Community services volunteers volunteer roles in bury saint edmunds, suffolk
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for volunteers who can meet with our clients in and around Central London on a regular weekly or fortnightly basis for at least six months, longer if possible.
Your meetings might involve sitting and chatting in our clients home or going out together, for a walk, a talk in a coffee shop, for a wonder around the shops, or even visiting places of interest, museums for example.
Our clients are older 1st and 2nd generation Scots living in London who are lonely or socially isolated, and would benefit from regular companionship. Our service works across London, currently, we have clients waiting in Islington, Camden, Tulse Hill, Brockwell, Putney and other areas.
We provide training before you start, ongoing support once you are matched, out of pocket expenses, references, social events newsletters and more!
Giving someone who is lonely, socially isolated, or needs someone to venture out with,the simple gift of time and companionship could make the world of difference to their emotional and physical wellbeing, As one of our Buddies said recently, “this is an easy, very meaningful way to help someone and is immensely rewarding and fun!”
Please note, this is an unpaid voluntary role and applicants must be living in or around the London area.
Please contact us for more information, and a very warm welcome!
Skills & Characteristics Required for Befriending are:
- Able to hold a good conversation and listen well
- Friendly, warm, non-judgemental
- Honest, trustworthy, reliable and committed to helping others
- Empathy and patience
- An understanding of the need to work within the framework of our policies and procedures.
We will process a DBS check for all successful applicants and request two references.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Access Academia
Access Academia is the charitable umbrella which was created out of the creation of the student-led publication, the Journal of Intersectional Social Justice. When Journal of Intersectional Social Justice (JISJ) was created, there were not any expectations for the project to be any more than that: a student-led academic publication. However, as it rolled on, attention for the project widened and it began to cover other topics and get involved in other realms of knowledge sharing, activism, and content creation. The creation of the seminal Access Series on the Intersections blog springboarded the idea for the JISJ to turn into something much more than a simple academic publication. Now as we have restructured the JISJ into Access Academia, we are finalising our official registration as a charitable incorporated organisation (CIO) in the UK.
Our core purpose is to Make Academia More Accessible. We plan to accomplish this by many different avenues, as obviously it is a very wide-ranging goal! The main ways we plan to do this are through encouraging Open Access academia and knowledge sharing through the Access Series, expanding the themes covered on Intersections with additions such as Mental Health Mondays and Colonialism in Subject, creating accessible content across our social media platforms which encourages truthful and accurate knowledge sharing and activism, running research events to encourage students to publish and interact with academia, covering inside stories of academia, running student engagement programmes to try and make academia less of an Ivory Tower, and much more!
What is a Volunteership?
A volunteership is a unique hybrid opportunity that combines elements of volunteering and interning. Participants commit to working with a charity or nonprofit organization for a specified period of time, fulfilling a set of responsibilities and expectations. In return, they gain valuable experience, receive a letter of recommendation, and are offered LinkedIn endorsements. Additionally, they may have the chance to continue working with the charity through future hiring cycles as long as they remain a student. This experience provides both personal fulfillment through giving back to the community and professional development for future career opportunities.
Volunteership: Outreach Coordinator
Duration: May to August 2025
Eligibility: Must be currently enrolled as a student
Requirements:
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Currently enrolled in an undergraduate or postgraduate program.
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Strong interest in community engagement and networking.
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Excellent written and verbal communication skills.
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Ability to craft compelling emails and messages tailored to different audiences.
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Organizational skills to track outreach efforts and meet targets.
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Comfortable using email outreach tools (e.g., Mailchimp, Google Sheets, etc.) or willingness to learn.
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Experience with or interest in nonprofit work is a plus.
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Ability to meet deadlines and manage multiple outreach tasks.
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Passion for contributing to social impact and building connections that support charitable initiatives.
Duties & Responsibilities:
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Email Outreach:
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Meet a monthly email outreach quota, targeting potential partners and other key stakeholders.
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Craft personalized and engaging outreach emails to build and maintain relationships with various groups.
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Follow up with contacts to nurture relationships and drive engagement with the charity's initiatives.
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Community Engagement:
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Assist in developing and implementing outreach strategies to expand the charity’s network and reach.
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Help coordinate outreach efforts for specific campaigns, events, or initiatives.
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Track responses and report on outreach success rates, identifying areas for improvement.
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Research & Networking:
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Conduct research to identify new potential partners, supporters, or collaborators for the charity.
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Assist with compiling contact lists and gathering relevant information for outreach purposes.
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Campaign Support:
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Support the development of email campaigns, including drafting email copy and ensuring timely distribution.
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Help maintain and update the charity's contact database, ensuring accuracy and compliance with privacy standards.
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Post-Event & Programme Reporting:
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Help in post-event evaluations, collecting feedback from participants, and reporting on outcomes.
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Assist in maintaining and updating event and programme documentation for future reference.
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Collaboration & Teamwork:
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Collaborate with internal teams and volunteers to ensure Access Academia's message is shared correctly and consistently.
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Contribute and attend all meetings for the Outreach & Marketing team and directions from the Director of Outreach & Marketing.
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Meet all given deadlines on time and consistently.
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What You’ll Gain:
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Hands-on experience in outreach, community engagement, and relationship management.
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Opportunities to develop communication skills, including email marketing and networking strategies.
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A letter of recommendation upon successful completion of the volunteership.
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Certification of participation at the end of the volunteership.
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LinkedIn endorsements and the chance to be considered for future hiring cycles with the charity.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you a Sylheti speaker looking for a meaningful way to give back to your community? We invite you to become a volunteer for our Talking Bubble Project!
Many older adults and vulnerable individuals in the UK’s Sylheti-speaking community experience loneliness and isolation. By offering just a small amount of your time each week, you can make a big difference by providing companionship and a friendly voice in their native language.
What is the Talking Bubble Project?
☎︎ A phone-based service that connects volunteers with individuals who may feel isolated or lonely. Through regular phone calls, you’ll have the opportunity to build friendships, brighten someone’s day, and provide much-needed emotional support—especially for those who feel more comfortable speaking Sylheti.
Why volunteer with us?
✔ Support members of the Sylheti-speaking community in the UK
✔ Make a meaningful impact on someone’s life
✔ Enjoy flexible volunteering hours
✔ Receive training, ongoing support, and a reference upon completion
✔ Enhance your own sense of fulfilment and purpose
How to get involved:
Simply fill out the application through CharityJob's website or by following this link: [https://lnkd.in/e36t8zWB]. No previous experience is required—just a friendly, compassionate nature and a willingness to listen.
Open to UK residents only.
Help us spread kindness and connection within the Sylheti-speaking community across the UK!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Communications Volunteer for the Bury St Edmunds Group. As our Communications Volunteer you’ll make sure people know they have a local MS Society group to turn to.
In this role you’ll be able to develop your writing skills, and gain an experience of communicating across a range of digital channels.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At MS Society all our activities and services are shaped by our MS community – people affected by MS, volunteers, staff and other experts.
We involve our community in every level of shaping our work – from consultation and engagement, to decision-making and insight groups. That’s how we make sure we meet the needs of our whole community and that what we do works for everyone.
We are looking for Co-production Champions so they can raise awareness about principles of involvement and co-production within the MS community, so that members of our Community can help us to ensure that co-production is at the core of all our activtites.
In this role you will:
represent our MS community
engage with and influence decision makers
inspire people to get involved by delivering presentations at events
and make sure our community’s voice is heard.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At MS Society all our activities and services are shaped by our MS community – people affected by MS, volunteers, staff and other experts.
We involve our community in every level of shaping our work – from consultation and engagement, to decision-making and insight groups. That’s how we make sure we meet the needs of our whole community and that what we do works for everyone.
We are looking for Co-production Champions so they can raise awareness about principles of involvement and co-production within the MS community, so that members of our Community can help us to ensure that co-production is at the core of all our activtites.
In this role you will:
represent our MS community
engage with and influence decision makers
inspire people to get involved by delivering presentations at events
and make sure our community’s voice is heard.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At MS Society all our activities and services are shaped by our MS community – people affected by MS, volunteers, staff and other experts.
We involve our community in every level of shaping our work – from consultation and engagement, to decision-making and insight groups. That’s how we make sure we meet the needs of our whole community and that what we do works for everyone.
We are looking for Co-production Champions so they can raise awareness about principles of involvement and co-production within the MS community, so that members of our Community can help us to ensure that co-production is at the core of all our activtites.
In this role you will:
represent our MS community
engage with and influence decision makers
inspire people to get involved by delivering presentations at events
and make sure our community’s voice is heard.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Breastfeeding Network's services are essential for both families and reducing pressure on health services. We are seeking a new Treasurer to ensure we can meet increased demand.
About The Breastfeeding Network
The Breastfeeding Network (BfN) is the leading charity providing infant feeding and breastfeeding information and support that women and families trust at one of the most vulnerable points on their parenting journeys.
We work across the UK and aid women and families to feel supported in their feeding choices and are able to breastfeed for as long as they choose.
What will you be doing?
BfN is the leading charity providing infant feeding and breastfeeding information and support that women and families trust at one of the most vulnerable points on their parenting journeys. We work across the UK and support women and families to feel supported in their feeding choices and are able to breastfeed for as long as they choose. BfN is a Scottish registered charity and a Charitable Incorporated Organisation, registered at Companies House.
The Treasurer will work closely with the Finance and Systems Manager and CEO to provide effective leadership on the financial good governance and resilience of BfN.
Main duties and tasks
The Treasurer has specific key responsibilities relating to their financial knowledge and experience. These include inputting technical expertise and overseeing where appropriate:
· Budgeting, financial control and reporting;
· Fraud risk reduction;
· Management of deposits and investments;
· Contract review and management including potential VAT implications;
· Meaningful reporting to the Directors, regulators and high value/ risk donors;
· Appointment and management of the auditors;
· Managing short and long term cash flow and reserves policy;
· Cost recovery of core expenditure needs;
· Accounting systems, policies and records
The Treasurer will also help the full Board to understand and consider the financial implications of significant decisions.
The Treasurer will be one of the counter-signatories for online banking and applications to high value funders.
For full details, please request the candidate pack from the TrusteeWorks team at the email address provided.
This is a remote opportunity.
What are we looking for?
The successful candidate will have a background as a chartered accountant, with experience of risk and strategy. An experience of working with public sector or charities and an understanding of charity finance will be desirable.
Essential
Qualified accountant with hands on experience of managing the finances of an organisation (or equivalent level, Qualified by experience)
Understanding of charity and/ or public sector finances or chartered / management accountant, ready, and able to proactively gain the understanding and insight on charity and public sector finance required for this role
Basic IT skills relevant to the requirements of the role
Hands on experience of governance in a charity or comparable resource-constrained organisation
Experience of managing relationships with auditors and regulators
Strong affinity with and commitment to the work of BfN
Proven ability to communicate and explain financial information to a board and other stakeholders
Understanding and commitment to undertake governance and legal duties, including Treasurer responsibilities in particular
Availability to attend Board, FAR and other required meetings, in person or virtual – dates agreed by consultation in advance
Ready, willing and able to provide ad hoc advisory input as required to the Finance and Systems Manager, CEO, FAR, Chair and wider Board by email and attend remote meetings with BfN
Desirable
Hands on experience of managing or auditing a charity’s finance
Knowledge / experience of the charity SORP
Experience of contributing to business planning
Knowledge of the infant feeding, early years, health or similar sectors
What Difference will you make?
By contributing to a charity that achieves phenomenal impact for women and families, you will have a rewarding opportunity to apply your skills and experience in accounting and finance, for good. You will know that your expertise and insight can really support in an increasingly challenging operating climate, for charities as a whole, not least in the health and social care sector.
Becoming a Director of BfN you will join a charity which is trusted by healthcare professionals and parents alike for the consistent quality of the services we run through mums and parents who have breastfed themselves. You will know the charity makes a difference and has a track-record of effective management and governance.
Time Commitment
Hours: Anticipated to be between two and two-and-a-half days per month.
Deadline: 9am, Monday 12th May 2025
Before you apply
The TrusteeWorks team at Reach Volunteering are supporting The Breastfeeding Network with their Treasurer recruitment. Questions and applications should be submitted via TrusteeWorks in the first instance.
To express your interest in the position, please send an up-to-date CV / Linkedin profile and covering letter outlining why you are interested in becoming our next Treasurer and your relevant skills and experience (see both the Role and Person specification).
Please send applications and enquiries to the TrusteeWorks team at the email address specified below.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At MS Society all our activities and services are shaped by our MS community – people affected by MS, volunteers, staff and other experts.
We involve our community in every level of shaping our work – from consultation and engagement, to decision-making and insight groups. That’s how we make sure we meet the needs of our whole community and that what we do works for everyone.
We are looking for Co-production Champions so they can raise awareness about principles of involvement and co-production within the MS community, so that members of our Community can help us to ensure that co-production is at the core of all our activtites.
In this role you will:
represent our MS community
engage with and influence decision makers
inspire people to get involved by delivering presentations at events
and make sure our community’s voice is heard.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Chatterbox Befrienders offer one-to-one telephone support and will call a client once a week offering companionship and a listening ear for an individual who might otherwise go unheard. Chatterbox volunteers befriend a variety of people including carers, socially isolated individuals who are struggling with loneliness, people with ill health and those that have been bereaved.
This role could be for you, if you:
- Would like to make a real difference in someone’s life
- Want to challenge loneliness and can commit to a weekly phone call
- Are a good listener
- Are empathetic, patient and of a caring nature
- Have good verbal and inter-personal communication skills
- Recognise the importance of confidentiality and can uphold this in practice
- Are committed to inclusion and treating people with dignity and respect
Requirements of a Befriender include:
- Calling your client once a week for a chat of up to 45 minutes; this is a 26 week initial commitment, at the end of which each client’s needs are reviewed
- Completing an online call log record promptly after each phone call
- Ensuring immediate contact with the Chatterbox Coordinators if you feel that the client might be a risk to themselves or others
- Liaising with the Chatterbox Coordinator on a regular basis regarding the service, as well as discussing personal learning and development needs
- Respecting service standards, appropriate boundaries and recognising the range of policies and procedures that impact on befriending vulnerable adults
Benefits of this role may include:
- Knowing you are making a difference to someone’s life
- Joining the Omega Team who are taking action against loneliness and isolation
- An opportunity to enhance your CV or learn new skills
- An opportunity to engage with your community
Support and training provided:
- Omega Chatterbox induction program
- Safeguarding training
- Ongoing support from Chatterbox Coordinators for all questions, concerns, and support
- Out of pocket expenses are reimbursed and a mobile phone can be provided if appropriate
- Monthly Befriender group support meetings via the Zoom app
Location of the role:
- Home-based
When are you needed:
- Provided on enquiry
A Disclosure and Barring Service (DBS) check is required for this role. If you have a criminal record this does not automatically prevent you from being considered as an Omega Chatterbox Befriender. We will take into account the nature of the offence, when it happened and whether it is relevant to the voluntary role. If you are shortlisted, this will be discussed with you during the recruitment process.
Omega is a registered charity dedicated to reducing social isolation and loneliness.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Every child deserves the chance to succeed, regardless of their background. Action Tutoring is a charity dedicated to closing the attainment gap and creating a more equitable future for young people.
We're building a diverse community of tutors passionate about educational equity. We are seeking dedicated volunteers from all walks of life to tutor and support pupils facing socio-economic disadvantage in maths and English.
As a volunteer tutor, you’ll:
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Tutor a group of 1-3 pupils (primary or secondary), with options to support online or in-person.
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Dedicate just one hour a week for a 10-20 week programme.
We provide the resources - you bring your enthusiasm! You’ll use our workbooks to deliver your sessions.
Whether you're a university student, a working professional, retired or simply looking to give back, your hour a week can open doors to brighter futures for these young people and make a lasting impact.
What you'll gain:
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Comprehensive training (2-hour induction, technical training for online tutors, optional further skills training).
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Ongoing support from your dedicated programme coordinator.
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Structured session plans and workbooks.
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Travel expense reimbursement (up to £5 per session).
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Free DBS check.
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Optional tutor socials and buddy system.
We look for volunteers with:
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Solid subject knowledge in the area they wish to tutor, which may be demonstrated by a degree or grade B at A-level qualification (or equivalent) or relevant experience.
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The ability to explain concepts clearly and patiently.
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A commitment to supporting pupils’ academic progress.
We recognise that valuable experience can be gained through diverse routes. If your qualifications differ from those mentioned, we still encourage you to apply. Please highlight any relevant experience or skills in your application.
We welcome applications from volunteers across England, Wales, Scotland, and Northern Ireland. (Please note: This is a volunteer, unpaid position.)
Our programmes run during term time, and you can sign up at ay time throughout the year.
Our volunteers say:
" The Action Tutoring team has been fabulous in their support: timely updates, always available, closely following progress, and ready to intervene where needed, very professional indeed!"
"Volunteering is very rewarding. I would say the skills that one develops from teaching the pupils are transferable to any walk of life and make you a better person. I would highly recommend it."
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This flexible home volunteering role is worthwhile and rewarding. Make a real difference writing letters. As a Volunteer Penpal Writer you’ll be a key member of the Letterbox Team. Your letters will cheer someone up and establish a trusting, supportive relationship with a client who might be lonely or socially isolated.
What tasks can this role include (some or all of the following):
- Writing letters to clients
- Building trust and companionship with a client through correspondence. Omega befriends a variety of people including: caregivers, the lonely, isolated or people with ill-health.
- Liaising with the Letterbox Team by email or post.
- Respecting service standards, appropriate boundaries and recognising the policies and procedures that are necessary when befriending adults at risk.
- Making suggestions to help us improve the service we provide to clients and Volunteer Pen pal Writers.
This role could be for you, if you:
- Enjoy writing and receiving letters
- Are enthusiastic and self-motivated
- Associate strongly with Omega’s values and strategy
- Have knowledge or understanding about a variety of client issues including caring, feeling isolated and lonely and its impact on people and society
- Have satisfactory written and inter-personal communication skills
- Recognise the importance of confidentiality and can show this in practice
- Are committed to inclusion, treating people with dignity and respect
What support and training will be provided?
- Feedback from clients and colleagues
- Regular and ongoing support from Letterbox Team Leader
- Answering questions
- Stationary and pre-paid envelopes can be provided making the service free.
- Opportunity for peer support events and invitation to Omega events
- Reward system and opportunity for volunteer of the month rewards
What are the benefits for you?
- Knowing you are making a difference to someone’s life by doing something you enjoy
- Joining the Omega Team, who are taking action against loneliness and isolation as well as helping people in crisis
- An opportunity to enhance your CV or learn new skills
- An opportunity to engage with your community
Location of the role:
- Mainly your home
When are you needed?
- At a time to suit you
Omega is a registered charity dedicated to reducing social isolation and loneliness.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Store Collection Coordinator
RSPCA Suffolk Central Branch
Are you passionate about animals and eager to make a difference in their lives? If so, we’d love to hear from you! The RSPCA Suffolk Central branch has several volunteer opportunities available—come and join our team to help improve animal welfare.
Our fabulous team of volunteers run regular store collections across Suffolk helping to raise valuable funds and spread awareness of our vital work and upcoming fundraising events. We are looking for a Volunteer Store Collection Co-ordinator to help plan and organise these collections in both the East Suffolk area (Felixstowe to Needham Market) and West Suffolk area (Stowmarket to Bury St Edmunds)
Role responsibilities:
- Liaise with our Community Engagement Administrator on locations/dates required and ensure bookings confirmed with store/head office.
- Co-ordinate with Store Managers on logistics/timings for the day.
- Book in volunteer collectors before each date (usually around 6 required for 2 hour shifts each), with assistance from Community Engagement Administrator and send information/reminders before the day to the team.
- Prepare collection buckets with labels and seal with ties.
- Deliver buckets, table and literature to a collector who is doing the first shift.
- Collect the buckets, table and literature from the last collectors and deliver the buckets to a Trustee to count/bank the takings.
- Follow up communications to volunteers, branch team and store manager notifying them of collection total and sending thank you’s.
What we are looking for
As a collection coordinator you will enjoy interacting with people and making money for a good cause, you will be;
- Friendly and confident at talking to people
- Experienced in retail and/or customer service although this is not necessary as full training will be given
- Good communication and numeracy skills
- Have access to a vehicle
What we can offer you
Training and support will be provided throughout your time with us, you’ll also benefit from;
- Meeting new people and making new friends in your local area
- Learn new skills to add to your CV, such as customer service, multi-tasking, merchandising, and many more
- Induction and training relevant to your role
- The opportunity to make a huge difference to the welfare of animals
Our voluntary roles are subject to an informal interview and trial period. We may ask you to provide contact details for two referees and depending on the position you may be required to sign an agreement and undergo specific training before starting the role.
We hope you are interested in volunteering for our branch!
If you are passionate about improving animal welfare, we would love to hear from you
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Community Support/Reach Out volunteer will be volunteering remotely, providing online support and guidance to visitors of The Forward Trust Website communicating in real time using web chat.
The Reach Out Service sits within our Recovery Support Department and is aimed at offering friendly and confidential listening support and assistance. The role involves utilising your communication skills to establish rapport with individuals seeking drug and alcohol help and or to talk about their mental health or other varied life challenges. You will be supporting people who are seeking help for drugs and alcohol help for themselves or from family members concerned for their loved one.
Training is provided to all volunteers to support them with their volunteering role and enable them to further their skills and experience with our client group.
ACCOUNTABILITIES
Time Commitment: We recommend that volunteers can commit to an average of 3 hours online per week for a minimum period of six months.
Service Delivery
- Be available for the duration of the shift to answer web-chat/calls as they happen.
- Engage with individuals in a friendly and empathetic manner.
- Gain an understanding of the individual needs and sign post to appropriate organisations for further support or explore specialist services as required.
- Link individuals into Forward Trusts community drug and alcohol services when required and link individuals into drug and alcohol help in other geographical areas where Forward Trust does not have a service.
- Report any Safeguarding concerns to shift supervisor and follow safeguarding procedures as appropriate.
- Respond to offline messages at the beginning of each shift.
- Debrief with and ask for support and guidance from Reach Out Coordinator regarding any concerns arising from web chat conversations.
- Provide handover to supervisor and/or next volunteers covering the shift prior to logging off
- To book shifts in a timely fashion and inform the Reach Out Coordinator of any need to cancel a shift at the earliest opportunity.
- Engage with support and supervision offered by placement supervisor.
CHECKS REQUIRED FOR THE ROLE
- 2 References (this may be from a keyworker, volunteer supervisor, tutor or sponsor if you are not able to provide a work reference)
- Enhanced DBS Check
Perks and Benefits
TRAINING & INDUCTION
Induction training will be provided to the volunteer and will include the following E-Learning (Data Protection/GDPR/PECR, Safeguarding – Knowledge and Health & Safety – Knowledge).
A full induction to your team including placement specific policies and procedures. Additional volunteer training will be discussed and offered according to the need of the volunteer in placement.
Skills You'll Need
Below is a list of the qualities that we are looking for from volunteers:
- If in recovery, to be 12 months abstinence from all mood altering substances.
- Must be over 18 years of age.
- Ability to use computers and IT equipment.
- To have good verbal and written communication skills.
- To have a clear understanding and maintain a high degree of confidentiality.
- To have a clear understanding of how to set and maintain boundaries.
- To have the ability to reflect and receive feedback.
- To be reliable, flexible and committed.
- To treat individuals with respect and dignity.
- To have the ability to follow instructions.
- To be committed to own learning and development.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help us to make a difference tackling loneliness in Oxfordshire.
We are a pioneering charity who have been changing lives for more than 40 years.
If you have experience in fundraising and would like to help us to develop our income generating approach, we would love to hear from you. Your expertise in fundraising will be instrumental in ensuring the financial sustainability and growth of our organisation.
Job description available on the Archway Foundation website (details attached).
If you'd like to discuss the role with the CEO, please call our office to arrange a call or email (details attached).
We actively encourage applications from individuals belonging to underrepresented groups.
We are a registered charity providing a pathway of support to alleviate the hurt and distress, caused by loneliness and social isolation.

The client requests no contact from agencies or media sales.