Community resilience coordinator jobs in chertsey, surrey
Volunteer Coordinator £31,500 (pro rata)
The Role
Are you passionate about empowering volunteers to make a difference? We're looking for a dedicated and organised Volunteer Coordinator to support the operational delivery of our volunteer programmes at GFS. You'll provide hands-on support to volunteers delivering services for girls and young women across England and Wales, coordinate onboarding and training, maintain volunteer records, and ensure volunteers feel supported, connected and equipped to deliver impactful work.
About Girls Friendly Society
Established in 1875, GFS is one of the oldest UK registered charities working to support girls and young women. We believe in challenging gender inequality by empowering girls and young women. We achieve this by providing groups and opportunities for girls and young women to build friendships, gain confidence, and learn that they are unstoppable. We deliver a programme of activities designed to develop socio-emotional skills such as confidence, self-esteem, emotional wellbeing, and resilience, and recruit and train women volunteers to run those activities in a space designed for girls and young women. We prioritise working in areas of disadvantage.
Why Join Us?
At GFS, we believe in creating a supportive and inclusive work environment where our team can thrive. As part of our organisation, you'll enjoy:
- Remote working with annual in-person opportunities to connect with colleagues
- 25 days annual leave (pro rata), plus bank holidays
- Long service leave after two years
- GFS Pension Scheme with 7.5% employer contribution
- We embrace flexible working and support our employees to work in ways that suit their individual circumstances and responsibilities
- 24-hour access to Employee Assistance Programme
- Season ticket loan
- Annual EDI Learning Days
- Study time and personal training budget nto support your professional development
Our Commitment to Equality, Diversity and Inclusion
GFS is committed to building a diverse workforce that reflects the communities we serve. We actively welcome applications from people of all backgrounds, particularly those from marginalised communities including Black, Asian and minoritised ethnic candidates, LGBTQ+ individuals, disabled people, and those from underrepresented groups.
As part of our commitment to equitable recruitment, we guarantee interviews for candidates from marginalised communities who meet the essential criteria for the role. We are also committed to making reasonable adjustments throughout the recruitment process and in the workplace. If you require any adjustments to support your application or interview, please let us know and we will work with you to ensure an accessible and inclusive process.
Key Dates
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Closing Date: Noon, Sunday 9th November 2025
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Interviews: Wednesday 26th November 2025
The client requests no contact from agencies or media sales.
Insights and Impact Manager £41,738
The Role
Are you passionate about putting girls' voices at the heart of programme design? We're looking for a collaborative and data-informed Insights and Impact Manager to bring research, evidence and learning into our work at GFS. You'll design and lead monitoring, evaluation and learning (MEL) across all programmes, build systems to gather insight from girls and young women, and ensure their experiences directly shape our delivery and strategy.
About Girls Friendly Society
Established in 1875, GFS is one of the oldest UK registered charities working to support girls and young women. We believe in challenging gender inequality by empowering girls and young women. We achieve this by providing groups and opportunities for girls and young women to build friendships, gain confidence, and learn that they are unstoppable. We deliver a programme of activities designed to develop socio-emotional skills such as confidence, self-esteem, emotional wellbeing, and resilience, and recruit and train women volunteers to run those activities in a space designed for girls and young women. We prioritise working in areas of disadvantage.
Why Join Us?
At GFS, we believe in creating a supportive and inclusive work environment where our team can thrive. As part of our organisation, you'll enjoy:
- 25 days annual leave (pro rata), plus bank holidays
- Long service leave after two years
- GFS Pension Scheme with 7.5% employer contribution
- We embrace flexible working and support our employees to work in ways that suit their individual circumstances and responsibilities.
- 24-hour access to Employee Assistance Programme
- Season ticket loan
- Annual EDI Learning Days
- Study time to support your professional development
Our Commitment to Equality, Diversity and Inclusion
GFS is committed to building a diverse workforce that reflects the communities we serve. We actively welcome applications from people of all backgrounds, particularly those from marginalised communities including Black, Asian and minoritised ethnic candidates, LGBTQ+ individuals, disabled people, and those from underrepresented groups.
As part of our commitment to equitable recruitment, we guarantee interviews for candidates from marginalised communities who meet the essential criteria for the role. We are also committed to making reasonable adjustments throughout the recruitment process and in the workplace. If you require any adjustments to support your application or interview, please let us know and we will work with you to ensure an accessible and inclusive process.
Key Dates
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Closing Date: Noon, Thursday 20th November 2025
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Interviews: Thursday 4th December 2025
The client requests no contact from agencies or media sales.
Delivery Manager (North) £42,500 pro rata
The Role
Are you passionate about creating inclusive spaces where girls can thrive? We're looking for an organised and values-driven Delivery Manager (North) to support the delivery of our groups, trips, residentials and events at GFS. You'll line manage Group Coordinators, ensure operational compliance, champion inclusion, and maintain strong communication with volunteers, groups and external partners across England and Wales.
About Girls Friendly Society
Established in 1875, GFS is one of the oldest UK registered charities working to support girls and young women. We believe in challenging gender inequality by empowering girls and young women. We achieve this by providing groups and opportunities for girls and young women to build friendships, gain confidence, and learn that they are unstoppable. We deliver a programme of activities designed to develop socio-emotional skills such as confidence, self-esteem, emotional wellbeing, and resilience, and recruit and train women volunteers to run those activities in a space designed for girls and young women. We prioritise working in areas of disadvantage.
Why Join Us?
At GFS, we believe in creating a supportive and inclusive work environment where our team can thrive. As part of our organisation, you'll enjoy:
- Remote working with annual in-person opportunities to connect with colleagues
- 25 days annual leave (pro rata), plus bank holidays
- Long service leave after two years
- GFS Pension Scheme with 7.5% employer contribution
- We embrace flexible working and support our employees to work in ways that suit their individual circumstances and responsibilities
- 24-hour access to Employee Assistance Programme
- Season ticket loan
- Annual EDI Learning Days
- Study time and personal training budget nto support your professional development
Our Commitment to Equality, Diversity and Inclusion
GFS is committed to building a diverse workforce that reflects the communities we serve. We actively welcome applications from people of all backgrounds, particularly those from marginalised communities including Black, Asian and minoritised ethnic candidates, LGBTQ+ individuals, disabled people, and those from underrepresented groups.
As part of our commitment to equitable recruitment, we guarantee interviews for candidates from marginalised communities who meet the essential criteria for the role. We are also committed to making reasonable adjustments throughout the recruitment process and in the workplace. If you require any adjustments to support your application or interview, please let us know and we will work with you to ensure an accessible and inclusive process.
Key Dates
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Closing Date: Noon, Sunday 16th November 2025
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Interviews: Tuesday 2nd December 2025
The client requests no contact from agencies or media sales.
Delivery Manager (South) £42,500 pro rata
The Role
Are you passionate about creating inclusive spaces where girls can thrive? We're looking for an organised and values-driven Delivery Manager (South) to support the delivery of our groups, trips, residentials and events at GFS. You'll line manage Group Coordinators, ensure operational compliance, champion inclusion, and maintain strong communication with volunteers, groups and external partners across England and Wales.
About Girls Friendly Society
Established in 1875, GFS is one of the oldest UK registered charities working to support girls and young women. We believe in challenging gender inequality by empowering girls and young women. We achieve this by providing groups and opportunities for girls and young women to build friendships, gain confidence, and learn that they are unstoppable. We deliver a programme of activities designed to develop socio-emotional skills such as confidence, self-esteem, emotional wellbeing, and resilience, and recruit and train women volunteers to run those activities in a space designed for girls and young women. We prioritise working in areas of disadvantage.
Why Join Us?
At GFS, we believe in creating a supportive and inclusive work environment where our team can thrive. As part of our organisation, you'll enjoy:
- Remote working with annual in-person opportunities to connect with colleagues
- 25 days annual leave (pro rata), plus bank holidays
- Long service leave after two years
- GFS Pension Scheme with 7.5% employer contribution
- We embrace flexible working and support our employees to work in ways that suit their individual circumstances and responsibilities
- 24-hour access to Employee Assistance Programme
- Season ticket loan
- Annual EDI Learning Days
- Study time and personal training budget to support your professional development
Our Commitment to Equality, Diversity and Inclusion
GFS is committed to building a diverse workforce that reflects the communities we serve. We actively welcome applications from people of all backgrounds, particularly those from marginalised communities including Black, Asian and minoritised ethnic candidates, LGBTQ+ individuals, disabled people, and those from underrepresented groups.
As part of our commitment to equitable recruitment, we guarantee interviews for candidates from marginalised communities who meet the essential criteria for the role. We are also committed to making reasonable adjustments throughout the recruitment process and in the workplace. If you require any adjustments to support your application or interview, please let us know and we will work with you to ensure an accessible and inclusive process.
Key Dates
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Closing Date: Noon, Sunday 16th November 2025
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Interviews: Monday 1st December 2025
The client requests no contact from agencies or media sales.
We are looking for a professional who can join us in assisting in implementing our National Lottery Heritage Fund Project: Local to Global 2.0 – From a resilient to an adaptive network.
This project is exploring devolved power sharing among UNESCO Sites to help build their resilience and adaptability through openness and collaboration.
This is an important administrative and coordinator role in delivering the approved purposes of the grant agreement with the National Lottery Heritage Fund by coordinating events and communications across a national network of natural, cultural and built heritage sites.
The client requests no contact from agencies or media sales.
The Early Intervention Coordinator is a key role within the School Based Needs Service, working as part of the borough and district-based community teams, comprised of NHS staff and third sector workforce under the umbrella of The Surrey Wellbeing Partnership. This team will build support around schools offering a wide menu of services across a cluster of schools based on borough/district boundaries.
The role of the EIC is to deliver and support children and young people through one- to- one direct work, small group sessions and signposting to specialist services. These interventions will be delivered across a network of secondary schools in the Runnymede, Surrey Heath and Waverley areas.
Responsibilities
1. Design, deliver and review evidence-based interventions for children and young people which aim to improve mental health and well-being and build on existing strengths
• Assess the needs and strengths of the referred young person and help them identify individual goals to achieve desired change (Goal Based Outcome Assessments).
• Manage own caseload of children and young people facing a wide range of issues, in both one to one and group settings, to address emerging needs and help build resilience, develop coping strategies and improve their mental health & wellbeing.
• Provide advice, guidance and signposting to young people and their families, that will connect them to resources that will support young people’s wellbeing.
• To operate at all times from an inclusive values base, which recognises and respects diversity and ensures all work is sensitive to a range of ethnic, cultural and religious groups, is gender sensitive and anti-discriminatory.
2. Develop and maintain relationships with key school staff in secondary schools and Schools Based Needs Team
• Work in close partnership and collaboratively with pastoral staff in school, Surrey Wellbeing Partners, Surrey and Borders NHS Partnership, Surrey Children’s Services, local Mental Health Support Teams and other community-based services to provide the most effective service for children, young people and families.
• Ensure that children and young people with more intensive support needs are put in touch with relevant Intensive Intervention services (whilst continuing to provide support until the intensive support is in place).
3. Impact, Monitoring Evaluation and Reporting
• Accurately record individual engagement and evidence of change using appropriate outcomes data to ensure support programmes can be accurately monitored and evaluated.
• To collect and share case studies that demonstrate good practice and the impact of interventions on outcomes for children and young people.
• Work with colleagues and line manager to ensure that your work is aligned to organisational strategy, key objectives and annual plans and budgets.
4. Personal Development/Other Duties
• Keep up to date with good practice, legislation and policies that have an impact on service delivery at Eikon
• Work within Eikon’s internal policies, safeguarding, health and safety, and data protection regulations
• Work as part of a team to lead and inspire collaboration across Eikon
• Attend training as discussed and agreed between yourself and line manager
• Attend team meetings and engage in 1:1 supervision
• Work co-operatively and under the management of The Eikon Charity staff to ensure the highest quality of delivery and support
• Be responsible for equipment/resources linked to service delivery
• Work across multiple geographical locations
Helping young people feel safe, heard and supported



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Croydon BME Forum, in partnership with Macmillan Cancer Support, is tackling ethnic inequalities in health and social care through this “Can You C Me Project”. The Macmillan Team offers personalised support, information, and referrals for individuals affected by cancer, including families and carers, across six South West London boroughs: Croydon, Merton, Kingston, Wandsworth, and Richmond. Working within a team of three, you will be responsible for two boroughs, Croydon and Merton while supporting colleagues as needed.
As a Project Coordinator for the Can You C Me project, you will play a key role in engaging BME communities to enhance cancer awareness and support. Reporting to the Programme Manager, you will lead outreach initiatives, community engagement, and the organisation of project activities across Southwest London. Each coordinator is assigned a specific set of boroughs, collaborating closely with community organisations, faith groups, healthcare providers, and individuals affected by cancer.
Key Responsibilities
· Engage and build relationships with local communities, faith groups, and voluntary organisations to raise cancer awareness and improve support networks.
· Organise and deliver cancer awareness events, workshops, and outreach sessions tailored to community needs.
· Facilitate steering groups with professionals and individuals with lived experience to shape service delivery.
· Plan and coordinate two cancer conferences per year, ensuring they raise awareness, amplify voices, and drive meaningful change.
· Conduct focus groups within designated boroughs to capture insights from the community and ensure services reflect their needs.
· Collect and analyse feedback from service users to inform and enhance project delivery.
· Provide signposting, referrals, and follow-ups to ensure individuals access local voluntary, community, and statutory support services.
· Collaborate with professionals to improve cultural competency in cancer care by delivering upskilling sessions and developing culturally appropriate resources.
· Empower service users by providing accessible information and supporting them in assessing their abilities, setting goals, and making informed decisions about their care.
· Engage with BME communities to identify and address barriers to support and disparities in healthcare access.
· Assist with social media, publicity, and project promotion to enhance engagement and awareness.
· Maintain project records, contribute to quarterly and annual reports, and ensure smooth service delivery.
· Provide compassionate, respectful, and culturally sensitive support to service users, carers, and families.
· Regularly travel across at least two boroughs to deliver support and collaborate with partners.
A - Application form
I – Interview
C – Certificate (original evidence)
Essential Skills & Experience
Assessed
1. Experience in community engagement, outreach or health promotion A/I
2. Strong understanding of health inequalities, particularly within BME communities A/I
3. Experience using a person-centred approach to empower service users in making informed choices A/I
4. Experience working in cancer services, supporting individuals living with and beyond cancer as well as their families, and carers A/I
5. Proven ability to build relationships with primary care, adult social care professionals, and the voluntary sector A/I
6. Experience in organising and facilitating focus groups, steering groups, training sessions, and upskilling workshops A/I
7. Ability to collect, record, and analyse service user data and feedback to inform service improvements A/I
8. Passion for improving health equity and raising cancer awareness A/I
9. Experience working with volunteers and small community groups A/I
10. Experience in content creation and social media engagement for awareness and outreach A/I
11. Holds a valid UK driving license and can commute to various service locations across the borough A/I
Knowledge
1. Understand Personalised Care and cancer support services across Primary, Secondary Care, and voluntary sectors A/I
2. Knowledge of self-care support and the skills required to assist individuals in managing their health A/I
3. Awareness of confidentiality principles when handling service user information A/I
4. Familiarity with cancer pathways, Macmillan Cancer Support, and tools like Electronic Holistic Needs Assessment (EHNA) (desirable) A/I
5. Knowledge of local healthcare structures and community services in Croydon and Merton A/I
6. Engage compassionately with communities hesitant to access healthcare A/I
7. Understand safeguarding principles as they apply to children and vulnerable adults A/I
Aptitudes, skills and competencies
1. Proficiency in Microsoft Office, including Excel and Outlook, and experience using online monitoring systems such as Views A/I
2. Strong interpersonal skills, with the ability to actively listen, motivate, support, and advocate for service users A/I
3. Ability to develop effective relationships with a wide range of customers, organisations, and partners A/I
4. Proactive, dynamic, and able to use initiative to solve problems and drive improvements A/I
5. Strong organisational, planning, and time management skills A/I
6. Ability to accurately collect, monitor, and analyse data, producing KPIs and evaluation reports A/I
7. Self-motivated and able to work independently, meeting deadlines and targets A/I
8. Ability to identify and assess risk when working with individuals
Personal qualities
1. Demonstrates personal accountability, emotional resilience, and the ability to work under pressure I
2. Committed to working in cancer services and improving patient experiences A/I
3. Values equality and diversity, with a strong understanding of its relevance to service delivery A/I
Croydon BME Forum is the umbrella organisation for Croydon’s Black and Minority Ethnic voluntary and community sector
The client requests no contact from agencies or media sales.
Vision: Home-Start believes every parent should have the support they need to give their children the best possible start in life. Main purpose of job: To support Home-Start Southwark’s administrative and operations functions, enabling us to provide the best possible support to families with children under 5 in Southwark and Lewisham.
Our ambition is to continue to develop outstanding services that meet the needs of our community; if you want to be part of our future, we would love to meet you to discuss this further.
Home-Start believes every parent should have the support they need to give their children the best possible start in life.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a part-time Money Skills Coordinator to help us deliver our ambitious plans to equip more individuals with money skills. The primary purpose of this role is to manage Crosslight’s money skills courses that are attended by the local community as well as our debt advice clients. These are delivered online or in-person in a range of different locations across our network.
The role holder will take ownership of the planning and running of our money skills workshops, including setting them up on our systems. They will also act as a ‘champion’ for the courses, promoting them internally and externally, including through community engagement and outreach in different locations. And they will have the opportunity to deliver some of our workshops, as well as supporting and equipping our volunteers to do so to a high standard.
For the right candidate, this role is an exciting opportunity to play a part in supporting a wide range of people, through excellent organisational, interpersonal, technical and presentation skills.
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Full training given
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The role is based in our Kensington head office and across a range of locations in South & West London and West Kent, delivering in-person support to our branches running our Money Skills workshops. The role will also entail some evening working e.g. workshops, forums or team training (TOIL will be available). There may be some opportunities for remote working.
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Contract start date (as soon as possible)
The client requests no contact from agencies or media sales.
Contract type: Self-employed
Location: Home-based, working with schools and farms across Essex (please see Job Description for locations)
Daily rate: £158.90 for Farm Discovery / £167.30 for Food Discovery, plus expenses
Closing date: Midday, 3rd November 2025
Are you passionate about inspiring children to connect with food, farming, and the countryside?
The Country Trust is seeking a Food and Farm Discovery Coordinator to deliver engaging, hands-on learning experiences for primary school children across Essex and nearby areas. You’ll run cooking and gardening sessions in schools, organise and lead farm visits, and build lasting relationships with teachers, farmers, and food producers.
We’re looking for someone with proven experience working with children, a love of cooking and gardening, and enthusiasm for bringing the natural world to life. You’ll need excellent communication skills, confidence managing groups outdoors, strong organisation, and the ability to work independently as part of a supportive national team.
This flexible, home-based role typically involves 1.5–2.5 days per week during term time, with paid training, meetings, and development days. A full driving licence, access to a car, and basic IT equipment are essential.
Join us to make a real difference in children’s lives by helping them explore where food comes from and discover the world around them.
Please note: We practice Safer Recruitment and do not accept CVs.
Closing date: Midday, 3rd November 2025
The client requests no contact from agencies or media sales.
Mental Health and Wellbeing Manager
We are seeking a passionate mental health professional to lead and inspire wellbeing initiatives for those at risk of homelessness in London.
Position: Mental Health and Wellbeing Manager
Salary: £37,880 (ILW) Per Annum Plus Pension & Other Benefits
Location: London
Hours: Full-time, 37.5 hours per week
Contract: Permanent
Closing Date: Sunday 2nd November
Interview date: 7th November 2025
About the Role
In this pivotal role, you’ll lead the development of creative and innovative mental health and wellbeing initiatives across London services. You’ll focus on promoting positive coping strategies, embedding trauma-informed practice and ensuring psychologically informed environments for staff, volunteers and clients.
You’ll oversee coordination of mental health and substance misuse work, deliver workshops and reflective practice training, and provide practical advice and guidance to frontline staff. You’ll also build strong partnerships with statutory and community mental health services, ensuring timely access to support for those who need it most.
Key Responsibilities
- Lead and deliver initiatives that support positive mental health and wellbeing
- Embed trauma-informed practice and psychologically informed environments
- Supervise the Mental Health and Substance Misuse Coordinator
- Train and advise staff in supporting people with complex mental health needs
- Deliver workshops, training and reflective practice sessions
- Build and maintain strong external partnerships
- Ensure policies and resources are up to date and accessible
- Monitor and report on outcomes to funders and senior management
- Manage expenditure within budget and maintain accurate records
- Uphold safeguarding, quality assurance and data protection standards
About You
This is a strategic, empowering role suited to someone with a deep commitment to mental health and social impact. You’ll bring a strong understanding of the intersection between homelessness and mental health, as well as experience supporting individuals with complex needs.
To succeed, you will have:
- A strong understanding of the challenges faced by people experiencing homelessness and mental health issues
- A background in mental health, counselling, psychology, social work or a related field
- Proven experience supporting people with complex needs
- Experience delivering training and embedding trauma-informed practice
- Strong safeguarding knowledge
- Experience managing staff or volunteers
- Good knowledge of statutory and community mental health networks
- Excellent communication and partnership-building skills
- A reflective, values-driven approach and commitment to making a difference
In return for working here, you will receive:
- A comprehensive training package tailored to your needs and role
- Commitment to continued professional development with internal mentoring.
- Flexible working model for suitable roles.
- Supportive flexitime and toil arrangements.
- 26 days annual leave rising to 30 after five years’ service.
- Family friendly leave policies including - maternity, adoption and parental leave and Carers leave.
- Financial wellbeing offering interest free loans and advances
- Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
- Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
- Cycle to Work scheme and interest-free season ticket loans.
- Discount vouchers including gym, retail, food & drink, travel, electricals and more.
- Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
- International Accident Cover – accidental death, permanent disability
- Death in service (4x Base salary)
- Legal Advice line
About the Organisation
A leading homelessness charity supporting vulnerable young people and adults across the UK. The charity’s mission is to prevent homelessness, increase resilience, and promote opportunities through housing and support services. Grounded in Vincentian values, which focus on the potential of people and a commitment to action, inclusion and dignity.
As part of the team, you’ll receive full induction, training in the Endeavour model, and ongoing supervision and reflective practice support.
An enhanced DBS check will be required for this role.
Other roles you may have experience of could include: Mental Health Lead, Wellbeing Manager, Psychological Wellbeing Practitioner, Counsellor, Clinical Support Lead, Recovery Worker, Mental Health Coordinator, Mental Health Project Manager, Health and Wellbeing Officer, Trauma-Informed Practitioner. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Vision: Home-Start believes every parent should have the support they need to give their children the best possible start in life. Main purpose of job: To ensure Home-Start's Southwark’s finance and operations systems best meet the needs of the organisation, enabling us to provide the best possible support to families with children under 5 in Southwark and Lewisham.
Our ambition is to continue to develop outstanding services that meet the needs of our community; if you want to be part of our future, we would love to meet you to discuss this further.
Home-Start believes every parent should have the support they need to give their children the best possible start in life.
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT.
The role is based at the Crisis Brent Skylight in Harlesden, some local travel may be required.
About the role
We are looking for an experienced individual who is passionate and knowledgeable about leading the drive for evidence-led change in local systems for some of the most excluded members of our community and to drive forward the delivery of Built for Zero in Brent. The role requires excellent leadership skills to bring together a range of stakeholders to focus on the challenges, provide solutions to longstanding barriers and problems and inspire positivity and resilience. The role will be line managed by Crisis but embedded within Brent Council.
About you
To be successful in this role you will have:
- Experience of achieving system change through partnership, collaboration and use of data
- Ability to identify key barriers to progress and problem solve sensitively and collaboratively, maintaining strong and positive working relationships
- Experience or in depth understanding of housing/ homelessness, adult social care, health, criminal justice, or other relevant sectors, with an ability to work across boundaries.
- Excellent self-management and project management skills and an ability to monitoring progress and achieving deadlines and outcomes
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Tuesday 28 October 2025 at 23:59
Interview date and location: Thursday 6 November 2025 at Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT.
If you would like to have an informal conversation about the role, please email us and we will arrange a call with the hiring manager.
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Young People Support Worker (Floating)
We have a new role available for a Young People Support Worker to work with vulnerable people across the seven West London Boroughs to support them maintaining tenancies after time experiencing homelessness.
Position: Young People Support Worker (Floating)
Location: West London Area
Contract: Permanent
Hours: Full Time (37.5hrs)
Salary: £27,636 Per Annum (ILW) Plus Pension and Other Benefits
Closing Date: Monday 3rd November, 2025
About the Role
As a Floating Support Worker, you will work with individuals who have experienced homelessness to help them maintain their accommodation and improve their quality of life. Supporting people across the seven West London boroughs, you’ll provide tailored, person-centred support that empowers people to live more independently.
Key responsibilities include:
• Assessing clients and creating support plans focused on housing stability, life skills, work, learning and wellbeing
• Delivering practical support and life-skills training to help people sustain their accommodation
• Providing advice, advocacy and signposting to relevant agencies and services
• Maintaining accurate records and contributing to team and case management meetings
• Building strong partnerships with local authorities, outreach teams and support agencies to achieve the best outcomes for service users
About You
You’ll be committed to supporting vulnerable people to build their confidence and independence. You’ll also bring:
• Experience supporting people with complex needs such as mental health issues, substance use, domestic abuse or offending behaviour
• Knowledge of housing and benefits systems, and an understanding of the criminal justice system
• The ability to work independently and use sound judgement while being a strong team player
• A good understanding of safeguarding and professional boundaries
• IT literacy including the ability to use reporting systems and data capture tools
• A commitment to equality, diversity and inclusion in all aspects of your work
• Flexibility to travel and attend meetings or appointments as needed
In return for working here, you will receive:
• A comprehensive training package tailored to your needs and role
• Flexible working model for suitable roles
• 26 days annual leave rising to 30 after five years of service
• Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
• Discount vouchers including gym, retail, food & drink, travel, electricals and more.
• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
• Death in service (4x Base salary)
• Legal Advice line
About the Organisation
The employer delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.
You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.


