Community support team lead jobs in radlett, hertfordshire
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role leads the strategic direction and delivery of all marketing and fundraising activity, ensuring that our cause resonates with the public, stakeholders, and supporters. Through powerful storytelling, brand development, and diversified fundraising, the postholder will inspire action, deepen supporter relationships, and generate the resources needed to sustain and grow our charitable work. This role is essential to ensuring our message is heard, our impact is visible, and our mission is supported by an engaged and growing community.
What you will do:
Marketing & Communications
- Develop and deliver a global marketing, PR, and fundraising strategy.
- Manage digital channels, campaigns, media relations, and crisis communications.
- Produce impactful content and materials (reports, newsletters, speeches, press releases).
- Ensure brand consistency, compliance, and effective budget management.
- Lead and develop a small team.
Fundraising
- Grow income through corporate partnerships, community fundraising, and donor engagement.
- Design donor journeys to improve retention and lifetime value.
- Monitor fundraising KPIs, ROI, and campaign performance.
- Support major fundraising events and appeals.
International Chapters
- Align and support regional offices with the global marketing strategy.
- Share best practices and lead creative campaign development across chapters.
What we are looking for:
- 5+ years’ marketing experience, ideally in fundraising or the charity sector.
- Proven leadership and team management skills.
- Excellent storytelling and communication abilities.
- Strong track record in multi-channel and digital campaigns.
- Solid knowledge of donor engagement and fundraising strategies.
- Budget management skills with a results-driven approach.
- Passion for humanitarian causes and alignment with our mission.
Personal attributes:
- Proactive and innovative self-starter.
- Strategic thinker with attention to detail.
- Confident working independently.
- Strong relationship builder.
- Creative, adaptable, and impact-driven.
Candidates must have the legal right to work in UK; we are unable to offer visa sponsorship for this position.
We are an equal opportunity employer and welcome applications from all qualified individuals regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, disability, age, or any other protected status. We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected.
Recognise the whole human race as one

The client requests no contact from agencies or media sales.
The Association of Anaesthetists is a membership organisation for Anaesthetists with over 10,000 members. Our main aims are to advance and improve patient care and safety and to promote and support education and research in the field of anaesthesia. We represent, protect, support, and advance the interests of our members.
Job purpose:
We are seeking an enthusiastic and proactive Membership Administrator to serve as the first point of contact for our members and to provide dedicated support to the networks of the Association, namely our Links network and mentor network. This dual-focused role is integral to ensuring an outstanding member experience, while also fostering strong engagement and coordination within our national networks.
This role will work with the rest of the membership team to ensure membership processes are being adhered to and ensuring that all member enquiries are dealt with in an efficient and professional manner. This role will contribute to improving systems and processes in collecting subscriptions in the most efficient way and to maximise subscription income by carrying out membership recruitment and engagement plans.
This role will be responsible for supporting, coordinating, and enhancing the effectiveness of the organisation’s networks to ensure a thriving, well-connected community that reflects the needs and interests of our members.
Hybrid working:
This role is based at our head office in 21 Portland Place, London. We offer a hybrid working arrangement with a minimum of 2 days in the office per week.
Key responsibilities:
Member recruitment, engagement and support
Act as the first point of contact for phone calls and emails with members and potential members to maximise both recruitment and retention opportunities and deal with all enquiries in an efficient way.
Assist in maintaining and developing a system for membership renewals, which includes follow-up letters and phone calls encouraging members to renew.
Provide accurate information and support to new applicants, including actively promoting membership services and benefits.
Assist the Membership & Specialist Societies Manager in delivering membership recruitment and retention strategies. Proactively contact schools of anaesthesia and hospital trusts to promote awareness and distribute our resources.
Work with the Digital Communications team to raise awareness of all member benefits. Continually review the website to ensure membership section is relevant and up to date and act as a membership champion across the Association.
To be a membership ambassador for the Association and help promote membership at external conferences and events including lunch and learns and Association conferences.
Data management and reporting
To monitor all new member applications and to help process new, renewed and existing memberships in the CRM/relevant database if needed. Enter and amend financial data relating to subscriptions.
To carry out user acceptance testing as and when needed, to log tickets related to CRM issues.
Update individual membership records e.g. addresses, membership categories, etc, as well as dealing with email bounce backs and returned mail. To update deceased members and mailing preferences as and when we receive notifications.
To have a detailed understanding of data protection legislation and implement best practices from the data protection policy and the new legislation for GDPR.
Export the mailing list for printed copies of the magazine and journal each month and the ESAIC Associate Member request list to ESAIC twice a year.
Contribute to regular data cleansing exercises to ensure that the membership database is maintained and refreshed to certify its validity.
Network Support
Act as the main liaison for Association networks (e.g., Links and mentors networks), providing administrative support, and sending out communication to them.
Work with network leads and membership management to ensure accurate sharing of updates, best practice, and resources across the network, via e-shots or other communication channels. Assist in organising network meetings and events.
Support strategies on how to grow networks, liaising with relevant team members and clinicians on these. Monitor activity across the network to help identify opportunities for collaboration, improvement, or celebration.
Maintain a directory of the networks and manage documentation and files related to network schemes. Ensure network resources and information is updated on Association’s website
Team support
Prioritise the workload of the membership team as agreed with the Membership & Specialist Societies Manager, alerting any delays or problems with the administration of membership.
Abide by organisational policies, codes of conduct and practice as described in the Staff Handbook.
Support and promote the Association’s commitment to diversity and equality of opportunity in the workplace.
Maintain and improve your own competencies through continuous professional development.
This job description is intended to reflect the main duties and responsibilities of the post and is not an exhaustive list of duties. The post holder may be required to undertake other duties which are commensurate with the role.
Person specification
Skills, knowledge, and experience
Essential
Experienced CRM/database user.
Good attention to detail and accuracy are essential.
Numerate, with experience of working in a subscription’s role and in a membership environment.
Excellent written and verbal communication skills. Able to deal with people at all levels whilst maintaining a high standard of diplomacy and professionalism.
An appetite for problem-solving and making improvements and enhancing existing ways of working.
Excellent administrative skills, with a proven track record and experience in a busy, customer-focused environment.
Must be well organised with the ability to multi-task and prioritise effectively with strong time-management skills. An enthusiastic approach to work as well as the ability to work as part of a team.
Ability to work on own initiative and manage own workload, anticipating and proactively solving important issues. Quick to learn with particular attention to detail, quality and set deadlines.
Good working knowledge of MS Office applications (Word, Excel, PowerPoint and Outlook). Effective use of the internet.
Knowledge and good understanding of GDPR
Experience of flexible working with ability to vary work patterns and prioritise tasks to meet the changing needs of the business.
Able to always maintain confidentiality.
Able and willing to travel as and when required. This may include occasional overnight stays.
Desirable
Experience of working within the not-for-profit sector.
Knowledge and experience of Microsoft Dynamics.
Experience of working with networks/volunteers
About the Role
The Cybersecurity Officer will support the Cybersecurity Manager in protecting the charity’s digital assets and ensuring compliance with internal security policies and relevant international standards. This role will assist in implementing, monitoring, and maintaining cybersecurity controls across our technology environment, and is ideal for someone early in their cybersecurity career with a strong willingness to learn and contribute to meaningful humanitarian work.
Please note this is a FTC role for 6 months
About You
Candidate should have a Degree or diploma in Computer Science, Information Security, or related field (or equivalent experience) with Up to 2 years of experience in an IT or cybersecurity role (internships or volunteer roles considered). Familiarity with cybersecurity principles and technologies, including antivirus, firewalls, intrusion detection/prevention systems, and access control. Basic knowledge of Microsoft 365 security stack, including Defender and Intune. Hands-on experience with any of the following: Ubiquiti, SharePoint, Egress, or Cloudflare.
MAIN RESPONSIBILITIES
• Assist in the implementation and maintenance of cybersecurity tools and controls (e.g.,
endpoint protection, firewalls, secure email gateways, MFA, etc.).
• Monitor security alerts and reports from tools like Microsoft Defender, Bitdefender,
WatchGuard, and Cloudflare, escalating potential incidents to the Cybersecurity
Manager.
• Support user access management and ensure policies for identity and access control
are followed using systems like SSO and Intune.
• Help manage and track security awareness initiatives (e.g., phishing simulations via
SoSafe).
• Assist in vulnerability scanning and basic risk assessments across networks and
systems.
• Contribute to incident response efforts under the guidance of the Cybersecurity
Manager.
• Document findings, maintain logs, and support audit and compliance activities.
• Collaborate with IT and wider organisation to ensure security controls do not hinder
mission delivery.
• Participate in routine system checks and contribute to the improvement of
cybersecurity procedures and documentation.
SKILLS, EXPERIENCE & CANDIDATE ATTRIBUTES
Experience & Certifications/Qualifications:
• Degree or diploma in Computer Science, Information Security, or related field (or equivalent experience).
• Up to 2 years of experience in an IT or cybersecurity role (internships or volunteer roles considered).
• Familiarity with cybersecurity principles and technologies, including antivirus, firewalls,
intrusion detection/prevention systems, and access control.
• Basic knowledge of Microsoft 365 security stack, including Defender and Intune.
• Excellent communication skills and attention to detail.
• Ability to handle confidential information with integrity.
Preferred Skills and Competencies:
• Hands-on experience with any of the following: Ubiquiti, SharePoint, Egress, or Cloudflare.
• Certifications such as CompTIA Security+, Microsoft SC-900, or equivalent.
Ethos:
• Support the mission & values of MAP.
• Support and promote diversity and equality of opportunity in the workplace.
• Represent and be an ambassador for MAP.
• Commitment to anti-discriminatory practice and equal opportunities.
• An ability to apply awareness of diversity issues to all areas of work.
• Abide by organisational policies, codes of conduct and practices.
• Commitment to upholding the rights of people facing disadvantage and discrimination.
Other desirable experience:
• Experience of not-for-profit/INGO environments
• Interest in working in the NGO/humanitarian sector and sensitivity to issues affecting Palestinian communities
Disclaimer
Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting
The client requests no contact from agencies or media sales.
Position: Third Party Events Lead - Maternity cover
Location: Office-based from one of our national offices (London, Cardiff, Belfast, or Edinburgh) with flexibility to work remotely
Hours: Full-time (35 hours a week)
Contract: up to 12 months fixed term
Salary: £40,630* per annum plus excellent benefits
Salary Band and Job Family: Band 3, Charity
Directorate: Engagement and Income Generation
*you’ll start at our entry point salary of £40,630 per annum, increasing to £43,170 after 6 months service and satisfactory performance and to £45,709 after a further 6 months.
About Us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About This Job
Please note this fixed term contract for up to 12 months.
The Third Party Events Lead is a key role in the development of our growing fundraising events programme. The role provides strategic and operational leadership to the Third Party Events team, making sure they’re enabled to deliver our annual portfolio of MS Society events across the UK.
In this role you’ll be responsible for ensuring our portfolio of events are delivered to a high standard, on time and on budget, as well as being a key part of our Community, Events &Retail Fundraising leadership team.
Our role is to deliver engaging, high quality and innovative fundraising to our amazing supporters and provide an attractive, inclusive programme of events and activities throughout the year.
Closing date for applications: 9:00 on Wednesday 10th September 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Contract type: Permanent
Hours: 35 hours a week
Salary: £31,883.05
Due to increased investment from the university we’re really excited to announce the recruitment for the role of Communities Development Coordinators.
Who we are
Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support elected student leaders to make change, improve lives and fulfill potential; we help make it happen.
About the job
We're looking for three Communities Development Coordinators to support, develop and grow student-led societies, sports clubs and other communities at Arts SU. This role is all about helping students get involved, whether that's through joining a student group, planning and running events or stepping up as a student leader. You'll be the first point of contact for over 100 student groups, providing tailored support, training and advice to help them thrive. From processing finance requests and booking spaces to helping deliver key events like Welcome Fair, Varsity, and Awards, you'll make sure students and colleagues have what they need to succeed. You'll oversee student group elections, manage the promotion of opportunities, and work with colleagues across UAL to create inclusive spaces where students are welcomed and engaged.
Who we are looking for
We want someone organised, approachable, and loves working with students. You should have experience planning and delivering events or projects, and ideally some knowledge of community development in education or the third sector. Good communication skills are key - you'll be supporting a wider range of student leaders and need to explain processes in simple accessible ways. You'll also need to be confident working with budgets and able to manage competing priorities. Flexibility and a positive, problem solving attitude are essential, as you'll often be working on multiple tasks or helping students troubleshoot challenges. More importantly, you'll be someone who values inclusivity, enjoys collaborating with colleagues and students, and doesn't mind working the occasional evening or weekend when big events are happening.
Why apply?
Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring and creative individuals working to make a difference in unconventional workplaces.
Benefits and Perks
In return for your passion and experience, we offer:
- a summer 4-day working week - we have a four day working week during the months of July & August
- Generous holiday entitlement (up to 39 days) - 25 days holidays per year, increasing at the rate of one day per full year served after the end of your second year of employment up to a maximum of 5 days
- A three-week closure during the festive period incorporating the three UK bank holidays (Christmas Day, Boxing Day, and New Year’s Day). This is approximately 12 additional leave days.
- A six-day closure during spring incorporating the two UK bank holidays (Good Friday and Easter Monday). Therefore, closure dates are from Thursday before Good Friday to Tuesday after Bank Holiday Monday. These are 2 additional leave days.
- Birthday Leave
- 2 days of Volunteering Leave
- Religious Festival Leave (up to 2 days)
- Cycle to Work scheme, enabling significant savings on bicycle purchase
- Flexible/ hybrid working arrangements
- Access to UAL staff training courses
- NUS card discount
- Enhanced maternity leave
- Family-friendly employer
- Interest-free travel loan
- Access to an Employee Assistance Programme (EAP) offering free and totally confidential support on a range of topics, including coaching, wellbeing, legal and financial advice
How we recruit
We want to ensure all systems, policies and processes are free from bias or discrimination and are fair and accessible, therefore we ask that all candidates complete our Application Process in two stages:
Part 1 (Application Form) is all about you telling us about your suitability for the role and will be used to determine if you are shortlisted for interview.
Part 2 (Equal Opportunities Monitoring and Contact Form) is personal information – so we can contact you if you are shortlisted for the interview. It also helps us gather and analyse demographic information about our applicants. This part will only be seen by HR and will not have any impact on shortlisting.
Application forms are formatted to ensure the equality monitoring data is removed before applications are seen by the shortlisting panel. This process allows us to ensure that the shortlisting is done in a fair and consistent manner and all applicants are given the same opportunity to demonstrate their abilities.
Please Note: To be considered, you must have the right to work in the UK or a valid work permit/visa and a National Insurance number.
Job application timeline:
Closing date: 23:59pm 21st September
Intended Interview date: 8th October
REF-223578
We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health Service in Hammersmith and Fulham.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
For a full job description, please visit our website.
Look Ahead's Hammersmith & Fulham Mental Health Service is a Mental Health supported accommodation which is a pathway service for people to work towards their independence. There are 3 buildings in the cluster, all of them are lone-working.
As a Support Worker, you will play a key role in supporting our residents to help them to enhance life skills and increase independence and manage their health. This also includes tenancy management and other life skills.
Support Workers in the service work across all 3 projects in Hammersmith and Fulham; working with customers with varying levels of support needs. Many of the customers have complex needs including dual diagnosis and Support Workers are expected to liaise with other agencies within the borough to best support customers. Support Workers are expected to support customers on their journey to independence in a person-centred, non-judgemental way, whilst adhering to the Look Ahead core values.
The shift schedule covers Monday to Sunday, working five days each week on a rolling rota that combines weekdays and weekends. Over a five-week period, there are two complete weekends off.
What you'll bring:
Essential:
NVQ Level 2/3 or transferable skills in customer centred roles
Desirable:
Experience working in mental health sector
Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Drive Impact in Central London: Join BOST as our Fundraising & Communications Manager (FT) or split into two PT roles. Help raise £1.5m+ and elevate our public voice.
Bankside Open Spaces Trust (BOST) is seeking a dynamic individual (or two!) to lead our fundraising and communications efforts. This is a unique opportunity to shape the future of green spaces in central London while working with an award-winning charity that puts community and wellbeing at its heart.
About the Roles
Fundraising Manager (3 days/week or part of FT role)
Lead on securing an average of £1.5m annually from Trusts, Foundations, and Statutory donors. You’ll manage a robust funding pipeline, craft compelling applications, and steward donor relationships. Collaborating across BOST, you’ll optimise both restricted and unrestricted income and support strategic funding initiatives led by the CEO.
Communications Manager (2 days/week or part of FT role)
Champion BOST’s voice across platforms. You’ll manage content creation, brand strategy, marketing, and PR to raise our profile and improve external communications. From social media to newsletters and press outreach, you’ll ensure our message is clear, engaging, and impactful.
About Bankside Open Spaces Trust
BOST is an award-winning charity dedicated to creating and maintaining inspiring green spaces in central London. We bring people together to improve mental and physical wellbeing through community-led open space development. Our mission is to protect and enhance green spaces by involving local people in every step.
Key Responsibilities
Fundraising Manager – 60% of role
- Manage a pipeline of trusts, foundations, and statutory funders.
- Develop targeted applications to raise sustainable income.
- Deliver excellent donor stewardship and reporting.
- Peer review internal proposals and support impact measurement.
- Collaborate with staff to gather data for applications and reports.
- Research and approach new funding opportunities.
- Support CEO with corporate and individual donor development.
- Liaise with finance team to track restricted funds and spending.
- Maintain accurate records and database entries.
Communications Manager – 40% of role
- Lead BOST’s communications, PR, and marketing strategy.
- Collaborate with web developers to keep the website fresh and relevant.
- Manage social media platforms and content calendars.
- Uphold brand and messaging consistency across the organisation.
- Design and disseminate marketing materials.
- Write engaging copy for projects and programmes.
- Produce regular newsletters and liaise with press contacts.
- Maintain organised records of contacts, images, and communications data.
Bankside Open Spaces Trust is an environmental and volunteering charity working to provide outstanding green spaces and a community centre in SE1




The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Specialist Behaviour Support Workers to join our Birchall Wood Service in Hertfordshire.
£27,352.00 per annum, working 40 hours per week.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Specialist Behaviour Support Workers are responsible for supporting people with learning disabilities and behavioural needs to live full lives, develop skills and maintain their wellbeing.
We are looking for a skilled, creative and experienced Specialist Behavioural Support Workers to support one customer in her own home in Welwyn Garden City. Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post. Specialist Support Workers provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support. This role must have an excellent value base to support the customer to build their life and develop their skills and passions as an independent person.
A full driving licence is required for this position.
For a full job description, please visit our website.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
About you:
Enjoys social interaction and the company of others, joins in with the hobbies and interests of the customer and can facilitate connections with new people and places.
Has a reasonable level of physical fitness and is able / likes to participate in active pursuits such as running and swimming.
Is confident enough to try new things and take positive risks on a regular basis.
Exudes a warm friendly and fun presence.
Prefers working as part of a group or team.
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
Has a practical and logical mind and is naturally well organised.
Thrives on change and enjoys dynamic diverse environments.
Is persistent and determined in adverse circumstances.
Is respectful, articulate and sensitive in style of communication.
Is motivated towards excellence and improvement of personal performance with a can-do attitude.
Ability to cope positively with challenging and diverse behaviour.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Salary: £26,519 FTE (approx £18,942 pro rata)
Hours: Part time - 25 hours per week
Days and times: Preferably worked across 5 days but to be discussed
Contract: Permanent
Responsible to: Business Improvement Manager
Location: 3 Chapel Court, 126 Church Road, Hayes UB3 2LW - Age UK HHB operate a hybrid and flexible working policy on successful completion of induction
Closing Date: 12 noon on Tuesday 23rd September
Interviews: Week commencing Monday 29th September
We're looking for a proactive and people-focused Facilities Administrator, to join our Resources Team. This role offers variety and the opportunity to contribute to diverse projects while continuing to develop your skills. This is a broad and dynamic role that blends facilities administration and office operations, across multiple locations.
You will work closely with the Business Improvement Manager to maintain a safe, welcoming, and compliant working environment, with responsibility for Health and Safety, premises management, and other essential resources.
If you're someone who thrives on getting things done, enjoys solving problems, and has a keen eye for detail, this could be the perfect fit.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Senior Finance Business Partner to join our Finance Team located at our Head Office in Islington.
£60,000.00 per annum, working 35 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The Finance Business Partner - Capital will be responsible for all assets accounting, loan and interest accounting, VAT and regulatory returns. They will have the business partnering responsibly for all property services activities. They will manage 1 direct report.
What you'll do:
* Lead the production of the PPE, FA investments, grant, loan and interest Look Ahead Care & Support (LACS) and Group consolidated notes.
* Oversee the Financial Statements, monthly reporting and lead the annual year end audit process for the subsidiaries including liaison with the external auditors.
* Prepare regulatory returns to the Regulator of Social Housing, including the annual FVA, annual grant returns, quarterly disposal returns.
* Responsible for the daily, monthly and quarterly cashflow forecast and cash reporting.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
? Approachable and open behaviour
? Prefers working as part of a group or team
? Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
? Is assertive and will challenge others
? Has a practical and logical mind and is naturally well organised
What you'll bring:
Essential:
? Proven experience of the preparation of Financial Statements for audit and the application of accounting standards.
? Proven experience of business partnering
? Experience of reviewing and analysing financial information and reporting on results.
Desirable:
? Experience of using Sun Financials/Unit 4
? Experience of accounting in the social housing sector.
? Management experience
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
Please see our website for full Job description
Overview:
This role sits within a vibrant and ambitious fundraising team spanning major giving, trusts and foundations, prospect research, individual giving, community, events, legacies, innovation, and supporter experience. Together, we work to raise vital income for our three hospitals, helping them continue their life-changing work.
As Owned Events Lead, you will play a key role in developing and delivering a portfolio of our in-house fundraising events — from flagship campaigns like the St Thomas’ Abseil and Steps for Evelina, to new concepts we’re planning to pilot in the coming years. This is an exciting opportunity for a creative, hands-on event professional to shape original products, build memorable supporter experiences, and drive long-term income growth.
You'll be joining a forward-thinking team at a time of strategic growth, with the chance to make a tangible difference to how we engage supporters and grow our owned event programme for the future.
About us
Guy’s & St Thomas’ Charity, Guy’s Cancer Charity and Evelina London Children’s Charity are part of Guy’s & St Thomas’ Foundation. Our collective mission is to build the foundations of a healthier society.
As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently.
There is more information about working with us on our website, where you can read about:
• how we approach recruitment
• our team, culture and values
• the benefits of working with us and our approach to diversity, equity & inclusion, health & wellbeing, and learning & development
Overall purpose of the role
The Owned Events Lead plays a pivotal role in shaping and delivering Guy’s & St Thomas’ Charity’s evolving portfolio of owned and virtual fundraising events — a strategically important area of growth for the organisation.
Working as part of a dynamic and cross-functional fundraising team, this role leads on the planning, execution and scaling of original event products — from large-scale mass participation experiences like the St Thomas’ Abseil, to creative, insight-driven virtual campaigns and supporter-led challenges. It’s a diverse, hands-on portfolio that brings together live delivery, digital innovation and product development.
With a clear focus on income growth, audience engagement and supporter experience, the role blends operational expertise, creativity, and entrepreneurial thinking. You’ll work closely with teams across fundraising, supporter experience, digital, innovation and comms to pilot new ideas, improve performance, and build events that inspire action and loyalty.
This is a delivery-focused role requiring end-to-end event management experience — from logistics, safety and supplier coordination, to data-led decision-making, budget ownership and multi-channel stewardship. It’s an exciting opportunity for someone who thrives on building things from scratch and wants to make a real and lasting impact on how we connect with our supporters.
Key Responsibilities
- Lead the development and delivery of a portfolio of owned and virtual fundraising events — from concept through to post-event evaluation — ensuring operational excellence, creativity, and supporter satisfaction.
- Deliver large-scale in-person events such as the St Thomas’ Abseil, including venue and supplier coordination, safety planning, risk management, insurance, and on-the-day execution.
- Develop and grow virtual fundraising products, such as Steps For Evelina, drawing on insight, testing and digital best practice to create scalable, supporter-led experiences.
- Lead cross-functional project teams and working groups — aligning stakeholders across digital, supporter experience, innovation, comms and fundraising to deliver shared outcomes.
- Manage event budgets end to end — including forecasting, reforecasting, reconciliation and performance analysis — and use financial insight to inform decisions on where to invest, scale or refine.
- Lead on supporter acquisition for owned products, including paid digital campaigns (PPC, social), segmentation strategies, audience targeting and grassroots recruitment.
- Create and implement behavioural, insight-led supporter journeys — driving engagement and long-term value through personalised, multi-channel communications.
- Produce and maintain risk assessments, permits and compliance documentation, ensuring safe and well-managed delivery across all owned events.
- Build strong, collaborative relationships with internal teams, suppliers, venues and agencies to ensure delivery is aligned, effective and on brand.
- Monitor KPIs and use performance data, feedback and market trends to evaluate success, inform future development and drive continuous improvement.
Work environment
- The post holder should expect to:
- Work in a hybrid hot desk environment, generally working 2 days a week in the London office and three from home.
- Be responsible for the input and maintenance of databases and files relevant to the post requirements.
- Will occasionally be required to attend events in the evening and at weekends.
Skills, Knowledge and Expertise
- Experience
- At least 3 years’ experience delivering owned, public-facing or virtual fundraising events, with full responsibility for planning, delivery, compliance, and performance.
- Strong track record in hands-on event delivery, including supplier and venue management, live production, logistics, and on-the-day coordination.
- Experience developing and implementing risk assessments, permits, insurances and health & safety documentation.
- Demonstrated success in launching new fundraising products — from concept through to live delivery — using innovation frameworks or test-and-learn methodology.
- Knowledge of digital acquisition, including PPC, paid social and segmentation strategies for events.
- Proven ability to lead cross-team project groups and manage external partners, contractors or agencies.
- Experience managing detailed budgets, with strong financial accountability and performance tracking.
- Expert in live event planning, delivery, and documentation — including compliance, health & safety and supplier contracts.
- Strong understanding of virtual fundraising best practices and digital supporter engagement.
- Confident using audience insight and supporter data to drive product development and communications.
- Clear grasp of behavioural communications and how to apply them across email, WhatsApp, SMS and face-to-face.
- Skilled project manager with the ability to juggle multiple workstreams, deadlines and priorities.
- Collaborative, solutions-focused, and able to build strong relationships across teams.
- Familiarity with fundraising regulations, GDPR, and Facebook Fundraising platforms is desirable.
Personal Attributes
- Strategic and delivery-focused — equally comfortable shaping the vision and getting stuck into delivery.
- Entrepreneurial and innovative — thrives on building new things and improving existing ones.
- Proactive and accountable — takes ownership and drives progress without needing close oversight.
- Calm and composed under pressure — especially during live delivery or external stakeholder engagement.
- Highly organised and detail-oriented — ensures everything is well documented, planned and communicated.
- Passionate about delivering exceptional supporter experiences and meaningful fundraising moments.
- Adaptable and resilient — thrives in a fast-moving environment and embraces change with a positive mindset.
Benefits
- Up to 12% employer pension contributions
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
The client requests no contact from agencies or media sales.
Location: Work from home or at our HQ in Gilwell Park, London (hybrid)
Contract: Fixed term until 31 March 2028
Salary:
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£37,800 (Home-based - Band F, Level 3)
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£39,560 (Gilwell-based, Band F, Level 3 includes London Weighting)
Hours: 35 hours per week
At Scouts, we believe every young person deserves the opportunity to develop skills for life. Our Growth & Communities team plays a key role in making that happen – helping the movement to grow, supporting volunteers nationwide, and creating the conditions for Scouting to thrive.
We’re looking for a Growth Support Executive – Extending Reach (Muslim Communities) to join our dynamic Growth Support Team and help deliver some of our most important priorities over the next two years. This role is funded by the Islamic Relief UK and the Muslim Scout Fellowship (MSF), and is a unique opportunity to lead our work growing Scouting in Muslim communities across the UK and within the British Scouting Overseas network.
What you’ll do:
- Lead on developing and delivering an annual plan to grow Scouting in Muslim communities – opening new provision and strengthening existing groups.
- Act as the key liaison and subject matter expert for Muslim Scouting, building strong relationships with volunteers, regional teams, and partners.
- Support the opening and sustainability of new sections, especially in Early Years (Squirrels) and reversing decline in Beavers and Cubs.
- Work with colleagues to transform growth resources – from website content to webinars – making them more effective, inclusive, and culturally competent.
- Build cultural understanding across the organisation, working closely with the Muslim Scout Fellowship UK Support Team to create practical tools and resources.
- Use data, insights, and community feedback to shape strategies, ensuring our growth is sustainable and inclusive.
Who we’re looking for:
You’ll be an experienced relationship-builder with strong cultural awareness, particularly of Muslim communities in the UK. You’ll understand the challenges and opportunities of community engagement, have a knack for creating practical solutions, and be confident working in partnership with both staff and volunteers.
This is more than a growth role – it’s about making a lasting difference, ensuring Scouting is representative, inclusive, and accessible for every young person.
If you’re ready to help us extend our reach, strengthen communities, and inspire the next generation, we’d love to hear from you.
Benefits:
- We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
- 28 days holiday and going up to 32 days after 2 years’ service plus additional days at Christmas
- Work in a way that suits you, your role and your department
- Double matching pension up to 10% of gross salary
For a full list of our benefits click .
Closing date for applications: 11:59 pm Wednesday 10 September 2025
Interview: Monday 22 September 2025
Strictly no agencies.
The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Overview
We are seeking an experienced, high-performing Challenge Events Lead to drive forward a flagship portfolio of challenge fundraising events with strategic control, operational excellence and a deep sense of ownership.
This is a senior delivery role, accountable for all aspects of planning, executing and evaluating complex fundraising events across Guy’s & St Thomas’ Foundation, Evelina London Children’s Charity, and Guy’s Cancer Charity. This position requires someone who can operate independently, manage high-value partnerships, oversee delivery risks, and influence cross-functional teams with credibility.
You will be expected to take initiative, lead relationships and processes without supervision, and support junior colleagues in upholding the highest operational standards. A key element of this role is working closely with the Events Fundraising Co-ordinator to ensure seamless delivery — offering guidance and support across all operational touchpoints, while also benefiting from their delivery support in return.
About us
Guy’s & St Thomas’ Charity, Guy’s Cancer Charity and Evelina London Children’s Charity are part of Guy’s & St Thomas’ Foundation. Our collective mission is to build the foundations of a healthier society.
As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently.
There is more information about working with us on our website, where you can read about:•
- how we approach recruitment
- our team, culture and values
- the benefits of working with us
- and our approach to diversity, equity & inclusion, health & wellbeing, and learning & development
Overall Purpose of the role
The Challenge Events lead plays a critical role within the fundraising team, combining strategic oversight with a hands-on commitment to delivery excellence. At a time of organisational transformation and ambitious long-term growth, this role is central to building the operational foundations and supporter experiences that will enable our 10-year vision to succeed.
This role will provide clear direction and structure to the planning and execution of our event portfolio, while remaining close to the operational detail — streamlining processes, refining supporter journeys, and driving performance through data, insight and continuous improvement.
This role is responsible for setting high standards across everything from partnership engagement to on-the-day execution. It requires someone who is comfortable working autonomously, leading high-value relationships with professionalism and precision, and bringing creative thinking to how we engage and retain our event supporters.
The Challenge Events Lead will also guide and support the Events Fundraising Co-ordinator, working in close partnership to deliver exceptional stewardship across the supporter lifecycle and elevate every touchpoint — from first sign-up to post-event celebration.
This is a key opportunity for an experienced event professional to shape the future of events at Guy’s & St Thomas’ Foundation and play a leading role in how we build supporter loyalty, scale income, and strengthen our presence in third-party partnerships.
Key Responsibilities
- Independently lead the planning, delivery, and evaluation of a portfolio of flagship challenge events — including the London Marathon, London Landmarks Half, Brighton Marathon, Ultra Challenges and other third-party partnerships — ensuring a high standard of execution and supporter experience.
- Drive and manage Charity of the Year pipelines and partnerships, contributing to long-term income growth and brand visibility through strategic relationship-building and high-profile placement.
- Act as the strategic lead and primary relationship manager for key external partners (e.g. London Marathon Events, delivery agencies), safeguarding supporter experience, brand integrity and value across all touchpoints.
- Oversee console and registration systems, ensuring a smooth and seamless experience for participants from sign-up through to post-event engagement, while proactively identifying areas for optimisation.
- Develop and manage detailed event budgets, including forecasting, tracking, reconciliation, and net income reporting — with a clear place allocation strategy that aligns with ROI, supporter demand, and market trends.
- Lead on portfolio-level financial accountability, using budget performance, participation data and market insight to inform decisions around where to invest, expand, or strategically scale back — ensuring resources are directed where they’ll deliver the strongest return and long-term value.
- Lead on supporter acquisition strategy across owned and paid channels — including ballot management, grassroots marketing, and behavioural communications — to ensure high-quality leads, strong retention and long-term supporter engagement.
- Provide operational oversight, guidance and mentorship to the Events Fundraising Co-ordinator, ensuring clarity of roles, consistency of delivery, and strong compliance across all areas of shared responsibility.
- Collaborate on planning and execution of end-to-end stewardship journeys — from registration to celebration — ensuring data-led, insight-driven improvements and meaningful supporter experiences at every stage.
Work environment
- The post holder should expect to:
- Work in a hybrid hot desk environment, generally working 2 days a week in the London office and three from home.
- Be responsible for the input and maintenance of databases and files relevant to the post requirements.
- Will occasionally be required to attend events in the evening and at weekends.
Skills, Knowledge and Expertise
This role requires significant, hands-on operational experience. Applicants will need to demonstrate clear evidence of independently managing event budgets, leading on strategy and logistics, and owning high-level external partnerships.
Essential Experience
- A minimum of 3 years’ experience independently delivering large-scale fundraising events, with full responsibility for logistics, budgeting, and strategic outcomes.
- Strong track record in supplier management, live event delivery, and compliance — including health & safety, risk assessments, and insurance.
- Proven success managing high-value relationships with third-party organisers (e.g. London Marathon Events), including negotiating terms and ensuring delivery excellence.
- Demonstrated ability to develop and manage ambitious budgets, including forecasting, reforecasting, reporting and cost-efficiency tracking.
- Deep knowledge of event marketing and acquisition strategies — including ballot processes, audience segmentation, targeting, and grassroots recruitment.
- Experience designing and delivering multi-channel stewardship journeys, with a clear understanding of behavioural communications across email, SMS, WhatsApp, phone and face-to-face touchpoints — and how these influence retention, satisfaction and performance.
Personal Attributes
- Strategic and delivery-focused — able to set direction and manage detail with equal confidence.
- Highly accountable and self-driven — delivers results independently and takes full ownership of responsibilities.
- Committed to excellence, with a constant drive to improve systems, processes, and supporter experience.
- Collaborative and generous with knowledge — supports, mentors, and uplifts junior colleagues while maintaining clear boundaries of responsibility.
- Calm and composed under pressure — especially during live delivery or partner-facing moments.
- Insight-led and data-aware — uses evidence to inform decisions and adapt strategies intelligently.
- A strong and credible communicator — able to build confidence with a wide range of stakeholders, including senior leaders, suppliers and volunteers.
- Creative and solution-oriented — always looking for ways to improve value and elevate the supporter experience.
- Deeply motivated by delivering meaningful, memorable experiences for supporters.
- Adaptable and resilient — thrives in changing environments and supports others through organisational shifts.
Benefits
- Up to 12% employer pension contributions
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Bank Support Worker to join our Look Ahead services.
£13.85 per hour on a zero-hour contract
Want to feel in control of your career? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Bank Support Workers may be able to work shifts from all of Look Ahead's specialisms including Mental Health, Learning Disabilities, Homelessness and Young People. Bank Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices. Within Learning Disability services, this will include providing physical, domestic, emotional and social care. Within Mental Health and Homelessness services they will enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package. While carrying out activities Bank Support Workers should deal with all customers, visitors and staff in a professional and appropriate manner and report to Look Ahead staff and management any observations relating to customers' welfare.
For a full job description, please visit our website.
About you:
Is customer-focused - wants to provide a great service to our customers whilst
respecting professional boundaries
Approachable
Can work well on own and also works well as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or
obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible to ensure a job is done well and supports the customers needs
Open to feedback and personal development
Thrives on change and enjoys dynamic diverse environments
Is respectful, articulate and sensitive in style of communication
Is motivated towards providing an excellent service and has a can do attitude
Enjoys social interaction and the company of others, joins in local activities to
encourage customer involvement
Ability to cope positively with challenging and diverse behaviours
What you'll bring:
Previous experience gained from providing great care or support of a vulnerable person/s or work in similar organisations would be an advantage.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Location: Hybrid working - Part London office-based and part home working (the post holder will work a minimum of one day a week in the office) or home-based
Salary: £35,225 for London-based or £32,750 for Home-based
Hours: 35 hours per week
Closing date: Tuesday 16 September 2025 at 10.00am
Interview date: Tuesday 23 September on Teams. Please note that there may be a second stage in person on Friday 26 September
This is a full-time fixed-term position for 24 months.
Please note that we reserve the right to hold interviews earlier so please apply as soon as possible.
Who we are looking for
We’re on the lookout for a skilled communicator who’s passionate about creating content that serves and supports the type 1 diabetes (T1D) community.
As Senior Content Officer, you’ll craft clear, useful and engaging content that helps people make informed decisions about their treatment, feel more connected, and understand the impact of the research we fund.
You’ll also help bring the voices of the T1D community to the forefront by sharing stories, insights, and experiences across our digital channels. From day-to-day content planning to writing, editing, and publishing across web, email, social, and media, you’ll be central to how Breakthrough T1D informs, inspires, and grows its reach in the UK.
Experience required
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Excellent writing and editing skills, with strong attention to detail and ability to tailor tone for different audiences.
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Solid understanding of digital platforms, especially websites and social media.
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Confident using a range of tools to create and publish multimedia content such as Canva, Adobe Creative Suite or content scheduling platforms
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The ability to gather and tell personal stories in a sensitive, creative and engaging way.
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Experience of working collaboratively with colleagues, partners, or lived-experience voices.
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Confidence and flexibility in managing multiple deadlines and priorities in a fast-paced environment.
About Breakthrough T1D
Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.
You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1.
Employee benefits
As an employer we offer:
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Hybrid working arrangements
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Flexible working and will consider compressed hours
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Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
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Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
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Season ticket and cycle loan
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Pension scheme
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Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
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Personalised training to suit your career aspirations and professional development
Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.
Improving lives today and tomorrow by accelerating life-changing breakthroughs to treat, prevent, and, ultimately, cure T1D and its complications


The client requests no contact from agencies or media sales.