Community manager volunteer roles in billericay, essex

Chair of Board of Trustees Recruitment

Founded in 1975, Rights of Women is the only charity dedicated to providing frontline legal advice to women experiencing all forms of violence against women and girls in England and Wales. We campaign for access to justice and safety for all women.

We are seeking a new Chair in our 50th anniversary year to lead our Board to replace Dr Annie Hedge, our long standing, inspirational, retiring Chair. Our new Chair will help us to build on our success and ensure that we continue to change women’s lives for the better.

We welcome applications from women* from diverse backgrounds whose skills and experience will complement our existing high performing Board, enabling us to stay at the forefront of women’s rights and legal policy debates.

We recognise the critical role that intersectional and structural discrimination play in society and welcome applicants with a strong commitment to addressing these issues throughout our work. We are keen to receive applications from Black and minoritised communities including refugee and migrant women, disabled women and women who have personal experience of the issues that are core to our work including domestic violence and abuse, insecure immigration status and workplace sexual harassment. We welcome applications from all suitably qualified candidates.

Rights of Women is a national charity however given the specific demands of the Chair role and our office location in London it is important for the Chair to be able to travel to London regularly.

We are keen to recruit a Chair committed to our vision and values who has:

· Experience in governance, leadership, and strategic decision-making, ideally within a charity or public sector setting.

· Strong financial and risk management acumen.

· Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively

· Experience in supporting organisational growth and development.

Commitment:  Average 2 days a month

Full details can be found in our application pack.

To apply, please submit an up-to-date CV, a covering letter of no more than 2 pages and a short Essential Information Form (including details of referees). Shortlisted applicants will also be required to attend an in-person interview at our offices and meet the Director and staff.

Key dates:

Closing date: Thursday 31st July 2025 5pm

Interview dates: Anticipated as week commencing Mon 11th August 2025

First Board meeting: Wednesday 17th September 2025

*Occupational Requirement (Equality Act 2010, Schedule 16, Part I) applies

Please note: We kindly ask applicants not to use AI tools when preparing their application. We value your personal voice and perspective, and we’re keen to hear directly from you.

Job Purpose

One Place London is a community interest company located in West London engaged in Acting for Film and Music Recording workshops for young people aged 14-25, unemployed or at risk of getting involved in crime. The Social Media Executive will be instrumental in driving the digital presence of our client’s brand. Your primary focus will be on developing engaging content that effectively communicates the uniqueness of our projects, films and music and collaborating with influencers and brand ambassadors to enhance visibility and influence in the market. This Social Media Executive job is remote work where you will be collaborating with influencers/ambassadors creating content.

Main Duties & Responsibilities

- Strategize and execute innovative social media marketing campaigns

- Produce compelling content that showcases the innovative aspects of the products

- Partner with influencers and ambassadors to maximize reach and engagement

- Monitor and analyze performance metrics to refine strategies and boost interaction

Person Specification & Key Competencies

Qualifications and Experience:

•  Experience of working with external creative agencies. 
* Experience executing Facebook and Instagram lives. 
* Experience taking part in workshops with internal social media stakeholders. 
* Writing briefs and working with campaign case studies to develop content.
* Writing social media monthly reports for organic activity.
* Team player who can manage their own time and workload effectively. 
* Proactive self-starter. 

Personal Attributes

- Creative and strategic thinkers with excellent storytelling abilities

- Experienced professionals in social media management and content creation

- Individuals with a deep understanding of current social media trends and influencer collaboration

- Team players who thrive in a dynamic environment

Benefits

• Career progression opportunities

• Flexible/Agile Working, Hourly pay rate during the workshops on a Contract/ Self-Employed basis.

• Employee Assistance Programme to support employees.

Job Description:

Youth Advantage UK is seeking a Volunteer HR Officer to provide administrative support to the HR department. The successful candidate will be responsible for assisting with HR-related tasks such as recruitment, policies, onboarding, and maintaining employee records. The ideal candidate should have excellent writing and speaking skills, IT literacy, and the ability to work well independently and in a team.

Responsibilities:

• Lead internal communications initiatives to ensure cultural consistency and alignment.

• Work with the Policy and wider HR team on refining our end to end volunteer lifecycle processes to ensure better engagement from our volunteers. 

• Partner with leadership to craft sharp, impactful messaging for various internal initiatives.

• Partner closely with the L&D team to ensure content aligns with the organisational values and culture.

Requirements:

• Excellent writing and speaking skills.

• IT literacy, including proficiency with Microsoft Office and Google Suite.

• Ability to work well independently and in a team.

• Strong attention to detail and organisational skills.

• Ability to prioritise tasks and manage time effectively.

• Interest in HR and the non-profit sector.

• Experience not required, but any previous experience in HR or administrative roles is a plus.

Benefits:

• Gain valuable experience in HR and the non-profit sector.

• Opportunity to work with a dedicated and passionate team.

• Develop professional skills, such as communication, teamwork, and time management.

• Flexible working hours.

To Apply:

To apply for this position, please submit a resume and cover letter outlining your qualifications and interest.

The Volunteer HR position with Youth Advantage UK offers a unique opportunity to be a part of a fantastic team that is working on exciting projects aimed at empowering young people across the UK. By joining our team, candidates will have the chance to gain valuable experience in the HR and non-profit sector while developing professional skills and making a positive impact on the lives of young people. Youth Advantage UK is committed to providing opportunities for young people to reach their full potential, and the successful candidate can be a part of making that happen. This is an incredibly rewarding experience for anyone looking to give back to their community and make a difference.

Are you passionate about animal welfare and wanting to make a difference to the lives of cats and kittens in the York area? Join us as a Foster Coordinator to support the rescue, rehabilitation and rehoming of cats and kittens. 

Role overview:​

As the Volunteer Foster Coordinator, you will play a vital role in managing our foster program for cats in our care. This position is essential for ensuring that our cats are placed in loving, temporary homes while they await adoption. You will collaborate closely with foster carers, potential adopters, and other volunteers to create a supportive environment that benefits both the cats and their fosters.

Key responsibilities:​​

• ​Foster management: Oversee the onboarding and ongoing support of foster carers.

• Communication: Serve as the primary point of contact for foster carers, addressing any questions or concerns and providing necessary updates. Communication will primarily occur through email and messaging platforms, access to facebook and Whatapp is essential.

• Training and support: Provide guidance and resources to foster carers on cat care, behaviour, and best practices to ensure the well-being of the cats in their care and ensuring our policies and procedures are upheld.

• Record keeping: Maintain organised and accurate records of foster placements, including intake forms, health updates, and feedback from foster homes.

• Coordination of resources: Ensure that foster homes have the necessary supplies (food, litter, etc.) and access to veterinary care as needed.

• Post-Foster follow-up: Check in with fosterers to gather feedback and facilitate any transitions to permanent homes, ensuring a smooth process for both the cats and their fosters.

What we’re looking for:​​

• Passion for animal welfare: A strong commitment to the well-being of cats and a desire to support their journey to permanent homes.

• Excellent communication skills: Ability to build rapport and communicate effectively with foster carers and the volunteer team.

• Organisational skills: Strong attention to detail and the ability to manage multiple foster placements simultaneously.

• Computer proficiency: Familiarity with Microsoft Word, Excel, and communication platforms such as email and social media.

• Previous experience in animal rescue: Preferred but not essential; a willingness to learn and grow in this role is important. It is essential, however, to have experience and knowledge of cat health and behaviour.

Why Join us?​​

• Make a difference: Play a crucial role in the lives of cats and their foster families.

• Gain experience: Develop valuable skills in animal rescue and foster care management.

• Community support: Become part of a dedicated team of animal lovers and advocates.

• Ongoing training & development: Receive support and guidance from experienced volunteers and trustees.

Bring your professional skills, passion and enthusiasm for vocational education and belief in the positive impact of education on raising aspirations and providing a base for future success in careers and higher education.

Applications close: 9 a.m. Monday 15th September 2025

Location: Hybrid/Southend, Purfleet and Basildon

Time commitment: 2 – 3 hours per month

About South Essex College

South Essex College is the largest and most diverse vocational curriculum provider across Essex, offering a range of courses from entry-level to honour degrees, and providing bespoke training hand-in-hand with employers in state-of-the-art facilities.

South Essex is a vibrant and ambitious region with the ability to create jobs, attract new industry and cultivate entrepreneurs and investment. As a result of both the pandemic and the need for economic recovery, there has never been a greater need for skilled professionals and retraining in our region, and the College is a key partner in rebuilding the local economy.

In an ever-changing educational landscape, the College occupies a unique space. Located within the Unitary Authorities of Thurrock and Southend and the Local Authority (Essex County Council) in Basildon, the College aims to meet the aspirations and ambitions of each of the Unitary and Local Authority Partners by contributing to their regeneration plans and helping to meet the skills needs of its local communities.

Its aim is to provide young people and adults with the professional and technical skills they require to meet the skills needed of local and regional employers, so that they can gain quality employment and, in turn, improve the local and regional economy.

About the roles

Governors make an invaluable contribution to the development of excellence in colleges. As a member of the governing board, governors set the mission and strategic direction of the College and scrutinise its performance. Governors are volunteers.

Becoming a governor provides many opportunities to contribute to your local community and is an excellent way of developing strategic leadership skills.

Who we are looking for

The College sits in a strong and enviable position to build on its existing solid foundations and move forward, looking to the future to successfully develop and grow. It has high ambitions to continue providing a responsive level of education to its students and to develop and strengthen its activities in alignment with the local economy.

It is in this context that the College is now seeking to appoint new Governors to join the Board and associated Committees with an understanding of the FE sector landscape and a background in:

• Organisational Development
• Education Technology/Digital Transformation
• Marketing
• Education (FE experience)

You will bring senior leadership experience and a portfolio of expertise from your sector to support, challenge, and hold the executive team accountable in all matters concerning the college and its associated business cycle.

More importantly, you will hold a passion and enthusiasm for vocational education and the impact that the sector has on the lives of our students in raising aspirations and providing a base for future success in careers and higher education.

Peridot Partners and South Essex College are committed to safeguarding and promoting the welfare of children and young people, and our client expects all staff and volunteers to share this commitment. The successful candidate will be subject to an enhanced DBS check and satisfactory references before any final offer can be made.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications for these roles close at 9 a.m. Monday 15th September 2025.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Communications Volunteer for the Medway and Swale Group. As our Communications Volunteer you’ll make sure people know they have a local MS Society group to turn to.

In this role you’ll be able to develop your writing skills, and gain an experience of communicating across a range of digital channels. 

Time commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Support Volunteer for the Medway and Swale Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application. See a video about one of our Support Volunteers here.

In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need.

Time commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

JOB BRIEF

We are seeking a strategic and persuasive Campaigner to join our advocacy team at The IWI: International Women’s Initiative. In this critical position, you will leverage your extensive political acumen and strategic insight to influence legislation and policy on behalf of The IWI. The Campaigner will play a critical part in shaping public policy and advocacy initiatives that align with our mission and objectives. They will serve as a key liaison between our organisation and governmental entities, ensuring that our interests are effectively represented and advanced. Ideal candidates for this role possess a keen understanding of advocacy, the legislative process, excellent communication skills, and an unwavering commitment to the human rights of women. We encourage applicants who may not meet every requirement to apply. Your unique experiences and perspectives could be a valuable addition to our team.

RESPONSIBILITIES

o Establish and maintain relationships with elected officials, policymakers, community leaders, coalitions, advocacy groups  and other stakeholders to promote The IWI's objectives;

o Monitor and report on legislative developments and emerging issues that may impact The IWI;

o Collaborate with internal teams to align lobbying efforts with broader organisational goals and messaging;

o Draft and advocate policy proposals, position papers, policy briefs, reports, and testimony to articulate our stance on key issues, while representing The IWI in public forums;

o Prepare reports and recommendations for senior staff;

o Draft and disseminate press releases, position papers, and other communication materials to promote The IWI advocacy initiatives;

o Utilise social media platforms to enhance public engagement and support for The IWI lobbying efforts.

QUALIFICATIONS

Required:

o 5+ years of experience in change behaviour, lobbying, public policy and government relations, with a proven track record of successful advocacy and campaigns efforts.

o Deep understanding of the legislative process and the political landscape (in the USA, Europe specifically), particularly as it relates to CEDAW;

o Strong communication and negotiation skills, with the ability to articulate complex policy issues clearly and persuasively;

o Experience in developing and maintaining strategic relationships with key stakeholders, including lawmakers, industry groups, and grassroots organisations;

o Strong network of contacts within the legislative and regulatory community; media and related NGOs.

o Able to work independently with minimal supervision;

o Ability to manage people and multiple projects simultaneously.

Preferred:

o Advanced degree in public policy, political science, law, or a related field;

o Experience in women’s human rights relevant to The IWI's mission;

o Proven ability to navigate complex political environments and build consensus among diverse groups;

o Membership in relevant professional organisations or certifications in lobbying or advocacy is a plus.

TECHNICAL SKILLS AND RELEVANT TECHNOLOGIES

o Proficiency in using advocacy management software and tools for tracking legislation and stakeholder engagement;

o Strong analytical skills to assess the impact of proposed legislation on organisational objectives;

o Familiarity with social media and digital advocacy platforms to enhance outreach efforts.

SOFT SKILLS AND CULTURAL FIT

o Advanced interpersonal skills with a collaborative mindset, capable of working effectively with diverse teams;

o Strong strategic thinking and problem-solving abilities, with a proactive approach to identifying opportunities for advocacy;

o Integrity and professionalism, demonstrating a commitment to ethical lobbying practices;

o       A passion for public service and a deep understanding of the issues affecting women’s human rights globally.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Support Volunteer for the Medway and Swale Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application. See a video about one of our Support Volunteers here.

In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need.

Time commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Communications Volunteer for the Medway and Swale Group. As our Communications Volunteer you’ll make sure people know they have a local MS Society group to turn to.

In this role you’ll be able to develop your writing skills, and gain an experience of communicating across a range of digital channels. 

Time commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Make a difference to the lives of cats and kittens in York and surrounding areas as an adoption coordinator. 

Role overview:​

As the adoption coordinator, you will oversee the rehoming process for cats in our care. This role is essential in matching cats with suitable adoptive families, ensuring a smooth transition from foster homes to permanent residences. You will work closely with fosters, adopters, the Trustees and the Home Visit Co-ordinator to facilitate successful adoptions that benefit both the cats and their new families.

Key responsibilities:​​

• ​Adoption management: Oversee the adoption process from home visit stage to adoption day, including participating in screening potential adopters, facilitating home visits, coordinating meet and greets and providing after care support. 

• ​Communication: Act as the primary point of liaison between prospective adopters and foster carers, providing information about available cats and addressing any questions or concerns with the aim of facilitating a smooth running adoption process. We use Facebook messenger and email as primary forms of communication so access to these is essential.

• ​Matchmaking:  Assess the needs and preferences of both cats and adopters to ensure the best possible matches for long-term success.

• ​Record keeping: Maintain accurate and organised records of adoption applications, follow-ups, and outcomes to track the progress of each adoption.

• ​Support and guidence: Provide resources and support to adopters on cat care, behaviour, and integration into their new homes to facilitate successful adoption. 

• ​Post-adoption support: Facilitate after care support for adopters and ensure the conditions of adoption agreements are upheld- for example sending out neutering reminders when adopted kittens are old enough  and sign adoptions off once fully complete. 

What we’re looking for:​

• Passion for animal welfare and a strong commitment to helping cats in need.

• ​Excellent communication and interpersonal skills.

• ​Strong organisational skills and attention to detail.

• ​Ability to handle cats safely and compassionately.

• ​Proficiency in basic computer skills with experience in using Microsoft Word, Teams, Excel and Docusign.

• ​Previous experience in animal rescue is preferred but not essential.

Why Join us?​

• Gain valuable experience in animal rescue.

• ​Make a direct impact on the lives of cats, our foster carers and the wider volunteer team.

• ​Be part of a supportive community of animal lovers and advocates.

• ​Receive ongoing support from the experienced Trustee team and volunteers.

Design Our Vision: Graphic Designer (Volunteer) for REMIX Charity

Are you a talented graphic designer with a keen eye for youth-friendly aesthetics and a passion for social good? Do you want to shape the visual identity of a brand-new charity that's transforming young lives across London?

REMIX is a dynamic new social mobility charity start-up on a mission to "remix young lives" from disadvantaged backgrounds across London. We aim to guide, mentor, and inspire young people through positive role modelling, comprehensive personal development, and vital employability skills. We have our logo, but we need your creative expertise to bring our brand to life with an impactful, youth-friendly identity.

This is an incredible opportunity to apply your design skills to a meaningful social cause, helping us create a visual language that will attract young people to our programmes, inspire people to volunteer with us, and excite supporters to donate.

WHO WE'RE LOOKING FOR:

We need a creative, strategic, and detail-oriented designer who understands how to connect with a youth audience through visuals. You'll likely possess:

• Proven Graphic Design Experience: A strong portfolio showcasing your ability to create engaging, modern, and effective visual content across various platforms.

• Brand Identity Development: Experience in creating brand guidelines or style guides, defining visual elements like typography, colour palettes, imagery, and usage rules.

• Youth-Friendly Aesthetic: A natural understanding of what appeals to young people (aged 14-25) and how to create designs that feel authentic, vibrant, and approachable.

• Design Software Proficiency: Expertise in industry-standard tools (e.g., Adobe Creative Suite: Illustrator, Photoshop, InDesign).

• Versatility: Ability to design for different mediums, including social media, print (booklets, flyers), and digital presentations.

• Attention to Detail: Meticulous in ensuring brand consistency and high-quality output.

• Collaborative Spirit: Eagerness to work with our Trustees and the Brand, Marketing & Communications Manager to translate our mission and existing logo into a powerful visual story.

• Passion for Social Change: A genuine commitment to REMIX's mission and empowering young people.

YOUR ROLE AS GRAPHIC DESIGNER:

In this vital set-up phase, you will be instrumental in:

• Developing a Brand Styling Guide: Collaborating with our team to build a comprehensive visual identity guide. This includes defining our brand colours, typography, imagery style (including photography and illustration direction), logo usage, and overall design principles to ensure a cohesive and impactful look.

• Designing Core Communication Materials: Creating templates and initial designs for:

  • Social media posts: Engaging graphics for platforms like X, Instagram, and LinkedIn.

  • Publicity materials: Youth-friendly flyers, posters, and simple brochures to reach young people and the wider community.

  • Information booklets: Designing layouts for programme information, volunteer guides, or impact reports.

  • Presentation templates: Creating professional and appealing templates for pitches to funders and partners.

• Ensuring Brand Consistency: Helping to apply the new brand identity across all our communications, ensuring everything we produce feels distinctly REMIX.

• Visual Storytelling: Translating REMIX's mission and impact into compelling visual narratives that resonate with our audiences.

WHAT WE OFFER:

• The unique chance to define the visual brand of a brand-new charity, directly shaping how we are perceived by thousands.

• An incredible opportunity to apply your design expertise to a profound social cause, seeing your work directly attract young people, inspire volunteers, and secure vital support.

• High levels of creative input and ownership in a dynamic start-up environment.

• Collaboration with a passionate and strategic Board of Trustees and the founding team.

• The deep satisfaction of knowing your designs will help "remix young lives" and build a brighter future for London.

This is a voluntary role, requiring an estimated commitment for a period of 3-5 months to help us establish our core brand identity and initial materials. We are flexible and can work around your availability, including the hours you can support us with. We're also ok if you're only able to support us with only one item.

READY TO DESIGN A BRIGHTER FUTURE WITH REMIX?

If you are a talented and passionate graphic designer eager to leave your creative mark on a transformative cause, we'd love to hear from you.

Help us design the visual identity that will inspire and empower us to "remix young lives" across London!

REMIX

EMPOWER. INSPIRE. TRANSFORM.

About Us

My Black Dog is a charity that offers anonymous, peer to peer mental health support through our web-chat service. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people face.

We were founded on the motto "talk to someone who gets it". We want to connect people who share lived experiences to provide an empathetic, non-judgmental space where everybody understands how it feels to experience mental health struggles.

Position Overview

Our web-chat service is run by our Volunteer Pack, each of whom have their own lived experience of mental health challenges. In addition, each shift has a 'Leader' and a 'Mentor'. These are Volunteers who carry out specific roles during the shift and, together, ensure its success:

• Leaders - Managers of the shift. There to ensure the shift runs as it should. They support and guide Volunteers through chats and follow safeguarding processes when an alert is raised. They escalate safeguarding alerts to the shift’s Designated Safeguarding Lead (a trained professional). They also complete a 'Shift Handover' document once the shift is completed.
• Mentors - There to support and guide Volunteers through chats. Will take over from the Leader if there are safeguarding issues that need the Leader's attention and/or if the Leader needs a break.

As My Black Dog looks to expand our opening hours, we are looking to recruit additional Leaders who can run shifts and provide cover when necessary.

Leaders will be assigned a shift based on your availability and preference. The expectation is that Leaders and Mentors will form a ‘pair’ and, together, will do one shift at the same time each week. This is to provide stability, predictability and to encourage community-building between Volunteers. Shifts are usually 3 hours long. We may ask you to cover another shift when we are short, but you will never do more than 6 hours per week.

Training will be provided and you will be supported on shift by a Designated Safeguarding Lead, who will manage all safeguarding issues.

The work you will do as Leaders will ensure we provide the best possible service to our Guests. You will also be helping our Volunteer Pack to do what we do best: helping those in need by speaking to someone who 'gets it'.

Who We Are Looking For

We are looking for people who have experienced their own journey with mental health and are in a strong position to support others. We ask that our Leaders:

• Are strongly committed to helping others
• Have experienced mental health issues in order to relate to those seeking help
• Are collaborative and enjoy working with others
• Are encouraging and supportive
• Are organised and can monitor several things at once
• Can remain calm and focused during busy times and when safeguarding alerts are raised
• Are 18 years and over 
• Can commit the time to a regular weekly shift

We are particularly interested in hearing from people who are available to run a shift on the following days/hours:

• Monday to Sunday, 5pm-7pm
• Thursday to Saturday, 7pm-10pm

Role Responsibilities

1. Supervise and support Volunteers whilst on shift with general enquiries, positive feedback and signposting.
2. Assist with general volunteering enquiries whilst on shift. Provide time for guidance, instruction and de-briefing for Volunteers if required.
3. Follow Leaders processes including unexpected absence reporting, Volunteer check-in and check-out, and completing Shift Handovers.
4. Monitor web-chat conversations and ensure all chats are tagged.
5. Maintain ability to listen, remain calm and provide intervention if necessary.
6. Be able to have difficult and often complex conversations about mental health, including Guests experiencing crisis and first-stage intervention support.
7. Work alongside the Designated Safeguarding Lead (DSL) when safeguarding risks are identified.
8. Exercise discretion in handling confidential situations and information, conveying sensitive information in a timely manner to necessary individuals.
9. Provide written follow up of shifts via handover, ensuring all necessary information is handed over at the end of the shift.
10. Adhere to all standards, policies and procedures of My Black Dog.

Please note: An Enhanced DBS Certificate is required for this role. If you do not have one, My Black Dog will arrange the DBS Check for you.

www.myblackdog.co

Hours: Variable – depending on individual circumstances and what people can do

Location: Variable – we are looking to extend our reach of peer support walks throughout Yorkshire

Main Tasks:

We appreciate any volunteering help that you can offer YBTC and want to make sure that our

volunteers have a positive experience with us. We pledge to support you as much as we can.

We want to ensure that volunteering with us does not feel too daunting, so the exact tasks might

vary depending on your circumstances. However, some typical tasks may include:

· Support our regular wellbeing/peer support walks

· Welcome participants and help them feel comfortable, fostering a friendly and inclusive atmosphere

· Encourage conversations among participants, offering a listening ear

· Be attentive to the well-being of all participants during the walk

· Offer information on YBTC services

· Attending occasional training sessions or volunteer meetings organised by YBTC

We are looking for people who are:

· Are warm and non-judgemental

· Reliability – are punctual and committed to scheduled walks

· Collaborative mindset to work effectively with staff and volunteers

· Basic physical fitness to complete the walks, awareness of the needs of participants with

different mobility/health conditions

We can offer you the following:

· Full induction and ongoing training

· Ongoing support and supervision in your role

· Opportunity to learn new skills and meet new people

· The satisfaction of making a positive impact on those affected by brain tumours

Background

Founded in 2003 and originally named Andrea’s Gift and later Brain Tumour Research and Support

Across Yorkshire, Yorkshire’s Brain Tumour Charity (YBTC) is Yorkshire and Humber’s leading

brain tumour charity. Offering practical, financial and emotional support to both adult and child

brain tumour patients, together with their families.

We fund brain tumour research in Yorkshire; we hope this research, dedicated to identifying new

approaches to the discovery and treatment of brain tumours will improve outcomes for patients.

At YBTC we are a small team who are growing to meet the needs of those affected by a brain

tumour in Yorkshire. Around 15 new cases of primary brain tumours are diagnosed in the region

every week.

Our charity values are: Integrity, Compassion, Community & Ambition.

Our Vision/Mission

To improve the lives of people impacted by a brain tumour in Yorkshire through local support and research.