Community project manager jobs in ,
Who we are
Chefs in Schools is a young, ambitious charity that’s rapidly growing. Our mission is to improve kids' health, through improving school food & food education. Working in areas of high deprivation, we support and train schools and their kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share our learning and resources freely, aiming to inspire and enable others to follow our lead.
We’re backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well.
About you and the role
This role will take our charity’s mission to a wider audience at an exciting time of development and growth. For a small communications team, we punch above our weight - regularly hitting the headlines, getting featured on agenda-setting news shows, receiving pro-bono support from renowned agencies and we have high-profile ambassadors, such as Prue Leith, Henry Dimbley and Thomasina Miers in our corner.
We need someone who’s creative, strategic and has great media contacts, or the knowhow to forge them, who can ensure a steady stream of coverage that gets our work in front of key audiences. This is an exciting time. Change is coming to school food - the government has committed to updating the school food standards and you’ll be part of the effort to transform the food kids eat in school every day. You’ll enjoy problem solving, crafting ideas and media opportunities, from stunts to stories.
You’ll be working on exciting projects, experience some incredible food and be surrounded by an ambitious, diverse and dynamic team, all passionate about the power great food and food education in schools has to shape and change young lives.
The responsibilities, skills and experience listed below are intended to give you an idea of what we need for this role. If you don’t meet every requirement but feel you would be able to work with us to deliver the majority of them, we urge you to apply anyway. We are dedicated to building a diverse and inclusive workplace, and for us the most important ‘experience’ is passion for our mission. You may be just the right candidate for this or other roles. We encourage applicants from all backgrounds, especially those from underrepresented communities, to apply.
We want to get to know you at the interview and understand we can do this best if you’re at ease. We’re an inclusive employer and work hard to create a welcoming working environment for everyone, including appointing a neurodiversity champion to help us identify how we can make our work environment work for everyone. If you need adjustments to the interview process please let us know.
As we work with children & young people, an offer of employment will be subject to satisfactory references and DBS clearance, in line with our safeguarding policy.
Key responsibilities:
-
Work with the Head of Communications to develop and deliver content, media moments and campaigns that help raise awareness of our cause and achieve our wider strategic goals.
-
Work closely with colleagues, school chefs and teachers to unearth compelling content that will connect with key audiences.
-
Identify, create and secure opportunities for coverage of our charity’s mission in target publications and platforms.
-
Create and deliver communications plans and assets.
-
Build networks and contacts within mainstream, education and food-related traditional and social media platforms to secure proactive story and content placement.
-
Deal with reactive media queries to tight deadlines, overseeing preparation of briefs and Q&As.
-
Oversee the ongoing development of our website and work to improve user experience.
-
Evaluate the success of campaigns, setting and tracking key metrics, feeding learnings back into future work in a cycle of continuous improvement.
-
Monitor and control spending against delegated budget, clearing any anticipated variance with the Head of Communications in advance.
-
Develop and deliver a patron and ambassador strategy.
-
Oversee content creation for our online platforms, resources and marketing materials, ensuring brand consistency and appropriate audience targeting.
-
Ensure any data collection via our website or other platforms is compliant with GDPR and any related or superseding legislation.
-
Line manage and mentor the Communications Officer and Social Media Officer, with a commitment to ensuring their development.
Skills & experience:
-
3+ years prior experience in a similar role.
-
You have interest and belief in our mission to improve kids’ health through improving food and food education in schools.
-
You are organised, methodical, strong on detail, and able to map out deadlines and plan ahead.
-
Experience of line management in a hybrid working environment. You must be committed to developing the team.
-
You have proven success designing and delivering communications plans and campaigns.
-
You have experience successfully pitching stories and/or collaborations to media, journalists and influencers.
-
You understand how to create engaging content - both written and visual.
-
You spot opportunities for coverage and know how to make them happen.
-
You’re up to date on media and communications trends and able to stay ahead of the curve.
-
You’re capable of managing multiple projects simultaneously.
-
You’re confident enough to deputise for the Head of Communications, such as deciding which reactive media queries to pursue, presenting at events and crisis management.
-
You can constructively critique the work of others with an emphasis on learning and continuous improvement.
-
You have excellent writing skills and communication skills.
-
Experience of education media would be nice.
Benefits
You would be joining a friendly, supportive team who works hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality’s happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.
We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays. We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.
We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.
Application process
In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to their day-to-day job. Please follow this link to answer the questions and submit your application along with your CV.
We recommend that you develop your answers offline and copy them in when you’re ready to ensure you don’t lose your work if interrupted.
Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. A long list of candidates will then additionally have their CVs reviewed. Shortlisted candidates will be invited to a 30 mins online interview. Successful candidates will be invited to attend a second, in-person interview at our office in Brixton, London.
For the first interview, we will ask you to submit a short written exercise.
Expected duration of this application process: 4-6 weeks
We’re on a mission to transform kids’ health through food – plate by plate, class by class, school by school.





The client requests no contact from agencies or media sales.
Who are we?
London Gypsies and Travellers (LGT) is an organisation that challenges social exclusion and discrimination, working for change in partnership with Gypsy, Roma, and Traveller people. We work with families across London Boroughs, including those living on council caravan sites, roadside camps, in bricks and mortar housing, and those experiencing homelessness.
Our Bright Futures programme offers mentoring and skills support to young Gypsy, Roma, and Traveller people aged 15–25 years. Through tailored one-to-one work, group activities and practical help, we support young people to build confidence, motivation and pride in their identity, while developing the tools they need to succeed in wider society.
What are we looking for?
We’re looking for a motivated and organised Youth Project Worker to support the delivery of Bright Futures. This is a varied role that combines project coordination, outreach support, administration, and direct engagement with young people.
You’ll help keep the programme running smoothly behind the scenes while also building trusted relationships with partner services and young people and families, supporting communications, and contributing to learning and reflection.
What will the role involve?
As a Youth Project Worker, you will:
- Support the day-to-day administration of the mentoring and employability programme, including record-keeping and report preparation
- Help coordinate communications activities such as creating new material, WhatsApp updates, and social media
- Maintain and grow referral networks with employers, training providers, and community organisations
- Engage directly with young people and their families to raise awareness and encourage participation
- Hold a light caseload of mentees and support mentoring activities as needed
- Contribute to programme monitoring, evaluation, and learning
What difference will you make?
Young Gypsies, Roma, and Travellers face significant barriers to education, employment, and inclusion, often made worse by discrimination and low expectations. The Bright Futures programme is designed to counter this by helping young people unlock their potential, strengthen their voice, and take pride in who they are.
Your role will help ensure the programme is accessible, responsive, and grounded in the real experiences and aspirations of young people. You’ll play a key part in ensuring our support reaches those who need it most – and that it makes a lasting difference.
What can we offer you?
- A welcoming and collaborative team environment
- Structured induction and ongoing training suited to the role
- Mentoring and support from the programme lead
- Opportunities to develop experience in project delivery, youth work, and community engagement
- Involvement in a unique programme grounded in trust, pride, and culturally sensitive practice
- Reimbursement of reasonable expenses for work related activities
Contract Terms
This is an initial 6-month contract, with continuation dependent on funding and satisfactory performance.
We have strong funding prospects and are currently awaiting decisions on multi-year funding applications, expected within the next 2–3 months. We are committed to continued delivery of Bright Futures and want to bring someone into the team who is motivated to grow with the programme.
Subject to a positive funding outcome and strong performance, we would aim to extend the contract at the earliest opportunity.
Who should apply?
We’re keen to hear from people with a wide range of backgrounds: youth work, community development, education, or admin, or someone with lived experience and a strong commitment to supporting Gypsy, Roma, and Traveller young people.
You’ll need to bring solid administration and digital skills, to help coordinate and deliver the programme effectively.
We particularly welcome applications from people from the Gypsy, Roma and Traveller communities.
How to apply?
Using the 'click to apply' button, please send us your CV and a cover letter addressing the questions below:
- Why are you interested in this role with London Gypsies and Travellers?
- What experience, skills, and values would you bring to the role?
Please refer to the enclosed job description and person specification when preparing your application. Applications without a cover letter will not be considered.
Role: Youth Project Worker
Hours: Part-time, 2 or 3 days a week (14 or 21 hours contract)
Salary: £27,000 - £28,000 p.a. (pro-rata) depending on experience and qualification
Closing Date: Sunday 27th July 2025
Interviews: Tuesday 5th August (Stage 1) and Tuesday 12th August (Stage 2)
By applying, we expect that you have noted the interview dates and confirmed your availability.
For more information or to have an informal conversation about the role, contact: Mini Ravi, Programme Lead on our office phone or via info(@) email.
The client requests no contact from agencies or media sales.
About SafeLives
We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.
Last year alone, 14,000 professionals received our training. Over 80,000 adults at risk of serious harm or murder and more than 100,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last six years, over 4,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start.
Together we can end domestic abuse. Forever. For everyone.
About the role
Over the coming year, The Drive Partnership is looking to review, update, and design new training to offer to The Drive Project workforce. To lead this work, we are recruiting a Drive training team made up of a Senior Training Lead, Training Lead and Training Coordinator.
This role offers a unique opportunity to support the upskilling of The Drive Project workforce and advance The Drive Partnership’s mission to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm.
Hours: Full-time, 37.5 hours per week.
Contract: Fixed term until March 2026 with potential for 12-month extension to March 2027 - pending funding confirmation.
About Drive
The Drive Partnership, formed by Respect, SafeLives and Social Finance, is working to transform the national response to perpetrators of domestic abuse. We work to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm. Together we have developed the Drive Project to address a gap in work with high-harm, high-risk perpetrators of domestic abuse. We also work to advocate for systems and policy change- to develop sustainable, national systems that respond more effectively to all perpetrators of domestic abuse.
Benefits
- 34 days' holiday incl. public holidays
- Flexible working e.g. compressed hours
- Cycle to work scheme
- Eye care vouchers
- Pension scheme with 4% employer contribution
- Childcare vouchers
- Employee assistance programme
- Clinical supervision
- Holiday purchase scheme to buy up to an additional 5 days
- Enhanced family leave policies
- Enhanced sick pay
- Professional development fund
- Individual learning budget
- Restorative practice training
- Time off in lieu
If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.
Closing date: 9am on Tuesday, 5th August 2025.
SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.
No agencies, please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
St Bride Foundation- About us
For over 130 years, our historic home at 14 Bride Lane has been more than just a building – it has been a beacon for creativity, learning, and community engagement, standing as a testament to London's rich printing heritage.
As the home of print and type design on Fleet Street, the Foundation cares for an internationally significant collection celebrating the history of print, graphic design and typography.
Our Grade II listed Victorian building is home to the Bridewell Theatre, a vibrant 130-seater fringe theatre and a hands-on print workshop. At the heart of our organisation, our unparalleled collection supports a broad educational programme of creative workshops, seminars, events and exhibitions. We welcome 42,000 visitors a year, including 15,500 theatre visitors and over 4,000 attendees to our library and cultural programme.
We are in an exciting period of organisational development working on robust plans and policies and creating a new strategic direction to develop our collections, cultural offer and to bring it to a wider, diverse audience.
Our Collections
The Library holds over 60,000 catalogued items, including the largest collection of type specimens in the world. Alongside this it holds over 250 archival and special collections, including the physical objects of printing and type founding —many still being catalogued. The collection reflects both the process and product of printing and is a unique resource of national and international importance.
Used by students, academics, artists, and the public, the library supports learning and research into the history of print, graphic design and technology.
The Role
As part of the Library & Learning team, you will be closely involved in projects that, under our new vision and mission, aim to transform SBF into a contemporary institute serving the creative industries, researchers and the wider public. The role will suit someone with a passion to take on challenges with the aim of creating a cultural hub fit for the 21st century.
Job title: Collections and Archives Manager
Job overview
St Bride Foundation (SBF) is seeking a Collections and Archives Manager with strong project management and collections management skills to support the development, preservation, and accessibility of our library and archive collections. Alongside this our preferred candidate will have excellent people management and engagement skills.
The Collections and Archives Manager will manage the smooth running of the Reading Room, library enquiry services and manage our library volunteers.
Working as part of a small team, the role will involve helping to develop and deliver aspects of the learning programme, especially those relating to engagement with the collections through activities including tours, talks and exhibitions.
The Collections and Archives Manager will work closely with the Foundation Librarian to oversee library and archival operations, and develop policies to improve storage, accessibility, and preservation.
As part of our wider strategic plans this role is pivotal in ensuring the safe relocation of collection materials, implementing best practices in storage and conservation, and enhancing the long-term sustainability of our holdings.
This is an exciting opportunity to make a significant impact on the development of our collections, research services and related learning programme during a period of change for the organisation that will ensure our building is fit for purpose and our programmes of work are relevant and engaging to our communities.
Key Responsibilities
Access, Research & Stakeholder Engagement
- Support public and internal access to collection materials by providing research services and developing user-friendly finding aids.
- Collaborate with researchers, educators and community groups to enhance the impact of the collections.
- Improve discovery and accessibility of collections through database enhancements and digitisation efforts.
Project Management – Collection
- Manage the care, storage, and documentation of the Foundations collection, including developing and implementing policies and procedures for such projects as inventory audits, collection moves, exhibitions, loans and rationalisation projects.
- Liaise with contractors, partners and internal teams to ensure the security of collections materials.
- Conduct post-project evaluations and implement improvements for future collection projects.
Collections Management & Preservation
- Develop the collections in line with the Foundations collections policy, reflecting SBFs audiences.
- Work closely with conservation specialists to develop and implement storage strategies that align with best practice standards, improving environmental controls and storage solutions.
- Oversee cataloging, metadata creation, and collections documentation.
- Manage digital preservation strategies and support digitisation projects to increase access to collections.
- Develop risk management strategies for collection security, environmental conditions, and disaster preparedness.
Outreach, Engagement & Advocacy
- Contribute to learning and engagement programs, including talks, tours, workshops, exhibitions, and digital content—that promote engagement with the collections across diverse audiences.
- Collaborate with institutions, community partners, and funding bodies to support and develop collections-based projects such as research projects, youth programmes and oral histories.
- Work with the wider team to share stories from the collections to support advocacy, fundraising, and awareness campaigns.
- Ensure all outreach activity aligns with the organisation’s mission and values, with a commitment to access, inclusion, and engagement with communities and content.
Policy & Funding
- Assist in policy development regarding collections management.
- Work with the Foundation Librarian and Fundraising Manager to identify and pursue funding opportunities to support the collections.
- Advocate for the value and significance of the collections within the organisation and to external stakeholders, including funders, partner institutions, and policymakers.
Team Leadership & Administration
- Supervise, support and manage library staff,volunteer and placement workloads and ensure efficient allocation of resources for ongoing projects.
- Represent the Foundation at professional conferences, meetings, and collaborations with external organisations.
Required Skills & Experience:
Essential
- A post graduate qualification in Archives and Records Management.
- Significant experience of working in an archive setting.
- Experience in project management.
- Experience with collections management systems.
- Excellent organisational, planning, and risk assessment skills for managing large projects.
- Ability to work collaboratively with internal teams, contractors, and external partners.
Desirable
- Familiarity with heritage or museum-sector projects.
- Knowledge of funding application processes and grant writing.
Personal Attributes
- Detail-oriented with strong problem-solving skills.
- Highly organised and methodical, with the ability to handle multiple priorities.
- A collaborative team player who enjoys engaging with different stakeholders.
- Passionate about preserving and improving access to library and archive collections.
Location: St Bride Foundation
Salary: £36,000 – £45,000 pa (Band 3)
Reports to: Foundation Librarian
How to Apply
- Interested candidates should submit a CV and cover letter outlining their suitability for the role.
The client requests no contact from agencies or media sales.
We’re launching something special – and we need your leadership to shape it.
Taye Foundation is a brand-new charity founded by Transform Your Training, a nationally respected training organisation known for its trauma-informed, lived experience-led work. Taye Foundation’s mission: to create life-changing opportunities for people with lived experience to become qualified trainers, leaders and changemakers.
We’re looking for a Founding Charity Manager to lead this journey. You’ll:
• Establish strong governance
• Develop partnerships and secure initial funding
• Lead delivery of scholarships, mentoring and support
• Grow the Foundation into a nationally recognised platform for equity, inclusion and impact
Who we’re looking for:
• Proven experience in fundraising and income generation
• Strong partnership-building skills
• Hands-on experience in charity operations
• A collaborative leader with a passion for lived experience and systemic change
York-based with flexible remote working (2–3 days per week)
Salary: Starting £35,000 pro rata, with progression to Director/CEO role
Contract: Permanent
Closing date: 14th July 2025
How to apply:
Please include your CV and a short cover letter or voice note explaining:
- Why this role excites you
- How you’d approach building the Foundation
- Your vision for the Director/CEO role
- Your availability and preferred working arrangement
We are passionate about the transformative power of training, promoting equity of learning through expert, tailored, engaging and values-led training

The client requests no contact from agencies or media sales.
Homebased within North Wales & the Midlands
Full-time, 35 hours per week (potential job share)
Are you called to Mission?
Do you want to help bring life in all its fullness to people living in poverty across Asia and Africa in the name of Jesus? Do you enjoy building relationships, public speaking, and strategic thinking? Are you able to inspire others to bring lasting change? If so, we would love to hear from you!
You may have thought that leprosy is an ancient Biblical disease, but today someone is diagnosed with leprosy every two minutes. It is a disease of poverty, striking the most vulnerable. Stigma and discrimination mean many people with leprosy hide their symptoms for as long as possible, living in terrible fear of what will happen to them. But without fast treatment, leprosy can cause blindness and disable hands and feet. Rejection, isolation, hopelessness. We believe that this is not how God wants people to live. Will you join us to help end leprosy?
The Leprosy Mission (TLM) is the world’s largest leprosy-focused organisation, a pioneer in our field, with over 150 years’ experience serving people affected by this disease. We are a leading international development charity, working in nine countries across Africa and Asia. We are Christ-centered, following His leading to defeat leprosy and transform lives.
We are looking for an inspirational communicator to be the face of The Leprosy Mission. You’ll be working from home, with extensive travel across your region. As part of a fun and supportive team, you’ll be changing the lives of people who have been rejected by society. We have a culture of growing and learning together, providing extensive training in fundraising and international development. You’ll also have opportunities to visit projects overseas and see our work first hand.
We’re looking for:
- A relational public speaker, experienced in engaging audiences including churches and community groups
- Proven success in fundraising or sales
- A confident networker
- Experience of managing volunteers
- Excellent interpersonal and communication skills
- A willingness to work on Sundays and evenings as required, and occasional Saturdays
- The ability to develop and deliver a regional fundraising strategy
TLM is an explicitly Christian charity, serving those of all faiths and none. There is an occupational requirement for the Community Partnerships Manager to be a committed Christian as you will be preaching and speaking in supporting churches.
A valid UK driving license is an essential requirement for the role. The successful candidate will be required to undertake a work health questionnaire.
TLM has a zero-tolerance policy towards any abuse, neglect and exploitation of all people. Successful candidates are expected to understand, sign and comply with all organisational policies, including the Safeguarding Code of Conduct and the Safeguarding Children & Vulnerable Adults Policy. Recruitment to all roles within TLM includes criminal record checks and the collection of relevant references. A criminal record will not necessarily bar you from joining us as an employee; this will depend on the circumstances of any offences. We are committed to diversity and welcome applications from appropriately qualified people from all sections of the community, who have permission to work in the UK.
To apply and for more information on this role and the work of TLMGB, please visit our website.
If you’re interested in a job share, please confirm your availability to work Sundays and two days in the week in your application.
Closing date: 9am on Monday 28 July 2025.
Preliminary interviews via Zoom: Date to be agreed.
In-person interviews at the Peterborough Office: Wednesday 13 August 2025.
We may close the vacancy early depending on the numbers of applicants. To avoid disappointment, please apply early.
Registered Charity number 1050327.
At Children’s University Trust, we believe every child deserves the opportunity to thrive through learning beyond the classroom. We’re a small, passionate team with bold ambitions to expand our impact – and we’re looking for an equally ambitious Business Development and Community Partnership Manager to lead the way.
This is more than just a development role. It's about building sustainable growth strategies, forging powerful partnerships, and shaping a future where opportunity is no longer defined by postcode or circumstance.
As our Business Development and Community Partnership Manager, you will take the lead in shaping and implementing visionary, data-driven growth strategies across three vital areas:
- Place-based memberships with schools, universities, councils’ departments, and third sector organisations.
- Individual “at home” subscriptions for children in areas without direct Children’s University provision or those who do not engage with traditional education.
- Strategic business partnerships with corporates and SMEs, securing vital funding and in-kind support.
You’ll be a key figure in our next phase of growth — identifying new opportunities, building meaningful relationships, and helping us scale our reach across the UK.
Key Responsibilities
- Drive new business activity and revenue growth across all three strategic areas.
- Build a strong, inclusive pipeline of potential members, partners, and funders.
- Manage and nurture relationships from first contact through to long-term collaboration.
- Use data and insight to shape decision-making and report progress to the board.
- Be a passionate ambassador for Children’s University at events, conferences, and online.
We’re Looking for Someone Who:
- Has a proven track record in income generation, partnerships or sales – all sector’s welcome!
- Is passionate about improving the lives of children and young people.
- Is a strategic thinker with the energy of a new business developer.
- Has the confidence to influence senior stakeholders and the empathy to build trust.
- Brings a creative, collaborative, and resilient mindset.
- Thrives in a fast-paced, flexible, remote-first environment.
Why Join Us?
- A unique chance to shape a growing national charity’s development strategy.
- A collaborative, driven team that values innovation and purpose.
- Flexible working, with one day a week in Manchester.
- An opportunity to truly change lives through education and opportunity.
If you’re excited by the chance to lead sustainable growth with purpose, and you want your work to matter, we want to hear from you.
Apply today and be part of a team creating a brighter future for children across the UK.
The client requests no contact from agencies or media sales.
CRM Product Manager
Contract type: Permanent – 35 hours per week
Location: London, United Kingdom.
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel).
60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: £57,415 - £60,436 per year with excellent benefits
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
The CRM Product Team at WaterAid UK drives data-led fundraising and campaigning by collaborating across departments to ensure our Dynamics365 CRM system meets business needs.
About the role
As our CRM Product Manager, you will define and deliver a visionary CRM strategy that empowers WaterAid’s fundraising success, working closely with technical teams, fundraising stakeholders, and global partners to drive sustainable change.
In this role, you will:
- Set and lead the CRM vision for WaterAid UK and work with international colleagues on a global CRM strategy.
- Define and own the CRM roadmap, aligning it with strategic priorities and ensuring a well-managed product backlog and measurable outcomes.
- Lead and develop the CRM Product team, fostering a high-performing culture and delivering a best-in-class platform for fundraising operations.
- Act as a trusted advisor, championing CRM benefits and ensuring the platform supports income growth across key fundraising channels.
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
Requirements
To be successful, you will need:
- Proven experience with Microsoft Dynamics or other enterprise CRM platforms, and a clear understanding of how CRM drives fundraising strategy.
- Strong business and systems analysis skills, including the ability to write effective user stories and translate requirements into actionable solutions.
- Demonstrated ability to lead and motivate teams through technology transformation, with experience in stakeholder management and navigating change.
- Excellent communication and negotiation skills, with the ability to work across diverse cultures and manage supplier relationships and budgets effectively.
Although not essential, we’d prefer you to have:
- Knowledge of fundraising-specific CRM services such as GiftAid, Direct Debits, BACs, event and supporter management.
- Experience with extract, transform and load (ETL) processes, particularly handling large batch data operations.
- Hands-on experience developing solutions within Microsoft Dynamics CRM.
Closing date: Applications close 12:00pm UK time on the 25th of July. Interviews are expected to take place 04 of August 2025.
How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.
Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Preemployment screening : To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All preemployment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Our benefits:
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybridworking arrangements
- Season ticket loan
- Free annual eye tests
- Give As You Earn charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
Our global commitment:
Our People Promise – We work with passion and focus so everyone, everywhere can access clean water, decent toilets and good hygiene. WaterAid is a place of purpose, wellbeing and shared responsibility where all voices are valued.
Equal opportunities – We are an equalopportunity, disabilityconfident employer. We welcome applications from people of all backgrounds, beliefs and ways of life.
Safeguarding – We have a zerotolerance approach to any form of abuse or exploitation and carry out background checks on all prospective employees.
Together, we’ll change the world through water.
Join us and be part of the change !
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.





Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.
We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.
About the role
At Young Lives vs Cancer, we play a unique and vital role in supporting children and young people with cancer. Guided by our strategy, The Time is Now, we are committed to delivering high-quality, impactful services that make a real difference. As a leading provider of psychosocial support and accommodation throughout treatment, end-of-life, and bereavement, we are proud to ensure our services remain relevant, responsive, and tailored to the needs of those we support.
We are looking for a dedicated professional to provide business support across the directorate, working closely with senior operational leaders to drive the implementation and development of our services. This role will be instrumental in supporting new service initiatives and collaborating with other directorates and external partners, such as the NHS and charity organisations, to help us achieve our strategic goals.
This role is subject to a criminal record check. In the event of a successful application an enhanced criminal record check will be completed.
What will I be doing?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.
- Providing business support across service development, planning, evaluations, and improvement projects
- Collaborating with other directorates and external partners to deliver joint initiatives aligned with strategic goals
- Supporting the implementation of new systems and processes to drive continuous improvement
- Designing and managing operational programmes, embedding learning from previous work
- Coordinating cross-functional teams, managing risks, and ensuring robust monitoring and reporting
- Building strong relationships with stakeholders and managing governance and service agreements with NHS trusts
What do I need?
Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.
The key experience, skills and attributes we’re looking for in this role are:
- Experience in service delivery and development within health or social care, with a strong track record of managing programmes that drive improvement and innovation
- Skilled at working collaboratively across multi-disciplinary teams and with external partners to achieve shared goals
- Confident in preparing reports, managing corporate documentation, and using monitoring and evaluation to inform decision-making
- Strong understanding of project management, with the ability to identify risks and embed learning
- A commitment to anti-oppressive practice, equity, and amplifying the voices of children, young people, and families affected by cancer
- Passionate about Young Lives vs Cancer’s mission, values, and strategic priorities, with a proactive approach to safeguarding, inclusion, and continuous improvement
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
- Thinking and Growth days: four days a year to support your wellbeing through reflection, learning and development - in whatever way works for you
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
To find out more about our benefits package, have a look on our website.
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
To arrange an informal chat, please contact Cassie Davis, Service Manager Operations & Development.
#ShowTheSalary #NonGraduatesWelcome
Closing date: Thursday 24 July, 5pm
Interview date: Tuesday 29 July, via Teams
Interview note: We will let you know whether you’ve been shortlisted for interview on the afternoon of Friday 25 July. If you're shortlisted, you'll be invited to book an interview slot. Once confirmed, we'll email you the interview questions in advance.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
“Without [Tramshed] youth theatre, I would never have won the Booker prize.” – Alumni and Ambassador Bernardine Evaristo
Tramshed Arts Ltd is a community arts charity in Southeast London. As Woolwich’s home of participation, we change perspectives and increase social cohesion, through offering creative spaces across generations of the local community.
Job Purpose:
The Business Development Manager will play an integral role in growing our organisation and securing its future. You will develop authentic important relationships and partnerships to:
· Increase and diversify sustainable income streams, making the best use of our creative community space and talent.
· Foster connections with local businesses to attract corporate sponsorship and payroll giving.
· Research new opportunities for raising income such as events and training programmes.
You will be inspiring, ambitious, and unafraid to do things differently whilst embracing our core value of being a truly inclusive community space.
Benefits include some hybrid working, friendly team, accessible working space, 6 complimentary tickets per season for you or your friends and family, Continued Professional Development plan.
For the full role specification please refer to the attached JD.
The client requests no contact from agencies or media sales.
Regional Youth and Community Director
OASIS UK – Youth and Community (OCP)
Permanent, full-time post, 40 hours per week, inclusive of breaks
Salary: £51,959 per annum (£54,669 p.a. London Weighting for London based staff)
At an exciting and key stage in our journey we have the opportunity for Youth and Community Directors to join our team supporting Oasis’ youth and community work in neighbourhoods in the following regions;
- London and South East (North, Central and South London and Kent - five local Oasis charities)
- North West (Greater Manchester – two local charities, and two regionwide youth violence contracts)
- North East (NE Lincs, Humber, Bradford and Sheffield – four local charities)
With accountability to the Oasis CEO for Youth and Community the role of the regional Youth and Community Director will have three main functions:
1 Strategic management oversight of local Youth and Community teams
2 Regional development, working alongside other functions within the Oasis family
3 Being part of the national Youth and Community leadership team
The Youth and Community Director will have strategic management oversight of local Youth and Community teams in the region, providing accountability and support to the local leaders and charity boards. This responsibility area falls into two categories; those the Director is directly responsible for, and those they are responsible for ensuring are carried out by those within their region.
ORGANISATIONAL CONTEXT
Oasis neighbourhoods are local places of activity that provide integrated, high quality and diverse services to benefit the whole person and the whole community. The Oasis ethos stems from our Christian roots and is an expression of our character - it is a declaration of who we are and therefore the lens through which we assess all we do. This is encapsulated by the following five statements:
a passion to include everyone
a desire to treat everyone equally, respecting differences
a commitment to healthy and open relationships
a deep sense of hope that things can change and be transformed
a sense of perseverance to keep going for the long haul
An Oasis neighbourhood is a community movement and the joining together of all the work Oasis does in any one place, which could include foodbanks, debt advice centres, family support and advice services, healthcare, youth work, children’s work, alongside other Oasis activities in that community, including formal education through Oasis Academies.
The Youth and Community function of Oasis is responsible for the wider community work that takes place within Oasis neighbourhoods, working closely with the other functions of Oasis to outwork our vision. In relation to governance, Oasis Community Partnerships is the national charity, with each local team operating from their own local Oasis charity.
This is an exciting opportunity to be part of a growing national organisation, making a difference to communities on a local level, whilst also influencing the national landscape. As part of the package, Oasis offers:
- A pension scheme, currently offering 7% employer contribution
- A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays)
Please contact us to arrange for an informal conversation with our CEO to find out more about the role. If you are interested in this position, please send your CV and a covering letter (ensuring you refer to the job description and person spec).
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers to application, please let us know.
Completed applications should be returned by 9AM on Monday 21st July.
Interviews will take place week beginning 28th July. (Shorter more informal calls may be arranged the previous week to assist with shortlisting)
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 08749179
Candidates must have the correct right to work in the UK documentation.
The client requests no contact from agencies or media sales.
Are you passionate about using sports to inspire, mentor, and support young people? Do you have a heart for youth work rooted in Christian values? If so, we’d love to hear from you!
Role Overview:
We are seeking an enthusiastic and experienced Youth Work Sports Manager to lead and develop our sports and physical activity programmes. You’ll work with a committed team to plan and deliver sports sessions, events, and mentoring opportunities that reflect our Christian ethos and create meaningful change for young people.
Key Responsibilities:
·Lead Face-to-Face Youth Engagement
Deliver regular, purposeful youth work sessions for young people aged 10+, ensuring programmes reflect their needs and the centre’s Christian values.
·Design and Deliver Sports Programmes
Oversee a diverse and inclusive sports programme, incorporating awards, adventure activities, and development opportunities for young people.
·Strategic Planning and Evaluation
Develop and review session plans, set objectives, evaluate impact, and ensure alignment with local and national youth work policies.
·Staff and Volunteer Management
Recruit, supervise, train, and support youth work staff and volunteers, fostering a strong and capable delivery team.
·Fundraising and Financial Oversight
Raise and manage funds for activities, ensuring budgets are used effectively and reporting meets funder requirements.
·Ensure Safety, Inclusion, and Centre Collaboration
Uphold health and safety standards, promote accessibility, and contribute to the wider development and Christian ethos of The Salmon Youth Centre.
About You:
·Qualified Professional
Holds a JNC-recognised youth/community work or sports qualification, Ideally with aFirst Aid certification, and a D1 driving licence.
·Experienced Youth Work Manager
Has 3+ years’ management experience working with young people in informal, voluntary settings—especially through sports.
·Strong Leader and Manager
Proven ability to lead teams, supervise staff, manage resources, and develop effective programmes.
·Skilled Planner and Evaluator
Confident in setting goals, monitoring progress, and evaluating outcomes within a youth work context.
·Inclusive and Safeguarding-Focused
Knowledge of equality, diversity, safeguarding legislation, and experience working in diverse, inner-city environments.
·Christian Ethos and Communication
Able to promote Christian values through youth work, build partnerships, and engage with communities effectively.
Genuine Occupational Requirement:
Due to the nature of this role and the ethos of our organisation, it is an occupational requirement, in accordance with Schedule 9, Part 1 of the Equality Act 2010, that the post holder is a practicing, Christian. The successful candidate will be expected to fully support and actively promote the Christian values and mission of our centre.
What We Offer:
·Salary: JNC Points 19–24 (plus Inner London Allowance), with a loyalty bonus for those at the top of the scale
·Pension: 5% employer’s contribution to your pension
·Holidays: 30 days annual leave, rising to 35 days after five years’ service
·Working Hours: 35 hours per week with a flexitime arrangement, including some evenings and weekends
·Purposeful Work: Be part of a dynamic team making a real difference in young people’s lives through sport, creativity, and faith-based youth work
·Supportive Environment: A chance to work in a Christian youth work team
·Training: Opportunities for personal development and training in relevant areas.
·Safeguarding: The Salmon Youth Centre is committed to high quality safeguarding standards and to promoting the welfare of young people and expects all staff and volunteers to share this commitment. Background checks and an enhanced DBS disclosure will be required, along with regular training.
The client requests no contact from agencies or media sales.
Operations Manager
Not only do the team at Bristol charity, Integrate UK believe in giving young people a voice – they have been hard at work in making sure those voices are creating future leaders. Sound like a cause you’d like to get behind?
This youth-led charity is looking for an Interim Operations Manager who can bring their experience and collaboration skills to co-develop this role, and you might just be who they are looking for!
Role: Operations Manager
Salary: £42,000 to £45,000 (depending on experience)
Location: Bristol
Hours: Full time
Contract: Contract/interim
Closing Date: 11th July 2025
About the Role
Are you a strong leader who can motivate a small team? Support their CEO, Lisa Zimmerman, in championing a positive organisational structure? Then, here’s a look at some of the tasks they need you to take leadership on in this role:
· Day-to-day activities: Responsible for overseeing the day-to-day activities of the charity and of the project team and ensuring that all goals and objectives are met in a timely manner.
· Workforce management: Responsible for HR planning and policies, appraisal, staff development, performance management and reviews and staff wellbeing.
· Finances: To support our outsourced bookkeeper with financial admin in liaison with the CEO.
· IT involvement: Oversight of IT systems and processes alongside our outsourced IT provider.
· Developing systems: Ensuring that the necessary policies and procedures are in place, up to date and being complied with and that staff are appropriately trained, supervised and supported.
· Impact and reporting: Develop and implement a standardised dashboard of KPI’s for regular reporting. Support the production of reports for funders ensuring processes are in place to ensure that indicators and outcomes are met.
There’s great flexibility on these, so they are hoping you can help them work towards something special!
This is a new role for Integrate UK, with the aim to bring in an experienced operations resource (initially on an interim basis) to support their CEO and Co-founder – allowing her to focus more of her time on their strategy, partnerships and growth and impact.
About You
Being comfortable getting hands on with the above duties should be something that you’re keen to do when it comes to advocating for young talent! The team need you to come in and quickly understand what they do at Integrate so you’ll need to be:
· An experienced Operations Manager with proven experience in a charity or youth work setting.
· Experienced in performance management and staff development.
· Flexible and adaptable, turning your hand to all manner of things at short notice.
· Strong at time management, self-management and organisational skills, with proven ability to organise and prioritise own and others’ workloads.
· Able to keep track of our finances, systems and IT.
· An excellent communicator with good interpersonal, listening and collaboration skills.
Given the nature of our work, which includes sensitive issues such as FGM and honour-based abuse, we particularly welcome applications from women with lived experience of gender-based violence and from backgrounds that reflect the diversity of the communities we support – they are looking forward to hearing from all candidates who can align with their values and mission! Sounding good? We’d love to hear from you.
About Us
Integrate UK are investing in the skills, passions and talents of young people aged 12 to 24, to nurture future leaders who promote their vision of a society based on gender and racial equality and community cohesion.
Their work with their young leaders may involve script and film development, a stage production, song writing or organising and hosting an annual conference whereby they showcase all the brilliant work created throughout the year. Creativity to lift young minds is at the heart of this charity!
Central to their decision-making are 10 Junior Trustees who lead youth steering groups and report back to the Board of Trustees. They are crucial as they keep the team on track, share constructive feedback and inform all aspects of their service in: ‘inspiring young people to take an active and positive role in society and help them create the change they want to see.‘
What matters to them: Company Culture
The mission
By providing young people with the skills, opportunities and platforms to lead and to deliver the changes they want to see in terms of gender and racial equality, they also nurture their aspirations, enabling them to achieve their full potential and to change, define and determine their own lives and those of future generations.
You may also have experience in other areas such as Operations, Operations Manager, Operations Lead, Operations Team Leader, Operations Deputy, Operations and Finance, Operations and HR, HR Manager, Finance Manager.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
About Good Food Oxfordshire
Good Food Oxfordshire (GFO) is a dynamic and impactful organisation dedicated to fostering a sustainable and healthy food system across Oxfordshire. We bring together a diverse network of individuals, community groups, and organisations to drive positive change in how food is produced, distributed, and consumed. Our mission is to ensure that everyone in Oxfordshire has access to good food that benefits both people and the planet.
The Opportunity: Project Lead
We are seeking a highly motivated and experienced Project Lead to join our passionate team. This is a pivotal role in a fast-paced environment, crucial for driving forward our strategic goals and expanding our impact within the Oxfordshire food sustainability scene. You will be instrumental in overseeing key local projects, strengthening community and network connections, and ensuring the successful uptake and measurement of the Oxfordshire Food Strategy and Food Action Plans.
This is a 4-day per week role (0.8 FTE). We believe in flexibility and encourage interested candidates to discuss alternative working arrangements that suit their needs. The successful applicant will ideally need to be based within Oxfordshire and must be able to work from the Oxford office 2 days a week.
This is a hands-on role where you will be equally comfortable working on high-level strategy, diving into project specifics, and rolling up your sleeves to execute campaigns and initiatives.
What You’ll Be Doing:
-
Project Leadership & Oversight: Oversee and drive the successful delivery of various local projects, including key initiatives such as FEAST2030, WISH, and other emerging projects within the Oxfordshire food partnership.
-
Community & Network Connection: Drive and nurture robust community and network connections for the Oxfordshire food partnership. This includes organising and attending events, and conducting visits to network members and community food groups to ensure GFO is well-connected and able to best support the needs of the food sustainability scene in Oxfordshire.
-
Strategic Impact & Measurement: Serve as the key contact for Sustainable Food Places, overseeing the uptake and diligently measuring the impact of the Oxfordshire Food Strategy and Food Action Plans.
-
Partnership & Collaboration: Cultivate strong relationships with research cohorts we are involved in, such as FEAST, ensuring collaborative success and mutual benefit.
-
Campaign & Initiative Delivery: Drive forward impactful food-waste projects and campaigns, including the beloved Pumpkin Festival and the Great Big Green Lunch, from conception to successful execution.
-
Strategic Development & Reporting: Work closely with the CEO to drive forward strategic change within GFO. Collaborate with the Comms and Fundraising Lead to ensure timely and accurate updates are provided on funded projects for reports and communications.
What You’ll Bring:
-
Proven track record in project leadership, ideally within the non-profit, community development, or food sustainability sectors.
-
Experience in community engagement and network building.
-
A strong understanding of sustainable food systems and the challenges and opportunities within this space.
-
Highly organised, with the ability to manage multiple projects simultaneously and meet deadlines.
-
Excellent communication and interpersonal skills, with the ability to build rapport and influence a diverse range of stakeholders (particularly community food groups).
-
Data-driven approach to measuring project impact and reporting.
-
A proactive and adaptable mindset, thriving in a dynamic environment.
-
Passion for creating a more sustainable and equitable food system in Oxfordshire.
If you don’t meet the above requirements but are a natural leader with a collaborative mindset, and enjoy being organised and sharing updates, we would love to hear from you. We are particularly keen to hear from applicants with a variety of lived experiences. All we ask is for you to be a team player, good listener and communicator, warm-natured, and community oriented.
Benefits of working at Good Food Oxfordshire
Our commitment to your well-being, growth, and a thriving work environment is reflected in these benefits...
Flexible & Inclusive Work Policies:
-
Flexible work hours (core hours between 9am and 3pm) and hybrid working with only requirement to be in-office on Wednesdays.
-
Acas-aligned parental, menopausal, and Diversity, Equity, and Inclusion (DEI) policies – because we believe in supporting all our team members, including providing reasonable adjustments and accommodations to create an accessible and equitable workplace for individuals with disabilities.
Unique & Mission-Aligned Perks:
-
Annual celebration, regular team socials, and Food Summits to celebrate project updates and achievements.
-
Free tickets to the Oxford Real Farming Conference, Sustainable Food Places events, and other key industry gatherings.
Investing in Your Growth:
-
Training and development budget to support your continuous learning.
-
Quarterly reviews with CEO to discuss your personal growth and career path.
Competitive Compensation & Support:
-
A competitive salary with annual salary reviews.
-
GFO is an Oxfordshire Living Wage employer – ensuring fair pay for all.
-
Travel and tech budget to support your work needs, whether remote or in-person.
A Collaborative & Supportive Hub:
-
Dedicated office and co-working space at Makespace, with access to Makespace events and networking opportunities.
-
Cycle to work scheme and bike storage at Makespace.
-
Makespace also provides a sensory kit for those with neurodivergent needs, a play kit for children, and access to Share Oxford’s Library of Things.
Everyday Comforts & Community:
-
8% pension scheme (5% from GFO, 3% from employee) for your future security.
-
25 days holiday plus 8 bank holidays pro-rata.
-
Weekly BYO team lunch plus free tea and coffee at Makespace.
Apply Now
Join us in making a tangible difference to the food landscape of Oxfordshire!
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Operations Manager
Reporting To: Director of Operations
Salary: £38,000- £40,000 per annum (based on experience)
Location: London/Head Office Tooting Works
Contract: Permanent/full-time
Closing Date: 24th July 2025 (We will be reviewing applications and interviewing on a rolling basis and may appoint before the closing date if we find the right candidate. Early applications are strongly encouraged.)
About Us:
Tooting Works (TW) is a business centre and community hub in Tooting Broadway, offering office space, co-working, an event space and more. It has been offering affordable office space and helping local businesses and organisations to flourish and grow for over 30 years.
Business Launchpad operates on-site at Tooting Works and is a registered charity which provides support and training for entrepreneurs aged 16-30 years from across London who want to set up their own business.
Role Summary:
The Operations Manager is responsible for the smooth, efficient, and compliant day-to-day operation of the business centre. This includes oversight of facilities management, health & safety, lettings, team leadership, and budget management. The role ensures the business centre is well-maintained, tenants are satisfied, and operational performance is continuously improved. Reporting to senior leadership, the Operations Manager contributes to strategic planning, drives efficiencies through systems and digital tools, and plays a vital role in sustaining high occupancy and tenant retention.
Role Responsibilities:
Centre Operations Management
- Oversee the day-to-day operations of the business centre, ensuring all facilities are well-maintained, compliant, and running smoothly.
- Ensure the lettings process is well-managed and aligned with policies.
- Implement and monitor operational procedures to improve efficiency and service quality, including opportunities to digitise processes and services.
- Contribute to strategic operational planning and continuous improvement initiatives.
- Identify and resolve operational challenges in collaboration with senior management.
- Report regularly on KPIs, occupancy, operational issues, and budget status to senior management.
Building Maintenance
- Oversee the upkeep and preventative maintenance of the property, ensuring high facility standards.
- Manage and coordinate external contractors and service providers (e.g., cleaners, engineers).
- Monitor maintenance budgets and project timelines, ensuring quality and cost-effectiveness.
- Conduct regular building inspections and implement corrective actions as needed.
- Drive sustainability initiatives, including energy efficiency and waste reduction.
- Maintain and develop use of CMMS (MaintainX) to manage and record all maintenance work.
- Maintain the Visitor Management System and ensure it is used appropriately and consistently
Health & Safety
- Ensure compliance with UK health & safety regulations, including risk assessments and fire safety.
- Develop and monitor health & safety procedures tailored to the site.
- Organise relevant training for staff and enforce contractor compliance.
- Maintain accurate H&S records, incident reports, and lead periodic audits.
- Support development and execution of emergency response and business continuity plans.
- Fire safety responsibility (Fire Safety designated person)
Lettings and Lease Management
- Oversee the Assistant Lettings Manager and monitor the development and execution of the lettings process from enquiry to move-in, including viewings, negotiations, and onboarding and offboarding of tenants.
- Check we are maintaining up-to-date tenancy records,
- Draft lease documentation and ensure timely renewals and support the rollout of any rent reviews.
- Carry out twice-yearly audits of lease documentation.
- Maintain relationships with tenants to support retention and satisfaction.
- Monitor lease management by team, lease compliance and resolution of any lease-related issues.
Customer Service
- Act as a point of contact for tenants, addressing any issues or concerns promptly and professionally.
- Foster strong relationships with tenants, ensuring high levels of customer satisfaction and retention.
- Collaborate with the marketing team to develop and implement strategies to attract new tenants and retain existing tenants with the goal of maintaining high occupancy levels.
Financial Management
- Manage the operational budget, ensuring cost-effective management of resources and that projects are delivered within budget.
- Negotiate contracts with suppliers and service providers to secure cost-effective deals.
- Ensure tenant arrears are regularly monitored and managed.
Line Management
- Lead, mentor, and manage the lettings and maintenance teams, ensuring high performance and productivity.
- Conduct regular team meetings, performance reviews, and provide ongoing training and development opportunities.
- Handle recruitment, onboarding, and offboarding of staff members as needed.
Essential Skills / Experience
- Bachelor’s degree or higher in Business Management, Project Management, or other relevant fields.
- At least 2 years’ experience in operations work.
- Previous experience in Lease management
- Excellent organisational and administrative skills.
- Desire to drive operational excellence.
- Line management experience.
- Experience of managing a building, property or facilities beneficial.
- High comfort level with online tools such as MS Office, project management software,
- or similar.
- Strong written and oral communication skills.
- Negotiation and customer service skills.
- Resilient and adaptable with ability to multi-task.
- Solution finder.
The duties and responsibilities described are not a comprehensive list and therefore the scope of the job may change as necessitated by business demands.
Rewards
- 25 days of annual leave plus bank holidays
- Personal annual training budget following probation.
- Employee assistance programme, including counselling.
- Regular team socials throughout the year.
- Generous sick pay allowance following probation.
- General eye test.
- Well-being day (one day per year).
- Volunteer day (one day per year).
Pre-employment Checks Any employment with Business Launchpad will be subject to the following checks prior to your start date:
- Satisfactory Disclosure and Barring Service (DBS) check.
- Receipt of two satisfactory references.
- Proof of eligibility to work in the UK.
- Safeguarding training (can be trained on the job).
Please submit your CV and cover letter stating why you are interested in this role.
Equal Opportunities Statement We are an equal opportunities employer. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other legally protected status in our employment decisions and policies. We are committed to creating a diverse and inclusive workplace where all employees are valued and have the opportunity to succeed. All qualified applicants will receive consideration for employment regardless of their individual background or circumstances.
All Candidates must submit their CV and Cover letter.
The client requests no contact from agencies or media sales.