Community support officer jobs
Reporting to: CEO
Direct reports: Café Assistants and Café Supervisors
Contract: Permanent
Salary: £27,700 - £33,800 (pro rata)
Hours: 35 hours per week. Working days will vary in line with business requirements. Predominantly café based, with some office working will be required.
Location: Charleston in Firle (BN8 6LL) & Charleston in Lewes (BN7 1FB)
Charleston is seeking a proactive and positive individual with excellent interpersonal skills to lead the catering offer across Charleston’s two sites. The Café Manager will manage the café’s daily operations, ensuring a warm and welcoming experience for all visitors. Responsibilities include developing seasonal menus, supervising staff, handling stock orders, and leading the coordination of catering for public events and venue hire.
General duties
- Lead and deliver the catering offer, growing the business and maximising profits while maintaining a high-quality service and inclusive atmosphere for all customers.
- To manage the day to day running of the catering offer, including the scheduling and management of a café team.
- Coordinate, supervise, train and develop the café team.
- Lead on the catering offer for all aspects of Charleston’s year-round programme of events.
- The Café Manager will work alongside the Front of House and Events team to coordinate the catering for public events, and internal and external hires of our public spaces.
- Ensure that the barns, and all connected spaces are clean and well presented.
- Act as the designated alcohol licence holder, ensuring all activities comply with the premises licence and legal requirements.
- Act as a keyholder and open / close venues following security procedures.
- Maintain all food deliveries records.
Financial responsibilities
- Manage budgets for the café, staffing and all food related items. Frequently reviewing staff costs.
- Responsible for ordering food and related supplies.
- Maintain food delivery records and all discrepancies are followed up.
- Approval of invoices for food and related supplies.
- Review chosen suppliers against Charleston’s criteria including value for money.
- Responsible for maintenance of point of sales systems.
- Review receipts and other information from point of sales systems.
- Manage staff rotas, with reference to expected activity levels.
Visitor welcome
- Create and maintain a safe, professional and welcoming atmosphere for all visitors.
- Ensure that visitor access requirements are met.
- Contribute to the collective effort to keep the site clean and safe for visitors.
Health and safety
- Lead on food safety working with external support as required, ensuring records are kept up to date and training is completed.
- Maintain allergens documentation.
- Understand Charleston’s emergency procedures and in the event of an emergency, help oversee the safe evacuation of the buildings.
- Monitor health & safety day to day, being vigilant to potential hazards.
Deadline for applications: 9am. Friday 12 December
Interviews: w/c 15 December at Charleston in Lewes, BN7 1FB
To apply, please email a covering letter of no more than 2 pages detailing how
you meet the person specification.
The client requests no contact from agencies or media sales.
The Philharmonia Orchestra is seeking a skilled and versatile Digital Media Editor and Coordinator to join its Marketing and Communications team. The ideal candidate will have at least two years’ experience in a similar role, strong editorial skills, and confidence using key digital media creation platforms.
This new role will play a key part in the orchestra’s digital-first strategy, supporting the creation, editing, and distribution of engaging content across web, social media, and other digital channels. Working closely with the Social Media & Content Manager and Senior Producer, the postholder will help bring the Philharmonia’s concerts and activities to audiences worldwide. Focused on short form, social-first content, this role requires someone with technical proficiency, excellent organisation and a flexible approach to content capture.
Although based at Head Office, the role involves frequent time out of the office with the Orchestra – whether in rehearsals, at concert venues, or on tour. No two weeks will be the same.
Key Responsibilities
Planning and implementation:
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Work with the Social Media & Content Manager and Senior Producer to plan and deliver the Philharmonia’s short- and long-form digital content in line with marketing and organisational priorities
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Contribute to the orchestra’s digital-first marketing strategy by identifying opportunities for new and engaging content across platforms such as YouTube, Instagram, and TikTok
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Take ownership of specific projects and tasks, ensuring deadlines are met and communication is clear and proactive
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Ensure that all content produced reflects Philharmonia’s visual identity, brand tone, and artistic standards, maintaining consistency across digital and print communications
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Support the effective use of data and analytics to inform decisions about content performance, reach, and audience engagement
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Keep abreast of developments in digital media production, editing software, and social trends, sharing insights and proposing improvements to processes and outputs
Key tasks:
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Edit video, audio, and imagery for web, social, and internal use, ensuring material is produced to a high standard and delivered to agreed timelines
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Assist with content capture at rehearsals, performances, and events, undertaking filming and on-site editing to enable timely release of digital content
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Create motion graphics, captions, and short-form edits tailored for specific social media platforms to maximise engagement and visibility
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Some ad hoc design for print and physical products (i.e. Philharmonia Records, Shopify products, donation boxes etc.)
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Provide light-touch coordination of content schedules and workflows between editors, producers, and departments to ensure smooth delivery and efficient handover of materials
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Support with the management and organisation of media assets using the Philharmonia’s content management and digital asset management systems, applying consistent metadata and archiving standards
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Support cross-departmental campaigns and contribute to the planning and delivery of wider marketing and communications projects
Collaboration:
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Act as an advocate for best practice in digital content creation and file management, encouraging high standards of quality, consistency, and accessibility
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Support and collaborate with colleagues across the Marketing and Communications team, offering technical advice and creative input where appropriate
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Contribute to a positive, inclusive, and solutions-focused team culture that aligns with the Philharmonia’s mission and values
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Represent the Marketing and Communications team professionally at Philharmonia rehearsals, concerts, and events, demonstrating flexibility and enthusiasm for the Orchestra’s work
Skills and Qualifications
Essential:
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Minimum 2 years’ experience in a similar role
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Strong video editing skills using the full Adobe suite
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Working knowledge of Photoshop and After Effects for basic graphics and animation
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Experience managing digital files and metadata within CMS or DAM systems
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Understanding of digital publishing platforms (YouTube, Instagram, TikTok, etc.)
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A keen eye for visual storytelling and attention to detail
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Ability to work flexibly – including some evenings and weekends – to capture live content as it happens
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Excellent organisational skills, with the ability to juggle multiple tasks and deadlines
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Collaborative, adaptable, and proactive approach to teamwork
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A genuine interest in music, digital media, and the performing arts
Desirable:
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Experience filming in live event or performance environments
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Familiarity with orchestral or classical music settings
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Basic understanding of sound editing and colour correction
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Experience of working with a similar arts organisation
The client requests no contact from agencies or media sales.
About Cardiomyopathy UK
Cardiomyopathy UK is the only UK charity dedicated to supporting people affected by all forms of cardiomyopathy and myocarditis. We provide expert advice, trusted information, and support to individuals and families, while championing earlier diagnosis, better treatment and improved care. This is an exciting time to join a growing organisation with a strong, patient-centred mission and an ambitious programme of work across research, policy, services and awareness.
Role Purpose
The Communications & Marketing Manager will lead our communications, brand and digital presence, ensuring Cardiomyopathy UK reaches and engages the people who need us most. You will shape and deliver high-quality, impactful communications across all channels, strengthening our voice, raising awareness of cardiomyopathy, and supporting the growth of our services, fundraising and partnerships.
This is a hands-on role for a skilled communicator who can balance strategic thinking with delivery. You will work in a highly matrixed team, supporting colleagues across services, fundraising, events, research, and public affairs. You will collaborate closely with the Executive Leadership Team, clinical experts, fundraisers and our community to tell powerful stories and drive meaningful engagement.
Key Responsibilities
Communications & Brand
- Lead the development and delivery of Cardiomyopathy UK’s communications and marketing strategy.
- Manage and maintain the charity’s brand identity, ensuring consistency across all channels, publications and partnerships.
- Produce high-quality written content including blogs, newsletters, web copy, reports, press releases, campaign assets and patient stories.
- Support internal colleagues across departments with communications planning, copywriting and brand guidance.
Digital Marketing (Website & Social Media)
- Oversee content, structure and performance of the Cardiomyopathy UK website, working with external developers where required.
- Manage social media channels (Twitter/X, LinkedIn, Facebook, Instagram, YouTube), including planning, creating and scheduling high-quality content.
- Monitor digital analytics and provide insights and recommendations to improve reach, engagement and conversion.
- Lead email marketing activity, including newsletters, segmentation and performance monitoring.
Campaigns & Awareness
- Plan and deliver integrated awareness and marketing campaigns aligned to strategic priorities including early diagnosis, patient support services, fundraising and major events.
- Coordinate campaign content creation, timelines and measurement, ensuring campaigns are impactful and audience driven.
- Work with partners, funders and patient contributors to develop compelling stories and campaign assets.
Media & Public Relations
- Act as the first point of contact for media enquiries and support the CEO and spokespeople with interview preparation.
- Build relationships with journalists, sector press and broadcast media to raise awareness of cardiomyopathy and the charity’s work.
- Draft press releases, media lines and Q&A briefs for key announcements and campaigns.
Cross-Organisational & Matrixed Working
- Work closely with the event manager to promote flagship events, patient webinars and professional engagement activities.
- Partner with public affairs colleagues to amplify policy, research and advocacy messages and ensure alignment across channels.
- Support the fundraising team with donor communications, appeals, supporter journeys and marketing collateral.
- Work closely with clinical colleagues to deliver compelling, on-brand, educational and information materials for various audiences.
- Ensure coordinated planning across teams so that communications reflect organisational priorities and opportunities.
Community & Stakeholder Engagement
- Collaborate with clinicians, researchers, patient advocates and charity partners to strengthen our communications and visibility.
- Amplify the voices and experiences of people living with cardiomyopathy through inclusive, ethical storytelling.
Person Specification
Essential
- Proven experience in communications, marketing or digital roles – ideally within a charity, health or public sector context.
- Strong copywriting and content creation skills, with the ability to explain complex information clearly and sensitively.
- Experience managing websites, digital content and social media channels.
- Ability to plan and deliver multi-channel campaigns.
- Confident in managing media enquiries and developing press materials.
- Experience working collaboratively in a matrixed or cross-functional team, supporting multiple stakeholders simultaneously.
- Excellent organisational and project-management skills with the ability to prioritise a varied workload.
- Strong analytical skills with experience using digital analytics tools.
- A collaborative team player with a commitment to empowering patients and improving health outcomes.
Personal Qualities
- A natural people person, approachable, supportive, and empathetic.
- Solution focused and resourceful, able to stay calm and find ways forward in challenging situations.
- A strong sense of initiative and ownership, with a hands-on, can-do approach.
- An inspiring communicator who builds trust and enthusiasm across teams and partners.
- Adaptable and open to change, always looking for opportunities to improve.
- Demonstrates Cardiomyopathy UK’s values and integrity in all aspects of work.
- A genuine team player who contributes to a positive and inclusive working culture.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Lepra, an international charity working to beat leprosy and lymphatic filariasis, as our Senior Manager, HR, IT & Operations.
This is a key leadership role responsible for shaping our HR strategy, overseeing IT systems, and strengthening operational effectiveness across the organisation. You’ll play a vital part in building a positive, inclusive, and high-performing workplace that enables our teams to thrive.
We’re looking for someone with proven HR and operational leadership experience, excellent people skills, and a hands-on, solutions-focused approach. CIPD Level 5 or equivalent experience is desirable.
Lepra is dedicated to addressing leprosy and lymphatic filariasis (LF) and their consequences through direct support, advocacy, and the promotion of inclusive communities. We work in Bangladesh and in India, through our sister organisation, LEPRA Society. We work in partnership with people affected by leprosy and LF to improve detection, ensure access to treatment and care, and promote inclusion and wellbeing. We are in our second year of our Global Strategy for 2024-30, which guides us in our efforts to accelerate progress towards global targets for leprosy and LF, and towards our vision of a world free from leprosy and LF.
Job Context
The Senior Manager- HR, Operations, and IT plays a key role in supporting Lepra’s people, systems, and governance functions. Working within a small and collaborative UK team, the postholder leads HR operations and organisational administration. The role combines hands-on delivery with advisory support, ensuring compliance with employment law and internal governance standards, and contributing to the efficient running of the organisation.
Job Purpose
The Senior Manager – HR, Operations, and IT provide functional leadership across human resources, operational management, and information systems. The postholder ensures that Lepra’s people, processes, and infrastructure enable a high-performing, inclusive, and compliant organisation.
Working closely with the Director of Finance and Operations, this role provides support on HR strategy and governance, supports organisational operations, and provides leadership for IT and data management functions.
Working Relationships
Reports to the Director of Finance and Operations
Working with all of Lepra UK on all matters regarding HR, Operations and IT.
Will liaise across all Lepra staff, particularly those in management roles, in accordance with their staff and volunteer roles.
Will work closely with the Senior Management Team and Trustees
Key Responsibilities
The job holder will ensure that Equality/Equity, Diversity and Inclusion are recognised and promoted at all stages in the recruitment cycle for trustees and volunteers. They will provide an internal point of HR contact for all colleagues, liaising as necessary with external HR consultants. They will also provide support to the Trustees and SMT in an efficient, effective and confidential manner.
1. Organisational Support
Provide support on leading the delivery of efficient HR, operational, and IT functions across the organisation.
Provide professional advice and guidance to senior management and staff on people, compliance, and systems matters.
Support the Director of Finance and Operations in ensuring sound governance, risk management, and organisational resilience.
Oversee key internal processes that underpin organisational effectiveness, including performance, policy, and data management.
Support health and safety compliance within the organisation.
Provide executive and administrative support to the Senior Management Team, including scheduling, agenda preparation, and minute-taking
Support the Director of Finance and Operations in ensuring good governance practices and compliance with charity and employment regulations.
Coordinate Trustee and Board-related administration as required.
Contribute to operational efficiency by supporting the implementation of improved systems and processes.
2. Human Resources and People Development
Ensure HR policies, frameworks, and practices promote fairness, inclusion, and staff wellbeing.
Lead on workforce planning, recruitment, and providing support on retention strategies.
Support professional development, performance management, and engagement initiatives.
Ensure compliance with employment law and uphold best practice in employee relations and safeguarding.
3. Operations and Governance
Oversee office management, facilities, and supplier relationships to maintain effective operations.
Support Board and Committee administration, including minute taking.
Lead the review and implementation of operational policies and procedures to ensure efficiency and compliance.
Contribute to the development of a collaborative, transparent organisational culture.
4. IT and Data Management
Provide oversight and strategic support to the IT and Data Officer.
Ensure secure, efficient, and user-focused IT systems are in place.
Support the organisation’s data governance framework, ensuring compliance with GDPR and data protection legislation.
Drive continuous improvement in digital systems to enhance operational effectiveness and reporting capability.
5. Culture, Inclusion, and Wellbeing
Champion Lepra’s commitment to Equity, Diversity, and Inclusion (EDI).
Promote a positive workplace culture that prioritises wellbeing, respect, and collaboration.
Ensure that HR and operational processes align with organisational values and support staff engagement.
At Lepra, you’ll join a small, friendly, and mission-driven team working collaboratively across the UK, India, and Bangladesh.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Women & Families VAWG Specialist Service
The Claudia Jones Organisation (CJ0) is seeking a Service Manager for our Women and Families, VAWG Specialist Service to ensure the best outcomes for the women and families we support.
CJO’s Women and Families VAWG Service aims to provide a cohesive family and specialist support for vulnerable women and families of Caribbean/African heritage experiencing violence and present with complex layering of issues. We assist women and families through 1-1 advocacy, counselling, and therapeutic group support to increase wellbeing, reduce risk and increase safety. The service provides social and learning opportunities for women and families alongside meeting their immediate needs.
Job:Women & Families VAWG Specialist Service Manager
Location:London Salary:£40,000 per year, pro rata Part Time/3 days weekly Contract: 5 years
The Role
To manage and develop the delivery of the CJO VAWG service for African heritage women and families escaping violence and its impact through advocacy and therapeutic services. You will be responsible for managing your team of domestic violence workers whilst working synergistically with our clinical lead and social work support to achieve the best outcomes for the women and families who access our service.
As a member of the senior management team, you will have a strategic focus and lead on safeguarding to protect women and their children. You will have both an internal and external focus of influence with local and national stakeholders including statutory services and funders to ensure a co-ordinated community response and service for African heritage women and families.
About You
As a strong communicator, you will bring your understanding and know how to support and navigate the criminal justice systems in relation to VAWG. Able to work independently and prioritise a busy workload. An effective communicator who is innovative with experience of managing, growing, and developing your team. Excellent team player willing to get involved and support service users and staff, no matter the task or activity.
Key Objectives Within the Overall Purpose of the Post:
The management of CJOs VAWG women and family’s specialist service ensuring it meets the needs of African Heritage women and families, is contract compliant with the service specification and the charity’s policies and procedures.
- To lead and effectively manage the finance in line with the grant and annual budget.
- Lead on and participate in national, local discussions, consultation, research, monitoring and evaluation, needs assessment, collaboration, networks, to sustain and grow the women and family specialist service and any other activity relevant to deliver the service.
- Represent the service and organisation at both internal and external meetings and within multi-agency partnerships.
- Lead on and facilitate monitoring and evaluation activities, which supports the voices of service user and their data, to inform legislation, policy, and practice, identifying synergies across the organisation’s work as well as opportunities to produce and share learning.
- Facilitate a range of training for; professionals, service users, staff, volunteers, external audience to improve practice and service delivery.
- Communications - directly produce, facilitate publicity and marketing material for the service, appropriately using social media e-leaflets, paper booklets etc to increase knowledge, awareness, skills, and the impact of VAWG on the lives of women and families.
- Ensure written language is to good quality standard including emails and all other record keeping and documentation required of CJOs work.
- Ensure that the service is delivered within safeguarding practice and safe standards as per our quality mark.
Monitoring & Evaluation
- Contribute towards and/or write comprehensive reports that may include data, narratives, and case studies as required by funders, commissioners, CJO and others.
- Oversee the management of the Oasis database undertaking quarterly audits and monthly monitoring of data collection for performance management of the service.
- Dip sample and audit case files as held on Oasis, ensuring staff are recording information and delivering services in line with Imkaan and other quality standards.
- Oversee the consistent use of the ‘Safe Lives’ risk assessment tool, alongside other developed risk mitigation templates.
- Ensure staff appropriately represent women and advocate on their behalf when dealing with outside agencies such as the Housing department, Police, DSS, Solicitors, Social Services, Health Professionals, and all other relevant agencies.
- Document monitoring ensure that it is provided in the agreed and acceptable formats for the VAWG women and Families Specialist Service using standard templates.
Management of Service Finance
- Work closely with the finance team to oversee the income and expenditure of the service in line with all policies and procedures of the organisation, contract, policies and procedures relevant to CJOs funded work.
- Ensure that small grants woman receive are appropriate working closely with finance, social work students and support worker(s) or volunteer.
- Take full ownership of strategic fundraising for the service, identifying funding sources and making direct applications, alongside the Director and fundraising team.
Wellbeing
- Ensure the service is delivered within CJOs Community based approach to Wellbeing and that a therapeutic approach is embedded in your practice.
- Attend regular clinical supervision
- Ensure that your staff team attend regular clinical supervision.
- Lead and manage the Thinking Space facilitator and bi-weekly debriefs alongside working synergistically with CJOs Clinical Lead.
Operational
- Along with your team, to always work in the best interest of CJO and to avoid any action that may bring CJO and or its activities into disrepute.
- To undertake any other duty commensurate with the position of Service Lead and as required by your line manager.
- To engage in one’s own performance management through training and development as required.
- As a member of the senior management team work to promote CJO’s purpose, values, and our influence through evidence-based solutions to improving the lives of vulnerable women and their family experiencing VAWG/trauma and to act-up/step in the absence of members of the senior management team or staff.
- Regularly supervise, appraise, and support the development of staff and volunteers addressing challenges and implement necessary support measures to improve performance with staff, external contractors, and agencies.
- Participate in regular supervision, induction, training, and team meetings.
- Develop appropriate partnerships, collaborations, and communications to enable our family support and gender-based violence services to be seen as a leader in its field.
- To be the lead registered officer for CJSM and Safeguarding Lead
- On occasions to work on a Saturday where time in lieu will be given.
Please ensure your CV and Cover letter address the Job Specification.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Lepra as our Operations Lead!
We’re looking for a proactive and organised individual to help keep our charity running smoothly behind the scenes. As our Operations Lead, you’ll play a hands-on role managing day-to-day office operations, facilities, HR and recruitment admin, and IT coordination. This is a varied and rewarding position at the heart of a small, friendly team, where your work will directly support our mission to end leprosy and lymphatic filariasis and promote inclusion and wellbeing worldwide.
Background
Lepra is dedicated to addressing leprosy and lymphatic filariasis (LF) and their consequences through direct support, advocacy, and the promotion of inclusive communities. We work in Bangladesh and in India, through our sister organisation, LEPRA Society. We work in partnership with people affected by leprosy and LF to improve detection, ensure access to treatment and care, and promote inclusion and wellbeing. We are in our second year of our Global Strategy for 2024-30, which guides us in our efforts to accelerate progress towards global targets for leprosy and LF, and towards our vision of a world free from leprosy and LF.
Job Context
The Operations Lead will play a key role in ensuring the smooth and efficient day-to-day running of Lepra’s UK operations. This includes managing office and facilities logistics, supporting key operational projects (such as the upcoming office move), and coordinating internal processes across HR, IT, governance, and finance systems.
The postholder will act as a central point of contact for operational queries, ensuring organisational effectiveness and compliance with internal procedures and policies.
Job Purpose
To support the Finance and Operations team which includes the HR and IT functions as well as coordinating the upcoming office move and facilities operations.
Working Relationships
You will report into the Senior Manager – HR, Operations & IT
Working with all of Lepra UK on all matters regarding HR, Operations and IT.
Close working links and collaboration with the Finance & Operations team consisting of Finance & Operations Director, Finance Manager, Senior Manager HR, Ops &IT, and Finance & Administration lead.
Key Responsibilities
Operational Management
Oversee day-to-day office operations, including facilities, supplies, and logistics.
Act as the main point of contact for tenants, contractors, and the Facilities Management company.
Coordinate the upcoming office relocation project, ensuring timelines, budgets, and communications are effectively managed.
Support post, office bookings, and workspace coordination.
Maintain a safe and compliant working environment (Fire Marshal responsibilities, health & safety checks).
Systems and Process Support
Oversee and maintain efficient administrative systems and processes across HR, finance, and IT functions.
Support CRM data management, donation logging, and reporting processes.
Liaise with the IT provider to ensure smooth onboarding/offboarding and equipment setup for staff.
Human Resources and Team Support
Coordinate onboarding and induction processes for new starters, including training and IT setup.
Assist with staff travel and accommodation bookings and logistical arrangements for Trustees or visitors.
Support recruitment administration, including posting adverts and liaising with partner organisations and universities.
Project and Governance Support
Support internal operational improvement initiatives and help embed good governance and compliance practices.
Provide administrative support for internal audits, policy reviews, and Board-related tasks as required.
General
Provide cross-cover for colleagues within the Finance & Operations team during periods of absence.
Undertake any other reasonable duties to support the smooth running of the organisation.
Person Specification
Qualifications
Essential
· Qualification in operations, business administration, HR, or finance.
· Degree-level qualification or equivalent professional experience in business administration, management, finance, or a related field.
Desirable
· CIPD Level 3 and above
· AAT Level 3-4
Knowledge & Experience
Essential
· At least two years’ experience in operations, office management, administration, HR, or finance support.
· Experience coordinating multiple workstreams or projects.
· Familiarity with HR systems, CRM databases, or finance software.
· Awareness of facilities management and/or health and safety responsibilities.
· Experience in contributing to continuous improvement, operational efficiency, or process redesign initiatives.
· Demonstrated ability to manage multiple priorities, coordinate cross-team processes, and maintain strong attention to detail.
· Confident user of Microsoft Office and other business systems, with the ability to learn new software quickly.
· Proven experience in supporting organisational policies and compliance (e.g., GDPR, health and safety, or HR procedures).
Desirable
· Experience working in the charity or non-profit sector or a small/medium-sized organisation.
· Experience of working in a diverse and multicultural environment
· Experience of bias-free recruitment
Skills, Attitudes and Personal Qualities
Essential
· Highly organised with strong attention to detail.
· Excellent communication and coordination skills.
· Confident using IT systems and learning new software.
· Proactive and adaptable, with the ability to multitask and problem-solve.
· Collaborative team player who shares Lepra’s values and commitment to inclusion.
Country Director - Scotland
We are seeking an experienced strategic leader to drive impactful work that supports foster carers, children and young people across Scotland.
Position: Country Director Scotland
Salary: £52,780 to £57,855
Location: Hybrid with regular travel to Glasgow
Hours: Full time, 35 hours
Contract: Permanent
Closing Date: Wednesday 3 December 2025
Interview Dates: Stakeholder interviews 16 December, panel interviews 17 December
About the role:
This is an exceptional opportunity for a high calibre professional with leadership experience to join a fantastic organisation. This post is one of four Country Directors, working with the CEO to deliver on organisational strategic objectives.
The post will manage and lead on key initiatives in a specific country, drive forward the monitoring, impact and evaluation of the organisation’s work and ensure continuous improvement through innovative models of practice. Have responsibility for developing and maintaining key stakeholder relationships and be responsible for securing grants, fundraising and engage in activity to promote the charity and respond to the needs of the sector. A key responsibility for the post holder is to ensure that services and products are sector leading, evidence-based and child centred.
About you:
We are looking for someone with extensive experience of the fostering sector to assist with leading the work in one of the four nations. You will have experience of working with local authorities, key government officials and a broad range of key stakeholders.
A strategic thinker, collaborative, with excellent leadership skills and a wide range of experience. You will be a member of a leadership team or looking to progress your career to this level. You will bring a track record of delivering excellent outcomes in the field of social work, specifically fostering and care experienced children, along with a desire to continue to develop your skillset.
Additionally, you will have experience of managing budgets and able to demonstrate a knowledge of sound safeguarding practice.
In return:
- 38 days leave (including bank holidays)
- A range of family friendly and fostering friendly leave options
- Flexible and hybrid working
- Enhanced maternity and adoption pay
- Enhanced sick pay
- 24/7 Employee Assistance Helpline
- Pension and life assurance
- Contribution to eye tests and lenses
- Season ticket loans
About the Organisation
You will be joining a sector leading organisation committed to improving outcomes for foster carers, children and young people. The team works collaboratively across the UK to deliver high quality, impactful programmes and services, underpinned by strong values and a commitment to equality, diversity and inclusion.
Commitment to Inclusion
Applications are welcome from all sections of the community and particularly from under represented groups. Appointments are made on merit.
- Applicants who identify as care experienced and meet the minimum criteria will be guaranteed an interview
- Applicants with a disability are encouraged to share any reasonable adjustments needed for the recruitment process
- Job share arrangements will be considered for this role
Other roles you may have experience of could include; Head of Service, Regional Director, Assistant Director, Head of Fostering, Service Manager, Strategic Lead, Programme Director, Social Care Director.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
CPAG is seeking an AI Coordinator for a two-year fixed term to support our work in the responsible use of AI. In this role, you will lead on planning, delivering, and monitoring AI projects in collaboration with our partner organisations. This work involves the ongoing protection of CPAG's intellectual property and reputation as a sector leader. You’ll carry out regular evaluation of each project and regularly update stakeholders with performance metrics, user feedback, and impact assessments.
This new role also involves developing training materials and delivering sessions to upskill CPAG staff in AI technologies, with tailored materials for the needs of different teams. You will ‘own’ and maintain the relevant internal policy documents and processes for AI use and will oversee the use and optimisation of AI tools across the organisation. Alongside colleagues, you’ll manage risk and compliance (including legal and ethical standards) to ensure responsible AI adoption that is fully compatible with CPAG’s mission. You’ll monitor developments in AI, assessing new products for risk and opportunity, and share lessons learned across the charity.
We’re looking for someone with strong project coordination skills, experience of managing multiple stakeholders, and a keen interest in and experience of AI and emerging technologies.
This is an exciting opportunity to shape CPAG’s AI work, helping the organisation innovate and support the sector responsibly while building practical AI capability across teams.
We welcome applications from individuals with the skills and experience outlined and we can be flexible about working arrangements. We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.
For more information about this post and to apply, download the AI Coordinator job pack.
If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process please contact us.
Closing date for applications: Monday 1st December 2025 (midnight)
Interviews will be held on: Wednesday 10 December 2025
Child Poverty Action Group works to prevent and end child poverty – for good.
Strategic Lead
Reporting to CEO
Mitcham (CR4 3UD)/Hybrid with 1-2 days a week in the office and flexibility for occasional weekend and evening hours
12-month FTC with potential for extension subject to funding
Salary £50,000 - £52,500 depending on experience (pro rata for part time)
Part time, 21 hours per week (with working pattern discussed at interview, e.g. 21 hours over 3 or 4 days)
Excellent benefits
Do you have significant experience developing relationships and partnerships within the charity sector to develop and deliver community programmes?
Charity People are delighted to be supporting a Voluntary Service Council to recruit a Strategic Lead.
The charity has been administrating and managing grants for around two decades. They have a collaborative grant-giving programme, where they work with local people and organisations to raise funds that are distributed across the borough to charitable organisations that are working locally to tackle inequality and change lives for the better in Merton.
The Strategic Lead will lead, develop, and manage the giving programme for a charity in collaboration with key stakeholders and partners. This will involve the development and implementation of a programme strategy and business plan, as well as supporting colleagues to develop and implement fundraising, marketing, and grant-making strategies and plans.
Key responsibilities
* Organisational strategy & business plan: Develop and implement an innovative programme strategy and sustainable business plan for the giving programme and align strategy and plans with funder objectives and the wider aims of the charity.
* Partnership development: Identify and secure new partners to support the giving programme's success, strengthen relationships with key stakeholders (London Borough of Merton, Merton Chamber of Commerce) to unlock fundraising, marketing, and grant-making opportunities, convene and facilitate quarterly Steering Committee meetings and produce update reports, and represent the giving programme.
* Grant-making: Assist the Grants Manager in developing a comprehensive grant-making strategy, including participatory practices, and ensure robust monitoring and evaluation for all grant-making initiatives.
* Budget management: Oversee programme income and expenditure in collaboration with the Finance Team, lead on budgeting, financial monitoring, and reporting; produce quarterly finance reports for the Steering Committee
* Fundraising and marketing: Support the Fundraising & Engagement Manager in delivering a sustainable fundraising strategy, and work with the Marketing Manager to implement an effective marketing strategy that enhances the giving programme's profile.
The successful candidate will have significant experience of developing and delivering community programmes across borough or equivalent. You will need to be able to demonstrate the following skills and experiences:
* Ability to create, develop, and deliver quality programmes and projects
* Significant experience of staff or volunteer line management and development
* Ability to network and form positive and productive working relationships with a range of people from different professional and personal backgrounds
* Good verbal communication skills and interpersonal skills
* Excellent co-ordination and organisational skills, including ability to prioritise and plan own workload, manage multiple tasks and work to tight deadlines
* Ability to work as part of a team as well as independently
* Experience of gathering and analysing data to evidence outputs and outcomes
* Strong leadership skills with the ability to innovate, inspire and gain respect at all levels of an organisation
* Understanding of fundraising
You will also need to be able to demonstrate good local knowledge of the voluntary sector, knowledge and understanding of outcomes focused work, and excellent IT skills including experience of Office365 and databases. If you have worked within a grant-giving organisation before this would be beneficial.
The charity is based in Mitcham (CR4 3UD) and you will be willing to attend the office at least 1-2 times a week, as well as be able to attend meetings and events within Merton. There may be out of hours work for which TOIL is granted. The ideal start date will be January or early February at the latest.
How to apply
The application process is CV and Supporting Statement. For more information and for the full Job Pack, please apply via the link below. The closing date is 5pm on Friday 28 November. Interviews will take place on Monday 8 December in person in London
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Interim Head of Marketing (12-Month Contract) with well-established Membership Association
Location: Hybrid - London, 2-3 days from their Blackfriars office.
Contract: Interim, 12 months FTC
Our client is is one of the UK's largest membership organisations, with over 400,000 members and 1,000+ local groups. Each branch offers opportunities for people in later life to learn, share skills, and connect for fun. At the heart of this movement is the national charity supporting local communities, raising awareness, and championing positive ageing and lifelong learning.
The Opportunity
For the first time, our client is recruiting a Head of Marketing and looking for you to create a new dedicated marketing strategy to transform how the organisation engages with members, partners, and the wider public. This newly created interim role is perfect for a commercially minded Marketing Strategist who thrives on building something from the ground up.
You'll lead the development of the new marketing strategy, shifting the organisation from a communications-led approach to a marketing-centric function. Working closely with the CEO and senior leadership team, you'll shape brand positioning, drive audience engagement, and lay the foundations for long-term awareness riaisng and membership growth.
What We're Looking For
* A strategic thinker with proven experience in senior marketing leadership roles.
* Someone who can combine creativity with data-driven insight to deliver measurable impact.
* A collaborative leader who can inspire a small team and work effectively with volunteers and stakeholders.
* Experience from the membership sector is desirable, but not essential.
Why Join?
This is a unique chance to make a lasting impact on one of the UK's most respected movements. You'll have the freedom to innovate, influence, and create a marketing blueprint that will shape our clients future.
Application process: There are three bespoke questions to answer once short-listed, so there is no need to write a cover letter.
Deadline: 9am, Wedensday, 10th December 2025
Interviews: w.c. 15th December 2025
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
The Talent Set is delighted to be partnering with Ronald McDonald House Charities to recruit a fantastic Communications & PR Manager role. This position plays a critical part in shaping the organisation’s external voice, managing strategic communication efforts, and enhancing the charity’s reputation to maximise engagement and support.
Key Responsibilities
- Develop and execute comprehensive communication and public relations strategies aligned with organisational goals.
- Manage media relations, including press releases, briefings, and responses to media enquiries.
- Oversee content creation for various channels such as social media, website, newsletters, and reports.
- Cultivate partnerships with external stakeholders, community groups, and media outlets to expand visibility.
- Monitor, analyse, and report on the effectiveness of communication campaigns.
- Coordinate internal communication initiatives to ensure consistent messaging across the organisation.
- Organisation of events, campaigns, and outreach activities to promote the organisation’s mission.
Person Specification
- Proven experience in communications, public relations, or media roles within a charitable or NGO environment is highly desirable.
- Excellent written and verbal communication skills, with an ability to craft compelling messages tailored to diverse audiences.
- Strong relationship-building skills with media contacts, partners, and internal teams.
- Ability to manage multiple projects simultaneously while maintaining attention to detail.
- Adaptability and creative problem-solving skills to turn strategic ideas into effective outcomes.
- Sound understanding of social media platforms and digital communication tools.
- Proactive and collaborative approach, with strong organisational and planning abilities.
What’s on Offer
· Location: Flexible with hybrid working of 2dpw from a Ronald McDonald House or Office
· Salary: £54,000
· Contract: Full-time, Permanent
· Reports to: Head of Marketing, Communications & Digital Engagement
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
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Product Manager – HOSTHub Lead
Reports to: Operations Director (Head of Delivery)
Contract: 0.6
Location: Remote (UK or International (GMT +3/-3)
Role Purpose
As Product Manager HOSTHub Lead, you will drive the vision, design, and delivery of HOSTHub, HOST’s secure digital platform for global civil society operations.
HOSTHub is the central nervous system of HOST - connecting partners, funders, and internal teams across finance, legal, and operations. You will lead the platform’s development and optimisation, ensuring every user journey is clear, intuitive, and aligned with HOST’s empowering, expert, and empathetic values.
Working closely with the Partnerships and Engagement teams, along with our development contractors, you’ll translate user needs into product strategy, coordinate with the external development team, and deliver tools that make life easier for changemakers, funders, and the HOST team.
This is a strategic, high-impact role for someone who can think systemically, act decisively, and balance big-picture design with hands-on delivery.
Core Responsibilities
1. Product Vision and Strategy
Lead on the design, roadmap, and vision of HOSTHub as HOST’s flagship digital platform.
Translate HOST’s organisational goals into a clear, scalable, and user-focused product strategy.
Define and own product milestones, prioritising features that improve efficiency, visibility, and impact.
Ensure HOSTHub reflects HOST’s values secure, transparent, intuitive, and empowering.
Reporting cadence: Monthly progress and roadmap update to Operations Director and Leadership Team.
2. User Journey and Experience Design
Lead on designing the end-to-end user experience for hosted partners, funders, and staff.
Map user journeys across onboarding, finance, compliance, and reporting workflows, identifying pain points and opportunities for improvement.
Collaborate with the Partnerships and Community Support teams to align HOSTHub with the Hosted Partner and Funder Journeys.
Work with the Communications Team to ensure all user-facing content is accessible, clear, and on-brand.
Reporting cadence: Quarterly user feedback and UX improvement report.
3. Development Oversight
Oversee product design and development process, in coordination with the development team.
Attend demo and planning sessions each sprint, provide clear prioritisation of activities and ensure that development is rolled out as required.
Ensure that all Hosted Partner and HOST team voices are included and prioritised into the platform development, acting as central focal point for all HOSThub needs.
Reporting cadence: Bi-weekly sprint updates; monthly development report.
4. Data, Systems, and Integration
Work with the Data Analyst to ensure HOSTHub captures accurate, useful data for reporting and impact measurement.
Integrate Data and Impact measurement needs into the Product Roadmap prioritisation
Support automation of key workflows across the Delivery and Partnerships Circles, improving speed and reducing manual processes.
Maintain robust documentation of system architecture and data flows.
Reporting cadence: Monthly systems performance and data accuracy review.
5. Security, Compliance, and Risk
Lead on platform security and data protection in collaboration with the Legal Lead.
Ensure HOSTHub adheres to global data privacy and security standards (GDPR, AML/CTF, etc.). Prioritise required actions within roadmap.
Conduct regular digital risk assessments and prioritise required actions within roadmap mitigation strategies.
Lead the incident response process for digital issues or breaches, maintaining transparent communication with leadership.
Reporting cadence: Quarterly security and compliance review.
6. Cross-Team Collaboration and Capacity Building
Work across HOST’s teams to ensure HOSTHub serves all service areas - Project Hosting, Hosted Grantmaking, and Capacity Building.
Develop and deliver internal training sessions to build staff confidence and skills in using HOSTHub.
Create and maintain onboarding resources, FAQs, and user guides.
Partner with the Training Lead to embed digital literacy across the organisation and hosted partner community.
Reporting cadence: Quarterly internal training and adoption report.
7. Continuous Improvement and Innovation
Monitor emerging technologies and sector best practices to inform HOSTHub’s evolution.
Evaluate and test new features, integrations, and user needs to maintain product relevance.
Lead user feedback sessions and platform reviews to ensure HOSTHub grows with HOST’s global operations.
Drive HOSTHub’s role in enabling a distributed, digital-first delivery model.
Reporting cadence: Annual product review and roadmap refresh.
Key Relationships
Internal: Operations Director, Finance Team, Legal Lead, Partnerships Director, Community Support Team, Data Analyst, and Training Lead.
External: Developers, technical service providers, hosted partners, funders, and contractors.
Performance Indicators
HOSTHub roadmap milestones delivered on time and within scope.
90%+ user satisfaction in feedback surveys.
All major integrations operational and maintained.
Demonstrated improvements in efficiency and automation across service areas.
100% compliance with digital security and privacy standards.
Required Experience
5–8 years’ experience in product management, digital platform delivery, or systems development - ideally within SaaS, fintech, social enterprise, or digital infrastructure contexts.
Proven track record of delivering complex, multi-stakeholder digital products from concept to launch and iteration.
Strong understanding of user experience (UX) and user journey design, with practical experience mapping and optimising workflows for multiple user groups.
Experience managing or coordinating external developers, digital agencies, or tech contractors in remote environments.
Demonstrated ability to translate user needs into technical requirements, prioritising effectively across competing demands.
Familiarity with API integrations, database systems, and workflow automation tools (e.g. Zapier, Airtable, or custom integrations).
Proven success integrating digital tools with finance, CRM, or data systems (e.g. Sage, Salesforce, ClickUp, Zendesk).
Strong data skills, including experience designing or using dashboards and analytics for performance and reporting.
Knowledge of security, privacy, and compliance frameworks (e.g. GDPR, ISO, AML/CTF) as they apply to digital systems.
Excellent project management, prioritisation, and communication skills - able to bridge technical and non-technical audiences.
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
Location: Hybrid
Department: Member Services
Salary: circa.£60,000
Contract Type: Permanent
An exciting opportunity has arisen to join the Association of Colleges (AoC) as an Area Director for the West Midlands region. AoC is the national voice for further education colleges in England, representing almost 95% of the sector and supporting over 2.2 million students every year. As a not-for-profit organisation established by colleges, for colleges, we are committed to transforming lives through education, skills and opportunity.
In this role, the Area Director is our senior representative and primary contact for member colleges across the West Midlands region. This is an influential role, working closely with college Boards, CEOs/principals and senior teams to understand and meet their needs. You will champion and represent colleges with key stakeholders, including devolved authorities, and engage members in AoC’s policy and public affairs work.
We are seeking a strong leader with excellent interpersonal and influencing skills, gained from working in a complex stakeholder environment. You will need a deep understanding of colleges and the further education policy and political environment, ideally supported by experience in the FE sector. Strong local knowledge of the region’s social and economic context will also be essential.
We are a values-led organisation with a culture of high performance and commitment. In return for your expertise, we offer a great package of rewards and a flexible working environment based on mutual trust.
If you’re a confident, strategic and collaborative professional looking to make a difference in an influential role, we’d love to hear from you!
At AoC, we value trust, flexibility and professional growth. You’ll join a high-performing, mission-led organisation that offers generous benefits, flexible working, and opportunities to develop your career while making a positive impact on the FE community.
Hours: Full Time, 37.5 Hours per week
How to Apply
If you think you have the skills, experience, and attributes to hit the ground running in this position, we would welcome your application. Click 'apply now' below.
To be considered for this role, your application must be submitted and received by 10am on 15 December 2025.
Interviews:
Date: W/C 5 January 2026
Location: Onsite, Birmingham Metropolitan College
AoC is committed to providing equal opportunities and embracing diversity. We encourage applications from everyone and will not discriminate against any applicants on the basis of age, disability, sex, gender identity, marital status, pregnancy, race, religion or belief, or sexual orientation.
Thank you for your interest in this opportunity to join the AoC team.
Benefits: 30 days’ annual leave 8 bank holidays paid Christmas closure, Car Allowance, Bank Holiday Swap, Work remotely whilst abroad, Employee Assistance Programme, Enhanced family leave, Electric Vehicle Salary Sacrifice Scheme, Cycle to Work, Paid volunteering leave, Regular team socials, Eye-care contributions
REF-225 274
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
International Finance Manager
Reports to: Finance Director
Contract: Part-time
Role Purpose
As International Finance Manager, you will work alongside the UK Finance Manager overseeing the full lifecycle of all financial transactions with particular focus on funder grants managed through HOST — across both Project Hosting and Hosted Grantmaking services. You’ll ensure every grant is managed with accuracy, compliance, and care so that funds reach the world’s change-makers safely, transparently, and on time.
You will be responsible for ensuring that funder requirements, hosted partner needs, and HOST’s financial integrity align seamlessly. This means managing due diligence, contracting, reporting, and financial monitoring for all funder grants — whether they are received on behalf of a single hosted partner or distributed through multi-grant programmes.
Working at the heart of the Delivery Circle, you’ll collaborate with the Partnerships, Legal, and Finance teams to ensure HOST’s grant management systems are reliable, scalable, and trusted — enabling funders and movements alike to focus on what matters most: delivering impact.
Core Responsibilities
1. Grant Lifecycle Management (Project Hosting & Hosted Grantmaking)
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Manage the end-to-end administration of all funder grants, from due diligence and contracting to financial tracking, reporting, and closure.
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Ensure every grant is correctly recorded in HOST’s financial and project management systems (Xero, ClickUp, HOSTHub).
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Liaise with hosted partners and funders to clarify grant conditions, budgets, and deliverables.
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Track grant progress, disbursements, and reporting deadlines to ensure compliance with funder terms and HOST policies.
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Lead on the preparation and review of all grant agreements, amendments, and financial schedules in collaboration with the Legal Lead and Partnerships Manager: Funders.
Reporting cadence: Monthly grant activity summary to Finance Manager and Partnerships Director.
2. Financial Oversight and Reporting
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Monitor the flow of all grant income and expenditure, including restricted and unrestricted funds, ensuring timely reconciliation with Finance.
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Prepare detailed financial reports and proposal budgets for funders, hosted partners, and internal stakeholders, ensuring accuracy and compliance with agreed budgets.
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Support income deferrals, accruals, and revenue recognition processes as part of monthly and annual financial cycles.
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Maintain audit-ready records for all grants and subgrants, ensuring transparency and accountability.
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Work with the Data Analyst to integrate grant data into HOST’s KPI and impact dashboards.
Reporting cadence: Monthly reconciliation and quarterly financial performance report.
3. Due Diligence and Compliance
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Lead due diligence processes for all incoming funder funds and outgoing subgrants, ensuring alignment with HOST’s AML, CTF, and sanctions compliance frameworks.
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Review and verify partner documentation, including governance, financial statements, and risk assessments.
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Collaborate with the Legal Circle to ensure all grant agreements meet compliance requirements across relevant jurisdictions.
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Maintain a live due diligence tracker for all funders, hosted partners, and hosted grantmaking recipients.
Reporting cadence: Monthly compliance report; real-time escalation of risks.
4. Project Hosting Grant Management
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Manage funder grants received on behalf of Hosted Partners (HPs), ensuring restricted fund management, compliance, and accurate reporting.
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Support hosted partners in interpreting funder terms, building compliant budgets, and submitting financial reports.
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Coordinate with Community Support Leads to provide responsive guidance on grant use and expenditure tracking.
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Ensure that all HP grant income and expenses are recorded accurately and reconciled with funder agreements.
Reporting cadence: Monthly hosted partner grant activity and variance report.
5. Hosted Grantmaking Grant Management
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Work with the Partnerships Manager: Funders to manage multi-grant programmes, including collective and participatory funds.
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Administer hosted grant cycles — including application reviews, disbursements, and financial reporting from grantees.
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Ensure accurate funder reporting and financial documentation for each hosted grantmaking initiative.
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Support the development of grantmaking templates, workflows, and SOPs for scale-up through HOSTHub.
Reporting cadence: Monthly hosted grantmaking fund performance review.
6. Collaboration with Partnerships and Delivery Teams
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Work with the Partnerships Circle to ensure clear communication between funders, hosted partners, and internal teams.
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Support the Finance Team in cash flow forecasting, funder fund management, and budget reforecasting.
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Coordinate with the Legal and Operations teams to ensure integrated service delivery across all funding streams.
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Collaborate with the Training Lead to deliver guidance or workshops on grant compliance and reporting for hosted partners.
Reporting cadence: Monthly Delivery Circle coordination meeting.
7. Process, Systems, and Continuous Improvement
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Develop and maintain Standard Operating Procedures (SOPs) for all grant-related workflows, including contracting, reporting, and closure.
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Support the automation of grant management systems through HOSTHub to increase efficiency and reduce administrative burden.
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Identify bottlenecks, recommend process improvements, and support implementation across teams.
Reporting cadence: Quarterly systems and improvement review.
8. Risk Management and Audit Support
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Identify and mitigate risks across the grant portfolio, ensuring early escalation of financial or operational concerns.
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Support external and internal audits, providing complete and accurate grant documentation.
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Maintain a continuous improvement mindset toward compliance, ensuring HOST remains audit-ready at all times.
Reporting cadence: Real-time escalation of risks; quarterly risk review with Finance and Legal.
Key Relationships
Internal: Finance Manager, Finance Officer, Partnerships Manager: Funders, Partnerships Director, Legal Lead, Finance & Operations Director, Data Analyst, and Training Lead.
External: Funders, hosted partners, hosted grantees, and auditors.
Performance Indicators
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100% compliance with funder and grant reporting deadlines.
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100% of grants processed with complete due diligence and documentation.
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Zero unresolved financial discrepancies in grant records at month-end.
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All funder and hosted partner reporting delivered on time and to standard.
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Continuous improvement in efficiency and accuracy of grant management workflows.
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Positive feedback from funders and hosted partners on financial clarity and service quality.
Qualifications/Experience
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Internationally recognised finance qualification.
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Ideally use of Sage but not essential.
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Experience of the not for profit sector.
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Experience managing Grants advantageous.
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Transform STEM Education for Africa's Brightest Young Women
The African Gifted Foundation (AGF) exists to develop Africa's future STEM leaders by supporting gifted young women to access world-class education. Our flagship project, the African Science Academy (ASA) in Ghana, is a fully-scholarshipped boarding school focused on mathematics and physics, with students drawn from across Africa.
We're at a pivotal moment. Having grown to circa £1 million in annual income, we're ready to scale our impact. We are embarking on an exciting new initiative to build a new campus and double the size of our school over the next couple of years. We need an exceptional fundraising leader to help us get there.
The Opportunity
As Head of Fundraising, you'll be a key member of our senior leadership team, shaping strategy and driving income growth to transform opportunities for hundreds more young African women in STEM.
In your first year, you'll:
- Take ownership of our £1m fundraising portfolio and develop a clear growth strategy
- Deepen relationships with our existing major donors, trusts and corporate partners
- Identify and secure at least 3-5 significant new funding partnerships
- Build robust systems for pipeline management, donor stewardship and impact reporting
- Work closely with our Executive Director and Board to align fundraising with our ambitious expansion plans
Your long-term impact:
- Lead AGF toward £2m+ annual income over 3 years
- Diversify our funding base to ensure sustainability
- Establish AGF as the go-to partner for funders passionate about African girls' STEM education
- Build a culture of excellence in donor relationships and stewardship
What You'll Do
Strategic Leadership
- Develop and deliver a compelling fundraising strategy aligned with AGF's growth ambitions
- Set ambitious but achievable income targets and manage performance against them
- Provide clear metrics, insights and recommendations to the Executive Director and Board
- Identify opportunities for income diversification and risk mitigation
Major Donor & Partnership Management
- Manage and grow our portfolio of major donors, trusts, foundations and corporate partners
- Personally cultivate and steward high-value relationships
- Identify and pursue new funding prospects through research and networking
- Develop compelling cases for support tailored to different donor segments
Operational Excellence
- Establish and maintain effective systems for pipeline management, CRM and donor tracking
- Ensure excellent donor stewardship, reporting and compliance with all funder requirements
- Create compelling donor materials and impact reports, working collaboratively with communications, programmes and finance teams
- Take responsibility for collecting compelling impact data, including through liaising with alumni
- Build efficient processes that support both immediate delivery and long-term growth
Representation & Advocacy
- Represent AGF at donor meetings, events and in philanthropic networks (UK and occasionally international)
- Act as an ambassador for our mission and impact
- Build AGF's profile within the UK and international education funding community
Who You Are
Essential Experience & Skills
✓ Proven track record of strategic fundraising in the UK charity sector, with demonstrable success in securing five-figure+ gifts from trusts, foundations and major donors
✓ Relationship builder with excellent ability to engage, persuade and steward high-value donors at senior levels (trustees, HNWIs, corporate decision-makers)
✓ Strategic thinker who can develop compelling fundraising strategies and turn them into practical action plans with measurable results
✓ Portfolio manager experienced in managing multiple major donor relationships simultaneously and building a robust pipeline
✓ Excellent communicator in writing and speaking - confident presenting to trustees, corporates and philanthropic audiences
✓ Organized & commercially aware with ability to manage budgets, set targets and deliver against KPIs
✓ Self-starter comfortable working in a lean organization, building processes, and collaborating across teams
✓ Mission-driven with genuine commitment to expanding STEM opportunities for African young women and cultural awareness of the international context
Highly Desirable
- Experience with international education or development fundraising, especially Africa-focused projects
- Track record with philanthropic individuals and/or corporate CSR/partnership teams
- Existing network in UK philanthropic, trust/foundation or corporate giving sectors
- Experience of USA fundraising
- Knowledge of fundraising CRM systems (e.g. Salesforce)
- Willingness to travel occasionally (UK and internationally) to meet donors and visit programmes
Why Join AGF?
Impact That Matters
Help open doors to world-class STEM education for brilliant young African women who will become tomorrow's scientists, engineers and innovators. Every pound you raise directly transforms lives.
Strategic Influence
You'll be a key member of the senior team during a crucial growth phase, with genuine influence over strategy and direction.
Mission-Driven Culture
Join a passionate, committed team and Board who truly believe in our mission and support bold, innovative thinking.
Professional Growth
Shape and lead a function, develop your strategic fundraising skills, and build lasting relationships in the UK philanthropic sector.
Flexibility & Support
Hybrid working, supportive leadership, and investment in your professional development.
What We Offer
Compensation & Benefits
- Competitive salary: £55,000-£60,000 (depending on experience)
- Generous pension scheme with 7% employer contribution
- Group life insurance and income protection
- 25 days annual leave plus UK public holidays
- Additional day off for your birthday
Professional Development
- £2,000 annual professional development budget for relevant training, conferences and qualifications
- Chartered Institute of Fundraising membership paid
- 3 professional development days per year
Working Arrangements
- Hybrid working
- Flexible hours to support work-life balance
- Occasional travel within the UK and international travel (fully covered)
- Standard 37.5 hours per week
- Open to 4-day week option at pro-rata for the right candidate
Contract Details
- Permanent, full-time position
- 6-month probation period
- 3-month notice period after probation