Community research jobs

Job title: Director of Development: Principal Gifts and Global
Salary: circa £140,000 to £160,000
Location: Hybrid/South Kensington and White City (with travel to other Imperial campuses/meetings as required)

This is a unique opportunity to join one of the world’s leading universities and drive its principal gifts, global fundraising and foundation, corporates and trusts strategy. One of the most exciting leadership positions in the sector, the newly created role of Director of Development: Principal & Global, will be pivotal in helping Imperial scale its ambition and impact, at a moment of extraordinary momentum.

Founded in 1907, Imperial has long been recognised for its strengths in research, education and innovation. Throughout our history we have sought not only to be a world-leading university, but a world-changing one, with real-world impact at our core.

Earlier this year we launched our new strategy, Science for Humanity, which is bold and ambitious, and reflects the purpose of our global community. It is an actionable plan across all areas of our activity, a template for greater impact.

A strategy this ambitious requires us to think boldly, and we are in the planning stages of a comprehensive fundraising and alumni engagement campaign. Philanthropy already plays a significant role at the university, and we have a strong track record of securing principal gifts of £5m-£40m.

The Director of Development: Principal Gifts and Global sits at the heart of Imperial’s future. Reporting to the Vice President (Advancement), and sitting on their senior leadership team, the Director will steer high-level philanthropic engagement worldwide. Working closely with senior academic leaders and institutional stakeholders, you will lead a team that delivers gifts that are truly transformational.  You will build and deepen relationships with some of the most influential philanthropists globally and help to shape and drive Imperial’s next campaign.

With a track record of securing principal gifts and success in managing complex relationships, you will thrive in a collaborative and high-performing environment. You will be a values-driven strategic leader, energised by challenge, motivated by impact, and eager to inspire teams and donors alike.

This role will remain live until it is filled therefore please complete and submit your application at the earliest possible opportunity to avoid potential disappointment.

Interested?

Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter.

In addition to this post, we are going to be recruiting to two exceptional Global Development opportunities. As we continue to expand our international presence, we will shortly be recruiting for the following key leadership roles:

• Deputy of Global Development, North America
• Deputy of Global Development, Asia

Each of these roles offers a unique opportunity to shape our strategic direction, build impactful partnerships, and drive growth across diverse regions. 

Imperial College is partnering with Constellate Global Talent on this search. No agencies please.

Job Level Lead

Location UK-based – Flexible – Colchester, or home-based with monthly travel to Colchester, depending on candidate. Overseas travel with trips lasting from between 10-14 days

Contract 3-6 month Fixed Term Contract – Full-time.  Applicants must be eligible to work in the UK

Salary £27, 809 per annum

Background

Lepra is dedicated to addressing leprosy and lymphatic filariasis (LF) and their consequences through direct support, advocacy, and the promotion of inclusive communities. We work in Bangladesh and in India, through our sister organisation, LEPRA Society. We work in partnership with people affected by leprosy and LF to improve detection, ensure access to treatment and care, and promote inclusion and wellbeing. Last year we finalised our new Global Strategy for 2024-30, which will guide us in our efforts to accelerate progress towards global targets for leprosy and LF, and towards our vision of a world free from leprosy and LF.

Job Context

Our Global Strategy marks a significant evolution in our organisational direction, introducing innovative approaches and renewed priorities. This includes our first-ever global Theory of Change (ToC), our most comprehensive Monitoring, Evaluation, Accountability and Learning (MEAL) framework to date, a Research and Innovation strategy, and a dedicated Advocacy sub-strategy to guide our influencing efforts.

Within this context, the Programmes Officer will play a vital role in supporting the work of the Programmes and Advocacy team. This is a dynamic and multifaceted position that spans the areas of research, implementation, advocacy, and MEAL. The successful candidate will be a proactive and well-organised individual, capable of managing multiple responsibilities, coordinating projects, and fostering effective communication across teams and departments.

Job Purpose

The purpose of the role is to provide essential support to a small, dedicated team within the UK Programmes and Advocacy team, facilitating the effective planning, implementation, and monitoring of projects aimed at addressing leprosy and LF. Working closely with the Senior Programmes Manager and the team, the Programmes Officer will ensure seamless coordination of activities, enhance data-driven decision-making processes, and contribute to impactful advocacy and research initiatives.

Working Relationships

• Reports to Lepra UK’s Senior Programme Manager
• Works closely with the Programmes and Advocacy Team
• Day-to-day management liaison with the State Coordinators and other staff of Lepra’ sister organisation in India, LEPRA Society and the Lepra Bangladesh team.
• Close working links and collaboration with institutional funders and partners
• Close working links with other Lepra teams in the UK – namely, the Fundraising and Communications Team and the Finance and Operations team.
• International travel as needed for programmes oversight and support, and external representation.

 Key Responsibilities

Programme Support (40%)

• Assist the Senior Programme Manager (SPM) in the planning, implementation, and monitoring of leprosy and LF related projects.
• With oversight from the SPM manage the implementation of small projects
• Coordinate with colleagues in India and Bangladesh to ensure smooth execution of project activities.
• Assist in preparing detailed reports including quarterly progress reports, annual reports and end of project reports, presentations, and project documentation as required.[VK1] 
• Assist in tracking progress against work plans, budgets, and project milestones.

Administrative and Logistical Support (10%)

• Scheduling meetings and coordinating travel arrangements
• Preparing meeting agendas, taking minutes, and tracking action points.
• Supporting the coordination of team-wide planning and reporting processes.

 Research Support (10%)

• Work closely with the Head of Research to facilitate research activities and technical assessments.
• Assist in the collection and analysis of qualitative and quantitative research.
• Assist in preparing and disseminating research findings through reports, publications, and presentations.

 MEAL Support (10%)

• Contribute to maintaining robust Monitoring, Evaluation, Accountability and Learning (MEAL) systems by supporting the team in collecting, analysing, and reporting data on project outcomes and impact.
• Support the collection and analysis of the recent baseline study in India.
• Support the data collection and analysis process for the annual report.
• Support the team in monitoring performance through tracking process indicators, monitoring for trends and contributing to trends analysis.
• Support the development and maintenance of databases for tracking project progress and performance indicators.

Advocacy Support (10%)

• Develop and prepare advocacy materials including briefs, presentations, and reports.
• Prepare advocacy materials, including briefs, reports, and presentations.
• Provide operational and content support for advocacy activities.

 Consulting with stakeholders, partners, and donors (10%)

• Act as a donor liaison point for institutional funding.
• Deliver presentations on behalf of the organisation to partners and donors at meetings and conferences.
• Support the Fundraising and Communications Team to create compelling fundraising proposals and communications materials which compliment Lepra’s strategic objectives.

Safeguarding (10%)

• Promote a culture of respect, transparency and accountability within Lepra’s implemented projects.
• Ensure suitable safeguarding measures are in place and followed in all projects.
• Support the integration of strong safeguarding and Prevention of Sexual Exploitation and Abuse (PSEA) practices into project design and delivery.
• Contribute to the effective implementation of Lepra’s Safeguarding and PSEA policies and procedures and promote a safeguarding culture within the organisation.

Person Specification

Qualifications

 Essential

• Bachelor’s degree in Public Health, Social Sciences, International Development, or related field or equivalent experience.
• Experience in project coordination, preferably in the health; humanitarian or in the international development sector.

Desirable

• Relevant post-graduate qualification
• Relevant professional health-related qualification
• Project Cycle management qualification

Knowledge and Experience

Essential

• Experience in project coordination or management, preferably within the health or humanitarian sector.
• Ability to plan, execute, monitor, and evaluate projects effectively.
• Experience in coordinating multiple tasks and managing timelines effectively.

Desirable

• Experience as a project coordinator, preferably gained with an overseas development organisation or in academia, in a similar health focused role.
• Experience in data collection, analysis, and reporting is an advantage.
• Experience with statistical analysis software or GIS mapping tools.
• Experience working in or with Southeast Asian communities.
• Proficiency in one or more Indian languages (e.g., Hindi, Tamil, Bengali, Telugu, etc.) is an asset.

Skills, Attitudes and Personal Qualities

• Strong organisational skills and attention to detail.
• Excellent administrative skills, specifically Excel and significant experience in MS Office packages.
• Excellent written and verbal communication skills.
• Ability to work collaboratively in a small team, across departments and in international settings. 
• Ability to work independently, be flexible and prioritise workload.
• Ability to handle multiple projects simultaneously and meet deadlines.
• Ability to travel within the UK and overseas.
• The right to work in the UK.

We have fully embraced flexible working and the role can be either fully remote, hybrid or fully based at our Colchester offices. We offer a lot of flexibility in working practices and there is free reserved parking available. We also offer 26 days annual leave plus public holidays (pro-rated), pension, Employee Assistance Programme and support from an in-house well-being team.

 Please check your email inbox and spam/junk mail folder for any email correspondence for this vacancy.

If you require any reasonable considerations such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.

Support Coordinator

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate, and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service based in Macclesfield.

Position: S11313 Stroke Support Coordinator

Location: Home-based – Macclesfield, East Cheshire. However, extensive travel will be required as part of this role (may include team meetings or other work-related meetings)

Salary: Circa £21, 948 per annum (FTE circa £27,400 per annum)

Hours: Part-time, 28 hours per week

Contract: Our services are contracted; we currently have funding for this contract until 31 March 2026. While continued funding beyond this date cannot be guaranteed, we have maintained regular contracts in this area for many years and are confident in the likelihood of securing future funding

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 21 September 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: 30 September 2025

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Service Delivery Coach, you will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication.

Key responsibilities will include:

• Supporting new stroke survivors and their carers from hospital discharge into the community.
• Provide personalised information, advice and support.
• Supporting stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
• Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.

About You

You will have experience in:

• Experience/background in a caring profession, ideally supporting people with disabilities
• Excellent IT skills and an ability to maintain accurate records.
• An affinity with the values of the Association.
• A flexible approach and an ability to effectively manage a caseload.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Are you an experienced Senior Product Manager looking for your next challenge?

The Opportunity

We’re looking for a Senior Product Manager to lead the next phase of our website’s development and ensure we deliver real value to our audiences and mission. You’ll take strategic ownership of the website as our central digital product, shaping its direction and leading teams through discovery, development, delivery and continuous improvement. This is a fixed-term 12-month contract role.

About You

We are seeking someone with:

• Expertise in SEO performance, and growth strategies.
• Expertise in balancing user needs, organisational priorities and technical feasibility.
• Ability to apply user research and analytics to shape decisions.

About the Role

As a Senior Product Manager, you will:

• Lead the implementation and evolution of website strategy by aligning organisational needs, user expectations, and digital best practices, while managing stakeholders and resource allocation.
• Own and prioritise the digital product roadmap using a user-centred, data-driven approach, ensuring efficient development and continuous improvement through collaboration with internal teams and external partners.
• Oversee delivery of digital initiatives by balancing strategic and operational tasks, managing team capacity, setting performance metrics, and ensuring budget accountability.
• Facilitate collaboration and alignment with stakeholders through transparent communication, clear goal-setting, and representation of digital priorities at a strategic level.
• Foster an inclusive, values-driven team culture, support professional development, manage budgets, and ensure compliance with organisational policies and governance standards.

To learn more about the role, please download the job description from our careers page. 

How to Apply

Click ‘quick apply’ on our Careers page, submit your CV, and answer a few short questions. No cover letter needed!

We screen and interview candidates on a rolling basis, we may close the role once we find the right candidate.

Inclusion Statement 

As a social change organisation, we believe everyone, regardless of visible or invisible difference, should be welcomed to participate in creating a better future.

We aspire to maximum inclusion in our work and endeavour to challenge systemic inequity and all forms of discrimination.  We therefore welcome applications from everybody who is committed to our vision and values and can demonstrate the skills, competencies and experience required for the role applied for.

Read full our commitment to Diversity, Equity and Inclusion on our website.

About Us 

We are the RSA. The royal society for arts, manufactures and commerce. Where world-leading ideas are turned into world-changing actions. We’re committed to a world that is resilient, rebalanced and regenerative, where everyone can fulfil their potential. 

The RSA has been at the forefront of significant social impact for 270 years. Our proven change process, rigorous research, innovative ideas platforms and unique global network of changemakers, work collectively to enable people, places and the planet to flourish. We invite you to be part of this change. Join our community. Together, we’ll unite people and ideas in collective action to create opportunities to regenerate our world. 

We offer great benefits, including 30 days holiday (plus bank holidays), additional wellbeing allowance, free fellowship throughout employment and lots more! Read our full list of benefits on our website.

Be part of a life-saving mission.

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We’re looking for a compassionate and strategic individual to join our Rail Team as the Regional Development Lead (RDL) for Scotland. This is a pivotal role, responsible for building strong, collaborative relationships across the rail industry and leading on local delivery of Samaritans’ suicide prevention activities within the region.

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As RDL, you will work closely with industry partners such as Network Rail, train operating companies (TOCs), and the British Transport Police (BTP), to drive forward meaningful change and support those impacted by suicide. From developing Joint Suicide Prevention Plans (JSPPs) to representing Samaritans at regional meetings and organising post-incident support, your work will help save lives and support communities.

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Contract:

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• Permanent
• £32,850 per annum plus benefits 
• Full time (35 hours per week)
• We are passionate about flexible working, please talk to us about your preferences
• Hybrid working: A blend of working from home and from regional rail offices. Significant travel throughout the Route. The successful candidate should live within or adjacent to the route. Do get in touch with any queries about location prior to applying.

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What you’ll do:

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You’ll represent Samaritans Rail Programme at a regional and local level, attending regular suicide prevention meetings and providing guidance and support both within and external to the rail industry, focusing on industry specific priorities. Your role will be to:

• Act as a central point of contact for rail contacts, sharing information on national campaigns, internal communications, crisis signage, policy, and research.
• Manage regional suicide prevention activities, collaborating with various stakeholders to deliver impactful results.
• Lead community activities and facilitate post-incident support, ensuring local applicability of national guidelines and strategies.
• Promote responsible and ethical language around suicide and foster a culture change within the rail industry.

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What you’ll bring:

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• Strong project management skills with the ability to lead initiatives from start to finish.
• Experience in relationship management, with the ability to influence and collaborate with multiple stakeholders.
• Excellent communication skills to convey complex information clearly and accurately.
• A proactive, problem-solving approach with a strong sense of empathy and emotional intelligence.

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Why Samaritans?

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At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.

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For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.

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Apply now

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To apply, please submit your CV and covering letter.

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We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.

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Applications close: 3 September

Video Interviews: w/c 8 September

About the role:

This is your chance to begin a career that changes lives – starting with your own. At Single Homeless Project (SHP), we believe in developing new talent and giving you everything you need to thrive in the homelessness sector. As a Trainee Project Worker or Trainee Floating Support Worker, you will be part of a mission that helps people across London – in Westminster, Lewisham, Camden and Islington – move from crisis to stability and towards a life they can truly enjoy. From day one, you will be supported by experienced colleagues and immersed in a training programme designed to give you the skills, confidence and knowledge to succeed.

In our supported accommodation services, you will work directly with residents, building trust, encouraging progress and providing the practical support that makes independence possible. As a Trainee Floating Support Worker, you will travel across London to meet clients in their homes and communities, tackling housing issues, supporting health and wellbeing, and helping them achieve personal goals. The work is varied, fast-paced and deeply rewarding, with every shift – whether early mornings, late evenings, weekends or bank holidays – bringing the chance to see real change happen.

With SHP, you are never on your own. You will learn from some of the most dedicated and knowledgeable people in the sector, gaining expertise in areas from housing and benefits to mental health and recovery approaches. You will see first-hand the impact of your work, from someone securing stable housing to taking their first steps into training or employment. As you progress through the Trainee Programme, your salary will increase at six and nine months, reflecting your growth and achievements. This is more than just the start of a career – it is the beginning of a journey where your skills, passion and commitment will transform the lives of homeless Londoners, while opening up a future of endless possibilities for you.

About you:

You do not need to have previous or formal experience working in the homelessness sector or in a support role. We are seeking people with transferable skills and experience gained from a varied background, who will demonstrate a commitment and passion for the work that we do. You will be ready to learn on the job and we will support you to develop your own learning and practice through a structured programme and teamwork.

We are looking for people who are creative thinkers, that are committed and motivated in inspiring our clients into leading successful lives.  In return, we will provide you with a comprehensive and engaging Trainee Programme. Involving ongoing support, trainee specific workshops and plenty of opportunity to learn on the job through formal training, reflective practice, service visits and working with experienced colleagues. The traineeship period will run up to 9 months with a possibility for a fast track at 6 months.  

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 31st August at Midnight

Interview date: Wednesday 10th, Thursday 11th and Friday 12th September 2025. 

This post will require an Enhanced DBS check to be processed for the successful applicant.

*We are seeking to recruit a group of trainees to form a cohort starting between October - November.   

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted for this role. Applications requiring sponsorship will not be accepted or progressed. 

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

The care and support we provide is highly valued by the people we care for and their loved ones, but at present we are only reaching around 10% of dying people at the end of life. Right now, one in four people in the UK with a terminal illness, do not get the care or support they deserve at the end of their lives. 

We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end-of-life, through 3 ways:

• Growing and transforming our direct care and support
• Delivering more practical information and support
• Leading in shaping the end-of-life experience 

An exceptional opportunity has arisen for an experienced and dedicated Clinical Lead to join our esteemed team in Edinburgh and the Lothians. We are seeking a committed professional with a clear vision for clinical excellence and the capacity to drive significant improvement within our organisation.

In this role you will:

• Play a pivotal role in advancing innovative clinical practice within a region renowned for its vibrant history and culture
• Lead, mentor, and support a multidisciplinary team of high-calibre professionals
• Contribute to the development and maintenance of exemplary standards of patient care
• Access ongoing professional development and clear pathways for career progression
• Work within a collaborative and forward-thinking environment

The appointed Clinical Lead will be responsible for:

• Providing guidance and inspiration to clinical teams to achieve outstanding levels of patient care
• Upholding and promoting best practices and continuous quality improvement
• Collaborating with internal and external stakeholders to foster innovation and implement strategic initiatives
• Ensuring that the perspectives of patients and staff are integral to decision-making processes

If you are committed to advancing healthcare standards in Edinburgh and the Lothians and are ready to lead with integrity and vision, we invite you to apply for this important position.

Salary: £55,000 - £60,000 per annum

Contract:  Permanent, Full Time – 35 hours per week

Based: Marie Curie Edinburgh Hospice

Benefits You’ll Love

• Annual leave allowance 25 days plus 10 public holidays (pro rata) 

• Occasional Hybrid working  

• Competitive Policy for parental/sick Leave   

• Continuous Professional development   

• Industry leading training programmes   

• Season ticket loan for travelling to and from work   

• Defined contribution schemes for Pension    

• Marie Curie Group Personal Pension Scheme   

• Loan schemes for bikes; computers and satellite navigation systems     

• Introduce a friend scheme   

• Help with eyecare cost

• Entitled to Marie Curie Blue Light Card    

• Entitled to Benefit-Hub Discount Scheme    

• Life assurance – for all employees

What we’re looking for:  

• An accomplished and forward-thinking clinical professional, with demonstrable leadership experience
• A strong commitment to clinical excellence, patient safety, and staff wellbeing
• Outstanding communication and interpersonal skills, with a proven ability to enact positive change

Please to view our candidate pack

Please to view our full Job Description

Application Process

• Close date for applications: Sunday 21st September 2025
• Interview Dates: Monday 29th September 2025
• As part of your online application, you will be asked for a CV.  Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. 

For further information or to arrange an informal chat please contact our Talent Partner, John Gibson at

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]

Hailed as "one of Britain's very best choirs", Ex Cathedra leads its sector in the fields of performance, learning and wellbeing. We are excited to meet our new Trusts & Grants Fundraiser to help secure support for our award-winning work - from nurturing young singers to projects in schools and hospitals.

Do you have a:

– curiosity, enthusiasm and affinity for our work
– proactive and collaborative mindset with excellent interpersonal skills
– flair for translating a clear understanding of projects into compelling appeals
– strong track record of success in raising funds from trusts and foundations

If so, we'd love to hear from you!

We believe that everyone should be able to experience the remarkable physical, mental and emotional health benefits of singing together, and have opportunities to be inspired by extraordinary choral music from the past and present. We create inspirational vocal experiences by exploring, commissioning and performing the finest choral music, nurturing young singers, and delivering an extensive learning and wellbeing offer for people of all ages. We engage 80,000 people each year across a range of venues and communities, from our award-winning Singing Schools projects to Singing Medicine - where our musicians work bedside every week with patients and families at Birmingham Children's Hospital.

We are seeking a part-time Trusts and Grants Fundraiser to help raise funds for these vital projects by researching and writing applications and reports to charitable trusts and foundations, and by supporting grant applications to public funders. We are excited to bring this role in-house, having recently worked with a consultant trusts fundraiser. We currently raise £250,000 pa from trusts and foundations, and enjoy established relationships, including with multi-year funders.

You will join a supportive, dedicated staff team, which includes an Individual Giving Manager and an Individual Giving Officer, and will work closely with both the General Manager and the Director of Education & Participation. You will be an important part of the wider Ex Cathedra 'family' - an energetic and friendly group of musicians who deliver the highest quality performances and participatory experiences.

Please find the full job description, responsibilities and person specification in our Application Pack, available via the link on this page.

We would be delighted to arrange an informal pre-application conversation if you would like to know more.

Ex Cathedra welcomes applications from everyone and is committed to building a diverse and inclusive organisation where everyone feels valued and supported.

Are you an experienced Senior Data and Insights Manager looking for your next challenge?

The Opportunity 

We’re looking for a Senior Data and Insights Manager to make a measurable impact by leading our data strategy, delivering high-quality analysis, and turning insight into action. You’ll shape how the RSA collects, manages, and uses data to drive recruitment, engagement, and retention of our Fellows, informing decisions at every level of the organisation. 

About You 

We are seeking someone with: 

• Advanced expertise in data analysis, using tools such as Python, R/SPSS, SQL, and Power BI. Experience with Salesforce is desirable.
• A proven track record of translating complex data into strategic, actionable recommendations. 
• Experience designing and delivering research projects, surveys, and data strategies in a commercial, membership, or income-generating environment.

About the Role 

As our senior subject matter expert on data and insights, you’ll: 

• Lead the Fellowship and stakeholder data strategy, ensuring data quality, governance, and best practice. 
• Manage complex datasets from CRM systems, surveys, and digital platforms, integrating multiple sources to generate actionable insights. 
• Deliver statistical and qualitative analysis to identify trends, audience behaviours, and opportunities for growth and improvements. 
• Create dashboards and reports that inform strategic and operational decisions across the organisation. 
• Lead on survey design and analysis, producing insight that shapes the Fellowship experience. 
• Present findings and recommendations to senior leaders, up to and including the Executive Team. 

What You’ll Bring 

• Strong knowledge of quantitative research methods and data analytics techniques.
• Excellent communication skills, with the ability to tell a compelling story through data. 
• The ability to work at pace, manage multiple priorities, and deliver impactful insights quickly. 
• Commitment to data-driven decision-making, continuous improvement, and the RSA’s mission.

Download the job description today. 

How to Apply 
Click ‘quick apply’ on our Careers page, submit your CV, and answer a few short questions. No cover letter needed! 

We screen and interview candidates on a rolling basis, we may close the role once we find the right candidate.

Inclusion Statement 

As a social change organisation, we believe everyone, regardless of visible or invisible difference, should be welcomed to participate in creating a better future.

We aspire to maximum inclusion in our work and endeavour to challenge systemic inequity and all forms of discrimination.  We therefore welcome applications from everybody who is committed to our vision and values and can demonstrate the skills, competencies and experience required for the role applied for.

Read full our commitment to Diversity, Equity and Inclusion on our website. 

About Us 

We are the RSA. The royal society for arts, manufactures and commerce. Where world-leading ideas are turned into world-changing actions. We’re committed to a world that is resilient, rebalanced and regenerative, where everyone can fulfil their potential. 

The RSA has been at the forefront of significant social impact for 270 years. Our proven change process, rigorous research, innovative ideas platforms and unique global network of changemakers, work collectively to enable people, places and the planet to flourish. We invite you to be part of this change. Join our community. Together, we’ll unite people and ideas in collective action to create opportunities to regenerate our world. 

We offer great benefits, including 30 days holiday (plus bank holidays), additional wellbeing allowance, free fellowship throughout employment and lots more! Read our full list of benefits on our website. 

CPSL Mind is a vibrant, values-led charity that supports local people in their recovery from mental health issues, promotes wellbeing and campaigns against stigma and discrimination.

WorkWell Coach
Hours: 4 days 9.00am-5.00pm, 1 day 11.00am – 7.00pm
Contract: Fixed Term Contract to 31st March 2026
Salary: £27,113.00 per annum
Salary Scale Point: 15 (April 2025)
Location: Based in our Cambridge office with hybrid working option and some travel across South and East Cambridgeshire.

About CPSL Mind

Cambridgeshire, Peterborough and South Lincolnshire (CPSL) Mind is a progressive and expanding mental health charity. Our vision is a society in which everyone has positive mental health and feels part of a connected community.

About the Role and the Project

WorkWell is an exciting project that supports people across Cambridge City, East Cambs and South Cambs in either getting back to work or to enable them to thrive at work.

A WorkWell Coach is responsible for providing personalised support and guidance to individuals with disabilities or health barriers, helping them to enter, return to, or stay in employment.

The role involves assessing individual needs through a ‘What Matters to You’ conversation, developing personalised Back to Work or Thrive at Work action plans, providing supporting as they move toward their goals.

Liaising with employers and stakeholders to facilitate successful employment outcomes. Work Well Coaches may attend multi agency meetings with or on behalf of individuals.

Closing date: We actively monitor applications for employment and will shortlist and arrange interviews for these roles as applications are submitted.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are an equal opportunities employer and welcome applications from all sections of the community.

We actively promote equality of opportunity for all with the right mix of talent, skills and potential and welcome applications from a wide range of candidates, including those with criminal records. Having a criminal record will not necessarily bar you from working with us. This will depend on the nature of the position and the circumstances and background of your offences.

No agencies please.

The Vacancy

Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people.  Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.

Islamic Relief UK (IRUK) is actively recruiting for the position of ‘Direct Marketing Manager’ to join its award-winning and established team. The role is to be based from its Waterloo Office, London. The organisation is currently operating to a hybrid working model.

The Direct Marketing Manager has operational and strategic responsibility in developing and implementing the Islamic Relief UK direct marketing programme. This includes the following key direct marketing channels: Email, SMS, Direct Mail, OOH and DRTV. The postholder will ensure the delivery of cross-channel, high profile and impactful marketing campaigns that drive action and improve supporter retention.

Knowledge, skills and attributes required:

• Educated to Degree level, or equivalent standard
• Professional qualification in Marketing
• Ability to communicate technical information and requirements to non-technical management and internal stakeholders
• Working knowledge of Adobe Creative Suite
• Commercially aware with good understanding of budget management and ROI
• An aptitude to plan annually, multiple campaigns and activities 
• An understanding of marketing and other current marketing trends
• An ability to manage multiple projects
• An understanding of marketing strategy, marketing techniques, and knowledge of qualitative and quantitative research techniques 
• Proven record of excellent people and interpersonal skills with strong communication skills at individual and group levels.
• Excellent project management skills, ability to set goals and manage appropriate activity  to achieve them
• Ability to drive creative development and ideas
• Excellent analytical skills with the proven ability to manipulate and interpret information
• Ability to influence and persuade at various levels across the organisation
• Ability to review and evaluate marketing communication activities and identify opportunities for improvements
• Extensive knowledge of marketing principles and techniques – both traditional and digital
• Knowledge of branding and marketing in the INGO sector
• Extensive working knowledge of email marketing platforms

Experience required:

• Production of core marketing collateral including print, digital and audio-visual resources
• Management of integrated campaigns across all direct marketing channels
• Experience of audience profiling and segmentation
• Implementing successful customer/donor journeys across all direct marketing channels
• Raising funds/generating profit across all direct marketing channels
• Demonstrable experience of using email marketing platforms to develop customer journeys, raise funds and drive engagement with customers/donors
• Third sector experience, specifically within a marketing led role
• Experience of influencing and managing a wide range of stakeholders in a complex organisation
• Practical experience of successfully managing marketing budgets, evaluation and monitoring systems
• Proven experience in planning and project management, with the skills to engage colleagues and support at all levels
• Experience of building, developing and managing strategic partnerships with business suppliers (including creative and buying agencies), ensuring development of clear briefs, value-for-money, achievement of results, compliance and commitment to an organisations values and goals  
• Experience of working with data management/analysis teams  
• Experience of delivering with set budgets and using resources effectively to successfully balance creative aspirations with limited financial and other resources
• A track record of developing innovative marketing campaigns across all media and platforms 

For more information, please click on the Documents tab above to view the full Job Description.

If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

For more information on the excellent company benefits we offer our employees, please visit our website.

PLEASE NOTE: Interviews are expected to take place on an ongoing basis until a suitable appointment is made. We may therefore close the advert sooner than advertised.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• receipt of satisfactory references

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Islamic Relief is an equal opportunities employer

KEY INFORMATION

Location: Manchester, Bristol, Newcastle, Nottingham, or London

Hours: 37.5 hours

Start date: September 2025 (we are happy to work with you and your notice period)

Duration: Permanent

Salary: £46,420 - £51,725 per annum if based in London. £43,765 - £49,070 per annum if based in Manchester, Nottingham, Newcastle or Bristol, plus a £312 yearly tax-free work from home allowance.

Application deadline: 11:59pm, Sunday 31 August

ABOUT UPREACH

Do you think that your socio-economic background should determine your career prospects?

upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2. 

Founded in 2012, we are an award-winning charity working in close partnership with employers and universities, we deliver a programme of 1-to-1 coaching to eligible undergraduates. We provide personalised employability support to over 3,000 students from across the UK, helping them to discover different career options, and develop the vital skills, networks and experiences needed to succeed in their chosen career and beyond.

To find out more about how we support our students, visit our website, read our Annual Report, and 2024-27 Strategy. 

ROLE SUMMARY 

It is an exciting time to join the team, with income growing year on year and an increasing awareness of our brand through activities such as the recent Radio 4 Charity Appeal. We have ambitious plans and the Head of Fundraising will make a significant contribution to future growth; you will manage the Fundraising and Events team with oversight of income generation from various sources including major donors, individuals, trusts & foundations and a portfolio of events.

The role will suit innovative individuals with experience of fundraising from major donors and at least one of the other specified income streams, and event planning or project management. 

You will represent upReach externally, acting as an ambassador for our work and building strategic relationships with a wide variety of stakeholders. You will be accountable for income targets, developing the fundraising strategy and identifying new opportunities.

OUR VALUES

upReach upholds the following values:

• Perseverance

• Integrity

• Advocacy

• Aspiration

• Proactivity 

CORE RESPONSIBILITIES

The Head of Fundraising will contribute to upReach's mission by meeting financial targets, recognising when to make the fundraising ‘ask’ and leading the annual budget process. You will use clear, creative written communication to produce convincing cases for support, represent the charity at relevant networking events, work closely with the upReach Development Board and act as an ambassador for the organisation.

Reporting to the Director of Income Generation and External Engagement you will manage three direct reports and support individuals participating in the Future Charity Leaders Programme (upReach’s graduate scheme). You will work closely with  the Head of Partnerships, CEO, Programmes and Finance teams and other colleagues across the income generating and external engagement team.

The core responsibilities include: 

Leadership and strategy 

• Lead fundraising and philanthropy to realise financial targets (2025/26: £2.45m).

• Securing 5 and 6 figure gifts. 

• Inspire staff and volunteers to excel and achieve, champion the upReach values.

• Commit to the annual appraisal process and develop stretching, SMART OKRs (objectives and key results) to meet our strategic goals. 

• Deputise for the Director in their absence and play an key role in the Income Generation & External Engagement Leadership Team.

• Lead the strategic and operational planning process for the functional areas of responsibility and ensure the involvement of relevant stakeholders. 

• Keep abreast of developments, changes in trends, new techniques and legislation. 

• Ensure planned activity is delivered in compliance with relevant charity law, other legislation, best practice and corporate policy.

• Act as a senior sounding board to ensure strategic decisions regarding donors and funders resonate with our objectives and mission.

• Contribute to strategic thinking including risk management and mitigation.

• Collate and present timely monthly management reports for each income stream.

• Lead the annual budget and financial forecasting processes to facilitate reporting and  strategic-decision making.

Working with stakeholders (internal and external) 

• Collaborate with colleagues to identify and secure all various income generating and profile raising opportunities, ensuring maximum impact and contribution from funders. 

• Lead, champion and model a culture of outstanding donor stewardship and supporter care; including best practice and behaviour. 

• Develop and foster effective relationships with key external contacts at all levels, e.g. donors, supporters, suppliers. 

• Make the fundraising ‘ask’ as and when appropriate, or support others to do so.

• Respond promptly to requests for information and action from supporters.

• Report and disseminate the key issues to emerge from supporter feedback. 

• Manage the complaints procedures for the department and conduct full investigation of all complaints received by the department.

Developing, maintaining systems and procedures 

• Determine and manage the operating systems needed to deliver activity and enable effective donor, supporter and volunteer relationship management. 

• Effectively develop the donor journey.

• Ensure records in the CRM are up to date.

• Conduct analysis of data from across functions responsible for, drawing conclusions, making recommendations to the Director. 

• Ensure the management of systems and processes comply with the organisation’s data protection obligations, charity law and other legal requirements.

People Management and Team Working

• Recruit and lead the Fundraising team, rotatees and volunteers as required.

• Ensure upReach promotes a high performance culture and professional integrity.

• Continue to develop the skills and knowledge of you and your team to ensure you are up-to-date with changing regulation and fundraising best practices.

• Lead and model the implementation of business improvement and people development initiatives including training and rotations.

• Collaborate with colleagues across the department and organisation.

Major Donors and Individuals

• Develop and implement fundraising strategies to grow income, including an annual appeal. 

• Work with the CEO, nurture relationships with donors including high net worth individuals maintaining the highest level of donor care.

• Research, identify and engage prospective donors to secure 5 and 6 figure gifts.

• Lead the team to grow and develop the burgeoning major donor portfolio. 

• Work with the Alumni Team to identify opportunities to sustainably grow the individual giving pipeline, including beneficiaries. 

• Develop a legacies strategy and oversee delivery of awareness campaigns.

Events

• Lead the team on the delivery of a sector-leading events portfolio, to include income-generating events, and the Student Social Mobility Awards (SSMA’s).

• Engage, steward and motivate key stakeholders including the Development Board, Patrons, potential event committee members and other high value volunteers to grow our network and deliver successful fundraising events.

Trusts, Foundations & Corporates

• Oversight of Trusts, Foundation & Corporate fundraising strategy.

• Work with the Senior Fundraising Manager to identify and build relationships with Companies, Trusts and Foundations which are mission and/or programme aligned.

• Collaborate with the Head of Partnerships to build strategic relationships with companies that grow philanthropic and commercial income. 

• Support the acquisition of new, multi-year philanthropic funders and existing donors.

Other

• Regular out of office work may be required in order that the organisation is able to deliver on its commitments to its stakeholders

• Some UK travel will be required from time to time

Please note that it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role. The job description aims to provide an overview of your remit and core responsibilities. 

SKILLS AND EXPERIENCE

The ideal candidate should display these skills: 

• Influencing, facilitation and communication skills (both oral and written)

• Problem solving and decision making, the ability to stay calm under pressure 

• Excellent organisational skills and the ability to prioritise and deliver to tight deadlines

• Passion and motivation 

• Leadership and collaboration skills

To be successful, it is anticipated that you will have experience working in a fast paced environment, third sector organisation with demonstrable success in meeting financial targets and motivating others;

• Exceptional relationship building, stakeholder management and negotiation skills, with the ability to influence and persuade at the highest level.

• Experience working in a fast-paced environment, maintaining accuracy and working independently to find solutions to problems.

• You have developed fundraising strategies, budgets and plans with success in meeting income targets including 5 and 6 figure gifts.

• Coordinating annual budget reviews and preparing KPI/OKR reports and financial forecasts that help inform strategic decision-making at a senior level. 

• Ability to lead and motivate others, including senior team members; working cooperatively with and through people to reach goals.

• Clear and creative communicator and presenter; strong storytelling skills and a proactive attitude.

• You’ll understand fundraising performance metrics and how to use them in the delivery of objectives as well as showing knowledge in charity law as it applies to fundraising

• Sound knowledge of GDPR legislation and other fundraising regulations.

• Independent decision-making within authorised boundaries with the ability to anticipate and find solutions to potential problems.

• Strong project management and problem solving skills, in addition to superb organisational skills to manage a varied workload.

• Take responsibility for your own professional development.

TEAM CULTURE & BENEFITS: 

By joining the upReach team, you will be joining a team who are committed to supporting you in your career journey and fostering an inclusive culture. 

We offer: 

• Flexible and hybrid working.

• Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us. 

• Birthday leave and volunteering leave

• Enhanced Parental Leave beyond statutory requirements for all team members. 

• 3% Pension Contribution, this increases to 5% after 5 years of working with us. 

• Cycle-to-work and tech buying schemes

• Monthly socials

• Dedication to Staff Wellbeing through our Employee Assistance Programme and annual wellbeing days

• Personal Development Budget, activated after 6 months in the role.

• The opportunity to participate in our fantastic staff networks: 

  • Disability and Inclusion Network

  • Diverse Roots Network 

  • Green Network 

  • LGBTQ+ Network

  • Mindfulness Network

  • Parents and Carers Network 

  • Socio-economic Background Network

READY TO APPLY?

We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible. 

Applications close at 11:59pm, Sunday 31 August. 

EQUAL OPPORTUNITIES

At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Diversity in the workplace creates dynamic and effective organisations and we are actively working to build a more inclusive workforce by continuously improving our recruitment, retention, and development practices. We  encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities , those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.

About Chiva
Chiva works to ensure that children and young people living with HIV have the support and opportunities they need to live well and achieve their greatest potential. We believe they deserve to have their voices heard and taken seriously. We place their experiences and views at the heart of everything we do and are led by their priorities from shaping services to influencing policy, research priorities and professional practice.

Job purpose:
We’re looking for a Participation Officer to ensure that the voices of children and young people living with HIV are at the heart of Chiva’s work.

We’re looking for someone who is passionate about youth empowerment, skilled in participation practice, and confident working with diverse groups of young people.

In this role, you will:

• Support and develop the Chiva Youth Committee (CYC) to shape our charity’s direction and decisions.
• Organise CYC events, campaigns, and support their delivery of the annual Chiva conference CYC led symposium.
• Seek opportunities for young people to influence policy, practice, and raise public awareness.
• Build strong relationships with health professionals, policy makers, and international youth networks.

We want someone with:

• Extensive experience of working directly with young people in a support role.
• A passion for youth engagement and leadership development. 
• Great facilitation, organisation, and communication skills.
• A strong commitment to equity, diversity, and inclusion.

Why Join Us?

• You will play a vital role in shaping the future for young people living with HIV.
• You will get to work in a supportive, inclusive, and values driven team.
• You will be part of a charity with a strong community where young people’s voices genuinely drive change.

Those with lived experience of HIV are especially encouraged to apply.

Please note that we are only able to accept applications submitted on our branded application form. We cannot accept CVs in respect of this post.

Please see the website link for the full job description and details on how to apply.

Deadline for applications: Thursday 25th September 2025 at 5pm.

Interviews to take place on Tuesday 7th and Wednesday 8th October.

You will engage with our existing members to ensure they recieve the best possible support from us. Additionally, you will engage with sectors of our community who are unaware of the benefits of being members.

Responsibilities:

These include

1. To actively seek a thorough understanding of the membership base and the issues affecting them, creating member profiles and advising and briefing stakeholders accordingly.
2. To develop a compelling offer by profile / career stage so as to maintain and improve member retention and engagement levels, and to maximise new member acquisition.
3. To maintain a thorough and up-to-date understanding of services and activities and ensure these are being packaged and communicated in the most effective way.
4. To oversee the implementation of regular market research, including competitor analysis, to identify members/stakeholder needs, to support the rationale for the development of member products and services, and to liaise with and advise other stakeholders as appropriate.
5. To develop member communications in particular around membership renewals and the on-boarding of new members, and to ensure a high-quality member experience.
6. To ensure that membership communications at all touch points within the membership journey or as part of a non-member relationship, remain relevant and up to date.
7. To oversee the new member and renewal process, which is managed by our external partner, and troubleshoot and resolve issues that they cannot

Personal Specification: 

Essential skills, knowledge and qualities: 

1. Experience of working in a customer, member or client facing role
2. Experience of developing and maintaining strong professional relationships with a range of stakeholders
3. Experience of using a CRM management system, preferably Salesforce
4. Excellent communication and interpersonal skills and the ability to positively communicate with a wide range of people in a professional setting, with demonstrable ability to communicate effectively in challenging situations
5. Excellent planning, coordination, organisational and time management skills
6. The ability to analyse data and produce reports
7. The ability to take a proactive approach to independent working, managing your own workstreams effectively, and the confidence to take responsibility for tasks and decisions

Desirable skills, experience, and qualities:

• Interest and/or understanding of the immigration law sector in the UK
• Experience of implementing change and working with others to create new ways of working

Closing date for applications: 7th September 2025. We plan to hold the interviews in person but we can accommodate interviews online at request. Please notify us in your application if we need to make any reasonable adjustments to accommodate you at interview. 

ILPA is an equal opportunities employer. We acknowledge that the legal and charitable sector can be less accessible to people from minoritised, racialised and lower socio-economic backgrounds and we are committed to improving this situation.