Community manager volunteer roles in hampton wick, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are delighted to have secured funding to deliver a 24-month befriending programme. This exciting opportunity will support the delivery of our ambitious five-year strategy by:
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Promoting Independence - ensuring more older people can stay independent for longer
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Providing Connection - enabling friendship and social connection for olderPeople
The befriending service will be provided through 2 different strands which aim to support older people in different ways based on the needs identified via an assessment.
Clients will enter the strand that is most appropriate to their needs.
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Strand A: We will offer a local face-to-face service of up to 1 hour for 26 weeks. Strand A provision would be appropriate for older people who have experienced a recent life event, such as a hospital admission, bereavement or home move and who need time limited support and guidance to connect with suitable services and activities.
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Strands B: We will offer ongoing support either face-to- face of up to 1hour or by telephone between 30 minutes and 1 hour. Strand B provision is for older people leaving Strand A that require long term support or for those who are identified as needing ongoing face-to-face or local telephone befriending support on entry to theprogramme.
Purpose of Role
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Arrange and carry out assessment for new service users within the befriending service using the Guided Conversation approach, in order to gather appropriate information about the older person, their needs, and what a befriender will be expected (and not expected) to do.
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Ensure that the person wants a befriender, has given consent, confidentiality has been discussed, and the person is able and willing to join the service.
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Ensure that volunteers and service users are well-matched and that the service runs safely, effectively, and in line with organisational standards.
Key Tasks
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Carry out a needs assessment for new service users referred to the befriending service. It could be a telephone-based discussion or review of a referral form or a home visit.
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Gather key information such as visit preferences, activity interests, potential risks, and any unmet needs.
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Complete assessment forms and input information into the online database
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Refer service users to other services where appropriate
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Match service users with suitable volunteer befrienders
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Introduce befriender and service user, and carry out a 6-week review with both parties
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Maintain accurate records and liaise with staff throughout the process
Skills and attributes Required
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Good communication skills with a friendly approachable manner.
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Confident using IT
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Empathy and understanding of older people.
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Understanding loneliness and social isolation.
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Consistency and reliability.
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Understanding of Confidentiality.
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Understanding of and empathy with the needs of older people.
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Patience and Sensitivity.
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Confidence to deal with emergencies.
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Record keeping.
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Ideal for students studying Health & Social Care, though open to all.
Support Provided
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You will be inducted in cohorts with other volunteers.
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Training for the role is provided including Safeguarding, Making Every Contact Count, Sexual Harassment and Building a positive volunteering experience and other more.
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Ongoing support including regular supervision by the Volunteer Manager.
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Goup supervision with other volunteers. Groups supervision is a safe place where you can share experiences, challenges, and successes, process emotion and learn from each other.
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Reimbursement of agreed expenses.
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Access to an AGE UK Discount portal provided by Aon.
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Monthly volunteer newsletter.
- We hold an annual Volunteer Award event where we celebrate and recognise the contribution of our Volunteers!
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Access to in-house training opportunities
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You will receive supervision and support throughout your course placement from your named supervisor
Benefits
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Make a Real Difference: Have a direct impact on the lives of Making a Difference: Volunteering allows you to have a tangible impact on someone's life, particularly those in vulnerable situations. Helping older people can provide a strong sense of accomplishment and purpose.
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Emotional Rewards
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Intergenerational Connections
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Learning and Skill Development
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Enhancing Career Prospects
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Building Empathy and Compassion
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Giving Back to the Community
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Social and celebration events
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Placement Support: Ideal for Health & Social Care students—gain placement hours with supervision and guidance from a named supervisor
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Insight into Care Needs.
Commitment
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We expect a minimum of 6 months commitment but would ideally prefer more of a longer-term commitment.
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Weekly commitment 2 to 3 hours.
The client requests no contact from agencies or media sales.
Trustees Wanted for REMIX Charity (VOLUNTEER)
Are you ready to shape the future for young Londoners? REMIX, a dynamic new youth social mobility charity, is seeking passionate and skilled individuals to join our inaugural Board of Trustees.
We're on a mission to "remix young lives" from disadvantaged backgrounds across London. By providing positive role models, comprehensive personal development, and vital employability skills, we aim to guide, nurture, and inspire young people towards brighter futures. We're in our crucial set-up phase, and we need your leadership and expertise to help us get registered, establish robust governance, and prepare for launch.
This is a unique and impactful opportunity to apply your professional skills at the highest level, directly influencing the strategic direction and foundational success of a charity poised to make a deep, positive impact for generations.
WHO WE'RE LOOKING FOR:
We are building a diverse and collaborative Board of Trustees to provide good governance and help us set up REMIX as a registered charity in England. We strongly encourage applications from individuals who reflect the rich diversity of London's communities, including those with lived experience relevant to our mission.
YOUR ROLE AS A TRUSTEE:
As a REMIX Trustee, you will be instrumental in:
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Providing Strategic Oversight: Setting the charity's direction, vision, and long-term goals.
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Ensuring Robust Governance: Guiding REMIX through Charity Commission registration and establishing best-in-class policies, including critical safeguarding frameworks.
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Overseeing Financial Health: Contributing to financial planning and ensuring the responsible use of resources.
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Championing Our Mission: Advocating for REMIX and helping to build key partnerships and secure essential funding.
WHAT WE OFFER:
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The incredible opportunity to be a founding leader of a charity poised to make a significant difference in young people's lives across London.
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A chance to utilise your professional skills for profound social good and see your impact firsthand.
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Collaboration within a passionate, dedicated, and diverse team.
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The deep satisfaction of knowing you are directly contributing to social mobility and creating pathways to success for disadvantaged youth.
This is a voluntary role, with a commitment involving a blend of Board meetings (typically quarterly) and active contribution to specific areas aligned with your expertise. We are flexible and understand the demands of professional life.
READY TO REMIX YOUNG LIVES WITH US?
If you are a strategic thinker, a passionate advocate for young people, and ready to lend your expertise to help REMIX flourish, we want to hear from you.
Join us in building a future where every young person in London has the chance to thrive.
REMIX
EMPOWER. INSPIRE. TRANSFORM.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Communications Volunteer for the Wandsworth Group. As our Communications Volunteer you’ll make sure people know they have a local MS Society group to turn to.
In this role you’ll be able to develop your writing skills, and gain an experience of communicating across a range of digital channels.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
London City Mission (LCM) shares the gospel alongside the local church of London, equipping everyday Christians to lovingly bring a message of hope in Christ to those least likely to hear it.
Webber Street is LCM’S Day Centre for people who are homeless - based just around the corner from Waterloo station. We welcome up to 70 guests a day - we seek to give them not only relief from life on the streets, but also help in taking the first step out of homelessness.
We also seek to meet the emotional and spiritual needs of guests, as well as the physical ones, to help restore some of the dignity that life on the streets has taken from them and to share the life-transforming news of Jesus!
Role Description:
Morning Volunteer (Mondays to Thursdays 8:00-12:30)
This role involves serving our guests breakfast at our morning sessions when we usually have around 60-80 guests each session. Our volunteers come from many walks of life, backgrounds and church traditions, we want to make the best use of your gifts to connect with all of our guests and provide relevant support to them.
No. of volunteers required: 3 each morning
Afternoon Volunteer (Mondays to Thursdays 13:00-16:00)
You can also join us in helping at our weekly afternoon sessions when we have a smaller number of guests. Perhaps you have a gift of listening and coming alongside others; maybe you have artistic gifts where you can come up with new ideas for art and crafts activities and taking the lead in making these happen; maybe you have the skills to help the men with their CVs; maybe you like to show hospitality in welcoming our guests or have a heart serve drinks and refreshments; you can also join or be the lead of our weekly Bible Group.
Our weekly afternoon schedule are as follows:
Mondays- Arts group
Wednesdays- Bible group
Thursdays- Drop in (fortnightly)
No. of volunteers required: 2 each afternoon
Women only space (Fridays 9:00-12:30)
This is a designated safe space for women guests which operates once per week at our centre. You can join our team if you would like to support our women guests.
Note: This is for female volunteers only
Centre Team
This role involves supporting the centre practically by working in our clothes store, assisting in the kitchen, and doing other practical jobs around the building such as maintenance. It's a hands-on type of role but a vital part of the ongoing ministry of Webber Street.
General Tasks
The role of volunteers at Webber Street Day Centre is to welcome and care for our guests from homeless communities. You will help to ensure smooth operation of the Day Centre by preparing the space and leaving, to help with respective activities based on its weekly programme. Specific duties will include some of the following:
Morning sessions:
o Meeting and welcoming the people who come to Webber Street Day Centre
o Assisting our staff and other volunteers in preparing the room for our guests and leaving it clean and tidy at the end of the session
o Socialising and chatting with those who attend
o Having gospel conversations with our guests
o Praying with guests at their request
o Signposting guests to where they can get help and advice
Afternoon sessions:
o Similar to the tasks in morning session, while volunteer may lead or help with art and craft activities, lead or help with bible group, welcoming guests and help with refreshments.
About You
We are looking for Christians have a compassionate heart to care for those on the margins of society and want to put their faith into action by serving.
We want to make the best use of your gifts and experience, as well as finding a time that fits with your schedule, so we’ll work with you to define how we can serve best. We have volunteers commit to come weekly, fortnightly or monthly etc.
You should be comfortable sharing your faith with guests at natural opportunities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for 2-3 detail-oriented and strategic Search Engine Optimisation (SEO) Specialist Volunteers to help optimise our online presence and ensure our campaigns and content reach the communities that need them most and increase the charity’s search engine results rankings. The SEO Specialist Volunteers will play a key role in enhancing the visibility and searchability of Burning Nights CRPS Support’s website and digital content.
The SEO Specialist Volunteers will be volunteering within the Communications & Marketing Team to implement SEO best practices, conduct keyword research, improve site structure, and analyse web performance – all to ensure our content reaches a broader audience and amplifies the voice of our charity’s supporters online.
Key Tasks and Objectives
- Competitor and Keyword Research: Conduct keyword research to inform website content and campaign strategies.
- On-page optimisation: Optimise existing content for improved search engine ranking (meta tags, meta descriptions, headers, alt text, etc.)
- Monitor and analyse SEO performance using tools such as Google Analytics, Google Search Console, and SEMrush.
- Technical SEO Implementation: Identify technical SEO issues and collaborate with content teams to resolve them.
- Backlink and Off-Page SEO: Assist in developing backlink strategies and improving domain authority.
- Support the content team in creating SEO-optimised articles and pages.
- Provide monthly reports on SEO performance and suggest improvements.
- Stay up to date with SEO trends, Google algorithm updates, and emerging best practices.
Key Skills or Qualifications
- Excellent understanding of SEO principles and search engine algorithms.
- Proven experience in conducting SEO audits, strategy development, and implementation.
- Experience using SEO tools such as Google Search Console, Google Analytics, Ahrefs, or SEMrush or similar platforms.
- Previous experience in digital marketing, content strategy, or technical SEO.
- Ability to perform keyword research and competitor analysis.
- Familiarity with HTML, CSS, and content management systems (ideally Django framework).
- Strong analytical skills and attention to detail.
- Excellent written communication and reporting skills.
- Evidence of organisational skills, with good attention to detail.
- The ability to work independently, turning recommendations into action without needing constant oversight.
- A passion for using your skills to support patients and families impacted by a debilitating pain condition and help save lives.
- Passion for creating inclusive and accessible digital spaces.
- Highly organised, self-motivated, and able to work independently.
- Enthusiastic about supporting a small charity.
- Willing to learn, adapt, and collaborate with a supportive team.
Desirable Experience
- Experience of Google Ads for nonprofits.
- Experience of using Django framework websites.
- Familiarity with accessibility best practices and inclusive web design.
- Experience working with or volunteering for nonprofit / charitable organisations.
- Demonstrable IT skills, particularly Google Drive and Microsoft.
- Good research and information management skills.
- An understanding of the charity sector and/or fundraising.
Key Benefits
- Volunteer as part of a forward-thinking, supportive team.
- Unique opportunity to directly contribute to strategic SEO recommendations, and the implementation of those changes to increase the charity’s visibility.
- At Burning Nights CRPS Support you’ll use your SEO skills for a mission with a real, measurable impact. This is more than just a volunteer role, it’s an opportunity to change and save lives.
- Make a meaningful difference in the lives of patients and families impacted by a severe pain condition.
- Building your network and forming connections with like-minded people and organisations.
- Enhance your CV and gain skills that are transferable to a variety of career paths.
- Receive training and ongoing support from our team.
- Experience the personal satisfaction and fulfilment that comes from helping others.
Training and Support
- Full induction to our organisation, as well as check-ins, ongoing training, supervision and support from the Communications & Marketing Lead Volunteer, Volunteer Co-ordinators, Trustees and the Volunteer Team.
- This a remote volunteering opportunity with regular online team check-ins and collaborative sessions with a supportive, creative, and inclusive team environment.
- Relevant and ongoing training for your volunteer role.
- Regular updates on charity activities.
- Support, advice and guidance from Charity team.
- After 3 months volunteering, all volunteers are eligible for additional training courses (reasonable cost).
- Out-of-pocket expenses, approved in advance will be reimbursed.
To drive change for Complex Regional Pain Syndrome (CRPS) & ensure people whose lives have been touched by this condition are not alone.





ROLDA UK is seeking experienced and dedicated professionals to join the existing Board of Trustees. This is an opportunity to use your expertise to make a meaningful impact on animal welfare whilst shaping the future of ROLDA UK.
ROLDA (Romanian League in Defence of Animals) is an animal welfare charity working to improve the lives of dogs, cats and other animals in Romania and internationally. Since its establishment in 2006, ROLDA has become a beacon of hope for the millions of vulnerable stray animals in Romania – one of Europe's economically poorest nations. We also assist over 40 support groups helping abandoned animals in Ukraine. Our mission is to manage the homeless animal population through six key focuses: rescue, rehabilitation, sheltering, sterilisation, rehoming and education.
About the Role
The skills we are looking for include:
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Fundraising knowledge to help ROLDA grow its impact in the UK, especially digital marketing and campaign development.
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Governance of a Charity
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Experience of working in animal welfare.
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Risk Management & GDPR
ROLDA UK is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
Please submit your CV and a cover letter outlining your relevant experience.
Our mission is to ensure animals have a good life by advocating for them and by inspiring everyone to treat them with compassion and respect.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Introduction
The Hunger Project is a global not-for-profit, founded in 1977. We believe passionately that ending hunger is possible, and that our generation has the power to end it once and for all. Our vision is a world without hunger. Our mission is to facilitate individual and collective action to transform the systems of inequity that create hunger and cause it to persist.
We do this by pioneering sustainable, grassroots, women-centred strategies and advocating for their widespread adoption in countries throughout the world. We comprise of 13 Programme countries across rural Africa, South Asia and Latin America and 9 Partner countries, which are the fundraising arms - one of which is The Hunger Project UK (THP-UK).
The Opportunity
We are seeking a highly organised and experienced volunteer Company Secretary to play a crucial role in the effective governance and compliance of our charity. This is an exciting opportunity to contribute your expertise to a cause you care about, working closely with our CEO, Chairpersons, and Board of Trustees to ensure we meet all statutory and regulatory requirements. The Company Secretary should also be available to provide a central source of guidance and advice within THP-UK on matters of charity ethics, company law and good governance.
Key Responsibilities
Board Meetings & Support
- Collaborate with the Chair and CEO to prepare agendas and forward plans for Board meetings.
- Circulate papers and documentation in advance of meetings.
- Attend all Board meetings (typically quarterly), ensuring meetings are properly constituted (e.g. quorum present, aligned with Articles of Association).
- Accurately minute proceedings, record decisions and actions, and circulate minutes promptly.
- Maintain records of attendance and track follow-up on agreed actions.
Statutory & Regulatory Compliance
- Ensure timely filing of statutory returns with Companies House and the Charity Commission, including:
- Annual confirmation statements and annual returns.
- Updates to trustees, registered address, and governing documents.
- Submission of trustees' report and audited accounts (in collaboration with auditors).
- Keep an organised archive of governance documents, policies, minutes, and resolutions.
- Act as point of contact for formal correspondence from Companies House and the Charity Commission.
Corporate & Charity Governance
- Advise the Board on legal and regulatory requirements, charity ethics, and corporate governance best practices.
- Keep up to date with statutory requirements and best practice for good corporate and charity governance and inform the Board as appropriate.
- Maintain all statutory registers.
- Conduct reviews of policies for clarity, compliance, and role-specific responsibilities.
- Assist in reviewing and submitting governance-related policies for Board approval (e.g., safeguarding, conflict of interest).
- Maintain a policy review schedule and ensure timely updates.
Trustee Support & Onboarding
- Support the Chair in maintaining an up-to-date Board Handbook and policies.
- Assist with onboarding of new trustees by providing induction packs and key governance documents.
- Signpost training opportunities and updates to ensure trustees are well-informed of their responsibilities.
Person Specification
Essential
- Proven experience in company secretarial, governance, legal, or high-level administrative roles.
- In-depth knowledge of UK charity and company law, including Charity Commission and Companies House requirements.
- Excellent organisational skills and attention to detail.
- Strong communication skills with the ability to draft clear, concise minutes and reports.
- Proficiency in Microsoft Office Suite, Dropbox and virtual meeting tools.
- Ability to work independently, flexibly, and to deadlines.
- Alignment with the mission, vision, and values of The Hunger Project.
- High level of integrity and discretion.
Desirable
- Experience volunteering in the non-profit or charity sector.
- Familiarity with charitable companies limited by guarantee.
Time Commitment & Location
As a volunteer for THP-UK, you would play a vital part in our work. You will be home-based with attendance at in-person Board meetings every quarter in West London or Central London. We expect the work will entail approx. 8–10 hours per month, varying around quarterly Board meetings.
What We Offer
- An opportunity to make a lasting contribution to ending hunger.
- Use your professional skills for high-impact global work.
- Work alongside a passionate team of trustees and volunteers.
- Reimbursement of agreed out-of-pocket expenses.
- Induction and ongoing support from the Chair and Board.
How to Apply
Please submit your CV and a short cover letter by 15th August 2025. We will be reviewing applications on a rolling basis and will be in touch with shortlisted candidates.
We actively welcome applications from candidates of all backgrounds and identities and are committed to equality, diversity, and inclusion.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




The client requests no contact from agencies or media sales.
Join the board of the national charity dedicated to supporting disabled children, young people and their families.
Trustee
Employer – Kids
Location – London (Meetings in Person)
Salary - Voluntary (Reasonable expenses reimbursed)
Hours - Approx. 1 day per month
Trustees also take part in at least one committee—such as the Finance and Audit Committee, Services and Safeguarding Committee, or People, Culture and Governance Committee—which typically meet online up to four times a year
Who we are:
Kids is on a mission to create a world where all kinds of kids have all kinds of opportunities.
Founded in 1970, we have grown into a national organisation supporting over 22,000 children, young people and families each year across England.
We are on an ambitious journey to reach at least 120,000 disabled children, young people and their families each year by 2027. Our vision is bold yet achievable: a society where disabled children, young people and their families enjoy equal rights and opportunities.
Now in the fourth year of an ambitious five-year strategy, we’re pursuing four bold goals:
- Support – Delivering impactful, sustainable services
- Innovate – Designing new models to transform lives
- Speak Up – Empowering young people to be agents of change
- Sustain – Building the financial and structural strength to grow
The Role
As our next Trustee, you’ll play a vital leadership role in bringing our vision to life. Working closely with our Chair, CEO, and Executive Leadership Team, you will provide strategic oversight, guide our governance, and help scale our impact.
Time Commitment
This role is about more than simply being available—it’s about being genuinely engaged. We're hoping to find someone who feels inspired to make this a meaningful part of their journey. It may be your primary board or leadership role, given the depth of involvement, but it also offers the opportunity to contribute in a truly rewarding way.
Who You Are
We’re looking for four passionate individuals who bring compassion, curiosity, and credibility. People who value respectful dialogue, champion inclusion, and lead with integrity.
You’ll bring your unique perspective to enhance our culture—not just fit into it. You’ll contribute to a dynamic board that balances strategic scrutiny, inclusive leadership, and good governance with genuine care and collaboration.
You don’t need to have all the answers, but you should bring:
- Experience in governance or senior leadership
- A passion for disability rights, equity, and inclusion
- A commitment to empowering diverse voices
- A collaborative spirit and systems-thinking mindset
We particularly welcome applications from people with lived experience of disability, those from underrepresented communities, and individuals who reflect the diversity of the families and children we serve.
Our Culture
At Kids, we celebrate what makes each of us unique. Our culture is rooted in care, collaboration, creativity, and professionalism. We actively listen and strive to ensure everyone we work with feels heard, respected, and included.
We are committed to breaking down systemic barriers, including racism, ableism, sexism, and other forms of injustice. This is an ongoing journey, and we’re dedicated to learning and growing together.
We are committed to making our recruitment process accessible. If you need information in an alternative format or adjustments at any stage, please contact us —we’d love to hear how we can support you.
In Closing
You’ll be joining a brilliant team of Trustees, a passionate leadership team, and an organisation ready for change. Together, we’ll help build a world where disabled children and young people are celebrated for who they are and supported to reach their full potential.
This isn’t just a role. It’s a chance to reimagine what’s possible.
Join us. Lead with us. Grow with us.
For more information about this role, please visit our careers page
Application & Recruitment Process
- Closing date: 30th September 2025
- Online Interview and Face-to-Face meeting: October 2025
- If you’re inspired to join our Board, please complete our online application and upload an up-to-date CV, with a 2-page limit on an A4 document. Shortlisted candidates will have the chance to showcase their strengths and discuss important topics alongside our leadership team.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We appreciate any volunteering help that you can offer YBTC and want to make sure that our
volunteers have a positive experience with us. We pledge to support you as much as we can.
We want to ensure that volunteering with us does not feel too daunting, so the exact tasks might
vary depending on your circumstances. However, some typical tasks may include:
· Asking people you know who might be willing to have a collection box in their business
· Approaching local businesses to display the boxes and collect loose change from their customers
· Building and maintaining relationships with your box holders to inspire loyalty and encourage people to continue giving year after year
· Collecting the boxes in your area as and when required and taking to your YBTC contact
We are looking for people who are:
· Have a warm, friendly and confident outlook
· Willing to learn about the work of YBTC
· Able to communicate with a range of different groups
· Are creative and imaginative – spotting opportunities to boost your distribution
· Are well organised and enjoy meeting new people
· Reliable and able to commit to agreed requirements
We can offer you:
· Induction and ongoing training
· Ongoing support and supervision in your role
· The opportunity to learn new skills
· YBTC commitment to health and safety
Founded in 2003 and originally named Andrea’s Gift and later Brain Tumour Research and Support
Across Yorkshire, Yorkshire’s Brain Tumour Charity (YBTC) is Yorkshire and Humber’s leading
brain tumour charity. Offering practical, financial and emotional support to both adult and child
brain tumour patients, together with their families.
We fund brain tumour research in Yorkshire; we hope this research, dedicated to identifying new
approaches to the discovery and treatment of brain tumours, will improve outcomes for patients.
At YBTC we are a small team who are growing to meet the needs of those affected by a brain
tumour in Yorkshire. Around 15 new cases of primary brain tumour are diagnosed in the region
every week.
Our charity values are Integrity, Compassion, Community, & Ambition.
Our Vision/Mission
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and
research.
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and research.



The client requests no contact from agencies or media sales.
About Us
Age UK London is a charity that campaigns for an age-friendly London. We have been working to promote the interests of older Londoners for over 20 years and support the network of London Age UK’s and other older people’s organisations across all 33 boroughs.
Our CEO, Abigail Wood, joined us in 2020 and under her leadership Age UK London has gone through a significant period of consolidation and transformational change, streamlining activities and organisational structure, whilst maximising our impact.
Background to the role
A highly successful recent strategy day highlighted that the staff and trustees are closely aligned and have a strong sense of being part of one team, all pulling in one direction. We want to build on that by welcoming new Board members with key skills and expertise to enhance and further sharpen our work.
The Age UK London board currently comprises seven trustees, one of whose term will finish at our AGM in the autumn. Our chair, Tony Burch, took on the role in December 2024, having been a trustee since 2018. Our former chair, Imogen Clark, left having stayed on as a trustee until our CEO had returned from maternity leave in February of this year, and two other trustees resigned earlier this year for personal reasons.
We are a friendly, committed and effective board, and we foster a productive relationship with the Age UK London CEO and her team. We are passionate about campaigning to improve the lives of older Londoners.
We’re now keen to welcome someone who brings skills and experience in campaigning, public affairs and policy. Given that this is the key focus of our work, it’s important that our Board is replete with a deep understanding of the challenges as well as the possibilities for influence and change.
If you feel you are the right person to join our board, we would be delighted to hear from you!
Main Responsibilities
- To be aware of and accept the responsibilities of a charity trustee and director of a charitable company.
- To ensure equality, diversity and inclusion is promoted and sustained through all aspects of Age UK London’s work and relationships.
- To represent the board as necessary, on internal disciplinary and complaint panels or other panels, and on external bodies by agreement.
- To act properly at all times, declaring any conflict of interests or perceived conflict of interests which may have a bearing on their role as a trustee.
- To act in good faith with due care and diligence for the best interests of Age UK London and working within the charity’s vision, mission and values.
- To attend and actively participate in board meetings, contributing own opinions and ensuring that papers are read in preparation for meetings.
- To undertake training and attend induction.
- To respect the confidentiality of matters discussed at board and any other meetings set up by the board.
- To evaluate the performance of the board in relation to the agreed objectives.
- To engage with the wider work of Age UK London and its network.
- Willingness to commit to a minimum of two years in the role.
In addition to the above duties, each trustee should use any specific skills, knowledge or experience they may have to help the board of trustees reach sound decisions. This may involve scrutinising board papers, leading discussions, focusing on key issues, and providing advice and guidance on new initiatives or other issues in which the trustee has special expertise.
Person Specification
Among your key attributes, we are looking to secure experience at a senior level of public affairs, including how organisations can engage with Government and influence policy through a combination of lobbying and public campaigning, as well as:
- Ability to understand and accept the duties and liabilities of a Trustee and how they differ from operational management
- Empathy with the vision, mission and values of the charity
- Willingness and ability to devote the necessary time and effort
- Ability to think and apply knowledge strategically
- Ability to analyse and evaluate management information and any other evidence
- Ability to communicate clearly and sensitively and to participate in discussions
- Ability to work effectively in group situations
- Ability to constructively challenge and ask questions in an appropriate manner
- Ability to manage difficult/challenging situations
- Ability to maintain confidentiality on confidential and sensitive information
- Ability to manage boundaries and conflicts of interest appropriately
Our commitment to diversity
We value equity, diversity and inclusion. We value and respect all the differences that make us who we are, including age, cultural background, ethnicity and race, disability and mental health, neurodiversity, gender, gender identity and expression, sexual orientation, social background and lived experience.
We believe that effective leadership and good decision-making is enabled through a diverse board membership, a culture of listening to, and acting on, diverse perspectives and, having board behaviours that embody respect, openness and constructive challenge. We are seeking to increase the diversity of our broad and warmly welcome qualified candidates who bring new perspectives.
How to apply
Eastside People is supporting Age UK London in the recruitment of these roles. Please click here to apply by submitting your CV and a cover letter both in Word doc format.
Please use the cover letter (max 2 pages) as an opportunity to add to the information you have shared in your CV and ensure that you cover the following:
- Why are you interested in a Trustee role at Age UK London
- Having read the information pack, what relevant experience and skills do you feel you would bring to this role? This might come from paid work, study, community or voluntary work or other experience.
We want you to have every opportunity to demonstrate your skills, ability and potential. If you have a disability or require reasonable adjustments during the application or interview process, please contact us so we can support you appropriately.
The closing date for applications is 15 September. Shortlisting interviews will take place shortly after and shortlisted candidates will have an interview with Age UK London during the week beginning 22 September.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Communications Volunteer for the London Borough of Sutton Group. As our Communications Volunteer you’ll make sure people know they have a local MS Society group to turn to.
In this role you’ll be able to develop your writing skills, and gain an experience of communicating across a range of digital channels.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
National Ugly Mugs (NUM) is seeking people with a passion for sex workers’ rights and
safety to join our Board of Trustees.
About NUM and the role of trustees
NUM is a UK-wide charity working with sex workers to end all forms of violence against them. We design and deliver safety tools, carry out research, and provide specialist support services for people in adult industries. We serve sex workers of all genders, ages, abilities, cultures, and modes of work. Our secure digital reporting and alerting system warns communities about dangerous individuals, while our experiential support staff and trained Independent Sexual Violence Advisors (ISVAs) offer one-to-one, trauma-informed advocacy. We ensure sex workers have the information and resources they need to make informed choices about their lives.
Our wellbeing drop-in service (first launched in Glasgow) has now expanded to Manchester and London, alongside the addition of our dedicated vocational support programme for people looking to transition, diversify, or leave sex work. Our racial justice programme reclaims narratives on sex work and race through in-depth conversations, research, and collaborations between racialised sex workers and anti-racist activists, focusing on experiences across five key areas of public life. We conduct research, deliver education packages for professionals, and advocate for policy change to improve safety, rights, and recognition for sex workers across the UK.
We place lived experience at the heart of all services and decision-making, ensuring our
work reflects the needs, priorities, and expertise of the communities we serve.
Trustees at NUM play a vital role in helping us fulfil our core mission of ending all forms of violence against sex workers. They support NUM as an organisation and the members of the NUM team by providing support, advice and guidance through our day-to-day operations and the overall strategic vision of the charity. Some of that takes place at quarterly trustee meetings, where the CEO reports on NUM’s work and brings decisions and choices to the board for discussion and advice, and some takes place between meetings when individual trustees have skills or experience that can support team members and have the time to take on a supportive or mentoring role. Our current trustees bring with them a wide range of
experience from sex worker organising and advocacy, media and public engagement,
campaigning and social justice, academia, finance, and other aspects of the third sector.
They also oversee legally required duties such as approving the annual report, reviewing
risks and finances, and ensuring the charity complies with the law and meets its charitable
objectives.
Trustee roles are voluntary positions. However, NUM will pay for any reasonable expenses incurred as part of the role.
Who we’re looking for
The most important thing is that you believe in NUM’s work and want to join us to help us
continue this. We need people willing to volunteer their time to shape our practice and our services, and guide the charity as we continue to meet the needs of sex workers across the UK.
We particularly welcome applications from those with:
- Lived experience within sex worker communities
- Legal expertise (particularly relating to organisations, governance, and charity law)
- HR expertise (including recruitment, compliance, and employment law)
- Fundraising and income generation expertise
This experience may come from trustee roles, management positions in third-sector organisations, or other relevant voluntary or lived experience. You don’t need prior trustee experience — what matters most is commitment, skills, and a willingness to learn.
We value skills, competencies, and lived experience over job titles, and encourage applicants to draw on the full range of their background — including voluntary roles or sex work-based examples from their working history. We are looking for people who understand the realities of working within a charity and who can bring fresh ideas, insight, and expertise to support NUM’s mission.
If you don't have the specific skills listed above but believe you could contribute in other ways, we’d be happy to hear from you — please get in touch to discuss.
We are looking for Trustees who are proactive and solutions-focused. Individuals who, when they see a challenge, are willing to take the lead in mobilising others and driving practical action. Someone who doesn’t wait to be asked, but steps in with energy, clarity and a positive mindset to help move things forward collectively for NUM and in the pursuit of our
charitable goals.
Other skills and attributes that we would like from any prospective trustees are:
- A strong commitment to the mission and core values of NUM
- A high degree of integrity
- The ability to think strategically and plan for the future with good judgement
- Critical thinking skills
- Creativity
- The ability to work well as part of a team to collectively make decisions surrounding
- NUM’s future work, vision and strategy
- A willingness to undertake any necessary training
- An understanding of safeguarding
- An understanding and acceptance of the legal duties, responsibilities and liabilities of being a charity trustee
We know that great boards bring together a mix of perspectives, skills, and experiences - both lived and learned. We’re especially keen to hear from people whose voices are often underrepresented in leadership, including (but not limited to) people with experience in the sex industry, people of colour, LGBTQIA+ people, disabled people, people under 30 years old, and those from working-class backgrounds. If you care about our mission and meet the core criteria, please consider applying - even if you don’t tick every single box.
The responsibilities of trustees at NUM include:
- Attend four regular board meetings a year (online and/or in person)
- Advise on, and help develop, organisational strategy and delivery, including policies that fall within your expertise
- Ensure compliance with governing documents and the law
- Ensure accountability to funders, NUM members and wider movement
- Maintain proper fiscal oversight, signing off and scrutinising reporting against budgets
- Oversee the management of risks to NUM’s funding, reputation and delivery
- Exemplify NUM’s values and culture through ways of working and interacting
- Maintain effective board performance (including appointing new board members)
- Effectively work with, and respect the expertise of the NUM staff and volunteer team
We estimate that the role will require approximately 1–2 days per month, including quarterly meetings and some responsiveness between these. The standard term for a Trustee is 3 years.
To apply, please send the following to to LauraC[at]nationaluglymugs[dot]org, or apply via the CharityJobs website.
A 2-page CV
A cover letter explaining why you want to be part of the NUM board (max. 800 words)
Recruitment for these roles will stay open until 24th September 2025. We intend to interview initial candidates online w/c 13th October 2025. If you are interested in the role and would like to find out more, please get in touch with LauraC[at]nationaluglymugs[dot]org with any questions.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Support Volunteer for the Surrey Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application. See a video about one of our Support Volunteers here.
In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.