Community officer jobs in Bristol

This exciting role links our 350+ community organisations that receive food from us — known as our Community Food Members (CFMs) — with our thriving and fast-paced food operation. As the Food & Membership Operations Coordinator, you will work across the charity with the Food, Membership and Warehouse Teams, as well as our large and diverse volunteer community, to ensure CFM organisations receive a smooth, reliable and high-quality service each week.

The purpose of this role is to strengthen the connection between food supply, warehouse capacity and member demand. Acting as a key cross-functional coordinator, you will help ensure that surplus food flows efficiently into the organisation and out to the communities who need it. You will support both food-sourcing and membership functions, helping resolve issues quickly, improving communication, maintaining accurate data, and ensuring operational plans are aligned across teams.

Reporting to the Food Manager, with a dotted line to the Membership Manager, this role is central to improving collaboration across the organisation and ensuring FareShare South West delivers a safe, efficient and impactful service to frontline community organisations across the region.

1) Cross-Functional Coordination

• Support daily and weekly communication between Food, Membership and Operations regarding supply and membership demand.
• Maintain awareness of the food pipeline, providing timely updates on incoming supply, changes, restraints, gluts or shortages.
• Assist the Food Manager and Membership Managers with aligning food allocation planning to member needs, operational realities and transport schedules.
• Help coordinate solutions to operational challenges (e.g., quality issues, storage constraints, cancellations, short-dated stock).

2) Food Sourcing Support

• Support the Food Manager with local food sourcing activity, particularly in administration, supplier updates and basic relationship maintenance.
• Be a point of contact for day-to-day supplier communication, ensuring timely responses and accurate information flow.
• Help maintain accurate sourcing records and documentation, including volumes, quality notes and engagement history.
• Support awareness-raising activities about FSSW’s surplus redistribution capability (e.g., events, promotional updates).
• Assist with capturing local supply opportunities and best practice shared through the FareShare Network and escalating them to the Food Manager.
• Help coordinate truck logistics schedules in partnership with Operations ensuring incoming food is aligned with capacity.
• Assist with food safety and compliance tasks related to local sourcing (e.g., documentation updates, supplier follow-up, recall administration) under direction from the Food Manager.

3) Member Support & Service Delivery

• Support member onboarding, offboarding, account updates, queries, complaints and general membership administration.
• Lead on resolving daily member-facing issues, including food quality concerns and product recalls, escalating where appropriate.
• Support food allocation writing, ensuring allocations reflect supply, need and warehouse capacity.
• Maintain accurate and up-to-date member information, including delivery instructions, profiles and seasonal variations.
• Support membership-related campaigns, events and targeted projects (e.g., HAF, bolt-on models, piloted services).
• Communicate supply changes, special offers and gluts/shortages clearly to members in coordination with relevant teams.

4) Data, CRM & Reporting

• Maintain accurate member records in Salesforce and ensure data integrity across systems.
• Support reporting for funders, SLT and internal operational updates, including supply, allocations, member engagement and service metrics.
• Track and summarise recurring issues (e.g., cancellations, quality problems, demand spikes) to support decision-making.
• Contribute to KPI monitoring across both Membership and Food functions.

5) Compliance, Food Safety & Member Standards

• Operate in accordance with the FareShare Food Safety Manual and maintain required training.
• Support documentation for community food member (CFM) compliance, including kitchen checks, food safety standards and follow-up actions.
• Conduct in-person compliance visits with member organisations as required.
• Provide administrative support for product recalls, safety notices and compliance-related communication.

Person Specification
Essential Criteria

• Experience or knowledge working in an operational, coordination or customer/member support role.
• Strong organisational and problem-solving skills, with the ability to prioritise effectively in a fast-paced environment.
• Confidence working with data and digital systems.
• Excellent communication and relationship-building skills, able to coordinate across teams and externally.

Desirable

• Experience in food sourcing, logistics, warehousing or surplus food redistribution, or an understanding of how food supply chains operate.
• Knowledge of food safety, warehouse processes or compliance requirements, or a willingness to develop this expertise.
• Experience using Salesforce, or similar CRM systems, with confidence managing data integrity and reporting.
• Experience working in a charity, community food environment or membership-based service.
• Ability to build strong working relationships across internal teams and with external partners, suppliers or community groups.
• Comfortable representing an organisation externally.
• Experience supporting projects or campaigns, including administration, coordination and communication tasks.
• Attention to detail in compliance-related work.

Salary: circa £26,000-£27,500 pro rata depending on experience
Contract: 12 months, fixed term with intension to extend 
Hours: 3.5 days per week
Location: Home-based with regular travel across Bath and delivery in Bath's parks. Shared office space available in Bristol.

Your Park Bristol & Bath is an independent charity working across health, access and nature. We use parks to improve wellbeing, tackle inequality in access to green space and support nature recovery.

We are looking for a practical, people focused Nature & Community Officer to lead inclusive nature activity in Bath. This role combines green social prescribing, volunteer engagement and community partnership building. You will feel at home outdoors in all seasons and equally comfortable building relationships with community groups and corporate partners.

If you believe parks should work for everyone, keep reading.

The role

You will enable welcoming, inclusive and nature focused activity across Bath’s parks.

You will:

• Co facilitate one weekly Roots to Wellbeing session as part of our structured 18 week programme

• Plan and co deliver one weekly Bee Active session

• Lead inclusive volunteer and nature connection opportunities

• Build strong local partnerships to grow participation

• Support engagement from communities underrepresented in parks

This is a hands on delivery role. You will prepare and deliver practical nature based activities, support participant wellbeing and confidence, carry out risk assessments and ensure safe working practice at all times.

You will also collect evidence of impact including participant feedback, photos and evaluation data, and contribute to reporting across the wider charity.

Occasional evening or weekend work will help make sessions accessible to more people.

What we are looking for

Essential experience and skills

• At least two years experience in community engagement, event coordination or outdoor delivery

• Experience running outdoor nature based activities

• Strong organisational and communication skills

• Confidence managing relationships with partners and volunteers

• Knowledge of health and safety in outdoor settings

• Good IT and administrative skills

• Ability to manage competing priorities

• Full UK driving licence or access to a vehicle

• Comfortable working outdoors in all weather

Desirable

• Experience in corporate volunteering or social enterprise

• Experience supporting people with mental health challenges

• Qualification or equivalent experience in ecology, horticulture or habitat management

• Experience working in diverse urban communities

Why join us

• 25 days annual leave pro rata plus your birthday off

• Office closure between Christmas and New Year

• Nest pension after probation

• Employee Assistance Programme

• Flexible working

• Shared office space at the Engine Shed

• We are a Disabled Committed Employer

Most importantly, you will help shape parks that are healthier, more inclusive and better for nature.

Thank you to the National Lottery Community Fund for part-funding this role.

Your Park Bristol & Bath uses parks to deliver positive social change. We work across three themes: health, access and nature. With funding from the National Lottery Community Fund, our Roots to Wellbeing programme supports people struggling with their mental health to build confidence, connection and resilience through nature-based group sessions.

We are now looking for a skilled and compassionate Senior Health & Community Officer to lead delivery of Roots to Wellbeing across Bristol and Bath

About Roots to Wellbeing

Roots to Wellbeing is our Green Social Prescribing programme. We run 18-week rolling programmes in parks, supporting people who are experiencing poor mental health or finding life challenging. Participants take part in activities rooted in the University of Derby’s 5 pathways to nature connection, including nature walks, mindfulness, creative practice and practical conservation work

This role is about more than running sessions. It is about building trust, creating safety, and helping people who may never have felt parks were “for them” to develop a meaningful relationship with nature and community.

The role

You will:

• Build and maintain strong referral partnerships

• Triage referrals and ensure sessions are accessible and inclusive

• Plan and deliver weekly nature-based wellbeing sessions

• Line manage a Nature Co-Facilitator

• Support monitoring, evaluation and reporting

• Work in parks across Bristol and Bath

This is a practical, people-facing role. You will be outdoors in all seasons and confident facilitating groups with complex needs.

We are looking for someone who:

• Has at least two years’ experience working directly with people with mental health and complex needs

• Has delivered group-based nature or eco-therapy activities

• Understands green social prescribing

• Can build strong, trusting relationships with participants and partners

• Is organised, emotionally intelligent and solutions focused

A qualification in mental health and line management experience are desirable. An Enhanced DBS is required

What we offer

• Home-based contract with access to office space at Engine Shed

• 25 days annual leave pro rata, plus your birthday off and office closure between Christmas and New Year

• Nest pension after probation

• Employee Assistance Programme

• Flexible working

• A supportive team committed to inclusion and lived experience

Diversity and inclusion

We want our team to reflect the communities we serve. We particularly welcome applications from Disabled people, people from visibly ethnic minority backgrounds, carers and people from low income households.

We operate a guaranteed interview scheme for Disabled and visibly minority ethnic candidates who meet the essential criteria

You do not need to meet every single desirable criterion. Potential matters to us.

How to apply

Apply via CharityJob with:

• Your CV

• A covering letter (maximum two pages) explaining how you meet the person specification

Applications close at midnight on Sunday 1 March 2026.