Community Support And Information Volunteer Volunteer Roles
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Join our amazing volunteer team to raise awareness of sight loss and RNIB services at local events. You’ll be making a real difference to people living with sight loss by helping to create a world without barriers. This face to face opportunity will see you providing information about RNIB services and activities to help people with sight loss live the lives they want, enabling them to hear about the support that is available, and how they can help others.
What you’ll be doing
• Creating a welcoming and interesting display stand.
• Speaking directly to people affected by sight loss.
• Being a friendly face of RNIB locally - engaging with a diverse range of people.
• Providing information and demonstrations of basic independent living aids for the general public and professionals.
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A supportive route to building your confidence in meeting members of the public and serving customers.
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
In applying for / signing up for this role you agree to be contacted when we are seeking volunteers to help with an event in relation to this role description. We will contact you via a communication method for which you have given consent.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Join our amazing volunteer team to raise awareness of sight loss and RNIB services at local events. You’ll be making a real difference to people living with sight loss by helping to create a world without barriers. This face to face opportunity will see you providing information about RNIB services and activities to help people with sight loss live the lives they want, enabling them to hear about the support that is available, and how they can help others.
What you’ll be doing
• Creating a welcoming and interesting display stand.
• Speaking directly to people affected by sight loss.
• Being a friendly face of RNIB locally - engaging with a diverse range of people.
• Providing information and demonstrations of basic independent living aids for the general public and professionals.
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A supportive route to building your confidence in meeting members of the public and serving customers.
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
In applying for / signing up for this role you agree to be contacted when we are seeking volunteers to help with an event in relation to this role description. We will contact you via a communication method for which you have given consent.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
ABOUT THE ROLE
As part of our Community Support team, you will play a key role in ensuring the fulfilment of our users' needs by sharing information about our services, projects, and activities; this takes place in person, through our digital channels and helpline. Additionally, you will be responsible for keeping up to date information about other services and partner organisations. The primary challenge faced by the Latin American community is the language barrier, which hinders their comprehension of the UK system and their entitlements. Taking part in the Community Interpreting service, you will support service users in navigating these obstacles, enabling them to establish a more integrated life in the UK. This is an exciting opportunity for anyone who wants to better understand the challenges faced by the Latin American community in London; use their language skills in a positive and impactful way; and develop valuable administrative and customer service skills in a multicultural, fast-paced organisation.
MAIN TASKS AND RESPONSIBILITIES
● Connecting service users to our services, projects and activities in person or by answering phone calls and emails
● Supporting users with general enquiries, referring them to relevant services within our organisation as well as signposting and referring to external services
● Registering users on our database and keeping accurate records of services offered
● Monitoring internal calendars and appointments
● Sharing useful, up-to-date information with users as instructed by other team members
● Ensuring internal communications, flyers and handouts are up to date
● Interpreting calls for service users and supporting with non-official translations
● Supporting community members with basic application forms
● Liaising with staff in other departments and with external contacts
PERSON SPECIFICATION
● Good verbal and written communication skills in English and Spanish and/or Portuguese
● Ability to work effectively as a member of a team and with a diverse population of service users, staff and partners
● A caring, sensitive and non-judgemental approach
● Ability to cope with stressful and emotionally challenging issues
● Professionalism to handle sensitive and confidential information
● Excellent organisational skills, attention to detail and ability to multitask
● Ability to set their own work priorities, take initiatives and work with minimal supervision
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Join our amazing volunteer team to make a real difference to people living with sight loss. You’ll be supporting people to come together in a group setting, to benefit from each other’s company, knowledge and encouragement, leading to reduced isolation, stronger networks of support, and new friendships. You can support with either local and regional telephone groups or face-to-face groups.
What you’ll be doing:
• Meeting and greeting group members on arrival or joining virtually.
• Creating a warm and welcoming environment.
• Supporting group conversations.
• Assisting with group activities (if appropriate).
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Ref: V227 | Community Connector | Carmarthenshire, Wales.
We’re looking for multiple Community Connectors over the age of 18 years old, based across various locations across Carmarthenshire.
You’ll be volunteering : Dates and times to be agreed with volunteer.
The volunteers could be:
· Providing a valuable support to our teams based within the region.
· Build relationships with people, and organisations to raise awareness of stroke and the Stroke Association.
· Engaging with your local community to represent the Stroke Association, this could include the delivery of presentations or talks either face to face or digitally.
· Sharing your knowledge and experience of stroke to others.
· Researching and gathering information relating to life after stroke services.
· Supporting the process of volunteer recruitment and training.
· Attending fundraising events, including donation collections.
*Whilst we would be delighted if you could perform all of these tasks, we will be happy to accept enquiries from you if you can provide suitable selective support.
What the role can offer you personally:
· Learning and developing new skills.
· Meeting new people, building a network and engaging with your local community.
· An opportunity to get together (either face to face/digitally) with other volunteers from the East of England.
· Invitations to join national volunteer events to network and share experiences.
Interested in this role?
Find out more by downloading the role description for the Community Connector role.
If you are interested in this role please complete our application form and send it to us.
We want to reduce barriers to inclusion. Help us understand who’s applying for and getting roles with us by completing our Equal Opportunities Form. This helps us continue to identify anything that’s getting in the way for people looking to join us. This information does not form part of your application.
About Us
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives.
To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles.
If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About East Sussex Hearing
Join us in making a meaningful impact! East Sussex Hearing, an independent countywide charity based in Eastbourne, has dedicated over two decades to serving the deaf and hard of hearing community across East Sussex. Our mission is to empower individuals with advice and practical support, enabling them to lead vibrant, active lives and be integral members of their community.
We actively participate in various community events to bolster and enrich the services we offer, while also fostering collaborative working relationships throughout the county for the benefit of the hard of hearing and deaf population. We are now on the lookout for a passionate Community Fundraising Volunteer to join our cause on a voluntary basis.
About the role
As a Community Fundraising Volunteer, your role is diverse and impactful. Becoming a Community Fundraising Volunteer is a wonderful way to have fun and meet new people whilst supporting the charity in raising vital funds and awareness of the charity within your local community.
What you will be doing
• Attend and set up local community events around East Sussex. Unloading and Re-loading of stalls with marketing literature, including event flyers
• Represent East Sussex Hearing at local community fetes, fairs and events
• Help with bucket collections
• Act as a Charity Ambassador by promoting our Charity’s services and events among your friends, family, and colleagues
• Help to source and collect prizes from individuals, local community organisations, contacts and manage the use of materials at stalls
• Provide general hearing loss information and advice, including signposting to other services
If you are seeking a hands-on role that lets you support East Sussex Hearing whilst having fun - Joining us as our Community Fundraising Volunteer is the perfect opportunity! Let's make a difference together, as we’re ‘Here to Help You Hear.’
What will you gain from volunteering with us
• A chance to meet new people, make new friends and dedicate yourself to a rewarding role
• The time to develop new skills, take on new challenges and enjoy new experiences
• The opportunity to make an invaluable contribution to East Sussex Hearing and support the deaf and hard of hearing community
• Travel expenses can be claimed
• FREE admission to our BSL Sign Language classes
• FREE admission to our Lipreading classes
• Access to exclusive discounts, cashback & vouchers for charity workers & volunteers.
Training & Support
East Sussex Hearing will provide all relevant training at their Eastbourne centre and locally.
What we are looking for
• You're friendly, welcoming and enjoy being part of events
• You enjoy engaging with people and being part of a team
• You’re flexible and willing to take on a variety of tasks
To apply for this role, you need to be over the age of 16.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Pain Concern
Pain Concern is a charity providing information and support to people with pain and those who care for them, whether family, friends or healthcare professionals. Visit our website to find out more about what we do, including our Airing Pain radio programme, Pain Matters magazine, information helpline, community pain education sessions and our research and campaigning work. All pain is unpleasant, but for the 7.8 million people in the UK living with long-term pain it is a part of everyday life. It diminishes quality of life more than any other condition, leading often to loss of work, depression and disability. Anyone at any age can develop persistent pain and you will very probably know somebody affected. Although there is usually no cure, people who receive the appropriate treatment, information and support can manage their condition effectively with life-changing results
Purpose of Volunteer Role
This role supports our aim in delivering pain education in our communities and providing access to high quality resources to those who may not have digital access. As an ambassador you will provide tailored information on pain management services available in the local health board area and Signpost to any other support services in the community. Promote the concept of supported self-management as a recommended, effective intervention for chronic pain. Help make a difference to people living with pain by providing a powerful platform to hear the views and experiences for the all too often, voiceless patients. Due to the nature of the role, successful applicants will be required to undertake a PVG check.
What would you be doing
• Have personal experience of chronic pain (e.g., a diagnosis or experience of supporting a family member or friend).
• Representing Pain Concern in a professional manner
• Build a network with local GP surgeries, NHS health board.
• Attend Pain Management groups (virtually or in person), to highlight long term support options.
• Making conversation with members of the public as appropriate, and answering questions about the charity’s work.
• Signpost to helpline, Pain Concern information leaflets, Airing Pain etc
• Carry out research into community groups, local events and businesses in your area, so that you can contact them to attend fayres, exhibitions etc
• Attend cheque presentations and local events officially thanking donors and hosts for their support
• Adhere to Pain Concern’s policies and procedures at all times, including Safeguarding; Equality, Diversity and Inclusion; Health & Safety; Data Protection; Confidentiality;
• Attend training and volunteer meetings
• Keep your Volunteer Manager up to date on your activities, including the contacts you’ve made and talks that you’ve arranged.
Is this role right for me
We are looking for an individual who possesses some or all of the below experiences, skills and qualities.
• Friendly, positive and outgoing personality
• Tenacity and enthusiasm for sourcing opportunities in your community
• Enthusiasm and interest in chronic pain and the work we do
• Good communication skills, including public speaking
• Strong organisational skills, and an ability to work on own initiative and be proactive
• Access to the Internet and confidence in using it
• A good local knowledge
• Flexibility
Availability and location
Minimum commitment of 6 months. Minimum 2-3 hours per week. By becoming one of our Community Ambassadors, you will travel in and around your geographical area to meet support groups and attend events and from our office at Newcraighall Road, Edinburgh EH15 3HS
Benefits to you
• Experience volunteering as part of a friendly team
• Meet new people
• Build on your employability skills
• Training and a dedicated volunteer line manager looking after you
• A job reference after 6 months of volunteering.
• Satisfaction of giving a valuable service to the community
• On-site car parking
• Reasonable travel expenses will be reimbursed in accordance with our Volunteer Policy
How do I apply
Download and complete an application form via the volunteering page on our website. For more information about this role please contact us via our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are recruiting volunteers who enjoy volunteering in their community to help raise the charity’s profile at a local level. Everyone has their own community and we would love to work with people who can share their passion, interest and enthusiasm for Yes to Life with people in their communities who could benefit from our work. The role descritption provides a list of ways you can do this but we are very happy to listen to your suggestions and ideas too. The role is flexible and you can choose how many hours you dedicate to the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Join our amazing volunteer team to raise awareness of sight loss and RNIB services at local events. You’ll be making a real difference to people living with sight loss by helping to create a world without barriers. This face to face opportunity will see you providing information about RNIB services and activities to help people with sight loss live the lives they want, enabling them to hear about the support that is available, and how they can help others.
What you’ll be doing
• Creating a welcoming and interesting display stand.
• Speaking directly to people affected by sight loss.
• Being a friendly face of RNIB locally - engaging with a diverse range of people.
• Providing information and demonstrations of basic independent living aids for the general public and professionals.
What you’ll gain from the role
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A supportive route to building your confidence in meeting members of the public and serving customers.
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
In applying for / signing up for this role you agree to be contacted when we are seeking volunteers to help with an event in relation to this role description. We will contact you via a communication method for which you have given consent.
Join our amazing volunteer team to raise awareness of sight loss and RNIB services at local events. You’ll be making a real difference to people living with sight loss by helping to create a world without barriers. This face to face opportunity will see you providing information about RNIB services and activities to help people with sight loss live the lives they want, enabling them to hear about the support that is available, and how they can help others.
What you’ll be doing
• Creating a welcoming and interesting display stand.
• Speaking directly to people affected by sight loss.
• Being a friendly face of RNIB locally - engaging with a diverse range of people.
• Providing information and demonstrations of basic independent living aids for the general public and professionals.
What you’ll gain from the role
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A supportive route to building your confidence in meeting members of the public and serving customers.
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
Join our amazing volunteer team to raise awareness of sight loss and RNIB services at local events. You’ll be making a real difference to people living with sight loss by helping to create a world without barriers. This face to face opportunity will see you providing information about RNIB services and activities to help people with sight loss live the lives they want, enabling them to hear about the support that is available, and how they can help others.
What you’ll be doing
• Creating a welcoming and interesting display stand.
• Speaking directly to people affected by sight loss.
• Being a friendly face of RNIB locally - engaging with a diverse range of people.
• Providing information and demonstrations of basic independent living aids for the general public and professionals.
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A supportive route to building your confidence in meeting members of the public and serving customers.
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
In applying for / signing up for this role you agree to be contacted when we are seeking volunteers to help with an event in relation to this role description. We will contact you via a communication method for which you have given consent.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Marie Curie Community Hub is a new and exciting hub located right in the centre of the bustling Gloucester Road in Bristol. We are looking for volunteers to support running and developing a calendar of activities and events run from the hub, if you love talking to new people then this may be the right volunteering role for you.
The Community Hub provides a unique environment for anyone affected by terminal illness to access Marie Curie’s expert Information and to learn about the support the charity provides, we are looking for volunteers who will be able to signpost people towards these Marie Curie services.
It is also a space for small fairs and stall events to support local businesses in the community, as well as hosting events such as drop in carers cafes which provides the opportunity for carers to meet in a friendly setting and chat over a cuppa.
We are looking for volunteers to help with supporting the organisation and delivery of activities in the Community Hub and assisting members of the public in finding the support and information they need via our in-house Support Line space.
Your role will include some of, but is not restricted to, the following tasks:
Welcome and chat to customers; offering a listening ear to those looking for support and or information
Signposting individuals to Information and Support services as appropriate
Support the organisation and delivery of community activities in the hub’s community space
Raising awareness and promoting hub activities outside of the hub environment
Support with scheduling the different events hosted in the hub
Support with the marketing of the hub and its calendar of events
Community engagement and building relationships locally
The client requests no contact from agencies or media sales.
Community Volunteer - Lancashire
Role summary
Do you want to join our movement and defend the right to a safe home? We’re looking for volunteers who can join us at events in the community to help us raise money and raise awareness! This is a highly flexible role. We’ll let you know about upcoming events, and you choose which you’d like to attend or do. The housing emergency hurts everyone. The fight to end it starts here!
- Suggested involvement: Whatever works for you! You choose the events you volunteer at.
- Availability: This is a flexible opportunity, with events taking place at different times and on different days over the year. You choose the ones that suit you.
- Location: Your local area
- Supervised by: Regional Community Fundraiser
Main tasks
This is a flexible and diverse role. Here are some of the activities you might get involved in:
- Support some of our community fundraising activity such as holding collection tins in public spaces or bag packing in supermarkets.
- Volunteer at a range of events including community fairs, gigs, Pride marches, sporting events and street stalls.
- Help us grow our movement for change by supporting petitions and raising awareness of our calls to action through social media.
This role is based within the Community Fundraising team. If you are looking to volunteer in our shops or services, please return to our homepage to find an appropriate opportunity.
Why volunteer with Shelter?
A home is a fundamental human need, as vital as education or healthcare. But in Britain today, that right is denied to millions of people whose lives are blighted by homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. The time for change is now. Together with individuals, in communities and across society, we will lead the way for a safe home for all. But we need your help to do it. Becoming a Community Volunteer will give you the opportunity to take practical action and to meet other people who are passionate about tackling the housing emergency.
Skills and Experiences Required
- Passionate about joining the fight for home
Benefits of volunteering with us
- Join our fight against bad housing and homelessness and become a force for change!
- Contribute your time flexibly as and when it suits you
- Meet other volunteers locally
- Experience volunteering at a range of different events
- Entry to events you choose to volunteer at!
- Build your confidence and develop transferable skills
Learning & Development
To enable you to take part in this opportunity we will:
- Put you in contact with your local Community Fundraiser who will support you in the role
- Provide you with relevant policies
- Provide relevant induction, training and information
- Refund any out-of-pocket expenses in line with Shelter’s volunteer expenses policy
The client requests no contact from agencies or media sales.
Ref: V227 | Community Connector | Carmarthenshire, Wales.
We’re looking for multiple Community Connectors over the age of 18 years old, based across various locations across Carmarthenshire.
You’ll be volunteering : Dates and times to be agreed with volunteer.
The volunteers could be:
- Providing a valuable support to our teams based within the region.
- Build relationships with people, and organisations to raise awareness of stroke and the Stroke Association.
- Engaging with your local community to represent the Stroke Association, this could include the delivery of presentations or talks either face to face or digitally.
- Sharing your knowledge and experience of stroke to others.
- Researching and gathering information relating to life after stroke services.
- Supporting the process of volunteer recruitment and training.
- Attending fundraising events, including donation collections.
*Whilst we would be delighted if you could perform all of these tasks, we will be happy to accept enquiries from you if you can provide suitable selective support.
What the role can offer you personally:
- Learning and developing new skills.
- Meeting new people, building a network and engaging with your local community.
- An opportunity to get together (either face to face/digitally) with other volunteers from the East of England.
- Invitations to join national volunteer events to network and share experiences.
Interested in this role?
Find out more by downloading the role description for the Community Connector role.
If you are interested in this role please complete our application form and send it to Carla Williams, Community Connector Coordinator on email.
We want to reduce barriers to inclusion. Help us understand who’s applying for and getting roles with us by completing our Equal Opportunities Form. This helps us continue to identify anything that’s getting in the way for people looking to join us. This information does not form part of your application.
If you would like further information please contact Carla Williams, Community Connector Coordinator on email.
About Us
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives.
To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles.
If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to support people from within the serving community? You just need a friendly demeanour, and an ability to get on with people from different backgrounds and age groups. If so, please get in touch.
What is a Community Volunteer?
Community Volunteers provide practical help to serving people and their families. Whilst a friendly chat is an important aspect of the role you will also be providing some hands-on support like a lift to a medical appointment or help with shopping.
Why do we need you?
We’ve been supporting the Armed Forces community for more than 130 years. Armed Forces life can bring its challenges when a loved-one is deployed overseas, or a family must move to a new location. Some people find themselves facing illness, bereavement or unexpected financial problems. Day-to-day activities can become difficult without a little help. That’s where you come in. Could you spare a few hours a week to lend a helping hand to a family in your serving community?
When would you be needed and where would you be based?
The essential part of the role is visiting beneficiaries, so you will be expected to travel to meet people at home or elsewhere.
Some volunteers will visit more people than others. Whilst you may visit a beneficiary, or family, on a regular basis support is always time-limited.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at their home or in a suitable place depending on their needs
- Providing practical help like lifts to appointments, going to the shops, washing-up, running errands etc.
- Providing time limited, relief care for children (additional training is required for those undertaking this type of support).
- Helping people to think about how to access other support if needed and signposting as required
- Reporting any safeguarding concerns in line with SSAFA’s safeguarding policy and procedures.
- Keeping in touch with your Community Volunteer Coordinator, attending supervision and keeping a record of your visits.
- Keeping up to date with training and SSAFA news so that you are best able to support beneficiaries
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFA’s policies and procedures at all times, including SSAFA’s: safeguarding; equality, diversity and inclusion; health & safety; data protection; confidentiality
What can you gain from this volunteering role?
- Give back to the serving community
- Support people in your local serving community using your patience, time and life experience
- Support and friendship from your local SSAFA Serving Community Team and the wider SSAFA community
- Experience, training and skills that you can highlight on your CV and in job interviews
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What about training and support?
- One day training course for Community Volunteers. The option to pursue this course further and gain an accredited qualification in community volunteering. Additional training is required for those wishing to undertake the Relief Care Service for Children.
- Support from a local Community Volunteer Coordinator
- Support from SSAFA’s Welfare Team and Volunteer Experience Team based at our Central Office
- Online training modules to complete at home, so you are up to date with how to keep clients, their families and personal information safe
- Refresher training to keep your knowledge and skills up to date
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFA's Public Liability insurance while carrying out their role.
What are we looking for?
- Friendly and approachable people with good listening skills, patience and empathy
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Understanding of the need to remain within the boundaries of the role with regards to friendship, finances etc.
- Practice confidentiality and data protection in line with SSAFA’s policies
- Good IT skills e.g. ability to use Outlook – you will receive your own SSAFA email address.
- Ability to travel to meet beneficiaries
- A willingness to adhere to all relevant organisational policies and procedures.
Depending on the needs of the team, this role would suit someone who would like to volunteer a few hours each week.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities to have access to the same opportunities and experiences as volunteers who do not.
Please note this is a volunteer role and does not form part of any contract of employment.
Minimum Age: 18
Are references required? Yes. Two-character references from people who know you well (not family members).
Is a criminal record check required? Yes* (the cost of this will be covered by SSAFA)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands or other information should not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, if required and where possible, a modified or alternative role will be offered.
The client requests no contact from agencies or media sales.