Community manager volunteer roles in chiswick, greater london

HLP is committed to equity, diversity and inclusion (EDI), supporting a fairer society through our work.

We want our board to reflect the diversity of our helpline communities and sector and to expose bias, provide richer discussions with well-rounded perspectives that will help trustees in their decision-making, which in turn will increase the charity’s legitimacy and impact.

Helplines Partnership is keen to support the above initiatives in increasing the diversity of its board and therefore we are particularly interested in receiving trustee applications from all communities.

We would particularly like to hear from people who:

• Are looking to be part of the leadership of an established and highly respected charity
• Have, or are seeking to develop, experience in a non-executive role
• Are willing and able to devote the necessary time (see time commitment below)
• Care about mental wellbeing and helplines and feel motivated by our vision, mission and values

Time Commitment:

The successful candidate will be required to attend three two-hour teleconference Board meetings per year and one face to face meeting (historically held in London).  Also the Annual Conference which you will be required to attend in person during November. 

This is an unpaid voluntary position; however, reasonable travel expenses will be covered.

What are we looking for?

•  Some experiences of the charity / helpline sector are desirable but not essential.
• As an organisation, we work remotely, using IT solutions such as Teams, Zoom and SharePoint so location is not so relevant. Being comfortable with the use of these technologies would be helpful.

What difference will you make?

 As a small charity, your contribution will be significant and effective. As part of HLP’s Board, you will be helping directly to ensure the effectiveness of the organisation.

Quotes from Trustees who are coming to the end of their tenure:

“Being a trustee at HLP has been a great experience – challenging and positive in equal measure. From a personal point of view, it helped me develop strategic leadership skills and gave me a chance to contribute to areas such as policy development and financial management. Working with and listening to my fellow Trustees was also a great development and networking opportunity. It was also a way of helping HLP grow its impact and do even more for its members and helplines around the country.”

 Becoming a helplines trustee has brought me far more than I imagined. I have gained new friends, learnt new skills and experienced excellent networking across many new areas, I can highly recommend it.

 It has been a privilege to serve as a Trustee with HLP over the last three years and more recently as Co-Chair along with Elizabeth Rimmer. Looking through a professional lens it has been invaluable learning and development for me and allowed us to develop deeper links across the nations in relation to knowledge sharing and networking for our helpline memberships. 

 On a personal level I have very much enjoyed working with the HLP board and staff team who are all genuinely passionate about what they do and the helplines and people they represent. 

Fundraising and Communications Internship

Concordis International seeks internship candidates to become actively involved in fundraising and communications for their programmes, providing meaningful assistance to the organisation’s operations. The internships are designed to give you concrete experience in communications and fundraising within the international development sector. The role is varied and will require you to work with our small UK team and with other interns who are based around the world.

Concordis International works impartially alongside those involved in or affected by armed conflict, so that through dialogue they may build relationships of mutual trust and together develop and implement policies that improve security and social cohesion, laying firm foundations for lasting peace.

Location: Home-based. You must have good internet connection and a computer.

Duration: 6 months; minimum 3 days (22 hours) per week, some flexible working is available.

Closing date: 16th June at 23:59 BST.

Start date: 30th June.

Reporting to: Fundraising & Communications Manager.

Role Description

You will work closely with the Fundraising and Communications Manager as an integral part of the F&C Team, and be involved in all the projects we cover. Your internship with Concordis will give you experience in both fundraising and communications and you won't just watch it happen; you'll be doing the work as part of the team, with opportunities to make a valuable contribution. You’ll have exposure to planning, designing, writing and working to tight deadlines. And the more you put in, the more you will get out.

We are particularly seeking interns with great creative energy and graphic design skills. If that's you, please get in touch.​​ You’ll need really fluent English too; it’s an advantage if it is your mother tongue.

Communications role

You will become one of our storytellers. You will learn about our programmes, their activities, history and conflict analysis, so you can produce communications materials for social media, our website, newsletters, events and other outlets. This will mean you:

• Liaise with our programme teams to gather information, stories and materials

• Brief, resource and support the F&C Manager

• Edit and design publications such as reports, news articles and other awareness-raising materials

• Respond to requests for communications support from the wider team

• Update and design new pages for our website

• Create posts and monitor social media platforms 

Fundraising role

You will work closely with the F&C Manager to support activities as required.

• Help maintain and develop our Customer Relationships Management system

• Help with fundraising events (including organisational aspects)

• Be closely involved in the process of producing our Annual Review, from planning, through design, to print

Other tasks

Interns monitor international and regional institutions and grant-making organisations for funding opportunities.  They are also expected to take their turn in tasks such as taking notes during meetings and monitoring the security of teams on the road.

Interns serve on a voluntary basis; there is no salary or stipend, but Concordis will reimburse reasonable expenses including a small daily lunch allowance.

Interns do not follow a formal training programme, but Concordis will seek to provide experience tailored to the skills, needs and aspirations of individual interns within the range of activities outlined above.

CHARITY SHOP ASSISTANT

Charity Shop Assistant (East Finchley - RSPCA Finchley & District Branch)

Our charity shop in the heart of East Finchley is looking for a friendly volunteer to join our team and help make our shop a huge success. Make new friends, have fun, and help us help more animals!

Overview of opportunity

As a volunteer Charity Shop Assistant, you would join a small team working with the shop managers and other volunteers to help make it a success and raise vital funds for animal welfare.

About the RSPCA

Founded in 1824 we have been saving animals for almost 200 years and are proud to be the oldest welfare charity around. It has always been our vision to live in a world where all animals are respected and treated with compassion, so our volunteers and employees work tirelessly to ensure that all animals can live free from pain and suffering.

About Our Charity Shop in East Finchley

The shop is part of the RSPCA Finchley, Golders Green, Hendon & District Branch and plays an essential role in raising the profile of the RSPCA in our local community and funds for our branch so that we can continue our vital animal welfare work. Our shops sell a mixture of donated items, including clothes & accessories, books, bric-a-brac and collectables.

We have positions available on the shop floor and in our stock room or you could

volunteer to do a mixture of both.

Volunteer Charity Shop Assistant responsibilities

•  Helping customers in the shop find what they need.
• Accepting donations of items and money from the public.
• Processing sales through the till and card machine, including Gift Aid.
• Sorting through donated items to determine what we can sell.
• Preparing donated items for sale by steaming and hanging items.
• Merchandising stock on the shop floor.
• Creating attractive shop window displays.

What we are looking for in a volunteer Charity Shop Assistant

•  Friendly volunteers who are confident talking to people.
•  Retail experience would be ideal but is not necessary as full training will be given.
• We are ideally aiming for someone who is flexible and can offer an ongoing commitment predominately on set days each week based on your availability.
• Good communication and numeracy skills.
• You will need to be aged 18 or over.

What we can offer you as a volunteer Charity Shop Assistant

• A way to meet new people and make new friends in your local area.
• A place where you will learn excellent new skills to add to your CV, such as customer service, multi-tasking, merchandising, and many more.
• An excellent induction and training programme relevant to your role.
• The opportunity to make a huge difference to the welfare of animals.
• ·Reimbursement for any reasonable travel expenses you may incur whilst volunteering with us.

If you’ve got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we’d love to hear from you!*

Join us in making a real difference to the lives of animals in need.

Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.

Panethnic Pourovers

We are a completely volunteer-run cafe library, community space, and organization providing our local community with increased access to education, resources and art that is reflective of underrepresented cultures and identities. We are based right outside of Boston in North Quincy, Massachusetts!

We hope to foster a more inclusive, diverse, and safe community for those of underrepresented identities and cultures. With the rise of AAPI hate crimes since the beginning of COVID, we create a safe space for our AAPI and ally communities.

We are a 501c3 non-profit cafe library located in Quincy, MA. We aim to provide our surrounding community with increased access to education, resources, & art that is reflective of underrepresented cultures and identities. We have a focus on the Asian-American & Pacific Islander (AAPI) community, but provide a safe space for individuals of all backgrounds & identities to find safety and solace in.

We are always looking for volunteers across all sectors from baristas to engineers to marketing managers! You are always welcome to contribute as much or as little as you have the time for. If you're interested please don't hesitate to reach out. :)

Director of Technology

Volunteer Role Description (remote, unpaid)

This role would be a great chance for someone looking for director-like experience in the technical space! Open to techies of all experiences, you are welcome to commit as much or as little time as needed.

• Manage Google Admin Workspace, create emails for volunteers and manage groups
• Maintain current website which is currently on WordPress, including making edits to the site and adding new events/programming (copy will always be provided!)
• Direct strategy and ideas for our in-house web/library applications
• Fix errors and bugs on the website as they come up
• Update plugins and third-party tools on the website

Weekly Time Commitment

2-3 hours per week

Duration of Volunteer Role (remote)

6+ months

Are you passionate about creating a culture of welcome for refugees in the UK? Do you have extensive experience in the governance of a charity or public sector organisation? This could be the perfect role for you! 

STAR is a dynamic and exciting national charity which makes a huge impact on a small budget. We are looking for our new Co-Chair of Trustees. We are looking for individuals who are passionate about creating a culture of welcome in the UK for refugees ,who believes in the power of young people as changemakers and who wants to empower refugees to reach higher education to join our board of trustees. 

 The ideal candidate will have extensive experience in the governance of a charity or public sector organisation and be able to commit to at least 2 years in the role.

We are in particular looking for applicants who: 

• Have lived experience 
• Have HR experience 
• Have campaigns experience, in particular hybrid campaigning.
• Have charitable fundraising experience. 

 Applications from persons with lived refugee experience are highly encouraged. 

Role Description

To provide strategic oversight of:

• STAR’s compliance with its Articles of Association, policies, and law; 
• STAR’s compliance with all funding conditions and contracts;
• Whether STAR is best using its resources to meet its objectives; 
• The effective and efficient administration of STAR;
• Monitoring and reporting of financial information; 
• STAR’s funding and expenditure situation; and
• Implementation of STAR’s Equal Opportunities Policy and Safeguarding Policy in employment and service delivery.

Also to:

• Contribute actively to STAR by giving strategic direction and evaluating performance against targets
• Attend and prepare for board meetings
• Appoint board members and officers via the procedures in this policy
• Approve accounts
• Ensure that STAR and the board safeguard STAR’s values and reputation
• Provide any other assistance the board or STAR may require, as appropriate, particularly utilising any specialist skills or experience they may have.

Specific responsibilities of the Co- Chair

• Ensure the proper management of board meetings, including setting agendas in consultation with the Director, chairing meetings, facilitating discussions and decision;
• Oversee the administration and coordination of any sub-committees; 
• Monitor implementation of board and sub-committee decisions;
• Take "Chair’s action" between meetings, where an immediate decision is required;
• Serve as line-manager to the Director, and conduct regular planned supervision and appraisal;
• Represent Board as required to the public or external parties such as funders and government; and
• Keep other officers fully informed so that they can deputise if necessary
• Working alongside and in collaboration with the other STAR trustee co-chair, sharing responsibilities and ensuring excellent communicative shared working.

Person Specification 

Essential 

• Experience of governance of a charity or public sector organisation
• A commitment to STAR’s values
• An awareness of issues affecting both STAR and the wider refugee sector, the ever shifting landscape of refugee policy and media coverage, or a willingness to learn and stay abreast of these current topics and new developments. 
• A willingness to devote the necessary time and effort to prepare for and attend regular STAR meetings for at least 2 years
• Integrity and good independent judgement
• Strategic vision and an ability to stay focused on strategic objectives
• Willingness to take part in STAR discussions, contribute constructively and listen to others
• Understanding and acceptance of the legal duties and liabilities of trustees of a charitable company
• Ability to work effectively as a member of a team
• Ability to maintain confidentiality
• A commitment to the principles of Equality, Diversity and Inclusion, as well as an understanding and acceptance of the Equal Opportunities Policy
• Willingness to undertake training required to allow them to fulfil their duties.

Desirable 

Five years experience in one or more of:

• Working with people seeking asylum and refugees;
• Other work with the asylum/refugee/migrant sector;
• Charitable fundraising;
• Voluntary sector issues, such as trends for charities and partnership/network formation;
• Organisational development, growth or change;
• Human resources;
• Financial management/accountancy;
• IT;
• Negotiations;
• Marketing and public relations;
• Lobbying, advocacy and campaigning regarding social justice or social policy;
• Management and administration of a charity, for example as a director or trustee;
• Campaigning;
• Social Media/ Communications 

About Student Action for Refugees

STAR (Student Action for Refugees) is the national network of students building a society where refugees and asylum seekers are welcomed and can thrive. 

Set up by students at Nottingham University in 1994, STAR is creating a more understanding, just and welcoming society by: 

• empowering young people to be changemakers; 
• providing practical support and connecting local communities through volunteering and student volunteer led community projects; 
• challenging the structural barriers that refugees and asylum seekers face when seeking protection and building new lives in the UK; 
• Sharing trusted information about asylum and the lived experience of refugees to combat misinformation, hostile narratives and instead spread compassion and humanisation 

We have a small staff team who train and support the network and lead on national campaign and advocacy work, with expertise in improving access to higher education for forced migrants.

Here are just some of our highlights from last year:

• 37  STAR university student society groups, across 28  towns and cities, run by 222 STAR student leaders. 
• 262 events were organised by STAR groups to educate, campaign, and fundraise for a more welcoming UK, from art exhibitions to cookery classes and film nights.
• 1,280 refugees and people seeking asylum were supported by 413 volunteers  through 28 community projects and 25 one off volunteering events. 
• 100s of students mobilised to support calls for better treatment of refugees in the UK including standing against detention, for a fairer plan for refugees and to lift the ban on work.
• 88 UK universities now offer sanctuary scholarships for refugee students. The STAR staff team was involved in the development of many of these new scholarships and the improvement of  existing scholarships. We also ran workshops for hundreds of  university staff. 
• 15 STAR groups campaigned for Equal Access at their institutions and 4 won!
• 65 aspiring refugee students were supported by our mentoring project and we provided signposting and advice about accessing HE to over 470 people.

If you would like an informal chat before applying, please get in touch.

Deadline for applications: 11th July 2025

Interviews: Rolling

About Children With Voices

Children With Voices is a grassroots community charity based in Hackney, committed to supporting young people and families through initiatives that promote mental health, well-being, food sustainability, and youth empowerment. Through creative programming like Jumping Beans, the Food Hub, and holiday clubs, we aim to foster inclusive, healthy, and thriving communities.

Role Overview

We are looking for a passionate and creative Volunteer Photographer/Videographer to help us capture engaging photo and video content across our community projects. This role is ideal for someone looking to build their portfolio, gain experience in the charity sector, and contribute to meaningful causes. You'll work closely with our Social Media Manager and be an essential part of how we tell our story to the public.

Key Responsibilities

• Attend and photograph/video activities at our Food Hub on Thursdays

• Capture content during Jumping Beans and other community events

• Collaborate with the Social Media Manager to plan, produce, and edit engaging visual content

• Support the creation of digital assets (short videos, reels, photos, behind-the-scenes clips, etc.)

• Organise and file digital content for use across platforms

• Respect the privacy and safeguarding needs of children and families

• Represent the charity in a professional and compassionate manner

Time Commitment

• Mondays: Office-based (between 11am–4pm, hours flexible) to work alongside our Social Media Manager

• Thursdays: On-site at the Food Hub (between 12pm–2pm, flexible)

• Additional remote editing/content creation hours based on your availability

• Flexibility offered around academic or work commitments

Person Specification

Essential:

• Access to your own camera or video equipment

• Some experience in photography and/or videography (personal or professional)

• Strong visual storytelling skills and creative flair

• Basic editing skills (e.g., using Canva, Adobe Premiere, iMovie, or similar)

• Good interpersonal skills and ability to work collaboratively

• Respect for confidentiality and safeguarding protocols

Desirable:

• Experience working with community organisations or in event settings

• Interest in youth empowerment, food justice, or social impact

• Familiarity with social media trends (e.g., Instagram Reels, TikTok)

What You’ll Gain

• Experience working with a dynamic and community-led charity

• A chance to develop your photography and videography portfolio

• Opportunity to collaborate with a supportive creative team

• Recognition of your volunteer work and a reference upon request

• The chance to make a difference in local communities

EVERY WONDERED HOW YOUR SKILLS COULD TRANSFORM YOUNG LIVES THROUGH SPORTS? 
BECOME A TRUSTEE A DFY SPORTS - Level the playing field for young people through sport

Are you passionate about creating opportunities for the next generation? Want to use your skills to support a grassroots charity doing powerful work with young people in London? DFY Sports is looking for new trustees to help us grow, reach further, and have even greater impact.

Who we are

DFY Sports helps young people aged 4–15 from underserved communities flourish through sport. Based in Brent and active across surrounding boroughs, we deliver PE sessions, after-school clubs, holiday camps, football training, and run an ambassador programme connected to our founding sports agency, ISC.

We’ve grown fast—and we’re just getting started. As we scale over the next 1–3 years, we’re looking for passionate trustees to help shape that journey.

Why join us?

• Be part of a hands-on, diverse and ambitious team making a real difference in London
• Use your skills for social good and gain board-level experience
• Support a charity grounded in community, inclusion and action

Trustees meet quarterly (with pre-reads shared a week in advance). You’ll bring your experience and perspective to guide DFY’s future and support our mission at a strategic level.

Diversity matters to us

We’re especially keen to hear from people whose backgrounds reflect the communities we serve—including people of colour, women, those with disabilities, and individuals with lived experience of socio-economic disadvantage.

That said, this isn’t an exclusive requirement. We welcome all applicants who believe in our mission and want to contribute meaningfully. Our goal is to build a board that’s balanced, representative, and full of fresh ideas.

We’re currently looking for trustees in the following areas:

✅ Safeguarding

• Ensure safeguarding policies are robust, compliant and actively implemented
• Support our DSL to report risks, share learning and update the board
• Help shape a safeguarding-first culture across all activities

✅ Marketing & Communications

• Help define and strengthen DFY’s brand and public voice
• Grow our online presence and support outreach to media and partners
• Guide the team on strategic communications and storytelling

✅ Network & Fundraising

• Open doors to donors, sponsors and collaborators through your network
• Support events and campaigns that raise both funds and awareness
• Offer fresh ideas for sustainable income generation

✅ Finance

• Provide oversight of budgets, reporting, and financial controls
• Support long-term financial planning and risk management
• Ensure funds are well managed and spent with integrity

✅ Community

• Champion the needs and voices of the local community in Brent and NW London
• Build connections with local schools, grassroots groups and families
• Help us stay rooted, responsive and inclusive in everything we do

⚽ Your core responsibilities as a trustee will include:

• Attending quarterly board meetings
• Reading board materials in advance and actively participating
• Contributing to DFY’s strategic direction and key decisions
• Supporting your specific area of responsibility, as outlined above

You don’t need to have trustee experience, just care, commitment, and the willingness to bring your skills to a team working to create lasting change for young people through sport. Training and support can be provided.

Interested?

Apply now or pass this along to someone who’d be a great fit. We're excited to hear from people who want to make a difference and bring something fresh to the table.

RollaDome All Skate is looking for a proactive and motivated Volunteer Admin Assistant to support our charity’s administrative operations. This volunteer position offers valuable experience in administration, volunteer coordination, and event management. You’ll assist with bookings, data management, and communication tasks. 

Expenses will be reimbursed for any out-of-pocket costs related to your role. 

Key Responsibilities 

• General Admin: Handle inquiries, emails, and record-keeping. 

• Booking Management: Manage membership and attendance records. 

• Data Entry: Maintain up-to-date data for reports. 

• Volunteer Coordination: Assist in recruiting and scheduling volunteers. 

• Event Support: Help organize and assist during community events. 

• Inventory: Track stock and deliveries for events. 

Skills & Qualifications 

• Strong attention to detail and organizational skills. 

• Good communication skills (written and verbal). 

• Ability to multitask and stay organized. 

• Proficient in Microsoft Office. 

• Experience in admin or volunteer coordination is a plus. 

Commitment 

• Minimum 15 hours per week, with flexible hours. 

Benefits 

• Gain valuable experience in a nonprofit setting. 

• Develop skills in administration, volunteer coordination, and event management. 

• Expenses reimbursed for role-related costs. 

• Contribute to programs that have a positive impact on the community. 

About The Role

Volunteers are integral to the running of our London reserve and without their help we wouldn’t be able to maintain this amazing 105 acre wetland of international importance, with views across to the City. Our volunteer team are friendly, motivated and hard-working and say they benefit by gaining new experiences, meeting new people and most importantly making a difference by helping maintain important wetland habitat.

Maintaining and managing a large wetland nature reserve requires a lot of practical, hands on physical tasks. With first-class training and guidance, you’ll be part of a small and dedicated Tuesday Reserve Support team that cares for a variety of breeds in all weathers, to help tell our conservation story. Your role will be to provide regular support to the reserves team in all practical reserve management, to maintain habitats, increase species biodiversity and ensure the reserve and grounds areas are functioning at their best for our visitors.

You'll be an essential part of the WWT team. You'll get a warm welcome, including information on training, equipment and anything else you need. 

Important information

Due to the nature of and training for this role, we ask for a commitment of a minimum of 6 months volunteering. Shortlisted candidates will be invited for a taster session alongside the team on Tuesday 8th July. Those selected will ideally join the team on Tuesday 22nd July, or soon afterwards.

If you are interested in volunteering for WWT but don't wish to apply online, please email us, or gives us a call and leave your name and number. 

About You

This an ideal role for someone who has a can-do attitude and are happy to help us in all weathers, being both a practical person and physically fit. Having experience in some habitat management would be helpful, but a keenness to learn is more important. It’s a closely-working team, however, the ability to work under your own initiative and being self-motivated is also needed. Having, or being happy to develop, the confidence to engage our visitors with the work of WWT is also a key part of this role. Main tasks include:

• assisting with all practical reserve management activities including scrub clearance, pruning, pollarding and fencing
• supporting staff and other volunteers with the construction and maintenance of island scrapes, ditches and reed beds, ensuring that reserve water bodies are maintained and managed appropriately (boat use may be needed)

• operating agreed machinery safely in order to carry out management activities
• assisting with the construction and maintenance of access routes to the bird hides including the maintenance of fences, footpaths and hides
• working with a variety of hand tools safely and correctly, observing and applying health and safety regulations at all times
• taking due care for the safety, welfare and enjoyment of the visiting public
• you may be asked to undertake related ad hoc tasks

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you'll love volunteering at WWT

• Feel good knowing you are helping to restore wetlands, and our world
• Be surrounded and inspired by like-minded wetland lovers
• Hear from the people who inject their energy, passion and expertise into wetlands and wildlife - talks, walks, webinars, tea and cake...
• Free entry to all our wetland centres, including your family
• Volunteer discount on shopping and memberships
• Access to webinars and practical information to help you manage daily life

We want your volunteering to be a positive and fun experience. You’ll get a warm welcome, including information on training, equipment and other information you need.  This will include risk assessments based on your role and any particular support you need.

Volunteers receive access to our sites, and discounts in our shops and cafes. Some roles include a uniform or require the use of equipment or protective clothing. If you are based at a particular site or office location, you’ll need to be able to get yourself there and back. Information on locations can be found on our website. We will keep you up to date with what’s happening across WWT and the difference you will be helping to make happen.

Interested?

Full details of this and other roles can be found at our webpage. We celebrate inclusivity and diversity amongst our volunteering community and encourage applicants to state any disabilities they have for provided support.  Please state any disabilities in your application form, or contact us at to state what support you need either in locating the information or filling out the application process so we can cater for your additional needs.

We look forward to hearing from you! 

Help shape the future of mental health support in your community. Become a Trustee at Swindon and Gloucestershire Mind and make a meaningful impact in just a few hours a month.

Swindon and Gloucestershire Mind is looking for compassionate, values-led individuals to join our Board of Trustees. This is a unique opportunity to play a vital role in guiding one of the region’s leading mental health charities at a time of growth and transformation.

As a Trustee, you’ll support strategic decision-making, champion inclusive and community-based mental health services, and help ensure strong governance and financial sustainability. You don’t need prior board experience—we’re looking for people with diverse backgrounds, fresh perspectives, and a shared commitment to improving mental health for all.

We’re especially interested in hearing from people with lived experience of mental health challenges, as well as those with expertise in finance, safeguarding, digital strategy, income generation, clinical services, or HR.

Our board meets around 8–10 times a year, usually in the evenings. The average time commitment is 2–4 hours per month, and we provide a full induction, training, and reasonable expenses.

By joining us, you’ll be part of a passionate, forward-thinking team helping to create a future where everyone facing a mental health challenge is recognised, valued, and supported.

The Diana Award are thrilled to invite you to volunteer for our Mentoring Programme this Autumn 2025, which operate across London. 

We collaborate with volunteer mentors to support young people aged 14-18 who are at risk of becoming NEET (Not in Education, Employment or Training) through mentoring interventions, career skills development programmes, and support with their youth-led social action projects. 

WHO CAN VOLUNTEER AS A MENTOR? 

We welcome applicants of all industries and levels of experience. Through mentoring you will gain skills in communication and leadership, building empathy and understanding of issues and barriers facing young people in their communities. 

OUR MENTORING PROGRAMMES  

We will be running our exciting Twelve-week Mentoring Programme from October 2025 - February 2026, across London, in the boroughs of Enfield, Tower Hamlets and Sutton. 

The programme will involve: 

• Twelve weeks of in-person weekly mentoring sessions that last one hour (excluding travel) and are delivered on the same day and time each week. 

• Group mentoring, where a group of volunteer mentors work together to support a group of mentees, with the help of a Diana Award Facilitator. 

• Volunteer mentors will share advice and guidance with young people who are at risk of becoming NEET.

We will train you to mentor and provide ongoing support for the duration of your programme. 

The Diana Award can provide you with a professional reference, paid for DBS check, and refund your travel expenses in exchange for your voluntary work. 

PERSON SPECIFICATION 

Requirements 

• A minimum of 18-years-old.

• Willing to complete a DBS Check (paid for by The Diana Award).

• Willing to provide contact details for two referees.

• Has the right to work and volunteer in the UK. 

• Able to attend a three-hour in-person mentor training session. 

• Able to commit to weekly face-to-face sessions. 

• Lives or works in London.

Skills 

• Passion for working with young people. 

• Has developed or willing to develop active listening skills. 

• Ability to see solutions and opportunities when working with people or in a group setting. 

• Ability to show resilience when faced with challenging situations or behaviours. 

Experience / Knowledge 

• Has work experience, this can be professional, from previous volunteering, or social action initiatives. 

• Has developed or willing to develop experience of picking, planning, and delivering a social action campaign. 

Optional Experience / Knowledge 

• Has prior experience working with young people. 

• Has experience in organising grassroots activism. 

• Has experience or knowledge in Corporate Social Responsibility (CSR). 

• Has experience or knowledge in Widening Participation. 

• Has experience in project management. 

Responsibilities

• Commit to weekly sessions for twelve weeks, demonstrating consistency and punctuality. Mentoring Programme sessions last 60 to 90 minutes (excluding travel time). Follow through is key when working with young people at risk of becoming NEET. 

• Collaborate with a Diana Award Facilitator and other volunteer mentors to deliver and support group mentoring sessions within a school setting. 

• Review session plans and prepare for weekly sessions. Communicate weekly and in a timely manner with other volunteer mentors and a Diana Award Facilitator. 

• Create a safe and positive learning environment and provide young people with encouragement, guidance, and constructive feedback. 

• Nurture positive relationships with young people. Listen, understand, and acknowledge their feelings and experiences. 

• Support young people to plan a social action project. 

• Foster a growth mindset and encourage young people to challenge themselves to work towards their goals. 

• Support young people’s professional development by connecting them with further opportunities. For example, workplace visits, work experience, resources, relevant networks etc. 

• Identify and report any safeguarding and child protection concerns or disclosures to the Designated Safeguarding Lead, as per The Diana Award Safeguarding Policy. 

OUR CHARITY 

The Diana Award is the charity legacy to Diana, Princess of Wales’ belief that young people have the power to change the world. We seek to empower young people, delivering bespoke youth programmes for children and young people aged 9 – 25. We work with young people to unlock their potential, create opportunities for their growth, and inspire action from them to lead the change they want to see. 

HOW CAN I APPLY?

1. Read the Mentor Application Pack attached, so you have all the necessary information before applying. 

2. Apply now using the Online Application Form

The deadline to apply is 6th August 2025 you will hear back about your application in mid-August 2025. 

If your application is successful, volunteer mentoring will begin in October 2025, following identity checks and training. 

We can’t wait to receive your application! 

As a Volunteer Event Projects Coordinator, you will assist with the planning, coordination, and execution of various events and projects for RollaDome All Skate. You will work closely with the team to ensure events run smoothly, from conception to completion, while gaining valuable experience in event management and project coordination. 

Key Responsibilities 

• Assist in planning and coordinating events, including community outreach and engagement. 

• Help secure event logistics, including location, vendors, equipment, and resources. 

• Assist in managing event timelines, budgets, and resources to ensure everything is in place. 

• Support with the development of marketing materials and event promotion. 

• Communicate with event stakeholders, volunteers, and partners to ensure all roles are clear. 

• Help coordinate on-the-day event operations, ensuring smooth execution. 

• Assist with post-event evaluations, including collecting feedback and reporting on successes. 

• Provide administrative support for event-related tasks such as scheduling, database management, and communications. 

Skills & Qualifications 

• Interest in event planning and project coordination. 

• Strong communication and organisational skills. 

• Ability to work well under pressure and meet deadlines. 

• Creative, with a problem-solving mindset and attention to detail. 

• Ability to collaborate with a variety of stakeholders. 

• Previous experience in event coordination or project management is a plus. 

• Ability to work independently and as part of a team. 

Commitment 

• Minimum 15 hours per week, with flexible hours. 

Benefits 

• Gain hands-on experience in event planning and coordination. 

• Develop project management skills and organisational abilities. 

• Contribute to the success of community events. 

• Opportunity to work with a dynamic team in a creative, fast-paced environment. 

Quilombo UK works with the objective to promote different arts, sports, and cultures to encourage an intercultural understanding between different communities and societies; To promote cultural awareness in the community and educate, regardless of nationality or origin, about race diversity and mutual respect; To promote good health and wellbeing; and run a community organisation with a strong focus on individuals, the community and society.

Role Overview

As a Pre-Production Assistant, you will support the Video Production Manager and team in all stages of video production, focusing primarily on the pre-production phase. Your role will be crucial in ensuring that our video projects are well-planned and executed smoothly. You will be involved in tasks ranging from script writing to stage setting, ensuring that all necessary preparations are in place for successful video production.

Main Responsibilities

• Collaborate with the Video Production Manager to develop and refine scripts for various video projects, conducting research to gather relevant information and insights to inform script content.

• Assist in planning and setting up stages for video shoots, including arranging props, lighting, and other necessary equipment, and coordinate with the production team to ensure all stage elements are in place.

• Work with the Video Production Manager to create detailed production schedules and timelines, and coordinate with cast, crew, and other stakeholders to ensure everyone is informed of shoot dates and times.

• Assist in identifying and securing suitable locations for video shoots, conducting site visits to assess the suitability of locations and addressing any logistical considerations.

• Organize and manage all pre-production materials and resources, including scripts, shot lists, and production notes, ensuring all necessary permits and permissions are obtained for filming locations.

• Act as a point of contact between the pre-production team and other departments, ensuring smooth communication and collaboration, and provide regular updates to the Video Production Manager on the progress of pre-production tasks.

Essential

• Working Knowledge of pre- production

• Good interpersonal skills with ability to get on with people at all levels.

• Strong organizational and time management skills.

• Excellent written and verbal communication abilities.

• Creativity and attention to detail in script writing and stage setting.

• Ability to work collaboratively within a team environment.

• Basic IT understanding

• Experience in camera set-ups for live events /ob-doc /scripted content

• Appropriate DIT practices for media management 

• Working knowledge of audio production and basic audio set-ups for live events and recorded audio. 

• To show professionalism at all levels and in all environments

• Strong team player

• Working knowledge of file codecs and wrappers

• Digital Asset Management (Utilising enterprise versions of Google Drive etc).

Desirable

• Committed to working with the community with a passion for helping others less fortunate

• Working Knowledge of Pre production Video Production Editing Platforms: After Effects, Da Vinci Resolve

• 3-5 + years of production in broadcast and film

• Understanding of broadcast acquisition standards for file deliveries

When needed:

Willing to volunteer at least 12 hours a week, for a duration of 16 weeks as part of a Personal Development Program (PDP).

Production roles are hyrbid therefore proximity to London is beneficial as trips to Kingston will need to be made, with reasonable travel expenses paid. 

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated. 

Enhanced Professional Development Programme (ePDP)
Part-time | Volunteer | Remote | 12 hrs/week | 16-week commitment

“We are looking for 3 candidates to join our volunteer-enhanced professional development programme and gain real-world experience in your chosen field. While we only have three vacancies available through this programme, other options are available if your skills match our criteria.”

About Us

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.Our mission is to encourage unity across diverse communities, sharing and celebrating cultural lessons through workshops, training programmes, events and research. We challenge racial and societal stereotypes while delivering practical initiatives such as unconscious bias training in the workplace. We develop and deliver projects that promote inclusion, representation, and social change by partnering with local organisations and stakeholders.

Role Description

Quilombo UK is looking for a highly motivated and experienced Services Sales Executive to join our team through the Enhanced Professional Development Programme (ePDP). This is a target-driven, client-facing volunteer sales role focused on direct outreach and conversion of potential service users into paying clients. You will be responsible for actively identifying leads, initiating conversations, pitching our services, and closing deals.

The successful candidate will sell Quilombo UK’s key service offerings:

• Workshops (e.g. Unconscious Bias, Inclusive Leadership)

• Training Programmes

• Research Services

• Event & Partnership Opportunities
   

As a member of the Sales & Business Development function, you will be managed by a Director and accountable for results that directly impact the organisation’s financial sustainability and growth. This role provides real-world, high-impact experience that mirrors the standards and performance expectations of a paid sales role.

Main Responsibilities

• Proactively research and identify prospective clients aligned with Quilombo UK’s mission and services

• Initiate direct outreach (calls, emails, online meetings) to decision-makers across public and private sectors

• Deliver compelling sales pitches and presentations tailored to each client’s needs

• Handle end-to-end sales processes, from lead generation and qualification through to closing deals

• Secure confirmed bookings or contracts for services, including workshops, training, research, or event partnerships

• Develop and maintain a strong client pipeline, updating CRM or tracking systems regularly

• Consistently meet or exceed weekly/monthly KPIs related to outreach, meetings, and conversions

• Collaborate with the Director to refine messaging and sales strategy for maximum impact

• Maintain a consultative, value-led sales approach while staying aligned with Quilombo UK’s mission and ethos

• Provide performance updates and sales reports to the Director and Senior Leadership Team

• Stay updated on industry trends, client needs, and potential growth areas relevant to our services

Essential

• Demonstrated experience in a sales, business development, or account management role

• Proven track record of generating leads and closing deals, preferably in a service-based or social enterprise environment

• Excellent verbal and written communication skills

• Strong presentation and negotiation abilities

• Confidence to work independently and take initiative, while collaborating within a remote team

• Passion for social justice, community engagement, and inclusion

• Proficiency in Microsoft Office (Excel, Word, PowerPoint)

Desirable

• Familiarity with CRM tools and remote communication platforms

• Experience selling services to the public sector or third-sector organisations

• Understanding of social enterprises or community-based businesses

• Ability to work without close supervision and meet deadlines

What We Offer

• Real-world, results-driven sales experience with clear KPIs and performance feedback

• A unique opportunity to influence revenue and impact within a mission-driven organisation

• Coaching and mentoring from experienced directors and leadership

• A collaborative, diverse, and inclusive environment

• Certificate of completion and reference upon successful programme completion

The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID, and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.

Application Process

Our HR team will contact you upon successful application to arrange an interview. Following a successful interview, onboarding documents will be sent. Once completed, you’ll be invited to a 6-hour HR and Systems Induction, followed by a meeting with your assigned Director for your first day.

Job Type: Part-time (Volunteer)
Expected Hours: 12 per week
Location: Remote
Schedule: Monday to Friday | Day Shift | No Weekends