Community network volunteer volunteer roles in erdington, west midlands
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Customer Support Volunteer - Acorns Children's Hospice in Knowle
As part of our network of shops across the West Midlands, the Knowle store helps us generate vital funds to support children and their families. By volunteering in our store, you’ll play a key role in this mission while sharing your passion.
Step into a dynamic and exciting environment where no two days are the same!
The Role?
- Are you friendly, approachable, and enjoy helping people? We’re looking for a Customer Service Volunteer to join our team!
- In this role, you’ll support with customer interactions, helping our visitors find the perfect pieces while providing a warm, welcoming experience.
How much time will it take?
Our shops are open Monday to Saturday (some open on Sundays too) 9am to 5pm. You can volunteer the hours that suit you, but it would be great if you could support in the shop for at least 3 hours a week.
Why volunteer at Acorns?
- To help a local charity
- To make a difference in your local community
- To connect with like minded people and make new friends
- Boost your CV
- Opportunities to progress to other roles
- All training will be provided
Am I right for the job?
For this role, you'll need to:
- Be welcoming and friendly
- Have a good eye for merchandising
- Be a team player that thinks of others
- Be sensitive to the needs of our customers/donators
Full training will be provided
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Tell My Truth and Shame the Devil CIC is a grassroots movement committed to confronting and eradicating Child Sexual Abuse (CSA) across the UK.
We give survivors, families, and allies the power to speak out, heal, and educate communities through storytelling, outreach, and collective action.
We work across all communities — Black, white, Asian, Caribbean, and African — ensuring no survivor feels alone or silenced.
Our CIC operates through a community-driven, volunteer-led structure, built by people who believe in truth, justice, and love as law.
The Role – HR Assistant
We are looking for a proactive HR Assistant to support the HR Manager in managing our growing volunteer network. You’ll help with onboarding, records, and HR processes that ensure volunteers feel supported.
Responsibilities:
- Support recruitment and onboarding of new volunteers.
- Maintain HR and volunteer records with accuracy.
- Assist with drafting role descriptions and volunteer agreements.
- Provide administrative support across HR and safeguarding processes.
What We’re Looking For:
- Experience in HR support, administration, or volunteer coordination.
- Strong organisational and communication skills.
- Knowledge of safeguarding and confidentiality.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Organisation: The Muslim Lived Experience Network CIC
Role Type: Volunteer
Location: Remote
Time Commitment: 3.5–7.5 hours per week, 6 months fixed-term
Reports to: Co-Directors
Start Date: Immediate
About Us
The Muslim Lived Experience Network is a lived experience-led organisation committed to supporting individuals experiencing mental health challenges. We offer faith-informed peer support interventions, lived experience-related workshops and events, Islamic talks on mental health related topics, hospital ‘Muslim Faith Kits’, training, consultation, ad hoc support and signposting.
Our team is made up of dedicated volunteers united by a shared mission to attain the pleasure of Allah (SWT). We strive to achieve this by bringing peer support and lived experience perspectives to our communities - to educate, reduce stigma, and improve the quality of life for people living with mental health conditions.
Role Purpose
We are seeking a highly organised and mission-driven Volunteer Operations Lead to join our team and support and streamline our internal operations. You’ll help build and maintain the organisational backbone of our CIC by coordinating people, processes and systems. This is a key leadership role within a small but growing team, perfect for someone passionate about using their skillset to help bring faith-sensitive support to our community.
Key Responsibilities
1. Operational Oversight
- Support day-to-day running of the organisation’s internal systems
- Implement and maintain operational processes, documentation, and protocols
- Coordinate calendars, internal meetings, and project timelines
- Track organisational goals and ensure progress reporting
- Help streamline workflows using digital tools (e.g. Sharepoint, Zoom)
2. Compliance & Admin
- Support data protection (GDPR) compliance and document management
- Keep internal policies and procedures organised and updated
- Assist with safeguarding processes and record-keeping
Person Specification
Essential Skills & Attributes
- Previous experience in the non-profit or CIC sector and/or experience in non-finance quality, legal, governance, HR or compliance/internal audit sector
- Understanding of safeguarding, GDPR and other relevant policies
- Strong organisational and planning skills
- Experience in operations, project coordination or administration
- Confident with digital tools
- Excellent communication and interpersonal skills
- Ability to take initiative and work independently
- Passion for faith-informed approaches and/or mental health
- Alignment with the values of a Muslim-led, inclusive organisation
Desirable (but not required)
- Lived experience of mental health challenges
- Familiarity with the needs of Muslim and/or marginalised communities
- Experience in a leadership position
What You’ll Gain
- A leadership role in a purpose-led, community-rooted organisation
- A chance to directly shape systems and processes to help a growing CIC thrive
- Personal development and transferable skills in operations, leadership and project management
- Ongoing support, networking opportunities, and recognition for your contributions
- Flexible hours and a values-aligned, supportive team of volunteers
- A professional reference and volunteer certificate upon completion
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a proactive, strategic, and mission-aligned Funding Manager to join our growing team. This pivotal role will lead on identifying, applying for, and managing multiple streams of funding to support the delivery and expansion of our work. As a small charity with big impact, funding is vital to everything we do — from running support services to delivering education and campaigning for change. The Funding Manager will be at the heart of ensuring our sustainability and growth by securing the resources we need. You will be line managed by the Chair of Trustees, and work closely with the Treasurer and other trustees as needed to complete applications, manage current funding applications and report on grant outcomes.
What are the key responsibilities of this role?
This role will have the following duties, but are not limited to:
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Identify and research suitable funding opportunities from trusts, foundations, statutory bodies, and other grant-makers
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Lead and coordinate the writing and submission of compelling funding bids, applications, and proposals.
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Manage and track existing grants, ensuring compliance with reporting requirements and deadlines.
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Work with trustees (e.g. Treasurer and Chair) to gather financial and impact data for applications and reports.
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Maintain a funding pipeline and reporting calendar, ensuring visibility of all application stages and deadlines.
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Build and maintain relationships with funders, providing updates on Hidayah’s work and impact.
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Monitor trends in the funding landscape and keep the charity informed of relevant changes and opportunities.
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Advise and support the Board in developing a long-term funding strategy.
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To maintain clear records on the organisation’s shared systems (Google Drive).
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Meet regularly e.g. monthly or bi-monthly with your line manager to discuss funding applications and progress
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To check and respond to funding application emails promptly and within deadlines set for funding applications
What do we expect from the Funding Manager?
Please note that you must agree with and fit the criteria below to be eligible to volunteer in this role:
Essential:
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Demonstrable experience of successful fundraising from trusts, foundations, or statutory funders.
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Excellent bid writing and storytelling skills, with the ability to communicate impact clearly.
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Strong organisational skills, able to manage multiple deadlines and priorities.
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Financially literate, comfortable working with budgets and data.
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Self-motivated and able to work independently while collaborating with others.
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A commitment to the values and mission of Hidayah LGBTQI+.
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Knowledge of CRM or funding management tools.
Desirable:
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Experience working with grassroots or LGBTQI+ charities.
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Understanding of issues affecting LGBTQI+ Muslims or minoritised communities.
How much commitment is required?
This is a voluntary role with flexible hours, and can be carried out around your existing commitments. We are results-focused, so while you have autonomy over when you volunteer, we ask that funding bids and key deadlines are met in a timely and reliable manner.
Our mission is to provide support and welfare for LGBTQI+ Muslims
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.
Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.
What you will be doing
- Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
- Understanding peoples’ support needs and gathering information to assess their circumstances
- Typing written case reports to apply for financial assistance
- Sign-posting to services providing specialist support, such as mental health or housing support
- Keeping beneficiaries and the SSAFA regional office up to date with progress
The skills you need
- Friendly and approachable
- Great written and verbal communication skills
- Non-judgemental
- Reliable
- Basic IT skills
What's in it for you
- Use your skills, knowledge, and life experience to benefit others
- Be part of a friendly and supportive SSAFA team
- Develop your experience and skills which you can highlight on your CV and in job interviews
- Access a range of training and learning opportunities
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Digital Trustee with expertise in AI and digital technologies, including regulation of AI use within organisations, you will play a pivotal role in providing strategic direction to our ethical AI adoption and digital transformation. This position is a voluntary trustee role, requiring a passionate and dedicated individual with experience in emerging tech trends, particularly in the non-profit sector and a genuine commitment to the values and objectives of our organisation.
About Us
The European Network on Statelessness (ENS) is a civil society alliance of organisations and individuals working to promote the right to a nationality in Europe. Our network brings together over 180 members in more than 40 countries. Since establishing in 2012, we have been dedicated to raising awareness about statelessness and the right to a nationality, supporting legal and policy development, and building civil society’s capacity to act. Our secretariat team of 9 is based in the UK, our Board of Trustees includes individuals based in the UK and across Europe.
We are a fully digital and paperless team, using MS365 and a CRM. We have developed and maintain innovative digital tools like the Statelessness Index (which analyses and compares how European countries are protecting stateless people and taking steps to end statelessness) and the Statelessness Caselaw Database (the first database containing case law related to statelessness in Europe, a vital tool for legal practitioners). Now we're looking forward to harnessing technology like AI and more, to continue to innovate in our work to end statelessness and protect people without a nationality.
Our vision is for a Europe where everyone is able to realise their right to a nationality.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Deputy Chair of Hidayah provides essential support to the Chair, helps ensure the effective governance of the organisation, and stands ready to act in the Chair’s absence. This role helps maintain the smooth functioning of the Board and the organisation overall.
What are the key responsibilities of this role?
This role will have the following duties, but are not limited to:
· Support the Chair in providing strategic leadership and overseeing Trustee meetings, stepping in as Chair when needed
· Contribute to the development, implementation, and review of Hidayah’s Strategic Plan, Annual Report, and key governance policies
· Help manage volunteers and support fellow Trustees to ensure shared responsibility, accountability, and active engagement across the Board
· Assist in planning and delivering core governance activities, such as the Annual General Meeting (AGM) and Trustee votes
· Act as a signatory on financial matters, supporting the smooth running of Hidayah’s operations.
· Lead or support outreach activities, including identifying and engaging new partners, drafting proposals, and maintaining outreach records
· Help plan and promote events and campaigns, and contribute to the development of inclusive outreach strategies
· Represent Hidayah at external events, building relationships with individuals and organisations aligned with our mission
What do we expect from the Deputy Chair?
Please note that you must agree with and fit the criteria below to be eligible to volunteer in this role:
Essential:
· A strong commitment to Hidayah’s mission and values, particularly around LGBTQ+ Muslim inclusion
· Reliable, organised, and able to manage tasks independently
· Good written and verbal communication skills
· Basic digital literacy – including use of email, Google Drive, and Microsoft Office tools
· Ability to maintain confidentiality and act with integrity
· Respectful, inclusive, and collaborative working style
· Willingness to take initiative, contribute ideas, and stay engaged with wider organisational activity
Desirable:
· Experience in community outreach, project support, or partnership building – particularly in a grassroots, voluntary, or equalities-focused setting
· Familiarity with governance, quality assurance, or safeguarding in the charity or community sector
· Experience facilitating or supporting meetings and group discussions
· Ability to resolve conflict or challenges with empathy and professionalism
· Knowledge or lived experience of LGBTQ+ Muslim identities or the intersection of faith, gender, and sexuality
· Awareness of diversity, equity, and inclusion best practices
How much commitment is required?
This is a voluntary role with flexible hours, and can be carried out around your existing commitments. The role will take approximately 2 - 4 hours per week (flexible depending on needs and availability). You are also required to attend monthly board meetings. There is also an expectation of willingness to commit to the role for at least 3 months.
Our mission is to provide support and welfare for LGBTQI+ Muslims
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Volunteer PR Officer will help raise awareness of the organisation’s mission, activities, and achievements by creating and sharing compelling stories. They will nurture relationships with the media, support communication campaigns, and play a key role in strengthening the organisation’s public profile.
Key Responsibilities
Media Relations
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Draft and distribute press releases, articles, and media briefings
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Build and maintain strong relationships with journalists, bloggers, and local media outlets
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Respond promptly and professionally to media enquiries
Content Creation
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Produce engaging content for newsletters, blogs, and social media
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Support the creation and design of promotional materials (posters, flyers, campaign assets)
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Capture and share stories that highlight the impact of the organisation’s work
Campaigns & Events
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Assist with promoting fundraising and awareness campaigns
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Publicise events through traditional and digital communication channels
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Represent the organisation at community events and networking opportunities
Brand & Reputation
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Ensure all communications reflect the organisation’s tone, values, and branding
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Monitor media coverage and report key highlights to the team
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Provide support with crisis communication when required
Skills & Qualities
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Strong written and verbal communication skills
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Confident networker with the ability to build positive relationships
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Creative, energetic, and full of ideas for campaigns and content
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Familiarity with social media platforms and digital communication tools
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Organised, reliable, and able to work independently
Commitment
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Flexible hours: approximately 3–6 hours per week, depending on campaigns and events
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Willingness to attend occasional meetings and community events
Benefits of Volunteering
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Gain hands-on experience in PR and communications
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Develop professional skills and expand your network
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Make a meaningful contribution to a cause that matters
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Join a passionate and supportive team of volunteers
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
We're seeking a motivated and enthusiastic Sales & Business Development Volunteer to help drive our growth and expand our reach. This is an excellent opportunity for someone looking to gain hands-on experience in sales, business development, and relationship management while making a meaningful contribution to our cause.
Key Responsibilities
As a Sales & Business Development Volunteer, you'll work closely with our team to identify new opportunities and build lasting partnerships. Your responsibilities will include:
- Researching and identifying potential clients, business leads, sponsors, partners, and business opportunities.
- Supporting the development of sales strategies and outreach campaigns.
- Helping to create compelling proposals and presentations.
- Conducting initial outreach to prospective clients via email, phone, and social media
- Help maintain the contact database with updated leads and follow-up notes.
- Analysing market trends and competitor activities.
- Contributing ideas to improve our sales processes and materials.
- Reach out to companies, NGOs, and institutions to introduce TESYouth’s initiatives.
What We're Looking For
- Strong communication and interpersonal skills
- Interest in sales, marketing, fundraising or business development
- Comfortable with technology and learning new systems
- Proactive, organised, and able to work independently.
- Ability to work independently and as part of a team
- A positive attitude and desire to contribute to a social impact organisation.
(Previous experience in sales, customer service, social media for business purposes, marketing, or or business development is a plus, but not required.)
What You'll Gain
- Practical experience in sales and business development
- Mentorship and guidance from experienced professionals
- Opportunity to build your professional network
- Development of valuable transferable skills
- Flexible working arrangements
Additional Information
- This is a voluntary role and can be carried out entirely remotely.
- All reasonable expenses will be reimbursed.
About TESYouth
TESYouth (Training, Employment Opportunities & Social Development for Youth) is a social enterprise and not-for-profit organisation dedicated to reducing youth unemployment. Through training programmes, work experience, interactive workshops, and volunteering opportunities, we support young people in developing their skills and achieving their career aspirations.
Together with our collaborators and partners, we aim to make a lasting positive impact in the community.
TESYouth is committed to equality, diversity, and inclusion. We welcome applications from all backgrounds and communities.
Tackle and reduce youth unemployment by providing with the necessary tools to develop skills, aptitudes, knowledge and self-confidence.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Guardian Light Foundation Board of Directors – Roles, Expectations & Benefits Our Mission
Guardian Light Foundation (GLF) is a for-profit social enterprise dedicated to transforming the lives of homeless and abused children, teenagers, and struggling single-parent families. We provide safe housing, education, career pathways, legal aid, and life-skills support to help individuals rebuild their lives with dignity and independence.
We are building not just an organisation — but a movement of hope, empowerment, and social impact.
BOARD EXPECTATIONS (Applies to ALL Members)
Every GLF board member plays a direct role in the success and sustainability of the organisation.
Core Expectations
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Fundraising Commitment:
Every board member must actively participate in fundraising campaigns, donor outreach, and sponsorship drives.
Each member is required to make a personal monthly donation to the organisation (amount optional but meaningful). -
Time Commitment:
Minimum of 20 hours per month, including board meetings, subcommittee work, fundraising events, and strategic planning. -
Ambassadorship:
Represent GLF publicly as a visible ambassador at community events, speaking engagements, and networking functions. -
Governance & Accountability:
Ensure the organisation operates ethically, transparently, and in alignment with its mission and legal obligations. -
Strategic Leadership:
Contribute skills, knowledge, and professional networks to advance the organisation’s growth, partnerships, and visibility. -
Passion for the Mission:
Demonstrated commitment to supporting children, teenagers, and single-parent families experiencing hardship.
OVERALL BOARD MEMBER BENEFITS
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Prestige: Founding member of a ground-breaking national social enterprise.
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Networking: Exclusive access to philanthropists, public officials, and corporate leaders.
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Leadership Development: Gain board-level governance and strategic experience.
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Impact Legacy: Directly shape programs that provide homes, hope, and opportunity for hundreds of lives.
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Visibility: Public recognition through GLF website, media, and national campaigns.
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Personal Fulfilment: Be part of a purpose-driven organisation changing the narrative for children and families in need.
IDEAL CANDIDATE PROFILE (For All Roles)
We are looking for leaders who are:
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Deeply passionate about social impact, youth empowerment, and family stability.
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Professionally experienced (1+ years) in their area of expertise.
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Team players who bring creativity, positivity, and initiative.
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Connected and influential, willing to open doors and amplify GLF’s message.
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Dedicated, committing time, expertise, and monthly donations.
Position: Board of Director - Socially Connected Ambassador (Unpaid Volunteer Role)
Reports to: Board Chairperson
Location: Hybrid (remote + in-person events as needed)
Purpose: To leverage personal and professional networks to expand GLF’s reach and influence.
Key Responsibilities:
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Represent GLF at social, political, and business networking events.
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Connect GLF with potential partners, donors, and sponsors.
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Support awareness campaigns through social media and public engagement.
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Advocate for youth and family issues in community forums.
Requirements/Skills:
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Strong public presence or social influence.
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Excellent networking and relationship-building skills.
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Passionate advocate for vulnerable children and families.
Benefits:
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Opportunity to be the public face of a growing national movement.
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Exclusive access to elite events, media appearances, and social recognition.
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Personal fulfillment from using influence to create tangible change.
Compensation:
This is an unpaid volunteer position.
At Guardian Light Foundation, we restore hope for homeless children, teens and single parents scarred by abuse, harassment and homelessness.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Care4Calais
Care4Calais is a volunteer-led charity delivering essential aid and support to people seeking asylum living in the UK and Northern France. We provide direct aid and advocate for a fair asylum system, including safe routes to claim asylum.
The UK Direct Aid team delivers essential support through practical services; such as running distributions, delivering English classes and casework-style support through drop-ins. The UK Direct Aid team also provides services to promote wellbeing such as trips and sports activities.
UK Area Lead Volunteer
We are looking for a compassionate, organised, and motivated Volunteer Area Leads to oversee a team of volunteers and the delivery of essential services and activities in their area. You must be committed to anti-racism and social justice, particularly for people seeking safety.
We are looking for Leads in the following areas:
- North London (including Brent, Barnet, Camden and Harrow)
- West London (Ealing/Acton)
- Reading
- Oxford
- Surrey (Redhill/ Reigate)
- Bedfordshire
- Southampton
- Birmingham
- Nottingham
- South Yorkshire
- West Yorkshire
Responsibilities include:
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Organising activities (distributions, drop-ins, conversation clubs)
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Monitoring WhatsApp groups
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Attending and leading meetings
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Sharing updates and resources with volunteers
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Partnering with local organisations and councils
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Attending training
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Ensuring best practice and reflecting Care4Calais objectives
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Monitoring group funds and purchases
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Recording services and support provided
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Ensuring your group reflects Care4Calais’ values and messaging
What you will get
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Comprehensive training to equip you in your role; including safeguarding training, Induction Training, Activities and Distribution Training and Boundaries and Resilience Training.
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Support from a wonderful team
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Opportunity to develop skills including casework, team management/leadership, admin, organisational, delegating, networking, funding bids, sourcing donations, and building partnerships in the sector
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Greater understanding of the UK asylum system
There are a range of activities that you can organise, including the following:
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English classes/ conversation clubs
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Drop-ins - help with requests and signpost to support.
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Distributions - provide essential items like clothing, shoes, and toiletries.
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Sports - activities like yoga, football etc., are a great way to improve wellbeing, and for people to connect with others.
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Trips - organise trips to places such as the park, cinema to help boost mood and give people time away from the hotel.
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Wellbeing activities - sessions like crafts and cooking are popular.
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Workshops - help with housing once someone receives Leave to Remain; familiarise people with life in the UK.
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Events - mark specific days or holidays to get people together and celebrate.
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Media/ Press/ Engagements - as a volunteer you may be asked to share a story for our social media or help someone with lived experience to share.
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Remote working - support with tasks such as contacting Migrant Help, helping individuals register with GPS, researching local support, or general admin.
Care4Calais strongly encourages people with experience of the asylum system to apply, and recognises the specific value that lived experience brings to an organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Visual Merchandiser - Acorns Children's Hospice Knowle
As part of our network of shops across the West Midlands, the Knowle store helps us generate vital funds to support children and their families. By volunteering in our store, you’ll play a key role in this mission while sharing your passion.
Step into a dynamic and exciting environment where no two days are the same!
The Role?
- Are you creative with a keen eye for design and detail? We’re looking for a Visual Merchandiser to help bring our displays to life
- In this role, you’ll support with window and mannequin displays, helping to create eye-catching, inspiring setups that attract customers and showcase our products beautifully.
- A strong sense of style, colour coordination, and layout design is essential.
How much time will it take?
Our shops are open Monday to Saturday (some open on Sundays too) 9am to 5pm. You can volunteer the hours that suit you, but it would be great if you could support in the shop for at least 3 hours a week.
Why volunteer at Acorns?
- To help a local charity
- To make a difference in your local community
- To connect with like minded people and make new friends
- Boost your CV
- Opportunities to progress to other roles
- All training will be provided
Am I right for the job?
For this role, you'll need to:
- Be welcoming and friendly
- Have a good eye for merchandising
- Be a team player that thinks of others
- Be sensitive to the needs of our customers/donators
The Media & Communications Director will play a pivotal role in developing communication strategies to enhance awareness and recognition of mountain rescue and the teams within the UK, and supporting internal communication to enable effective dissemination of information and news for Mountain Rescue England & Wales (MREW), supporting 47 active mountain rescue teams across the region. This voluntary position is responsible for devising and implementing a robust plan, working alongside a range of partners and colleagues.
Reporting to the CEO, the person will need to contribute to the MREW’s overall future strategy. There will be a need to understand the MR structure and to have the ability to work as part of the MREW Senior Management Team, and alongside trustees, liaison team, regional structure and local teams.
Mountain Rescue England & Wales (MREW) is a voluntary organisation that provides mountain rescue services 24/7, 365 days a year, and offers support to communities during other crises. It consists of 47 independent volunteer search and rescue teams that operate across eight geographical areas. The organisation serves as the national body to represent the whole organisation, acting as an advisory body, linking with partner organisations and helping to standardise training and share information.
Objectives
The overarching activities for this role are:
- Development of external communication to a wide range of outdoor enthusiasts and ‘new explorers’ taking an interest in the great outdoors.
- Leadership of a small team plus the wider Media and Communications Network (MCN) of MR volunteers to develop and deliver a Media and Communications Strategy and programme of activity
- Publications and online communications (all social media)
- Website development
- Development of key messages, inc. support to MREW spokespeople (messages, materials and training) to enable effective stakeholder communications.
- Leading and planning for effective reactive communications in challenging situations, including issues management, messaging and spokesperson briefing.
- Liaison with external partners (PR, Magazine Editor, Public Affairs), relevant media and stakeholders, including a process for responding to incoming enquiries and interview requests and a process for planning proactive media activities.
- Development of key messages inc. safety messaging
- The development of effective Internal communications to support knowledge of MREW and to enable consistency of message from the family of Teams.
- Represent MREW at relevant external meetings.
Skills
- Strong written and verbal communication skills, with the ability to inspire and influence a diverse range of stakeholders.
- Strong relationship management skills, with the ability to foster trust and accurately represent MREW’s mission and goals.
- Ability to work alongside colleagues and manage competing priorities.
- Creativity, imagination and intuition.
- Excellent communication skills, written and spoken.
- Good organisational and project management skills.
- An ability to develop, negotiate and work within a financial budget.
- A strategic approach to the reputational management of mountain rescue in England and Wales (at all levels).
- Knowledge and understanding of the various forms of media, including broadcast and print, digital and social, so as to be able to meet their differing needs and ensure that there is a clear process for the handling of approaches or enquiries to MREW from outside media organisations, agencies or individuals.
Personal Attributes
- The ability to lead and motivate a team that combines volunteer and professional roles and that covers a range of disciplines, skills and platforms.
- Capable of working under pressure, within constraints and meeting deadlines.
- The ability to build and maintain relationships, internally and externally, based on integrity and trust.
- The ability to delegate to others, engaging and involving appropriate support from the wider network.
- Strong personal creativity, imagination and intuition in dealing with challenges, opportunities and people.
- A proactive attitude, with the drive and enthusiasm to initiate and carry out projects to conclusion, involving others, on time and on budget.
- Resilience, particularly when faced with challenges, uncertainty and setbacks.
Management responsibilities:
- To contribute to the management of MREW through regular business meetings, ensuring that the media and communications aspects of activity are considered in planning and decision-making.
- To ensure all network members are treated fairly, in line with MREW policies and also its mission and values.
- To develop an approach to the sustainability of the Media and Communications function, including succession planning for key roles and the strengthening of the dispersed network.
We are looking for a motivated, self-starter with a proactive attitude, drive and enthusiasm to carry out projects to conclusion. You will need to demonstrate commitment to the mission and cause of the charity.
Qualifications
- Essential to this role is an awareness of the internal character of MR and the external environment in which it operates, and an ability to identify and anticipate communications priorities.
- Practical experience in a media or communications management role is also desirable, for instance, such as journalism, PR, marketing, or online media.
- An ability to plan proactive media and communications activities and to develop ways of measuring their effectiveness.
- Experience of issues and crisis management, enabling anticipation and support to management and others on the development of plans, messages and position statements.
Additional notes
- To work with the CEO to plan for future activity and to ensure that a planned communications approach is developed.
- To ensure all committee members are treated fairly through MREW Equal Opportunities Policy.
- To work with other national teams to release internal communications, press statements and support campaigns as required.
- This is a voluntary role within MREW, elected annually; it is expected that the applicant will serve a term of 5 years, with a possible extension of a further 5 years if desired.
- Travel during the working day may be required, with occasional absence from home overnight, as meetings with partners, colleagues, and other stakeholders may cover a large geographical area. Out-of-pocket expenses can be reclaimed in line with the MREW Expenses Policy.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose:
To create, manage, and optimise digital fundraising campaigns that drive donor engagement, ambassador participation, and online revenue for the CIC.
Key Tasks:
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Establish and run online fundraising campaigns across social platforms, email, live streams, and community networks
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Help build the online infrastructure for the Volunteer Fundraising Ambassador Programme, including toolkits, digital scripts, social media assets, and onboarding materials
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Develop donor journeys, automation flows, and campaign funnels that convert supporters into recurring donors
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Analyse campaign performance, track KPIs, and present clear data reports to the Senior Fundraising Manager
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Work with the Digital Infrastructure Team to integrate donation forms, CRM systems, email platforms, and dashboards
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Support creative storytelling—producing digital content that is ethical, trauma-informed, powerful, and community-centred
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Stay updated with digital fundraising trends and tools to ensure our campaigns remain innovative and scalable
Ideal For:
Creative, analytical individuals who love blending digital strategy, humanitarian impact, and storytelling to mobilise communities online.
Why Join Us
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Play a central role in shaping a large-scale online fundraising ecosystem for a UK CIC
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Gain real experience building campaigns that run nationally and internationally
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Work with experts in digital systems, marketing, and fundraising strategy
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Develop a portfolio of real campaigns, reports, and data-driven results
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Access recorded training, references, and future paid opportunities
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Be part of a transparent, collaborative team committed to decentralisation and community empowerment
What You’ll Learn
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Digital fundraising strategy: ads, organic campaigns, email sequences, landing pages, funnels
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How to optimise donor journeys and increase engagement
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Data analysis, A/B testing, and reporting techniques
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How to build digital toolkits and onboarding flows for large volunteer teams
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Ethical storytelling and fundraising safeguards
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Multi-platform digital communication within a community organisation
The client requests no contact from agencies or media sales.
At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education.
We need people who have a passion for helping others, care about their communities and want to make a difference. Through volunteering as an Emergency Responder, you’ll get a huge sense of satisfaction and pride delivering essential first aid and lifesaving clinical care at community and major events in your areas, including at sporting events, concerts, community festivals.
We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
This role will require an in-person interview, which will take place provisionally in Birmingham City Centre. Interview dates/times will be emailed to you should your application be successful. Please ensure that you are able to attend an in person interview in Birmingham before submitting your application.
Volunteers would be expected to commit 100 hours of volunteering a year in a clinical capacity. They will also be expected to keep in regular contact with their line manager and keep up to date with their training.
Once your screening for role has been completed, you will be invited to attend your local St John Ambulance Network for a Welcome and Induction.
Training for this role consists of online learning modules and a 6 day in-person course, normally spread across three weekends. Your local Network will support you through the training process.
Closing date for these opportunities is: 31/12/2025
To apply for this opportunity please follow the link below:

