Community manager volunteer roles in bloomsbury, greater london

Heartwood House is a dynamic education charity that supports young people who self-exclude from school and are missing education because of bullying or other trauma. They provide both an academic and therapeutic programme to enable their students to get back on track and reconnect with society. Heartwood House has been delivering services in NW London for 20 years.  They have supported many students in their return to mainstream education, further education and employment.  They work with many local authorities such as Harrow, Hillingdon, Hertfordshire, Brent, Ealing, Barnet, Camden and many more.

Heartwood House (based in Harrow) is now looking to strengthen its Board and we are seeking a Company Secretary and named Trustee for Governance and Law – you will bring insight and understanding of charity law, Charity Commission legal regulations, Company Legislation and best practice. 

Trustees have a duty to ensure that the charity is well run, solvent, legally compliant, and working towards the charitable purpose for which it was established, and Trustee roles are an important and a highly rewarding way to support an organisation. Please note that Trustee roles are unremunerated voluntary positions, although reasonable travel expenses will be paid.

Heartwood House is committed to equality of opportunity, supports, and encourages under-represented groups, and values diversity. We seek people from a wide range of backgrounds, who will bring a fresh perspective to the Board, and having reviewed existing Trustee's diversity, skills, and experience, Heartwood House are keen for the Board to reflect the diversity of the communities that they work with and therefore welcome applications from all sections of the community.

Please contact Heidi Earp, Director of Langton Not 4 Profit our retained consultants for further information on the role.

This volunteer role is designed to provide vital operational and logistical support to the CEO’s Personal Assistant, ensuring that both day-to-day and ad hoc matters requiring a physical presence or UK-based coordination are managed smoothly. As the CEO’s primary PA is remote, this role will act as an essential on-the-ground extension of the executive support function, helping to manage communications, logistics, administrative tasks, and in-person coordination.

This is an excellent opportunity for someone looking to build experience in executive support, charity operations, and stakeholder engagement in a forward-thinking and dynamic third sector organisation.

Key Responsibilities

Operational Support (In-Office & On-Site)

• Serve as the local point of contact for tasks requiring physical presence – such as receiving mail, managing office-based documents, collecting/delivering resources, and setting up meeting spaces.
• Assist in coordinating in-person meetings, events, and visits, ensuring smooth logistics and professional presentation.
• Support the maintenance of filing systems and physical records in alignment with digital processes.

Remote Administrative Support

 Assist the Personal Assistant with diary management, follow-ups, and meeting coordination.

• Draft correspondence, schedule appointments, and prepare briefings or summaries as needed.
• Maintain records, digital filing, and update cloud-based systems (e.g. Microsoft 365, Teams, SharePoint).

Communication & Liaison

• Support communication between the CEO's office, staff, volunteers, trustees, and external stakeholders – particularly where in-person contact or faster turnaround is beneficial.
• Relay key information between the remote PA and UK-based teams or partners in a timely and professional manner.

General Tasks

 Assist with preparing for workshops, club events, and community engagements.

• Maintain confidentiality and represent the CEO’s office with professionalism and discretion at all times.
• Attend internal meetings or external events as delegated, capturing notes and key actions for follow-up.

Person Specification

 Essential

• Strong organisational skills and attention to detail.
• Clear and confident communicator with excellent interpersonal skills.
• Comfortable working independently and taking initiative.
• Based in London with the ability to work both remotely and in person as required.
• Proficient in Microsoft Office 365 and general digital platforms.

Desirable

• Experience in administrative, PA, or coordination roles.
• Interest in the charity or youth/community sector.
• Familiarity with platforms such as Teams, SharePoint, Trello, or CRM tools.

What You’ll Gain

Hands-on experience supporting executive functions in a respected charitable organisation.

• Opportunities for personal and professional development, including mentoring and training.
• Exposure to high-level operations, event delivery, and partnership engagement.
• Reimbursement of reasonable travel and agreed expenses (per Volunteer Policy).

Do you have professional expertise you could use to help a good cause? Are you passionate about animal welfare? Trustees manage the affairs of our local RSPCA Branch to promote and provide animal welfare within the branch area. 

We are the Surrey East Branch of the RSPCA, and it's our vision to live in a world where all animals are respected and treated with compassion. 

Main activities: 

• To be familiar with and support the aims and policies of the RSPCA. 

• To be familiar with our branch rules and follow them at all times. 

• To work with your fellow trustees and branch officers to jointly act in making decisions for the best interest of our branch and the RSPCA. 

• To ensure the branch meets all the minimum animal welfare standards (MAWS). Where they are not met, work with national RSPCA staff to meet the standard as soon as practicable. 

• In conjunction with your fellow trustees and Branch support specialist (BSS), to write, adopt, monitor and review a branch development plan setting out the short and long-term aims of our branch. 

• To actively participate in branch committee meetings and attend the branch annual general meeting, and regional conference. 

• To be aware of the outcome of regional board meetings and support regional initiatives. 

• To attend the trustee training course. 

• To actively promote and advertise the society in an ongoing programme to recruit new branch trustees and volunteers. 

• To welcome new trustees and volunteers to the branch. 

About the RSPCA

We’re proud to be the oldest welfare charity in existence

• We were the first to introduce a law to protect animals and we work hard to ensure that all animals can live a life free from pain and suffering. 

• Through our campaigns we raise standards of care and awareness of issues for the animals who have no voice. We push for laws to be changed, improving the welfare of animals on farms, in research labs, in the wild, in paddocks or in our homes. 

• Through investigations and prosecutions, we stand up to those who deliberately harm animals to send out a clear message - we will not tolerate animal abuse. 

• Our highly trained officers tackle neglect and cruelty at every level and are working hard to stamp out large-scale serious, organised and commercial animal cruelty. 

• We believe every animal has the right to be counted as an individual. Animals can rely on us to rescue them when they need us most. To rehabilitate them wherever possible, provide them with the very best veterinary care and to find them new homes, either through rehoming or release.

What are we looking for? 

• Most people aged 18 or over are eligible to become a trustee. You will need to become a member of the RSPCA. Good interpersonal skills are important. You do not need to be an expert, although commitment, common sense and the ability to be objective is vital. 

• Specific skills such as finance, fundraising, project management, business experience, and awareness of employment and/or charity legislation can be useful, but not essential. 

• Trustees must sign a Trustee Declaration of Willingness to Act to clarify that they are not disqualified from being a trustee and that they accept the post. 

• In addition to our standard declaration of willingness, trustees also need to complete a declaration from the Charity Commission and read their guidance for individuals on who can’t be a trustee or senior manager of a charity. 

What can we offer you? 

• It’s a great way to meet like-minded people who share your enthusiasm for animal welfare. 

• You will have the opportunity to gain new skills and develop existing ones, whilst making a real difference to the lives of animals. 

• New RSPCA trustees are provided with a document “Trustees handbook” and asked to attend a training course which provides information and guidance about a trustee’s role and responsibilities. 

• Ongoing support is also provided by regional and national RSPCA staff in addition to any additional training provided by the relevant branch. 

• Volunteer at the heart of the local community. 

"We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria".

WHO WE ARE
We are a Kingston-based social enterprise using creative thinking to build community cohesion. Encouraging different cultures to unite enables us to share and celebrate essential lessons. Partnering with cultural, social and sports organisation's, we put on programmes of training, workshops and other events that promote unity and tolerance.

We conduct research to challenge preconceptions around race and stereotyping. Our findings are supported by educational opportunities designed to broaden perspectives.

Ready for an adventure? Dive into the heart of Quilombo UK by exploring our website and videos! Discover our mission, values and the impactful work we do to make a difference in our community.

Your journey with purpose begins here

Join us in creating positive change!

ROLE DESCRIPTION

Join our dynamic team as a Volunteer HR Recruiter and play a pivotal role in shaping the future of our non-profit Organisation. As a key member of our Human Resources team, you will be responsible for managing the end-to-end recruitment process, ensuring the acquisition of talented individuals passionate about our mission. Your expertise will contribute to building a dedicated and skilled workforce, enabling us to impact the community positively. This role offers a unique opportunity to utilise your HR recruitment skills for a meaningful cause while gaining valuable experience in the non-profit sector.

Collaborate with hiring managers to identify hiring needs and implement effective sourcing strategies,
Interview and Selection
Build and maintain a strong talent pipeline.
Conduct initial screening interviews to effectively evaluate the candidates’ skill set and cultural fit while providing an engaging experience.
Foster positive relationships with candidates, keeping them informed about the status of their applications.
Ensure compliance with applicable employment laws and regulations.
Maintain accurate and up-to-date candidate records and recruitment metrics.

 REQUIRED SKILLS:

Proven experience as an HR Recruiter or in a similar role
Familiarity with job boards and professional social platforms
Strong understanding of recruitment processes and employment laws
Good communication and interpersonal skills
Office based skills (Word, Excel, PowerPoint)
Excellent time management and organisational skills
Strong marketing and negotiation skills
Outstanding teamwork skills and ability to create relationships at all levels, showing respect to different types of people.
Professionalism and Confidentiality

WHAT WE OFFER:

Opportunity for professional growth and development in Recruitment and other HR departments depending on your knowledge and learning aptitude.
A collaborative and inclusive work environment that values diversity and innovation.
Office (Excel, Word, PowerPoint)

The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday to Friday.

Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.

Job Types: Part-time, Volunteer

Contract length: 16 weeks

Expected hours: No less than 12 per week

Benefits:

• Work from home

Schedule:

• Day shift
• Flexitime

Work Location: Remote

This is a hands-on role within a small but ambitious team. The Treasurer will have oversight of Men Who Talk’s financial health, ensuring the charity operates in a financially responsible manner while providing the Board with accurate financial information to guide decision-making. 

Our finances are in a strong position, and we entered the new financial year in April with a healthy cash flow and robust fundraising strategy. Over the last 3 years, we have seen yearly financial growth quadruple year on year, with the 2024/25 financial year bringing in over £40,000 of funding through various streams.

Having received grants from funders such as the National Lottery Community Fund, the Simon Rivett-Carnac Trust and the Caterham Round Table amongst others, we have an agreed budget to spend down our current balance over the 2025/26 financial year, with a focus on ambitious growth across all areas.

The Treasurer will work closely with Sam, our Founder and CEO and Martins, our Operations Manager to identify financial risks, ensure compliance with the Charity Commission and HMRC, and develop strategies to secure the charity's financial sustainability as we expand.

Key Responsibilities

• Attendance at Regular Board Meetings: The board meets four times a year, usually a combination of two online and two in-person meetings. Other ad hoc meetings and catch-ups may be required.
   

• Financial Oversight: Regular monitoring of the financial accounts, ensuring the charity adheres to sound financial practices and complies with UK charity regulations.
   

• Long-Term Financial Strategy: Provide guidance on the financial strategy, including planning and budgeting for future growth and expansion.
   

• Monthly Reporting: Present a top-level Treasurer’s Report to the Board each month, outlining the charity’s financial position, income, expenditure, and risks. Board meetings each quarter will also include more in-depth financial updates.
   

• Budgeting: Support the board and CEO in preparing the annual budget, taking into account the charity’s plans for growth, new services, and the expansion of activities.
   

• Financial Risk Management: Identify potential financial risks and recommend strategies to mitigate these risks.
   

• Compliance: Ensure that financial procedures are followed, including the maintenance of designated and undesignated funds.
   

• Reserves: As a priority for 2025/26, the Treasurer will take a lead on updating our reserves policy and ensuring this is adhered to going forward.
   

• Collaboration: Work closely with the CEO to ensure the charity’s finances align with its goals, particularly as we expand our services and charitable activities over the next three years.
   

• Annual Accounts: The Treasurer will take the lead on the preparation and submission of the annual accounts, working with an external auditor and accountant to ensure the charity’s accounts are transparent and well-maintained.
   

• Financial Procedures: Ensure effective financial controls are in place and help the team implement best practices for financial management.
   

• Advise the Board: Provide financial advice and insights to support the Board in making informed decisions regarding the charity’s operations and growth.

Application and Interview Process

To apply for the Treasurer role at Men Who Talk, applicants are invited to submit their CV along with a brief cover letter via charityjob. In your cover letter, please highlight your experience, why you're interested in this role, and how your skills align with the needs of the charity.

Closing date for applications will be Friday 4th of July. 

Fundraising team leader volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· supporting and encouraging a team of fundraising volunteers

· planning fundraising events and activities with your team

· allocating tasks before and during fundraising events

· keeping financial records from fundraising events

· encouraging and promoting a professional image of Cats Protection 

· following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

About StreetVet

StreetVet is a fast-growing national charity, committed to providing free vet care to the pets of those experiencing homelessness and to keeping pets and owners together to maintain the human-animal bond. StreetVet relies on its team of over 250 vet and nurse volunteers in 23 locations around the UK to provide free veterinary treatment, funded by grants, corporate and private donors and partners. Since inception in 2016, the charity has treated nearly 3,000 pets and has won numerous awards including the Vet Trust Award for the Most Trusted Veterinary Charity, Purina Better with Pets Prize and Homeless Link Excellence Award for Excellent Support.

Our Top Priorities

We are looking for a new Trustee with a veterinary background who can bring a fresh perspective to our board. Working with the Trustee Board and Senior Leadership Team to support with clinical governance, particularly regarding compliance, statutory, legal and regulatory requirements. As a young charity we still need practical, hands-on support from time-to-time from the trustees in their area of expertise while we work to mature into an organisation where the trustees can focus on a purely governance role. Being a trustee can be a very rewarding and enjoyable experience, offering opportunities to help shape the future direction of the charity, enhance the lives of people in our local communities and gain valuable satisfaction of contributing to an effective and ambitious growing charity.

Role Description:

The Clinical Governance Trustee will oversee the charity’s clinical governance for the benefit of the animal patient and the client owner. Practical guidance will be provided to enable StreetVet to help all veterinary surgeons and veterinary nurses to understand clinical governance, whether they are in clinical practice, or not.

Role Responsibilities and Duties:

• Play a full and effective role on the Board of Trustees (attend minimum 75% Trustee Board meetings)

• Act as a conduit for clinical governance information between the Trustee Board, CEO and Clinical Director.

• Meet with Clinical Director quarterly. 

• Ensure volunteers are familiar and coherent with the Royal College Veterinary Surgeons Clinical Governance Code and VMD requirements. 

• Keep up to date with Continuing Professional Development (CPD) and new developments relevant to the area of work. 

• Reflect upon the charity’s performance, making appropriate changes to practice. 

• Critically analyse the evidence base for procedures used and making appropriate changes to practice. 

• Reflect upon communication with other members of the StreetVet team and making appropriate changes to practice. 

• Reflect upon communication with clients and making appropriate changes to practice. 

• Have clear protocols in place to ensure all staff are familiar with procedures for ensuring patient safety. 

• Communicate changes in procedure to the whole practice team. 
   

Who we’re looking for - knowledge and experience  

• A thorough understanding of the veterinary sector. 

• Knowledge of veterinary care within the charity sector would be beneficial. 

• Must be a member of the Royal College of Veterinary Surgeons (RCVS) 

• Ability to advise and recommend clinical governance activities and reviews, where necessary, to fulfil the requirements of RCVS code of conduct and VMD requirements.

• Excellent networking, influencing and communication skills

 Input and Time Commitment:  

• A time commitment of 2-4 hours a month would be expected. 

• Trustees are expected to be available for regular consultation and input on a range of issues in between meetings, usually via email.

• Attend at least one outreach a year. 

• Attend virtual quarterly board meetings, held on third Tuesday of January, April, July, October at 6pm. Meetings duration approx 1 – 2 hours. 

• Papers for the meeting are sent the week prior and Trustees are to ensure they have read and understood all the information in advance in order to participate fully. 

• Attend annual conference – usually 2 days in London. 

• Attend in-person annual strategic review, usually half a day, in London. 

• Training will be provided to give a good understanding and acceptance of the legal duties, liabilities and responsibilities of trustees.

 
Personal Attributes: 

• Good time management and personal motivation, and ability to work flexibly with a small fast-growing organisation

• Belief in the vision, mission and values of StreetVet

• Commitment to equality, diversity and inclusion 

• An ability to think logically and objectively to identify key issues and good judgement to support robust decision making 

• Ability and willingness to devote the necessary time and effort to the role 

• Good communicator, able to both empower and challenge supportively 

• An ability to think creatively 

• A willingness to speak their mind and voice opinions even if these are not shared by other trustees 

• An ability to work effectively as a member of a diverse team 

• Up-to-date IT and digital skills to facilitate collaborative and remote working 

Potential Trustees must confirm that they are not disqualified under the automatic disqualification rules details on the government website - weblink included in the role description. 

Applications close: 31st July 2025. 

Fundraising team leader volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· supporting and encouraging a team of fundraising volunteers

· planning fundraising events and activities with your team

· allocating tasks before and during fundraising events

· keeping financial records from fundraising events

· encouraging and promoting a professional image of Cats Protection 

· following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Who are LRMN?

We offer refugees, asylum seekers and other migrants a specialist and holistic service. We advocate for people’s rights, campaign for wider change, meet their basic needs and help them improve their wellbeing.

Why do we need you?

Access to Healthcare has a very small team that works with clients to get over problems they have in getting healthcare. This might include helping them register with a GP, get medical records, find emergency medical treatment, understand what their rights to healthcare are, and encourage people to find out about vaccinations.  We also advise and support clients if they have been charged for NHS treatment.

What activities will you be involved in?

As part of our Access to Healthcare volunteer team you will:

• Help clients register with GPs – this might involve:

  • finding a GP local to the client

  • calling surgeries to enquire/explain the right to register

  • explaining process to a client and sharing links/info

  • following up with clients to ensure they were able to register

• Help clients access other medical services, as needed

• Help clients understand the services we offer and how to access them

• Help plan and run small community engagement projects around access to healthcare

• Take on other administrative tasks as identified from time to time

You will report to the Access to Healthcare Advisor but will liaise with staff across the organisation as appropriate.

What can you gain from this opportunity?

By volunteering with LRMN, you will:

• Make a difference to the lives of migrants, asylum seekers and refugees living in south-east London

• Be part of a diverse, knowledgeable and proactive team in an organisation that has been running for over 25 years

• Gain experience of admin work in a business environment

• Gain an understanding of the issues affecting refugees, asylum seekers and migrants

• Have regular support and supervision from the Access to Healthcare Advisor

• Be provided out of pocket expenses to the value of £6 for lunch per day (4+ hours) & up to £15 travel expenses (when volunteering in the office for 4+ hours)

Is there induction and training?

Yes, we provide a comprehensive induction to all new volunteers. This covers roles and responsibilities, safeguarding, record keeping and use of our client management system (Advice Pro).You will be provided with the training needed to perform the role and will have the opportunity to join training with the whole LRMN team. 

Who are LRMN looking for?

We’re looking for someone who is/has:

• Passionate about supporting migrants, refugees and asylum seekers

• Friendly and approachable and can manage professional boundaries

• Excellent communication skills, both verbal and written

• Proactive and able to use own initiative

• Organised and methodical in their work

• Respectful of client confidentiality and follows LRMN’s policies on client confidentiality

• Experience in working with multicultural communities

• Good digital skills with internet access

• Able to keep motivated whilst lone/remote working

• Knowledge of the NHS and UK healthcare systems would be beneficial

LRMN is committed to equality and diversity. We pride ourselves on having a diverse team with a range of experiences. We encourage people with lived experience of the asylum and/or immigration system to apply. If you need additional support to apply or volunteer, please contact us.

What commitment do you need to make?

We ask volunteers to commit to volunteering at least 4 hours per week during office hours (Monday. Thursday or Friday ideally) for at least six months.

How can you apply?

If you are interested in this role, we would love to hear from you. You can apply via Charity Jobs. 

If you have any questions, or need this information in a different format, please let us know.

Volunteers will be required to provide two referees and undergo a basic DBS check. This is an unpaid volunteer role.

OVERALL PURPOSE OF ROLE

MAIN ACTIVITIES AND RESPONSIBILITIES

Using the voluntary working practices, policies, procedures and values set by Alex TLC, work with paid staff to ensure the charity shop business is run accordingly.

Work to the high standards expected at all Alex TLC shop premises according to the requests of the Shop Manager.

Work as a team member, taking full responsibility for all shop duties undertaken.

Participate in all training and legislative checks required by Alex TLC, statutory and specific to role.

CUSTOMER RESPONSIBILITIES (INTERNAL & EXTERNAL)

Maintain excellent levels of customer service (remembering customer service extends to colleagues and service providers, as well as customers), going above and beyond where possible.

TECHNICAL RESPONSIBILITIES

Expert knowledge of the safe and correct use of all equipment used in the day to day running of the charity shop, for example the till, steamer, pricing equipment. Training is provided.

OTHER FEATURES OF JOB

Hours of work are according to those agreed between yourself and the Shop Manager.

Opportunity for paid employment in our charity shops.

Opportunity to attend the Alex TLC Community Weekend and meet sufferers of leukodystrophy and their families. Volunteers assist in the running of activities during the Weekend and attend the social events included.

LOCATION

South East London Alex TLC charity shop premises.

PERSON SPECIFICATION

EDUCATION, QUALIFICATIONS AND TRAINING

DESIRABLE:

· GCSE, ‘O’ Level or equivalent Mathematics and English Language

· customer service

EXPERIENCE

DESIRABLE:

· Willingness to learn about leukodystrophy and the challenges our beneficiairies face

· charity shop or other retail

WORK BASED COMPETENCIES

DESIRABLE:

· Good customer service skills

· Good telephone skills

· Good writing skill

· Good numerical ability

· Good organisational ability

· Flair for display

· Computer literacy

BEHAVIOURAL COMPETENCIES

ESSENTIAL:

· Motivated

· Honest

· Committed

· Ability to work in a team

DESIRABLE:

· Enthusiastic

· Articulate

· Calm under pressure

· Methodical

· Resourceful

· Commercial acumen

We are only able to accept applications from UK residents.

Leverage your fundraising, research and bid-writing skills and links  through this flexible, part-time opportunity to help CPRE London improve green space access for Londoners!

About CPRE London

As part of the national network of CPRE, the Countryside Charity, CPRE London campaigns to save and promote green spaces in Greater London. Our vision is "a city with a network of green spaces which are accessible to all, rich in nature and playing a crucial role in responding to the climate emergency."

Reports to: CEO, CPRE London. 

What will you be doing?

• Researching potential future sources of support including trusts and institutional funders
• Tailoring and submitting applications to grant providers
• Assisting with producing project progress reports with a level of detail suited to the funder
• Involving with other income streams, including digital fundraising, sponsored events (focused on promoting climate-friendly actions) and establishing more sustainable funding through regular giving from individuals
• Collaborating on fundraising activites with the team.

Time Commitment:

• ~ 7-14 hours/ week
• There is an option to come to the office on Tuesdays or Thursday, although this is not essential if you would prefer to work from home.
• A minimum of 6 months' commitment is preferred

Essential (E) or Desirable(D) Skills / Experience. Please provide examples or evidence where possible.

• Persuasive communication skills (E)
• Good interpersonal skills (E)
• Analytical research skills (E)
• Preferably 5 + years experience of fundraising, bid writing, or marketing work (E)
• Educated to at least degree level (E)
• Understanding and appreciation of environmental issues (D)
• Proven ability to use layout and design software (D

Benefits 

• The use of your skills and experience to mobilise resources to help London move towards its goal of becoming carbon neutral by 2030, strengthen biodiversity and to nurture the well being of nature and Londoners through improved access to quality green spaces
• The opportunity to meet like-minded people and enjoy being part of a team
• Our support to help you develop in your volunteering role and provide you with relevant training
• The opportunity to enhance your CV by developing additional new skills and gaining valuable experience
• The opportunity to become involved with events and workshops on a local and national level
• We will provide a reference for any future work or volunteering
• We provide out-of-pocket travel expenses

Join the Board of ScotsCare, a historic charity making a real impact for Scots in London.

Applications close on: Monday 14th July 2025

Location: London EC1Y 2AJ

Time commitment: c.1 day per month

About ScotsCare

For over four centuries, ScotsCare has been a beacon of hope for Scots navigating life’s challenges in London. Our journey began in the early 17th century, and today, we stand as a testament to resilience, compassion, and community support.

Our mission goes beyond simple financial aid. We understand that true support means addressing the complex, interconnected challenges individuals and families face. Whether it’s a family struggling with complex issues, a homeless individual seeking support, or an older person experiencing isolation, ScotsCare offers a holistic approach to support.

Our work spans multiple dimensions of care. We provide financial grants to alleviate immediate economic pressures, but we don’t stop there. Our team of dedicated professionals offer bespoke mental health services, including substance misuse, job coaching, housing and homelessness support, and advocacy services. We see each person as an individual with unique strengths and potential, not just a set of challenges to be solved.

The heart of ScotsCare is our people – both staff and volunteers. We’re constantly seeking passionate professionals who believe in our mission of breaking cycles of deprivation. Our team represents diverse backgrounds and skills, united by a common goal: creating meaningful opportunities for Scots in London.

We operate three sheltered housing sites, provide psychotherapy sessions, and run community-building programmes like our ScotsCare choir. These initiatives are more than services; they’re pathways to reconnection, healing, and empowerment.

About the role

As we establish our newly formed Property Sub-Committee, we are looking for a new Trustee to join our board and committee.

As a Trustee, this is an opportunity to be part of shaping ScotsCare’s vision.

Who we are looking for

We seek an individual passionate about supporting Scots in London with executive-level property experience to join our existing, skilled, and diverse team of Trustees.

Experience in property, asset management, estates management, housing and/or development or construction will be vital in ensuring the property strategy is congruent with strategic direction.

You will demonstrate an ability to provide constructive challenge, offering insights that support. Communication is key, so we are looking for a Trustee who is personable, approachable, and able to work seamlessly with our Chief Executive and property lead.

You will be a trusted advisor who brings both professional rigor and a genuine commitment to the charity’s goals, helping to drive ScotsCare’s vision and supporting its important work for Scottish communities.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications for this role close on Monday 14th July 2025.

Join our amazing volunteer team in this flexible opportunity that puts you at the heart of our work supporting blind and partially sighted people. You’ll make taking part in events and carrying out volunteering easier and more enjoyable for our customers and volunteers with sight loss. You’ll take some of the stress and anxiety out of getting around and taking part in activities as a blind or partially sighted person. The help you give will encourage people to do more. What you’ll be doing • Sighted guiding / giving practical help to individuals in and around venues, so they can take part in events. • Supporting volunteers with sight loss with their volunteering activities which range from facilitating a regular community group to delivering a talk about sight loss to a local business. Your role would involve things like guiding; Meeting and greeting at group activities or creating a welcoming and interesting display stand at events. In this role you will only be helping individuals in places open to the public, often in a group setting. We will provide training in sighted guiding techniques and understanding sight loss. We would particularly like to recruit support volunteers within the Downpatrick area (last Wednesday of every month) What you’ll gain from the role: • An opportunity to give something back. • A chance to build a strong community. • A sense of achievement through the difference you make. • A chance to be part of a team of like-minded people • An opportunity to develop and explore different roles with RNIB, including our internal job vacancies. In return for donating your time we will provide: • A rewarding experience. • A great Induction and training. • A supportive manager. • Regular updates and catchups. • Expenses. • An opportunity to connect with other volunteers.

What skills and experience are needed?

• • An outgoing, friendly approach to meeting new people. • An empathetic and professional manner. • The ability to take the supportive and helpful role.

• Particularly looking for Volunteers in Downpatrick area - Last Wednesday of Every month

Position Overview:
The Customer Service Representative (CSR) plays a dual role in driving programme enrollment and delivering exceptional service to prospective participants. Focused on sales and outreach, this position generates leads, conducts cold calls, and converts inquiries into enrollments for the employability and skills development programme. With a strong emphasis on meeting sales targets, the CSR will articulate the programme’s value proposition, address concerns, and guide prospects through the enrollment process while maintaining a participant-centric approach.

Key Responsibilities:

1. Sales & Lead Generation:

   • Proactively identify and engage potential participants through cold calling, email campaigns, social media outreach, and community partnerships.

   • Achieve monthly enrollment targets by converting leads into committed participants, tracking conversion rates and pipeline progress.

2. Participant Onboarding:

   • Serve as the first point of contact for inquiries, providing detailed information about programme benefits, eligibility criteria, and enrollment steps.

   • Guide prospects through the application process, ensuring a seamless transition from inquiry to enrollment.

3. Customer Relationship Management (CRM):

   • Maintain accurate records of leads, interactions, and conversions in the CRM system.

   • Follow up with prospects to address concerns, nurture interest, and close enrollments.

4. Reporting & Feedback:

   • Provide weekly updates to the Programme Lead on sales performance, challenges, and market insights.

   • Share participant feedback to improve programme positioning and outreach strategies.

1. Compliance & Ethics:

   • Adhere to organisational policies and ethical standards in all sales activities, ensuring transparency and respect for participant needs.

Required Qualifications:

• Education: High school diploma required; Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.

• Experience:

  • 2+ years in sales, telemarketing, or customer service roles with a proven track record of meeting/exceeding targets.

  • Experience conducting cold calls, managing leads, and closing conversions.

• Skills:

  • Strong persuasive communication and active listening skills.

  • Proficiency in CRM systems and Google products (Forms, Docs, Sheets, Slides).

  • Ability to articulate complex programme details in a clear, motivating manner.

  • Resilience in handling objections and rejection.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.