Community Team Manager Jobs

We’re here to prevent children from becoming involved in violence. We do this by finding out what works and building a movement to change things.

As a Programme and Impact Lead, you will manage our team of Programme Managers and be responsible for managing some of our larger grant awards, that include more complex evaluation designs.

You’ll be responsible for making sure our delivery organisations can effectively engage with robust, independent evaluations, so we have the best chance of generating valuable learning from a round. And may also be responsible for directly managing our independent evaluators as well.

You must have a strong understanding of evaluation methodologies and challenges organisations face in delivery. You must also be a brilliant project manager, great at manging and developing people and external stakeholders, energised by tackling complex problems and really care about the YEF’s mission to build evidence of what works.

 You will:

· Manage large-scale complex projects. You’ll be responsible for managing programmes of a significant size and complexity. You’ll draw on your experience of managing large scale projects and knowledge of evaluations to overcome unexpected challenges.

· Serve as the strategic right hand for the Assistant Director of Impact, Programmes and Partnerships. You’ll deputise for the Assistant Director of Impact, Programmes and Partnerships. You will also take responsibility for making key decisions in funding rounds and with specific programmes.

· Support delivery organisations to take part in robust evaluation. You’ll make sure the team are excellent at supporting delivery organisations to engage with robust evaluation.

· Lead strategic areas of work You’ll develop and embed a clear strategy for distinctive areas of work that will enable us to achieve our mission.

We aim is to reflect the diversity of the communities we intend to serve at all levels of our organisation and encourage applicants from Black, Asian or other minority ethnic backgrounds.

About us

Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it. 

Fantastic opportunity to join Crisis’ Data, Digital and Technology Team, building technical architecture that not only supports our current needs but also allows for growth, change, and adaptation in the future. 

Location: Based in our London office (we are open to a range of flexible working options, in line with Crisis’ Hybrid-Working Policy) 

About the role 

As our IT Infrastructure Manager, you'll play a pivotal role in managing and developing our hybrid infrastructure across multiple sites, ensuring an exceptional experience for colleagues, members, volunteers, and partners. You'll own the roadmap for the development of our on-premises and cloud capabilities, driving standardisation and security while negating technical debt.

Collaborating closely with the Head of Technology, you'll build the foundations of a technical architecture that facilitates growth, change, and adaptation in delivering Crisis' organisational strategy. With financial and supervisory responsibilities, you'll lead and develop a talented team, while also managing budgets and supporting procurement processes. Additionally, you'll design, implement, and manage organisation-wide cyber security infrastructure, ensuring compliance with Cyber Essentials Plus minimum standards. Your commitment to Crisis' purpose and values, coupled with your dedication to equality, diversity, and inclusion, will drive our mission to end homelessness forward. 

About you 

At Crisis, we believe technology should be an enabler, not a barrier to social change. Under your management, we'll put the user at the heart of our technology services, maximising the value of our infrastructural investments.

Our ideal candidate will possess deep expertise in technical infrastructure and platforms, particularly Microsoft Azure, EntraID, InTune, Defender, and the 365 Stack. Your proactive approach to horizon-scanning ensures you're always ahead of emerging solutions. With exceptional stakeholder management skills, you effortlessly influence at all levels, and will foster strong relationships across Crisis. Your commitment to team development and outstanding communication skills, both verbal and written, make you a natural leader in driving high levels of user adoption and best practices for new services.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

As a member of the team, you will have access to a wide range of employee benefits including: 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 

• Pension scheme with an employer contribution of 8.5% 

• 28 days’ annual leave

• Enhanced maternity, paternity, shared parental, and adoption pay. 

• Flexible working around the core hours 10am-4pm 

• And more! (Full list of benefits available on website) 
   

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How to apply 

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below. 

Closing date: Sunday 9 June 2024 (at 23:59) 

Interviews will be held on Tuesday 18 and Wednesday 19 June 2024

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

Background

Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most. We work in eleven areas/regions of the UK and will support 3000 children in 2023-24.

Our unique Online Reading Volunteer programme pairs struggling five to seven-year old (KS1) readers with reading support volunteers who are working professionals. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.

From a school perspective, online reading volunteers provide direct, meaningful literacy support for up to 10 pupils per class. The programme is particularly suitable for communities where it might be challenging to find parents and other volunteers who can commit to physically visiting schools to boost reading.

For more information please visit our website and watch this short video!

Job Summary

Chapter One is seeking a West Cumbria Programme Manager who is an excellent communicator and is able to both motivate and support schools and teachers to implement our online reading volunteers programme, and also to ensure that the programme’s impact and benefit to disadvantaged communities is maximised throughout the academic year.

The post is ideal for someone looking for part-time, flexible, term-time only work from a home base and who is able to travel frequently around West Cumbria. The postholder will be joining a team of established Programme Managers (also part-time) who work in different parts of the UK and will need to have some flexibility to work additional hours during busy autumn months, and conversely to work fewer hours during quieter periods of the year.

Key Responsibilities:

• Effectively explain Chapter One’s online reading volunteer programme and its benefits to school leaders and teachers

• Install, setup and maintain Chapter One equipment in participating classrooms

• Fully understand the operation of the Chapter One platform and database and communicate this to others

• Organise and conduct initial teacher training and follow-up

• Ensure a smooth initial launch of Chapter One’s programme in every classroom

• Liaise with colleagues performing technical and volunteer support roles

• Through regular visits to/contact with schools, provide on-going embedded professional learning and support to teachers throughout the year as needed

• Proactively monitor classroom adherence/fidelity to the Chapter One model, including systematic review of data reports and volunteer feedback, taking proactive action to resolve problems that arise

• Analyse and manipulate data (largely in Google sheets) to produce reports and identify trends

• Create monthly data summaries for all participating classrooms

• Lead annual review meetings for senior leadership at participating schools

• Support programme monitoring, evaluation and research as required

• Coordinate in person and virtual school ‘visits’ of volunteer teams to classrooms where necessary

• Liaison with corporate partners as required

• Weekly communication and status updates with Senior Programme Manager(s) and wider team

• As a new school year approaches, secure commitments from returning schools and find and target new schools to join Chapter One’s programme

Role Requirements:

Essential

• Highly motivated individual with excellent interpersonal and organisational skills
• Proven track record of working at a senior level in education, project management or a related field
• Proven strength in both written and verbal communication
• Highly IT literate, with excellent computer skills, able to troubleshoot software issues and adept with Google suite
• Ability to manipulate and analyse to draw useful conclusions to improve programme delivery
• Proven ability to work independently
• Self-starter and quick learner
• Ability to adapt and embrace a changing environment
• University degree
• Ability to drive and access to a car for work purposes

Desirable

• Two years of teaching/education experience with primary age children

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.

Chapter One is committed to safeguarding children and young people. All postholders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.

CISWO is a national charity whose mission is to improve the lives of individuals and communities facing disadvantage due to the impact of the coal mining industry.

We are looking for a development manager with a range of skills and experiences to support other mining charities develop a sustainable future. You will have a background in partnership working and developing funding opportunities, as well as a good understanding of charity governance.

This is a great opportunity for someone with experience in community and / or business development with a good knowledge of the charity sector.

As Development Manager, you will:

• Support mining charities to develop business plans and budgeting and help them to identify funding opportunities and develop funding proposals.
• Provide secretariat services to mining related regional grant making charities. 
• Contribute to the development of and promote the organisations support offer for other mining charities, seeking new methods of supporting local trustees.
• Support the recruitment and training of local trustees and officers, encouraging good governance
• Develop local partnership working with other voluntary sector organisations, tiers of local government and local communities.
• Ensure the organisation interests and responsibilities in partner charities are retained and fulfilled.
• Represent the organisation with external parties, including, welfare charities, councils and local authorities as required

The essential qualities, skills and experience you will need to apply for this role:

• Experience of community development and / or business development and an understanding of business planning and budgets
• Experience of identifying and applying for funding on a national, regional, or local level.
• Proven experience of working in the charity sector with a good understanding of governance requirements and the challenges facing the sector.
• Proven experience in building confidence and a positive reputation with stakeholders.
• Ability to be self-motivated, with good personal organisational and time management skills.
• Ability to resolve problems in a logical, proactive, practical and positive manner
• Ability to take initiative with a practical, ‘hands on’ approach to work
• A valid driving licence and own transport with the flexibility for some travel

Benefits Package:

• 29 days holiday plus bank holidays
• Generous pension
• Westfield healthcare
• Opportunities for career development and progression

The Finance Manager will be providing bespoke financial management capacity-building support, ensuring compliance with statutory/funder requirements, and supporting operational/strategic management and planning resources. The role holder is also expected to support HQ Finance function.

This is an exciting opportunity to join our financial hub, you will be supporting the CFO, Deputy Director of Finance and our senior leadership team to set up the Financial Centre of Excellence dedicated to supporting Black and racially Minoritised community groups.

Key Duties and Responsibilities

A. Support the CFO and Deputy Director of Finance and senior leadership team to set up the Financial Centre of Excellence dedicated to supporting Black and racially Minoritised community groups.

B. Provide bespoke financial management capacity-building support to Black and racialized organisations in 8 London boroughs, including supporting groups to:

1. Conducting financial health checks and developing and implementing action plans.

2. Provide training, and guidance to groups supported on ensuring compliance with statutory and regulatory and funder requirements governing the sector, employer responsibilities training, and governance.

3. Support the development and implementation of financial strategies operational/strategic management and planning resources.

4. Provide training and guidance on risk identification and mitigation and annual reports and accounts.

5. Support the delivery of webinars/masterclasses to participants

6. Support developing effective online learning tools and platforms to cascade learning.

7. Support the delivery of a proactive finance service ‘Critical Friend’ providing financial advice, support, scrutiny, and challenge to the organisations.

8. Support groups to plan resources, assess the implications of service proposals, and provide financial modelling and analysis of service options for projects and initiatives.

9. Contribute to the provision of financial support across the Ubele hubs, in forecasting both in-year and future-year income and expenditure, ensuring these are accurate, appropriate, and supported  through activity and performance analysis.

10. Support the Deputy Finance Director as required on a range of financial and management accounting, budgetary, reconciliation, reporting, and payment tasks where relevant, for the designated  service area.

11.Support the Ubele senior leadership team and staff in the development and updating of the project organisational and annual budget to ensure that it supports the outcomes set out in our strategic plan.

Westway Trust is seeking a highly experienced and professional Senior HR Manager to join our vibrant, friendly team of three on a 2-year fixed-term contract to deliver a strong, credible, and reliable service across all aspects of our HR function in support of the range of activities undertaken by the organisation. Our aspiration is to be an 'employer of choice' and we are looking for someone with the vision, motivation, and ambition to help us achieve our goal.

The post will particularly suit someone with a significant charity HR background who is looking to gain the further experience necessary to equip them for making the step up to Head of HR roles.  Attention to detail, adherence to deadlines and a proactive flexible approach to the work are all pre-requisites for the role.

Key responsibilities of the role include but not limited to:

• Provide high quality support to the Head of Governance and HR on aspects of the Trust’s HR function and on the provision of accurate, timely and relevant updates and reports as required by the Executive Team.
• Ensure effective up-to-date HR policies and relevant other policies that meet the needs of the Trust and its staff are in place, reviewing them on an agreed schedule in line with the Trust’s Policy Matrix and updating as required. Identify any gaps in the suite of HR policies and develop new policies to fill that gap. Overall maintenance of the Policy Matrix.
• Lead on the Trust’s EDI policy, ensuring that the policy is implemented in a practical way throughout the organisation and in all our activities. Ensure the HR-related recommendations of the Tutu Foundation review into institutional racism at the Trust are progressed to a conclusion.
• Support the Head of Governance and HR in delivering the actions that support preparations for the next Investors in People (IiP) external assessment in late 2024. Ensure the Trust’s HR policies and practices remain consistent with the IiP standard.
• Work proactively with the HR Business Partner on the running of staff recruitment and selection processes, including sitting as the HR representative on the interview panel for more senior roles.

Essential Experience, Skills and Attributes

• Substantial experience of working in HR operations and of developing and reviewing appropriate HR policies and procedures in a charity or similar setting.
• Sound understanding of employment law and a willingness to keep up-to-date with relevant legislative changes.
• A passion for EDI and an ability to be creative and engaging in communications around this subject.
• Strong organisational skills and an understanding of the importance of discretion and confidentiality.
• Excellent written and oral communication skills, including evidence of ability to adapt to a variety of cultural settings.
• A team player, with excellent interpersonal skills and an ability to earn quickly the trust and confidence of staff and other stakeholders.

Desirable Experience, Skills and Attributes:

• A good knowledge/understanding of the local area and community or demonstrable willingness to learn quickly.
• Experience of change management.
• Competency in use of Access Select HR and MS Office software packages.

Benefits of working with us:

• Great location in the heart of Portobello, North Kensington
• Generous holiday entitlement of 25 days per year + statutory bank holidays
• Sick pay scheme
• Investor in People (IiP) employer
• Free gym membership at health club one minute walk from the office
• Pension scheme
• Life Assurance
• Season ticket / bicycle loan
• Free eye test voucher

The application deadline is Thursday 20 June when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early (an early application is strongly recommended)

Waterloo Community Counselling (WCC) offers life-changing accessible and affordable counselling in the heart of London and is a small charity that has a big impact! We are one of only a handful of Low-Cost Counselling services offering weekly therapy at reduced fees, or for free. We reach adults from diverse backgrounds and our unique Multi-Ethnic Counselling Service (MECS) provides free mother-tongue counselling to migrants, refugees and asylum seekers who have survived exile, torture, human trafficking and modern slavery in 30 languages.

WCC has gone through a period of transformation and operational improvements over the past 2 years which has increased the charity’s financial and organisational resilience. We are now looking for a Finance Manager who will join a well-developed team and be responsible for embedding the progress made and identifying further areas for improvement.

About the role of Finance Manager

The Finance Manager is a core member of WCC's management team and is a key advisor and partner to the CEO on all areas of finance.  The post-holder will have responsibility for timely and efficient management of the day-to-day accounting function and all internal and external financial reporting.  Reporting directly to the CEO this role is part of a friendly, highly productive and collaborative, dedicated clinical and operational staff team of ten.

It is a varied and senior position that is part time, 3 days per week, and we are happy to discuss how the hours are worked over the week. It’s hybrid, working a minimum of one day per week in our Waterloo office. The salary is £45,000 to £48,000 pro rata, depending on experience.

The successful candidate will:

• Be a Fully Qualified Accountant (CIMA, ACCA, ACA, ICAEW etc).
• Have 5+ years PQE, preferably with charity sector/ fund accounting experience.
• Able to demonstrate working independently and as finance lead.

What's on Offer

• Permanent contract (you will have a probation period of 6 months)
• Salary range of £45,000 to £48,000 depending on experience (Part time 3 days, pro-rated salary to hours)
• Flexible, hybrid working (1 day a week in our Waterloo office but this can be flexible)
• 25 days annual leave plus bank holidays (pro rata)
• Employer Pension contribution 3%
• Ability to be a key influencer / decision maker within the organisation.
• Positive, supportive working environment where learning and development is actively promoted, and training needs supported.
• Monthly Reflective Practice Group for the staff team (RPGs provide a supportive space for people to explore and understand their interactions and team dynamics amongst other things)

WCC is committed to Equality, Diversity and Inclusion and we therefore welcome and encourage applications from people of all backgrounds. The charity promotes a positive work life balance through its inherent flexible approach.

Closing date: Friday 14th June
Interview date: week commencing 1st July

High Trees are seeking a dynamic and creative Voluntary and Community Sector Support Officer to provide tailored development support to local organisations and manage projects relating to sector support. You will be joining us at an exciting time following the formation of a new Research and Development team which is starting to deliver a new capacity building offer to the local VCS sector, including one-to-one mentoring and the production of high-quality resources based on our experience of working with Lambeth communities for over 25 years. We deliver capacity building support both directly and through our partnership work.

This is a hands-on, practical role and the right candidate will have a wide skillset and interest in continually developing skills in order to perform this role. You will be working on a variety of projects which focus on capacity building and VCS infrastructure support. Your day-to-day work will be varied and over the next 12 months we expect this to include tasks such as supporting local VCS organisations on a one-to-one basis to improve their policies and procedures, managing a local grants programme, creating high quality templates and user guides, and running workshops using the resources we have developed such as our Collaboration and Employment Toolkits. We will be developing and refining our offer to the local VCS sector over the coming year and expect this to lead to further new and exciting pieces of work.

To be successful in this role, you will need to be able to draw learning from our work and the work of our partnerships, to distil this learning for the benefit of others and to effectively motivate, coach and support others to develop their practice.

Benefits of working at High Trees

• 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
• Enhanced maternity/paternity/adoption leave after 2 years’ service
• Save money off a new bike with the Cycle to Work scheme
• Up to 7% contribution to the staff pension scheme
• 24/7 Employee Support Line
• Clear pay structure with yearly increments (based on performance)
• Annual Staff away day
• Premium eye-care vouchers through Specsavers and season ticket loans

We're looking for an inspirational person to join us as an Assistant Shop Manager in our Shelter Pop Up Shop in Brighton. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time.

This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

• You are a naturally energetic person with an enthusiasm for managing and empowering people.
• Your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
• We’re looking for someone friendly and personable, who can work well as part of a team and is proficient using Microsoft Office application and other systems used.

Apply to be part of our team and be the change you want to see in society

Any applications submitted without a supporting statement will not be considered

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Role Overview:​

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• Provide infrastructure support to local voluntary and community sector (VCS) groups and social enterprises. ​

• Engage in one-on-one and outreach meetings to better support community needs. ​

• Develop and manage VCSE networks focusing on key themes like Children, Families, and Young People, Health and Wellbeing, Digital Isolation, and Safeguarding. ​

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Key Responsibilities:​

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• Develop and oversee the implementation of detailed work plans for the development and funding advice service. ​

• Assist VCS organisations with monitoring, reviewing, and evaluating their impact. ​

• Provide guidance on funding streams, review proposals, and offer feedback. ​

• Advise on legal structures, policies, and charity registration processes. ​

• Planned and delivered training programs in collaboration with EHCVS staff or external trainers. ​

• Promote best practices and support the development of business plans, fundraising strategies, and quality assurance policies. ​

​

 Networks ​

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Network Development:​

​

• Lead the development and promotion of a VCSE network in Ealing. ​

• Maintain and expand the membership database. ​

• Organise and facilitate network meetings and produce a monthly E-News. ​

• Support the development of local VCS networks and ensure effective communication through regular news updates and an online community calendar. ​

• ​

Strategic Development ​

​

Strategic Planning:​​

• Develop strategic initiatives to enhance the capacity and sustainability of VCS organisations. ​

• Identify emerging trends and opportunities in the third sector to inform strategic planning. ​

• Work with the senior management team to integrate strategic priorities into operational plans. ​

• Facilitate the development of long-term strategies for growth and impact in the community. ​

Partnership Development:​

• ​

• Create partnerships with employers, sector bodies, trusts, and foundations. ​

• Develop bespoke partnership proposals and support partners in their engagement with EHCVS. ​

• Act as an account manager for key relationships, ensuring ongoing communication and collaboration. ​

• Report to partners on the impact of their contributions and provide stewardship activities.​

• ​

Fundraising and Income Generation:​

• ​

• Lead the strategic planning for income generation, focusing on innovation projects and core organisational costs. ​

• Manage and update the funding pipeline, seeking opportunities with corporates, trusts, and foundations. ​

• Work with the CEO and team to develop new and existing projects for funding. ​

• Write and submit funding proposals, ensuring alignment with EHCVS goals.​

• ​

Support to Development Team:​

• ​

• Collaborate across the Funding and Group Development Team to meet service delivery targets. ​

• Provide strategic input and support to ensure the success of development initiatives. ​

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 ​

Other Duties ​

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• Assist in producing briefings, information, and web material. ​

• Assist in producing monitoring and evaluation information. ​

• Assist in developing and organising events. ​

• Represent Ealing & Hounslow CVS at meetings and events relevant to your project. ​

• Undertake other related project duties as may be required. ​

• Work in cooperation with other members of the staff team of EHCVS and attend appropriate internal and external meetings. ​

• Support EHCVS with other project developments and funding applications to funders. ​

• Undertake occasional additional duties commensurate with the responsibilities of the post as identified by EHCVS’s Board of Trustees. ​

Monitoring and Evaluation ​

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• Record monitoring information; review the progress of current projects on a weekly basis and manage upwards. ​

• ​

• Prepare written evaluation reports for EHCVS projects and services. ​

• ​

• Support the funding and development manager and development services manager in monitoring information collated from the service as and when required. ​

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• Weekly and monthly reporting. ​

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Corporate Responsibilities ​

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• Ensure that Equal Opportunities and all other EHCVS organisational policies are actively implemented and adhered to in all areas of your work. ​

• ​

• Work with EHCVS staff and volunteers to effectively achieve the organisation’s objectives. ​

• ​

• Ensure all volunteers working with you are given appropriate induction and provide information and support for all volunteers working for EHCVS. ​

 ​

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Management and Support ​

• ​​The postholder will be employed by Ealing & Hounslow CVS and supervised and managed by the CEO. ​

• ​Manage the Development and Funding Manager and Partnerships and Networks Manager​

• ​Participate in regular supervision, team meetings, and organisation-wide staff meetings. ​

• ​An individual induction and training plan will be agreed upon. ​

*Please be aware that we are currently advertising this role as Membership Operations Team Supervisor on external job boards, to help us target the right applicants. However, internally and on the RCR Website, this role is known as Membership Operations Team Leader.*

We are looking for a dynamic and collaborative Membership Operations Team Leader who is passionate about membership operations and looking for a rewarding supervisory opportunity. 

The Royal College of Radiologists (RCR) is a membership organisation dedicated to supporting our members to improve the standard of medical practice across the fields of radiology and oncology. Members are the lifeblood of the RCR and we’re seeking a Membership Operations Team Leader that will ensure member’s interactions with us are seamless, easy and professional.

As the team lead you play a critical role in supporting the high-performing Operations team through day-to-day supervision to meet service-level agreements and deadlines. You’ll ensure the smooth functioning of our membership processes, act as the first point of contact for queries from the team and provide an excellent service to our members, doing your part to contribute to the overall success of the RCR.

If you are a team player with solid supervisory skills who is results driven, proactive and inspired by the mission of the RCR this could be the role for you.

What you’ll do:

• Coordinate and deliver the members’ annual renewal processes and manage communications channels and copy.
• Manage the member life cycle and regularly review operational processes, policies and practices, with oversight from the Membership Operations Manager.
• Supervise the Operations Team in line with goals and objectives agreed by the Operations Manager, providing motivation, coaching and direction on a day-to-day basis.
• Be the point of contact to assist and support members of the Operations Team in relation to member escalations and queries.
• Work closely with the Operations Manager to manage and plan current and future workload to ensure the team meets deadlines, provides an exceptional service and reaches service level agreements (SLAs).
• Develop comprehensive and presentable reports to support data-led decision making, renewals tracking, KPI targets or to provide insights.
• Management of budget lines assigned to operational activities to ensure favourable terms are achieved.

What you’ll need:

• Knowledge of membership systems and procedures.
• Experience of managing a high degree of administration processes efficiently.
• Knowledge and experience of using a database and managing data quality.
• Experience in prioritising, planning and managing various different tasks/workloads in order to achieve personal and team targets.
• Demonstrable experience of supervising a team to work effectively and consistently to achieve departmental and individual targets.
• Strong interpersonal and customer service skills.
• Clear and analytical thinker with the ability to exercise sound initiative, judgement and discretion.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

If this sounds like the opportunity for you please find out more about the Membership Operations Team Leader role, the RCR and instructions on how to apply in the candidate pack.

Since 1962 the National Autistic Society has been campaigning to transform lives, change attitudes and create a society that works for autistic people. In National Programmes we champion the rights and interests of autistic people and their families, making sure national policy and legislation to reflect their needs. We provide autism training and best practice services and want all autistic people to have access to services and support that fully meet their needs. We provide diagnostic services, training, accreditation, consultancy and conferences, designed to support all professionals and organisations. 

The Supporter Fundraising team is responsible for managing and driving all supporter-led fundraising activity, including our involvement in fundraising events, community-based fundraising and our fundraising campaigns.

Our portfolio of fundraising events includes a range of third-party challenge events and owned challenge and ticketed events. The team is responsible for bringing in over £1million in unrestricted income. The funds we raise through these activities play a vital role in helping the National Autistic Society to achieve its mission: a society that works for autistic people. 

Who we are looking for:

We are looking for an experienced, enthusiastic and dynamic individual to lead the events team.

The role will involve leading a motivated and talented team of fundraisers in delivering the 2024-25 strategy for events fundraising. This includes (but is not limited to):-

• Overseeing the National Autistic Society’s involvement and investment in a number of high-profile third-party events, including the London Marathon
• Supporting with the delivery of owned trekking events
• Leading the team in planning and delivery of our Christmas carol concert
• Acting as a representative for events fundraising across the Fundraising and Supporter Relations department and the wider directorate/organisation
• Managing the events fundraising budget and a team of fundraisers

The successful candidate will be experienced in events fundraising principles and ways of working, and passionate about new developments and trends. We are also looking for a confident people manager and an enthusiastic team player

To view the job description please click here.

What we can offer you:

• Auto-enrolled Pension Scheme
• 25 days annual leave plus bank holidays
• Excellent induction, training and development programme including training about autism and opportunities to attend our conferences
• Online staff discount scheme for a range of benefits such as cycle to work scheme, season ticket loan & shopping discounts for places such as Asda, Tesco, Sainsburys, Halfords, Nike, Apple and loads more!
• Healthcare Cash Plan
• Life Assurance at 2 x base salary
• A portfolio of fantastic new salary sacrifices benefits and other flexible benefits private health, dental insurance, car salary sacrifice scheme, activity pass, holiday trading, enhanced pension & salary deduct loans (eligibility criteria may apply)
• Access to a 24-hour Employee Assistance Programme & counselling programme
• Free access to the Headspace App – a global leader in mindfulness and you can enrol up to three friends or family members for free!
• Eligibility for a Blue Light Card

Where you will be working:

City Road, London / Homeworking / Hybrid

About our application process:

When providing a supporting statement, please refer to the job description and person specification and include any information that shows your suitability for the role.

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

For some roles, successful applicants will be required to complete the relevant safeguarding checks which will include additional references and criminal background checks.

Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from those with a diagnosis of autism.

The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant safeguarding checks.

We are an equal opportunities employer.

Background to the role 

Age UK East London are recruiting a Community Engagement Officer to join our growing Community Outreach team. We support hundreds of people a year to maintain their health and wellbeing, combat social isolation and digital inclusion through the varied activities and by signposting to relative local support services. 

We support some of the most deprived communities in the UK, tackling poverty and health inequality while promoting independence and well-being. 

Working in well networked and integrated systems you will make a key contribution to improving the lives of adults, their carers and the wider community. 

Job description 

Job Purpose 

• To provide a high-quality outreach support service that enables older adults with low level support needs to live independently within the community. 

• To a promote network services across the Boroughs to maximise their take-up. 

• To work closely with statutory and voluntary sector agencies to ensure appropriate services are accessed. 

• To ensure that service users have maximum choice and control over the planning and management of the service they receive, including initiating individual support plans and connecting them with culturally appropriate services. 

Key Tasks 

• To signpost people to appropriate services as required through outreach sessions in the Hub, Satellite centres, GP practices and pharmacies. 

• To develop shared working practices across the service network. 

• To work closely with providers of similar services 

• To work to agreed individual, team, and organisational objectives. 

• To work with existing activity groups at the hub and satellite centres and support the setting up of activities where appropriate. 

• To ensure all contacts with service users are recorded appropriately and to maintain an adequate filing system. 

• To use word-processing software to produce own correspondence and reports in accordance with relevant policy on confidentiality and data protection. 

• To collect monitoring information to enable the service to be evaluated. 

• To provide support to services outside of normal working hours and occasionally attend sessions when required. 

Administration  

• To ensure all relevant administration is organised and efficiently completed. 

• To assist co-ordinating service user client surveys/questionnaires as appropriate, collate feedback and evaluate the service provided. 

• To assist with the collection of data necessary to provide specific information needed for KPI’s and external requirements and outcomes. 

• To ensure all data is collected through AUKEL organisational customer relationship management data base systems. 

Quality 

• To be familiar with and to implement Age UK East London’s policies and procedures. 

• Ensure that confidential data is managed within AGE UK’s policies and procedures.

 General 

• To meet regularly with line manager for support, supervision, and appraisal. 

• To attend team and staff meetings, (and other meetings) as required. 

• To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London. 

• To undertake all training required to fulfil the role.

• To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including EDI, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults. 

 Functional Links  

• The role reports to Caxton Hall Centre Manager

• Close working relationship is required with the Community Outreach team, OPRG Project Officer and other relevant colleagues. 

Person Specification 

Experience 

Essential 

• Experience of working on a one-to-one basis with marginalised groups 

• Experience of running group activities 

• Experience of keeping paper and electronic records and statistical data for monitoring purposes. 

• Experience of providing kind, inclusive and high quality customer service 

Desirable  

• Qualified in Chair Based Exercises

Knowledge & Understanding 

Essential 

• Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner. 

• Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their Carers. 

Desirable  

• Working knowledge of other Community Languages 

Skills/Attributes 

• Intermediate IT skills

• Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered. 

• Commitment to learning and development and reflective practise. 

• People skills. 

Additional Requirements  

• This post is subject to the relevant check through the Disclosure & Barring Service (DBS) 

• Flexibility in working hours to meet organisational needs. 

We have an exciting opportunity for an experienced Volunteer Team Leader to join our team. You will join us working 20 hours per week, with some occasional weekends, on a permanent basis and will be based at our  Haslemere site. In return you will receive a salary of up to £15,312 per annum plus excellent benefits.

The succesful candidate will need to be flexible with their working pattern in order to accomodate the needs of our volunteers.

Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.

Our adoption and homing centres care for thousands of cats each year until they are able to find a loving new home.  This success would not be possible without our dedicated team of employees and volunteers. Dealing with thousands of visitors each month, our centres are the face of Cats Protection, and we pride ourselves on our employees providing the very best in animal welfare and customer service.

Responsibilities of our Volunteer Team Leader:

As Volunteer Team Leader you will promote and co-ordinate volunteering for the centre. You will develop contacts internally and externally e.g., with volunteers, employees, and the wider Volunteering Department.  You will recruit, train, schedule and support a team of diverse volunteers to enhance the smooth running of the Centre service in all aspects of its work.

What we’re looking for in our Volunteer Team Leader:

• A full, manual driving license is essential
• proven team leader/supervisory experience
• good organisational skills
• a flexible approach to hours and enjoys working as part of team
• lots of energy teamed with a positive upbeat attitude!
• experience working with or handling cats is desirable
• understanding of volunteerism is a must!

What we can offer you:

• salary of up to £15,312 per annum 
• generous annual leave entitlement
• contribution pension scheme
• life assurance scheme
• range of health benefits including private healthcare
• Employee Assistance Programme
• and more

Through our values and behaviours we help people see the world through cats’ eyes. Together we can make a difference.

Closing date: 07 May 2024

Interview date: TBC w/c 17 May 2024

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.