Community programmes manager jobs

ABOUT US 

The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats. 

Join our Online Information Session! We are hosting an Online Information Session with the CEO and interim Director of Fundraising to give candidates an opportunity to learn more about the role and to ask any questions.

The session will last no longer than 45 minutes and will be held at 14:00 on Friday 5 September.
Please register your interest by emailing Charlotte Hines (full details available via our website). 

THE ROLE 

 Due to the retirement of a long-standing executive team member, this newly repurposed Executive Leadership role has a clear focus on our long-term financial sustainability and mission impact. As Executive Director of Fundraising Development, you will lead our strategic partnerships, philanthropy, and major income generation programmes. 

 You’ll be responsible for inspiring significant financial support through trusts, major donors, corporates, legacies, and philanthropic networks. Working closely with the CEO and fellow Executive Directors, you’ll play a key role in shaping and delivering our Strategy to 2030 - ensuring we have the income, influence, and innovation to match our ambition. 

 Protecting and restoring woodlands that have stood for centuries - the crown jewels of the natural world in the UK - and creating the woods of the future, means this role will leave a legacy which will last for generations.  It’s an opportunity to lead with purpose, engage with powerful networks, and literally change the nature of the UK landscape for the better. 

THE CANDIDATE 

We’re looking for a proven senior leader with extensive experience in fundraising, income generation or strategic partnerships - ideally within the not-for-profit sector. 

You’ll bring: 

• Strategic fundraising expertise across major giving, trusts, foundations, corporate partnerships, and philanthropy. 

• Inspiring leadership - able to guide, develop and motivate high-performing teams. 

• Strong external profile - with a track record of building and leveraging influential networks. 

• Collaborative mindset - experienced in working at Executive level, shaping cross-organisational strategy. 

• A personal commitment to nature recovery, equity of access, and environmental impact. 

Most importantly, you’ll be values-led - excited by the potential of this pivotal role to shape lasting change. 

Our Organisational Nature enables us to better understand what it means to be part of the Woodland Trust, empowering us to make an impact, every day. We want you to be able to role model our values; ‘Grow Together’, ‘Focus’, ‘Explore’ and ‘Make it Count’ to ensure each of us plays our part in helping to protect, restore and create our woods and trees. 

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer: 

• Enhanced Employer Pension 

• Life Assurance 

• Flexible & Hybrid Working Options 

• Generous Annual Leave (25 days + bank holidays) 

• Annual leave buy and sell 

• Enhanced Parental Pay 

• Employee Assistance Programme 

Commitment to Diversity & Inclusion: The Woodland Trust embraces diversity and inclusion. We want our team to reflect the UK's diverse community. We support people from all backgrounds to apply, especially those who are under-represented. 

Application Advice: Even if you don't meet every requirement of the role, we would encourage you to apply. Your enthusiasm for the environment and our core values-Grow Together, Explore, Focus and Make it Count-are what matter most.

To maintain fairness and reduce bias during shortlisting, we keep our candidates’ personal details hidden from hiring managers, please help us to maintain your anonymity by removing personal details from your CV prior to submission. 

Apply Now: If you're ready to make a difference and grow with us, send in your application today. We look forward to hearing from you and working together to make a positive impact on our planet. 

1st Interviews will be held via Teams on Friday 3 October 2025 
2nd Stage Interviews will be held in-person at our Grantham Office on Monday 13 October 2025 

Details of both events will be shared with shortlisted candidates prior to each stage. 

Tommy’s
Head of Finance
Salary: £63,000 – £65,000 pro rata
Permanent, full or part time (minimum 28 hours/week)
Hybrid working – minimum 2 days a week in office
Office based at Nicholas House, EC4R
Closest stations Canon Street, Monument and Bank

About Tommy’s
Tommy’s is the UK’s leading pregnancy research charity. For over 30 years, we’ve worked to stop the heartbreak and devastation of baby loss and to make pregnancy and birth safe—for everyone. Founded by two obstetricians in a hospital cupboard, we have grown into the largest UK charity funder of pregnancy research, shaping national guidelines, funding pioneering clinics, and supporting families at every stage of their journey.
Our mission is simple but ambitious: to save babies’ lives. We do this through world-leading research, expert information, partnerships with the NHS, and campaigning for policy change. Every year we fund four major research centres, provide trusted pregnancy support to thousands, and lead campaigns that challenge inequities in maternity care.
The next stage of our journey is about driving even greater impact. We are focused on four priorities:

• Growing evidence, because baby loss is not inevitable.
• Improving care, so everyone receives the support they deserve.
• Tackling inequalities, because all families deserve the same chance of a healthy pregnancy.
• Mobilising for change, to make pregnancy safer nationwide.

About the Role
As Head of Finance, you will play a pivotal role in ensuring Tommy’s financial sustainability and long-term success. Reporting to the Chief Operating Officer, you will lead and develop a high-performing finance team, oversee strategic financial planning and reporting, and drive forward a programme of finance transformation.
This is a hands-on yet strategic role, offering the chance to shape financial systems and processes, strengthen financial literacy across the organisation, and ensure robust compliance and control. You’ll be a trusted partner to the leadership team, providing insight and challenge to help Tommy’s deliver its ambitious goals.

Key Responsibilities

• Lead and develop the finance function, ensuring strong financial stewardship and organisational accountability.
• Deliver accurate and timely management accounts, budgets, forecasts, and statutory reporting.
• Oversee financial controls, operations, audit, and compliance, ensuring best practice in charity accounting, taxation, and investment management.
• Partner with leaders across the organisation, building financial capability and supporting effective decision-making.
• Drive the transformation of finance systems and processes, including the implementation of a new finance system.

What We’re Looking For

• A qualified accountant (ACA, ACCA, CIMA or equivalent).
• Strong technical knowledge of finance operations, governance, and compliance, ideally within the charity sector.
• Proven ability to lead and develop teams, and to build collaborative relationships across an organisation.
• Strong analytical, problem-solving and communication skills, with the ability to translate financial information for non-finance colleagues.
• A proactive and solutions-focused mindset, with experience of leading change.

Why Join Tommy’s?
At Tommy’s, you’ll be part of a mission-driven organisation that puts people first—our beneficiaries, supporters, and staff. We are proud to offer a culture that values wellbeing, development and balance, with a wide range of benefits including:

• 25 days’ annual leave plus bank holidays (increasing with service)
• Hybrid working, with flexibility built in
• Enhanced maternity and parental leave pay
• Pension contributions, life insurance, and employee assistance programme
• Sabbatical leave, wellbeing initiatives, and vibrant colleague community events

How to Apply:
Tommy’s are proud to partner with Allen Lane and Iain Slinn for this recruitment. To apply please reach out to Iain to book in a meeting to discuss the role further.

Timeline:
Closing deadline: 21st September 
1st stage Interviews: w/c 29th September

Are you passionate about working within communities across Greater London to help reduce the impact gambling can have on individuals and families?

Do you want to make a difference by raising awareness of gambling-related harms with community groups across Greater London, to help build confidence in talking openly about gambling and support available from our service?

If so, one of the key priorities of GamCare London is to reach out to individuals, families, and communities to make it easier to talk about gambling and gambling related harms. This is done by working across the area to engage with underserved communities, to ensure everyone can access information and support.

As an Outreach and Engagement Practitioner you will be responsible for building effective working partnerships with professional services through the delivery of presentations, networking and creating new referral pathways. Your role will be integral in making the service accessible and embed support for gambling related harm across communities in Greater London.

Working hours usually are 9am to 5pm, Monday to Friday, however, to meet the needs of the service the role might include some evenings and occasional weekends.

About you

As the successful candidate you’ll be an excellent communicator (written and verbal) and have the ability to present and tailor content for a range of professional and public audiences on sensitive topics.

You will be experienced in community-based work and have the ability to work with a wide range of stakeholders, both internal and external, to champion our vision for gambling support in Greater London.

If you are committed to seeing better support for local communities and you would love to be part of an innovative and dynamic service, then we would love to hear from you.

About us

Founded in 1997, GamCare is the leading provider of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.

Benefits You Can Enjoy

· 33 days basic annual leave entitlement per annum including bank holidays which increases with service

· A generous pension scheme - we contribute 6% and you contribute 2%.

· Discretionary company sick pay from day one of service.

· Employee assistance programme – 24-hour support

· Cycle to work scheme

To apply, please click the apply button.

Closing date for applications: Sunday 28th September 2025.

Interview dates: Week commencing Monday 6th October 2025.

GamCare is committed to processing your personal data fairly, lawfully and transparently in line with GDPR. For further information on GamCare’s recruitment privacy notice please refer to our website.

This post is subject to a Disclosure and Barring Service (DBS) check.

Support Worker at Plus Services

Are you a positive, engaging and caring person that wants to make a real difference to the world?

Do you think the greatest gift you can give is to make other people’s lives better?

Do you believe that people living with Learning Disabilities and Autism should have happy fulfilling lives, with access to the Community and enjoy the same things the rest of us take for granted?

If you answered “Yes” to these 3 Questions then Plus has an amazing role for you!!!!!
 
Who are Plus Services?

Plus is one of the most respected Learning Disability and Autism Charities in London with a proud history stretching back more than 30 years.  We have an amazing team that is dedicated to supporting people to live their best possible lives and we have literally changed people’s worlds with the support we have provided.

Our Client Group is quite varied and during the recruitment process you would be specifically recruited to work with those that your personality, skills and experience would fit best with.  Some have really challenging behaviour, but unless you had the capability to best serve those people you would be assigned to a different group.  So, there is no need to worry about being out of your depth.

We also provide industry leading training and on-going support, so rest assured you will be ready for anything the job throws at you.  I cannot promise you it will be easy, but I can promise you it will be worth it.  And when you go home you will know you have made a massive difference and the world is a slightly better place as a result of your efforts.

Who are you?

You are a caring, compassionate and capable individual?  You could be either already working within Social Care or are thinking about joining the sector.  We recognise everyone, regardless of their personal history, talents, abilities and unique personal qualities

What does matter is you must care and you must want to enhance the lives of the people who we support and rely on us.

You will need to be comfortable spending large amounts of your day one-to-one with the Service Users, there is no leaping from client to client here with 15 minute blocks.  You will need to be happy supporting people to learn new skills and become independent.  And you will need to thrive on taking people out into the big wide world, expanding their horizons, bringing a smile to their faces and adding a spring in to their step.

To be considered for the role you will need to be able to:

•  Do your share of weekend shifts, sleep-ins, waking nights and bank holidays.
•  Be physically fit and able to move freely and physically and to support service users who may be physically dependent.
•  Have a supportive attitude and want to help individuals to maximise their lives.
•  You must be able to support people with Learning Disabilities who have different ways of expressing themselves
•  Understanding of supporting people with autism would be an advantage but not essential
•  Be eligible to work in the UK

In return we offer opportunities for professional development and real job satisfaction.  We can help you to develop your professional skills and knowledge and progress toward recognised qualifications such as Diploma in Adult & Social Care levels 3/4/5.

Available positions: 
Full time Support Worker (38 Hrs per week) 
Locations: Sydenham, Lewisham
Pay: £27,367
Holidays: 28 days per Annum  

Part time Support Worker  
Locations: Sydenham, Lewisham
Pay: £27,367 pro-rata 
Holidays: 28 days per Annum (Pro Rata)

Bank Support Worker (zero hours contact)
Location: Lewisham
Salary:  £13.85 per hour.
Holidays: Based on hours accrued 

Our benefits package includes: 
• Pension contribution scheme
• Fully funded Learning and Development
• Company employee assistance programme service
•  Sleep in allowance

Charity ref number: 1031595

Head of Data and Analytics

We are seeking a Head of Data and Analytics for the IPS Grow Team.

If you want to join an impact-driven organisation, improving outcomes for vulnerable children and families, then apply today!

Position: Head of Data and Analytics – IPS Grow

Location: London/hybrid

Hours: Full-time

Salary: £75,000 including generous benefits

Contract: Permanent

Closing Date: 25th September 2025

First interview Date: Monday 6 October 2025

Second interview Date: Tuesday 14 October 2025

The Role

You will hold Strategic oversight over IPS Grow data analysis and business intelligence functions and, in collaboration with expert Digi colleagues, IPS Grow digital tools.

Key responsibilities include:

• Co-design a data and digital strategy and plan with colleagues across IPS Grow with support from Social Finance’s Data and Digital Community of Practice and other key stakeholders. Ensure it is delivered on time and to a high standard.
• Responsible for ensuring that accurate, timely data analysis and reporting is provided to the IPS Grow team, to commissioners and to other key stakeholders (e.g. Health Employment Partnerships Board; IPS Expert Forum)Line manage relevant staff within the IPS Grow team, agreeing their work package and ensuring it hits key strategic objectives agreed in conjunction with the Director for Operational Support – IPS Grow.
• Provide high quality support to the engineering team working on the IPS Grow tool. Ensure close collaboration between IPS Grow and the Data and Digital Community of Practice to deliver against the data and digital strategy and plan. Ensure that staff at every level of IPS Grow have access to dashboard reports that bring together key data from multiple sources in ways that meet their needs and support good decision-making. 
• Take overall responsibility for the quality of IPS Grow data to ensure accuracy, value, completeness, uniqueness, consistency, timeliness and validity
• Work closely with colleagues delivering the IPS Grow data tool to understand stakeholder data requirements and collaboratively review prioritisation in relation to the roadmap for the data tool.
• Co-ordinate and provide expert advice on data analysis and reporting across all areas of IPS Grow delivery, including delivery, workforce and research and innovation

The Team

IPS Grow is a national programme designed to support the expansion of Individual Placement and Support (IPS) services in mental health, primary care, and drug and alcohol teams across England. The programme is led by the organisation in partnership with the Centre for Mental Health. It is funded by NHS England and Improvement (NHSE/I), the Department for Work and Pensions (DWP), and the Office for Health Improvement and Disparities (OHID).

A core element of the programme is the expert assistance provided by a team of IPS professionals, known as IPS Grow Leads, to support providers to improve their fidelity to the IPS model and achieve better employment outcomes for their clients.

About You

Successful candidates will be able to demonstrate:

• Experience of designing and leading data strategy at a senior level. This encompasses how we collect and manage data, as well as using analysis to produce relevant and actionable insights
• Experience of successfully managing senior stakeholder relationships,  including communicating technical concepts to non-technical audiences
• Expertise in Information Security and Governance and the associated standards and requirements when hosting and processing personal data on behalf of public sector organisations.
• Senior experience of leading data and analytics teams, including line and task management, and product management
• Expertise in the development and use of Customer Relationship Management systems, such as Salesforce
• Expertise in data analysis and business intelligence, including PowerBI, Tableau and/or similar analytics and data visualisation tools

The Organisation

This is a great place to work, where everyone is high performing and where together everyone can achieve impact that makes a real difference for vulnerable children and families. Focusing on using and championing high-quality evidence, working directly with government and local leaders, the team provides practical solutions and encourages change. This is an organisation with ambitious aims and people are essential to its success.

Benefits include:

• 30 days annual leave, plus one extra day off for your birthday, paid bank holidays with up to three which may be switched for religious observance
• Up to five days carers’ leave, in a 12-month period, three days paid
• Paid compassionate leave
• Enhanced sick pay
• Enhanced parental leave and pay
• 6% employer and 3% employee contribution. No limit on any additional employee contributions made via auto enrolment
• Employee Assistance Programme with 24/7 counselling, legal and information line
• Unlimited access to 24/7 GP
• Mental health support
• Life cover at x4 annual salary
• Bike to work scheme.

The organisation offers excellent salaries, learning and development opportunities, and a great office location situated in the heart of St James’s. Working in a hybrid and flexible way, the organisation recognises the importance of a good work-life balance. Please note that where staff live within approximately two hours travel of the office, they are expected to work onsite two days per week. For those based further afield, more flexible or home working arrangements can be discussed.

Do you want to work somewhere that values and celebrate diversity and are committed to providing an inclusive environment for all employees? People are at the heart of everything we do. It’s vital that the workforce reflects the diversity of stakeholders, and the wider society in the UK, and we actively seek candidates from diverse backgrounds and communities.

You may have experience in other areas such as Head of Data, Head of Analytics, Head of Data and Analytics,  Director of Data, Director of Analytics, Director of Data and Analytics, Analyst, Data Analyst, Senior Data Analyst.

This role is currently unable to offer sponsorship. Please ensure you have the right to work in the UK before applying. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Job Title: Refuge Worker

Location: Derby
Salary: £12,756.17 per annum
Contract type: Part Time, Permanent 

Hours: 18.5 hours per week (days to be discussed) 

This is an opportunity to join Refuge as a Refuge Worker in Derby.

The post holder will provide high quality practical and emotional support to survivors of domestic abuse and their children living in our refuges. This includes safety planning and enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles.

As part of this role, you will be required to participate in an out-of-hours on call rota.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 3 October 2025

Interview date: 10 October 2025

Harris Hill is working with a national charity to recruit an Insurance Officer.

This varied and rewarding role sits within the Legal team and will play a vital part in ensuring the charity meets its legal and regulatory responsibilities across insurance, fleet management and data archiving

Location: London/Hybrid (*Colchester/Hybrid option available soon)

Salary: £40,000

The Role

You’ll manage the charity’s insurance programme, oversee the vehicle fleet and fuel card schemes, and maintain robust archiving systems. The role also supports policy development, risk management, and training initiatives, working closely with colleagues and external providers.

About You

We’re looking for someone with:

• Knowledge of insurance, compliance and risk management
• Experience in fleet or asset administration
• Understanding of archiving and data protection requirements
• Strong organisational and communication skills
• Proficiency in Microsoft Office and databases
• A relevant degree or professional qualification (or equivalent experience)

This is an excellent opportunity for a detail-focused professional to make a real impact within a respected charity, ensuring key operations run smoothly and in line with regulatory standards.

For more information, please submit your CV to .

Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

About The Role

Are you a CCAB-qualified accountant who thrives at the intersection of finance and technology? Do you want to use your expertise to help tackle one of the UK’s biggest health challenges?

We are looking for a Systems Accountant to join our Finance & Assurance team during an exciting phase of transformation on a permanent basis. Having recently transitioned our financial system to Unit4 ERPx, you will play a vital role in optimising our finance systems, ensuring strong internal controls, and providing support to colleagues across the organisation.

In this high-profile position, you will serve as the in-house Unit4 super-user and subject matter expert, ensuring that the system delivers maximum value to the Finance team and the wider organisation. This role combines technical insight, leadership, and collaboration to strengthen our financial systems and processes.

About you
You will bring strong expertise in finance systems, with the ability to translate technical functionality into solutions that align with organisational goals. You should be a proactive problem-solver, capable of influencing and collaborating effectively across teams, and committed to driving continuous improvement.

- Qualified accountant (ACA, ACCA, CIMA, or equivalent) with at least 5 years of system accounting experience.
- Significant experience with Unit4 ERPx or other ERP finance systems, particularly in a post-implementation context. Knowledge of Avalara and Proactis is beneficial.
- Ability to combine technical system knowledge with financial context to deliver business-focused solutions.
- Highly proficient in Excel and other data handling tools, with strong analytical skills.
- Proven experience managing multiple, complex programs of work in a demanding environment, with the ability to prioritize effectively while maintaining attention to detail.
- Excellent communication and influencing skills, capable of working across departmental and hierarchical boundaries.
- Experience in driving quality and performance improvement through data-driven metrics and reporting.
- A track record of leading high-performing support teams, encouraging career development, and managing performance.

What you’ll focus on:

- Lead the administration and optimization of Unit4 ERPx, ensuring that finance processes are efficient, compliant, and effective.
- Translate finance and technical requirements into clear, actionable system changes.
- Manage system issues and enhancements, collaborating with Unit4 Support and internal stakeholders to quickly resolve challenges.
- Oversee data integrity, controls, and compliance with accounting standards and regulatory requirements.
- Develop reports and dashboards to drive insight, accountability, and informed decision-making across the organisation.
- Support, coach, and lead the Systems Officers, promoting high performance, learning, and professional growth within the team.
- Build trusted relationships with senior finance colleagues and external suppliers to maximize system capabilities.

About Alzheimer's Society - who are we and what’s our mission?  

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.  

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.  

Together with our supporters, we’re working towards a world where dementia no longer devastates lives. 

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. 

Our commitment to Equity, Diversity, Inclusion & Belonging  

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.     

Our hiring process 

We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. 

Giving back to you  

At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Bupa Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.

Job Description

Job Title:	Family Support Worker
Location	RMC operates four branches located in Birmingham, Wolverhampton, Walsall, and Dudley. The successful candidate will be based at the Birmingham, or Wolverhampton site and will be required to travel to all branches as needed. This is an in-person, on-site role with no hybrid or remote work options available
Reporting To:	Deputy Regional Resettlement Manager
Salary and benefits:	£23,500-£25,000 (dependent to experience) Additional Benefits: · Company-matched pension scheme · Employee assistance program · Health and wellness support · Mental health resources · Comprehensive training and opportunities for career advancement
Hours:	35 hours per week, Monday to Friday, from 9:00am to 5:00pm.
Contract:	Fixed term till 31 March 2026
Annual Leave:	21 days + 1 concessionary day and 8 Bank Holidays

About the Role

The Refugee and Migrant Centre is seeking a dedicated and compassionate Family Support Worker to join our Resettlement Department. As part of our mission to assist refugees and migrants in overcoming barriers to integration, this role will play a key part in helping newly arrived refugees settle into their new communities with confidence and independence.

RMC is a well-established charity with over 25 years of experience working with vulnerable refugees and migrants. We provide a range of services, including immigration advice, housing support, welfare assistance, and employment guidance. Our work ensures that refugees and migrants receive the necessary support to become equal citizens in the UK.

Purpose of the Role

The Family Support Worker will support newly arrived refugees and their families, enabling them to navigate the complex challenges of settling into the UK. Working closely with our multi-skilled resettlement team, you will deliver holistic support to refugees across a range of services, including welfare benefits, housing, health, education, and employment. You will also play a key role in empowering families to build their confidence, independence, and long-term integration into the community.

Main Duties and Responsibilities

Client Support & Case Management:

• Manage a caseload of newly arrived refugee families, providing tailored support to meet their specific needs.
• Conduct home visits and orientation sessions to welcome clients to their new community and complete holistic needs assessments.
• Develop Personal Integration Plans for each household on a quarterly basis, helping them set goals for long-term independence.
• Coordinate support with external agencies and specialists to address clients’ needs, ensuring seamless service delivery.
• Support families with housing, welfare benefits, education, healthcare, and employment.
• Assist with registration for healthcare services (GPs, dentists, opticians) and support with medical assessments.
• Facilitate access to education for children and English for Speakers of Other Languages (ESOL) classes for adults.
• Provide guidance on immigration matters and ensure the correct paperwork is in place, including registering for Biometric Residence Cards and supporting welfare benefit applications.
• Ensure clients are financially supported by applying for relevant welfare benefits and assisting with mandatory reconsiderations as required.

Integration & Independence:

• Help clients develop the skills and knowledge to achieve independence, focusing on self-sufficiency and integration into the local community.
• Support families in securing suitable accommodation, liaising with landlords, housing providers, and relevant stakeholders.
• Provide ongoing orientation on UK systems, including financial rights and responsibilities, social services, and community resources.
• Encourage social integration by organising outings and community events to foster connections with local services and other refugees.

Partnership Working & Community Engagement:

• Work closely with a range of internal and external stakeholders to ensure that refugees have access to the services and support they need.
• Act as the lead contact for other agencies involved in supporting your clients, ensuring a collaborative approach to case management.
• Promote the long-term integration of refugees by identifying and facilitating opportunities for engagement with mainstream services.

Administrative & Reporting Duties:

• Maintain accurate and up-to-date records of client interactions and case progress, ensuring compliance with organisational policies.
• Provide written reports and case updates as required by the Resettlement Coordinator and Manager.
• Contribute to the development and improvement of services based on monitoring and evaluation feedback.

General Responsibilities:

• Uphold RMC’s values, principles, and policies, including those related to equal opportunity, confidentiality, and impartiality.
• Attend team meetings, training sessions, and contribute to service development initiatives.
• Provide feedback and suggestions for service improvements to ensure the best outcomes for refugees and migrants.
• Carry out other duties consistent with the nature of the role and in support of the Resettlement Department’s objectives.

Person Specification

Essential:

• Experience working with vulnerable individuals, particularly refugees or migrants.
• Strong understanding of the challenge’s refugees faces during resettlement and integration.
• Proven ability to manage a caseload and create detailed support plans.
• Experience in working with external agencies and coordinating services for clients.
• Excellent communication skills, both verbal and written, with the ability to engage effectively with refugees, stakeholders, and service providers.
• Ability to manage sensitive and complex cases with a person-centred approach.
• Knowledge of UK welfare benefits, housing rights, and immigration services.
• Ability to maintain accurate records and use IT systems to document casework.
• Cultural competence and a commitment to diversity, equality, and inclusion.
• Ability to work flexibly and independently, including delivering outreach services.
• Fluent in Farsi/Pashto and English.

Desirable:

• Experience working within a multi-disciplinary team, supporting volunteers to achieve client outcomes.
• Knowledge of community languages (particularly relevant to refugee populations) would be advantageous.
• Experience in delivering outreach support to families in their homes and community settings.
• Full UK driving licence and access to a car.

Flexibility

 

To achieve the objectives of this role, a degree of flexibility is essential. The post holder may be required to undertake duties not specifically listed above, provided they fall within the scope of the role and are appropriate to the pay grade. Accordingly, this job description will be reviewed periodically in consultation with the post holder to ensure it continues to reflect the responsibilities and duties of the position accurately.

Equal Opportunities

We are an equal opportunity employer and welcome applications from all suitably qualified candidates, regardless of gender identity or expression, ethnicity, nationality, religion or belief, age, sexual orientation, disability, or any other protected characteristic. We recruit and develop our people based on merit and their commitment to achieving positive outcomes. We are dedicated to creating an inclusive and supportive workplace where everyone can thrive.

Closing date: Tuesday, 30 September 2025, by 5:00 pm.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

 

Please note that if you require employer sponsorship to extend your right to work in the UK, the Refugee and Migrant Centre is not able to support visa sponsorship.

About The Role

At the Royal British Legion, we believe every supporter deserves to feel truly valued. As our Supporter Development Coordinator, you’ll play a key role in strengthening the bonds between our charity and those who give their time, money, and voice to our cause. Working closely with your manager, you’ll help bring our stewardship strategy to life, creating thoughtful campaigns and experiences that show our supporters just how much they mean to us.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

This is a role for someone who loves email marketing and creativity. This role has a focus on building impactful emails (at RBL we use email platform Dotdigital) and is perfect for someone with an interest in analysing and continuously improving our communications to supporters. There is also plenty of variety within this role. One day you might be helping shape a powerful email or direct mail campaign, the next you could be supporting an event that brings our supporters closer to the impact of their generosity. You’ll be involved at every stage, from planning and budgeting to delivery and analysis, making sure everything we do is meaningful, impactful, and aligned with our values.

Collaboration will be at the heart of your work. You’ll partner with colleagues across fundraising, marketing, supporter care and beyond, ensuring every message and interaction feels personal, consistent, and inspiring. Whether it’s building relationships with suppliers, supporting with creative content, or making sure campaigns run smoothly and compliantly, you’ll have the chance to really make your mark in a team that values fresh ideas and attention to detail.

If you’re someone who enjoys working with people, has a flair for communication, and takes pride in making others feel valued, this could be the perfect opportunity. You don’t need to tick every box on the list of requirements, what matters most is your enthusiasm, your willingness to learn, and your passion for making a difference. Together, we’ll ensure that every supporter feels appreciated and inspired to continue standing with us.

You will be contracted to our London hub with a minimum expectation of three days per week for the first 6 months then two days per week working in person at the Hub and flexibility for working remotely/at home when not on site.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Closing Date: 29th September 2025
Interview Date:  W/C 6th October 2025

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Customer Services Advisor

We are seeking a confident and empathetic Customer Services Advisor to be the first point of contact for residents, delivering excellent service with an organisation making a real difference in women’s lives.

Position: Customer Services Advisor
Salary: £28,357 per year
Location: Hybrid, with 2 days per week in Hammersmith
Hours: Full-time, 35 hours per week, Monday to Friday
Contract: Permanent
Closing Date: Midday, Friday 19 September 2025
Interview Date: Week commencing 29 September 2025

About the Role

As Customer Services Advisor, you will play a key role in ensuring residents receive a responsive, professional and supportive service. You will be the first point of contact for enquiries, handling calls, emails and requests with empathy, accuracy and efficiency.

Key responsibilities include:

• Managing incoming calls and emails with professionalism and patience
• Handling tenancy and responsive repair queries
• Raising accurate works orders and liaising with contractors
• Recording and updating resident information
• Supporting rent payments and signposting financial concerns
• Assisting with lettings and void processes
• Responding to complaints and feedback to improve services

About You

We are looking for someone who can communicate clearly, stay calm under pressure and has a passion for excellent service.

You will bring:

• Experience in a customer-focused environment with call-handling responsibilities
• Strong written and verbal communication skills
• The ability to prioritise a busy workload and stay highly organised
• Proficiency in Microsoft Office (Outlook, Word, Excel)
• A positive, empathetic and solution-focused approach
• The ability to work collaboratively as part of a team

Knowledge of social housing or property maintenance is an advantage but not essential.

About the Organisation

This is a not-for-profit housing provider with a long history of supporting people to live safely and independently in high-quality, affordable homes. With almost 1,000 properties across London, the organisation offers both general needs and sheltered housing, alongside an ambitious development programme delivering over 160 new homes in the coming years.

Residents are at the heart of everything they do, with a strong commitment to equality, inclusivity and empowerment, ensuring services continually improve to meet the needs of the communities they serve.

Other roles you may have experience of could include; Customer Service Officer, Housing Assistant, Contact Centre Advisor, Repairs Coordinator, Resident Services Officer, Tenancy Advisor. #INDNFP

Area Director (Yorkshire and the Humber)

Location: Hybrid
Department: Member Services
Salary: circa.£60,000
Hours: 37.5
Contract Type: Permanent

An exciting opportunity has arisen to join the Association of Colleges (AoC) as an Area Director for Yorkshire and The Humber region AoC is the national voice for further education colleges in England, representing almost 95% of the sector and supporting over 2.2 million students every year. As a not-for-profit organisation established by colleges, for colleges, we are committed to transforming lives through education, skills and opportunity.

In this role, the Area Director is our senior representative and primary contact for member colleges across the Yorkshire and The Humber region. This is an influential role, working closely with college Boards, CEOs/principals and senior teams to understand and meet their needs. You will champion and represent colleges with key stakeholders, including devolved authorities, and engage members in AoC’s policy and public affairs work.

We are seeking a strong leader with excellent interpersonal and influencing skills, gained from working in a complex stakeholder environment. You will need a deep understanding of colleges and the further education policy and political environment, ideally supported by experience in the FE sector. Strong local knowledge of the region’s social and economic context will also be essential.

We are a values-led organisation with a culture of high performance and commitment. In return for your expertise, we offer a great package of rewards and a flexible working environment based on mutual trust.

If you’re a confident, strategic and collaborative professional looking to make a difference in an influential role, we’d love to hear from you!

At AoC, we value trust, flexibility and professional growth. You’ll join a high-performing, mission-led organisation that offers generous benefits, flexible working, and opportunities to develop your career while making a positive impact on the FE community.

Hours: Full Time, 37.5 Hours per week

How to Apply

If you think you have the skills, experience, and attributes to hit the ground running in this position, we would welcome your application. Click 'apply now' below.

To be considered for this role, your application must be submitted and received by 12pm on 29 September 2025.

Interviews Date: 8 October 2025

Location: Onsite, Sheffield College

AoC is committed to providing equal opportunities and embracing diversity. We encourage applications from everyone and will not discriminate against any applicants on the basis of age, disability, sex, gender identity, marital status, pregnancy, race, religion or belief, or sexual orientation.

Thank you for your interest in this opportunity to join the AoC team.

Benefits: 30 days’ annual leave 8 bank holidays paid Christmas closure, Car Allowance, Bank Holiday Swap, Work remotely whilst abroad, Employee Assistance Programme, Enhanced family leave, Electric Vehicle Salary Sacrifice Scheme, Cycle to Work, Paid volunteering leave, Regular team socials, Eye-care contributions

REF-223 852

Development Officer

Location: HMP Moorland and HMP Lindholme
Job Type: Part time, 18.75 hours, Monday to Friday
Contract Type: Contract
Contract end date: 31-08-2029
Salary: £25,725 per annum, £12,862.50 per annum actual earnings.
Benefits: Generous Holiday allowance Season Ticket loan Cycle to work scheme Charity worker discounts Enhanced maternity package Wellness, inclusion, and diversity groups EAP scheme Life assurance

Are you passionate about supporting families affected by imprisonment?

Pact (the Prison Advice & Care Trust) is a pioneering national charity that supports individuals in custody, those with criminal convictions in the community, and their families. We are currently seeking a passionate and dedicated Development Officer to join our Families Together Project in South Yorkshire.

About the role

The Development Officer will be responsible for delivering Family Forums within HMP Lindholme and HMP Moorland, supporting the Development Manager with Professionals Forums and training, and engaging with families and partner agencies in the community. This role plays a vital part in improving the lives of people impacted by imprisonment by fostering engagement and collaboration.

Key Responsibilities

• Organise and deliver monthly Family Forums within each prison.
• Engage families and ensure their voices are heard.
• Monitor and track progress from Family Forums.
• Build relationships with prison departments and community agencies.
• Support logistics for Professionals Forums and other events.
• Recruit and manage volunteers with a person-centred approach.

Person Specification

We are looking for someone with excellent communication and organisational skills, a commitment to equity and inclusion, and the ability to work effectively in a team. Experience in working with families affected by imprisonment and knowledge of safeguarding and data protection policies are desirable.

How to Apply

If you are passionate about making a difference and meet the criteria above, we would love to hear from you. Please submit your application detailing your suitability for the role.

Additional Requirements

This role is subject to prison vetting, DBS checks, and a 6- monthly probationary period. Flexibility to travel across South Yorkshire and occasionally nationality is required.
Visit Pact’s Website for more information about the charity.

Closing date – September 26th
Interviews – Week commencing 13th October.
Pact (the Prison Advice & Care Trust) is a pioneering national charity that provides caring and life changing services to men and women in prison, to people with convictions on release and in the community, and to their children and families.

Pact’s vision is of a society in which justice is understood as a process of restoration and healing, in which prisons are used sparingly and as places of learning and rehabilitation, and in which the innate dignity and worth of every human being is valued. We work for the common good of Society, taking a public health-based approach. We work at the intersection of criminal justice, child and family welfare, mental health, wellbeing provision and health & social care.
Our volunteers and staff can be found in courts, prisons, probation services, and in communities across England & Wales. We are a diverse, inclusive, modern, and collaborative charity. We build effective partnerships and sustainable solutions based on our well-established understanding of the systems in which we work, and on our historic values and ethos developed through our 120 years of service delivery.

As an inclusive employer, we welcome requests for job adverts and descriptions in accessible formats (for e.g. larger text) for candidates with disabilities, including those with neurodiversity. Please contact us if you require any support in engaging in our recruitment process.

You may also have experience in the following: Family Forums, Family Engagement Officer, Family Engagement Worker, Charity, Community Development, Support Worker, Volunteer, Volunteering, Third Sector, Family Support, Social Worker, Charities, Support Work, Social Services etc.

REF-223 650

Job Title: Floating Support Coordinator

Location: Luton (13min from walk from Luton Train station) No Step Free Access 

Salary: £24,500 

Shift Pattern: FTC/Full Time 37.5 hours per week Monday to Friday, shift patterns including 08:00 - 16:00, 09:00 - 17:00 and 10:00 - 18:00. You may be required to be flexible around these hours depending on service requirements. 

About the role

We're looking for a Floating Support Coordinator to join our team based in Luton. You will deliver community based support to the residents of Luton as part of our Luton Synergy Service -  an integrated support service with emphasis on prevention, early intervention and integration for people who are at risk of losing their independence. The service provides tailored support to clients aged 18+ over a maximum of two years, to improve their opportunity to live successfully in the community.  The ethos of the service is to enable, empower and encourage individuals to develop the skills and tools to manage their accommodation, tenancies and health & wellbeing.

Our work with clients takes place at locations to meet individual needs; within our Victoria House resource centre in Luton, at their homes, in other agencies’ premises or in public meeting places. We pride ourselves on providing accessible and flexible services to residents of Luton through partnership working and community engagement. You will work alongside various community and statutory services and you will inspire and motivate our participants to achieve their personal goals, build independence, and live independently within the community. You will provide tailored personalised support to help our participants to live more fulfilling lives, and to engage them with opportunities available within the community, to help them to develop their social skills and independent living skills. 

Key responsibilities:

• Support to source and secure accommodation – both privately and through housing associations or the council
• Support to sustain tenancies – including landlord liaison if there is risk of eviction, addressing poor quality accommodation, anti-social behaviour or neighbour disputes
• Support to improve health and wellbeing
• Advice and guidance on benefits, budgeting, utilities and debt
• Access to specialised support services for domestic violence, mental health, learning disabilities and physical health
• Support for carers and those in an unofficial carer role

We support homeless people or those at risk of homelessness, homeless families with housing related support needs, individuals with drug and alcohol use, individuals with mental health needs, older people with a need for low level support, those that are in fear of violence, those at risk of offending or have an offending history, victims of domestic abuse, individuals with mild learning difficulties and individuals with mild physical disabilities/sensory impairment. 

About you

We are looking for someone who is truly passionate about supporting individuals. You will be dedicated to be proactive and use your initiative and creative ways to find solutions, and empower them to live more fulfilling lives. We look for people who have resilience, determination, and a genuine passion for wanting to help make a difference to people's individual lives. You will have:

• Experience of working with people who have experienced challenges in sustaining independent living or who are at risk of homelessness.
• An understanding of the support to put in place for people who have mental health and wellbeing needs
• An adaptable approach to your work, able to alter your way of working to suit different needs
• Ability and willingness to show flexibility of working patterns and way of working
• Ability to use, learn and adapt to IT at an intermediate level, including use of our systems and Microsoft
• Understanding of the housing and social needs of people with multiple and complex needs
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme
• Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
• Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Bedfordshire | Bedford | Luton | Full Time | Support | Coordinator | Community | Engagement | Mental Health | Well Being | Homelessness | Social | Care