Community services volunteers volunteer roles in eastcote, greater london

Join Design in Mental Health Network as a Trustee and help shape the future of mental health environments. Provide strategic guidance, support innovation, champion co-production, and ensure our work delivers real-world impact through inclusive, evidence-based design.

About DiMHN:

The Design in Mental Health Network (DiMHN) is a UK-based charity dedicated to transforming mental health environments through inclusive, evidence-based design. Our network brings together professionals from healthcare, design, policy, and lived experience to improve mental health outcomes and create spaces that promote dignity, safety, and healing.

Role Overview:

As a Trustee, you will help guide the strategic direction of DiMHN, ensure effective governance, and champion our values. Trustees are expected to provide strategic oversight and contribute expertise to subgroups or advisory functions.

Why Join Us

Joining the Board of DiMHN presents an opportunity to shape the future of mental health environments across the UK and beyond.

You’ll be part of a passionate, forward-thinking community working at the intersection of design, care, and lived experience. 

As a Trustee, you’ll:

• Shape strategic direction to drive meaningful change in mental health environments across the UK and beyond.

• Collaborate with a diverse network of leaders, experts, and lived experience advocates, influencing the future of mental health design.

• Provide governance and oversight that ensures the charity’s growth, sustainability, and impact.

• Champion inclusivity by elevating voices often excluded from design and decision-making processes

• Influence policy, standards, and innovation at national and international levels to embed evidence-based design in mental health care.

Who We’re Looking For

We’re looking for people who believe in the power of design to change lives. Whether you come from healthcare, design, research, lived experience, or another walk of life, if you’re motivated by the idea of creating more inclusive, compassionate mental health environments, we want to hear from you.

We have two Trustee vacancies and warmly welcome applications from both first-time trustees and those with previous board experience. 

We value fresh perspectives and offer support to help you thrive in the role. We are especially interested in individuals who can bring insight in one or more of the following areas:

• Mental Health Services & Policy: Clinical, community, lived experience, commissioning, or estates, facilities and planning.

• Digital Health & Technology: Expertise in AI, immersive tech, digital platforms, or digital strategy in care settings.

• Finance & Commercial Strategy: Income generation, business development, or financial planning in health, social impact, or design sectors.

• Research & Evaluation: Academic or applied research, impact measurement, or policy analysis.

We’re also looking for Trustees who embody our values:

At DiMHN, our work is grounded in our core values. We’re looking for Trustees who reflect these values through both mindset and action:

Be Courageous – You’re willing to ask challenging questions, confront assumptions, and help push boundaries to make mental health spaces more inclusive and compassionate.

Empathy in Design – You understand that good design starts with empathy. Whether through lived experience or professional perspective, you value collaboration and co-production with those who access mental health care and support.

Evidence-Led, Impact-Driven – You’re curious, reflective, and motivated by real-world change. You use evidence to guide decisions and are focused on outcomes that make a difference.

Improve Together – You believe in learning together. You’re generous with your skills and committed to helping the DiMHN and the wider sector grow stronger through collective action.

Youth Leaders work directly with young people in St John Ambulance Badger Setts and Cadet Units. By organising a mixed weekly programme, this role will support the learning and development of young people into the next generation of health citizens. Youth Leaders also help young people develop their confidence, teamwork skills, self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team.

You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

This role is assisting in leading a youth unit in the Dacorum St John Network

Pursuing the role.

Closing date for these opportunities is: Wednesday 14th August 2025.

=To apply for this opportunity please follow the link below:

The League of Remembrance have supported Armed Forces veterans, and their families for over 100 years. At the outset they supported the widows of those who never returned from the Great War, and, as they developed, extended this support to encompass all veterans who have served with the Forces of the Crown; their widows, spouses, and dependents; retired nursing staff and, more recently, to those suffering from illness or disability in order to aid their recovery. Today, many of their Remembrance Workers deliver varied volunteer services, mainly in Greater London, but with a presence also in Bucks and Essex. This service to the community maintains and improves individual health and wellbeing, offers companionship and social interaction, and provides valuable community support.

The League of Remembrance is seeking to strengthen its Board with the appointment of two new Trustees. We are looking for individuals who are passionate about supporting veterans and those affected by disability, and who can help shape the future of the charity as they continue to grow and evolve.

In particular, we are keen to hear from candidates with experience in one or more of the following areas:

• Entrepreneurship
• Fundraising and income generation
• Third sector leadership
• Business development or commercial strategy

Trustees have a duty to ensure that the charity is well run, solvent, legally compliant, and working towards the charitable purpose for which it was established, and Trustee roles are an important and a highly rewarding way to support an organisation. Please note that Trustee roles are unremunerated voluntary positions, although reasonable travel expenses will be paid.

The League of Remembrance is committed to equality of opportunity, supports, and encourages under-represented groups, and values diversity. We seek people from a wide range of backgrounds, who will bring a fresh perspective to the Board, and having reviewed existing Trustee's diversity, skills, and experience, LOR are keen for the Board to reflect the diversity of the communities that they work with and therefore welcome applications from all sections of the community.

Please apply to Langton N4P to view further details.

Fight for Home Champion [London]

Do you have great communication skills that you’d like to put to good use?

Information about the role

In this role you’ll be representing Shelter at local events and functions, speaking about our work and encouraging more people to support our movement for change. You’ll also promote our local Shelter services and our campaigning work to tackle the root causes of the housing emergency.

Location: London (various)

Suggested contribution: Ideally at least once month, but it’s up to you.

Availability: This is a flexible opportunity, with meetings and events that might take place in evenings and weekends.

The above is the essential information you need to know. You can apply now by clicking ‘fill in an application’ or read on more for details.

Main activities may include:

· Delivering talks to local community groups, schools and faith groups about the work of Shelter and the ways in which your audience could help us achieve our goals.

· Raising awareness of Shelter and our work through talking to friends, family and on social media

· Attending cheque presentations on behalf of Shelter to thank people and say a few words about how the money raised could be used to tackle homelessness

· Supporting our campaigns to tackle the root cause of the housing emergency by encouraging people to sign petitions and spreading the word in your community

This role fights the housing emergency by raising funds that enable Shelter to provide advice and support and campaigning for change. The events you’ll be attending are also great for raising awareness of the housing emergency and how people can get involved to help tackle it.

Benefits of volunteering with Shelter

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experiences our volunteers bring to Shelter are valued as much as their contribution through volunteering.

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity.

Your skills and experience

For this role it’s important you’re willing to speak in front of an audience, but it doesn’t matter if you have experience in this area or not. The most important thing is that you are passionate about joining our fight for home!

Supporting you

· You will be provided with an induction into your role, access to relevant learning and a copy of our volunteer handbook.

· The role, including learning and communications, are flexible, so can be tailored so they best suit your needs and preferences.

· You will be able to claim reasonable volunteering expenses in line with Shelter’s volunteer policy. Where financial circumstances would be a barrier to volunteering, we may be able to offer these funds in advance.

· You will be able to access our volunteer support package, including our colleague assistance programme and Shelter’s network of mental health first aiders.

Next steps

You can apply for this role by clicking ‘fill in an application’. If you need to apply by an alternative method, please contact us.

We will then get back to you about your application. Shortlisted applicants will have a recruitment conversation to discuss the role further.

Upon offer of role, you will be asked to declare any unspent convictions. Having a criminal record does not automatically mean you can’t volunteer with us. We will have a conversation with you to discuss the convictions in relation to the role you have applied for. Sometimes it may limit the ways you can get involved. Please contact us if you require more information.

Women's Aid Luton is seeking a visionary and dedicated Chair of the Board to lead and support the transformation and growth of our small yet impactful charity.

Women’s Aid Luton supports over 800 of society's most vulnerable women and children each year, helping them escape horrific abuse and violence. We provide a safe haven across our five refuges in Luton, operate a helpline, and offer bespoke assistance for families. Our services include access to legal advice, mental health support, employment assistance, and resettlement aid.

One of our refuges is dedicated to women from South Asian communities, with staff who speak Punjabi, Bengali, and Urdu. We also have a refuge for single women with complex support needs, such as mental health issues and drug and alcohol dependencies, often stemming from the trauma of domestic violence and abuse.

In addition to our direct support services, we focus on prevention and intervention by working with schools to raise awareness of domestic abuse. We are committed to disrupting exploitative and abusive relationships to prevent loss of life and reduce the long-term economic and social costs to society. Our services contribute to creating a safer, more compassionate community, supporting women and children from diverse socio-economic, religious, and cultural backgrounds, including those with complex needs.

With the current challenges facing our sector, we are focused on creating financial sustainability and resilience within the organisation, focusing on a robust funding strategy and a dynamic response to risk.

Our current Chair will come to the end of their term next year, and therefore we’re seeking a new Chair to support the charity in delivering our vital work.

The Chair of Trustees is a pivotal role within our organisation. Your leadership and dedication will be instrumental in ensuring we not only maintain but also expand our vital support and services for those in need. By guiding our strategic vision and fostering a culture of compassion and excellence, you will directly impact the lives of countless vulnerable women and children, helping them rebuild their lives and find hope for the future. Your commitment will drive our mission forward, creating lasting change and a safer, more supportive community for all.

What are we looking for?

EXPERIENCE

• An understanding and passion for the violence against women and girls sector
• Significant experience as a non-executive
• An understanding of UK charity governance and working with or as part of a Board of Trustees
• Experience of operating at a senior strategic leadership level
• An ability to network with both internal and external stakeholders.
• Sensitivity and discretion in dealing with staff and service user issues.
• Significant experience and success in leading groups of people in either a professional or voluntary capacity to achieve results.
• Experience of chairing meetings.
• Significant experience of managing, motivating, and developing people.
• Strong experience of developing, deploying, and evaluating strategic plans with a view to maximising impact and benefit.
• Experience of financial management and a broad understanding of charity finance issues

 SKILLS AND ABILITIES

• Exceptional leadership skills; able to cultivate effective collaboration but also comfortable in taking responsibility for difficult choices.
•  Effective strategic communicator: able to articulate Women’s Aid Luton’s vision and engage and inspire others both within the organisation and externally.
• Highly effective relationship and alliance building abilities.
• Sound judgement with high capacity for self-reflection.
• Capacity to support both Board and Executive development.
• An ability to work within the realistic expectations and limitations for the Charity

ATTRIBUTES

• Dynamic leadership style that guides and inspires the Board and Executive to fulfil their respective responsibilities.
• A strong personal commitment to improving Equity, Diversity, and Inclusion.
• Collaborative approach with excellent interpersonal skills.
• A strong personal commitment to Women’s aid Luton’s vision and mission replace with: Demonstrate a strong and visible passion and commitment to the charity, its strategic objectives and cause
• Demonstrate tact and diplomacy, with the ability to listen and engage effectively
• Strong networking capabilities that can be utilised for the benefit of the charity
• Ability to commit time to conduct the role well, including travel and attending events out of office hours

TERMS OF APPOINTMENT

The initial appointment is for a three-year term but can be extended for one further term for a maximum of six years. 

 “Joining Women’s Aid in Luton as a Board member has enabled me to use my professional expertise in a way that gives back to the community. I know that all the energy and time I give is helping to strengthen the organisation and ultimately the women and children it seeks to support. Joining the Board has been immensely rewarding and I highly recommend it as a valuable way to volunteer your time for a good cause.” – current Board Trustee at Women’s Aid in Luton.

Due to the sensitive nature of this role, we will be considering female volunteers only for this post in accordance with the provisions of the Occupational Requirement (Equality Act 2010, pursuant to schedule 9 part 1). Applicants will be required to have a satisfactory enhanced disclosure through the Disclosure and Barring Service.

We actively encourage applications from women from a variety of backgrounds, and with a range of skills and experiences. We are particularly interested to hear from women from Black, Asian and minoritised communities and women who have personal experience of domestic abuse.

If you have some time, energy and interest in the domestic abuse sector and believe you can make a difference to Women’s Aid Luton, we would love to hear from you.

Trustee

We are seeking passionate individuals from all walks of life to become trustees and help shape the future of charities making a real impact across the UK.

Position: Trustee (Voluntary Role)

Location: UK-wide (remote/flexible options available)

Time Commitment: Part-time, flexible hours (typically 4–10 days per year)

Remuneration: Voluntary (travel and reasonable expenses reimbursed)

Closing Date: 27th August 2025

About the Role

As a trustee, you’ll join the board of a not-for-profit or charitable organisation, helping to guide its strategy, ensure financial sustainability, and uphold its purpose. You will work collaboratively with fellow trustees and staff to ensure the charity is well-run, legally compliant, and delivering real results in line with its mission.

Key responsibilities include:

• Setting and monitoring the strategic direction of the charity
• Overseeing financial planning, risk management, and governance
• Supporting and constructively challenging senior staff or volunteers
• Upholding the organisation’s values and acting as an ambassador
• Ensuring compliance with charity law and other regulations

Trustees typically attend board meetings every few months (often virtually), with some additional involvement depending on your availability and the needs of the charity.

About You

We’re looking for people from all backgrounds, whether you're an experienced professional, early in your career, or someone with lived experience relevant to a charity’s mission. No previous trustee experience is necessary; training and support will be provided.

We are particularly interested in hearing from individuals with knowledge or skills in:

• Finance, legal or governance
• Digital, data, marketing or fundraising
• HR, people management, or organisational development
• Lived experience of the issues the charity works on
• Public, private or voluntary sector leadership

Your most important qualities? Commitment, integrity, good judgement, and a genuine desire to make a difference. We actively encourage applications from underrepresented groups on charity boards, including younger people, people from Black, Asian and other ethnic minority communities, disabled people, and LGBTQ+ individuals.

About the Organisations

This is a general call for trustee roles across a wide range of UK charities working in areas such as health and social care, education, homelessness, the arts, environmental sustainability, international development, and more.

Whether large or small, every charity benefits from a diverse, passionate board to help them thrive and respond to the needs of the communities they serve.

Other roles you may have experience of could include:Finance Manager, Accountant, Solicitor, Lawyer, HR Business Partner, Digital Lead, Marketing Manager, Fundraising Officer, Project Manager, Operations Lead, Youth Worker, Social Worker, Data Analyst, Community Leader, CEO, COO, NHS Manager, Policy Advisor, Civil Servant, Creative Director, Engineer, Academic, Entrepreneur, Volunteer Manager, Board Member, DEI Specialist, or Retired Professional.

We are looking for individuals who are passionate about increasing and representation for disabled families across society. 

What do I have to do?

Attend meetings roughly four times a year to help steer the organisation towards its goals. And using your skill set to help grow and advance our non-profit. 

Part of the fabric of Buttons & Bubbles that wherever possible people who volunteer and work with us have lived experience of disability and or illness, (including parents, carers, siblings and friends) This includes our board members.

If you would be interested in having more information about this opportunity or need the board member pack in a different format, please get in contact for an informal chat. 

Position Overview:
The Programme Coordinator provides critical administrative and logistical support to ensure the smooth operation of the employability and skills development programme. As the first point of contact for participants, this role focuses on managing inquiries, maintaining records, coordinating schedules, and facilitating seamless communication between participants, trainers, and stakeholders. The Programme Coordinator plays a vital role in ensuring participants feel supported and programme activities are delivered efficiently.

Key Responsibilities:

1. Participant Engagement & Support:

   • Serve as the primary contact for participants, responding to inquiries via phone, email, or in person, and providing guidance on programme logistics, enrollment, and resources.

   • Manage participant registration, onboarding, and attendance tracking for workshops, training sessions, and events.

2. Administrative Coordination:

   • Maintain accurate and up-to-date participant records, including personal details, progress updates, and post-programme employment outcomes, ensuring compliance with data protection policies.

   • Schedule and coordinate meetings, training sessions, and stakeholder events, including room bookings, material preparation, and calendar management.

3. Documentation & Reporting:

   • Prepare and distribute programme-related materials, such as handbooks, training agendas, and certificates of completion.

   • Assist in compiling data for reports on participant engagement, attendance, and feedback to support programme evaluation.

4. Logistics & Communication:

   • Manage programme logistics, including training materials, technology setups, and participant resources.

   • Draft and send routine communications (e.g., reminders, updates) to participants, trainers, and partners.

5. Compliance & Record-Keeping:

   • Ensure all participant files and programme documentation adhere to organisational policies and grant requirements.

   • Support audit processes by maintaining organised participant consent forms, evaluations, and feedback records.

Required Qualifications:

• Education: A high school diploma is required; an associate’s or bachelor’s degree in administration, communications, social sciences, or a related field is preferred.

• Experience:

  • 1–2 years in administrative support, customer service, or programme coordination, preferably in education, non-profits, or workforce development.

  • Experience managing high-volume inquiries and maintaining detailed records.

• Skills:

  • Exceptional organisational skills with the ability to prioritise tasks in a fast-paced environment.

  • Strong verbal and written communication skills, with a customer-service-oriented approach.

  • Proficiency in Google products (Forms, Docs, Sheets, Slides) and familiarity with databases or CRM systems.

  • Attention to detail and commitment to accuracy in data entry and reporting.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

At a time when we are experiencing the largest reforms to the welfare rights system in a generation, we believe this is an exciting opportunity for individuals interested in welfare rights work, to join a respected organisation working at the forefront of the advice sector.

The Welfare Benefits Unit offers specialist welfare benefits advice to those who work with members of the public. Our experienced advisers provide independent support through our advice line, publications, training, consultancy, campaigns and projects.

The Welfare Benefits Unit aims to maximise benefit take-up, helping to reduce the incidence and impact of poverty and in doing so improve health, well-being, financial and social inclusion. We are a registered charity based in York. We primarily operate in North Yorkshire and York although some of our services are accessed by organisations working further afield. 

We continue to aim towards a board that reflects the populations we work to support, and as such, welcome individuals from diverse ethnic communities, LGBTQIA+ groups, as well as younger people, those with disabilities, and those who have lived experience of the welfare benefits system.

Knowledge, Skills and Experience

We welcome and support applications from those new to being a Trustee. We also know that studies have shown some people are less likely to apply for positions unless they believe meet every requirement in the description. The most important thing for us is to find Trustees that connect with our values and who can readily buy into our mission. Though we have suggested skills and experience areas below, which would be keen to hear from, we’re eager to meet people that believe in our mission and can contribute to our board in a variety of ways – not just candidates who tick all the boxes.

We’re keen to add these areas of skills and experience to our board:

• Financial, legal or HR matters (especially as they may apply to a small charity)
• Expertise in marketing, digital or similar technological areas
• Welfare benefits system and welfare rights advice or lived experience.

About the Role

All Trustee positions are voluntary with reasonable expenses remunerated. To be an effective Trustee, you will need to commit up to 1-2 days per quarter to attend and prepare for board meetings which are held virtually.

Effective Trustees support our work by:

• ensuring we are working towards our vision, mission and values in everything we do
• ensuring the effective and efficient use of resources, maintaining proper financial and regulatory oversight and best practice as a charity
• approving the annual budget, and supporting strategic decision-making by actively contributing advice and guidance
• appointing key personnel such as the Chief Executive, and determining pay and conditions for the wider team
• constructively guide the Senior Leadership Team in the delivery of the organisation’s strategy
• actively representing and championing the work of the Welfare Benefits Unit.

Summary

Supporting young people in leading activities and mentoring support by providing a listening ear and practical support and guidance.

Detailed description

You’ll find plenty of ways to use your listening skills as well as being a first point of advice for practical concerns that young people face or for supporting them in fun and exciting activities and games. We have our Youth Sessions based in Watford, Hatfield and Cheshunt.

Mondays: 
Cheshunt (Location to be disclosed after interview)
4.30pm to 6pm
Young Asylum Seekers support

Tuesdays
YMCA Orbital Community HUB
Haines Way, Watford, WD25 7QU
10 - 16 ages (19 with SEND)
6:30pm till 8pm
Open during half term

Wednesdays: 
Jim Macdonald Centre
9 - 13 ages - 4:30pm till 6pm
13 - 16 ages - 6:30pm till 8pm
Open during half term

Thursdays:
The Hive, Jim Macdonald Centre
11 - 17 ages - 4pm till 6pm
Term time only

You will be:

Supporting youth work activities and workshops

Supervising young people in discussion sessions

Building positive relationships with young people

Working with other staff to plan and evaluate activities by gaining feedback

The application process is simple - please submit an initial enquiries form by clicking on the below link with your details and ensure you let us know that you saw our advert on the CharityJob website and we will get in touch to discuss next steps. Following a brief discussion we will ask you to fill in a few more details, carry out an informal interview and apply for a DBS check as well as requesting details of two referees.

We also provide full training and support throughout your journey and you will have access to events and celebrations throughout the year!

We look forward to welcoming you to be a part of the One YMCA Family!

CHARITY SHOP ASSISTANT

Charity Shop Assistant (North Finchley - RSPCA Finchley & District Branch)

Our charity shop in the heart of North Finchley is looking for a friendly volunteer to join our team and help make our shop a huge success. Make new friends, have fun, and help us help more animals!

Overview of opportunity

As a volunteer Charity Shop Assistant, you would join a small team working with the shop managers and other volunteers to help make it a success and raise vital funds for animal welfare.

About the RSPCA

Founded in 1824 we have been saving animals for almost 200 years and are proud to be the oldest welfare charity around. It has always been our vision to live in a world where all animals are respected and treated with compassion, so our volunteers and employees work tirelessly to ensure that all animals can live free from pain and suffering.

About Our Charity Shop in North Finchley

The shop is part of the RSPCA Finchley, Golders Green, Hendon & District Branch and plays an essential role in raising the profile of the RSPCA in our local community and funds for our branch so that we can continue our vital animal welfare work. Our shops sell a mixture of donated items, including clothes & accessories, books, bric-a-brac, electricals and collectables.

We have positions available on the shop floor and in our stock room or you could

volunteer to do a mixture of both.

Volunteer Charity Shop Assistant responsibilities

•  Helping customers in the shop find what they need.
•  Accepting donations of items and money from the public.
• Processing sales through the till and card machine, including Gift Aid.
• Sorting through donated items to determine what we can sell.
•  Preparing donated items for sale by steaming and hanging items.
• Merchandising stock on the shop floor.
• Creating attractive shop window displays.

What we are looking for in a volunteer Charity Shop Assistant

•  Friendly volunteers who are confident talking to people.
• Retail experience would be ideal but is not necessary as full training will be given.
• We are ideally aiming for someone who is flexible and can offer an ongoing commitment predominately on set days each week based on your availability.
• Good communication and numeracy skills.
•  You will need to be aged 18 or over.

What we can offer you as a volunteer Charity Shop Assistant

•   A way to meet new people and make new friends in your local area.
• A place where you will learn excellent new skills to add to your CV, such as customer service, multi-tasking, merchandising, and many more.
• An excellent induction and training programme relevant to your role.
•  The opportunity to make a huge difference to the welfare of animals.
•  Reimbursement for any reasonable travel expenses you may incur whilst volunteering with us.

If you’ve got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we’d love to hear from you!

Join us in making a real difference to the lives of animals in need.

Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.

Ready to help shape the future of students’ lives?
Middlesex Students’ Union (MDXSU) is looking for three new Trustees, including a new Chair of the Board, to join our vibrant and values-driven organisation.

At MDXSU, we empower Middlesex University students to shape their lives, build their futures, and create change—together. Through student communities, campaigning, events, and independent advice, we help turn a good education into a transformative one. 

About the Role

We’re looking for individuals who are passionate about education, social justice, and the power of student-led change. As a Trustee, you’ll help shape MDXSU’s strategic direction, scrutinise finances, and ensure we’re fulfilling our charitable purpose.

We welcome applications from people of all backgrounds—particularly those with experience in one or more of the following areas:

• Membership-led or student-led organisations
• Finance or legal oversight
• HR and organisational development
• Higher education policy
• Equality, diversity, and inclusion
• Fundraising and income development
• Charity governance
• Community connections in North London

About You

We're seeking individuals who are:

• Proactive, collaborative and strategic thinkers
• Committed to MDXSU's values and mission
• Confident communicators who can support and challenge effectively
• Passionate about student voice and social change 

For the Chair role, we're looking for an experienced leader to guide the Board, support the CEO, and help drive the organisation to new heights. If interested, please indicate this in your application.

Time Commitment & Expenses

• Approx. 5 board meetings per year (in-person in London)
• Optional involvement in sub-committees (4 additional online meetings annually)
• Occasional away days or events
• All reasonable expenses covered, with travel and accommodation booked by MDXSU

How to Apply

To apply, send your CV and a one-page cover letter outlining your interest in the role and how your experience matches our needs. Please apply by midday on Monday 4th August 2025 to be considered for our next round of interviews in August. Applications will remain open until all positions are filled.

About Us

My Black Dog is a charity that offers anonymous, peer to peer mental health support through our web-chat service. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people face.

We were founded on the motto "talk to someone who gets it". We want to connect people who share lived experiences to provide an empathetic, non-judgmental space where everybody understands how it feels to experience mental health struggles.

Position Overview

Our web-chat service is run by our Volunteer Pack, each of whom have their own lived experience of mental health challenges. In addition, each shift has a 'Leader' and a 'Mentor'. These are Volunteers who carry out specific roles during the shift and, together, ensure its success:

• Leaders - Managers of the shift. There to ensure the shift runs as it should. They support and guide Volunteers through chats and follow safeguarding processes when an alert is raised. They escalate safeguarding alerts to the shift's Designated Safeguarding Lead (a trained professional). They also complete a 'Shift Handover' document once the shift is completed.
• Mentors - There to support and guide Volunteers through chats. Will take over from the Leader if there are safeguarding issues that need the Leader's attention and/or if the Leader needs a break.

As My Black Dog looks to expand our opening hours, we are looking to recruit additional Leaders and Mentors who can run shifts and cover additional shifts as necessary. We are looking to fill the following positions and shifts:

• Leader, Mondays (5pm - 7pm)
• Mentor, Mondays (5pm - 7pm)
• Leader, Thursdays (5pm - 7pm)
• Mentor, Thursdays (5pm - 7pm)
• Mentor, Fridays (7pm - 10pm)
• Leader, Saturdays (TBC*)
• Mentor, Saturdays (TBC*)
• Leader, Sundays (5pm - 7pm)

*We are currently finalising future opening hours on Saturday. Please apply for this particular shift if general availabilty on Saturdays is good.

Leaders and Mentors will be assigned a shift based on your availability and preference. The expectation is that Leaders and Mentors will form a ‘pair’ and, together, will do one shift at the same time each week. This is to provide stability, predictability and to encourage community-building between Volunteers. Shifts are 2-3 hours long. We may ask you to cover another shift when we are short, but you will never do more than 6 hours per week.

Training will be provided and you will be supported on shift by a Designated Safeguarding Lead, who will manage all safeguarding issues.

The work you will do as Leaders and Mentors will ensure we provide the best possible service to our Guests. You will also be helping our Volunteer Pack to do what we do best: helping those in need by speaking to someone who 'gets it'.

Who We Are Looking For

We are looking for people who have experienced their own journey with mental health and are in a strong position to support others. We ask that our Leaders and Mentors:

• Are strongly committed to helping others
• Have experienced mental health issues in order to relate to those seeking help
• Are collaborative and enjoy working with others
• Are encouraging and supportive
• Are organised and can monitor several things at once
• Can remain calm and focused during busy times and when safeguarding alerts are raised
• Are 18 years and over 
• Can commit the time to a regular weekly shift

Role Responsibilities

1. Supervise and support Volunteers whilst on shift with general enquiries, positive feedback and signposting.
2. Assist with general volunteering enquiries whilst on shift. Provide time for guidance, instruction and de-briefing for Volunteers if required.
3. Follow Leaders & Mentors processes including unexpected absence reporting, Volunteer check-in and check-out, and completing Shift Handovers.
4. Monitor web-chat conversations and ensure all chats are tagged.
5. Maintain ability to listen, remain calm and provide intervention if necessary.
6. Be able to have difficult and often complex conversations about mental health, including Guests experiencing crisis and first-stage intervention support.
7. If a Leader, work alongside the Designated Safeguarding Lead (DSL) when safeguarding risks are identified and, if a Mentor, take over responsibility for shifts when Leader and DSL have to address a safeguarding crisis.
8. Exercise discretion in handling confidential situations and information, conveying sensitive information in a timely manner to necessary individuals.
9. Provide written follow up of shifts via handover, ensuring all necessary information is handed over at the end of the shift.
10. Adhere to all standards, policies and procedures of My Black Dog.

Please note: An Enhanced DBS Certificate is required for this role. If you do not have one, My Black Dog will arrange the DBS Check for you.

About UK Reads

UK Reads is the UK-based charity of the global non-profit World Literacy Foundation, which works to eradicate illiteracy and promote equitable access to education worldwide. In the UK, we focus on closing the literacy gap for children from underserved communities, ensuring that every child has access to the literacy support they need to thrive academically and personally.

We deliver high-impact literacy programmes, distribute free books, and partner with schools, libraries, and community organisations to foster a lifelong love of reading. 

About the Pen Pal Project

The Pen Pal Project empowers children aged 7–16 to become confident communicators by engaging them in creative, meaningful letter writing. UK pupils are matched with peers in Nigeria and other Sub-Saharan African countries to exchange letters over six structured sessions throughout the academic year.

The project supports pupils in:

• Developing core literacy skills (reading, writing, sentence structure, vocabulary)

• Strengthening confidence, empathy, and communication through storytelling

• Learning about different cultures, family structures, traditions, and daily life in another part of the world

• Practising both written and spoken English in an encouraging, low-pressure environment

Each school cohort follows a themed session plan exploring topics such as identity, youth culture, food, heritage, health, and hobbies.

Sessions are delivered by trained volunteers, with support from teachers and UK Reads staff.

Role Overview

As a Writing Session Coordinator, you’ll play a key role in supporting literacy, creativity, and inclusion in schools. You’ll work directly with students to help them explore personal expression, read incoming pen pal letters, and craft thoughtful responses.

This role is ideal for someone passionate about education, communication, cultural exchange, and making a difference at a grassroots level.

Responsibilities

• Facilitate six themed writing sessions at a primary or secondary school in London (sessions take place during school hours)

• Create an inclusive and welcoming atmosphere where all students feel safe to write and express themselves

• Support pupils with varied literacy levels, including those with special educational needs (SEND), English as an additional language (EAL), or lower confidence in reading/writing

• Guide pupils in reading and responding to letters received from international pen pals

• Encourage vocabulary development, sentence structure, and narrative skills using the provided facilitator resources

• Use creativity and cultural awareness to promote engagement and curiosity

• Complete light administrative tasks (~1 hour per session), including:

  • Reviewing students’ letters for safeguarding

  • Submitting short post-session reflections or feedback forms

• Attend a short online training session and stay in communication with the UK Reads team

Time Commitment

• Approx. 6-8 hours/month over the academic year

• Each session includes:

  • ~1 hour in-school delivery time

  • ~1 hour admin/reflection time

• Plus training, planning, and communication time as needed

• Sessions are typically spaced two per academic term (six total)

Volunteers are matched with one school and are expected to complete the full six-session cycle to ensure continuity and build rapport with pupils.

Who We're Looking For

We welcome volunteers from a wide range of backgrounds. You don’t need formal teaching experience — just commitment, empathy, and a passion for helping young people thrive.

Essential:

• Strong spoken and written English

• Comfortable working with children and young people in a school setting

• Reliable, organised, and able to follow session plans

• Open-minded, culturally sensitive, and adaptable to different learning styles

• Able to commit to a minimum of 6 sessions over the academic year (during school hours)

• Based in London or able to travel to schools across the city

• Willing to complete a DBS check and safeguarding training

Desirable (but not required):

• Experience in education, youth work, creative writing, literacy support, or mentoring

What You’ll Gain

• A highly rewarding volunteer experience with visible impact on young learners

• Full training and a ready-to-use facilitation guide

• Support from a dedicated project coordinator throughout your placement

• Reimbursement of reasonable travel costs

• A reference upon successful completion

• The opportunity to be part of a meaningful international exchange project

• Connection to a network of volunteers and educators working toward literacy equity

Safeguarding & Inclusion

We are committed to child protection, safeguarding, and inclusive learning environments. All letters are reviewed by facilitators before being exchanged. Volunteers must complete a DBS check and basic safeguarding training before beginning their placement.

We value lived experience and encourage applications from those who reflect the communities we serve, including volunteers from Black, African, Caribbean, and diaspora backgrounds.