Community services volunteers volunteer roles in west berkshire, berkshire
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you committed to delivering high quality care? Do you have experience working as part of a multidisciplinary team?
As a County Lead of Thames Valley, you will be part of the establishment of a County St John Council to oversee and guide volunteer Community Networks aims to create a structured and supportive framework that empowers volunteers to operate more effectively and efficiently. By providing strategic leadership, coordination, and oversight, the council ensures that volunteer efforts align with community needs and priorities while avoiding duplication of services.
St John has embarked on a journey to achieve the goal of ensuring that every community and young person across the country is first aid confident.
We are looking for a leader with a passion for local volunteering and helping communities to inspire and support volunteers on this journey across your county
The post will also interact with relevant Communities of Practice to share learning, advice and best practice.
If you are successfully shortlisted for this role, you will be contacted by the Hiring Manager for your area to arrange a suitable time for an interview, which will take place over a Microsoft Teams call.
The closing date for this vacancy is the 22nd May 2025.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Supporting our events has something for everyone! With roles based at our community events and mass participation events there are plenty of opportunities to get involved in a fun, memorable event experience.
Event support volunteers help our events by marshalling, welcoming participants, setting up and stewarding.
Our volunteers help to run and structure the events better, keep participants safe and allow us to continue to raise money for our care services.
Each role requires a different level of commitment, so please get in touch if you think you can help.
"I love helping at events, there is such a sense of camaraderie"
Event Volunteer
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Our Board of Trustees and Help Drive Positive Change!
Are you passionate about making a difference in people’s lives? Do you thrive in a team environment and want to give back to the community where you live, work, or study?
We are a local charity dedicated to providing social welfare advice, information, and support through our incredible team of staff and volunteers. We are now seeking two new Trustees to join our board and help guide our organisation forward.
Last year, we:
✅ Assisted over 15,000 clients in finding solutions to their challenges
✅ Addressed over 37,000 separate issues for those in need
✅ Secured nearly £2 million in additional income to support people during the cost-of-living crisis
Who We’re Looking For
We welcome applicants from all backgrounds and communities across Cheshire West—your age, background, origins, or health conditions are not barriers. We actively seek diverse perspectives to better serve our community.
We are particularly interested in individuals with:
Experience in digital and AI solutions implementation
Expertise in volunteer engagement
A strong commitment to our mission, enthusiasm, and a supportive approach
However we welcome applications from people from all backgrounds, skills and experience including lived experience.
What’s Involved?
As a Trustee, you will:
Attend at least five board meetings per year (in-person and remote, often in the evenings)
Participate in one annual trustee development day
Have opportunities for further involvement in shaping our work
This is a voluntary role, but all reasonable expenses will be reimbursed. Volunteering does not affect state benefit entitlement.
If you’re ready to play a key role in shaping the future of our organisation, we’d love to hear from you!
We advise, support and empower people to improve their lives providing the best, impartial advice and influencing policy for a more equal society
The client requests no contact from agencies or media sales.
We are looking for a Campaigns Volunteer to raise awareness and campaign so that decision-makers know about and can address the needs of everyone affected by MND.
“I love being a campaigns volunteer for the MND Association, it means I can give something back to the MND Community, who along with the Association provide a lot of support for people like me” - Ian Lev
What is campaigning?
These are some of the things you could do as a Campaigns Volunteer! Our team will be here to support you in whatever you’re doing.
- Sharing the MND Association’s campaigns on social media.
- Contacting local councillors to improve services for people living with and affected by MND in your area.
- Talking to MPs and other decision-makers about what MND is and why it’s important that people have access to high quality health and care services.
- Working with MND Association staff to identify issues and gather evidence for campaigns.
- Help to change laws to improve the lives of people living with and affected by MND.
This role will suit you if:
- You want to make a positive difference for people living with and affected by MND.
- You’re interested in learning and improving your campaigning skills.
- You’re a good communicator. No matter where your interest lies, be it writing e-mails or talking to people, sharing stories or providing us with feedback, you have so much to offer!
- You are computer literate and have access to email and the internet, or someone who can help you with this.
- Willing to work autonomously but also link up with others when needed.
‘Campaigning really works! It’s not as hard as it may sound – just be yourself and you’ll be making a positive difference for people living with and affected by MND.’ - Judith Rice
What’s in it for you?
- A chance to make a difference to the lives of those living with and affected by MND.
- Get access to a range of training events where you can develop campaigning skills and network with other Campaigns Volunteers.
- Join a friendly and dedicated team.
- Exclusive early access to our campaign plans and developments in our campaigning.
- Opportunity to connect with, learn and share with other Campaign Volunteers in our Facebook group!
How flexible is the role?
The time required is flexible, but we would hope Campaigns Volunteers would commit to a minimum of 1-2 hours per week.
We do understand that this role may need to fit around your family, studies, caring or other commitments.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you be a Volunteer Chaplain and add real value to the work we do?
Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
We are looking for volunteer chaplains to help take part in informal weekly chaplaincy evenings to support the residents living in our Support Housing projects.
We house young people, aged 16-25, most of whom stay around 2 years. Our young people face many barriers; we provide a place and space for young people to feel safe through our projects that will lead to better life chances and a positive future. Our volunteers are at the heart of our work to support and encourage young people to turn their lives around.
YMCA DownsLink Group has a Christian foundation and inclusive vision. Our chaplaincy service helps ensure our YMCA supported accommodation is unique. Our multi-faith chaplains make a difference to the lives of young people in our supported accommodation by providing a space to be heard, to have fun and to eat together.
We are looking for people of faith or belief who are kind, good listeners, non-judgemental, with a sense of humour and a love of young people. We have a Christian Foundation and inclusive vision and we welcome applications from people of all faiths and beliefs. As a volunteer chaplain you will work as part of a team and spend time with the residents in their projects, cooking and eating with them, chatting, playing board games, and generally just being there for them. You will also receive training and support from one of our paid Chaplains.
We ask for a commitment of one evening (approximately 2 hours) every 2-3 weeks.
We are looking for Volunteer Chaplains in the following areas:
- Guildford and East Sussex
- Horsham and Crawley, West Sussex (one to two days a month preferably on Tuesday or Thursday evenings)
- Brighton & Hove
An inclusive workplace – We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. We encourage applications from people from all sections of the communities that we serve. We particularly welcome applications from People of Colour and minoritised white communities, people who are LGBTQU+, and people with disabilities and neurodiversities because these groups are currently under-represented in our workforce.
Accessibility – If you require assistance or have questions regarding the application process, please contact us. If you are local to our Head Office in Hove, we can provide you with a paper copy of the job advert and application form. If you are not local, we can post these to your preferred address. If you require these documents in another format, please let us know.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure (including the Children’s barred list and the Adults’ barred list) via the Disclosure and Barring Service (DBS).
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Here’s 5 reasons you’ll love to volunteer in our shops:
1. It's fun
2. It's flexible
3. You'll learn and share skills
4. You'll be making a difference
5. You'll work with a great team
We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.
Volunteering in the shop
Our gorgeous shop in historic Windsor has been at the heart of the community since the early 1990’s (it’s truly vintage!) and has in recent years been transformed into a bespoke Mary’s Living & Giving store.
Our Windsor Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.
It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.
Why volunteer with Save the Children?
In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.
Skills and experiences we seek
We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children.
We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.
What happens next?
After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related).
How to apply
Express your interest on email via the apply button.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Volunteer OXFORDSHIRE
Do you have bags of enthusiasm and are good at organising events? If yes, volunteer for the RSPCA as a Fundraiser and have fun and meet new people whilst raising vital funds for animals in need in your area!
Overview of opportunity
As a Fundraising Volunteer, you will play a vital part, in organising and assisting with our fundraising activities. All the proceeds from these activities go directly towards the essential animal welfare work that we do at branch level.
The RSPCA OXFORSHIRE Branch
The OXFORDSHIRE Branch was founded int 1875 we have been saving animals for over 150 years and are proud to be one of the oldest welfare charity around. It has always been our vision to live in a world where all animals are respected and treated with compassion, so our volunteers and employees work tirelessly to ensure that all animals can live free from pain and suffering.
Through our numerous campaigns, we seek to raise standards of care, and awareness of issues, affecting animals today. We rely heavily on our volunteers who play a significant role in enabling us to carry out this important animal welfare work every day!
The OXFORDSHIRE Branch is one of the branches of RSPCA, but we are also a separately registered charity looking after animals in our local area. Much of the animal welfare work of RSPCA is carried out through local branches, which is run by volunteers who have the support of the National Society of RSPCA.
Fundraising Volunteer responsibilities
· Organise, advertise, and promote fundraising activities to raise vital funds to improve animal welfare.
· Plan and participate in organised events for fundraising over an agreed period.
· Communicate all planned activities with staff and other volunteers.
· Work alongside other volunteers, staff, and members of the public, ensuring excellent customer service at all times.
· Ensure best practice in fundraising and that it is legally compliant.
What we are looking for in a Fundraising Volunteer
· Someone who is flexible and can offer an ongoing commitment.
· Lots of enthusiasm to help us raise much needed funds
· Good communication and organisational skills
· Friendly and approachable
· Ability to work on own initiative
What we can offer you as a Fundraising Volunteer
· You will be making a massive difference to the welfare of the animals in your area.
· Join a community which will enable you to meet new people and make new friends.
· Learning new skills through our comprehensive induction and training programme.
· Enhance your CV by adding your volunteering experience and newly acquired skills.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Support Volunteer for the Basingstoke Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application. See a video about one of our Support Volunteers here.
In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Support Volunteer for the Alton-Petersfield Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application. See a video about one of our Support Volunteers here.
In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Founded in 1997, the Islington Centre for Refugees and Migrants provides a place for refugees, migrants, and people seeking asylum to rebuild their life with support and community. From classes to casework to financial assistance, the Centre has a wide offering available for our community of over 200 people. Our approach is compassionate and human and the support we offer is long term - on average people stay with us around four years.
The current Board brings a wide range of charity and public body experience including strategy and fundraising and we are looking for skills to both enhance and complement these strengths.
The Centre has a dedicated and talented staff team led by our CEO, Andy Ruiz Palma, who joined in 2000 as an English teacher. In addition to this staff resource we have around 40 volunteers who provide direct support through activities. We also have in place accountancy support to the executive and a dedicated fundraising team.
We are looking for people who can demonstrate a strong empathy with our client group and who understand how to work with organisations rooted in a local community. You will bring excellent people and communication skills and demonstrate good team-working.
You will demonstrate this through your experience working with marginalised communities (either in a frontline operational role, a policymaking role, or on the Board of another organisation) or personal lived experience as a member of a marginalised community.
We are open to applications from people looking for their first Trustee role or who may not have considered being a Trustee before and will provide mentoring to help trustees find their feet.
We are looking to recruit 2- 3 new trustees and have a strong preference for any of the following or a combination of these skills:
- Finance/Accountancy qualification – we have an excellent Treasurer Trustee and are looking for a deputy
- HR
- Fundraising
- IT/Data management
- Lived Experience as a refugee or migrant
Our mission is to offer people the emotional support, practical tools and sense of community they need to be happy and have a decent quality of life.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Canine Partners are looking for a volunteer videographer for the opportunity to film newborn litters, dogs in training and partnerships as well as advertisements to promote the charity’s work and need for volunteers
What is involved
- Adhoc video sessions which will primarily be based at our National Training Centre but may also be on location, so please apply from any area of the UK as we may have an opportunity in your area
- Opportunity to film newborn litters, dogs in training and partnerships as well as advertisements to promote the charity’s work and need for volunteers
- Editing video for use within promotional materials and on digital channels
- Videos taken and final edited films will be licenced for use and owned by Canine Partners.
By volunteering you will:
- Have the opportunity to work with dogs
- Be able to meet like-minded people
- Gain practical experience in videography, including case studies and advertisements
- Build your own portfolio
‘With out the continued hard work and support from our volunteers, we would not be able to provide our clients with our life changing dogs’
What we require from you
- To be a professional videographer or be able to show us a portfolio of experience in one or more of the following areas:
- Documentary and case studies
- Brand/corporate
- Access to own digital videography and editing equipment, but we can give access to our studio and video equipment if required
- To be proficient in editing videos.
- Understand that it will involve adhoc videography jobs, dependent on needs of the charity
- Ideally be local to or able to travel to the National Training Centre but this is not essential as we have partnerships and volunteers across the UK
- Comfortable with indoor and outdoor videography
- Have knowledge of GDPR and consents/permissions
- Be comfortable with us completing a DBS
Support and Training
- Reimbursement of pre-approved expenses if requested
- Invitation to join our Official Canine Partners Community Facebook Group
- A point of contact who will support you in your role
- Volunteer clothing and ID badge
Location
To be based near or willing to travel to Canine Partners National Training Centre, Ashby Road, Loughborough, LE12 9SR.
On shoot locations possible to be agreed upon.
Other locations across the UK will also be considered but please note, these will be on an adhoc basis dependent on need of videography in that area so opportunities may be fewer.
We will change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Support Volunteer for the South West Bucks Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application. See a video about one of our Support Volunteers here.
In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Age UK is the country's leading charity dedicated to helping everyone make the most of later life. The over-60s is the fastest-growing group in society and there are more of us than ever before. Ageing is not an illness, but it can be challenging. At Age UK we provide services and support at a national and local level to inspire, enable and support older people. We stand up and speak for all those who have reached later life, and also protect the long-term interests of future generations..
The role in a nutshell:
Volunteers help to keep our UK charity shops running like clockwork and are an essential part of everything that we do. Our charity shops raise vital funds that support the wide range of services Age UK delivers, so if you have some free time available and would like to help, we’d love to hear from you! Whether you are looking to gain new skills and experiences, use those you already have or are just looking for a way to get out and meet new people, then we have flexible options to suit you! What will you be doing?
Volunteer Shop Assistants carry out a wide range of tasks in their roles. You might be sorting and pricing stock, engaging with customers, ringing items through the till, keeping our shop floor full and organised or supporting with raffle ticket sales and promoting gift aid.
How would you be supported in this role?
When you begin your role, you will receive a mix of e-learning and in-person training to get you started. Throughout the role, you will receive refresher training as required as well as ongoing support, reimbursement for role-related expenses and the opportunity to further shape the volunteering you do.
Why do we need volunteers in this role?
Age UK operates charity shops to raise funds for the delivery of services for older people in need. Volunteers play a key role in the shop team, ensuring our shops are welcoming places in the community and selling the items that are generously donated to our organisation.
Additional information:
We offer a variety of flexible shifts for volunteers.
What skills, interests or experience might be helpful in this role?
We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning, will follow Age UKs policies and be an excellent representative for the charity. We know that our shop teams are stronger when they are inclusive and representative of their communities, so we will do what we can to find a role which works for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Support Volunteer for the Reading, Wokingham and District Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application. See a video about one of our Support Volunteers here.
In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Main purpose of the role
To provide telephone friendship service to veterans (and their partners) in their own homes.
Key focus
- To provide telephone friendship and companionship which is appropriate, and person centred. You will need the use of your own telephone /mobile.
- The use of a quiet safe space so you can concentrate on the call and maintain confidentiality.
- Provide telephone support to alleviate loneliness and social isolation and help to build confidence.
- Report any concerns or problems to the volunteer coordinator immediately.
- To record information about the call on the telephone log and submit this monthly.
- Read and understand the information provided as part of the induction training.
- Understand and work to the Telephone Friendship Service guidelines, boundaries and expectations.
- Adhere to Royal Star & Garter confidentiality policy.
- To take care of own Health & Safety and that of others affected by your volunteering activities.
- Promote the reputation, culture and ethos of the charity as a quality provider of excellent care and customer service.
Time commitment
Minimum of 1 hour per week. There is no time limit on the length of service, but Telephone Friends are asked to make a commitment for a minimum of 12 months.
Our Values
We are a values-based organisation and strive to demonstrate our values in all we do:
With love: We carry out our work with love, care and compassion
Living positively: We are optimistic in everything we do, supporting veterans and their partners leading happy, fulfilled lives
As a family: We work and live as one team, one family, one community
Standing in their shoes: We show admiration and respect for people and never forget what they have done
Take courage: We are not afraid to what is right and what is needed
What we are looking for from volunteers
Essential skills and attributes
It is essential that you are a naturally caring character that always puts people first, shows kindness, warmth, compassion and respect at all times, and loves to embrace life to make it meaningful for yourself and those you support. Others include:
- You enjoy working as part of a team
- You understand how to operate within a confidential environment
- You are aware of the needs of older people
We are also looking for people who are willing to undertake induction and training and who will work within our guidelines and policies. The role is dependent on a DBS check.
Behaviours & characteristics
- Good listening and communication skills
- Naturally patient and able to demonstrate sensitivity
- Reliability and at the same time flexible to changing needs
Don’t worry if you are new to a role like this. We will support and train you and encourage you on your telephone friendship journey.
Pathway to becoming a volunteer
- Application Form
- Informal meeting
- References
- Enhanced Disclosure & Barring Check
- Induction Training
Other information you need to know
This is a remote role, and you will be required to attend online induction training.
You will need access to a phone to make calls and access to emails to receive information regarding your calls.
The client requests no contact from agencies or media sales.