Recruiting for s Specialist Support Workers to join our Young Peoples Service in Tower Hamlets!

GBP 22,928 per annum, 40 hours per week, plus 25 days Annual Leave, Pension Scheme, staff discounts, healthcare and more.

Campbell Road Young Peoples Service provides support to over 55 young people in Tower Hamlets with accommodation across 6 sites, dependent on the support needs of the individual. They may have a number of challenging and complex needs including Substance Misuse, Mental Health, Domestic Abuse, Gang Affiliation, Female Genital Mutilation, Sexual Exploitation and Learning Disabilities. The service works alongside Statutory Agencies to provide a holistic support package for our customers.

Job Overview:

Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post. You will hold a caseload of 5-6 customers in crisis with a view to stabilising their situations. Support Workers will then help customers to maximise their skills and choices and work towards independent living. Specialist Support Workers provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support.
We are looking for a candidate that is resilient and able to confidently mange a complex caseload. In addition they would provide support and training to the team and management support to the Contract Manager and Team leader to ensure a smooth running of the service.

Key Responsibilities:

- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
- Undertake support work in partnership with external stakeholders to compliment their interventions
- Developing productive relationships with partner organisations to improve service outcomes
- Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
- Involving customers in the design, development and delivery of the service
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
- Being responsible for the handover of key information between shifts
- Provide structured support and guidance to other front line staff in their area of expertise
- To lead groups and activities - offering a range of appropriate therapeutic and recovery focused interactions and activities
- Adhering to all other Look Ahead's policies and procedures. Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

The Role

The successful applicant will join the established digital and communications team as the community manager to look after our online communities across Facebook, Twitter and our website, as well as responding to live chat enquiries.

The role will be responsible for engaging with comments on our social media pages, pointing people to our information and advice services where applicable, and representing the friendly voice of Contact for our families.

What we are looking for

The role requires an individual who is experienced at community management and comfortable talking to families who may be experiencing some level of distress or concern due to their circumstances.

The community manager should be familiar with social media platforms and talking on behalf of an organization.

How to apply

Press the APPLY NOW button and download and follow the instructions for applying in the Job Pack.

Support Worker

Location: Richmond
Application Deadline: 5th July 2020
Salary: £10.61 per hour (£20,810.04 per annum)
Region: Richmond

Job Summary

An exciting opportunity to join Certitude as a Support Worker as we continue to grow as a Social Care provider in London.

Hours: 37.5 hours
Job Type: Permanent
Service: Learning Disabilities
Positions available: 12

Benefits

- A stimulating work environment full of opportunities to learn and develop
- 33 days' annual leave, pension scheme and 24-hour Employee Assistance
- Paid Enhanced DBS
- Eye care vouchers
- Travel season ticket loan
- Cycle to work Scheme

About the Role

Certitude are opening a brand new service. The service is person centred, designed and newly purpose built.

The homes are situated within the borough of Richmond. The individuals, who will be the residents, are young adults, with diagnoses of autism, ADHD, behaviour that challenges and one resident is a wheelchair user.

The homes comprise three individual flats and one mobility accessible bungalow. The Bungalow will have adapted facilities to meet the needs of the person moving in.

Each person will receive individual tailored support according to their needs and assessment, which will bring a modern dynamic approach to supporting them to live fulfilling lives.

The dynamic approach will allow the individuals to become more independent and live the lives they want to, taking the lead in their own support.

Certitude are looking forward to being a part of this exciting project and supporting individuals to have a greater role and presence and be active members within their local communities

The role of a Support Worker is to provide specialist expertise and support to facilitate teams in achieving person centred outcomes for the people we support with Mental Health conditions to maximise the individual’s independence and enable them to be active in their communities.

Duties will include:

- Building great relationships with the people we support and the people important in their lives (families, other staff, and external professionals). Knowing their skills, interests, qualities, strengths, challenges, ways of communicating and aspirations and ensuring the individualised service they receive plays to their strengths; helping them tackle their challenges and achieve their goals
- Ensuring people are supported in everyday tasks in a respectful way that meets their individual needs and preferences, enables them to do as much as possible themselves and gives them as much choice, control and involvement as possible
- Ensuring all the plans and records relating to people are accurate and up to date using respectful language which allows people to see what progress is being made against goals; tracks areas of concern (e.g. health) and take action as agreed
- Supporting people to have their own voice heard wherever possible and where needed speak up for them and their interests e.g. when out and about, with other professionals, within the team. Consistently looking to find ways to ensure people have as much power and control over their lives as possible
- Observing changes within an individual’s circumstances and responding accordingly as well as the ability to undertake personal care tasks in a sensitive manner to meet the needs of the people we support
- Using information technology (including a computer) to undertake a range of administrative tasks, following procedural guidelines, completing appropriate documentation in required formats, compiling detailed written reports and communicating clearly to people we support, employees and other professionals all the while understanding the nature of confidentiality

About You

To be a Support Worker at Certitude, the following are essential:

- Experience of working or supporting people within the mental health field and of enabling people with mental health to take positive risks in their lives
- Knowledge of safeguarding
- The ability to assess and respond to changing levels of risk and to work safely to ensure incidents are managed effectively
- A good understanding of accountability, confidentiality, and professional boundaries
- The ability to set boundaries, challenge appropriately and manage conflict constructively
- The ability to communicate clearly verbally and in writing to groups and in meetings

About the Organisation

At Certitude we are proud of our history of supporting people with complex mental health needs and learning disabilities. We support more than 1,500 people across London through a diverse range of support services and believe in providing the right level of support, to enable individuals to flourish, contribute and live a good life.

As a Gold Level Investor in People, we have high employee engagement and a strong commitment to people development from both our Board and Leadership Team. As a result, we can support people with mental health needs and learning disabilities to live the life they want to lead; happy, healthy, respected as equals and valued for their contribution within communities.

We aim to be the best social care employer in London and are proud of our reputation as a London employer - employing more than a 1,000 staff and volunteers with a turnover of £34m.

Our Values

- Working Together
- Continuously Improving
- Inspired by People
- Dependable

Do you want to be a Support Worker at Certitude? To apply, select the button shown, complete an application form and someone from the Recruitment Team will be in touch!

All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and service delivery and we welcome applications from all sections of the community.

Support Worker, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Mental Health Worker, Healthcare Assistant, Care Staff, Community Development, Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Do you have the commitment and positive values to make a difference to the lives of people living in a supported living service in Cookridge, North Leeds?

Creative Support is a non-profit organisation which provides high quality person centred social care services for people with learning disabilities, mental health and other needs. Our Hall Lane supported living service in Leeds provides person-centred support to young adults who have learning disabilities, some of whom are on the autistic spectrum and have complex needs.

We are looking for calm, resourceful and energetic individuals who are well motivated, hardworking and keen to join our friendly team. You will provide person-centred care and support to tenants to take part in all aspects of every day life and to enjoy a wide range of activities. You will have skills in positive communication and engagement and will be able to demonstrate unconditional positive regard for the young people we support. You will have the maturity to be able to work within a positive behaviour support framework, to accept responsibility and to grow in confidence as a skilled practitioner. You must be able to follow agreed guidelines and to work positively within a consistent, mutually supportive team ethos.

You will have the opportunity to undertake the responsible role of being a Key Worker/Co-worker. This will enable you to plan alongside members of the person’s circle of support to enable individuals to be happy, healthy and to be successful in achieving their wishes and aspirations. Our Person centred planning meetings and processes are co-produced with the people we support and their families to promote a unified approach. Together we set meaningful and aspirational goals which Key Workers have a particular responsibility to work towards. This will provide you with a great experience to enable you to develop skills which can underpin a successful career in adult social care.

You must be willing to actively embrace all aspects of the role including support with personal care and domestic tasks as well as community activities such as walking, swimming and going to the gym. The ability to support people who can express their needs though challenging behaviour at times is essential. Prior experience in this field of work is beneficial, although not a substitute for an engaging, creative and person centred approach. We will  value the personal skills and interests you bring to the role and to the lives of service users, such as sports, walking and outdoor pursuits, creative arts, music and cooking; to name but a few!

The service has the benefits of being situated on the edge of the countryside overlooking the local golf course, with easy access to commute to the centre of Leeds. It is easily accessible by car, bus routes from Leeds centre and from Horsforth train station.

This role offers unique and challenging opportunities bringing great job satisfaction to those who are looking to make a positive difference to the lives of others. We provide relevant training including accredited health and social care diplomas through our own training academy. You will be required to work in a flexible manner on a rota which includes evenings, weekends and sleep-ins. In addition to opportunities for personal and career development we offer good conditions of service and a supportive, hands-on management culture.

This is a role which can be enjoyed by people who are committed to making a positive difference, including experienced care workers, graduates and people looking for a stimulating career path into social care.

Relief Positions are also available.

Creative Support is a not-for-profit provider of care and support to people with a wide range of needs including learning disabilities, mental health needs, autism spectrum conditions and older people. We are recruiting Support Workers for our community and supported living services in Corby, Kettering, Wellingborough and the surrounding areas.
We are looking for calm, resourceful and energetic individuals who are well motivated, hardworking and keen to join our friendly team. You will provide person-centred care and support to service users in all aspects of everyday life and support them to enjoy a wide range of activities in the community. You will have skills in positive communication and engagement and will be able to demonstrate unconditional positive regard for the people we support. You will have the maturity to be able to work within a positive behaviour support framework, to accept responsibility and to grow in confidence as a skilled practitioner. You must be able to follow agreed guidelines and to work positively within a consistent, mutually supportive team ethos.

What we offer…

Creative Support offers a wide range of training courses and this will be a perfect opportunity for those who are seeking to progress in the health and social care sector as we also offer the QCF Diploma in Health and Social Care level 2 – 5. As a senior practitioner, we will support your continuous development by providing accredited courses such as person centred planning, communication approaches and many more. Although previous experience in a similar role is advantageous, we would like to encourage the people with the right values and passion to apply and work to make a difference.

In return we offer a wide range of benefits to ensure job satisfaction. This includes:
• Flexible Hours
• QCF Diploma in Health and Social Care Level 2 and higher
• Free life assurance
• Pension with company contribution
• A range of employee discounts

Penrose Criminal Justice Service delivers custodial resettlement and community supervision services for service users across London as part of the wider Transforming Rehabilitation Programme. The service users being supported have a wide range of resettlement needs and have varying and sometimes complex needs.

We have an exciting opportunity for a Responsible Officer to join our services in delivering interventions and supporting to manage the supervision orders of service users released into the community that have received a prison sentence and have been assessed as low risk of serious harm. Support delivered is wide ranging and based on individual need. You will support the service user to adhere to and achieve the cohesive resettlement plan generated from the custodial resettlement team.

Key Responsibilities:

• To manage a caseload of service users on their supervision orders during their time in custody and on their licence period after release from custody.
• To successfully reduce reoffending, rehabilitate and reintegrate service users back into the community.
• To ensure a cohesive risk assessment and sentence plan is generated for each service user, continuing on from the resettlement plan generated by the custodial resettlement team.
• To complete all necessary reports and administrative tasks to support the supervision of your service users both in custody and the community.
• To provide pathways, support and appropriate interventions to enable successful resettlement for all service users in both a group and on a 1-1 basis.
• To work with internal and external partners, agencies and commissioners including MH Prison Service, Community Rehabilitation Companies (CRC’s), National Probation Service and other community based supporting agencies to achieve the desired outcomes and KPI’s for the service

Experience:

• Proven experience of successful reintegration of service users into the community
• Experience of working with vulnerable individuals who may have mental health issues/substance misuse/challenging chaotic behaviour
• Experience of providing resettlement support and practical assistance within a secure environment or outreach support role
• Excellent understanding of the resettlement and social needs of vulnerable individuals
• Demonstrable understanding and practical application of key legislation regarding criminal justice, social care, housing and mental health
• Able to influence and negotiate positive outcomes with the service users and supporting professional bodies

Why work with us?

• Growing and forward-thinking organisation
• Excellent core and on-going training aligned with personal development plan
• Access to employee assistance programme
• Medi-cash which includes the following:
• Discount gym membership
• Routine eye tests, glasses and contact lenses
• Dental treatment via NHS or Private
• Physiotherapy, Indian Head Massage and a range of other therapies
• 25 days holiday increasing to 26 days after 2 years of service and increasing 1 day per year up to 30 days annual leave
• Life Assurance

To apply we require your CV along with Supporting Statement (no more than 2 sides of A4) detailing how your knowledge and experience meets the requirements of the job description (this can be found on the attached Job Description) or completion of an application form. Please then send this to our Recruitment Team by the advertised closing date.

Due to the high volumes of applications we receive, we reserve the right to close the advert before the published closing date and therefore encourage you to submit your application as soon as possible

Recruiting a Specialist Support Worker to join our Mental Health Service in Lambeth!

£22,500 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

The Look Ahead Integrated Fulfilment Team delivers resources to work within Community Mental Health Teams to provide information, social inclusion and vocational opportunities to support people's recovery. We also support people experiencing difficulties with medication concordance and non-clinical needs. Support is developed around re-enablement towards self-advocacy, self-management and empowerment, incorporating principles and practices of recovery, co-production and peer support.

Job Overview:

- Support people who are struggling with medication concordance between the hours of 9am to 9pm 7 days a week
- Support people who are stepping down to more independence. This could be from registered to lower support accommodation; people returning to their homes after prolonged hospital admission
- Support to identify barriers to medication concordance
- Support to identify and achieve goals which may be towards medication self-management
- provide administration and supervision support
- to increase the level of contact with people in their homes whose main requirement of support is connected to their medication
- to feedback to clinical team and other support providers progress with medication and other support needs and to quickly alert clinicians to any concerns
- to connect individuals, as appropriate, with other opportunities of social inclusion and support as part of the Living Well Network
- to develop links to community medication peer support
- to support the development of a more collaborative discussion with customers on how they are supported to receive medication
- Candidates must demonstrate an understanding of the challenges facing people with mental health needs

Key Responsibilities:

- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making;
- Undertake support work in partnership with external stakeholders to compliment their interventions
- Developing productive relationships with partner organisations to improve service outcomes
- Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
- Involving customers in the design, development and delivery of the service
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
- Being responsible for the handover of key information between shifts
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

For more information or to apply please visit our website.

Do you want to work in a role where you are supporting individuals to achieve their goals, enabling them to lead a happy and fulfilling life?

Apply to join our excellent person centred staff team who currently support individuals with learning disabilities and complex health needs based primarily in shared tenancies within the Calderdale area. Our aim is to enable individuals to enjoy a high quality of life and to be active in their community. You will be supporting our service users to carry out daily living tasks around their accommodation and experience a wide range of activities such as swimming and day trips.

We are keen to expand our dedicated team; we pride ourselves on being diverse, positive, and hardworking, qualities that the ideal candidate will have. You will be able to use your own initiative, as well as work effectively within a team. You will work in a person centred way, putting the individuals you support at the heart of the care you deliver.

Ideally, you will have prior experience of providing care and support to people with complex needs. However, this is not essential as we can offer full training for people who have strong person centred values and are passionate about making a difference.

As this is a 24 hour supported living service, you will be required to work shifts flexibly on a rota. We can offer you both full and part time roles and Health and Social Care Diplomas.

Duties and Responsibilities

Development & Support work:

• To provide emotional and practical support to women accessing drop in and helpline, using community language as appropriate.
• To participate in a rota of helpline cover and model and promote good practice in taking helpline calls and Webchat support
• To support helpline volunteers and students in delivering helpline, Webchat and drop in services
• To participate in a rota of drop in cover at BSWA offices and across community venues as necessary
• To facilitate access for women to statutory, community and other BSWA services
• To comply with the recording, monitoring and evaluation procedures of the project
• To develop policies and practice guidelines appropriate to the project in accordance with BSWA policies and procedures
• To keep up to date with current legislative changes for dissemination within the staff team, and for use when working with women and children around their rights.
• To identify and make links with existing projects and community services and to develop joint services where appropriate
• To keep abreast of issues regarding violence against women on a national and local level
• To participate in multi agency work as agreed with your line manager
• To identify and attend training and conferences relevant to the post, in agreement with your line manager
• To work alongside colleagues to organise in-house training and information sessions on a range of issues for service users
• To promote awareness of the impact of domestic violence on women and children and BSWA services

Administration:

• To work within BSWA’s administrative and financial systems
• To ensure that adequate records are kept for all service users
• To ensure that Health and Safety records are kept up to date
• To produce monthly reports for your line manager

Communication:

• To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the refuges, staff, volunteers and service users by:

1. Maintaining BSWA communication records
2. Following safety procedures
3. Attending team meetings
4. Carrying out risk assessments in conjunction with your line manager

• To attend in-house training
• To attend support and supervision sessions with your line manager
• To develop a professional working relationship with external agencies
• Feedback relevant issues from external meetings/ training to the staff and management teams as appropriate
• To be involved in the Annual Review process

General:

• To maintain the confidentiality of the women and children using the service

• To maintain confidentiality in all matters relating to the organisation

• To offer an equal service to all women and children regardless of age, class, culture, language, race, religion and sexual orientation

• To ensure the efficient use of resources at all times

• To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA
• To work within BSWA’s framework for equal opportunities and anti-discriminatory practice
• To participate in the development and annual appraisal of a personal individual development plan with the line manager
• To undertake any other duties required by BSWA, which may arise and commensurate with the post

Community Connector - Mental Health Professional x 2

1x Based in Epsom

1x Based Ewell

12 Month Fixed Term Contract (may extend depending on funding)

Mary Frances Trust (MFT) is a charity organisation established in 1994 by people who used mental health services, carers and professionals to support people with any mental or emotional health problems.

Our Mission

Our mission is to:

• Work alongside people experiencing any kind of emotional or mental health issues for as long as they need and inspire them to develop the skills that will help them to restore and maintain their emotional wellbeing.

• Involve people with experience of mental health at every level of the organisation so they can help us design, deliver, monitor, and review our services to ensure they respond to their changing needs.

• Consistently challenge stigma attached to mental illness and raise awareness of the importance for everyone to look after their mental wellbeing.

• Lead and co-ordinate the development and delivery of first-class, voluntary mental health services in Surrey.

• Maintain sufficient funding streams to be able to provide person-centred services to people experiencing any kind of emotional or mental issues.

Background to Role:

NHS England recently announced a new transformation fund to be allocated to pilot sites within 12 Sustainability and Transformation Partnerships/ Integrated Care Systems across the country to test new and integrated models of primary and community mental health care. Surrey Heartlands Health and Care Partnership is one of these successful pilot sites.

Extended appointments with mental health experts from the NHS, social care and specialist third sector organisations, plus access to therapies, physical health checks and pharmacists, are just some of the wider expertise patients will be able to access in their local GP practice and in the community under new ways of working. Patients will be able to explore the situation affecting their wellbeing – whether that is an ongoing mental or physical health problem, loneliness, debt, or other issues. They can then be guided to appropriate resources that may help, including talking therapies, benefits advice, or an introduction to a local community group.

Role of Community Connector

The role of the Community Connector is fundamental to the developing of these innovative new teams and mental health services based within networks of GP Practices (Primary Care Networks - PCNs). The role will support the ongoing development and mobilisation of integrated primary care mental health services.

Providing a primary care mental health service within this context refers to:

• First level of intervention

• Ease of access

• A multidisciplinary approach working a range of professionals across PCN’s inclusive of GP’s, Practice nurses, Mental Health Practitioners, Pharmacists and Clinical Psychologist.

• Coordinating and supporting patients to access to a wide range of community services and resources including social care, housing, family, debt and employment counselling that support maintaining good health and wellbeing

As a lead provider of the Community Connections service Surrey, Mary Frances Trust are now looking to recruit 2 x Community Connector to be based at a GP Clinics in Epsom and Ewell.

At times, this post will include some loan working and as such the ideal person will be comfortable working this way.

Please apply in the first instance online, with CV to receive application form and Job Description

Alternatively, please download application form and Job Description from Mary Frances Trust Website.

The role is presently a 12-month fixed term contract which may be extended depending on the project outcome and funding.

Closing Date: 7 August 2020

CARERS MANCHESTER CONTACT POINT SUPPORT WORKER

Gaddum in partnership with Manchester Carers Forum, LMCP and Wai Yin Society have been successful in obtaining funding to deliver a first point of contact for Manchester carers. 

Carers Manchester Contact Point (CMCP) will provide an initial point of contact for advice and support for Manchester Carers.  

The service will be able to be accessed via a telephone helpline operating from 8.30 – 5.30 Monday to Friday and through a dedicated website, e-mail address and social media. The service will be based at Gaddum House and be delivered by a dedicated staff team with added value offered by Volunteers and Student Social Workers.

We are now looking to recruit a Support Worker, who will be employed by Wai Yin, and be a member of the core team delivering this new service  

We believe the successful candidates will have:

• Experience of working within an advice and support service
• A clear understanding of the issues that face unpaid carers  
• Excellent verbal and listening skills
• An ability to identify appropriate support for carers contacting the service
• A flexible approach to working hours
• Ability to communicate in fluent English and Chinese (Cantonese or Mandarin)

To apply, please fill out the application form and demographic form below and return to the email address upon it.

Closing date:Noon, Monday 13 July

Provisional Interview Date - Monday 21 July 2020

About you

Are you a people person? Can you earn people’s trust? Can you help people find the support they need? Are you fully committed to person-centred services? Will you always “go the extra mile” to make sure people find the best possible solution to their needs?

Our purpose

Within a community and primary care setting, we use social prescribing to help people reduce unnecessary NHS appointments and find appropriate community and non-clinical solutions to their needs. Within a hospital setting, we work with clinical staff to ensure that people can leave hospital at the right time and with the support and care they need.

Our mission is to help health and adult care services to work together to reduce unnecessary demands and make sure people receive the best possible services appropriate to their needs.

The role

We are recruiting Hospital & Community Navigators to work with people who are frail or vulnerable or unwell, people who are in danger of losing their independence, people who are being admitted to hospital, and people who are being discharged from hospital.

Navigators take time to understand people’s needs, they understand what services are available, and they work with professionals, volunteers, families, and individuals so things link together as they should. 

Working across both hospital and community settings, you will help prevent the need for people to be admitted to hospital, reduce over-reliance on GPs and/or home care providers, reduce social isolation and improve health and wellbeing.

You will work to understand your local community, link people together, and help develop more effective services. When solutions are needed, you will find them.

The job

You will be employed by one of the seven voluntary organisations involved in the partnership: Age UK Hertfordshire, British Red Cross, Carers in Herts, Dacortium, POhWER, Watford & Three Rivers Trust and Watford Community Housing. Oher partners may join. 

You will work as part of a locality team led by a Senior Navigator. We need to recruit locality teams that can work flexibly as required by their communities: so everyone will be expected to do occasional evening or weekend work – and we need to recruit some people who will work as part of a rota to deliver a service available 9:00 am to 6:00 pm seven days a week. You must be a driver with access to a vehicle. We can appoint people to work from home, but if your home is outside the locality to which you are attached, we will only pay travel expenses within your locality.

You will need to operate independently, use our case management database and communications systems, understand privacy rules and safeguarding, and work as part of a locality team supported by regular supervision, training and case conferences.

Please apply online stating how you meet the requirements for this post. If you are currently based outside Hertfordshire, please explain how you will relocated or commute if appointed. Shortlisted candidates will receive full details before interview. 

We are recruiting Hospital and Community Navigators to be based throughout Hertfordshire. The roles are permanent (subject to future funding). The roles are full-time but we will accept part-time applications and will try to find job-share partners. 

Part time 18.5 hours per week

Citizens Advice Wolverhampton has secured funding from The National Lottery Community Fund to develop community based advice in the Low Hill and Wednesfield area of Wolverhampton. It will give easily accessible advice on a range of issues including benefits, financial capability, housing and family breakdown. This will enable more people to address problems at the earliest possible stage and reduce the chances of them escalating to crisis point.

We are seeking to appoint two Community Liaison Workers to help:

• develop a community based advice service
• build and maintain relationships with local people and organisations
• recruit and support volunteers
• advise and empower people in order to tackle the problems they are experiencing

Interviews have been provisionally scheduled for: Thursday 16th July

Interviews are likely to be done via remote video applications such as Zoom or Google Meet, and will include an exercise. Please inform us which interviewing media you are able to access on your application form.

If you do not hear from us within 2 weeks of the closing date please assume you have been unsuccessful.

Specialist Mental Health Recovery Worker (Until 31st March 2021) to join our Mental Health service in Enfield!

£22,418 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more

Look Ahead are providing 3 Recovery Houses, 24 hour/7 days a week support, for those with mental health issues living in Barnet, Enfield and Haringey (BEH). Suffolk House admits customers in crisis and offers various interventions and treatments within the acute care pathway, working with clinical teams to maintain and improve quality of life. Services are based on customers' needs and will only provide short-term accommodation of up to 14 days to those not requiring inpatient admissions.

Specialist Mental Health Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post. Specialist Mental Health Support Workers provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support.

We are looking to recruit a dynamic, energetic and committed Mental Health Recovery Worker. The Barnet, Enfield & Haringey (BEH) Recovery House is funded by the NHS and is an alternative to hospital. The service consists of a 12 bed unit for vulnerable adults in acute crises for up to 14 days. The Service works very closely with the local CRHT Teams (Crises Resolution and Home Treatment Team), with mental health nurses visiting the site twice a day, a community psychiatrist once a week, an occupational therapist 3 times a week and a clinical psychologist by weekly.

The role involves a large amount of close partnership working with the Trust, more specifically, with the local hospital wards, the CRHT team, the bed management team, Resettlement Team as well as other agencies. The role is highly suitable for those wishing to pursue a career as a social worker or psychology. Previous staff have gone onto other roles within the nhs, such as assistant psychologists, social workers, care coordinators.

The role requires working on a rota basis of early shifts 07:30-15:30, late shifts 14:30-22:30pm, including working weekends and carrying out approximately 1-2 sleep ins per week.

Key Responsibilities:

- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Facilitating group workshops in all aspects of mental health dynamics and well-being
- Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking
- Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
- Undertake support work in partnership with external stakeholders to compliment their interventions
- Developing productive relationships with partner organisations to improve service outcomes
- Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
- Involving customers in the design, development and delivery of the service
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
- Being responsible for the handover of key information between shifts
- Provide structured support and guidance to other front line staff in their area of expertise
- To lead groups and activities - offering a range of appropriate therapeutic and recovery focused interactions and activities
- Adhering to all other Look Ahead's policies and procedures. Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

For more information or to apply please visit our website.