Community manager volunteer roles in city of london, england
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
NEW CHAIR WANTED FOR AGE UK MERTON’S BOARD OF TRUSTEES
We are looking for a new Chair of Trustees who shares our values and passion for supporting older adults in Merton. The new Chair will formally take up the role at the AGM in November 2025.
About Age UK Merton
We are an independent charity operating within the national Age UK network providing services for older adults in the London Borough of Merton. Our role is to ensure older adults can access the support, services and care they need to help them to live active and fulfilling lives.
Our vision: Supporting our communities with opportunities to love later life.
Our mission: To provide quality advice and services that meet the needs of older adults in Merton.
Our values: quality, integrity, kindness, inclusivity and collaboration.
Our priorities
We are passionate about making a difference to the lives of older adults in Merton. Our Strategic Plan 2023-2026 outlines our three key priorities in support of our mission:
1. Providing high quality advice and practical support.
2. Building social connection.
3. Creating opportunities for lifelong active ageing.
Our services
Living Well: we deliver holistic person-centered home assessments creating a motivational action plan and supporting older adults to access services and improve their health and wellbeing.
At Home: we provide practical help to enable people to feel comfortable, safe and secure at home with domestic support, shopping and respite for carers.
Activity programme: our weekly-programme of activities includes chair-based exercise, Zumba, Tai Chi, social club with board games, craft club, quiz sessions, walking group, monthly special lunches and aqua fitness. We also run a wide range of out and about trips annually.
Information and advice: our trained advisers offer free accredited information and advice to older adults on benefits, health and end of life, housing, social care, local services and more.
Befriending and volunteering: we provide a high-quality, free, face-to-face and telephone befriending service, helping to reduce social isolation and promote independence.
Foot health service: we offer a low-cost paid-for foot health service for our clients.
Role description
As Chair, you will provide leadership and strategic direction to the Board of Trustees. Your regular responsibilities will include liaising with the CEO to set the agenda and agree the papers for Board meetings, chairing Board meetings, holding regular catch-ups with Trustees, and leading on Trustee recruitment and retention and Board development. In addition, you will also be the line manager to the CEO, holding regular meetings and undertaking the annual appraisal and objective setting. You will also sit on the Finance Committee (chaired by the Treasurer) and be responsible for determining complaints and grievances where a decision is appealed.
As a Trustee, you will have a number of core duties, including ensuring the organisation complies with its governing document, charity law, company law, and relevant legislation; ensuring it pursues its objectives as defined in its governing document; ensuring the financial stability of the organisation; and ensuring the effective and efficient administration of the organisation.
Person specification
Essential
· Previous Board-level experience, either as a Trustee or in another non-executive capacity
· Experience of chairing (either a Trustee Board or other professional experience)
· Strong leadership and interpersonal skills
· Willingness and capacity to devote the necessary time
· Good independent judgment
· A commitment to Age UK Merton and its vision, mission and values
· An understanding of the legal duties, responsibilities and liabilities of Trusteeship
Desirable
· Some experience or understanding of the adult social care or health sectors
· An understanding of Merton as a place
To find out more and to apply
We welcome applications from all sections of the community. While we would especially welcome applications from people who live in our local area, this is not essential to success in the role.
If you are interested in applying, please send a CV (maximum 2-sides of A4) and cover letter (maximum 1-side of A4) to our current chair. Please also contact our chair if you would like to have an informal discussion about the role. The deadline for applications is 5pm on Friday 25th July 2025. Interviews will be held in August/September 2025 and the successful candidate will formally take up the role at the AGM in November 2025.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising volunteer
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you!
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
This is a really flexible role, you can choose what you’d like to get involved with, for example:
- face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins
- online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations
- marketing. Spreading the word about our fundraising activities, for example on social media and with the local press
- completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork
● championing our work. Getting involved with developing new fundraising ideas and increasing community engagement
● photography. Capturing images of cats in care, cats we are helping, events and all things Cats Protection
Time expectation
This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats
Applicants will be asked to complete and application and provide details for two references
Making a better life for cats, because life is better with cats


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The ESOL (English for Speakers of Other Languages) Service
Our ESOL provision is part of the Centre’s Employment and Learning Service, which also includes digital inclusion and employment support.
We have qualified volunteer ESOL teachers providing 1:1 support to clients who want to improve their English. We also have a couple of volunteers running small conversation classes at the Centre, within our Family Services.
We now want to expand our ESOL offer to include learning opportunities offsite in a group setting to adults and young people in temporary accommodation, mainly asylum-seeking families.
What will you be doing?
- Conversational English with a small group
- Find out from your students what areas they want to cover and what skills they want to develop
- Encourage a positive atmosphere where students feel they can make mistakes
- The aim of the groups is to help our clients to become more independent and to pursue their social and professional goals.
- Be aware of the variety of levels within the class, providing support for weaker students and challenge for stronger ones
- Give students encouragement and constructive feedback
- To liaise with the manager of Family Services and communicate any issues that arise with the class
How does this role make a difference?
This support provided by volunteers to our clients really helps them progress with their English. Often clients do not have opportunities to learn English or interact with an English speaking person, so this opportunity is invaluable to them. Improving our clients English also enables individuals to access our other services such as welfare rights and Immigration advice services, digital inclusion, which will in turn, improve their employment prospects and assist in integration in their local community.
Who will you be helping?
Our clients are refugees, migrants and asylum seekers who are unable to afford or access English classes at colleges. We have many clients at the Centre who need support with their English.
What are we looking for?
- Experience in teaching English as a second language to adults in a group setting and to mixed abilities and a range of languages.
- A recognised ESOL/EFL teaching qualification such as CELTA.
- Good communication and organisational skills.
- An awareness of some of the issues that affect refugees, asylum seekers and migrants.
- A commitment to upholding the Centre’s values of valuing each person, welcoming, encouraging potential, working together, reflecting and improving.
Time Commitment:
The class will run on Wednesdays from June 2025, from 10.30am – 12/12.30pm. We ask for a commitment to run this 90 – 120-minute class for at least two terms ideally.
How will you be supported?
- You will be supported by our Volunteer Coordinator, the Manager of Family Services and the wider team
- You will receive a Centre induction.
- You will have access to e-learning modules on a range of topics.
- You will be reimbursed for reasonable and agreed ‘out of pocket’ expenses such as travel.
- You will be invited to social and other events
Recruitment Procedure
Register on our online volunteering database. We will contact you and, if suitable, arrange an informal interview.
The Centre enables families, children and young people to overcome poverty and avoid homelessness.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our ambition is to continue to develop outstanding services that meet the needs of our community; if you want to be part of our future, we would love to meet you to discuss this further.
Becoming a trustee for Home-Start Southwark (HSS) is an exciting and fulfilling role. The role of a trustee is to ensure that HSS fulfils its duty to its beneficiaries through contributing to the strategic development, effective governance and financial management of the organisation. The board of trustees are both jointly and individually responsible for the overall governance and strategic direction of HSS, its financial health, the integrity of its activities and developing the organisation’s aims, objectives and goals.
We are particularly interested in receiving applications from people with the following skillsets:
- HR
- Legal
- Finance, accountancy, bookkeeping
- Fundraising
- Media and communications
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
*About Us:**
The 25th St. Marks Scout Group is dedicated to providing young people with opportunities for adventure, learning, and personal development. We are part of the global Scouting movement, committed to helping young people achieve their full potential.
**Role Overview:**
The Chairperson will lead the Executive Committee, ensuring the effective governance and strategic direction of the 25th St. Marks Scout Group. This role is crucial in supporting the Group Scout Leader and ensuring the group meets its objectives.
**Key Responsibilities:**
- **Leadership:** Provide leadership to the Executive Committee, ensuring all members are motivated and working towards the group's goals.
- **Governance:** Ensure the group operates within its constitution and complies with relevant legislation and policies.
- **Strategic Planning:** Develop and oversee the implementation of the group's strategic plan.
- **Meetings:** Chair Executive Committee meetings, ensuring they are productive and decisions are made in the best interest of the group.
- **Support:** Work closely with the Group Scout Leader to support the delivery of a high-quality program for young people.
- **Representation:** Represent the group at district and county meetings, and act as an ambassador for the group within the community.
- **Fundraising:** Oversee fundraising activities and ensure the group has the necessary resources to operate effectively.
-Communication:
Ensure effective communication within the group and with external stakeholders.
Skills and Experience:
Leadership:
Proven leadership skills and experience in a similar role.
Communication:
Excellent communication and interpersonal skills.
Organization:
Strong organizational skills and the ability to manage multiple priorities.
Commitment:
A commitment to the values and principles of Scouting.
Teamwork:
Ability to work effectively as part of a team.
Fundraising:
Experience in fundraising and resource management is desirable.
Time Commitment:
This is a volunteer position requiring a commitment of up to 4 meetings per year, including attendance at events to promote the group
**How to Apply:**
Interested candidates should submit a resume and cover letter outlining their suitability for the role of Chairperson person and trustee
Join Us as a Trustee – Fitzrovia Youth in Action
Make a difference in the lives of young people in central London.
Fitzrovia Youth in Action (FYA), a dynamic youth action charity in the heart of London, is seeking passionate and committed individuals to join our Board of Trustees. For over 25 years, we've empowered disadvantaged young people to lead positive change, enhance their skills, and actively shape their communities in and around Camden and Westminster.
We're at an exciting point in our development, with ambitious plans outlined in our 2025–2028 Strategic Plan. Our vision is clear: a society where young people confidently fulfill their potential and actively inspire community action.
Who We're Looking For:
We're keen to welcome trustees with expertise in:
- Legal (compliance, risk management, governance)
- HR (organizational development, workforce planning)
- Business Development (expanding networks and partnerships)
- Charity Growth (program scaling, sustainability)
- Fundraising (income generation strategies)
Previous board experience is beneficial but not essential. We highly value fresh perspectives, strong interpersonal skills, and a collaborative spirit.
We would especially welcome applications from individuals with connections to Camden and Westminster, as these are our core areas of operation. We are also keen to hear from people from disadvantaged backgrounds, underrepresented groups, and from former users and ambassadors of FYA.
Time Commitment:
- Four Board meetings annually (1.5 hours, held in-person)
- Four Subcommittee meetings annually (1–1.5 hours, held online)
- Two strategy evenings annually (1.5–2 hours, held in-person)
Trustee terms are three years, renewable up to nine years.
Why Join Us?
- Contribute your skills to a thriving charity with tangible community impact.
- Collaborate closely with a committed team, shaping strategic direction.
- Play a significant role in supporting and inspiring young lives.
Apply Now!
Help shape the future for young people in Fitzrovia and beyond. We warmly encourage applications from individuals across diverse backgrounds and experiences.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Volunteer Assistant Projects Coordinator, you will support the planning and execution of events and projects for RollaDome All Skate. Working alongside the Event Projects Coordinator, you will gain valuable experience in project management, event coordination, and stakeholder engagement, assisting with both the administrative and operational aspects of project delivery.
Key Responsibilities
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Assist with the planning and coordination of events, projects, and community outreach initiatives.
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Support the logistical aspects of events, including scheduling, vendor coordination, and resource management.
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Help with the preparation of marketing materials and promotion of events through various channels.
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Communicate with team members, volunteers, and stakeholders to ensure alignment on event objectives.
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Provide on-the-day event support, ensuring that operations run smoothly and tasks are completed efficiently.
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Assist with tracking event progress and managing project timelines.
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Help with post-event evaluations, including collecting feedback and providing administrative support.
Skills & Qualifications
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Strong interest in event planning and project coordination.
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Excellent organisational, communication, and time-management skills.
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Ability to work independently and as part of a team.
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Creative, with a strong problem-solving ability and attention to detail.
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Previous experience in event coordination, administration, or customer service is beneficial but not required.
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Strong computer skills and familiarity with basic office software (e.g., Microsoft Office, Google Docs).
Commitment
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Minimum 15 hours per week, with flexible hours.
Benefits
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Gain practical experience in project and event coordination.
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Develop organisational, administrative, and team collaboration skills.
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Opportunity to contribute to impactful community projects.
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Supportive, dynamic environment with opportunities for personal growth.
RollaDome All Skate is committed to creating inclusive, safe, and empowering environments where children, young people, and families can experience th




The client requests no contact from agencies or media sales.
Becoming a Trustee is really rewarding, enabling you to give back to the community, as well as a great way to develop your strategic and leadership skills, put existing experience to use and a fantastic opportunity to learn new things from others. As a member of our Trustee Board, you will share responsibility for deciding how Citizens Advice K&C is run. Our Trustee roles are performed on a voluntary basis.
Strategy: you will work together with our other trustees to set our strategic direction and, with our management team, to deliver the business plan to ensure we continue to meet the evolving needs of our clients, the targets set out by our funders and our charitable objectives.
Oversight: you will develop and maintain an awareness of how Citizens Advice Kensington & Chelsea operates and set performance targets to monitor the service we deliver to our clients and our financial position
Governance: you will become a trustee and director of Citizens Advice Kensington and Chelsea and attend and actively participate in our quarterly board meetings
Risk & Compliance: you’ll work with our other Trustees and team to ensure that we meet our legal and regulatory requirements
Advocacy: you’ll act as an advocate for our clients and support our core missions of advice and advocacy
Salary: This is a voluntary role
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Manor House Centre for Psychotherapy and Counselling (MHCPC) is an established training centre and clinical service. At a time when mental health provisions have been in increased demand, we have experienced exponential growth of our services and wish to develop these further.
We are ambitious to develop and raise our profile and influence to offer mental health support to those that need it most in our borough. The MHCPC are uniquely positioned to offer low-cost open-ended therapy to those who can least afford it.
The MHCPC provide long-term psychodynamic counselling rather than CBT, for those patients in the community for whom the former is more suitable. We provide a service which reduces the impact on NHS mental health provisions and thus supports patients who would otherwise face joining an unrealistically long waiting list for short-term work.
The MHCPC sets high training and clinical standards: our training programme is accredited by both the British Association for Psychotherapy and Counselling (BACP) and the British Psychoanalytic Council (BPC).
What are we looking for?
The MHCPC seek to appoint an enthusiastic and engaging Chair, with a passion for mental health and supporting the local community.
The role of the Chair is to provide leadership and direction to the Board of Trustees. The Chair’s aim is to enable the board to fulfil their responsibilities for the overall governance and strategic direction of the organisation.
The Chair will ensure that the organisation complies with its governing document and any other relevant legislation or regulations and to make sure that the organisation pursues its objectives as defined in its constitution.
The Chair's role is to work in partnership with the Board of Management, helping them achieve their vision for the organisation.
Personal Qualities
- Demonstrate a strong and visible passion and commitment to the charity, its strategic objectives and cause
- Personal gravitas to lead an organisation
- Exhibit strong inter-personal and relationship building abilities and be comfortable in an ambassadorial role
- Demonstrate tact and diplomacy, with the ability to listen and engage effectively
- Strong networking capabilities that can be utilised for the benefit of the charity
- Ability to foster and promote a collaborative team environment
- Ability to commit time to conduct the role well, including travel and attending events out of office hours.
Experience
- Experience of operating at a senior strategic leadership level within an organisation
- Successful track record of achievement through their career
- Experience of charity governance and working with or as part of a Board of Trustees
- Experience of external representation, delivering presentations and managing stakeholders
- Significant experience of chairing meetings and events
- Experience of recruiting Trustees
Knowledge and skills
- Broad knowledge and understanding of the charity sector and current issues affecting it
- Strong leadership skills, ability to motivate staff and volunteers and bring people together
- Financial management expertise and a broad understanding of charity finance issues
- Good understanding of charity governance issues
What difference will you make?
The MHCPC has an active Board of Management responsible for the day to day running of the organisation. The Chair's role is to work in partnership with the Board of Management and, with the support of the Board of Trustees, helping them achieve their vision for the organisation.
We are seeking to appoint a dynamic and passionate Chair of the Board of Trustees to provide leadership to the Board and to ensure that the organisation delivers its charitable purpose in close cooperation with the Board of Management.
A Chair is sought who has a strong empathy with the organisation’s objectives and has some understanding of, or interest in, talking therapies and mental health. We are looking to appoint a Chair who can provide strategic insight and expertise to the Board deliberations and support our growth and development at an exciting time for the organisation as we strategically plan how to expand our provision of affordable therapy.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Become our Trustee Tresurer and chair our Finance Committee.We need a Trustees with energy, enthusiasm and commitment to help accelerate our influcence on wildlife and nature recovery issues in the country and beyond.
With a refreshed 3-year strategy (23-26), “A Wilder Herefordshire, More Nature Everywhere” we’re working hard to recover nature at scale through deeper collaborations, working with local community organisations and networks to develop a clear plan for nature’s recovery. We are also working with neighbouring Wildlife Trusts, river partnerships and national partners such as the Woodland Trust, National Trust, and Duchy of Cornwall.
So, with lots happening, it’s an exciting if challenging time for the Trust. Urgent action is needed to address the decline of wildlife in our beautiful county – and we need to muster all the resources and skills we can to succeed.
We are a welcoming board who support and challenge each other to do better for wildlife.
We look to recruit trustees from a range of backgrounds, life stages and skills to join us.
At this time, we wish to recruit someone to take on the role of Treasurer, and chair our Finance Committee. You would need the following skills and qualities:
· A strong commitment to wildlife conservation and the Vision of the Trust;
· Demonstrable experience of financial management;
· The skills to analyse proposals and examine their financial consequences;
· A good understanding of governance, gained either as a Trustee of another charity, a director of a company, or as a manager who has worked with Boards;
· The ability to apply clear logical thinking and creativity to developing our strategy
If you are successful, you will be welcomed and supported by a talented and committed board of trustees, a strong and experienced staff team and an active and expanding band of volunteers and by the wider Wildlife Trust movement. We hope you are inspired to apply, and we look forward to hearing from you.
Alison McLean OBE, Chair, March 2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Volunteer Fundraiser to support our fundraising activities with the initial focus on Corporate Partnerships.
This role will play a key part in achieving our Vision where disabled children and young adults along with their families can together enjoy a rewarding life, which is fun, beneficial and above all fulfilling.
This post is subject to an enhanced disclosure application to the Disclosure and Barring Services.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising volunteer
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you!
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
This is a eally flexible role, you can choose what you’d like to get involved with, for example:
- face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins
- online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations
- marketing. Spreading the word about our fundraising activities, for example on social media and with the local press
- completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork
● championing our work. Getting involved with developing new fundraising ideas and increasing community engagement
● photography. Capturing images of cats in care, cats we are helping, events and all things Cats Protection
Time expectation
This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats
Applicants will be asked to complete and application and provide details for two references
Making a better life for cats, because life is better with cats


The client requests no contact from agencies or media sales.
Immediate Theatre is a Hackney based community arts organisation with almost 30 years’ experience of providing quality arts opportunities in East London. We are looking for people willing to bring energy, enthusiasm and commitment to the role, and who will broaden the diversity of thinking on our board. Estimated time commitment 25 hours a year.
We are particularly keen to engage people with at least one of the following attributes:
- Young people under 25 interested in developing leadership skills.
- Lived experience of the issues facing our participants e.g.:
- 90% of our youth theatre participants are from diverse ethnic backgrounds and a high proportion experience economic disadvantage, we know of 115 regular participants who access Free School Meals.
- 32% of registered participants have special educational needs or a disability
- Many participants on our Pathways to Employment programme have mental health challenges
- We work with over 60’s including those experiencing long term illness
- Knowledge about education, we are keen to engage someone with knowledge of Secondary Education and/or academic connections with a relevant University
- Experience of managing a similar size organisation or team
- Experience of marketing.
- Experience in the community arts sector
A full breakdown of the trustee role can be found on Immediate Theatre's website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Service Introduction
The Programmes & Services department keeps our organisation running. Our team work directly with volunteers by offering them support.
Our Programmes & Services department is divided into four roles. Each of these roles reports to our Programmes & Services Manager. Our four roles are:
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People Coordinator
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Volunteer Engagement Coordinator
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Referrals Coordinator
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Training Coordinator
Key tasks and responsibilities
Recruitment & Selection
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Assist in the preparation of comprehensive job descriptions, person specifications, and engaging job adverts to attract the best talent.
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Manage the full recruitment process using our Applicant Tracking System (ATS), from candidate sourcing to selection.
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Actively monitor and maintain various recruitment channels to ensure a continuous pipeline of candidates.
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Screen resumes and applications, shortlist candidates, and conduct initial interviews.
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Coordinate and schedule interviews and training sessions, liaising with applicants and interview panels to facilitate a smooth process.
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Conduct reference checks and background verifications where required.
Onboarding & Offboarding
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Lead the onboarding process for new volunteers, ensuring they feel welcomed and fully supported as they integrate into the team.
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Develop and implement continuous improvements to the onboarding process to enhance the overall volunteer experience.
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Organise necessary documentation and compliance requirements to ensure all records are up-to-date.
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Facilitate offboarding procedures when necessary, ensuring a respectful and professional exit process.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Sunday Admissions Assistant
You'll be multitasking throughout the day, with a mix of responsibilities including customer service, ticket sales, promoting Gift Aid donations, shop duties, guiding visitors and providing information about the Museum and the collection. If you enjoy a fast-paced environment and love engaging with people, this is the role for you.
The Volunteer Admissions Assistant role is all about making a lasting impression and creating a memorable visitor experience. You’ll be:
- Welcoming and engaging with visitors, sharing information about the museum and its collection.
- Selling tickets and gift shop items, ensuring smooth transactions and great customer service.
- Collecting data for Gift Aid and marketing purposes, including how visitors found out about us.
- Creating positive experiences to encourage return visits and word-of-mouth recommendations.
- Helping visitors explore the Museum through interpretation, answering questions and distributing trails, accessibility and family activities.
- Maintaining the gift shop, including restocking, counting stock, and setting up attractive displays.
- Conducting online research and building contact lists to support marketing efforts.
- Promoting the Museum locally, raising awareness and encouraging more visitors to discover what we have to offer!
Who we’re looking for:
We’d like to extend an invitation to anyone, particularly members of the local community. Full training will be provided, we are looking for anyone with:
- Great customer service skills – you will be friendly and confident about approaching visitors of all ages and backgrounds
- Great communication skills – you will be able to clearly explain information about the Museum and ticketing to visitors
- Good computer skills – with training, you will be able to use our ticketing system, email and Microsoft Office
- Good Sales Skills – you will be able to promote ticket sales and gift shop items as well as encouraging Gift Aid donations
- Multitasking skills – with various responsibilities such as selling tickets, guiding visitors, and managing the gift shop, you will be able to juggle tasks efficiently
- A good telephone manner
- Good team working skills
This role offers plenty of variety, and you'll play an important part in making every visitor's experience unforgettable.
Training and support:
All volunteers will first be invited for a trial shift. We have an induction and training process, during which we give volunteers the information they need to enjoy their time with us. Training is mainly 'on the job', supported by an experienced volunteer as well as the manager on duty. Volunteers are given regular feedback and we remain open to suggestions on how we can improve the volunteer experience. The Admissions Assistant receives continued training and development throughout their time with us.
Availability:
We are looking for Sunday volunteers to support our reopening. We are looking for volunteers who would ideally like to donate 2-4 shifts per month, as a 11am-2pm shift, a 2pm-5pm shift, or a full day, for a minimum of 3 months. Ideally you will be able to start immediately, although this is not essential. Travel expenses up to £5 will be paid, with up to an additional £5 for lunch expenses if you are on a full day shift.
Please note: Applicants from some overseas countries are required to have a relevant work permit or student visa to volunteer in the U.K. We’ll need to see this for our records before volunteering can commence.
The client requests no contact from agencies or media sales.