Community programme manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Have you got the tenacity and talent to shape and execute the eoa’s digital marketing strategy to drive higher and more meaningful engagement with our target audiences?
Do you enjoy persistently looking for ways to improve performance and drive best practice to optimise audience experiences and create amazing engagement results?
As our Digital Marketing Lead you will be responsible for all digital channels including website, socials and email marketing campaigns ensuring they are aligned with and support the eoa’s strategic and operational goals.
You will also collaborate across teams sourcing and contributing content, supporting cross channel campaigns and aligning and optimising our digital activities. This will include managing and maintaining the eoa website, ensuring it has engaging, compliant and up to date content that is optimised to deliver a seamless user experience through intuitive, accessible navigation and engaging content that meets the evolving needs of our users.
This role is perfect for a strategic thinker who is passionate about email and digital marketing and eager to drive impactful campaigns.
This role is perfect for a strategic thinker who is passionate about email and digital marketing and eager to drive impactful campaigns.
Join us on this exciting journey where your expertise will contribute to growing an economy that puts people at the heart of business.
Key responsibilities
Email Marketing
- Plan and execute targeted, data-driven email marketing campaigns aligned with the eoa’s business calendar and goals, using segmentation, A/B testing, and marketing automation tools.
- Optimise email performance and reach through continuous testing, tracking, and refinement, ensuring compliance with industry best practices.
- Report campaign outcomes and performance insights regularly to stakeholders to inform future strategies
Website Management
- Manage and maintain the eoa website, ensuring timely, relevant, and SEO-optimised content through collaboration with content creators.
- Monitor analytics and user behaviour to enhance navigation, performance, and overall user experience.
- Ensure website compliance with accessibility, GDPR, and brand guidelines, coordinating with all stakeholders as needed.
Digital Strategy and Analytics
- Align and optimise digital activity across all our digital channels (website, membership community platform, and social channels) with eoa goals, collaborating across teams and supporting cross-channel campaigns.
- Monitor performance and trends, reporting on KPIs and providing insights for improvement, while staying current with best practices.
Success in this role
Success in this role means developing and delivering an effective email marketing strategy that drives higher engagement and reach with our target audiences, while also ensuring our website and digital channels offer a co-ordinated seamless user experience. This includes creating intuitive, accessible navigation and maintaining clear, engaging, and relevant content that meets the evolving needs of our users.
Key outcomes for the role
Key outcomes for the role
- High-Quality Content: Creation of compelling and visually appealing email templates and campaigns.
- Campaign Performance Optimisation: Continuous improvement of campaign performance through A/B testing and data-driven insights
- Audience Engagement: Increased engagement rates, including open rates, click-through rates, and conversion rates, increase in email subscribers, reduction in unsubscribe rates
- Seamless and inclusive user experience (UX): Ease of navigation (low bounce rates, high click-throughs), mobile responsiveness (consistent performance across devices), and accessibility compliance (WCAG standards and accessibility audits).
- High-quality, user focussed content experience: Content relevance and engagement (time on page, scroll depth, user feedback), clarity of messaging (user comprehension testing, bounce rates), and content freshness (frequency of updates, return visit metrics).
- SEO (Search Engine Optimization): Keyword Optimisation: Use of relevant keywords to improve search engine rankings. Meta Tags: Proper use of meta tags, titles, and descriptions. Alt Text: Use of alt text for images to improve accessibility and SEO.
About you
- Proven experience in successful email campaign marketing and website management.
- A high degree of experience using design tools including Canva and Adobe and managing relationships with agencies.
- Strong knowledge of CRM and marketing automation platforms such as iMIS.
- Experienced in using a mailing platform such as Mailchimp or HubSpot.
- Competence in Google Analytics and SEO best practices.
- Excellent writing, proofreading, and digital content creation skills including Canva and Adobe.
- Managing, coordinating or supporting communications or marketing campaigns and projects from start to end.
- Strong analytical skills and experience with web analytics tools to translate insights into actionable strategies.
- Adept at working independently and collaboratively within a small team.
- Experience working with membership organisations or charities.
- Familiarity with employee ownership or purpose-driven business sectors.
- Organised, with strong time and project management skills.
The eoa commits to recruiting from a diverse range of backgrounds and welcome applications from under-represented groups. These include people from Black, Asian and minority ethnic backgrounds, disabled people, LGBTQI+ people. We recruit on both skills and fit with the values of the eoa as a purpose-driven organisation.
We will close this vacancy early if we receive sufficient applications for the role. If you are interested, please submit your application as early as possible.
We exist to grow and strengthen employee ownership as a force for powering fairer livelihoods, stronger businesses, and a more resilient economy.





The client requests no contact from agencies or media sales.
Chelmsford Cathedral seeks to appoint a Liturgy and Music Administrator to provide administrative and practical support to the delivery of worship by the Liturgy and Music department, ensuring that we serve our community
to the very best of our ability, nurture our young musicians and consistently achieve the highest standards in liturgy and worship.
At the heart of both city and county, Chelmsford Cathedral is a hub for a rich variety of community activity.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Based in our Philanthropy Team in Fundraising, the postholder works with our clinical, estates and governance teams creating compelling proposals to secure mostly restricted income. If you have great digital competence, including the use of AI to summarise information, are an excellent storymaker able to understand an audience, quickly synthesize information and pitch in writing for success, or an early-career fundraiser ready to develop, in this role you will make a difference and work as part of a creative successful team. Understanding how to keep our ask fresh and steward these relationships is key. You will inherit a portfolio of trust and grant funders who have committed support over the long term and a portfolio that delivers at least £180k in income each year. You will work with colleagues on well-established campaigns like The Big Give and support experienced volunteers who handle small grants. This role has space for innovation to secure new funders and uplift existing contributions.
Rasing Funds:
· Ensure an inclusive, engaging and best-in-class experience for Trusts and grant makers
· Manage an annual rolling programme of applications and multi-year funding reporting requirements.
· Deliver medium, large and complex bids for unrestricted and restricted income to ensure success to an income level of at least £150k to fund initiatives including for example: direct delivery of care, volunteering initiatives, new routes into work for protected groups, equipment and capital projects.
· Robust and regular research of funding opportunities, new trusts, and wider horizon scanning to identify a broad base of opportunity to refresh and renew the pipeline of prospective funders
· Steward existing trust donors, finding opportunities to cultivate and grow the relationship.
· Be a visible accessible presence across the hospice, encouraging colleagues to share and develop their own ideas to raise funds that you and/or trust and grant volunteers can take forward and or support the team generating the ideas to do so.
· Attend our Clinical Assets Meetings and restricted funding meetings
· Generate social media posts consistent with Hospice content standards and GDPR and hard and soft copy information to inform and promote the impact of supporters, this includes video/reel thankyou messages.
Communication
· Prepare and submit high-quality, tailored grant applications to secure funding for specific projects and core activities
· Maintain and develop relationships with existing trust and foundation donors
· Be the first point of contact for trust and grant funders and supporters and, for colleagues internally who have questions/queries or have an interest in this area of funding
· Manage a pipeline of prospective funders, ensuring timely follow-up and tracking of application statuses
· Help to create and deliver moments of stewardship that are personal to each funder, show the impact of their support and inspire them when they can, to have an on-going relationship with the charity.
· Be volunteer team leader recruiting volunteers to support your role, ensuing they are inducted and supported. As the wider team help ensure all volunteers feel supported when their respective team leader is away.
· Identify opportunities to collaborate with colleagues across the Hospice to maximum benefit for the charity.
· Be an outstanding advocate for the Charity and represent the Charity at functions and events, in line with the values of the organisation, to promote the objectives of the Charity
Digital/Business Administration
· Provide routine and regular reporting on progress, advising on risk/mitigation to ensure the annual target is met
· Enter and update donor information on the CRM ensuring compliance with the GDPR and Data Protection Act.
· Ensure CRM (Donify) records and preference information is up to date and accurate at all times, including recording interactions with supporters
· Ensure all word documents are securely saved and accessible to colleagues on Sharepoint.
· Ensure you comply with all aspects of statutory and mandatory training for your role and through your individual performance deliver on jointly agreed objectives and goals that help to deliver the business of the charity.
Key Accountabilities, Responsibilities & Tasks
Departmental & Role Specifics
· Embrace and embody our Hospice values
· A collaborative open and transparent approach to working with others
· Deliver successful bids for unrestricted and restricted income to targe twith plans for growth
· Robust and regular research of funding opportunities, new trusts, and wider horizon scanning to identify a broad base of opportunity to refresh and renew the pipeline of prospective funders
· Steward existing trust funders, finding opportunities to cultivate and grow the relationship.
· Be a visible accessible presence across the hospice, encouraging colleagues to share and develop their own ideas that you and/or trust and grant volunteers can take forward and or support the team generating the ideas to do so in grant applications
· Happy in a fast-paced environment, with proven ability to plan and complete work to deadlines and managing conflicting priorities
Qualifications, Skills, Experience, Knowledge & Approach
· Educated to degree standard or equivalent
· Written fluency able to match bid requirements with succinct well evidenced phrasing
· Two years relevant experience with transferable skills
· Excellent digital skills with experience in using AI to synthesize information
· A successful track record in securing grant funding or meeting sales targets
· Good interpersonal skills able to inspire confidence and trust
· Well-developed insight into your own strengths and areas for development
· Enjoys working with people from a wide range of communities and contexts
· The ability to build rapport quickly and mutually beneficial long term relationships
· Experience of working to income targets and working proactively to take corrective action
· Experience is using donify (or another CRM), business software, social media and databases
· Experience of working with volunteers (desirable).
Communication
· Confidently present the key messages of The Hospice of St Francis,
· Generate social media posts consistent with Hospice branding and content standards and GDPR and hard and soft copy information to inform and promote the impact and generosity of supporters, this includes video/reel thankyou messages from the CEO and Chair
· Emotionally resilient, empathic, curious, diplomatic and people-focused.
· A consistently high level of supporter care (or customer service) with proven ability in continually improving the supporter (customer) experience.
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Global Safeguarding Specialist
Contract: Full-time, Permanent.
Location: London, UK or Stockholm, Sweden
UK Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
Salary and Benefits: for the UK, £48,867- £51,439 per annum with excellent benefits. Competitive salary package for the other location.
About WaterAid
Want to use your skills in safeguarding to play a vital role in making clean water, decent toilets and good hygiene for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Senior Global Safeguarding Specialist to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team
The WaterAid Global Safeguarding Team sits within the Global People Team, and is a team made up of diverse safeguarding professionals based across a number of WaterAid locations. The Global Safeguarding Team are responsible for ensuring that throughout WaterAid’s work, wherever in the world that maybe, we uphold our ‘Do no harm’ principle and prioritise keeping people safe. The Global Safeguarding Team provide critical safeguarding advice and guidance to all 7 members and 27 countries of the WaterAid federation, to ensure we protect everyone we encounter through our work - including staff, partners, volunteers, contractors and the people in the communities we work - from experiencing any form of harm. This includes setting federation wide safeguarding policies and procedures, providing safeguarding training, case management, management of the Safeguarding Focal Point Network, and sector safeguarding engagement.
We are a remote global team, and the successful candidate must be willing to work independently, and to travel when required occasionally at short notice.
About the Role
This is an exciting opportunity to join the Global Safeguarding Team as our Senior Global Safeguarding Specialist reporting to the Global Safeguarding Director. This is a senior role in the team and will play a key part in managing and supervising safeguarding cases and investigations, as well as providing proactive support and guidance to Members and Country Programmes on a range of safeguarding topics. The role involves a considerable about of proactive prevention work such as designing and facilitating training and resources for a range of audiences (Boards, staff groups, volunteers, communities). The role involves organisation and facilitation of large-scale events and management of the Safeguarding Focal Point Network. This role supports the Global Safeguarding Director in implementing safeguarding policies and standards and works closely to deliver core safeguarding projects across the federation. The team is supported by a Global Safeguarding Co-Ordinator for whom this role line manages, a Global Safeguarding Adviser and a Community Safeguarding Engagement Adviser.
In this role you’ll also:
- Lead and Co-lead safeguarding support country programme / member visits.
- Maintain and update core safeguarding policies and standards as and when required.
- Actively engage with external safeguarding networks to ensure WaterAid continues to contribute to improve sector safeguarding standards and engages in relevant sector initiatives.
- Monitor compliance with global safeguarding standards in relation to core performance indicators.
- Lead on planning and developing, training resources such as webinars, videos, and guidance documents for multiple audiences.
- Be available on call throughout the year and during events as designated to ensure safeguarding advice and support can be accessed across the Global Safeguarding Team 24/7
- Cover for the Global Safeguarding Director in their absence.
Requirements
To be successful, you’ll need:
- Proven track record of working in a safeguarding environment with significant case management experience of at least 5 years.
- Significant experience in conducting safeguarding investigations and risk-based interviewing.
- Experience of report writing skills, including risk assessments and risk management report writing.
- Technical knowledge and understanding of safeguarding and protection principles and standards.
- Understanding and knowledge of applying a trauma survivor centred approach
- Experience of working with vulnerable groups such as young people and vulnerable communities.
- Knowledge of UK and globally relevant safeguarding legislation and guidance.
- Experience of working in challenging, face paced, and complex environments.
- Experience of safeguarding policy design and implementation.
- To be able to confidentiality communicate in English both written and spoken.
- Commitment to WaterAid’s values of respect, accountability, courage, collaboration, integrity and innovation and a working style that reflects these.
- You must be available to travel internationally for an event between 04- 11 October 2025.
Although not essential, we also prefer you to have:
- Spoken and written French, Spanish, or Portuguese.
- Gender and inclusion experience within the international sector
- Qualified sexual exploitation and abuse investigator for example ITQS level 3.
- Appreciation or experience of some of the country contexts in which WaterAid works
View full job description here
Closing Date: Applications will close 12:00 PM UK Time on Monday, 30th June 2025. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found.
We encourage all potential applicants to apply as soon as possible. If you would like to speak to a member of the team about the role, please reach out to Nicci Morgan directly by emailing
How to Apply: Click ‘Apply’ to complete the pre-screening questions and upload your CV.
Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries to comply with our Safer Recruitment policy.
Benefits
As an organisation WaterAid is committed to creating an environment where you can thrive and be yourself at your very best. So, in addition to our inspiring global mission and engaging work environment, we have a generous benefit package to help you take care of your health, happiness and wellbeing. Further benefits information is available from the country of application.
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. As a safeguarding measure, WaterAid carries out background checks on all potential employees. This is done following the conclusion of recruitment and prior to assuming full employment.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Engagement Manager - Southend
Contract: Fixed 1 year (but with a strong likelihood of extension)
Job Ref: V542
Hours/Days per week: 25 hours per week (Flexible hours)
Salary: £18,303.57 (FTE £25,625) plus attractive employee benefits package
Start date: ASAP
Location: Southend-on-Sea (locally homebased).
Closing date: TBC
Interview date and Location: TBC
We reserve the right to close this vacancy early if we receive sufficient applications
Volunteering Matters
At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.
We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great. And we won’t stop until everyone in the UK has the opportunity to thrive.
People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England. We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.
This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.
Job Purpose:
We are commissioned by Southend-on-Sea Borough Council to deliver our Family Mentors project across the local area; the project has been running for 15 years. Our committed volunteers from the local community provide support to families whose children are at risk or have a safeguarding plan.
We are looking for a talented, dynamic, and professional Engagement Manager to join our team in Southend-on-Sea. The right candidate would be someone who can work flexibly and demonstrate an understanding and total commitment to our organisational values.
As our Engagement Manager, you will work closely with the Project Manager and key stakeholders, helping to ensure the programme continues to be a success.Our Values & Way of Working:
In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments:
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process.
We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
We turn local knowledge into action by working with volunteers and partners across the UK to build stronger communities for all.





The client requests no contact from agencies or media sales.
We're looking for someone to be the regional representative for Crimestoppers in the Avon and Somerset area, with specific responsibility for;
- Creation and delivery of local/county/regionally specific crime-based campaigns in partnership with law enforcement agencies, local committees and volunteers.
- Coordination of cross border and national activity in support of ROCU’S, the NCA and other bodies such as the GLAA.
- Identifying and maximising funding opportunities for our charity including RM post, campaign activity, Fearless workers and for Business Development.
- Enabling volunteer committees to develop so they can operate effectively and achieve their full potential.
- Act as Crimestoppers spokesperson for the region covered, regarding media interviews.
Criteria
Essential
- Project management i.e. scoping planning, implementation and delivery of projects
- Budget management experience
- Ability to spend time away from home to meet the needs of the role.
- Ability to work unsociable hours in line with the needs of the role.
- Ability to work to tight timescales, and to work within pressurised time critical and decision-making scenarios.
Desirable
- Experience of working with the commercial/ statutory sector in relation to campaigns/ media.
- Experience of working with volunteers and the third sector.
- Ability to liaise with senior and junior management within organisations to delivered relevant outcomes.
- Basic knowledge of policing practice.
- Experience of lone working
Please submit a CV and covering letter expressing your interest in the role.
Please submit a CV and covering letter.
The client requests no contact from agencies or media sales.
About Citizens Advice BANES
Citizens Advice Bath and NE Somerset is an independent local charity providing information and advice to residents of the BANES council area. We aim to empower people to resolve their problems and change their lives for the better.
We provide free, independent and confidential advice; whoever you are, whatever the problem. We help people overcome their problems and campaign on big issues when their voices need to be heard. We value diversity, champion equality, and challenge discrimination and harassment.
We’re here for everyone in the Bath and NE Somerset area and we work in partnership with other local services to provide the best possible advice and information to meet the needs of local residents.
We value diversity and promote equality and would welcome suitably qualified people with disabilities and minority ethnic applicants as these groups are under-represented in our workforce.
Role Purpose: You will play a vital role leading and managing a team and service, with overall responsibility for delivering high-quality outcomes and providing clear, effective leadership. You will oversee a multi-skilled team, ensuring they remain motivated, supported, compliant and efficient in their roles. A key focus of the role is to foster a collaborative and client focused environment, where services are seamless and centred around the needs of those we support.
About our generalist advice service
We are contracted by Bath & NE Somerset council to deliver a generalist advice service to residents of the area. The contract was won by competitive tender in 2022 and runs for five years until March 2028.
The service is accessible by phone five days a week and face-to-face at three outreach locations in Bath, Keynsham and Midsomer Norton. Follow up appointments are available by phone, at our offices or outreach locations.
Our impact
During 2024-25:
- We helped 5,961 people
- We dealt with 20,960 advice issues
- Top three advice issues – welfare benefits, utilities & energy, debt
- 63% of clients disabled or long-term health condition; 12% BAME
- Recorded financial gains of £7,010,650 for local communities
- 90% of clients would recommend the service
What we offer our staff
- 6% employer pension contribution
- Employee assistance programme
- Five weeks paid annual leave, plus all bank and public holidays.
- Flexible working arrangements
Recruitment timetable
Closing date for applications: Monday 7 July 2025 at 10.00am
Interviews: week commencing 14 July 2025 (to be held in central Bath)
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The voluntary sector in the UK achieves amazing impact every day for people, society and our environment but it's not always as good at measuring and communicating that impact. That's where you come in....
We are seeking a highly motivated and experienced Impact and Evaluation expert to join our growing team. The role involves managing a portfolio of VCSE clients and providing comprehensive support to their monitoring, evaluation and learning (MEL) needs. The ideal candidate will possess a strong understanding of MEL methodologies, data collection techniques, data analysis, report writing, stakeholder engagement, and a passion for improving social outcomes through evidence-based evaluation.
Charity Fundraising Ltd provides a comprehensive range of fundraising, strategic consultancy and evaluation services to Charities and other not-for-profit organisations. Established in 2000, Project and Programme Evaluation and MEL support has grown to become a core component of our service offer. We work with lots of amazing charities, both local and national, small and large, across the UK, covering themes such as: Homelessness; addiction; youth; community; disability; mental health; minoritised groups; medical conditions; heritage; environment and more.
This is a remote role but candidates must reside in and have the right to work within the United Kingdom. Please note that applications will only be considered where the screening questions are fully completed.
Main Duties:
- Managing a portfolio of VCSE and public sector clients and coordinating projects with colleagues, client staff members and trustees.
- Conducting comprehensive external project and programme evaluations for clients.
- Developing and implementing monitoring and evaluation frameworks at project, programme and organisational level.
- Develop impact reports that clearly communicate organisational outcomes and impact
- Collaborating with client staff and trustees to understand and address their evaluation needs.
- Analysing and reporting on project outcomes and impacts, utilising data analysis techniques to identify patterns, trends, and insights from evaluation findings.
- Plan and lead M&E workshops and training events with clients.
- Collaborating closely with line managers and colleagues to ensure high-quality service delivery.
- Supporting our fundraising clients to enhance their monitoring and impact reporting systems and processes and using monitoring data to feed into project / programme design and development
- Support clients and colleagues to develop consultation tools and undertake consultation with service users, partners and other stakeholders
- Participating in the promotion of the company’s services, including responding to client enquiries, discussing needs and developing proposals
- Research and identify new business opportunities and work with colleagues to develop
- General administrative duties, including maintaining records in line with our Quality Management System (QMS).
- Other duties as assigned by the line manager.
Person Specification:
Essential Qualities / Skills / Experience:
- A successful track record of undertaking voluntary sector project / programme evaluations and developing M&E frameworks.
- Experience of designing and developing monitoring frameworks / tools and undertaking quantitative and qualitative primary research
- Research and analysis skills such as literature review and secondary data analysis
- Ability to chart and visually communicate data and findings in effective and compelling ways
- A team player with a confident manner and a professional, flexible, positive and studious approach to the work.
- A passion for supporting the voluntary sector in the UK to better achieve it’s aims
- Experience in key social issues within the UK
- An ability to quickly develop a detailed understanding of wide ranging and complex topics.
- A high standard of written English with an ability to produce concise and persuasive prose.
- High level computer literacy, for word processing, graphic report layout design, data analysis, record keeping, and web-based research.
- Excellent verbal communication skills.
- Close attention to detail.
- An ability to manage projects with multiple contributors and stakeholders.
- A strong ability to work with data using spreadsheets and other software tools.
Desirable Qualities / Skills / Experience:
- Broad understanding of key health, social welfare and other issues in the UK that the voluntary sector seeks to address.
- Presentation skills and experience in training / mentoring.
- Experience of promoting and selling consultancy services.
- Relevant professional qualifications, memberships and evidence of CPD.
The client requests no contact from agencies or media sales.
Job Title: Deputy Service Manager
Location: The Gaia Centre (Lambeth, London)
Salary: £34,703.51 per annum, inclusive of London weighting if applicable
Contract type: Part Time, Fixed Term Contract (12 Months)
Hours: 33.65 hours per week (days to be discussed)
This is an opportunity to join the Gaia Centre as a Deputy Service Manager.
The Deputy Service Manager will manage a team and carry a very small caseload of complex cases when necessary. The post will work closely with victims and survivors of different strands of strands of Violence Against Women and Girls (VAWG), including domestic abuse and violence (physical, sexual, emotional, psychological, economic or tech abuse), Sexual Violence (Rape and sexual assault), Stalking and harassment , Sexual exploitation (including women working in sex industry and Child Sexual Exploitation), female genital mutilation (FGM)/cutting , forced marriage, So-called ‘honour’-based abuse, provide early identification and offer appropriate care pathways for survivors of all genders, aged 16 years and over and their children, living, working or/and studying in Lambeth at times from the point of crisis.
The job involves working within a multi-agency framework consisting of the Multiagency Risk Assessment Conference (MARAC) and local partnership protocols and procedures that prioritise the safety of survivors. Additionally, you will be working with survivors and agencies across Lambeth so will require significant travelling.
The post holder will empower survivors by providing them with emotional and practical support, thus enabling them to access their rights, make decisions and increase their life options. The post holder will inform survivors of the full range of civil, criminal and practical options that might increase their safety.
As part of this role, you will be required to participate in an out-of-hours on call rota.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 20 June 2025
Interview Date: 1 July 2025
Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
The client requests no contact from agencies or media sales.
This role will be leading and developing the Volunteering and Employability functions for FSSW, alongside providing operational safeguarding support to the Safeguarding Team. The core volunteer program supports the running of the organisation as a whole every day and is embedded across all departments in Bristol and Plymouth. The Employability team runs a NEET Employability programme in our South Bristol warehouse 3 days a week, with administrative duties full time. This part of FSSW is expanding and your role will oversee the pilot and launch of another Employability programme in Plymouth.
In this role you will:
1.Be the senior management overseeing and supporting the running of our employability and volunteering functions across Bristol and Plymouth.
2. Support the organisation as the Operational Safeguarding Lead, working alongside the Strategic lead to oversee incidents and support the training and development of staff.
3. Lead on project development across both volunteering and employability as we grow our offer and launch a number of major organisational developments. This will include but is not limited to; policy, strategy, role and process development.
4. Build and work with our volunteer, employability and warehouse teams to ensure that they have the skills, knowledge, support and training opportunities needed to manage the volunteer workforce and deliver the employability programs across the charity.
Duties and Responsibilities:
Line Management:
· Line management of Volunteer Manager based at Bedminster and St Jude’s in Bristol and the Volunteer team at Sisna Park in Plymouth
· Line management of two Employability Programme Leads based at both Bedminster and Inner-city Bristol office and future Plymouth based Employability staff
· Recruit and contract for any staffing gaps in the Volunteer and Employability Teams based on skills and expertise required
Volunteer Recruitment, Retention & Development:
· Oversee the volunteer managers who run the day-to-day of the volunteer programme
· Oversee the Volunteer teams to create a recruitment and retention plan to build a reliable voluntary workforce
· Support in any required monitoring and evaluation of the volunteering function
· Work with the Fundraising, Volunteer and Partnerships teams to develop corporate volunteering across Bristol and Plymouth, which generates a flow of committed corporate volunteers and income
· Support the development of the enrichment and pastoral aspect of the volunteer journey provided by the volunteer teams
· Develop community and broad stakeholder partnerships to support the volunteer functions across Bristol and Plymouth
· Oversee development of and then lead on reviews for relevant volunteer policies, processes and any necessary training
· Work with the wider leadership team on the volunteering function as we grow our offer alongside the major organisational developments
Employability Programme Management & Development:
· Overseeing the day-to-day management of the Employability Programme
· Working with the relevant Bristol teams on a review and consolidation of Employability and future development opportunities.
· Support in the development of future partnerships and opportunities to expand the work and impact of Employability
· Working with the Plymouth team on the development and launch of an Employability program
· Working with the fundraising team on aspects of funding bids, monitoring and future development.
· Working with the wider leadership team on program expansion alongside the organisational major developments
Safeguarding:
· Take the lead on organisational safeguarding:
o Overseeing incidents and supporting staff to complete actions
o Ensuring incident reports completed
o Completing monitoring and reporting as required
· Facilitate internal safeguarding training
· Report into the strategic safeguarding lead on any high-level incidents
· Attend the Safeguarding Sub Committee meeting
Communications and Reporting:
· Work with the Head of Communications and CEO to design an ongoing internal communications plan to ensure staff and volunteers are up to date with plans, development and activities
· In collaboration with the Communications Team, ensure there is continuous engagement with external audiences
· With the Communications Team build a schedule of promotional activity
· Work with other Fareshare network partners share and learn best practice across the network
· Support the fundraising team to develop future funding proposals and reports
· Collate reports from each team to submit to the Senior Leadership Team (SLT) and/or Board of Trustees covering all Volunteer and Employability activities, plans and developments
Systems, Policies & Processes:
· Working with the Volunteer Managers, CEO and Wider Senior Leadership Team (WSLT) to develop/update the Volunteer and Farechance Handbooks and other key documentation
· Lead the review and development of policies, processes and procedures specific to Volunteering and Employability
· Support consistent practices and procedures across the south west as well as sharing best practice
· Lead on the FSSW relationship with FareShare UK (FSUK) regarding volunteering, employability, and safeguarding, including policies, best practice, innovations, and systems
· Support the development of the FSSW Corporate Volunteering Policy
· Support the implementation of new systems for the recruitment, rota and monitoring of both programmes
· Identify, monitor, and action specific needs and risks of two programmes, regularly updating the risk register; sign-off risk assessments to ensure safety in the workplace
· Lead on and support the development of a MEL (monitoring, evaluating and learning) framework of primary data collected from IT systems to measure, analyse and report on impact
Person Specification
It is not expected that a successful candidate will necessarily have all the following criteria. FareShare South West is committed to helping individuals develop professionally and personally, and your application is encouraged.
Essential
· High level of organisational and time management skills allowing for managing multiple priorities
· Demonstrable experience of leading a team
· Knowledge and experience of safeguarding vulnerable adults
· Knowledge and experience of working with young people
· Knowledge and experience of volunteer programmes
· Experience of recruitment, either volunteers and/or employees
· Experience or knowledge of developing outreach programmes to increase our diversity, social impact, and community engagement
· Ability to produce high-quality written reports
· Ability to monitor and evaluate project development
· Ability to oversee departmental budgets
· Ability to travel between Bristol and Plymouth
· Excellent communication (verbal and written) and interpersonal skills
· Ability to build effective relationships at all levels, externally and internally
· Good IT skills
Desirable
· Experience of writing strategies and accompanying workplans around programme development working with a variety of demographics
· Experience of working in a management or mid-senior management role
· Experience of process development around on-boarding
· High level budgeting and financial monitoring skills
Please send your CV and a covering letter explaining why you would be a good fit for the role.
If you have any questions about the post please contact Shelley Wright, Josie Forsyth and Lucy Bearn via our phone number or website.
Our mission is a future where no food is wasted, and all people can thrive.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At West London Synagogue (WLS), we have made a commitment to helping London’s most vulnerable residents regardless of faith and background. This is achieved through delivering direct services to those who need it most. We have identified asylum seekers and refugees as the core communities in which we can have an impact.
We work closely with Westminster City Council, as well as local and national organisations to identify where our resources can be best focused, where we can bring added value, and where our teams of volunteers can make a meaningful impact.
We run 2 drop-ins each month. Our Family drop-in welcomes families with children and of all faiths and ethnic origins who are seeking asylum in the UK. We rely on volunteers to help provide a hot meal, grocery vouchers, toiletries, companionship, and advice for families who have fled life-threatening violence or persecution in their countries of origin.
As well, as our Family drop-in, we run the monthly 'Rainbow' Group.LGBTQI+ asylum seekers in the UK face the same challenges that most asylum seekers face in the UK. In addition, they face further challenges since their sexual orientation WLS opens its doors once a month to provide a safe space for LGBTQI+ asylum seekers to feel a warm community welcome, to build community together, and to receive vital support whilst living in poverty awaiting a decision on their asylum application.
At WLS we have recognised the unjust and compounded hardships for asylum seekers who are members of the LGBTQI+ community. We aim to create an environment where asylum seekers of the LGBTQI+ community can feel safe, supported, and comfortable.
We are looking for a committed Project Leader who can drive progress, inspire a team of volunteers and make a positive impact to the lives of everyone who attends our Social Action projects.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Sense has a fantastic opportunity for someone to join our Fundraising team as our Statutory Fundraising Manager. This is a 6 month fixed term, full-time position working 37.5 hours per week, based between home and our offices in Kings Cross, London.
The successful candidate will be responsible for leading statutory fundraising at Sense. This includes both new business work and managing relationships with existing supporters. You will be working closely with the Head of High Value Partnerships, the CEO, and senior operational colleagues, the post holder will create a strategy in this area and collaborate with operational teams to develop new programme models and processes to drive growth.
Key Responsibilities
- Develop and implement a fundraising strategy to maximise income from statutory and lottery bodies such as NHS England, the Arts Council and National Lottery Community Fund. Statutory funding has been identified as a growth area at Sense Work with senior stakeholders, including the CEO, Directors of Operations and Finance teams, to develop and deliver compelling funding bids for statutory and public sector funders
- Manage relationships with statutory and public sector funders, including taking responsibility for narrative and financial reporting, and coordinating all stakeholder contact
- Specific responsibility for managing and reporting against statutory income and expenditure budgets
- Financial and programme reporting and database management
- Ensure compliance with the Data Protection Act, the Chartered Institute of Fundraising’s Code of Practice, and any other regulatory frameworks that may be introduced
Key skills and experience
- A track record of securing income from a range of statutory sources, including six figure grants (essential) - success at the seven figure+ grant level (desirable)
- Experience of working with teams to develop proposals in line with organizational priorities, including developing robust project monitoring and evaluation plans.
- Experience of leading relationships with external funders, in particular government departments and lottery bodies
- Experience of compiling narrative and financial reports for statutory funders
- Experience of setting and managing budgets in line with organizational priorities.
- Understanding of tendering and contracting processes
- Excellent standard of literacy and numeracy and IT fluency
- Evidence of own continuing professional development
- Commitment to comply with the principles of GDPR and maintain confidentiality at all times
- Knowledge of the issues Sense works on, or a willingness to develop an understanding of complex disabilities
For a full job description and person specification, please see the link below
About Sense
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Sense are proud to be a Disability Confident Employer.
Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.
To apply
Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the job description and person specification before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.
For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.
Vacancy type: Permanent, part time
Location: Antrim Store
Salary: £17,777.76, per annum + benefits
Hours per week: 28h
Closing date: 19th June. We are reviewing applications as they come in so early applications are encouraged.
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in significant revenue generation, building awareness and engaging local communities.
Join our team and be part of a dynamic retail environment where your can-do attitude makes a real difference. We're looking for courageous individuals who take initiative, considerate team players who put customers first and trustworthy colleagues who take pride in what they do. If you thrive in a collaborative workplace and enjoy helping people, we'd love to hear from you.
As a Retail Manager, you will join an incredible team and support them to encourage sales, provide excellent customer service, and uphold the highest standards of stock and store presentation.
You will be responsible for:
Lead store operations bringing energy and vision to create a memorable shopping experience.
Utilize your eye for design and style, to curate your donated product through great visual merchandising with enhanced feature displays and strong commercial windows to drive sales and footfall.
Keep up to date with the latest fashion trends and local market demands, identifying opportunities for growth.
Managing staff and volunteers where you'll get to work with some amazing people. Taking the lead in recruiting, training, managing and supporting volunteers and staff members to ensure the effective operation of the store.
Customer engagement and leading by coaching volunteers and staff to have great conversations with every customer on" Rounding up" their purchase, making an "add donation" for our charity and signing up for our loyalty scheme.
Ensuring sales targets are met and direct costs are kept within managed budgets.
Ensuring all financial reporting and management, cash handling, daily banking and security procedures are followed.
Ensuring donated goods are processed according to set standards and timeframes, and that pricing is in line with charity guidelines.
Key Criteria:
Solid retail experience, preferably in fashion/clothing.
Experience in managing a team. Managing volunteers would be an advantage.
Comprehensive understanding of retailing and merchandising display.
Experience of cash handling and financial management procedures (including completion of sales records).
Strong interpersonal and communication skills, with a customer-first attitude and the ability to communicate with tact and discretion.
Good organisational skills and the ability to prioritise workload, balancing competing demands.
Understanding of health and safety procedures in a retail environment.
Application Process
To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie.
In this role you will have sole responsibility for the running of the store, which will involve lone working. Due to this, we are unable to recruit anyone for this role who is under the age of 18.
Benefits you'll love:
25 days annual leave (exclusive of Bank Holidays)
Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
Loan schemes for bikes; computers and season tickets
Continuous professional development opportunities
Industry-leading training programmes
Wellbeing and Employee Assistance Programmes
Enhanced bereavement, family friendly and sickness benefits
Access to Blue Light Card membership
Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.
We're committed to making reasonable adjustments to support you throughout the application and selection process.
Are you passionate about making a difference in local communities? Are you committed to working with volunteers and offering compassionate support to people living with or affected by Motor Neurone Disease (MND)?
As a Community Support Coordinator, you will play a key role in delivering and integrating our Community Support Volunteer service. You'll work closely with volunteers, health and social care professionals, and local partners to ensure people living with and affected by MND receive high-quality, accessible, and inclusive support.
Key Responsibilities:
As a Community Support Co-ordinator, you will:
- Lead a team of Community Support Volunteers, recruiting, supporting, and developing them to provide a high-quality service.
- Ensure that support is needs-led, inclusive, and enables personal choice and control.
- Offer guidance to volunteers handling complex care and support issues.
- Respond to enquiries and referrals, providing relevant information and signposting to appropriate services.
- Build strong relationships with care centres, networks, and local partners to integrate community support effectively.
- Support and develop volunteer branches and groups, ensuring they meet local needs and follow organisational policies.
- Identify gaps in care and support services and contribute to plans for improvement.
- Promote collaboration between volunteers, professionals, and people affected by MND to enhance service delivery.
- Facilitate learning and networking opportunities for volunteers.
- Support fundraising and awareness activities alongside colleagues.
- Maintain accurate records and contribute to service development.
About You:
In this role as a Community Support Co-ordinator, you will need experience in managing and supporting volunteers and an understanding of care and support services. You will be committed to delivering inclusive and person-centred support.
We're looking for someone with:
- Experience leading, managing, or coordinating volunteers, ideally in a not-for-profit setting.
- Strong communication, interpersonal, and presentation skills.
- The ability to assess and respond to support needs in a person-centred way.
- Knowledge of care and support services across different sectors.
- Experience working with individuals at risk of harm and their families.
- An understanding of safeguarding and risk management.
- The ability to build and maintain relationships with individuals and partner organisations.
- A commitment to equality, diversity, and inclusive practices.
- The ability to prioritise tasks, plan effectively, and make autonomous decisions.
- Proficiency in using IT systems and applications.
- Flexibility to work outside standard hours when required.
- A full driving licence.
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
The full job description is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
How to apply:
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Experience of leading, managing and/or coordinating self-managed groups of volunteers, ideally in a not-for-profit setting.
- Skills to identify, assess, and respond to support needs through a person-centred approach.
- Demonstrable understanding and delivery of care and support services in the statutory, private and/or voluntary sectors including value and challenges of volunteering.
Important Information:
- We may close applications early if we receive a high volume, so early submissions are encouraged.
- If you require sponsorship for this role, please clearly indicate this in your application.
- Depending on the role, a DBS check may be required.
- If you need reasonable adjustments during the application or interview process, please contact us for support.
- We are happy to consider alternative application formats for those who find the online form challenging.
This is a home-based role covering the Thames Valley region. If you're ready to make a meaningful impact as a Community Support Coordinator and work with a supportive team, we'd love to hear from you!
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a passionate Store Manager to join Barnardo's on a Full Time Permanent Basis.
As a Store Manager you will manage the day to day running of our Tonbridge Store, leading a team of colleagues to maximise store sales and profits. By doing so you will play a crucial role in raising the funds for the amazing services and support Barnardo's provides for children, young people, parents, and carers across the UK.
Location: Unit 10, Angel Walk Shopping Centre, Tonbridge, Kent, TN9 1TJ
Working Pattern: As the store is open 7 days a week, the successful post holder will be required to on a rota basis which will include weekend, evening, and bank holiday working.
Some but not all key responsibilities are:
- Ensuring stock is generated over the door by members of the public and donors sign up to the Gift Aid scheme.
- Ensure that the high standard of service to customers that is expected by Barnardo's is maintained at all times.
- Implement promotions in the Store as directed by Head Office or your Area Business Manager.
- Maintain a high standard of presentation, both in the windows and the interior of the Store.
- Ensure there is adequate stock available on the shop floor, at all times, on all key lines
- Provide training, development, work reviews and appraisals for paid staff to enable them to perform their jobs efficiently and effectively.
- Create an organised and pleasant working environment for staff and volunteers.
- Actively recruit the correct/specified number volunteers to deliver the stores objectives and KPI's.
- Ensure all financial, cash handling and security procedures are adhered to as per the Barnardo's Manager's Manual and the relevant Retail procedures.
- Hold the shop keys, ensuring that the shop is secure whenever it is left unattended.
Idea Candidates Must Haves:
- Ability to deliver excellent customer service.
- Experience of managing people
- Ability to liaise and respond to a variety of people from varying backgrounds.
- Ability to meet the needs of customers on a face-to-face basis, in order to generate sales and increase customer usage of the shop.
- Ability to add, subtract, divide, and multiply up to four figures in order to maintain budgets and complete accurately weekly income/banking sheets.
- Ability to handle cash and reconcile accurately.
- Proven experience of meeting targets and KPI's.
- Basic IT skills.
The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.
* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.
Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
The Retail section consists of more than 700 Barnardo's shops across the UK. These high-street stores are reliant on donations from the public and corporate supporters,and generate funds from the sale of these donated items. There are a wide range of shops, from traditional charity stores to book shops and furniture. The Trading division produces and sells a range of products, including cards and gifts.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
About Barnardo's
At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.
Barnardo's is committed to having a diverse and inclusive workforce for staff and volunteers. Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates.
Our basis and values
Benefits
- Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
- 26 days annual leave plus bank holidays, increasing after 5 years service
- The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
- A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
- Service related sick pay from day 1
- Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
- Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
- Cycle2work scheme
- Interest free season ticket loans
- Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
- Free access to round the clock employee assistance program for advice and support
- Access to Barnardo's Corporate University
*T&C's apply based on contract
The client requests no contact from agencies or media sales.