Community services volunteers volunteer volunteer roles in Wokingham, england

As a till volunteer, you'll be the friendly face of our shop, handling customer transactions with a smile. You'll provide top customer service, and help create a warm, welcoming atmosphere that keeps our customers coming back!

Do you want to make a real difference?

At Oxfam, we're not just selling pre-loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide.

Here's why Oxfam is the perfect opportunity for you:

Be a Second-hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!

Increase Your Skills: If you have a particular interest, you can build on it to gain valuable retail experience to add to your CV, such as merchandising, customer service, and teamwork.

Find Your Community: Meet like-minded people who share your passion for a fairer world.

Flexibility: We know life gets busy. That's why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.

Oxfam isn't just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it!

What happens next?

After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you'd like to do in the shop. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!

Founded in 1997, the Islington Centre for Refugees and Migrants provides a place for refugees, migrants, and people seeking asylum to rebuild their life with support and community. From classes to casework to financial assistance, the Centre has a wide offering available for our community of over 200 people. Our approach is compassionate and human and the support we offer is long term - on average people stay with us around four years.

The current Board brings a wide range of charity and public body experience including strategy and fundraising and we are looking for skills to both enhance and complement these strengths.

The Centre has a dedicated and talented staff team led by our CEO, Andy Ruiz Palma, who joined in 2000 as an English teacher. In addition to this staff resource we have around 40 volunteers who provide direct support through activities. We also have in place accountancy support to the executive and a dedicated fundraising team.

We are looking for someone who can demonstrate a strong empathy with our client group and who understand how to work with organisations rooted in a local community. You will bring excellent people and communication skills and demonstrate good team-working.

We are open to applications from people looking for their first Trustee role or who may not have considered being a Trustee before and will provide mentoring to help trustees find their feet.

We are looking to recruit a deputy treasurer with:

A good understanding of financial management and reporting

A recognised accounting, finance or similar qualification

Ability to analyse and communicate financial information to the wider Board

Willingness to provide financial advice and support to the management team as needed

Knowledge and experience of fundraising finance practice in voluntary and community organisations (desirable)

This flexible home volunteering role is worthwhile and rewarding. Make a real difference writing letters. As a Volunteer Penpal Writer you’ll be a key member of the Letterbox Team. Your letters will cheer someone up and establish a trusting, supportive relationship with a client who might be lonely or socially isolated.

What tasks can this role include (some or all of the following):

• Writing letters to clients
• Building trust and companionship with a client through correspondence. Omega befriends a variety of people including: caregivers, the lonely, isolated or people with ill-health.
• Liaising with the Letterbox Team by email or post.
• Respecting service standards, appropriate boundaries and recognising the policies and procedures that are necessary when befriending adults at risk.
• Making suggestions to help us improve the service we provide to clients and Volunteer Pen pal Writers.

This role could be for you, if you:

• Enjoy writing and receiving letters
• Are enthusiastic and self-motivated
• Associate strongly with Omega’s values and strategy
• Have knowledge or understanding about a variety of client issues including caring, feeling isolated and lonely and its impact on people and society
• Have satisfactory written and inter-personal communication skills
• Recognise the importance of confidentiality and can show this in practice
• Are committed to inclusion, treating people with dignity and respect

What support and training will be provided?

• Feedback from clients and colleagues
• Regular and ongoing support from Letterbox Team Leader
• Answering questions
• Stationary and pre-paid envelopes can be provided making the service free.
• Opportunity for peer support events and invitation to Omega events
• Reward system and opportunity for volunteer of the month rewards

What are the benefits for you?

• Knowing you are making a difference to someone’s life by doing something you enjoy
• Joining the Omega Team, who are taking action against loneliness and isolation as well as helping people in crisis
• An opportunity to enhance your CV or learn new skills
• An opportunity to engage with your community

Location of the role:

• Mainly your home

When are you needed?

• At a time to suit you

Action Tutoring is a national education charity that offers free maths and English tutoring to pupils facing disadvantage. 

By volunteering as a tutor at a local school or online, you'll be supporting children to build their confidence and help ensure they leave school with the grades needed to build a bright future.

What will I be doing?

• Tutoring 1-3 pupils in Year 5 or 6, or Year 7, 10 or 11.

• Commit to one hour a week, for up to 20 weeks. You choose the day and time to sign up to.

• Use our tutor workbooks to guide your pupils through activities that will boost their confidence and grades.

What you'll gain:

• Receive induction training, tutor workbooks and ongoing support.

• Develop skills like communication, leadership, and problem-solving.

• Meet like-minded people in our volunteer community.

• Travel expense reimbursement (up to £5 per session).

• Free DBS check.

This volunteer role is perfect for you if you:

• Are passionate about making a difference and helping young people succeed, particularly those facing disadvantage.

• Seek valuable experience working with children and are eager to hone essential skills such as communication, mentorship, and leadership – all highly valued in any career path.

• Have a busy schedule but are keen to contribute to your community, as this flexible role requires just one hour a week, either in-person or conveniently online.

We look for volunteers with:

• Solid subject knowledge in the area they wish to tutor, which may be demonstrated by a degree or grade B at A-level qualification (or equivalent) or relevant experience.

• The ability to explain concepts clearly and patiently.

• A commitment to supporting pupils’ academic progress.

We recognise that valuable experience can be gained through diverse routes, so if your qualifications differ from those mentioned - we still encourage you to apply! Please highlight any relevant experience or skills in your application.

We welcome applications from volunteers across England, Wales, Scotland, and Northern Ireland. (Please note: this is a volunteer, unpaid position.)

Our volunteers say:

" The Action Tutoring team has been fabulous in their support: timely updates, always available, closely following progress, and ready to intervene where needed, very professional indeed!"

"Volunteering is very rewarding. I would say the skills that one develops from teaching the pupils are transferable to any walk of life and make you a better person. I would highly recommend it."

Join GHRI (Global Health Reform Initiative Foundation) — a non-profit organization bridging the healthcare gap through telehealth and telemedicine.

We’re inviting Doctors, Nurses, Pharmacists, Laboratory Scientists, Nutritionists, and other Health Professionals to join our volunteer team and deliver care to underserved communities—virtually and impactfully.

�� Your Role:

Offer virtual medical consultations via GHRI’s telemedicine platform.

Participate in online health campaigns and patient education.

Support GHRI’s community programs through remote diagnosis and follow-ups.

�� Benefits:

Make real health impact from anywhere.

Gain experience in digital and telemedicine systems.

Receive a certificate of volunteer service and recognition letter.

Organisation: Support U is a leading LGBTQIA+ resource and support service based in the Thames Valley area. 

Location: Work from home but ideally based in or around Berkshire.

Commitment: Approximately 2-4 hours a week alongside any training and volunteer team catch ups / planning meetings 

Overview: 

Support U is launching Rainbow Line in January 2026 — a dedicated listening line for the LGBTQIA+ community — and we are seeking compassionate, committed volunteers to join us as Call Handlers. Rainbow Line has been created to offer LGBTQIA+ people a safe, confidential and non-judgemental space to talk, be heard, and feel supported.

The service is designed for individuals who may be feeling isolated, overwhelmed, or in need of someone to listen. While Rainbow Line is not a professional counselling, psychotherapy or crisis service, volunteers play a vital role in offering empathetic listening and, where appropriate, signposting callers to specialist services and organisations for further support. By volunteering with Rainbow Line, you’ll be helping to reduce isolation and create a more connected, supportive community.

What You’ll Be Doing 

• This is a home based volunteering role, but you’ll ideally need to be based in or around Berkshire.

• The telephone support service will run twice a week within a 2-hour time slot. You’ll ideally commit to 2–4 hours per week. 

• Service users will pre-book telephone appointments via our website. 

• You’ll answer pre-booked calls, providing a safe, non-judgemental space for users to talk openly and be heard, with signposting to other relevant services. 

• After each call, you’ll complete a short record noting topics that came up, and any safeguarding concerns. 

• Support U’s designated safeguarding leads will be available during service hours for any immediate advice or escalation. 

Who This Role Would Suit 

• Someone looking for a long term volunteering opportunity. 

• Qualified counsellors, psychotherapists, or other talking therapy practitioners who wish to give back to the community. 

• Students or trainees in counselling, psychotherapy, psychology, social work, or mental health nursing seeking practical experience. 

• Individuals with experience in other listening based support roles. 

• People with strong empathy, good listening skills, and an interest in supporting the wellbeing of the LGBTQ+ community. 

What’s In It for You 

• Make a direct and positive impact on the lives of LGBTQ+ individuals. 

• Help create a safe, judgement free space for those who may never have experienced one before. 

• Offer meaningful support, even a short 45 minute conversation can impact someone’s day or outlook. 

• Contribute to a wider effort to foster safety, inclusion, and understanding within the community. 

• Gain valuable experience in active listening, support work and working with diverse communities. 

• Be part of a welcoming, passionate and supportive team. 

Requirements 

• Based in or around Berkshire (desirable, but not essential)

• Able to realistically commit to a minimum of 2-4 hours per week for the long term. 

• Basic administrative skills and strong communication and organisation skills. 

• Some experience in a similar line of work (e.g. counselling, mentoring, support work) or willingness to learn and undertake training. 

• Willing to undergo an enhanced DBS check. 

• Evidence of completed safeguarding training or willingness to complete safeguarding training organised by Support U. 

• Comfortable using basic technology to answer calls/log call notes. 

• Commitment to maintaining confidentiality and safeguarding best practice. 

Are you passionate about the world of gaming? STAMMA’s Minecraft club is a project which aims to bring young people aged 7-14 who stammer together through the exciting world of Minecraft! Our club plays in a private virtual realm where we can build exciting creations and collaborate on imaginative group projects. And you can be part of it too!

We know that the world can feel like a lonely place for young people who stammer. We want to help people connect and show them how great being part of the stammering community can be.

We’re looking for people to join us to be Minecraft session leaders. We’ll support you to lead short 1-hour ‘play together’ sessions in our virtual world 2x a month on a Tuesday or Thursday evening 6-7pm.

Please note that this volunteer role is only open to people who are resident in the UK.

Basic information

Hours: 3 hours a month plus one quarterly catch-up session on Zoom (amounts to 2 sessions a month of 1.5 hours)

Day and time: A regular slot on either Monday/Thursdays 5.45-7.15pm (session runs 6-7pm)

Commitment: We hope that you will enjoy this role and commit at least 12 months to the position

Location: Home-based

Supported by: Catherine Woolley (Children and Families Lead)

What does the role involve?

As a Minecraft Session leader, we’re hoping you’ll feel comfortable to:

•  Run a ‘play together’ session for young people who stammer either on your own or with another session leader. Sessions are usually run by two volunteers working in partnership.
• Help to keep our Minecraft realm a friendly space for everyone.
•  Support new players, such as showing them around the world, introducing them to other players and answering any questions they have.
• Helping families to set up Minecraft on their device and access the session for the first time.

What support would you get?

We'll help you through a training programme, which will include online training modules and some shadowing. This training is likely to take around 5-6 hours in total and can be completed in bite-sized amounts to suit your schedule. We will also provide ongoing support through our quarterly catch up sessions for Minecraft session volunteers to share experiences and explore any concerns or challenges.

What would you need?

• A quiet place where you can work in privacy and not be overheard during calls
• A console/computer with Minecraft installed
• A second device where you can take part in a Zoom call
• Stable internet connection which supports gaming

Who might enjoy this volunteer role?

You’re likely to enjoy volunteering with our Minecraft groups if you:

• Are experienced at playing Minecraft.
• Enjoy listening and talking to young people.
• Have a genuine curiosity about people and their experiences.
• Are passionate about making the world a better place for people who stammer.

It’s not essential to stammer if you are interested in volunteering with us, but you may particularly enjoy this role if you do. Your personal experience of stammering can be very useful!

Other Information

As a volunteer you can, of course, step back from the role at any time. However, both you and the Minecraft club are likely to get most out of the opportunity if you’re able to volunteer with us for at least 12 months. By gradually learning and developing your confidence in the role, you can have the biggest impact.

This is a volunteer role and is unpaid. As this is a role where you will be working with children and young people, we will need you to complete a DBS check with us before you can lead any sessions on your own.

Contact & apply

To express an interest in volunteering on the STAMMA's Minecraft Club, or if you have any questions, please complete the volunteer form on our website.

We appreciate any volunteering help that you can offer YBTC and want to make sure that our

volunteers have a positive experience with us. We pledge to support you as much as we can.

We want to ensure that volunteering with us does not feel too daunting, so the exact tasks might

vary depending on your circumstances. However, some typical tasks may include:

· Asking people you know who might be willing to have a collection box in their business

· Approaching local businesses to display the boxes and collect loose change from their customers

· Building and maintaining relationships with your box holders to inspire loyalty and encourage people to continue giving year after year

· Collecting the boxes in your area as and when required and taking to your YBTC contact

We are looking for people who are:

· Have a warm, friendly and confident outlook

· Willing to learn about the work of YBTC

· Able to communicate with a range of different groups

· Are creative and imaginative – spotting opportunities to boost your distribution

· Are well organised and enjoy meeting new people

· Reliable and able to commit to agreed requirements

We can offer you:

· Induction and ongoing training

· Ongoing support and supervision in your role

· The opportunity to learn new skills

· YBTC commitment to health and safety

Founded in 2003 and originally named Andrea’s Gift and later Brain Tumour Research and Support

Across Yorkshire, Yorkshire’s Brain Tumour Charity (YBTC) is Yorkshire and Humber’s leading

brain tumour charity. Offering practical, financial and emotional support to both adult and child

brain tumour patients, together with their families.

We fund brain tumour research in Yorkshire; we hope this research, dedicated to identifying new

approaches to the discovery and treatment of brain tumours, will improve outcomes for patients.

At YBTC we are a small team who are growing to meet the needs of those affected by a brain

tumour in Yorkshire. Around 15 new cases of primary brain tumour are diagnosed in the region

every week.

Our charity values are Integrity, Compassion, Community, & Ambition.

Our Vision/Mission

To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and

research.

About the Role
We're seeking a motivated and enthusiastic Sales & Business Development Volunteer to help drive our growth and expand our reach. This is an excellent opportunity for someone looking to gain hands-on experience in sales,  business development, and relationship management while making a meaningful contribution to our cause.

Key Responsibilities
As a Sales & Business Development Volunteer, you'll work closely with our team to identify new opportunities and build lasting partnerships. Your responsibilities will include:

• Researching and identifying potential clients, business leads, sponsors, partners, and business opportunities.
• Supporting the development of sales strategies and outreach campaigns.
• Helping to create compelling proposals and presentations.
• Conducting initial outreach to prospective clients via email, phone, and social media
• Help maintain the contact database with updated leads and follow-up notes.
• Analysing market trends and competitor activities.
• Contributing ideas to improve our sales processes and materials.
• Reach out to companies, NGOs, and institutions to introduce TESYouth’s initiatives.

What We're Looking For

• Strong communication and interpersonal skills
• Interest in sales, marketing, fundraising or business development
• Comfortable with technology and learning new systems
• Proactive, organised, and able to work independently.
• Ability to work independently and as part of a team
• A positive attitude and desire to contribute to a social impact organisation.

(Previous experience in sales, customer service, social media for business purposes, marketing, or or business development is a plus, but not required.)

What You'll Gain

• Practical experience in sales and business development
• Mentorship and guidance from experienced professionals
• Opportunity to build your professional network
• Development of valuable transferable skills
• Flexible working arrangements

Additional Information

• This is a voluntary role and can be carried out entirely remotely.
• All reasonable expenses will be reimbursed.

About TESYouth
TESYouth (Training, Employment Opportunities & Social Development for Youth) is a social enterprise and not-for-profit organisation dedicated to reducing youth unemployment. Through training programmes, work experience, interactive workshops, and volunteering opportunities, we support young people in developing their skills and achieving their career aspirations.

Together with our collaborators and partners, we aim to make a lasting positive impact in the community.

TESYouth is committed to equality, diversity, and inclusion. We welcome applications from all backgrounds and communities.

Our challenge

Our community is at the centre of everything we do. We’re committed to working with people affected by a brain tumour, ensuring they’re at the heart of everything we do. We can create real, positive change together. From diagnosis to support to treatment, we’re pushing toward one big vision: for everyone diagnosed with a brain tumour to live longer, better lives.

Our Young Ambassadors programme, for 18 – 25 year olds, is built on diversity. We welcome people living with low and high grade tumours, carers supporting loved ones, and those who have cared for someone who has sadly passed away. Partners and siblings are also welcome. Every voice counts, and every experience helps us create meaningful change.

How can you help?

As a Young Ambassador, you’ll play a big role in representing The Charity and standing up for young people affected by brain tumours. This two-year programme is open to 18-25 year olds, and gives you the chance to influence real decisions, be a critical friend, and make sure the voices of our community are heard loud and clear.

You’ll help shape the future of brain tumour care and research — all while meeting new friends, growing your confidence, and gaining skills that look great on a CV and feel good in your heart.

Across your time as a Young Ambassador, you’ll get stuck into exciting projects both inside the Charity and across the wider brain tumour community. You might work with researchers, healthcare teams, partner organisations, and other passionate young people, sometimes in person, sometimes online, all united by one mission: keeping those affected at the centre of every decision we make.

Ready to create change, learn loads, and be part of something meaningful? This is your chance.

What we’re looking for

We are seeking passionate, collaborative young adults who want to create change and improve outcomes for everyone affected by a brain tumour.

You’ll get to choose the projects you’re most passionate about and take part in a way that feels right for you. Whether you’re someone who likes speaking up in groups, prefers sharing ideas one to one, or enjoys contributing behind the scenes.

Person Specification

We welcome applications from anyone affected by a brain tumour (carers and patients), but it’s important this feels like the right time for you. By sharing your insight, you’ll help strengthen and amplify the voice of our community. 

We’re looking for young adults who are:

• Aged 18- 25 years old and based in the UK

• Open to meeting new people, learning new skills, and being part of something meaningful.

• Care about making things better for everyone affected by brain tumours

• Open to sharing your story (only if and when you feel comfortable) and you respect that everyone’s experience is different.

• Kind, collaborative, and supportive, and you enjoy being part of a team.

As a Young Ambassador, you will:

• Use your lived experience to represent others in the brain tumour community and help shape the work we do — both inside the Charity and out in the wider world.

• Be open to making friends, learning new skills, and making a real difference alongside other young people who care as much as you do.

• Listen to and respect different perspectives, knowing that everyone’s journey is unique and people may face challenges that look different from your own.

• Make sure real experiences, especially youth voice, guide research, campaigns, policy, and services, so the things we create truly reflect what young people need.

Some of the ways you can get involved include:

• Explore and develop fundraising ideas – Get creative and help us dream up fresh, exciting ways to raise the vital funds that keep our work moving forward.

• Create social media content – Use your creativity to help us tell powerful stories, spread awareness, and reach more young people online. Whether it’s Insta posts, videos, or LinkedIn your ideas can make a real impact.

• Contribute to campaigns and events – Use your story and your voice to support reports, raise awareness, and even help us engage MPs and decision-makers.

• Feed into research projects and focus groups - Help make sure research is easy to understand, accessible, and benefits the community it aims to support

• Speak up on bigger platforms – From press interviews to conferences, media pieces, or blog posts, you’ll have opportunities to share your experiences publicly and help shine a light on brain tumours and the work of the Charity. 

• Shape services that work for young people – Be part of developing and improving the support we offer, including our Young Adult service, making sure our services are practical, inclusive, and focused on real needs. 

In addition to all of this, we are very open to hearing your ideas about how you would like to contribute and get involved.

Practical considerations

This is a voluntary role with a term of up to two years, though we understand circumstances may change and you may need to step away earlier. 

• Induction: You’ll start with a 2-day induction on Wednesday 29th and Thursday 30th April  at our office in Fleet, Hampshire

• In-person meetings: Two further in person events will take place during the two-year programme. These have previously included training days and residential.  

• Online meetings: We’ll meet monthly on Microsoft Teams during a weekday evening 

• Other opportunities: You can choose activities that fit your interests, availability, and preferences. These will be shared via Volunteero, our volunteer app, which all Involvement Champions use. Opportunities may take place on both weekdays and weekends.

Please note, for in-person meetings, all travel, accommodation, and meal expenses are covered by The Charity.  Find out more in our Volunteer Expenses Policy. We suggest a time commitment of around 1–2 hours per week, but this is flexible. You’ll receive training, regular updates, and ongoing support to help you feel confident in your role.

Wellbeing and connection   

Many past Young Ambassadors say one of the absolute best parts of the programme is the friendships they build and the sense of connection they feel.

Because this role involves hearing and talking about a wide range of lived experiences, it’s worth taking a moment to think about whether this feels like the right time for you. The work is incredibly rewarding but it can also be emotional. 

Application process

Complete our application below! The application form will ask for information about your personal connection to brain tumours and any skills/qualities you would bring to the role.

Additionally, you will be asked to record a 2-minute video or provide a written statement (200-300 words) answering the following questions:

Motivation:

“Why do you want to be a Young Ambassador, and what does this opportunity mean to you personally?”

Representation and voice:

“In what ways do you hope to use your voice, whether online, in discussions, or in person — to help shape the future of brain tumour support and research?”

Key Dates

Applications close: Monday 9 February at 9am

Online Informal interviews*: Monday 16 February - Friday 20 March

Feedback and offers: Week commencing Monday 23 March

Induction date (in person event): Wednesday 29 April and Thursday 30 April

*Depending on the volume of applications we receive, we may shortlist applicants for these interviews. 

Need support with the application process?

We are committed to being inclusive and recognise that there may be a number of ways we could support you through the application process. If there’s any adjustments we can make to help you fully engage in the process, don’t hesitate to let us know by getting in touch with the Volunteering Team.

Join our amazing volunteer team to raise awareness of the issues affecting blind and partially sighted people in relation to sport. You will give talks in person or virtually, sharing your own story to improve understanding of sight loss to sports clubs, sporting venues and facilities and community groups. You’ll be making a real difference to people living with sight loss by helping to improve accessibility and inclusivity, creating a sporting world without barriers.

What you’ll be doing
1. Talks to sports and physical activity providers to support and encourage them to consider the needs of blind and partially sighted people by sharing your story to audiences, for example, local leisure centres, sporting venues and sports clubs.
2. Delivering talks to raise awareness of existing sporting and physical activity opportunities for blind and partially sighted people.
3. Representing RNIB as an Ambassador for the Community Connection service.

What you’ll gain from the role
1. A chance to give something back in an area you are passionate about.
2. A chance to make a difference with a sense of achievement.
3. A chance to build a strong community of sports people with sight loss.
4. A chance to be part of a team of like-minded people, increasing your confidence and skills to talk to groups of people with impact, with an opportunity to develop your role into delivering independently over time.
5. Opportunity to explore different roles within our organisation including our internal recruitment vacancies

In return for donating your time we will support you with:
1. A rewarding role
2. A great Induction and Training, in particular training in public speaking and story telling will be given.
3. A supportive Manager
4. Regular catch-ups
5. Expenses
6. An opportunity to connect with other volunteers

How often will I be needed?

• 4 Hours per Month

Key requirements

• This role requires 1 reference.

Location

Region

• Northern Ireland

Who this opportunity will suit

• This role is reserved for blind and partially sighted applicants

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• You’ll ideally have 1. Lived experience in playing, spectating, or delivering sport or physical activity sessions as a blind or partially sighted person. 2. Lived experience of issues affecting blind and partially sighted people in relation to sports and physical activity. 3. Be comfortable speaking to different audiences to share your sporting story, or a willingness to try with our support. 4. Have effective communication skills. 5. An outgoing friendly approach to meeting new people

By undertaking this role you will be enabling the shop to open for trading and close up, supervise and lead other volunteers in undertaking tasks and duties that enable the smooth running of the shop, and support the management team in task management.

Do you want to make a real difference?

At Oxfam, we're not just selling pre-loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide.

Here's why Oxfam is the perfect opportunity for you:

Be a Second-hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!

Increase Your Skills: If you have a particular interest, you can build on it to gain valuable retail experience to add to your CV, such as supervising a team, customer service, and teamwork.

Find Your Community: Meet like-minded people who share your passion for a fairer world.

Flexibility: We know life gets busy. That's why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.

Oxfam isn't just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it!

What happens next?

After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you'd like to do in the shop. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!

Use Your Commercial Skills to Change the World — Volunteer Ecommerce & Commercial Managers Wanted

Job Summary

Company Description

The Wisdom Trust is a UK-registered charity (Charity No. 1112323) dedicated to building a global network of people and organisations who share knowledge and resources to tackle poverty, healthcare challenges, environmental protection, human rights, and community development.

Role Description

Imagine if everyday online (and in many cases, in-store) shopping could help end poverty, protect the planet, improve healthcare, and strengthen human rights. Through our website, it can. With over 10,000 shopping partners who donate a commission every time our members make a purchase, we have the power to turn ordinary shopping into extraordinary impact.

The Wisdom Trust is on a mission to inspire people everywhere to take action on the issues that matter most: ending poverty, protecting our planet, improving global healthcare, and defending human rights for all. And almost everyone, regardless of age, background or location, can take part with just the click of their mouse - helping us to make communities on every continent safer, happier, healthier, better-aware and more sustainable places to live.

We’re seeking passionate Volunteer Ecommerce & Commercial Managers to help grow this unique programme. You’ll work to encourage more people to shop through our platform, strengthen relationships with retail partners, and help us maximise the funding we receive from every transaction.

Your expertise will directly support our campaigns to build a fairer, healthier, and more sustainable world. If you have experience in ecommerce, business development, online retail, or commercial strategy, we’d be thrilled to have you join our mission.

Duties

• Manage and maintain the company’s online SHOP page, ensuring all store/product listings are accurate, engaging, and up-to-date
• Develop and manage our online partnerships to ensure maximum benefit to the charity.
• Develop and implement marketing strategies to drive traffic and maximise sales through various digital channels
• Analyse sales data and customer behaviour to identify trends and opportunities for growth
• Coordinate with the marketing and social media teams to create compelling content, promotions, and campaigns
• Oversee customer service and member interactions related to online orders, ensuring prompt resolution of issues
• Monitor website performance, optimise user experience, and troubleshoot technical issues as they arise
• Collaborate with logistics partners to ensure timely delivery of products
• Train and mentor team members on best practices in e-commerce operations and customer engagement
• Stay informed about industry trends, technological advancements, and competitors’ activities

Qualifications

• Proven experience in managing e-commerce platforms or online retail operations
• Strong organisational skills with the ability to multitask effectively in a fast-paced environment
• Excellent communication skills, with an emphasis on clear and professional interaction
• Experience or background in teaching is advantageous, demonstrating strong instructional abilities and adaptability
• Proficiency in digital marketing tools, analytics software, and content management systems
• Ability to analyse data to inform strategic decisions
• A proactive attitude with problem-solving capabilities
• Knowledge of current e-commerce trends and best practices

This role is ideal for motivated individuals who are passionate about digital sales channels and eager to make a significant global impact working within the charity.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Applications are warmly invited from potential volunteers who wish to join our Board of Trustees.

We do not require previous board experience and very much encourage applicants from across our diverse communities in Surrey. We will provide a wide range of support, training and development opportunities.

Hours: Approximately 3 - 6 hours per month

Supported by: Board and Chair of Trustees and CEO

Location: Meetings in Milford, Godalming with visits across Surrey.

Role: To work as part of the Trustee team in providing a governance framework for the Charity and to be able to make effective decisions and be accountable to the Charity Commission.

Skills:

We are looking for Trustees for our Board who may have skills in any of these areas, though not exclusively:

• Legal Experience

• Income Generation

• The NHS

• Digital Marketing Experience

You would contribute actively to the Board of Trustees in defining the strategic direction of the organisation, setting overall policy, defining goals, setting targets and evaluating organisational performance against agreed strategic targets.

You would protect the reputation of our charity.

You would attend quarterly Board meetings and, potentially, committee meetings held twice yearly.

Attendance at Board Meetings is in person or remote. Committee meetings are attended remotely.

Role involves:

Scrutinising Board papers and other communications.

Abiding by Age UK Surrey’s policies and procedures and ensure these are effectively implemented.

Participating in activities to promote the Charity to our beneficiaries, funders and the wider public.

Trustees will:

Be committed to the aims and values of the organisation.

Be willing to provide the level of commitment required for this role.

Think, strategically, about our charity and about its future direction.

Think independently and creatively.

Challenge constructively and courteously.

Have an understanding of the responsibilities of being a Trustee.

Be a team player.

Support the staff team as appropriate.

Comply with the Age UK Brand Partnership Agreement and Charity Commission guidance.

Be responsible for the financial position of the Charity, ensure it is operating efficiently and effectively, and delivers on the outcomes defined in its governing document.

Set the strategic direction and delegate operational responsibility to the CEO.

Ensure the organisation complies with its governing document, charity law, company law and any other relevant legislation and regulations.

Ensure the organisation uses its resources effectively.

Protect and manage the property of the Charity and ensure the proper investment of the Charity’s funds.