for Waythrough, please click apply to be redirected to their website to complete your application.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or anyone from a Black, Asian or Minority Ethnic group.

This is a rolling recruitment process. Shortlisted candidates will be interviewed as and when they apply.

When applying, please upload a CV and attach a covering letter explaining why you are applying for the role.

Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation.

Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship (RF). Aquarius supports people in the Midlands affected by substance use or gambling. It was a subsidiary of Richmond Fellowship and is now a subsidiary of Waythrough.

We are specialists in mental health, alcohol, drugs and related areas. We provide high quality, evidence-based services, which are designed around the needs of the people we support. Our vision is to break down the barriers that stop people getting the support they need to live a life they value.

Ombudsman Complex Complaints Adjudicator 

Are you skilled at analysing and investigating complex complaints and finding ways to resolve disputes? Or, are you looking for a case-handling role in a professional, collaborative and service-user focused environment where you can use your knowledge of higher education? If so, we would love to hear from you.

This is an exciting opportunity to join the ombudsman service that deals with complaints from students at higher education providers and universities in England and Wales. 

Position: Ombudsman Complex Complaints Adjudicator (internally known as Assistant Adjudicator)

Location: Hybrid/Reading (a minimum of one day a week in the office, more office attendance will be needed during probation)

Hours: 35 hours (part-time working considered)

Salary: Starting salary of £47,306 salary progression Grade 5 £47,306 - £55,350

Contract: Permanent

Closing Date: 19 May at 10am

About the Role

As Assistant Adjudicator (AA), you will work as part of the Adjudication Team, who are responsible for the review and resolution of complex and/or entrenched student complaints. 

The Adjudication Team is a collaborative casework environment. Assistant Adjudicators work at pace to see cases through to conclusion by either writing and issuing clear, concise, accurate and well-reasoned decisions (Complaint Outcomes) or by negotiating settlements. 

Your cases will typically be complex with a higher level of risk or the potential to have a greater impact on the student, the provider and/or on the organisation. The information and electronic files you work with will typically involve large amounts of written documentation.

You will be expected to provide excellent customer service and as well as progressing cases in a timely way, you will have a targeted number of cases to review and close each month.

About You

You will be skilled at evaluating large amounts of written information as well as exercising your judgment to reach well-reasoned decisions and to resolve complaints. You will have the skills and flexibility to manage a varied and demanding caseload and will be able to clearly and persuasively explain your decision in writing and/or by telephone or video calls.

You will have:

• Honours degree or equivalent professional qualification or experience 

• Experienced at dealing with a range of people at various levels

• Experience of managing and maintaining a heavy workload

• Excellent analytical and investigatory skills 

• Strengths in making logical, evidence based decisions and reaching solutions to problems which are creative and pragmatic 

• Excellent written and oral/ telephone/video communication skills with a customer service focus

• High degree of confidentiality, discretion and integrity 

• High level of accuracy and attention to detail 

• Ability and willingness to learn new processes and procedures with a positive attitude

• Enthusiastic about opportunity to develop professionally, by undertaking stretching tasks and engaging positively with feedback from colleagues 

The charity values diverse backgrounds, life experiences and perspectives.  It has a supportive and inclusive organisational culture and would like the organisation to be representative of the community and the people who use its service.  It welcomes applications from candidates from all backgrounds, in particular, it would welcome applicants from black, Asian, and minority ethnic backgrounds.  Applications for full-time or part-time working will be considered.

Qualifications

Given the mission and purpose, we will consider any higher education qualifications, degree subjects or demonstrable interest/commitment to higher education in all its forms.

You may also have experience in roles such as Complaints Officer, Senior Complaints Officer, Senior Complaints Adjudicator, Complaints Investigator, Complaints Resolution, Ombudsman Senior Complaint Adjudicator, Ombudsman Senior Complaint Adjudicator, Senior Complaint Adjudicator, Ombudsman Senior Adjudicator, Complaints Handler, Senior Complaints Handler. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

Prospectus is working with our client to recruit a new Assistant Head of Legacy and In Memory Fundraising. The organisation has a trusted presence in communities across the country, offering practical and emotional support to some of the most vulnerable people in society.   Their mission is to offer hope, dignity, and opportunity for all.
 
The Assistant Head of Legacy and In Memory Fundraising is a brand-new position which will lead and grow these two vital areas of income. With oversight of a £2m budget and a team of four, the selected candidate will shape strategy, develop new In Memory fundraising activity, and build long-term supporter pipelines. As a senior leader, you’ll champion cross-organisational engagement and help embed Legacy and In Memory giving across the wider charity.
 
This role will suit someone with strong experience in Legacy and In Memory fundraising, or keen to move into this area from an Individual Giving background.  Confident in managing campaigns, budgets, and people you’ll be an excellent communicator, a thoughtful leader, bringing insight and creativity to strengthen supporter relationships and drive long-term success.
 
We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Jessica Stoddart at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
     
At Prospectus, we’re committed to supporting you through every step of your application. To start, please send us your CV. If your experience is a good fit, we’ll share the full job description and arrange a call to brief you before you formally apply. We look forward to hearing from you.

Support Time and Recovery Worker (Female only, Fixed Term Contract)

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Support Time and Recovery Worker 

Location: Based in Lewisham, across various homes, hospitals, wards, and supported living accommodations

Salary: £27,000

Shift Pattern:  37.5 hours per week, Monday to Friday 09:00 - 17:00. Please note that this is a 12 month fixed term contract.

Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.  

About the role

This role is a great opportunity for someone who is passionate about supporting those who struggle with complex needs, substance use, and dual diagnosis. We are looking for someone who can work flexibly to support residents and participants who struggle to engage with the support available to them through various providers. You will be at the heart of engaging our participants to regain motivation and the strength to step down from acute psychiatric wards and other supported living, by empowering them with the relevant skills and knowledge to support their journey. You will support them towards achieving their personal goals including independent living. You will be based across various homes, hospitals, wards, and supported living accommodations based around Lewisham.

You will provide pathways, support, and appropriate interventions that will enable successful resettlements, and deliver to achieve more safer, integrated communities for our stakeholders. The areas of support will include: Prevention, Transition, Activities of Daily Living (ADL), Support, and Social Inclusion. 

This role will work alongside South London and Maudsley NHS Foundation Trust (SLAM) who provide the widest range of NHS mental health services in the UK. They also provide substance misuse services for people who are addicted to drugs and alcohol with 4,600 staff serving a local population of 1.3 million people.

• Support a caseload of participants, contribute to the development of support plans, risk assessments and reviews.
• Positively promote the pathways available towards independent living within the community. Ensure participants understand what tools and resources are available to them to regain independence.
• Participate in, and encourage R&Ps to participate in the running and development of projects, initiatives, training and volunteering.
• Recognise signs of deteriorating mental health and initiate appropriate interventions to prevent a crisis.
• You may need to attend external appointments when required.
• Admin duties will vary, this includes maintaining confidential records in a timely manner using 

About you

We are looking for someone who has a true passion to support those who face challenges with their mental health, substance use, and who have various complex needs. You will be able build rapport and trusting relations with others in a professional setting including with people who don't necessarily want to engage, you will be able to motivate them to build positive outcomes. You will be adaptable and flexible in your approach, and understand that each individual has different level and types of support needs, you will be able to flex your approach to suit the needs of different people. You will have an understanding and ability to help others overcome their personal barriers, and will be motivated to want to make a difference to people's lives. This is a fulfilling role, and is the perfect fit for someone who has a real passion in supporting others.

• You will have previous experience working with people with multiple and complex needs, substance use, and dual diagnosis
• You will be proactive in your approach, able to use your own initiative to resolve challenges
• You will have resilience and a creative approach to overcome barriers
• You will be able to show empathy and compassion to our residents, and different challenges they face
• You will be able to motivate, and empower others to achieve their personal goals and overcome barriers
• You will need some level of IT ability as we record records using our online CRM systems and use Microsoft programs daily
• You will have previous experience in creating co-produced support plans, key working, and care plans
• You will understand the housing and social needs of people with multiple and complex needs and be aware of the social marginalisation that can be attached to people who face personal challenges

We are looking for a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. 

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• This role is eligible to receive a Monthly travel card reimbursed ( zone 1-3)
• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. We're proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Are you looking for your next opportunity as an Internal Communications Coordinator? Then look no further, come and join us at Hope House Children’s Hospices by playing a vital role in achieving ‘Our Mission’ Helping every child with a life-threatening condition live their best life.

Our Internal Communications Coordinator is a permanent, full time role 37.5 hours per week (part time hours of 30 per week will be considered). This role will be based at Hope House Children’s Hospice in Oswestry.

We offer our Internal Communications Coordinator a competitive salary of £31,187 to £35,301 (FTE) per annum plus benefits of a group pension plan and generous annual leave allowance.

About the Internal Communications Coordinator role:

Your role as Internal Communications Coordinator will play a pivotal role in bringing our new Internal Communications Strategy to life – aligning our internal communications with the charity’s Mission, Purpose and Values, and ensuring that colleagues feel informed, engaged, and inspired to shape our future together.

You will take full ownership of delivering the Strategy and think creatively about how to connect with everyone, and communicate in a way that drives understanding, collaboration and impact.

Reporting to the Head of Communications, you will work closely with colleagues across the charity, including Income Generation, Care and Retail, and senior leadership.

You will be passionate about Hope House Children’s Hospices’ Purpose to help every child with a life-threatening condition to live their best life, and keen to work with people at every level to keep them informed and inspired by the work of the charity and by the meaningful impact this has on children and families. 

We are looking for an Internal Communications Coordinator who:

• Shows an interest in and understanding of workplace culture and employee engagement.
• Has a strong understanding of the importance of aligning internal communication priorities to Mission, Purpose and Values. 
• Has excellent writing skills and the ability to share stories in a variety of formats to engage and inspire.
• Has great interpersonal skills, able to conduct engaging interviews and get people talking.

About us:

By joining the team at Hope House Children’s Hospices, you will be helping every local child with a life-threatening condition and in return for this, we make a real commitment to your career, health and wellbeing. We will support you by offering:

• Generous annual leave entitlement, starting at 34 days per annum (FTE) with service increments
• Organisational pension scheme
• Brilliant culture and environment
• Blue Light Card, Staff rewards programme, Cycle to Work Scheme
• Wellbeing services which includes staff counselling and a funded Health Care Cash Plan
• Flexible working arrangements
• Great development opportunities

Closing date: 18th May 2025

Interview date: 28th May 2025

Do you want to be part of something exciting as our Internal Communications Coordinator? Where your success is recognised, and your career can fly – we’d love to hear from you. Apply now! We are welcoming informal discussions with our Head of Communications, Vanessa Thomas.

The successful applicant will be required to obtain a standard disclosure from the Disclosure and Barring Service.

Hope House and Ty Gobaith Children’s Hospices are committed to equality of opportunity and meeting the needs of children, young people and families. The care we provide and the environment we create to deliver care reflects our ongoing commitment to respecting the diversity of the communities we serve, and the individual physical, spiritual and emotional needs of each person and their loved ones.

Location: Nottinghamshire (Hybrid working)
Department: Therapeutic
Contract type: Permanent
Hours: Part time, 22.5-37.5 hours per week
Salary: £27,300 - £27,800 per annum (pro-rata), dependent on experience

Job Advert

As an Arts Psychotherapist you will promote the recovery of young people and vulnerable adults following a disclosure of child sexual abuse and/or domestic abuse by reducing the emotional, psychological and physical symptoms of child abuse through the provision of early intervention therapeutic assessment, psycho-education, strategies for acute stress symptoms and interventions. This work will be undertaken following pre-trial therapy guidelines until the client has completed the Criminal Justice Process.

We give equal priority to keeping all children and young people safe regardless of their age, disability, gender identity, race, religion or belief, and sexual orientation. We welcome applications from survivor-practitioners (employees who have lived experience of sexual and/or domestic abuse). You can choose to identify as a person with lived experience within the recruitment process if you feel comfortable doing so, however, this is not a requirement of the process.

This post will be a hybrid one with a combination of home working and working at Imara premises in Nottingham City Centre and Mansfield, plus satellite centres in Nottinghamshire County. The post holder will be required to travel to support clients at various community venues e.g. schools and children’s centres.

Some of the key tasks for this role will include:

• Develop and deliver a therapeutic service to young people and vulnerable adults following a disclosure or discovery of child sexual abuse and/or domestic abuse, communicating with clients to explain the service, including pre-trial therapy guidelines and encourage engagement
• Carry out assessments, psycho-education, early intervention strategies and individual therapeutic recovery work to young people and vulnerable adults affected by child sexual abuse and/or domestic abuse
• Work within CPS pre-trial therapy guidelines (training will be provided)
• Maintain a caseload and provide accurate, timely and concise electronic records using our online database CharityLog. Ensure record keeping adheres to pre-trial therapy guidelines.
• Provide information to young people and vulnerable adults regarding the impact of the trauma of sexual abuse and/or domestic abuse, the potential for recovery and the promotion of prevention
• Consider and respond to child safeguarding issues when engaging with all children and young people, adhere to the Nottingham City and County Safeguarding Board policies in all assigned work and actively promote children’s best interests. Keep up-to-date with relevant legislation, policies and technical services.

Please refer to the attached job description for the full list of duties and requirements of this position.

Deadline for applications is 12pm on Friday 23rd May 2025

Benefits: We aim to provide a trauma informed approach to all employees and volunteers through the provision of Wellbeing days; flexible working; external clinical supervision; Employee Assistance Package (including alternative therapies); regular training and team days. In addition to this, we offer 25 days annual leave 8 bank holidays per annum (pro-rata)

REF-221427

Finance Assistant

This is an exciting opportunity for a Finance Assistant to join a national charity, where you will have exposure to a range of areas within the Finance Team.

Position: Finance Assistant

Location: Hybrid – London or Manchester or North East (2 days in office, 2 days remote)

Contract: Permanent

Hours: Part-time, 4 days a week (30 hours )

Salary: North East - £21,245.95 PA, North West - £23,645.95 PA, London £24,045.95 PA

Closing Date: 25th May 2025

Interviews: week commencing from 2nd of June, 2025

About the Role

As a Finance Assistant, you will be responsible for setting up and updating all property and resident accounts on the rental ledger system and for ensuring that rental income in correctly reflected on both the rent and finance systems on a timely basis.

You will work closely with project staff and housing benefit departments regarding rental income queries and ensure that rental income is received in accordance with the charity’s internal financial controls and all legal regulatory requirements are complied with. The role will involve some sales ledger work, under the supervision of the Rental Income Business Partner.

Some Key responsibilities include:

• Rental Ledger and rental collection

• Responsible for reviewing the rental income bank account and accurately reflecting all receipts onto the rental income system

• Identify any overpayments and request the necessary refunds

• Produce and send out monthly rent arrears and voids

• Process monthly rent write-offs

• Reconcile and close monthly accounts

• Raise rental income sales invoices and follow up on late payments

About You

You’ll be a highly organised individual, with excellent interpersonal skills. You will be comfortable working independently and communicating effectively with colleagues across the organisation.

Essential skills and experience:

• Good knowledge of rental income accounting and processes e.g. Housing Benefits

• Experience of rental income accounting systems, preferably including Omni

• Good Excel skills and well as other Microsoft packages.

• Ability to manage time effectively and meet deadlines.

• Excellent attention to detail and a commitment to accuracy.

In return for working here, you will receive:

• A comprehensive training package tailored to your needs and role

• Commitment to continued professional development with internal mentoring.

• Flexible working model for suitable roles.

• Supportive flexitime and toil arrangements.

• 26 days annual leave rising to 30 after five years’ service.

• Family friendly leave policies including - maternity, adoption and parental leave and Carers leave.

• Financial wellbeing offering interest free loans and advances

• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

• Cycle to Work scheme and interest-free season ticket loans.

• Discount vouchers including gym, retail, food & drink, travel, electricals and more.

• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More

• International Accident Cover – accidental death, permanent disability

• Death in service (4x Base salary)

• Legal Advice line

About the Organisation

The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as such as: Payroll, Administrator, Finance Admin, Finance Administration, Finance Administrator, Finance Assistant, Financial Assistant, Finance Officer, Accounts Officer. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Job Title: Paediatric Cystic Fibrosis Social Worker (Part-Time)

Location: James Cook University Hospital, Teesside

Job Summary:

Barnardo's Bewick Road Service is excited to offer an opportunity for a qualified social worker to join the Paediatric Cystic Fibrosis (CF) Centre at James Cook University Hospital, Teesside. This part-time role offers the chance to develop your social work skills within an established and supportive multi-disciplinary team (MDT). The position also includes flexible working options Monday to Friday, with ongoing support and training provided.

To be considered for this role, candidates should have at least three years' post-qualification experience working with vulnerable children or adults, and be registered with Social Work England (or equivalent). A full UK driving licence is required.

Main Duties:
The CF social worker will provide support to children with Cystic Fibrosis, their families, and carers, focusing on the social aspects of care. The service covers a large geographical area, including Teesside, Redcar and Cleveland, and Durham, with the role based at James Cook University Hospital.

Key responsibilities include:

• Attending outpatient clinic appointments, inpatient ward admissions, and conducting home visits to assess and follow up on community-based needs.
• Supporting the Paediatric Cystic Fibrosis team in addressing the emotional, social, practical, and financial needs of children and families affected by CF.
• Collaborating closely with relevant social services and healthcare professionals, in line with legislation, professional standards, and policies.
• Assisting families with welfare rights, financial matters, housing, education, and the variable impacts of living with CF.
• Helping families secure appropriate disability benefits and ensuring access to necessary support services.

This role offers an invaluable opportunity to make a meaningful difference to children with CF and their families, ensuring they receive the comprehensive support they need to manage the challenges of living with the condition.

Why Join Us:

• Work as part of a supportive and collaborative MDT.
• Flexible working options and ongoing professional development.
• Make a direct impact on the lives of children and families facing significant health challenges.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

Benefits

Workplace Offer: What it means for you

The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, at one of our Collaboration Hubs or any combination of these.

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

Our basis and values

We're looking for a kind, compassionate and resilient Support Worker to join our Young People service in Tower Hamlets
£28,808.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield
* Cycle to work scheme
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Campbell Rd Young Peoples service provides support and housing for 55 young people in Tower Hamlets that are either leaving care of affected by youth homelessness. The Support Worker role will be to manage a caseload of approx 7-10 young people.
This role's shift work on a 7 day rolling rota.

What you'll do:
- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude

What you'll bring:

Desirable:
- Experience working with young people

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full the Job description

We're looking for a kind, compassionate and resilient Night Support Worker to join our Learning Disabilities service in Tower Hamlets.

£28,808.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.
This role is initially 3 months fixed term contract.
The shift pattern for this role is as follows: 10pm to 8am for 10 nights every fortnight, including every other weekend. This is a waking night position and sleeping on shift is strictly forbidden.

What you'll do:
- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Supporting customer with administering medication and prescription.
- Assisting in the recording and reporting of customer incidents

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organized
- Able to apply the right balance of care and support dependant on the needs of the customer
- Thrives on change and enjoys dynamic diverse environments

What you'll bring:

Essential:
- NVQ Level 2/3 or equivalent with some previous relevant sector work experience
- IT literate /basic IT proficient

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job Description

KEY INFORMATION

Location: Manchester, Bristol, Newcastle, Nottingham, or London

Hours: 37.5 hours per week (Hybrid - minimum of 2 days per week in the office)

Start date: July 2025 (we are happy to work with you and your notice period)

Duration: Permanent

Salary: £29,150 per annum if based in London. £26,575 per annum if based in Manchester, Nottingham, Newcastle or Bristol, plus a £312 yearly tax-free work from home allowance.

Application deadline: 12 noon, Friday 23rd May 2025

ABOUT UPREACH

Do you think that your socio-economic background should determine your career prospects?

upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2. 

We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment. 

To find out more about how we support our students, visit our website and read our Annual Report, and Impact Report. 

ROLE SUMMARY

The Student Administration Officer will work with the Associate facing Programmes team to support the successful delivery of the upReach programme, focused on the programme operations of onboarding new Associates.

CORE RESPONSIBILITIES

You will contribute to upReach's mission by working with our programme team to facilitate the onboarding of new Associates.  You will be responsible for key processes and tasks on the Associate Tracking System, to enable upReach to deliver effectively and to meet objectives and key results (OKRs). These include:

• Associate Tracking System: steward applicants through the pipeline; confirm student eligibility; answering applicant and Programme Coordinator queries; track and report on pipeline progress; help Programme Coordinators with reporting on programme application progress;

• Ensuring our communications to applicants and prospective applicants are accurate and effective including email templates and call scripts;

• Assisting the student attraction team to deliver effective campaigns promoting our programmes;

• Assisting with other programme delivery activities as needed;

• Researching process improvement projects as needed.

Please note it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role. The job description aims to provide an overview of your remit.

COLLABORATION AREAS

Collaboration is a key part of upReach’s culture, and as a Student Administration Officer you’ll have the opportunity to work with a range of teams across our organisation, including: 

• Programme Coordinators - coordinating the onboarding of each Associate. 

• Fundraising & Partnerships - meeting the onboarding expectations of our funder / partner relationships.

VALUES 

At upReach we uphold the following values for our team and volunteers, and will be looking for candidates who display these in our application process:

• Advocacy: We expect those involved with upReach to be advocates for everyone realising their full potential, regardless of social background.

• Aspiration: We empower our Associates to aim high and achieve their ambitions. 

• Integrity: We expect everyone involved with upReach to work collaboratively and with honesty, and to fulfil their commitments.

• Perseverance: We are adaptable when overcoming challenges, and encourage Associates to persevere similarly.

• Proactivity: We are proactive in our work, and inspire Associates to demonstrate this too.

SKILLS AND EXPERIENCE

The ideal candidate for Student Administration Officer will bring with them the following skills:  

• Attention to detail

• Planning and organising

• Proactivity and Perseverance

• Communication 

• Collaboration

To be successful in this role you will bring with you the following experience: 

• Strong organisational skills with attention to detail and the ability to manage a varied workload;

• Solid communication skills with the ability to communicate with students, team members and partners either in writing or verbally;

• The ability to learn quickly how to utilise a range of tools, including Excel and Google suite;

• Comfortable working in a fast-paced environment and working independently to find solutions to problems; 

• Self-motivation and an ability to work in a small team as well as independently;

• Commitment to social mobility - Knowledge of the UK social mobility landscape, and demonstrates a willingness to deepen their knowledge.

Desirable:

• Experienced in confidently contacting applicants and resolving their queries over the phone.

TEAM CULTURE AND BENEFITS

By joining the upReach team, you will be joining a team who are committed to supporting you in your career journey and fostering an inclusive culture. 

We offer: 

• Flexible and hybrid working.

• Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us. 

• Birthday leave and volunteer leave

• Enhanced Parental Leave beyond statutory requirements for all team members. 

• 3% Pension Contribution, this increases to 5% after 5 years of working with us. 

• Cycle-to-work and tech buying schemes.

• Monthly socials.

• Dedication to Staff Wellbeing through our Employee Assistance Programme and Mental Health First Aid Training and annual Wellbeing Days

• Personal Development Budget, activated after 6 months in the role.

• The opportunity to participate in our fantastic staff networks: 

  • Disability and Inclusion Network

  • Diverse Roots Network 

  • Green Network 

  • LGBTQ+ Network

  • Mindfulness Network

  • Parents and Carers Network 

  • Socio-economic Background Network

READY TO APPLY

We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.

Applications close at 12 noon, Friday 23rd May  Early applications are encouraged as we will be scheduling interviews on an ongoing basis. 

Equal Opportunities

At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Diversity in the workplace creates dynamic and effective organisations and we are actively working to build a more inclusive workforce by continuously improving our recruitment, retention, and development practices. We  encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities , those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.

We're looking for a kind, compassionate and resilient Night Support Worker to join our Learning Disabilities service in Tower Hamlets.

£28,808.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.
This role is initially 3 months fixed term contract.
The shift pattern for this role is as follows: 10 x 8 hour shift pattern per fortnight, to include every other weekend.

What you'll do:
- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Supporting customer with administering medication and prescription.
- Assisting in the recording and reporting of customer incidents
- Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organized
- Able to apply the right balance of care and support dependant on the needs of the customer
- Thrives on change and enjoys dynamic diverse environments

What you'll bring:

Essential:
- NVQ Level 2/3 or equivalent with some previous relevant sector work experience
- IT literate /basic IT proficient

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see ouur website for full Job description

Kentown Family Support Worker

£23,000 annual salary plus Company Car (additional benefit of approx. £5K), 5% employers pension contribution and 25 days annual leave.

South Cumbria, Lancaster and Morecombe

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Kentown Family Support Worker to deliver a high-quality family support service as part of the pilot Kentown Children’s Palliative Care Programme, in collaboration with Kentown Wizard and Together for Short Lives.

Reporting to the Kentown Project Lead out of our Lancaster team base and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly.

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

· Flexible working hours to balance home and working life

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.