Community support manager jobs in church fenton, yorkshire
Location: Hybrid (can be based from either our Head office, The Grange, Saunderton, Buckinghamshire or from our Northern Centre in Bielby, York)
About us
National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.
About the role
Are you a visionary leader with a passion for using insight to create meaningful impact? Are you ready to shape the future of services for people with hearing loss?
Hearing Dogs for Deaf People is seeking a dynamic and strategic Head of Impact to lead on insight, evaluation, and innovation within our Service Design and Development team. You will play a vital role in ensuring that the voices of deaf people and those with hearing loss are heard, embedded, and acted upon throughout our services – helping us to deliver on our mission of connection, confidence, and companionship.
What you’ll be doing:
- Develop and lead our Insight, Impact and Evaluation strategy, showcasing the difference our services make
- Drive innovation and service improvement by identifying trends, conducting research, and proposing evidence-based change
- Lead user research initiatives, gathering and translating insights into action in collaboration with people with hearing loss, volunteers, and partners
- Create powerful data stories through visualisations, narratives, and case studies for a range of audiences
- Work closely with Service Design colleagues to shape business cases and proposals that align with strategic goals
- Partner with Fundraising to build evidence-based cases for support, demonstrating real-world impact
- Build and maintain robust data systems with IT, enabling effective insight capture and reporting
- Equip service delivery leaders with tools to continuously gather, evaluate, and embed insight into practice
About you
You are a curious, collaborative, and impact-driven individual with a track record of leading insight and innovation work in a similar setting. You bring a balance of strategic thinking and hands-on delivery, and you’re excited by the opportunity to make a difference.
Skills and experience:
- Proven expertise in impact measurement, user research, and data storytelling – translating insight into meaningful change
- Experienced in leading and embedding impact evaluation frameworks across organisations, transforming how success is defined, measured, and acted upon
- Strong leadership and stakeholder engagement skills – able to influence, collaborate, and drive cross-functional improvement
- Confident in managing innovation and change – identifying trends, embedding evidence-led decision-making, and coaching others to do the same
Why join us?
At Hearing Dogs for Deaf People, your work has direct impact on the lives of those we support. You’ll join a warm, mission-led organisation where innovation is encouraged, and your voice matters. In this role, you’ll shape how we listen, learn, and grow.
How to apply
As part of the recruitment process, we are requesting:
- A comprehensive CV
- A supporting statement that addresses Knowledge, Skills, Strengths and Behaviours and tells us why you are particularly interested in the role. (Maximum of 2 sides of A4)
Closing date: 27 June 2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
We’re looking for someone to help us grow our digital voice – whether you’re an experienced content creator looking for a flexible, purpose-driven role or a curious, motivated emerging creative keen to learn on the job.
This part-time role is designed to adapt to the right person.
This role can flex depending on your experience and availability:
- A skilled digital communicator with a strategic eye and limited availability (8–10 hrs/week)
- A curious, motivated emerging creative with the time and energy to develop your skills in a supportive environment (12–15 hrs/week)
We’re looking for the right person and will shape the role around your experience. Wherever you are in your career, you’ll help bring the Inland Waterways Association’s stories to life online, showcasing the power of community action, restoration, and environmental impact across the UK’s waterways.
You’ll be supported by our campaigns director and a part-time Brand/Social Strategist, and contribute to high-quality, mission-aligned content.
Key Responsibilities
- Create and schedule engaging content across Instagram, Facebook, BlueSky, TikTok and LinkedIn. All content is primarily organic.
- Design visuals using tools such as Canva (or similar) and write clear, on-brand copy
- Align content with IWA’s three storytelling pillars: advocacy & protection, restoration & regeneration, and environmental impact
- Source and repurpose volunteer-submitted content (e.g. photos, quotes, stories)
- Support user-generated content initiatives (e.g. takeovers, calendar campaigns)
- Monitor and respond to comments/messages, with support from the team
- Ensure posts follow digital accessibility best practices
- Track engagement metrics and contribute insights during monthly content planning
- Collaborate on evolving IWA’s storytelling and visual style
What You’ll Bring
We expect you to bring some of the following – and we’ll shape the role around your strengths:
If you’re more experienced, you might bring:
- A strong portfolio of digital storytelling and content creation
- Experience managing branded channels or building communities
- Confidence making decisions about tone, visuals and prioritisation
If you’re earlier in your career, we’ll look for:
- Creativity and a clear interest in storytelling for good
- Good writing and design instincts (Canva or similar tools)
- A willingness to learn, take feedback, and grow in the role
And in both cases:
- A proactive, dependable approach
- An interest in environmental, heritage, or place-based campaigns
What You’ll Get
- A part-time role with flexibility around hours and creative scope
- Real-world experience building digital engagement for a national charity
- Support and mentorship from experienced comms professionals
- The chance to help shape the voice of a values-led, people-powered organisation
- A growing portfolio of content and impact stories to be proud of
To Apply
Please send your CV to our email address and anything from a paragraph to one page telling us:
- Why this role appeals to you
- A social media account, post or campaign you admire, and why
- Optionally, include examples of your work
At IWA, we value experience, curiosity, and creative thinking. If you don’t meet every requirement but feel this role is a great fit, we’d love to hear from you. We’re more interested in finding a person who can develop, rather than ticking every box.
The only independent, national charity campaigning for Britain’s canals and rivers.
The client requests no contact from agencies or media sales.
Sands exists to save babies’ lives and ensure that anyone affected by pregnancy loss or baby death receives the support and care they need.
We are recruiting a Commercial Business Development Lead to drive growth of Sands’ partnerships programme. This is a new and exciting role requiring an ambitious and entrepreneurial individual, who will focus on securing commercial and strategic partnerships which maximise Sands’ exclusive, new and emerging opportunities. This includes our award-winning Sands United Football Club, the globally-recognised Baby Loss Awareness Week, our leadership in Saving Babies’ Lives research and flagship UK-wide events such as Ribbon Run, Starlight Walk and others.
The postholder will be responsible for securing sector-leading, inspiring and memorable partnerships, including but not limited to multi-year collaborations, sponsorship and cause-related marketing. Demonstrable experience in working across sporting and/or event sponsorship is essential as well as in commercially-led partnerships including retail. The ability to collaborate strategically with those committed to social change is also required.
You will ensure there is an integrated approach across Sands’ functions including other areas of fundraising, engagement, communications and events. This role therefore has a high level of responsibility for the management of internal and external senior relationships.
With a high level of business acumen to identify a robust pipeline, the postholder will seek out partners that align with Sands’ vision, that will place us on the map as the go-to baby charity, thus increasing Sands’ public profile via household brands and high-profile partnership activities.
The post-holder will be able to diversify prospects across different sectors and industries including mental health and wellbeing, health and beauty, groceries, high street retailers, home and leisure, transport, jewellery and commemoration.
You will be skilled at creating bespoke and engaging proposals that captures the interest, trust and needs of key decision-makers. An excellent communicator and influencer, you will also be a confident presenter and networker, with the ability to represent Sands externally and produce high-quality prospect research, reports and creative pitch material.
The ideal candidate will have demonstrable experience in cultivating high-level relationships with corporate partners and individuals across a range of engagement mechanisms – particularly working from home and online.
- Hours: Full-time (35 hours per week). Job share applications are also welcomed.
- Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.
- Closing date: 18 June 2025 at 08.00
- Shortlisting date: 20 June 2025
- Interviews: 30 June 2025
About the role
The Member Subscriptions Officer manages the administration and finance of NCVO’s membership subscriptions. Key duties include running monthly renewals, issuing invoices, managing payments and reducing aged debt. The role involves regular use of NCVO’s CRM system to ensure accurate records and efficient processes.
The post holder will handle member enquiries, support new applications and maintain strong relationships with members. Working closely with NCVO’s Finance team, they will ensure timely direct debit collections and contribute to income tracking and forecasting.
This role is ideal for someone detail-oriented, numerate, and confident using databases, with experience in financial administration and customer service.
About the Voice & Impact directorate
This role sits within the Voice & Impact directorate, a team focused on amplifying the voices of charities in civil society and making positive change for the future. V&I comprises NCVO’s policy and public affairs team; communications, campaigns and marketing team; digital content team and membership and engagement team.
About the Membership & Engagement team
Membership and engagement is a newly evolved team that exists to grow, connect and convene NCVO’s membership. The team acquires roughly 1,400 new members a year and offers care and support to retain 90% of its current 17K members.
Equality, Diversity and Inclusion
NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities.
We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.
If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know.
Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview question themes will be shared in advance. NCVO is an equal opportunities employer and we welcome applications from everyone.
Benefits for NCVO employees
NCVO offers attractive benefits including:
- 25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
- the option to purchase or sell up to five more days each year
- five days’ volunteering leave (pro rata for part-time staff)
- 2.5 extra ‘wellbeing’ days off during the year
- enhanced pay for sick/maternity/adoption leave
- subsidised gym membership
- season ticket loan
- flexible working, including opportunities to work from home/off site
- monthly homeworking allowance for permanent homeworkers
- monthly office worker allowance for those who have to work from the office on a daily basis
- generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
- training and development opportunities.
- The opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
- 24-hour free and confidential employee assistance programme
We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.
About NCVO
We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.
Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.
We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.
We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued. We bring charities together so they can learn, connect, and create greater impact.
As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.
We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coordinator
This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate, and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service based in Fylde Coast.
Position: S11283 Stroke Support Coordinator
Location: Home-based/Fylde Coast. However, extensive travel will be required as part of this role (may include team meetings or other work-related meetings)
Salary: Circa £27,400 per annum
Hours: Full-time, 35 hours per week
Contract: Permanent. Services are contracted, we currently have funding for this contract until 31 March 2026.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 22 June 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: 30 June and 1 July 2025
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Service Delivery Coach, you will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication.
Key responsibilities will include:
- Supporting new stroke survivors and their carers from hospital discharge into the community.
- Provide personalised information, advice and support.
- Supporting stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
- Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.
About You
You will have experience in:
- Experience/background in a caring profession, ideally supporting people with disabilities
- Excellent IT skills and an ability to maintain accurate records.
- An affinity with the values of the Association.
- A flexible approach and an ability to effectively manage a caseload.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coordinator
We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to a new project in West Yorkshire to deliver 6 month reviews to stroke survivors of working age.
This is an exciting opportunity to work with stroke survivors and their families to support them following stroke.
Position: S11272 Stroke Support Coordinator
Location: Homebased Bradford, Wakefield and Leeds. However, frequent travel will be required as part of this role (may include team meetings or other work-related meetings)
Salary: Circa £21,948 per annum (FTE circa £27,400 per annum)
Hours: Part-time, 28 hours per week
Contract: This is a fixed-term contract until 30 June 2026. Our services are contracted, we currently have funding for this contract until 30 June 2026.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 15 June 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: 18 and 19 June 2025
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
The service aims to identify and address the needs of stroke survivors in relation to employment and volunteering.
Reporting to the Stroke Service Delivery Coach, the Stroke Support Coordinators will:
- Deliver 6 month post stroke reviews to people affected by stroke
- Provide personalised information, advice and support especially in relation to employment, volunteering and secondary prevention
About You
The post holders will:
- Be motivated and flexible in their approach
- Able to process new information easily
- Have a background in supporting others ideally in health, social care or the voluntary sector
- Be able to demonstrate previous experience of working collaboratively with other professionals and colleagues
- Be confident and able to use IT systems including data bases
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The voluntary sector in the UK achieves amazing impact every day for people, society and our environment but it's not always as good at measuring and communicating that impact. That's where you come in....
We are seeking a highly motivated and experienced Impact and Evaluation expert to join our growing team. The role involves managing a portfolio of VCSE clients and providing comprehensive support to their monitoring, evaluation and learning (MEL) needs. The ideal candidate will possess a strong understanding of MEL methodologies, data collection techniques, data analysis, report writing, stakeholder engagement, and a passion for improving social outcomes through evidence-based evaluation.
Charity Fundraising Ltd provides a comprehensive range of fundraising, strategic consultancy and evaluation services to Charities and other not-for-profit organisations. Established in 2000, Project and Programme Evaluation and MEL support has grown to become a core component of our service offer. We work with lots of amazing charities, both local and national, small and large, across the UK, covering themes such as: Homelessness; addiction; youth; community; disability; mental health; minoritised groups; medical conditions; heritage; environment and more.
This is a remote role but candidates must reside in and have the right to work within the United Kingdom. Please note that applications will only be considered where the screening questions are fully completed.
Main Duties:
- Managing a portfolio of VCSE and public sector clients and coordinating projects with colleagues, client staff members and trustees.
- Conducting comprehensive external project and programme evaluations for clients.
- Developing and implementing monitoring and evaluation frameworks at project, programme and organisational level.
- Develop impact reports that clearly communicate organisational outcomes and impact
- Collaborating with client staff and trustees to understand and address their evaluation needs.
- Analysing and reporting on project outcomes and impacts, utilising data analysis techniques to identify patterns, trends, and insights from evaluation findings.
- Plan and lead M&E workshops and training events with clients.
- Collaborating closely with line managers and colleagues to ensure high-quality service delivery.
- Supporting our fundraising clients to enhance their monitoring and impact reporting systems and processes and using monitoring data to feed into project / programme design and development
- Support clients and colleagues to develop consultation tools and undertake consultation with service users, partners and other stakeholders
- Participating in the promotion of the company’s services, including responding to client enquiries, discussing needs and developing proposals
- Research and identify new business opportunities and work with colleagues to develop
- General administrative duties, including maintaining records in line with our Quality Management System (QMS).
- Other duties as assigned by the line manager.
Person Specification:
Essential Qualities / Skills / Experience:
- A successful track record of undertaking voluntary sector project / programme evaluations and developing M&E frameworks.
- Experience of designing and developing monitoring frameworks / tools and undertaking quantitative and qualitative primary research
- Research and analysis skills such as literature review and secondary data analysis
- Ability to chart and visually communicate data and findings in effective and compelling ways
- A team player with a confident manner and a professional, flexible, positive and studious approach to the work.
- A passion for supporting the voluntary sector in the UK to better achieve it’s aims
- Experience in key social issues within the UK
- An ability to quickly develop a detailed understanding of wide ranging and complex topics.
- A high standard of written English with an ability to produce concise and persuasive prose.
- High level computer literacy, for word processing, graphic report layout design, data analysis, record keeping, and web-based research.
- Excellent verbal communication skills.
- Close attention to detail.
- An ability to manage projects with multiple contributors and stakeholders.
- A strong ability to work with data using spreadsheets and other software tools.
Desirable Qualities / Skills / Experience:
- Broad understanding of key health, social welfare and other issues in the UK that the voluntary sector seeks to address.
- Presentation skills and experience in training / mentoring.
- Experience of promoting and selling consultancy services.
- Relevant professional qualifications, memberships and evidence of CPD.
The client requests no contact from agencies or media sales.
Support Coordinator
This is an exciting opportunity to join the team in Coventry.
We’re looking for enthusiastic, motivated and well organised individuals to join the organisation delivering a comprehensive Stroke Recovery Service across the region.
This is an exciting opportunity to work with stroke survivors and their families to support them following stroke.
Position: S11287 Stroke Support Coordinator
Location: Home-based, Coventry. However, extensive travel will be required as part of this role (will include team meetings and other work-related meetings)
Salary: Circa £21,948 per annum per annum (FTE circa £27,400 per annum)
Hours: Part-time, 28 hours per week hours per week
Contract: This is a fixed-term contract until 31 March 2026. Service are contracted and there is currently funding for this contract until 31 March 2026.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: Sunday 22 June 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: 30 June 2025
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Stroke Service Delivery Coach, the coordinator will work with the local Health and Social Care services to receive referrals and support stroke survivors and their carers. As a coordinator you will provide personalised information, advice and support with regular reviews throughout.
Key responsibilities will include:
- Working with the local Health and Social services to receive referrals to support stroke survivors and their careers.
- Providing personalised information, advice and support to address any needs identified.
- Completing Needs Assessments with stroke survivors and supporting them to develop a stroke recovery plan.
- Providing regular reviews to support people in establishing and achieving their own personal goals.
About You
You will:
- Have a background in a caring and/or charity profession supporting people with disabilities.
- Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.
- Have experience of working with people who may have additional communication support needs.
- Have the ability to use basic Microsoft system.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role you must be resident in the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
This role is key to ensuring the Army Cadets can deliver excellent quality course materials and the training cycle is compliant with MOD and/or awarding body requirements.
This position is a permanent full-time post (40 hours per week) which will be home-based. However, some travel to Aldershot and London to attend meetings will be required. The starting salary for the post will be £28,808.00 per annum.
Essential Skills
§ Qualifications in training or training support and design.
§ Direct experience of designing training for organisations.
§ Experience of working with partners, internally and externally.
§ Understand new technologies and promote innovation.
§ Ability to work on own initiative within an agreed framework of objectives.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job description along with a CV by Sunday 15th June 2025. Please note, AI should not be used to produce either the covering letter or CV.
Interviews will be held on Tuesday 24th June 2025.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coordinator
We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service based in the Durham area.
This is an exciting opportunity to work with stroke survivors and their families to support them following stroke.
Position: S11233 Stroke Support Coordinator
Location: Home-based, Durham. However, frequent travel will be required as part of this role (may include team meetings or other work-related meetings)
Salary: £19,596 per annum (FTE £27,400 per annum)
Hours: Part-time, 25 hours per week
Contract: Permanent. However, services are contracted and there is currently funding for this contract until 31 March 2026.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 22 June 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: 1 and 2 July
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes.
Reporting to the Stroke Service Delivery Coach, the Stroke Support Coordinator will:
- Support new stroke survivors and their carers from hospital discharge into the community.
- Deliver 6 month post stroke reviews.
- Provide personalised information, advice and support.
- Support clients to make informed lifestyle changes which will help them to prevent further strokes.
About You
The post holder will have experience/background in:
- A caring profession ideally with experience of supporting people with disabilities.
- Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.
- Ability to use basic Microsoft systems.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deputy Head of Care
£45,000pa + Company Car and benefits (25 days annual leave and pension)
This is a national role
This Best Companies Top 100 mid-sized company and Top 20 charity is looking to appoint a Deputy Head of Care to hold national responsibility for the operational management of identified Care projects, driving their development and implementation.
Reporting to the Director of Care and working in partnership with health, education and social care professionals, you will take responsibility for the line management of Family Support Managers for the Kentown Programme and the development of new locality projects as identified by the Director of Care Services.
Having worked previously in a senior management role, with experience of working in a stressful and emotional environment, within the community, you have a commitment to working in partnership with children, young people and their families, developing, monitoring and delivering service outcomes and building and maintaining successful professional partnerships to ensure the service is accessible to relevant families.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who understand the impact on family dynamics of having a child/young person with a life threatening or terminal illness and those who have worked in bereavement support.
· A poised and convincing communicator - you will maintain effective relationships with stakeholders including families, referrers, partners and other statutory, private and voluntary agencies.
· Comfortable with a changing environment - you will thrive working at a fast pace and controlling tasks from conception to completion and understand that quickly connecting with people is essential.
· A persuasive, inclusive approach to achieving goals quickly and correctly – you have a strong sense of drive and a warm and friendly working style.
· Strong networking skills and confident use of MS Office - Educated to A-level or equivalent with a recognised childcare and management qualification (NVQ4 or equivalent)
What we offer:
We have a range of fantastic benefits that we offer our employees, including:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time)
· Company car for front line care posts
· Time off in lieu
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
· A recommend a friend recruitment referral bonus scheme
If you’d like to find out more about these benefits and working with us please visit our website.
As part of our learning and development Anne Harris skills development programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please send an up-to-date CV with a covering expression of interest letter to us via the link.
Closing date for applications is 20th June.
First interviews will take place at Cassini court on 21st June, with second interviews thereafter.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation, and we welcome applications from all backgrounds.
Registered Charity No: 1070532
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coordinator
This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate, and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service based in Crewe.
Position: S11268 Stroke Support Coordinator
Location: Home-based/Crewe, Cheshire. However, extensive travel will be required as part of this role (may include team meetings or other work-related meetings)
Salary: Circa £16,461 per annum (FTE circa £27,400 per annum)
Hours: Part-time, 21 hours per week
Contract: Permanent. Services are contracted and there is currently funding for this contract until 31 March 2026.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 22 June 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: To be confirmed
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Service Delivery Coach, you will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication.
Key responsibilities will include:
- Supporting new stroke survivors and their carers from hospital discharge into the community.
- Provide personalised information, advice and support.
- Supporting stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
- Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.
About You
You will have experience in:
- Experience/background in a caring profession, ideally supporting people with disabilities
- Excellent IT skills and an ability to maintain accurate records.
- An affinity with the values of the Association.
- A flexible approach and an ability to effectively manage a caseload.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A rare and exciting opportunity to support the fundraising and strategic development of a wide range of Charities in the UK, as part of a friendly and supportive consulting team.
Charity Fundraising Ltd provides a comprehensive range of fundraising, strategic consultancy and evaluation services to Charities and other not-for-profit organisations. Established in 2000, our services range from grant and contract bid writing and review, to developing fundraising strategies, developing M&E frameworks and undertaking project and programme evaluations. We also offer a range of strategic support, mentoring and training. We work with lots of amazing charities, both local and national, small and large, across the UK, covering themes such as: Homelessness; addiction; youth; community; disability; mental health; minoritised groups; medical conditions; heritage; environment and more.
We are seeking an exceptional fundraiser who can offer a strong track record of driving organisational growth in the voluntary sector. Multi-year experience in two or more of the following core service areas is essential:
- Achieving major grant funding from trusts, foundations, lottery distributors, public sector agencies or similar.
- Planning and developing successful contract tender submissions.
- Planning and developing successful fundraising strategies and action plans.
- Major Donor, Legacy or Corporate fundraising strategy and delivery
The role is varied and interesting - managing a portfolio of clients and supporting them directly or strategically with their fundraising, impact evaluation and organisational development. Our consultants are all employees and we work closely together as a supportive team, sharing and developing skills and knowledge. We anticipate the appointee may not hold experience across all core areas of our services. We will enable the appointee to focus on projects that play to their strengths and experience and provide further support and training as necessary.
Based from home (must be UK resident), with ad hoc client and team meetings/socials (all travel paid), mostly within England. All IT equipment provided. Full-time or part-time (minimum 0.8 FTE - 28 hrs).
Benefits include: 24 days paid annual leave (pro rata), 5% employers pension contribution, potential cash / annual leave bonus, CPD budget and paid CPD time + lots of opportunity to learn from our experienced consultant team.
Please note that applications will only be considered where the screening questions are fully completed.
Here's what some of our team say about working for Charity Fundraising Ltd:
"I don’t think I have ever worked with such a nice bunch of people, everyone has been very welcoming, supportive and just all round lovely"
"I really enjoy working for CF because I get to work independently with a diverse range of interesting clients, and am also part of a great, supportive team - best of all worlds!"
“Supportive and fun team; and great to learn new ideas from others fundraising skills, knowledge and expertise”
"I love being part of such a passionate, professional team and who prides itself on building close working relationships with each other and with our clients."
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Katherine Low Settlement
Katherine Low Settlement is a busy, local charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.
We run a range of our own community services to support local older people and children, young people, and their families from refugee communities. We campaign for social change. We incubate and support other charities and social businesses to thrive. Each week we work with 30+ charities and community groups supporting more than 1,000 people.
We are looking for an experienced, confident and proactive fundraiser to join our income generation team to raise more grant income from charitable trusts and foundations primarily, along with corporates and other partners. These include local schools and community organisations. Maintaining great relationships with these and other supporters Is a key requirement of this role. A confident self-starter, you will have excellent verbal, written and interpersonal skills.
Role Purpose
Working alongside our chief executive (who is an experienced fundraiser), an external larger bid writing resource and heads of programmes, the key objectives are to successfully generate income with grants valuing up to c.£10k in line with KLS fundraising plan and annual budget; develop and maintain relationships, and secure funding from, a portfolio of loyal and prospective supporters. Stewardship, reporting, pipeline and other database management tasks are other key features of the role.
Responsibilities and Duties
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Drafting and submitting funding bids up to c£10k grant value
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Reporting to funders and supporting relationships with funders and partners
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Researching and identifying grant funding opportunities
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Managing bid writing process, including gathering input from colleagues
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Briefing programme colleagues on project monitoring required to produce funding reports, including case studies
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Working with CEO to ensure monitoring takes place throughout project delivery and within reporting timelines for multiple projects and funders
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Ensuring project reports are completed and submitted to funders on time
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Maintaining administrative procedures effectively to support and monitor our fundraising activities. This includes keeping donor records and our database (Salesforce) up to date, ensuring income is recorded accurately and the pipeline is updated, mailing documents and thanking donors
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Comply with Data Protection law (GDPR) and the Fundraising Regulator code of fundraising practice
Skills and Experience
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Track record of fundraising from trusts and foundations for project, core, and multiyear funding
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Working with colleagues to complete funding bids and collect information for reporting requirements
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Proven effective lead generation skills
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Excellent verbal and written communication skills
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Ability to plan and prioritise to meet deadlines
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Excellent report writing for funders and proofreading skills
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Proven effective CRM database use such as the ability to maintain accurate record and income forecasting
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Donor stewardship experience
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Up-to-date knowledge of fundraising best practice and regulation, including GDPR
Personal Qualities
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Passionate about social justice, education and championing the values of older people and families from refugee communities and their value to society
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Trustworthy, non-judgemental, caring, and compassionate, proactive, self-motivated, and hardworking
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Highly self-motivated and positive, with a self-managing “can do” attitude
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Self-directed, results driven and able to multi-task with resilience and adaptability.
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Strong collaborative spirit
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High levels of personal and professional integrity
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Strong attention to detail and quality
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Reliable, with a willingness to work flexibly outside of office hours.
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Clear commitment to our values
Further Information
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Katherine Low Settlement is committed to Diversity, Equity and Inclusion
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All offers to work at Katherine Low Settlement are subject to satisfactory references, which is standard KLS policy applicable to all roles. KLS also ask for an enhanced DBS (formerly known as CRB) check
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You will adhere to matters of confidentiality concerning this role and the KLS team
The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.
We work to reduce poverty and isolation and bring the community together.

The client requests no contact from agencies or media sales.
Location: Hybrid (can be based from either our Head office, The Grange, Saunderton, Buckinghamshire or from our Northern Centre in Bielby, York)
About us
National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.
About the role
Are you passionate about creating inclusive, user-centred services that make a lasting difference? Do you want to lead meaningful change for people with hearing loss?
Hearing Dogs for Deaf People is seeking a forward-thinking and experienced Head of Service Design to shape the future of our services. Working at the intersection of innovation, insight, and lived experience, you’ll ensure every service we offer is thoughtfully designed, rigorously tested, and truly life-changing.
What you’ll be doing:
- Shape the vision and strategy for service design at Hearing Dogs for Deaf People
- Lead the development and implementation of inclusive, user-centred design methodologies, grounded in real needs and impact insights
- Collaborate with the Head of Service Engagement to ensure co-creation with people with lived experience is central to our approach
- Oversee content and experience design, ensuring consistency, clarity, and accessibility across all channels
- Partner with Marketing & Communications and IT to support digital transformation, ensuring inclusive and accessible services
- Guide iterative testing, piloting, and improvement of all services, embedding feedback and insight at every stage
- Work closely with the Head of Impact to embed robust evaluation into the design process, ensuring services are scalable and evidence-based
- Champion cross-team collaboration, embedding service design thinking across the organisation
- Build buy-in and advocate for the value of service design with senior leaders and stakeholders
About you
You’re an experienced service designer and collaborative leader with a deep commitment to inclusion, impact, and innovation. You thrive on translating complex user journeys into meaningful service experiences – and you know how to bring others on the journey with you.
Skills and experience:
- Expert in user-centred and inclusive design, with a strong background in service design, co-creation, and accessibility
- Strategic thinker with a holistic understanding of service systems, able to move seamlessly between high-level planning and hands-on delivery
- Collaborative and impact-driven, skilled at working cross-functionally and translating user insight into tangible improvements
How to apply
As part of the recruitment process, we are requesting:
- A comprehensive CV
- A supporting statement that addresses Knowledge, Skills, Strengths and Behaviours and tells us why you are particularly interested in the role. (Maximum of 2 sides of A4)
Closing date: 27 June 2025