Community support worker jobs

Our Vacancy

Are you ready to make a real difference? At Berryfields, our specialist housing service in Colchester helps people with acquired brain injuries (ABI) rebuild their lives, regain independence, and thrive in the community.

As a Housing Support Worker, you’ll play a vital role in helping customers develop life skills, sustain tenancies, and work toward recovery. You’ll provide housing-related support both within our Berryfields scheme and through outreach in the local community—no personal care involved, just meaningful, practical support tailored to individual needs.

As this role requires travel between locations, you must have a full UK driving licence and access to your own vehicle. Mileage expenses will be reimbursed in line with our policy.

This is a rota-based role, with 7.5-hour shifts that include evenings and weekends, ensuring our service is there when it’s needed most.

What you’ll do 
You’ll work closely with customers to understand their goals and provide practical support that makes a real difference. From helping with budgeting and accessing benefits to arranging specialist services and liaising with partner agencies, you’ll empower individuals to build confidence and independence. Every day brings variety, challenge, and the chance to change lives for the better.

What you’ll need 

• Experience using support planning and risk assessment tools.

• Knowledge of safeguarding, equality, diversity, and health & safety.
• Strong communication, report writing, and IT skills.
• Resilience, adaptability, and confidence to lone work when needed.
• A QCF Level 2 (or higher) in Health & Social Care—or the willingness to work toward it.

Experience working with people with brain injuries or similar needs is desirable but not essential.

This role will require an enhanced DBS check. 

Why Join Us?

When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.

What We Offer 

• 25 days’ annual holiday, plus bank holidays
• two additional paid volunteering days each year 
• flexible benefits scheme, including family friendly benefits and access to a discount portal 
• 4 x salary life assurance
• up to 10% pension contribution

Please read before applying: 
If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.

Closing date: 02 December 2025

Interviews will be taking place in person between Tuesday 9th December - 11th December

We reserve the right to close this advert early if we receive a high volume of suitable applications.

PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.

Job Title: Support worker

Location: London Borough of Tower Hamlets

Salary: £28,808.00 per annum 

Hours: Hours: 40 hours per week

Contract: Permanent

PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.

We have an exciting opportunity for Support Workers  within two of our specialist  services. We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skillset to empower people and support residents to achieve their goals.

PRHA hostels guarantee a fast-paced, challenging and dynamic environment where no two days are ever the same. We are seeking motivated and energetic individuals to join our teams and help our residents to change their lives for the better.

We are looking for:

Competencies

• Knowledge, empathy, understanding and proven ability to work creatively and engage homeless people whose alcohol/ drug misuse/ mental health/ complex trauma has had significant effect on their physical and mental health, social and coping skills .
• Ability to assess needs, risks (within a framework of positive risk taking) and develop user led support plans.
• Awareness of and ability to identify and address health and care issues with partners, especially substance misuse, mental health, dementia etc.
• Ability to respond to challenging behaviour in a safe way.
• Ability to develop successful professional relationships, working collaboratively with external and internal partners , sharing expertise and learning from colleagues in health, social care,probation and voluntary sector etc
• Knowledge of and commitment to service user involvement, self empowerment, equalities, diversity andservice improvement
• Basic understanding of the principals of delivering support within a Psychologically Informed Environment (PIE) and commitment to working within this model
• Robust knowledge and practical application of adult safeguarding requirements.
• Knowledge and understanding of Healthand Safety in a hostel setting, including dealing with emergencies and working alone.
• A good listener and communicator at all levels, including people with communication difficulties
• A good standard of literacy, numeracy, computer skills and the ability to write accurate and succinct reports.
• Proven ability both to work within a team and use initiative to problem solve.
• Excellent time management skills
• Willingness and ability to support personal care where the service user is at risk
• Ability to implement policies and procedures,standing orders and financial regulations

What we offer

We offer our staff a generous benefits package, which includes:

• Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%
• Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service
• Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing
• Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.
• Season Ticket Loans – We offer interest-free season ticket loans after successful probation
• Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.

How to apply

Please read the full Job Description & Person Specification which can be found on our website. To apply, please send your CV and Supporting Statement outlining your interest in working for PRHA and explaining how you meet the criteria set out in the Job Description & Person Specification. Please send your CV and Supporting Statement by clicking the Apply Now button. Furthermore, applications with no attached personal statement explaining how you meet the job description will not be considered.

It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.

As a Support Worker at Ace of Clubs drop-in day centre supporting people who are homeless and facing adversity, you will play a key role in supporting individuals who may be navigating chaotic lifestyles, trauma, and multiple disadvantages. You will provide practical and emotional support, help people access essential services, and work to empower them to move towards independence.

Your role will involve working directly with service users, managing case records, liaising with partner agencies, and contributing to the smooth running of our busy centre. Ultimately, you will support people to overcome barriers, develop essential skills, and build confidence in navigating life challenges and providing advocacy where needed.  In particular, you will be on duty as Support Worker during our busy, daily lunchtime service - responding to the needs of a variety of guests – on a busy day we can reach 150 – 200 guests visiting our service.

In addition, Ace of Clubs works with a wide range of volunteers and partners on a daily basis including food partners, health partners, corporate, individual and client volunteers.  Your role will also be required to support the team in the smooth functioning of these areas, for example liaising with partners on site, showing around volunteers or feeding back any issues during lunch service.

You will also be required to support the Centre Manager with the operations and building’s co-ordination, including carrying out weekly health and safety checks as required, i.e. fire alarm checks, legionella checks etc., meeting onsite contractors, counting and logging cash takings, responding and filtering the central email account and making food and supplies orders. You will be provided with comprehensive training in these areas.

We're looking for a kind, empathetic and resilient Support worker to join our Homelessness and complex needs Service in Kensington & Chelsea.

£28,808.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Support Workers will devise person centred support plans with customers to help them develop the life skills they require to meet their needs and goals. This will include sign posting them to the local drug and alcohol services to address substance misuse issues. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

Staff are expected to work 8 hours daily on a shift rota basis. This will include weekend working. Shifts are 7.30am to 3.30pm and 2.00pm to 10pm.

The fixed term contract is for 6 months.

What you'll do:
* If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer.
* Support customers to maintain their tenancies.
* Support to budget and prevent rent arrears.
* Assess their practical and emotional needs to incorporate in their support plan.
* To develop support plans and risk management plans.
* Carry out weekly health and safety checks.
* Carry out security duties / welfare checks to ensure the safety of the customers and premises
* Monitor the CCTV throughout the shift

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Flexible
* Open to feedback and self development
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Ability to cope positively with challenging and diverse behaviour

What you'll bring:

Essential:
* NVQ Level 2 or equivalent or experience within charity/social care sector

Desirable:
* Relevant specialism experience

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please full Job description on our website

Job Title:           Supportworker

Location:         Tower Hamlets North Young People's Support Service

Salary:      £28,808.00

Hours:               40 hours per week, including weekends

Contract:           Permanent

PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness.

As an IIP Gold standard employer we value our staff and commit to develop their skills and support them in their important work.

Bring your enthusiasm and your desire to make a difference to the lives of homeless people.

Do you have the commitment and values to make a real difference to the lives of people Mental Health? Are you passionate about empowering people to improve their quality of life, while supporting them to realise their hopes, dreams and aspirations?

PRHA provides high quality, person-centred support to people with mental health and other support needs. The support we offer is tailored to the individual client’s needs and wants, whilst encouraging independence and community engagement.

We are looking for

· A calm, resourceful and energetic individual who is highly motivated, hardworking and keen to support people with mental health in a proactive and holistic manner.

· Skills in positive communication and engagement, and will be able to demonstrate unconditional positive regard for all our service users.

· Ability to support people to maintain a healthy state of wellbeing, mentally, physically and emotionally.

· Willing to embrace all aspects of the role including, but not limited to, providing support with domestic tasks, and supporting individuals to access work, education and social opportunities.

· You will be required to work in a flexible manner, on a roster basis, which will include evenings, weekends and sleep-in shifts. Previous experience, whilst desirable, is not necessary 

What we offer

We offer our staff a generous benefits package, which includes:

· Pension Scheme – We offer a group stakeholder pension scheme with 2% employer's contribution, employee contribution is 5%

· Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service

· Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing

· Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.

· Season Ticket Loans – We offer interest-free season ticket loans after successful probation

· Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.

It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.

Join our winter night shelter team and play a vital role in helping guests secure safe, sustainable accommodation. You’ll use your knowledge of housing pathways and support services to guide people through their next steps, working in a person-centred way alongside a committed and caring staff and volunteer team.

ID: 1627 LifeSkills Support Worker

Service: LifeSkills​

Salary:

-       Starting at £25,221 FTE per annum, rising to £27,780 FTE per annum (pro rata for corresponding part-time hours)

- Additionally, £480 home-based allowance FTE per annum

Location: Homebased Role covering a specific geographical location (Stockton-on-Tees/Middlesbrough)  

Significant travel required within the Stockton-on-Tees and Middlesbrough area.

Hours: Part-time (between 18.5 and 25 hours per week)

We offer flexible working arrangements - please see below for more details.

Contract: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

This is an exciting opportunity for a Support Worker to join our friendly team and help support the continued work of our LifeSkills Plus team across Stockton and Middlesbrough. You will provide intensive support to adults with complex needs who are further away from employment or training by using a strength based approach, ensuring those accessing the programme receive appropriate practical and emotional support by visiting them at home or in the community.

The LifeSkills programme supports individuals and families to build their confidence, social networks, financial and employability skills. The LifeSkills Support Worker will work closely with the linked LifeSkills programme, entitled LifeSkills Open.

Main Responsibilities:

· Deliver a range of support and interventions to individuals with complex needs that focus on their strengths and which enable them to consider options and think differently, helping them to feel more empowered and able to face new challenges

· Support and deliver activities that increase confidence, improve mental health, widen social networks, help with budgeting and enable individuals to seek training, work or volunteering opportunities.

Main Requirements (for details check the job description and person specification):

· Experience of working in services that deliver positive outcomes for individuals and their families

· Excellent interpersonal skills including the ability to present to a range of audiences and to communicate effectively; and proven ability to develop and sustain relationships with colleagues, partners and stakeholders.

· ability to work collaboratively with individuals to identify their support needs, plan, implement and monitor emotional and practical support.

· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Children and Adult Workforce, Enhanced with Children’s Barred List

Benefits:

- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

·Click the “Redirect to Recruiter” link above and fill out our digital application form

·Closing Date: Monday 1st December at 23:59

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email Claire Berwick 

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

We’re looking for a youth worker to plan, deliver and facilitate educational and cultural activities to separated children (up to 21 years old) in the context of an interactive youth club held weekly in partnership with CARAS (Community Action for Refugees & Asylum Seekers) in South West London. Although you will prepare and deliver the materials, you will be supported by the Programme Coordinator from CARAS, along with CARAS volunteers.

This is a fantastic opportunity to make a difference to the lives of separated children who are newly arrived in the UK.

Role: Youth Worker – Club Class in South West London
Salary: £20 per hour
Hours: Six hours a week (three hours on a Wednesday and three hours a week for planning/prep/meetings) throughout the year
Contract: Freelance
Location: Club Class sessions are held in South West London
Reports to: Programme Manager

About the role:

This is a chance to stand alongside women experiencing multiple disadvantage such as violence against women and girls (VAWG), mental health challenges, substance misuse, offending behaviour, and physical health barriers. It is a chance to be part of the journey where safety, choice and confidence begin to return. In our Camden women’s accommodation service, you’ll build trusting relationships through gender and trauma informed support, working collaboratively with each woman to shape a pathway that reflects her strengths, priorities and hopes for the future. You’ll work closely with specialist partners and engage in multi-agency forums like MARAC to help reduce harm and create space for recovery, stability and new beginnings.

Each day will look different. You may be supporting someone to reconnect with education or work, linking a client into mental health or substance use services, arranging access to healthcare or encouraging involvement in meaningful activities that rebuild identity and community. Through one-to-one support, group sessions and practical life skills development, you’ll help women sustain their accommodation, strengthen wellbeing and expand their networks and independence.

We’re looking for someone who brings energy, compassion and determination. At Single Homeless Project (SHP), you’ll be backed to grow, with real progression pathways and the opportunity to develop practice across multiple disadvantage. The work you do here will ripple outwards - shaping individual futures, influencing wider systems and helping us continue to drive change for women experiencing homelessness in London.

For roles in our women's services we ask for female only applicants. For occupational requirement reasons (exemption under the Equality Act 2010; Schedule 9 Part 1). 

About you:

• A solid understanding of person-centred approaches, harm minimisation, and trauma-informed care.
• Strong interpersonal skills and the ability to build meaningful relationships with clients, empowering them to engage with community resources and take positive steps forward.
• Flexibility, creativity, and resilience in working with a sometimes challenging and hard-to-engage client group.
• Proven experience and skills in delivering highly personalised assessment and casework, support planning, goal setting, advocacy, and the ability to apply this in a caseload of clients who find it difficult to engage in formal keywork and where there are barriers to accessing statutory support.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 30th November at midnight

Interview Date: Tuesday 9th December online via Microsoft Teams

Please note there will be a second round of interviews for progressed candidates in service in Camden.

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role. 

Community Action Redbridge is a local infrastructure organisation working to create a fairer Redbridge where everyone and every community thrives. Our mission is to support strong and resilient communities where people lead happy, healthy and fulfilling lives. 

Do you believe in the power of social prescribing to create more connected, resilient, and thriving communities?  

Are you an experienced project manager who is passionate about collaboration, inclusion and skilled at demonstrating impact? 

Community Action Redbridge is looking for a Project Manager to lead our Connected Communities Project, a successful social prescribing initiative that helps people build resilience, reduce loneliness, and connect with the support they need to improve their wellbeing. 

In this pivotal role, you’ll lead the day-to-day delivery and ongoing development of the project, guiding and supporting a small, dedicated team. Working in close partnership with voluntary and community organisations, the NHS, and other local agencies, you’ll help strengthen Redbridge’s community support infrastructure. You’ll champion person-led, strengths-based approaches, ensuring our work remains inclusive, responsive, and firmly grounded in what truly matters to the people we support. 

We’re looking for someone who is organised, compassionate, and skilled in partnership working; confident in leading teams and managing projects; adept at maintaining and developing project systems and processes and committed to tackling inequalities and promoting wellbeing across diverse communities. 

Prior experience in social prescribing, project coordination, or health and wellbeing initiatives will be especially valued. 

This role is offered on a hybrid basis, with a requirement to work three days per week in our Gants Hill office. 

What it’s like to work at Community Action Redbridge 

We are committed to creating a truly inclusive workplace culture that embraces and celebrates difference. Building a team that reflects the diversity of our communities and brings together a range of experiences, backgrounds and perspectives is essential to the work we do. 

We want Community Action Redbridge to be a safe space for everyone to bring their whole selves to work, where all our employees have the opportunity to thrive and feel recognised and valued for the work they do. 

We offer some great benefits including 28 days annual leave plus public holidays, a free and confidential employee helpline, face-to-face and telephone counselling, and a travel loan and cycle to work scheme.

How to apply 

Please submit your CV and a covering letter answering the following 4 questions (no more than 500 words each): 

1. Please tell us about a community-based project, activity, or initiative you have been involved in that supported people’s wellbeing, independence, or connectedness. What approach did you take to make sure it was inclusive and person-led, and how did you help shape or measure the difference it made? 

2. This role involves coordinating multiple workstreams and partners to deliver a complex, evolving project. Can you share an example of a time when you had to balance different priorities, organise people or activities, and keep things on track to achieve positive results? Please include the tools or systems you used to manage the work, how you maintained progress, and how you addressed any challenges along the way. 

3. The Connected Communities Project, which includes the Community Connectors (previously known as Social Prescribing Advisers) is rooted in collaboration and partnership. Please describe a time you built or strengthened relationships with community organisations, local groups, or other stakeholders to achieve shared goals. What helped make that partnership effective, and what did you learn from the experience? 

4. Community Action Redbridge’s work is driven by values of social justice, equity, and community-led change. What do these values mean to you personally, and how would you bring them into your approach as a leader within the Connected Communities Project? You might want to reflect on how you’ve championed fairness, inclusion, or empowerment in your past work or life experience.

We will be reviewing applications and interviewing candidates on a rolling basis, so early applications are encouraged. 

Job Purpose:

Assisting in the resettlement of vulnerable refugees and Afghan evacuees through the provision of advice, guidance, and support.

Key Responsibilities:

Direct Support for Refugees

• Facilitate initial reception and orientation.
• Provide advice on benefits, housing, health, education, and employment.
• Accompany individuals and families to appointments.

Promoting Integration and Independence

• Encourage engagement in community activities.
• Foster empowerment through supportive relationships based on mutual respect and trust.
• Liaise with local authorities and services for smooth registration and referrals.
• Collaborate with stakeholders to ensure access to mainstream services.

Community Engagement and Awareness

• Work with local voluntary and community organisations to foster a welcoming environment.
• Deliver awareness sessions about resettlement schemes to stakeholders.

Monitoring, Evaluation, and Development

• Participate in reviews and development of the resettlement scheme.
• Contribute to monitoring and evaluation processes.

Team Contribution

• Engage in team meetings, staff training, and organisational events.

Person Specification:

Essential Criteria: 

•  Emotional Intelligence & Compassion in Action: 
  - Understands the importance of recognising and managing emotions in oneself and others. 
  - Recognises the value of care and commitment to making a positive impact in relationships and the community. 
   
• Personal Growth and Empowerment: 
  - Acknowledges the importance of feedback and personal growth with a willingness to learn. 
  - Understands the importance of providing others with support to make decisions and grow. 
   
• Organisational Skills: 
  - Manages tasks efficiently, prioritises effectively, and operates professionally in high-pressure situations.
  - Understands the importance of prioritising workload and meeting deadlines under pressure. 
   
• Technical Knowledge: 
  - Has basic knowledge of email and Microsoft Office tools, with limited practical experience. 
   
• Understanding Refugee Needs: 
  - Demonstrates knowledge of and sensitivity to refugee and asylum seeker needs, actively supporting their wellbeing and empowerment.
   
• Adaptability and Problem-Solving: 
  - Recognises the importance of adapting to change and managing multiple tasks. 
  - Recognises issues and seeks guidance to contribute to potential solutions. 
   
• Communication and Collaboration: 
  - Understands the importance of effective communication and collaboration with stakeholders. 
   
• Ethics and Inclusivity: 
  - Understands the importance of ethical behaviour and maintaining confidentiality. 
  - Recognises the value of cultural diversity and the importance of inclusivity. 
   
• The right to work in the UK.
• Full UK Driving licence and access to your own transport.

Desirable Criteria: 

• Previous experience working with refugees and asylum seekers. 
• Experience of working with families and children.
• Experience in delivering workshops or community events.
• Fluency in a relevant community language. 

Other information:

As part of the recruitment and selection process Upbeat Communities will take up two references.

The post holder will be required to undertake an enhanced DBS check.

Please note that in most cases we would expect a new employee to start at the lower end of the salary range listed above (unless an applicant has specialist experience in a comparable role working with refugees and asylum seekers).

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Overview of Calan DVS: 

Calan DVS is one of the largest domestic abuse charities in Wales and we are committed to working in partnership to end domestic violence and abuse. Our staff are passionate about what they do and deliver much needed services to support some of the most vulnerable people in society. 

Our service was formed in 2012 as a result of a merger between Neath & Lliw Valley Women’s Aid and since 2012, other Women’s Aid organisations have also joined the group including Brecknock Women’s Aid, Bridgend Women’s Aid and Ammanford Women’s Aid. 

Our vision: 

At Calan DVS, our vision is to work towards safe and resilient communities free from domestic violence and abuse. To achieve this, we aim to relieve the distress, suffering and poverty experienced by families exposed to domestic violence and abuse. We also aim to educate the public regarding the causes and effects of domestic abuse along with prevention methods 

The Lotus Project:  

The Lotus Project is a new service within Calan DVS which has been co-produced with survivors and stakeholders.  The new service has been implemented to support individuals who are accessing Calan Domestic Abuse services and who have also experienced Sexual Violence.

The service will operate from a trauma informed, strengths based perspective in order to ensure each survivor has consistent yet individualised support throughout their recovery journey.

Each survivor who accesses the service will have the opportunity to receive specialist support through our Sexual Violence Counselling service, tailor made group work program and one to one support.  Survivors will have regular strength based goal setting sessions with their Sexual Violence Support Worker.

Consultations and collaborative working are at the heart of working in a trauma informed way, therefore the Lotus Project will continue to be developed alongside the support staff and survivors who access the service.

Purpose of the role: 

• To provide consistant, psychosocial, trauma informed support for survivors of sexual violence. 

• To ensure each survivor accessing The Lotus Project is informed and empowered on the ways in which to access therapeutic support after experiencing sexual violence.

• To deliver sexual violence specific group work and one to one support. 

• To work in a multidisciplinary manner to ensure each survivor is linked with the appropriate external support services (such as ISVA services, SARC, substance use services) 

Key Accountabilities: 

Sexual Violence Support 

• To provide one to one emotional support for survivors of sexual violence who would like to access The Lotus Project. 

• From the point of receiving the referral, the SVSW will create a collaborative safety and support plan to help inform the person accessing the Lotus Project of what support is available to them either from the group work program, one to one support session, counselling or ongoing telephone support.

• To link in with external agencies so that the survivor accessing the Lotus Project has access to a full range of support (for example, SARC, ISVA, Substance support, Sexual Health, GP). 

• To have a strengths based, trauma informed approach to working with survivors of sexual violence and to ensure that suvivors are at the center of their own recovery journey.

• To work alongside the professional making the referral to ensure all risk and support needs are considered and actioned in a fair and consistent way.

• To attend professional review meetings with other Calan practitioners who may be supporting the person accessing the Lotus Project.

• To report any safeguarding concerns to their line manager and follow Calan’s Safeguarding Policy and Procedures. 

• To deliver online and in person sexual violence group work programmes (as appropriate). 

• To support delivery of group therapeutic activities such as yoga, self care, art therapy, creative writing, nature walks and document feedback. 

• To provide one to one support for those who are unable to attend the group work program, using the group work program as a structure for those support sessions.

• To work alongside the person accessing the Lotus Project to dispel any rape myths, self-blame and pathologized attitudes towards sexual trauma.

• To have regular case review meetings with their line manager and supervision sessions. 

• To empower and encourage those accessing the Lotus Project to sustain ongoing peer support groups. 

• To support those accessing the Lotus Project to understand techniques to cope with anxiety, flashbacks and other symptoms of trauma. 

• To explore areas of self care with those accessing the Lotus Project and encorperate this into each individuals safety and support plan.

• To write supporting documents for GP’s or other relevant professionals so that the person accessing Lotus Project doesn’t have to retell their story.

Health and Safety 

• To work at all times in a safe and efficient manner and be aware of the Lone Working Policy / Health and Safety Policy and Procedures. 

• Participate in the Risk Assessment processes. 

• Ensuring the safety of the survivors accessing The Lotus Project through ongoing risk assessments and monitoring. 

• To actively engage with their own self care to minimise the impact of vicarious trauma and burnout. 

• To work alongside their line manager to identify their own areas of support in regards to their mental and physical wellbeing.

Organisational 

• Participate in relevant training and opportunities to increase and develop knowledge. 

• Follow Calan DVS Equal Opportunity Policy and Diversity Strategy and observe the standard of conduct which prevents discrimination taking place. 

• Attend and participate in team meetings.

• Prepare for and participate in supervision, appraisals and team reviews. 

• Conduct administrative duties relating to the Lotus Project e.g.  maintain support plan records and reviews, record statistics and provide reports as required. 

• Promote public awareness of the work of The Lotus Project and trauma informed approaches to working with survivors of sexual violence.

• To support the development of The Lotus Project in collaboration with the Sexual Violence Service Development Manager.

• Ensure that all work is conducted to the highest professional standards and complies with the DA Support Services and Calan DVS Policies and Procedures. 

Other Duties and Responsibilities 

• Assist with organising and take part in promotional, educational and funding activities as required.

• Keep up to date with relevant legislation, local strategies, policies and procedures. 

• Ensure that all activities are within Calan DVS budgets. 

• Work flexibly to provide the service which may include weekend and evening work. 

• Work flexibly to cover for other posts as required/appropriate. 

• Work within Calan DVS Codes of Practice. 

• Maintain confidentiality in relation to service users, staff and projects. 

• To undertake any other duty reasonably requested by their Manager/Management. 

• To partake in Calan’s on-call service. 

This job description is indicative of the range of current duties and responsibilities of the post, it is not comprehensive.  It is inevitable that the duties will change as the role develops, and it is essential, therefore, that it should be regarded with a degree of flexibility, so that changing needs and circumstances can be met, all changes will be discussed fully.  

Personal Specification 

Essential: 

You will be able to demonstrate the following key knowledge, skills, behaviours and experience: 

• Minimum of two years experience supporting survivors of sexual violence. 

• Demonstrable experience of working in a strengths based, trauma informed way. 

• Experience of building a rapport with survivors of abuse in an trusting, empathetic way whilst maintaining own personal boundaries.

• Knowledge and understanding of the impact of sexual violence and trauma on an individual. 

• Experience of facilitating support groups and structured one to one support. 

• To actively engage in your own self care and understand the role of self care in a persons recovery from trauma. 

• To identify coping mechansisms to trauma that may be detrimental to a persons recovery.

• Experience of working collaboratively with organisations in the community to raise awareness, network and build partnerships. 

• Proven experience of working in a non-judgemental way whilst understanding and respecting a persons individual boundaries.

• Experience of supporting people in crisis and those experiencing high levels of emotional distress 

• Commitment to ongoing professional development. 

• Proven experience of liaising and advocating for survivors with statutory and voluntary agencies. 

• Experience of strengths-based needs assessment, risk assessment, risk management and support planning. 

• Competency in Information Technology including internet and software packages. 

• Possession of a valid full driver’s licence and ability to use own car for work purposes. 

• Good verbal and written communication skills, including report writing. 

• Ability to work on own in an unsupervised setting or as part of a team. 

• Awareness of equal opportunities and ability to work in a non-discriminatory way. 

Desirable 

• Ability to speak Welsh.

• NVQ Level 4 or equivalent in a relevant field, i.e. social care or health. 

• Foundation counselling qualification 

We are looking for a Support Worker to be part of our small community farm team. This is a rewarding role working with both children and adults with Special Education Needs and Disabilities (SEND) and/or social and emotional difficulties. 

Working with small groups or on a one to one basis, you will support our clients to develop and grow via a variety of practical tasks that utilise our farm's resouces. This could be looking after our animals, growing veg in our indoor and outdoor growing spaces, learning about nature in the woods, doing arts and crafts or helping with other jobs around the farm. 

We are particularly interested in hearing from people that have carpentry, woodwork, DIY or other practical skills.

YOUTH AND COMMUNITY WORKER  

OASIS HUB NORTH BRISTOL

FULL TIME

12 MONTH FIXED TERM CONTRACT (WITH VIEW TO EXTEND)

SALARY: £28,088 per annum

We have an exciting opportunity for a youth and community worker to join Oasis Hub North Bristol. Our Youth and Community Worker will work with young people and families across the community to develop positive activities which promote a sense of belonging.

We’re looking for an individual who has a passion for supporting young people and developing community led activities. The role will involve supporting young people and families in our local Oasis academies but also in the wider community, inspiring and enabling local people to be an active voice and developer in their local area.

The successful post holder must have:

· Good standard of basic education, including English and Maths Level 2

· Experience of youth work either as a volunteer or professionally

· Experience of managing and working with volunteers

· Ability to build long lasting, positive relationships with both young people and adults

This is an exciting opportunity to be part of a growing national organisation, making a real difference to communities on a local level. As part of the package, Oasis offers:

· A pension scheme, currently offering 7% employer contribution

· A generous holiday allowance

· Working as part of a friendly, community-minded team of professionals

If you are interested in being part of this service, then please:

To apply, please send your CV and a Supporting Statement (no more than two A4 pages)

Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.

Completed applications should be returned by 9am Monday 1st December 2025

Interviews will take place week commencing 8th December 2025.

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas. We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. 

If you require assistance or adjustments to overcome potential barriers during the recruitment process, please let us know.

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.

Oasis supports Equal Opportunities.  Registered Charity No. 1163889