Community support manager volunteer volunteer roles in Cherwell, oxfordshire

We are seeking motivated and skilled UK-based professionals to join our volunteer board. As a trustee, you will play a strategic role in guiding the organization, ensuring good governance, and supporting our mission to create meaningful social change in Uganda and the UK. This is a remote role, allowing you to contribute from anywhere in the UK.

Key Responsibilities

• Provide strategic direction and governance oversight

• Ensure compliance with UK charity law (once UK registration is completed) and organizational policies

• Support fundraising, donor engagement, and advocacy efforts

• Contribute to financial oversight and risk management

• Attend 4–6 board meetings per year, plus ad hoc subcommittee meetings as needed

Are you committed to delivering high-quality care? Do you have experience working as part of a multidisciplinary team?

As a County Lead of Kidlington, Oxfordshire, you will be part of the establishment of a County St John Council to oversee and guide volunteer Community Networks, aims to create a structured and supportive framework that empowers volunteers to operate more effectively and efficiently. By providing strategic leadership, coordination, and oversight, the council ensures that volunteer efforts align with community needs and priorities while avoiding duplication of services.

St John has embarked on a journey to achieve the goal of ensuring that every community and young person across the country is first aid confident.

We are looking for a leader with a passion for local volunteering and helping communities to inspire and support volunteers on this journey across your county

The post will also interact with relevant Communities of Practice to share learning, advice and best practice.

We are seeking individuals who are innovative in their approach, willing to explore new ideas, and able to adapt to a changing environment. You will be confident in driving technology-led solutions, while recognising the diverse needs and experiences of our volunteer community. We value those who can challenge existing ways of working respectfully and constructively, bringing forward creative approaches that enhance collaboration and impact, and minimise over-complication and disruptive processes. This is an opportunity to shape how we deliver outcomes across the county, ensuring our services remain relevant, inclusive, and effective for all the communities we serve.

The closing date for this vacancy is 30/01/2026

Position Overview:
The Programme Specialist is critical in supporting the delivery of a high-impact employability and skills development programme. Working under the guidance of the Programme Lead, this position focuses on coordinating projects, managing participant engagement, and ensuring the smooth execution of training initiatives, mentorship activities, and job placement efforts. The Programme Specialist directly empowers individuals to achieve workforce readiness and sustainable employment.

Key Responsibilities:

1. Project Coordination:

   • Assist in managing day-to-day activities of the programme, including onboarding, skills assessments, and skills development of participants.

   • Track progress against programme milestones (e.g., participant enrollment and completion rates) and flag delays to the Programme Lead.

2. Participant Support:

   • Serve as a primary point of contact for participants, addressing inquiries and providing guidance on programme resources, training modules, and job search tools.

   • Maintain accurate participant records, including attendance, skill assessments, and post-program outcomes.

3. Stakeholder Engagement:

   • Support the Programme Lead in building relationships with internal stakeholders.

4. Data Management & Reporting:

   • Collect and analyse data on participant progress, employment outcomes, and programme effectiveness using CRM systems or databases.

   • Prepare regular reports for the Programme Lead to inform decision-making and demonstrate impact to funders/stakeholders.

5. Logistics & Compliance:

   • Manage programme materials, including training resources, digital platforms, and participant handbooks.

   • Ensure compliance with programme guidelines, confidentiality policies, and grant reporting requirements.

1. Continuous Improvement:

   • Gather feedback from participants and partners to identify opportunities to enhance programme delivery.

   • Support the implementation of new tools or processes to improve efficiency and participant satisfaction.

Required Qualifications:

• Education: Bachelor’s degree in Social Sciences, Education, Human Resources, or a related field.

• Experience:

  • 1–3 years in programme coordination, workforce development, adult education, or a similar role.

  • Experience working with diverse populations, including youth, underserved communities, or career changers.

• Skills:

  • Strong organisational and multitasking abilities, with attention to detail.

  • Proficiency in Google products (Forms, Sheets, Docs, Slides) and familiarity with CRM tools.

  • Excellent interpersonal and communication skills for engaging participants and stakeholders.

  • Basic data analysis and reporting capabilities.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Volunteer Opportunity: Chief Operating Officer (Non-Uniform Role)

Organisation: Ranger Cadets

Location: Remote Flexible / National

Commitment: Volunteer Leadership Role

About Us

Ranger Cadets is a new, independent, non-profit uniformed youth organisation with a bold mission: to engage young people in their communities, equip them with essential life skills, and unlock their full potential. We are non-political, non-religious, and proudly inclusive – open to all, regardless of background.

We believe every young person deserves the chance to shine, to belong, and to grow into the leaders of tomorrow.

The Role

We are seeking a dedicated Chief Operating Officer (COO) to lead the operational heart of Ranger Cadets in a non-uniform position. This is a vital volunteer role for someone who can translate vision into action, ensuring our programmes, systems, and people run smoothly and effectively.

As COO, you will:

• Oversee the day-to-day operations of Ranger Cadets nationally.

• Develop and implement systems for governance, safeguarding, and compliance.

• Support programme delivery, volunteer management, and organisational growth.

• Work closely with the CEO, trustees, and senior volunteers to ensure strategic goals are achieved.

• Champion efficiency, clarity, and inclusivity across all operational areas.

Who We’re Looking For

• A proven organiser with experience in charity operations, youth work, or community development.

• Strong skills in planning, systems design, and operational management.

• Excellent communication and problem-solving abilities.

• Passion for youth empowerment, social mobility, and community impact.

• Commitment to our values: non-political, non-religious, inclusive, and open to all.

What You’ll Gain

• The chance to shape the operational backbone of a national youth organisation.

• The opportunity to leave a lasting legacy for young people across the UK.

• A role that blends structure, impact, and community service.

How to Apply

If you are ready to bring clarity, structure, and operational excellence to Ranger Cadets, we would love to hear from you.

RANGER CADETS

#PreparedForLife

The Jawbone Collective seeks a Volunteer Bookkeeping / Financial Recordkeeping support person to join our thriving arts organisation. As we continue to expand activities and our reach across the Southwest of England, we need someone with financial expertise to help strengthen our operational foundation.

You will work remotely alongside our dedicated management team to develop robust financial processes that will support our journey toward becoming a self-sustaining arts organisation. Your expertise will be instrumental in supporting us in managing our diverse revenue streams, including workshop fees, journal and poetry publications, grants (hopefully we get some soon) and event income.

As part of our inclusive creative community, you'll contribute to an organisation that champions diverse voices, including neurodivergent, disabled, LGBTQIA+ and working-class writers. While a love for literature isn't required, you'll be supporting a mission that makes literary opportunities accessible to all through affordable programs and free submission opportunities.

Role Description

• Initially organising a transition to accounting software
• Train team members in maintain financial records and bookkeeping
• Assist with financial reporting and planning
• Support budget management for our various programmes and publications
• Help track expenses related to workshops, events, and publishing activities
• Contribute to funding applications and financial governance

What We're Looking For

• Experience in financial management and
• Governance required for a CIC (desirable, or be willing to learn) 
• An ability to train team members in necessary software for bookkeeping
• Strong organisational skills
• Ability to work with our creative community-focused team
• Understanding of arts organisation operations (desirable)

About Us

The Jawbone Collective is a dynamic arts organisation dedicated to nurturing creative voices across the Wessex Region. Founded in 2022, we've evolved from our initial mission of publishing the poetry collections of under represented groups to becoming a comprehensive creative hub offering multiple platforms for artistic expression. Our initiatives include the upcoming Jawbone Journal - May 2025; developing a Substack community, Jawbone Radio for spoken word performances; plus workshops - in person and online; and mentoring programs. Based in Dorset, we've established strong creative communities in Dorchester and Bridport as well as attracting attendees to real world activities coming from Dorset, Devon, Wiltshire and Somerset, whilst also maintaining an active online presence attracting people from the UK and across the world.

At our core, we're driven by a commitment to diversity and accessibility in the arts. Our community of 15 core creative members represents a rich tapestry of voices, including creatives from neurodivergent, disabled, LGBTQIA+, female and  working class creators from various age groups and backgrounds. We are actively challenging publishing industry 'norms' by offering affordable and free submission opportunities. We are bridging the gap between performance and page poetry, and creating inclusive spaces where every creative voice can flourish. Through our various platforms and initiatives, we're building a supportive environment where artists can develop their craft, share their work, and connect with a broader creative community.

Working remotely however we would love to meet up with you from time to time.

You are most welcome to attend any of our events and workshops at no cost to yourself.

Amount of hours approx 8 - 16 hours a month depending on projects.

RSPCA Milton Keynes & North Bucks

Do you enjoy hands-on technical work and want to make a meaningful impact in a charitable setting? We are seeking an IT Field Support Volunteer to provide in-person hardware support and assist with IT operations across our main locations. This role is ideal for someone who can commit a small amount of time each week.

Overview of opportunity

Our IT team ensures smooth operations for staff and volunteers by managing systems and providing technical support. We currently use Google Workspace applications but are undergoing an assessment to transition to Microsoft Office.

About the RSPCA

Founded in 1824 we have been saving animals for almost 200 years and are proud to be the oldest welfare charity around. It has always been our vision to live in a world where all animals are respected and treated with compassion, so our volunteers and employees work tirelessly to ensure that all animals can live free from pain and suffering.

Through our numerous campaigns, we seek to raise standards of care, and awareness of issues, affecting animals today. We rely heavily on our volunteers who play a significant role in enabling us to carry out this important animal welfare work every day!

The RSPCA Milton Keynes & North Bucks Branch

The Milton Keynes & North Bucks Branch is one of the branches of RSPCA, but we are also a separately registered charity looking after animals in our local area. Much of the animal welfare work of RSPCA is carried out through local branches, which is run by volunteers who have the support of the National Society of RSPCA.

IT Field Support Volunteer responsibilities

• Hardware Support:
• PCs, tablets (used for tills), scanners, printers, and Wi-Fi connectivity
• Mobile phones and apps
• Asset Management:
• Maintain inventory of devices and peripherals
• Track and update asset records
• User Training:
• Provide basic training to staff and volunteers
• Help create user guides for self-support
• Troubleshooting:
• Diagnose and resolve hardware issues
• Escalate complex problems where necessary
• Participate in Monthly IT Call:
• Share updates and collaborate with the team

What we are looking for in an IT Field Support Volunteer

• Experience in a similar IT support or technical role
• Good general IT Knowledge
• Ability to troubleshoot hardware and connectivity issues
• Strong organisational and communication skills
• Ability to work independently and manage time effectively
• Must have own transport to visit locations

What we can offer you as an IT Field Support Volunteer

• You will be making a massive difference to the welfare of the animals in your area.
• Join a community which will enable you to meet new people and make new friends.
• An opportunity to gain practical IT and hardware experience
• Enhance your CV by adding your volunteering experience and newly acquired skills.

How to Apply:

If you’ve got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we’d love to hear from you!

We hope you are interested in volunteering for the Milton Keynes & North Bucks Branch

Join us in making a real difference to the lives of animals in need.

Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependant on the position, you may need to sign an agreement and undergo specific training before starting the role.

Al Naasih is a 1‑to‑1 mentoring programme established by Hidayah in March 2020. It seeks to support queer Muslims struggling to reconcile their faith and identity. Mentors are trained in relevant skills (emotional intelligence, active listening, managing relationships, etc.) and paired with mentees to help them achieve personal goals. Within this role you will:

· Provide empathetic, non-judgemental support for mentees working through challenges related to faith, identity and wellbeing

· Help mentees set and achieve personal goals

· Act as a positive role model and safe space

· Assist mentees in exploring reconciling their faith with their LGBTQ+ identity, supporting spiritual, emotional, and practical wellbeing

Please this role is UK based and online/virtual.

What are the key responsibilities of this role?

This role will have the following duties, but are not limited to:

· Build a trusting and respectful relationship with mentee

· Be in regular contact: at least once per month, according to what works best)

· Help mentees identify goals, hurdles, and strategies to work towards those goals

· Listen actively and empathetically; offer guidance rather than prescribing solutions

· Maintain confidentiality, boundaries, and ethical conduct

· Attend required training sessions (1‑on‑1) to develop mentoring skills (emotional intelligence, active listening, relationship management, etc.)

· Reflect on own practice; be open to feedback and possibly supervision / check‑ins

What do we expect from an Al Naasih Mentor?

Please note that you must agree with and fit the criteria below to be eligible to volunteer in this role:

Essential:

· Must be a queer Muslim

· Strong empathy, patience, and trustworthiness

· Comfortable discussing issues around faith and sexuality / identity

· Good communication skills; active listening; emotional intelligence

· Ability to set and maintain healthy boundaries

· Reliability and consistency (making time for regular sessions)

· Ability to maintain confidentiality regarding mentee’s personal information

·Ability to recognise limits of the mentoring role (e.g. not a therapist / counsellor) and refer on where needed

· Able to respect the mentee’s autonomy and pace

Desirable:

· Prior experience of mentoring, coaching, or peer‑support work

· Some understanding of LGBTQ+ issues within Muslim communities

This role will report to the Al Naasih Programme Coordinator or designated lead.

 

How much commitment is required?

This is a voluntary role with flexible hours subject to the agreement between you and your mentee. However, the following are vital to the success of this role:

· Minimum once per month meetings (virtual) with mentee

· Time needed to prepare, reflect, and possibly attend training or support / supervision meetings

· Duration per mentee: to be mutually agreed, depending on goals and needs

· Up to three mentees once comfortable with the role

The Income Generation Officer will play a pivotal role in enhancing the financial sustainability and growth of Mountain Rescue England & Wales (MREW), supporting 47 active mountain rescue teams across the region. This voluntary position is responsible for devising and implementing a robust income generation strategy to ensure the long-term funding and stability of the organisation.

Resource is required to develop and implement a comprehensive strategy to support long-term funding and organisation growth, financial stability and the achievement of income goals. This will include building relations with major donors, corporate partnerships, legacies and individual giving. In addition, there is scope to drive income through MR membership and via grants from trusts, foundations and government.

Reporting to the CEO, the person will need to contribute to the MREW’s overall future strategy. There will be a need to understand the MR structure and to have the ability to work as part of the MREW Senior Management Team, and alongside trustees, liaison team, regional structure and local teams. 

Using the MREW Income Generation Strategy, they will review all existing income generation streams to understand their viability and scalability, along with all potential new income streams to develop sustainable income for MREW.

Mountain Rescue England & Wales (MREW) is a voluntary organisation that provides mountain rescue services 24/7, 365 days a year, and offers support to communities during other crises. It consists of 47 independent volunteer search and rescue teams that operate across eight geographical areas. The organisation serves as the national body to represent the whole organisation, acting as an advisory body, linking with partner organisations and helping to standardise training and share information.

Objectives

The overarching activities for this role are:

• Develop an income generation plan, aligning with the financial planning cycle, with a periodic review and reporting cycle. Deliver against the plan.
• Central to the role will be the following essential tasks:
  • Grant Writing: Researching and writing grant proposals to secure funding from various trusts, foundations, and government agencies. 
  • Corporate Partnerships: Building and maintaining relationships with businesses to secure corporate sponsorships, donations, and in-kind contributions. 
  • Donor Engagement: Cultivating and managing relationships with individual donors and supporters to ensure their engagement and long-term support. 
• Create an opportunity to develop long-term wills and legacy income.
• Develop compelling cases for support grounded in impact and aligned with MREW values and mission.
• Build and steward high-value relationships with funders, donors and strategic partners.
• Oversee income targets whilst ensuring compliance with fundraising regulations and ethical standards.
• Research and develop grant opportunities from national and local bodies, in conjunction with regional and local teams.
• Lead on income generation for MREW, working with member teams and all other stakeholders. Support regional and local team fundraising opportunities. Foster collaboration, empowerment and accountability.
• Agree on short-term and long-term fundraising targets and opportunities alongside the MREW Senior Management Team.
• Represent MREW at relevant external meetings.

Skills

• Experience generating income, with a demonstrable track record of developing and leading fundraising strategies.
• Strong written and verbal communication skills, with the ability to inspire and influence a diverse range of stakeholders.
• Strong relationship management skills, with the ability to foster trust and accurately represent MREW’s mission and goals.
• Ability to work alongside colleagues and manage competing priorities.
• Financial literacy, including budget creation and management.
• Creativity, imagination and intuition.

We are looking for a motivated, self-starter with a proactive attitude, drive and enthusiasm to carry out projects to conclusion. You will need to demonstrate a commitment to the charity's mission and cause. 

Qualifications

• Financial or project management qualifications are desirable.

Additional notes

• To work with the Finance Director to plan for future year budgets and to ensure that an accurate record of all financial transactions are produced and maintained for the MREW Finance Director, including the fundraising pipeline.
• To ensure all committee members are treated fairly through MREW Equal Opportunities Policy.
• To work with the national media team to release press statements/support campaigns as required.
• This is a voluntary role within MREW, elected annually; it is expected that the applicant will serve a term of 5 years, with a possible extension of a further 5 years if desired.
• Travel during the working day may be required, with occasional absence from home overnight, as meetings with funders and other stakeholders may cover a large geographical area. Out-of-pocket expenses can be reclaimed in line with the MREW Expenses Policy.

Job Title: Personal Assistant                                                                         

Reports To: Department Manager 

Location: Remote

Employment Type: Volunteer (12 hours/week for 6 months)

About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.

As part of this initiative, we are seeking a Personal Assistant to support daily coordination, scheduling, and communication tasks across departments. This remote volunteer opportunity is ideal for someone who is detail-oriented, proactive, and looking to gain experience in nonprofit administration while contributing to a meaningful community-driven programme. 

Position Overview:
The Personal Assistant will be responsible for organising meetings, managing calendars, supporting internal communications, and assisting in day-to-day administrative operations. This role plays a vital part in ensuring smooth coordination between teams, and offers autonomy, flexibility, and mentorship opportunities for someone looking to develop or apply their administrative and organisational skills in the Third Sector.

Key Responsibilities:

Administrative Support & Coordination:

• Manage meeting schedules, appointments, and internal calendars.

• Organise virtual events, staff briefings, and team check-ins.

• Support in planning and executing internal conferences or training sessions.

Data & System Management:

• Maintain and update internal databases and contact lists.

• Implement and uphold procedures and administrative systems.

Staff Liaison & Communication:

• Act as a point of contact between managers and teams.

• Assist in internal communications and task follow-ups.

General Administrative Tasks:

• Contribute to internal meetings with updates and suggestions.

• Provide ad hoc administrative support to leadership and teams as needed.

Required Qualifications:

Education:

• No specific degree required, but relevant administrative or office support experience is preferred.

Experience:

• Prior experience as an administrative or personal assistant is an advantage.

• Familiarity with coordinating meetings, managing data, or supporting organisational logistics.

Skills:

• Strong written and verbal communication.

• Excellent organisational and time-management abilities.

• Proficiency in Microsoft Office, particularly Word and Excel.

• Proactive, professional, and able to work independently or collaboratively.

• Strong team player with attention to detail.

Benefits:

• Gain valuable administrative and coordination experience in the nonprofit sector.

• Receive support and mentorship to build confidence and skills.

• Work flexibly in a fully remote setup with a collaborative team.

• Build your network within a mission-driven cultural organisation.

• Reimbursement of local travel expenses (if in-person support is required for specific events).

Equality Statement

Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.

Are you looking for a meaningful, flexible way to support others? Join the Talking Bubble Project and help tackle loneliness through the power of a simple phone call.

Since the pandemic, many befriending services have wound down—but Talking Bubble remains one of the few projects still offering regular, phone-based companionship to those who need it most. Demand for this kind of support remains high, and we’re actively looking for kind, compassionate English-speaking volunteers to help meet this growing need.

What is the Talking Bubble Project?

☎︎ It’s a phone-based befriending service that connects volunteers with older adults and vulnerable individuals across the UK who are experiencing loneliness and social isolation. By committing just a little time each week, you can offer someone the warmth of conversation and a regular point of connection.

Why Volunteer With Us?

✔ Make a genuine impact on someone's life
✔ Enjoy flexible volunteering hours from the comfort of your home
✔ Receive full training, ongoing support, and a reference upon completion
✔ Boost your sense of purpose and community

What You’ll Need

✅ No experience required—just a kind heart, a listening ear, and a willingness to talk
✅ Volunteers must complete Safeguarding Adults Level 2 training and undergo a DBS check—we cover the cost of both
✅ Must be a UK resident

How to Get Involved

Apply now via the CharityJob website, or contact us directly for more information. Together, we can keep connection alive—one call at a time.

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

Are you a dog lover? Do you have the time to help raise a life-changing puppy? Would you like to make a difference to someone's life? If you've answered yes to these questions, then this role could be perfect for you! 

As a Puppy Raiser, you'll provide a 6-8 week-old puppy with the vital foundation for its future role as a guide dog. You'll be looking after a puppy for 12-16 months and will guide him or her through training, socialisation, the introduction of new environments and experiences while providing a loving home.

There might be the odd chewed slipper along the way, but nothing beats the rewarding feeling of loving and raising a puppy who will go on to make an enormous difference to someone living with sight loss.

What you'll be doing:

• Engaging with our world-class training programme to prepare your puppy for the next stages of becoming a guide dog.
• Providing care and support for your puppy at home e.g., loving, grooming and feeding him or her. 
• Socialising your puppy and introducing him or her to a variety of environments to increase confidence – this can be as simple as taking your puppy with you to the shops, office or park as you go about your everyday life.
• Teaching your puppy to be comfortable alone - gradually building up from a few minutes to a maximum of four hours.
• Taking your puppy to monthly puppy classes, and interacting with other puppy raisers in your community whilst refreshing your training and sharing tips.
• Meeting with your volunteer manager as frequently as needed to discuss any changes or issues with your puppy.
• Completing short questionnaires about your puppy’s development.

You'll ideally have:

• A loving home with enough time to invest in raising a puppy and attending to their needs (e.g. toilet training). If you work from home or have hobbies, you'll need to be available to give the puppy regular attention alongside these.
• Someone at home who is physically able to handle large breed dogs (around 25-40kg).
• Access to a car, so that you can get your puppy used to travelling.
• The agreement of your landlord to have a dog in the property if you rent your home. 
• A safe secure area outside for your puppy to go to the toilet.

What you'll get:

• The satisfaction of knowing you're supporting people with sight loss to live actively, independently, and well.
• The rewarding feeling of watching a mischievous puppy learn new training techniques to help them develop into a guide dog.
• The opportunity to participate in our bespoke world-class training programme – this can help you train your own dogs or advance a future career in dog handling.
• The opportunity to have a loveable, canine companion, proven to reduce feelings of stress and improve fitness – you’ll be out walking rain or shine!
• The chance to be part of the inspirational Guide Dogs community, meeting like-minded people and interacting with a community of puppy raisers in your area.
• A dedicated volunteer manager and fellow peers who will help support you throughout your role.

s a volunteer you'll have access to our world-class training programme, to implement with your puppy in training, a great bonus for any dog owner! This is delivered in an interactive and engaging manner, using a mixture of different learning techniques virtually e.g., videos, documents and e-learning modules. Examples of the modules you'll have access to include:

• Food manners
• Greeting new visitors
• Being home alone
• Settling in new environments

You'll receive plenty of support from your volunteer manager who will help you work through these training modules with your puppy. We also offer puppy classes for puppy raisers in the local area to get together, share stories and provide refreshers on training techniques. 

Volunteering for Guide Dogs should never leave you out of pocket. We’ll make sure we pay any pre-agreed expenses related to volunteering with us, including veterinary costs, food costs for the puppy and other materials needed for the puppy’s training. We will also pay an optional allowance of up to £100 a year to offset additional costs, and we have working agreements with certain bus and train operating companies, letting you take your puppy on short training journeys free of charge.

Minimum age of applicant: 18.

To find out if this role is available in your area, please click 'Redirect to recruiter' at the top of the page, and use the postcode search function on the Guide Dogs website to explore local opportunities. 

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

Volunteer Head of Business Development & Operations

Lead. Build. Transform.

Unlock YOUR Potential – Empowering Adults Across the UK

Do you believe in the power of strategy and operations to transform lives?

Do you want to help steer a movement that restores dignity, unlocks opportunity, and builds resilience for adults from low-income backgrounds?

At Unlock YOUR Potential, we are seeking a Volunteer Head of Business Development & Operations, a visionary leader who will strengthen our charity’s growth, partnerships, and delivery. This is not just a role; it is a calling to shape futures, expand opportunities, and ensure every programme flows with clarity, impact, and dignity.

Your Role

As Head of Business Development & Operations, you will:

• Drive business development, building partnerships, funding streams, and opportunities for growth.

• Support the Delivery Manager in ensuring the smooth running of programmes in Employability, Personal Development, Life Skills, Mentoring, and Wellbeing.

• Oversee operational systems, governance, and volunteer structures with precision and warmth.

• Build sustainable frameworks that balance practical detail with emotional resonance.

• Be a steward of our mission — ensuring every initiative reflects dignity, opportunity, and transformation.

Why Join Us?

• Impact lives: Your leadership will unlock futures across the UK.
• Grow together: Guide a community of mentors, facilitators, and wellbeing coaches.
• Belong: Join a movement rooted in warmth, clarity, and empowerment.
• Legacy: Help build a charity that restores hope, resilience, and opportunity for generations.

Step forward. Lead as Head of Business Development & Operations.

Together, we will unlock potential, restore dignity, and create opportunity across the UK.

GET INVOLVED | VOLUNTEER | HELP CHANGE LIVES

Unlock YOUR Potential

BREAKING BARRIERS | UNLOCKING POTENTIAL