Community Support Manager Jobs in Bristol, City Of Bristol

Unifrog’s mission 

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.

Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.

We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).

Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!

HE Partnerships at Unifrog

After successfully launching the HE Partnerships arm of Unifrog in 2020, we now support 175+ global universities with raising brand awareness, inspiring the next generation, and developing a talented and diverse pipeline of prospective applicants. We also connect universities with teachers, advisors, and international school counselors through the Unifrog online community and in-person events.

What you’ll do

As HE Partnerships Manager, your role is to grow our university partner numbers and support our existing university partners to get the most out of their partnership with us. A fundamental element of our work with universities is to make sure they’re adding genuine value to our student and teacher community. Your key responsibilities will include:

• Make sales to universities in the UK and around the world

  You’ll set up and conduct meetings with university staff in which you’ll listen to their needs, communicate our mission to them, demonstrate our offering, and seek to secure the university’s ongoing subscription.

• Maintain excellent relationships with existing partner universities, and secure their resubscriptions

  You’ll onboard new partners, conduct regular check-in calls, and consultatively support our partner universities to make the most of their partnership with us in line with their goals. It’s crucial that you maintain a sky-high resubscription rate.

• Deliver our existing services for partner universities

  Our HE offering is new and fast evolving. You’ll be involved in delivering every part of it, including:

  • Insights dashboard

    • Our Insights dashboard and reports use aggregated data from the Unifrog platform to uncover trends at subject and regional levels, and are designed to inform universities’ marketing, recruitment and portfolio planning. You’ll consult with partner universities to help them get the most out of their Insights dashboard, present reports to them, and identify potential upsell opportunities.

  • Student fairs, college counselor networking events, and teacher conferences

    • These events are a great way for our partner universities to interact with our community of students and teachers. We want our events to be useful and enjoyable for all parties. You’ll make sure your partners get involved in the events that best meet their recruitment and outreach objectives, as well as leveraging their best academics and student ambassadors to present to Unifrog students.

• Identify upsell opportunities that will help our partners to achieve their goals

  You’ll seek to build relationships across different university departments, such as Marketing, International recruitment or Widening Participation, to increase our scope of work with each HE partner. Central to this will be showcasing the extra support we offer in addition to the annual subscription.

• Help develop new ways for our university partners to add and receive value

  We are just getting started with how we support universities to add value for the students and teachers using the Unifrog platform, and how we support universities to receive value as well. We want you to play your part in coming up with new services we can deliver: at Unifrog we innovate quickly, and it’s everyone’s job to be creative.

What we're looking for

• Resilient, and motivated to exceed targets

Our sales and resubscription targets are achievable but ambitious. You’ll need to be determined to meet and exceed them.

• Strong communication skills

You’ll be in frequent communication with lots of different people, both within Unifrog and externally – this will be in person, written, over the phone and via video call. You’ll need to be an outstanding communicator.

• Personable, with a track record of excellent relationship management

At Unifrog we’re known for our excellent customer service. You’ll need to provide fantastic support for your partner universities and make sure your team are doing the same.

• Sector insight

We work with Universities around the world that are often very different from each other; you need to be quick to understand how we can be useful to them, and how they can be useful to our students and teachers. 

• Attention to detail

Whether it’s marketing collateral or a new Insights Report, it’s important you have the skills and discipline to carefully check our HE focused content.

• Proactive attitude and willingness to get stuck in

You need to be excited about going beyond the core responsibilities detailed above to improve what we do and make it a success.

Working together

You’ll work alongside our three existing HE Partnership Managers, our HE Partnerships Coordinator, New Business Lead (HE and Employers), as well as people on our marketing, data analysis, and school-facing teams. 

You’ll be line-managed by our Head of HE Partnerships.

Key benefits 

Go to our jobs page for a full list of the excellent benefits we offer our team.

• Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. We’re also a certified Great Place to Work.

• Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.

• Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.

• Influence the company’s direction: we love to promote great ideas, wherever they come from.

Key details 

• £37,485 per year plus commission (OTE of £60,000), plus company wide and team-related performance bonuses. Grade B.

• Full time.

• Work remotely or in our London office. 

• 28 days paid holiday per year (plus bank holidays).

• Working hours are 9am to 5pm, Monday to Thursday, and 9am to 4:30pm on Friday.

• Start date: as soon as possible, though we will be flexible for the right candidates.

• If you require reasonable adjustments, or want to discuss any details about the role before applying, please contact Mhairi (details on our website).

• We can only consider candidates who have the right to work in the UK.

Application process  

• Deadline: 10:00am (BST) on Monday 17th June 2024. 

• Stage 1: Application form (~1 hour)

• Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.

• i. Why do you want to work at Unifrog? (250 words)

• ii. With reference to the job description and your experience, what makes you an excellent candidate for this role? (250 words)

• iii. Tell us about a time you have either had to meet or exceed a target - what was your approach? (250 words)

• Stage 2: Phone task (15 minutes) ��

• Stage 3: Video call interview (1 hour)

• Short pre-prepared presentation (5 mins).

• Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions).

• Phone interviews will be held throughout the application window. Video call interviews will be held w/c 24th June 2024.

• Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently. 

• Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.

Inclusion and diversity at Unifrog

• Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.

• As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.

• To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.

• To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.

We’re looking for a new Business Operations Manager to ensure the smooth running of our social enterprise, Data Orchard CIC. Applications will be particularly welcomed from those with knowledge and expertise in business processes - particularly small businesses. The ideal person will be focused and organised, experienced in using a variety of digital tools, good at working and communicating with a range of people, resourceful, and a problem-solver. 

Here at Data Orchard CIC, you're encouraged to be yourself. We promote and celebrate diversity and welcome applications from people who are neurodivergent, of global majority ethnicity, trans or non-binary, disabled, or however you might identify. You don't have to have all the experience and knowledge we have listed, as long as you are willing to learn.

Data Orchard is a social enterprise with a small team of employees, associates, and board members. We enable organisations working for social and environmental benefit to get better with data. Our clients are primarily charities, social housing providers, public sector bodies, and other nonprofit organisations. We work directly across the UK on around 30-40 projects a year. We reach and engage thousands more around the world, through our events, tools and resources, and online communities.

If this sounds like something you want to be a part of, please check out the full job description and the key attributes we’re looking for in this role and apply online and upload your CV before the deadline of 23h59 on Monday 1st July 2024.

This is an exciting opportunity for a major donor fundraiser to join CSW, to initiate and develop strong relationships with individuals and corporates who have the capacity to make significant donations to CSW and to steward these relationships towards deeper engagement with CSW year after year.

Key Responsibilities (a full list of responsibilities is listed in the Application Pack)

• Develop a Major Gifts strategy that delivers agreed income goals and leads to increased and multi-year financial commitments from Major Donors.
• Develop individual cultivation plans for Major Donors that provide opportunities for them to make impactful gifts, pray and campaign.
• Research and write funding proposals and cases for support and adapt as needed.
• Produce and send regular letters and reports demonstrating the impact of gifts.
• Develop relationships with a small pool of Corporates that leads to increased engagement and income generation.

The Person

You are an excellent communicator, self-motivated and passionate about enabling donors to channel their wealth to meet the greatest needs. You have strong inter-personal skills which you are able to use to build internal and external relationships. You are able to inspire people to make a difference through their giving and you are just as passionate about communicating the impact of their gift. You are proactive and willing to work well with others to achieve targets.

You are inspired by CSW’s mission and eager to play your part, through this role, in ensuring freedom of religion and belief for all.

Essential Criteria (a full list of essential criteria is listed in the Application Pack)

• A minimum of three years’ major donor fundraising experience for a charity.
• Proven track record of securing five-figure and six-figure gifts from major donors.
• Experience of providing excellent stewardship to major donors.
• Excellent communication skills, especially verbal and written English
• Writing compelling funding applications/ proposals that match donors’ interests with CSW’s mission and activities.

CSW Benefits

We offer flexible working, your birthday off, pension with 6% employer contribution, 30 days holiday after 5 years’ service, 3 month paid Sabbatical after 10 years’ service.

Bristol Education Partnership (BEP) is recruiting a Project Manager to lead the Partnership’s work to tackle disadvantage, raise aspirations and broaden the educational experience of young people in partner schools. The partnership was set up in 2019 and after a successful first five years, we are looking for someone with energy and ideas to lead the next stage of development; someone with a background in education, with experience of developing and leading inspiring projects and of working with a wide range of partners from across the community. 

The Partnership is held by, and the postholder will be employed by, Bristol Charities. Bristol Charities is a local charitable group with a rich history, having supported the people of Bristol for over 600 years through Housing, Grants, Education, and Community Projects. We are now entering into a new phase of the charity that will focus on impacting long term and sustainable transformation across the city, which includes the work of the BEP, and you would be joining both the BEP and Bristol Charities at an exciting time of development. 

We’re looking for a Research Manager who combines exceptional ability in research and report-writing, with a real passion for (and experience in) peacebuilding. We offer flexible hours and working from home, anywhere in the world. It will be vital that you have an excellent grasp of the context in the Central African region, which will require time spent there and, ideally, significant prior knowledge.
In the first months of the programme, the team will consult at least three thousand people, with a combination of key informant interviews, individual questionnaires and focus groups to build both quantitative and qualitative datasets.
This will add to a dataset of over ten thousand consultations over 6 years, so you’ll have a unique evidence base at your disposal. We believe that, with your expertise and support, we could make better use of the rich information in these datasets, and we feel we owe that to the women and men we’ve consulted. The reports you produce will help amplify their voices, providing decision-makers in government and the international community with clear recommendations for activities that will address root causes of conflict and promote sustainable peace and development.

We are looking for an additional support worker with lived experience of self-harm to join our existing team working with people who have attended A&E for self-harm treatment. This role has been developed specifically for people who have lived experience of self-harm. Self-harm can take many forms but for the purposes of this role we mean things which someone has done to themselves with the clear intention of causing harm.

This role is not about sharing personal stories of self-harm, but some exploration of your experiences will be part of the interview and training process. All questions will be provided in advance of the interview and training will be run in a small, closed group. Both the interviews and training will be facilitated by people who have used their self-harm experiences in their working lives.

Duties and responsibilities

1. Support the day to day running of the Lived Experience Service by:

• Offering tailored follow up support to people of all communities and genders who have attended A&E for self-harm treatment including face to face or video chat meetings, researching community support and guidance in finding and using self- help resources based on the principles of mutual experience, empathy and holistic support;
• Where appropriate sharing ideas about ways of achieving goals, drawing on personal experiences and assisting people to decide what they want to achieve based on their circumstances and personal resources;
• Administrative tasks including researching and updating service resources and maintaining accurate client records in line with organisational confidentiality, data protection and safeguarding policies.
• Supporting their own wellbeing by engaging in regular supervision and appropriate training

2. Contribute to the overall running of the organisation through:

• Attending team meetings
• Supporting the development and/or running of organisational resources, events and campaigns relevant to their role
• Having an awareness of the aims of the organisation and adhering to Safeguarding procedures at all times

About the team

Kinship is in the third year of delivering the first national peer support service for kinship carers in England. We have created 145 peer support groups and supported and trained kinship carers to create and lead their groups in a way which meets their needs.

With a new contract from the Department for Education, we’re now entering a new phase of our service with a focus on:

• creating 90 new sustainable peer support groups in areas of most need over 21 months;
• sustaining and developing the current 145 existing groups; and
• providing support and help to build a sustainable and welcoming community for all peer support groups across England.

This role will mobilise, develop and innovate our existing offer into a new Peer Support Hub with the focus on supporting sustainability and building resilience of peer support groups and their leaders. You will support and build our Kinship peer support community.

You’ll work with group leaders to develop a central hub of accessible and useful resources to help them to sustain their groups, working with colleagues right across Kinship to promote consistent access to services and activities (training, programmes, information, advice and campaigns), building a joined-up user experience.

About the role

The role of the Peer Support Hub Lead is to oversee and take accountability for sustaining kinship peer support groups across England in priority areas as part of a new hub and spoke delivery model.

In this context, your team is the centralised ‘hub’ of the service, delivering an exciting programme of training, speakers, toolkits and resources to help peer support group leaders develop, build and sustain their group well.

Your national team of three will make sure groups feel connected and supported, learn from each other and build a powerful and resilient peer community.

The type of person we’re looking for:

Dynamic and people-centred, this role is about developing a supportive community of peer support groups nationally. You’ll understand the power of relationships and be an excellent communicator. You’ll understand how communities hold their own power and your team will help unlock that. Innovation is key to the success of the Hub and you’ll ensure you’re using best practice and learning to develop it.

An excellent communicator, you’ll develop external partnerships to support group sustainability. You’ll ensure through the National Peer Support Connector role that peer communities are connected and engaging with the new National Kinship Care Ambassador.

You’ll be comfortable with using digital technology and tools to build communities and develop resources.

Key responsibilities include:

• Ongoing innovation of the Hub service, embedding best practice, digital innovation and learning to develop a thriving peer community.

• Develop, deliver and take accountability including strategic oversight for an annual operational plan for the peer support hub.

• Work with Head of Marketing to develop an integrated promotional plan.

• Work with Head of Network Development to coordinate national partnerships.

Essential requirements include:

• Experience in delivering a high-profile national service or programme. This includes overseeing delivery, operational planning, monitoring, budgeting, managing delivery, meeting KPIs, stakeholder engagement and reporting to funders.

• Experience of effective budget management.

• Experience working in a role focused on one or more of the following areas; communications (including digital communications) or marketing.

• Significant experience of developing and delivering successful community engagement strategies.

Key Dates:

Deadline: 12pm on Friday 7 June 2024

Interviews: Thursday 13 June 2024 (online)

How to apply:

We will ask you for your CV and to respond to the following five questions via the Applied platform. Please note that all answers will be viewed anonymously by reviewers and CVs will not be viewed until after this sift has happened. This is the first opportunity to demonstrate your experience and to stand out in the recruitment process. Reviewers will not see all your answers together and will be marking on the strength of the response to each question.

Questions for application (along with CV):

1. Why you want to work at Kinship in this role, and how do your values align to the Kinship ones? Please include a bit about your experience in this section.
2. Please give one example of when you have had to develop from scratch OR innovate a national service. Please include what the service budget was, what you did and what the outcome was. Please relate to this job role where possible.
3. You’ll be leading the new ‘hub’ team within the Peer Support Service, developing and innovating our model for support group leaders (who are also kinship carers). You will need to work at pace, while providing strong leadership and clarity to the team. How would you approach the first three months, what will you prioritise and what will you need?
4. Please give one example of where you have previously built or innovated a powerful and resilient peer community including in person and digital delivery. What was key to your success?
5. We’re building a thriving community of kinship carers across our peer support service. Looking at the job description and job pack, what would be your ambition for our national peer support hub?

The EPIC Restart Foundation empowers people to restart positive lives after gambling harm.

"I will be forever thankful to EPIC Restart Foundation for being the turning point in my life where I found my purpose again.”

Do you have a passion to support people after an addiction and enable them to lead more fulfilling, purposeful lives? Do you want to raise awareness in communities about where to seek support after gambling harm and help break down the stigma around gambling addiction?

We are seeking an energetic and highly organised individual to join our team as Community Outreach Manager to manage our new REACH programme – building relationships with voluntary and community organisations to help them support others who may struggle to overcome gambling harm - working especially with hard-to-reach audiences and ethnic minority groups.

Lived experience of gambling harm (either directly or indirectly) is an advantage but not essential requirement for this role as you will be collaborating with colleagues who will contribute their lived experience insights to inform REACH activities that you project manage. But you must be passionate about making a difference and excited by the opportunity to transform lives, support people in recovery and be sensitive to their needs.

You will work hands-on to organise and facilitate delivery of a wide range of REACH activities with community organisations including workshops, lived experience events, drop-in advice sessions and social media activities - aiming to reach diverse audiences, reduce stigma and encourage wider discussion about gambling harms recovery.

If you have experience of working with community organisations, good project management skills and an understanding of the inequalities and stigma that prevent people from reaching out for support around gambling addiction - then we want to hear from you. 

Please head over to our website to download the Application Pack with details of how to apply.

SPORTS AND CHALLENGE EVENTS PORTFOLIO MANAGER

Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.

Salary: £35,882 FTE

Hours: 35 hours per week

Contract: Permanent

Location: Hybrid, two days in the Bristol office and three days home-based

Closing date: Wednesday 19 June 2024

Interviews: w/c Monday 1 July 2024

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.

We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.

ABOUT THE ROLE

We’re looking for a Challenge Events Manager to join our Sports and Challenge Events Team managing an innovative and evolving portfolio of mass participation events, including the mighty London Marathon.

You’ll join a driven team committed to growing our challenge events portfolio and delivering standout supporter experiences, whether they’re jumping out of a plane or crossing that iconic London Marathon finish line. You’ll be marketing a range of tantalising mass participation events to supporters and devising engaging and inspiring stewardship journeys to make their Young Lives vs Cancer experience memorable.

WHAT WILL I BE DOING?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.

• You be responsible for driving supporters into the charity, using your top-notch marketing skills, and working with our Digital and Brand teams, to target third party mass participation events to new and existing audiences.
• You'll possess strong relationship building and stakeholder management skills, you’ll be as comfortable liaising with event organisers and suppliers as you are working with internal stakeholders.
• You’ll create and deliver consistently awesome supporter journeys, working with our regional and central fundraising teams
• Your project management skills will help you deliver incredible event experiences for participants
• You’ll be meticulous about your budget, your targets and numbers
• You'll have a drive to keep on top of event trends; networking and researching new event concepts to help us shape a really forward-facing events offering

WHAT DO I NEED?

Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.

The key skills we’re looking for in this role are:

• Strategic and operational experience in mass participation events
• Results and goal driven with experience of reaching and exceeding targets
• Experience of devising and delivering mass participation marketing and acquisition campaigns
• Experience of creating and delivering audience-focused plans to inspire and motivate customers/supporters
• A great communicator
• Strong prioritisation and organisation skills
• Adaptable and resilient
• A team player
• Epic at relationship building, with supporters, internal stakeholders and external suppliers and event organisers
• Self-motivated and driven
• Great at spotting opportunities and being proactive
• Confident at influencing and negotiating

What will I gain?

• For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

OUR COMMITMENT TO DIVERSITY, EQUITY, INCLUSION AND BELONGING

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible. Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

You may have experience in the following: Challenge Events Manager, Events Fundraising Manager, Sports Events Coordinator, Charity Events Manager, Fundraising Events Manager, Mass Participation Events Manager, Community Events Manager, Events Project Manager, Events Marketing Manager, Event Operations Manager, Special Events Manager, etc.

REF-214 442

Contract type: 9 Month FTC/Secondment

Location: Remote

The role of Community Stewardship Manager (Sooty Volunteers) will help to improve the lives of blind and partially sighted people by managing relationships with our amazing team of volunteer fundraisers who deliver RNIB's Sooty box programme across the UK.

Sooty has been the face of RNIB's charity collection boxes for over 50 years, collecting more than £13 million in public donations.

You will be responsible for ensuring our volunteer's contribution is a positive and supported experience, creating opportunities for volunteers to engage with other teams across the organisation and maximise fundraising income.

If you have a passion for volunteer engagement, community fundraising, relationship building, and communication, this is a fantastic opportunity to utilise your skills, creativity, and enthusiasm.

What you will need -

The successful person will have experience of volunteer management, ideally working in a fast-paced fundraising team or similar environment, and an interest in learning about creative marketing campaigns and supporter journeys.

You will be a great communicator with the ability to speak to a wide variety of stakeholders to ensure our supporters receive the best stewardship possible. You will also be experienced in motivating people to get involved, quickly building rapport and establishing long lasting relationships.

It's an exciting time to join our Supporter-Led Fundraising team. The Community Stewardship programme has seen significant growth over the last 3 years, and we have ambitious plans to grow further. We're a friendly and dedicated team, who love delivering amazing experiences for our fundraisers.

What We Offer

RNIB prides itself on being a great place to work with a positive, progressive culture. We offer a wide range of benefits including 26 days of holiday per year (plus bank holidays) which rises with service, enhanced family friendly benefits, a contributory pension scheme with an employer contribution of up to 11% and a rewards platform with employee discounts across over 800 retailers.

For more information on our available benefits, please visit our .

If you are having trouble applying online or would like more information, please contact us on .

If you would like to apply for this great job opportunity, please review the documents linked below, then select "Apply Online" at the bottom of this page and complete our application form, telling us how you meet the Specialist Skills, Knowledge and Experience criteria (Section 1 of the person specification in the Job Description). Guidance for completion can be found on each page of the application form.

We're the Royal National Institute of Blind People (RNIB) and we're here for everyone affected by sight loss. Working for us means working for one of the UK's biggest charities, supporting almost two million people living with sight loss in the UK.

About the team

We have been successfully running the first ever national Peer Support Service for kinship carers in England for over two years since January 2022. We have created 145 peer support groups and supported and trained kinship carers to create and lead their groups in a way which meets their needs.

With a new contract from the Department for Education, we’re now entering a new phase of our service with a focus on:

• creating 90 new sustainable peer support groups in areas of most need over 21 months;
• sustaining and developing the current 145 existing groups, and;
• providing support and help to build a sustainable and welcoming community for all peer support groups across England. 

About the role

The type of person we’re looking for:

This is a new a role and a new structure for the team. You will need to be a strong, boundaried manager and leader. You will understand the power of building relationship-focussed peer support groups and the importance of in person local community engagement and outreach.

The team you lead will focus on community outreach and relationship building to develop new groups and new support group leaders through to independence. By independence, we mean that the groups will function successfully without a staff member present.

We want groups to feel a sense of community and belonging through all support and services we offer at Kinship, so your team will be the local contact.  They are expected to be out and about in communities.

Your team will need to build resilience through in person outreach, support, training and connection to ensure groups are able to function independently before moving to new ‘hub’ team who will provide centralised support and community building.

Your team will also reach out to existing groups (providing a face of the service and a relationship with it), ensuring they have the resources they need and support to sustain their group and then transition to the ‘hub’ team. This will include in person visits.

Purpose of the role:

The role of Programme Lead is to oversee and take accountability for the development and creation of new sustainable kinship peer support groups across England in priority areas as part of a new hub and spoke delivery model. In this context, your team is the ‘spoke’ of the service, delivering local outreach, online groups (where appropriate) and relationship building with kinship carers.

Managing a national team of seven staff (two direct line reports), you will provide firm leadership, ensuring targets and funder SLAs are met consistently and the service is delivered to a high quality.  You will provide monthly reports, ensuring delivery is on track and most importantly that kinship carers have an excellent and positive experience.

Key responsibilities include:

•  

• Deliver sustainable peer support groups for kinship carers.

• Ensure policies and systems to deliver new groups and move others to sustainability, are followed and updated with user needs at the heart.

• Champion and innovate the peer support service blueprint. 

• Oversee day-to-day operations for service delivery and meet KPIs and SLAs.

• Line manage and supervise two Senior Peer Support Officers.

• As a deputy safeguarding lead at Kinship, you will work closely with other colleagues to identify areas of training for the organisation and identify improvements in delivery or processes.

Essential requirements include:

• Substantial experience in delivering a high-profile national service or programme. This includes overseeing delivery, operational planning, monitoring, budgeting, managing delivery and meeting KPIs.

• Significant experience of leading the development and delivery of peer support and community development services.

• Significant experience of managing volunteer recruitment and retention.

• Significant experience of change management and driving high performance.

Key Dates:

• Deadline: 9am on Monday 10 June 2024

• Interviews: Monday 17 June 2024 (online)

How to apply:

We will ask you for your CV and to respond to five questions via the Applied platform. Please note that all answers will be viewed anonymously by reviewers and CVs will not be viewed until after this sift has happened. This is the first opportunity to demonstrate your experience and to stand out in the recruitment process. Reviewers will not see all your answers together until all the questions have been reviewed and the CV has been reviewed separately. They will be marking on the strength of the response to each question. Once this is complete, both will be reviewed together. You will have 250 words per answer.

Questions for application (along with CV):

1. Outline why you want to work at Kinship in this role, and how your values align to the Kinship ones? Please include a bit about your experience in this section.
2. This role will oversee a delivery team, who will need to be out in the community setting up and developing sustainable peer support groups lead by kinship carers, across England. Please give one example of how you have previously approached regional and local community outreach across a team. How did you ensure this approach was effective, efficient and strategic?
3. This service is a high-profile contract, funded by the Department for Education.  Targets and SLAs need to be met while providing impact for kinship carers. Your team targets will be about developing sustainable peer support groups (lead by kinship carers).  Please give a previous example of how you’ve delivered and met targets with high quality outputs. Please where possible relate to this job role.
4. You’ll be leading a team who has been through a restructure, with new staff starting, and a new hub and spoke model to embed. You will need to work at pace, while providing strong leadership and clarity to the team. How would you approach the first three months, what will you prioritise and what will you need?
5. In this role you will be a deputy safeguarding lead at Kinship. Give one example of a safeguarding situation that required your response in a previous role. Explain what your rationale and thought process was. How did you hold appropriate boundaries and progress actions to effectively safeguard vulnerable children and adults?

Are you an experienced community manager looking for your next challenge?

Do you want to work for an exciting social change organisation with the mission of enabling people, places and the planet to flourish?

With our new Design for Life strategy, we are embarking on the next chapter in our 270 years’ strong history of social impact, with a range of interventions to unite people and ideas to turn world changing ideas into world changing actions.

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The Opportunity

We’re looking for a Community manager who has a passion for leading and supporting engagement and collaboration on a Global scale to help us achieve real impact by being the main point of contact for approximately 4,300 users of our Online platform Circle and supporting c.2000 International fellows outside of the US and Oceania.

This is a remote role due to the required working hours, we are open to London or UK based applicants. The hours of work for this role will be from 1pm to 9pm.

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About You

What we look for in a successful Community Manager (Global) candidate:

• The ability to lead on developing and improving online and offline strategies, keeping abreast of community trends and adhering to best practice standards.
• An experienced community builder, who can work collaboratively with other teams, taking charge of strategising, organising, and implementing the engagement calendar to ensure a consistent and engaging user experience.
• A passion for offering volunteers guidance and coaching to help them organise within their geographic communities or communities of interest.
• An experienced moderator, who can work in accordance with online moderation objectives and guidelines.
• The drive to uphold commitments to Diversity, Equity and Inclusion.

To find out more about this role, please download the job description on our website.

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Apply

In order to apply, please click ‘apply for this job’ on our recruitment page and submit your CV. You will also be required to answer a series of questions. You do not need to submit a cover letter.

Please submit your application through the RSA website. We cannot accept applications via email. All applications will receive an automated response.

The closing date for receipt of applications is 9am Monday 17 June 2024. However, screening and interviews will be ongoing, so we may close the vacancy early if sufficient exceptional candidates apply. Please get your application in as soon as possible.

Please note that we cannot accept late, incomplete applications, and we can only consider candidates who apply through the online application process.

Inclusion Statement

As a social change organisation, we believe everyone, regardless of visible or invisible difference, should be welcomed to participate in creating a better future.

We aspire to maximum inclusion in our work and endeavour to challenge systemic inequity and all forms of discrimination. We therefore welcome applications from everybody who is committed to our vision and values and can demonstrate the skills, competencies and experience required for the role applied for.

Read full our commitment to Diversity, Equity and Inclusion on our website.

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About Us

We are the RSA. The royal society for arts, manufactures and commerce. Where world-leading ideas are turned into world-changing actions. We’re committed to a world that is resilient, rebalanced and regenerative, where everyone can fulfil their potential.

The RSA has been at the forefront of significant social impact for 270 years. Our proven change process, rigorous research, innovative ideas platforms and unique global network of changemakers, work collectively to enable people, places and the planet to flourish. We invite you to be part of this change. Join our community. Together, we’ll unite people and ideas in collective action to create opportunities to regenerate our world.

We offer great benefits, including 29 days holiday (plus bank holidays), additional wellbeing allowance, free fellowship throughout employment and lots more! Read our full list of benefits on our website.

Regional Community Fundraiser – North East England 

• Ideal locations include Newcastle, Carlisle, Durham to allow travel across North East England. 
• 22.5 hours per week
• Working pattern to be agreed (with occassional evening or weekends)

About Us
The Fire Fighters Charity offers specialist, lifelong support for members of the UK fire services community, empowering individuals to achieve mental, physical and social wellbeing throughout their lives.

We provide confidential, personalised support to the whole of the fire services community, whether that’s at our centres, over the phone, online or out in communities.

We are looking for an experienced Fundraiser to join our national team who can inspire the diverse communities across the North East of England to unite support for their fire community. 

The Benefits
As an Employee of the Charity, we pride ourselves on ensuring you have great employee benefits along with a caring and supportive working environment.

• Salary of £23,170 per annum (equivilent £38,618 FTE)
• £3,400 p/a Car Allowance (Ts & Cs apply)
• Pension: 8% pension contributions (All pension contributions are paid by the Charity on your behalf. No employee contribution is required, though can be made through a salary sacrifice scheme)
• Paid Annual leave: 25 days’ holiday rising to 27 plus Bank Holidays (pro rata)
• Life assurance: 3 x basic salary
• Access to an Employee Assistance Programme and other support tools

The Role
Building relationships with the fire and rescue services in your area, you’ll become an integral part of the local fire services community. You’ll join a nation-wide team of inspiring and innovative fundraisers, working collaboratively to secure the much-needed income for the Charity. 

Helping to coordinate events, support fundraising initiatives and implement new ideas, you’ll support your people, stations, and offices to raise awareness of the Charity and achieve and exceed income targets, as well as working with local businesses and people to maximise our fundraising potential.

By generating the income, we need to realise our ambitions you will help us to be there for even more members of the fire and rescue community.

This role is subject to a Basic Disclosure and Barring Services Check.

About You
We’re looking for an enthusiastic and innovative fundraiser to join our team, full of ideas and a positive attitude.

You’ll need excellent business and project planning skills, as well as the ability to multi-task and adapt your communication style to your audience.

You’ll be responsible for maximising the potential fundraising income from every initiative you support, so you must be able to effectively engage with multiple stakeholders and build strong networks.

You’ll also be able to support and inspire our volunteers, ensuring that these vital links between our Charity and the fire and rescue services are happy and fulfilled in their roles.

Reporting to the Fundraising Manager, you’ll be an excellent communicator with exceptional organisational skills and a ‘can do’ attitude.

How to apply
More information about us and the role can be found on our website.

Please apply online, via our recruitment portal. 

We reserve the right to close this role early should we receive a sufficient number of applications. Due to the number of applications we receive, we are unable to contact applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful this time.

About This Job

ACCT UK launched its new name and brand in 2021 and we are now seeking a highly motivated Marketing Manager to continue the delivery of our engagement programme. We are looking for you to bring enthusiasm, personal credibility, discretion and sensitivity in promoting the charity to its beneficiaries and a wide range of stakeholder groups.

As ACCT UK’s Marketing Manager, you will be key to helping the wider community to understand our charity and how it is distinct from the Army Cadets, a youth organisation we are closely linked to.

This is a rewarding and flexible role. The position is a permanent full time post (40 hours per week) which can be either home or office based. The successful applicant will be required to travel occasionally.  The full time starting annual salary for this post is £34,190.73.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. We want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their Army Cadet experience. We want to develop the youth leadership and training abilities of adult volunteers in the Army Cadets.

Working alongside our strategic partner, the British Army, we help young people to access cadet activity with the Army Cadets through a range of activities including fundraising, grant making, developing new resources and direct support to the Army Cadets.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and challenge them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

You will enjoy being part of our small, friendly team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote learning and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

What we can offer you

In addition to your salary we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· The ability to work both from home and from our London office.

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· 20 days annual leave plus Bank Holidays (pro-rata for part time staff).

· Additional privilege leave on set days each year, such as between Christmas and New Year (pro-rata for part time staff).

· An additional five days of volunteering leave (pro-rata for part time staff).

· Access to Care Firsts employee assistance programme.

· Support for qualifications and personal development.

· Reimbursement of the cost of a Railcard subject to eligibility.

· Season ticket loan.

· A caring and supportive team environment.

How to apply

Please send a covering letter that details how you meet the requirements of the job specification along with a CV. Your completed application should be sent by 2359 hrs Sunday 23rd June 2024.

Interviews will take place during the week commencing Monday 1st July 2024 in person at our London office. Please note that as a charity dedicated to improving the lives of young people we require staff to undergo a Disclosure and Barring Service check and will follow up references.