Community Volunteer Coordinator Volunteer Roles

Are you full of ideas about how the serving community can raise vital funds, and how to highlight SSAFA’s impact? Do you enjoy inspiring and motivating people into action? If so, we’d love to hear from you! You don’t need an Armed Forces background, just a desire to support the serving community.

What is a Serving Community Team Fundraising Coordinator?

There is a SSAFA presence throughout the serving community, both in the UK and overseas. In many areas SSAFA have Serving Community Teams that offer financial, practical, and emotional support to serving personnel and their families. Each team is formed of a group of dedicated volunteers who make this possible.

Fundraising Coordinators are essential members of the Serving Community Team. They lead the development and delivery of a local fundraising plan. With the help of Fundraising Volunteers, this could include coordinating events, appeals, local grants or collections.

What difference will you make?

Volunteers are the lifeblood of SSAFA. We have been involving volunteers in supporting the Armed Forces community for more than 130 years. Our beneficiaries come from all backgrounds and age groups and the number of people contacting us for help rises each year.

In order to keep providing support to those who need it most, we need Fundraising Coordinators who can shout about the impact of SSAFA, and inspire people to donate, support our mission and join our community.

What will you be doing?

Although every SSAFA Serving Community Team has different needs, below are the main activities of a Fundraising Coordinator:

• Planning and strategy: Leading the development of a local fundraising plan with support from the wider team, including the Engagement and Events Coordinator.
• Growing a team: Together with the Serving Community Team Volunteering Co-ordinator and SSAFA’s Regional Fundraising Manager, recruiting and supporting a group of fundraising volunteers to help deliver your fundraising ideas.
• Marketing: With help from SSAFA’s Marketing and Communications team creating eye-catching fundraising materials to support the annual fundraising plan.
• Reporting: Tracking and reporting on the success of fundraising activities and providing an annual report to SSAFA Central Office.

What about training and support?

• Online, e-learning, training modules to complete at home, so you are up to date on how to keep people and their personal information safe.
• Local induction and support
• Access to a range of e-learning courses, resources and local opportunities to keep your knowledge and skills up to date.
• Ongoing support from SSAFA’s volunteering and operations based regionally and at our central office.
• Regular meetings and events to learn and share information.
• Reimbursement of out-of-pocket expenses.
• Volunteers will be covered by SSAFA's Public Liability insurance while carrying out their role.

What can you gain from this volunteering role?

• Use your skills, knowledge and life experience to benefit others.
• Give back to the Armed Forces community.
• Become part of the SSAFA community and build networks across the serving community and local area.
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What are we looking for?

• Friendly and approachable people with good written and verbal communication skills.
• Empathy regarding the needs and challenges related to serving community.
• Good IT skills e.g. ability to use Outlook and Excel – you will receive your own SSAFA email address.
• Be an effective listener, respectful and have a non-judgemental approach.
• A willingness to adhere to all relevant organisational policies and procedures.

Depending on the needs of the team, this role would suit someone who would like to volunteer a few hours each week.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Please note this is a volunteer role and does not form part of any contract of employment.

Minimum Age: 18

Are references required? Yes. Two-character references from people who know you well (not family members).

Is a criminal record check required? No

We work to make SSAFA as safe as possible for everyone. Part of this involves volunteers attending an informal interview, providing two suitable references, and completing relevant training for your role. 

Are you full of ideas about how the serving community can raise vital funds, and how to highlight SSAFA’s impact? Do you enjoy inspiring and motivating people into action? If so, we’d love to hear from you! You don’t need an Armed Forces background, just a desire to support the serving community.

What is a Serving Community Team Fundraising Coordinator?

There is a SSAFA presence throughout the serving community, both in the UK and overseas. In many areas SSAFA have Serving Community Teams that offer financial, practical, and emotional support to serving personnel and their families. Each team is formed of a group of dedicated volunteers who make this possible.

Fundraising Coordinators are essential members of the Serving Community Team. They lead the development and delivery of a local fundraising plan. With the help of Fundraising Volunteers, this could include coordinating events, appeals, local grants or collections.

What difference will you make?

Volunteers are the lifeblood of SSAFA. We have been involving volunteers in supporting the Armed Forces community for more than 130 years. Our beneficiaries come from all backgrounds and age groups and the number of people contacting us for help rises each year.

In order to keep providing support to those who need it most, we need Fundraising Coordinators who can shout about the impact of SSAFA, and inspire people to donate, support our mission and join our community.

What will you be doing?

Although every SSAFA Serving Community Team has different needs, below are the main activities of a Fundraising Coordinator:

• Planning and strategy: Leading the development of a local fundraising plan with support from the wider team, including the Engagement and Events Coordinator.
• Growing a team: Together with the Serving Community Team Volunteering Co-ordinator and SSAFA’s Regional Fundraising Manager, recruiting and supporting a group of fundraising volunteers to help deliver your fundraising ideas.
• Marketing: With help from SSAFA’s Marketing and Communications team creating eye-catching fundraising materials to support the annual fundraising plan.
• Reporting: Tracking and reporting on the success of fundraising activities and providing an annual report to SSAFA Central Office.

What about training and support?

• Online, e-learning, training modules to complete at home, so you are up to date on how to keep people and their personal information safe.
• Local induction and support
• Access to a range of e-learning courses, resources and local opportunities to keep your knowledge and skills up to date.
• Ongoing support from SSAFA’s volunteering and operations based regionally and at our central office.
• Regular meetings and events to learn and share information.
• Reimbursement of out-of-pocket expenses.
• Volunteers will be covered by SSAFA's Public Liability insurance while carrying out their role.

What can you gain from this volunteering role?

• Use your skills, knowledge and life experience to benefit others.
• Give back to the Armed Forces community.
• Become part of the SSAFA community and build networks across the serving community and local area.
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What are we looking for?

• Friendly and approachable people with good written and verbal communication skills.
• Empathy regarding the needs and challenges related to serving community.
• Good IT skills e.g. ability to use Outlook and Excel – you will receive your own SSAFA email address.
• Be an effective listener, respectful and have a non-judgemental approach.
• A willingness to adhere to all relevant organisational policies and procedures.

Depending on the needs of the team, this role would suit someone who would like to volunteer a few hours each week.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Please note this is a volunteer role and does not form part of any contract of employment.

Minimum Age: 18

Are references required? Yes. Two-character references from people who know you well (not family members).

Is a criminal record check required? No

We work to make SSAFA as safe as possible for everyone. Part of this involves volunteers attending an informal interview, providing two suitable references, and completing relevant training for your role. 

Are you full of ideas about how the serving community can raise vital funds, and how to highlight SSAFA’s impact? Do you enjoy inspiring and motivating people into action? If so, we’d love to hear from you! You don’t need an Armed Forces background, just a desire to support the serving community.

What is a Serving Community Team Fundraising Coordinator?

There is a SSAFA presence throughout the serving community, both in the UK and overseas. In many areas SSAFA have Serving Community Teams that offer financial, practical, and emotional support to serving personnel and their families. Each team is formed of a group of dedicated volunteers who make this possible.

Fundraising Coordinators are essential members of the Serving Community Team. They lead the development and delivery of a local fundraising plan. With the help of Fundraising Volunteers, this could include coordinating events, appeals, local grants or collections.

What difference will you make?

Volunteers are the lifeblood of SSAFA. We have been involving volunteers in supporting the Armed Forces community for more than 130 years. Our beneficiaries come from all backgrounds and age groups and the number of people contacting us for help rises each year.

In order to keep providing support to those who need it most, we need Fundraising Coordinators who can shout about the impact of SSAFA, and inspire people to donate, support our mission and join our community.

What will you be doing?

Although every SSAFA Serving Community Team has different needs, below are the main activities of a Fundraising Coordinator:

• Planning and strategy: Leading the development of a local fundraising plan with support from the wider team, including the Engagement and Events Coordinator.
• Growing a team: Together with the Serving Community Team Volunteering Co-ordinator and SSAFA’s Regional Fundraising Manager, recruiting and supporting a group of fundraising volunteers to help deliver your fundraising ideas.
• Marketing: With help from SSAFA’s Marketing and Communications team creating eye-catching fundraising materials to support the annual fundraising plan.
• Reporting: Tracking and reporting on the success of fundraising activities and providing an annual report to SSAFA Central Office.

What about training and support?

• Online, e-learning, training modules to complete at home, so you are up to date on how to keep people and their personal information safe.
• Local induction and support
• Access to a range of e-learning courses, resources and local opportunities to keep your knowledge and skills up to date.
• Ongoing support from SSAFA’s volunteering and operations based regionally and at our central office.
• Regular meetings and events to learn and share information.
• Reimbursement of out-of-pocket expenses.
• Volunteers will be covered by SSAFA's Public Liability insurance while carrying out their role.

What can you gain from this volunteering role?

• Use your skills, knowledge and life experience to benefit others.
• Give back to the Armed Forces community.
• Become part of the SSAFA community and build networks across the serving community and local area.
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What are we looking for?

• Friendly and approachable people with good written and verbal communication skills.
• Empathy regarding the needs and challenges related to serving community.
• Good IT skills e.g. ability to use Outlook and Excel – you will receive your own SSAFA email address.
• Be an effective listener, respectful and have a non-judgemental approach.
• A willingness to adhere to all relevant organisational policies and procedures.

Depending on the needs of the team, this role would suit someone who would like to volunteer a few hours each week.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Please note this is a volunteer role and does not form part of any contract of employment.

Minimum Age: 18

Are references required? Yes. Two-character references from people who know you well (not family members).

Is a criminal record check required? No

We work to make SSAFA as safe as possible for everyone. Part of this involves volunteers attending an informal interview, providing two suitable references, and completing relevant training for your role. 

Would you like to support people from within the serving community? You just need a friendly demeanour, and an ability to get on with people from different backgrounds and age groups. If so, please get in touch.

What is a Community Volunteer?

Community Volunteers provide practical help to serving people and their families. Whilst a friendly chat is an important aspect of the role you will also be providing some hands-on support like a lift to a medical appointment or help with shopping.

Why do we need you?

We’ve been supporting the Armed Forces community for more than 130 years. Armed Forces life can bring its challenges when a loved-one is deployed overseas, or a family must move to a new location. Some people find themselves facing illness, bereavement or unexpected financial problems. Day-to-day activities can become difficult without a little help. That’s where you come in. Could you spare a few hours a week to lend a helping hand to a family in your serving community?

When would you be needed and where would you be based?

The essential part of the role is visiting beneficiaries, so you will be expected to travel to meet people at home or elsewhere.

Some volunteers will visit more people than others. Whilst you may visit a beneficiary, or family, on a regular basis support is always time-limited.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at their home or in a suitable place depending on their needs
• Providing practical help like lifts to appointments, going to the shops, washing-up, running errands etc.
• Providing time limited, relief care for children (additional training is required for those undertaking this type of support).
• Helping people to think about how to access other support if needed and signposting as required
• Reporting any safeguarding concerns in line with SSAFA’s safeguarding policy and procedures.
• Keeping in touch with your Community Volunteer Coordinator, attending supervision and keeping a record of your visits.
• Keeping up to date with training and SSAFA news so that you are best able to support beneficiaries
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFA’s policies and procedures at all times, including SSAFA’s: safeguarding; equality, diversity and inclusion; health & safety; data protection; confidentiality

What can you gain from this volunteering role?

• Give back to the serving community
• Support people in your local serving community using your patience, time and life experience
• Support and friendship from your local SSAFA Serving Community Team and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What about training and support?

• One day training course for Community Volunteers. The option to pursue this course further and gain an accredited qualification in community volunteering. Additional training is required for those wishing to undertake the Relief Care Service for Children.
• Support from a local Community Volunteer Coordinator
• Support from SSAFA’s Welfare Team and Volunteer Experience Team based at our Central Office
• Online training modules to complete at home, so you are up to date with how to keep clients, their families and personal information safe
• Refresher training to keep your knowledge and skills up to date
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFA's Public Liability insurance while carrying out their role.

What are we looking for?

• Friendly and approachable people with good listening skills, patience and empathy
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Understanding of the need to remain within the boundaries of the role with regards to friendship, finances etc.
• Practice confidentiality and data protection in line with SSAFA’s policies
• Good IT skills e.g. ability to use Outlook – you will receive your own SSAFA email address.
• Ability to travel to meet beneficiaries
• A willingness to adhere to all relevant organisational policies and procedures.

Depending on the needs of the team, this role would suit someone who would like to volunteer a few hours each week.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities to have access to the same opportunities and experiences as volunteers who do not.

Please note this is a volunteer role and does not form part of any contract of employment.

Minimum Age: 18

Are references required? Yes. Two-character references from people who know you well (not family members).

Is a criminal record check required? Yes* (the cost of this will be covered by SSAFA)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands or other information should not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, if required and where possible, a modified or alternative role will be offered. 

We have 250 local groups which play a vital part in supporting people affected by MS across the UK. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Group Coordinator for our Preston group. As our local Group Coordinator you’ll take the lead in making sure your local group works as effectively as possible. You’ll recruit, induct and support other group volunteers to make sure your group’s activities meet the needs of your local MS community. You can see a video about one of our Group Coordinators here.

In this role you’ll be able to develop your leadership, management, communication, organisation and motivation skills. 

Time Commitment

We estimate this role will need around 5 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the Preston area to carry out this role.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Do you enjoy networking and meeting new people? Are you passionate about volunteering and supporting the serving community? If so, we would love to hear from you. You don’t need a military background, just the ability to get on with people, and a good level of IT skills.

What is a Serving Community Team Volunteering Coordinator?

There is a SSAFA presence throughout the serving community, both in the UK and overseas. In many areas, SSAFA have Serving Community Teams which offer financial, practical, and emotional support to serving personnel and their families. Each team is formed of a group of trained volunteers who make this possible.

A Volunteering Coordinator is a key role within the Team, supporting with local recruitment, induction, and celebration of volunteers and volunteering. They ensure volunteers are welcomed and supported. This role also has voting rights for the grant giving process.

What difference will you make?

Volunteers are the lifeblood of SSAFA. We have been involving volunteers in supporting the Armed Forces community for more than 130 years. Our beneficiaries come from all backgrounds and age groups and the number of people contacting us for help rises each year. To continue providing help when it’s needed most, SSAFA must maintain a diverse and committed network of volunteers who are skilled, supported and valued.

What will you be doing?

Although every SSAFA Serving Community Team has different needs, below are the main activities of a Volunteering Coordinator:

• Keeping track and keeping in touch: Maintaining accurate and up-to-date lists of volunteer details, ensuring volunteers complete training, checking in with volunteers about their experience and passing on feedback.
• Monitoring and planning: Working alongside the Chair to monitor volunteer numbers and develop plans to recruit new volunteers as required.
• Creating local links: Taking opportunities to advertise and promote volunteering opportunities locally, including linking with local volunteer centres and community groups. Liaising with the Engagement and Events Coordinator and SSAFA’s Marketing and Communications team for support with branding and publicity materials.
• Welcoming and supporting: Working in partnership with SSAFA Central Office teams to coordinate local volunteer recruitment and induction, supporting new volunteers through these steps. Ensuring every volunteer has access to supervision and support, signposting to support from SSAFA Central Office teams as required.
• Celebrating and saying thank you: Seeking opportunities to celebrate volunteering, engaging in local initiatives and finding ways to say thank you to volunteers for all their efforts.
• Partnership working: building positive relationships and working together with national and regional employees, who are available to offer you support.
• Being a volunteering champion: working with the Regional Operations Support Manager to promote volunteering best practice across the Team and ensure volunteers have the best possible experience with SSAFA.

What about training and support?

• Instructor led training alongside like-minded volunteers will guide you through everything you need to know about volunteering good practice and volunteer management.
• Online, e-learning, training modules to complete at home, so you are up to date on how to keep people and their personal information safe.
• Local induction and support.
• Access to a range of e-learning courses as well as local opportunities to keep your knowledge and skills up to date.
• Support from SSAFA volunteering and operations staff.
• Regular meetings and events to learn and share information.
• Reimbursement of out-of-pocket expenses.
• Volunteers will be covered by SSAFA's Public Liability insurance while carrying out their role.

What can you gain from this volunteering role?

• Use your skills, knowledge and life experience to benefit others.
• Give back to the Armed Forces community.
• Become part of the SSAFA community and build networks across the serving community and local area.
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What are we looking for?

• Friendly and approachable people with good written and verbal communication skills.
• Some experience of coordinating people is desirable but not essential.
• Empathy regarding the needs and challenges of the serving community
• Good IT skills e.g., ability to use email and Excel – you will receive your own SSAFA email address.
• Understanding of the importance of confidentiality and boundaries.
• A willingness to adhere to all relevant organisational policies and procedures.
• A belief in the impact of volunteering.

Depending on the needs of the team, this role would suit someone who would like to volunteer a few hours each week.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities to have access to the same opportunities and experiences as volunteers who do not.

Please note this is a volunteer role and does not form part of any contract of employment.

Minimum Age: 18

Are references required? Yes. Two-character references from people who know you well (not family members).

Is a criminal record check required? No

We work to make SSAFA as safe as possible for everyone. Part of this involves volunteers attending an informal interview, providing two suitable references, and completing relevant training for your role.

Would you like to support those feeling socially isolated and lonely within the local serving community? Could you spare a few hours a week to organise group activities that bring people together?

If so, we would love to hear from you!

What is a Community Connection Champion?

The aim of the role is to promote connection by developing and facilitating social groups and activities within the local serving community.

Tasks will include planning group activities that are sociable and of interest to the community. It also involves coordinating and delivering sessions. You will receive training and have support from a dedicated project officer as you establish a variety of groups.

What difference will you make?

Armed Forces life can bring its challenges when a loved-one is deployed overseas, or a family must move to a new location. Some people can find themselves feeling lonely or socially isolated, they may struggle to meet and connect with new people due to their confidence, work commitments or because they don’t live in Service Family Accommodation.

Community Connection Champions will play a vital role in tackling these challenges by creating welcoming, engaging group opportunities that bring people together.

What will you be doing?

Although every SSAFA Team has different needs, below are the main activities of a Community Connection Champion:

• Creating and Planning: Working with the Project Officer to plan, develop and organise groups and activities that are best suited to their local serving community.
• Communication and Teamwork: Keeping in touch with the local Community Volunteer Coordinator and attending s meetings.
• Networking and Engagement: Reaching out with those who are interested in attending activities, providing support and encouragement for them to attend, including those who face barriers to attending.
• Facilitating group sessions: Delivering group activities in line with agreed plans, signposting attendees to external support as required and in line with SSAFA’s safeguarding policy and procedures.
• Recording and reporting on activities: Sharing activity plans with the SSAFA Project Team, tracking attendance, and encouraging attendees to complete the relevant paperwork to support Project reporting and development.

What about training and support?

• Volunteers will need to complete E-learning courses covering topics including GDPR and safeguarding plus a 1.5hr webinar which focuses on understanding the impact of loneliness and social isolation, what helps to reduce those feelings and the skills needed to develop and facilitate groups.
• Support from a dedicated Project Officer who will work with you to plan and develop the groups and activities.
• Support from your local Community Volunteer Coordinator and SSAFA’s Regional and Central Volunteer Operations colleagues.
• Access to a range of e-learning courses, resources and local opportunities to keep your knowledge and skills up to date.
• Regular meetings and events to learn and share information.
• Reimbursement of out-of-pocket expenses.
• Volunteers will be covered by SSAFA's Public Liability insurance while carrying out their role.

What can you gain from this volunteering role?

• Give back to the serving community
• Support people in your local serving community using your patience, time and life experience, helping them to build local connections.
• Support and friendship from your local SSAFA Serving Community Team and the wider SSAFA community
• Gain experience, training and skills that you can highlight on your CV and in job interviews, such as planning sessions, organising activities and group facilitation.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What are we looking for?

• Friendly and approachable people with great communication skills.
• Excellent understanding of the importance of boundaries and confidentiality
• Non-judgemental approach and alignment with SSAFA’s values
• Some experience of delivering groups sessions or team leadership is beneficial but not essential as training will be provided
• A willingness to adhere to all relevant organisational policies and procedures.

This role would suit someone who would like to make a regular weekly commitment of a couple of hours.

As this is a new initiative, we are keen to understand what works to support the local serving community. We expect groups to run in the evenings and weekends, as well as during the week.

A typical group might run once weekly for a 6-week period. Face to face sessions are likely to run in community venues such as community centres but we also want to explore how virtual groups can be used to support those who can’t access face to face sessions.

Please note this is a volunteer role and does not form part of any contract of employment. 

Would you like to support those feeling socially isolated and lonely within the local serving community? Could you spare a few hours a week to organise group activities that bring people together?

If so, we would love to hear from you!

What is a Community Connection Champion?

The aim of the role is to promote connection by developing and facilitating social groups and activities within the local serving community.

Tasks will include planning group activities that are sociable and of interest to the community. It also involves coordinating and delivering sessions. You will receive training and have support from a dedicated project officer as you establish a variety of groups.

What difference will you make?

Armed Forces life can bring its challenges when a loved-one is deployed overseas, or a family must move to a new location. Some people can find themselves feeling lonely or socially isolated, they may struggle to meet and connect with new people due to their confidence, work commitments or because they don’t live in Service Family Accommodation.

Community Connection Champions will play a vital role in tackling these challenges by creating welcoming, engaging group opportunities that bring people together.

What will you be doing?

Although every SSAFA Team has different needs, below are the main activities of a Community Connection Champion:

• Creating and Planning: Working with the Project Officer to plan, develop and organise groups and activities that are best suited to their local serving community.
• Communication and Teamwork: Keeping in touch with the local Community Volunteer Coordinator and attending s meetings.
• Networking and Engagement: Reaching out with those who are interested in attending activities, providing support and encouragement for them to attend, including those who face barriers to attending.
• Facilitating group sessions: Delivering group activities in line with agreed plans, signposting attendees to external support as required and in line with SSAFA’s safeguarding policy and procedures.
• Recording and reporting on activities: Sharing activity plans with the SSAFA Project Team, tracking attendance, and encouraging attendees to complete the relevant paperwork to support Project reporting and development.

What about training and support?

• Volunteers will need to complete E-learning courses covering topics including GDPR and safeguarding plus a 1.5hr webinar which focuses on understanding the impact of loneliness and social isolation, what helps to reduce those feelings and the skills needed to develop and facilitate groups.
• Support from a dedicated Project Officer who will work with you to plan and develop the groups and activities.
• Support from your local Community Volunteer Coordinator and SSAFA’s Regional and Central Volunteer Operations colleagues.
• Access to a range of e-learning courses, resources and local opportunities to keep your knowledge and skills up to date.
• Regular meetings and events to learn and share information.
• Reimbursement of out-of-pocket expenses.
• Volunteers will be covered by SSAFA's Public Liability insurance while carrying out their role.

What can you gain from this volunteering role?

• Give back to the serving community
• Support people in your local serving community using your patience, time and life experience, helping them to build local connections.
• Support and friendship from your local SSAFA Serving Community Team and the wider SSAFA community
• Gain experience, training and skills that you can highlight on your CV and in job interviews, such as planning sessions, organising activities and group facilitation.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What are we looking for?

• Friendly and approachable people with great communication skills.
• Excellent understanding of the importance of boundaries and confidentiality
• Non-judgemental approach and alignment with SSAFA’s values
• Some experience of delivering groups sessions or team leadership is beneficial but not essential as training will be provided
• A willingness to adhere to all relevant organisational policies and procedures.

This role would suit someone who would like to make a regular weekly commitment of a couple of hours.

As this is a new initiative, we are keen to understand what works to support the local serving community. We expect groups to run in the evenings and weekends, as well as during the week.

A typical group might run once weekly for a 6-week period. Face to face sessions are likely to run in community venues such as community centres but we also want to explore how virtual groups can be used to support those who can’t access face to face sessions.

Please note this is a volunteer role and does not form part of any contract of employment. 

Would you like to support those feeling socially isolated and lonely within the local serving community? Could you spare a few hours a week to organise group activities that bring people together?

If so, we would love to hear from you!

What is a Community Connection Champion?

The aim of the role is to promote connection by developing and facilitating social groups and activities within the local serving community.

Tasks will include planning group activities that are sociable and of interest to the community. It also involves coordinating and delivering sessions. You will receive training and have support from a dedicated project officer as you establish a variety of groups.

What difference will you make?

Armed Forces life can bring its challenges when a loved-one is deployed overseas, or a family must move to a new location. Some people can find themselves feeling lonely or socially isolated, they may struggle to meet and connect with new people due to their confidence, work commitments or because they don’t live in Service Family Accommodation.

Community Connection Champions will play a vital role in tackling these challenges by creating welcoming, engaging group opportunities that bring people together.

What will you be doing?

Although every SSAFA Team has different needs, below are the main activities of a Community Connection Champion:

• Creating and Planning: Working with the Project Officer to plan, develop and organise groups and activities that are best suited to their local serving community.
• Communication and Teamwork: Keeping in touch with the local Community Volunteer Coordinator and attending s meetings.
• Networking and Engagement: Reaching out with those who are interested in attending activities, providing support and encouragement for them to attend, including those who face barriers to attending.
• Facilitating group sessions: Delivering group activities in line with agreed plans, signposting attendees to external support as required and in line with SSAFA’s safeguarding policy and procedures.
• Recording and reporting on activities: Sharing activity plans with the SSAFA Project Team, tracking attendance, and encouraging attendees to complete the relevant paperwork to support Project reporting and development.

What about training and support?

• Volunteers will need to complete E-learning courses covering topics including GDPR and safeguarding plus a 1.5hr webinar which focuses on understanding the impact of loneliness and social isolation, what helps to reduce those feelings and the skills needed to develop and facilitate groups.
• Support from a dedicated Project Officer who will work with you to plan and develop the groups and activities.
• Support from your local Community Volunteer Coordinator and SSAFA’s Regional and Central Volunteer Operations colleagues.
• Access to a range of e-learning courses, resources and local opportunities to keep your knowledge and skills up to date.
• Regular meetings and events to learn and share information.
• Reimbursement of out-of-pocket expenses.
• Volunteers will be covered by SSAFA's Public Liability insurance while carrying out their role.

What can you gain from this volunteering role?

• Give back to the serving community
• Support people in your local serving community using your patience, time and life experience, helping them to build local connections.
• Support and friendship from your local SSAFA Serving Community Team and the wider SSAFA community
• Gain experience, training and skills that you can highlight on your CV and in job interviews, such as planning sessions, organising activities and group facilitation.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What are we looking for?

• Friendly and approachable people with great communication skills.
• Excellent understanding of the importance of boundaries and confidentiality
• Non-judgemental approach and alignment with SSAFA’s values
• Some experience of delivering groups sessions or team leadership is beneficial but not essential as training will be provided
• A willingness to adhere to all relevant organisational policies and procedures.

This role would suit someone who would like to make a regular weekly commitment of a couple of hours.

As this is a new initiative, we are keen to understand what works to support the local serving community. We expect groups to run in the evenings and weekends, as well as during the week.

A typical group might run once weekly for a 6-week period. Face to face sessions are likely to run in community venues such as community centres but we also want to explore how virtual groups can be used to support those who can’t access face to face sessions.

Please note this is a volunteer role and does not form part of any contract of employment. 

Would you like to support those feeling socially isolated and lonely within the local serving community? Could you spare a few hours a week to organise group activities that bring people together?

If so, we would love to hear from you!

What is a Community Connection Champion?

The aim of the role is to promote connection by developing and facilitating social groups and activities within the local serving community.

Tasks will include planning group activities that are sociable and of interest to the community. It also involves coordinating and delivering sessions. You will receive training and have support from a dedicated project officer as you establish a variety of groups.

What difference will you make?

Armed Forces life can bring its challenges when a loved-one is deployed overseas, or a family must move to a new location. Some people can find themselves feeling lonely or socially isolated, they may struggle to meet and connect with new people due to their confidence, work commitments or because they don’t live in Service Family Accommodation.

Community Connection Champions will play a vital role in tackling these challenges by creating welcoming, engaging group opportunities that bring people together.

What will you be doing?

Although every SSAFA Team has different needs, below are the main activities of a Community Connection Champion:

• Creating and Planning: Working with the Project Officer to plan, develop and organise groups and activities that are best suited to their local serving community.
• Communication and Teamwork: Keeping in touch with the local Community Volunteer Coordinator and attending s meetings.
• Networking and Engagement: Reaching out with those who are interested in attending activities, providing support and encouragement for them to attend, including those who face barriers to attending.
• Facilitating group sessions: Delivering group activities in line with agreed plans, signposting attendees to external support as required and in line with SSAFA’s safeguarding policy and procedures.
• Recording and reporting on activities: Sharing activity plans with the SSAFA Project Team, tracking attendance, and encouraging attendees to complete the relevant paperwork to support Project reporting and development.

What about training and support?

• Volunteers will need to complete E-learning courses covering topics including GDPR and safeguarding plus a 1.5hr webinar which focuses on understanding the impact of loneliness and social isolation, what helps to reduce those feelings and the skills needed to develop and facilitate groups.
• Support from a dedicated Project Officer who will work with you to plan and develop the groups and activities.
• Support from your local Community Volunteer Coordinator and SSAFA’s Regional and Central Volunteer Operations colleagues.
• Access to a range of e-learning courses, resources and local opportunities to keep your knowledge and skills up to date.
• Regular meetings and events to learn and share information.
• Reimbursement of out-of-pocket expenses.
• Volunteers will be covered by SSAFA's Public Liability insurance while carrying out their role.

What can you gain from this volunteering role?

• Give back to the serving community
• Support people in your local serving community using your patience, time and life experience, helping them to build local connections.
• Support and friendship from your local SSAFA Serving Community Team and the wider SSAFA community
• Gain experience, training and skills that you can highlight on your CV and in job interviews, such as planning sessions, organising activities and group facilitation.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What are we looking for?

• Friendly and approachable people with great communication skills.
• Excellent understanding of the importance of boundaries and confidentiality
• Non-judgemental approach and alignment with SSAFA’s values
• Some experience of delivering groups sessions or team leadership is beneficial but not essential as training will be provided
• A willingness to adhere to all relevant organisational policies and procedures.

This role would suit someone who would like to make a regular weekly commitment of a couple of hours.

As this is a new initiative, we are keen to understand what works to support the local serving community. We expect groups to run in the evenings and weekends, as well as during the week.

A typical group might run once weekly for a 6-week period. Face to face sessions are likely to run in community venues such as community centres but we also want to explore how virtual groups can be used to support those who can’t access face to face sessions.

Please note this is a volunteer role and does not form part of any contract of employment. 

Would you like to support those feeling socially isolated and lonely within the local serving community? Could you spare a few hours a week to organise group activities that bring people together?

If so, we would love to hear from you!

What is a Community Connection Champion?

The aim of the role is to promote connection by developing and facilitating social groups and activities within the local serving community.

Tasks will include planning group activities that are sociable and of interest to the community. It also involves coordinating and delivering sessions. You will receive training and have support from a dedicated project officer as you establish a variety of groups.

What difference will you make?

Armed Forces life can bring its challenges when a loved-one is deployed overseas, or a family must move to a new location. Some people can find themselves feeling lonely or socially isolated, they may struggle to meet and connect with new people due to their confidence, work commitments or because they don’t live in Service Family Accommodation.

Community Connection Champions will play a vital role in tackling these challenges by creating welcoming, engaging group opportunities that bring people together.

What will you be doing?

Although every SSAFA Team has different needs, below are the main activities of a Community Connection Champion:

• Creating and Planning: Working with the Project Officer to plan, develop and organise groups and activities that are best suited to their local serving community.
• Communication and Teamwork: Keeping in touch with the local Community Volunteer Coordinator and attending s meetings.
• Networking and Engagement: Reaching out with those who are interested in attending activities, providing support and encouragement for them to attend, including those who face barriers to attending.
• Facilitating group sessions: Delivering group activities in line with agreed plans, signposting attendees to external support as required and in line with SSAFA’s safeguarding policy and procedures.
• Recording and reporting on activities: Sharing activity plans with the SSAFA Project Team, tracking attendance, and encouraging attendees to complete the relevant paperwork to support Project reporting and development.

What about training and support?

• Volunteers will need to complete E-learning courses covering topics including GDPR and safeguarding plus a 1.5hr webinar which focuses on understanding the impact of loneliness and social isolation, what helps to reduce those feelings and the skills needed to develop and facilitate groups.
• Support from a dedicated Project Officer who will work with you to plan and develop the groups and activities.
• Support from your local Community Volunteer Coordinator and SSAFA’s Regional and Central Volunteer Operations colleagues.
• Access to a range of e-learning courses, resources and local opportunities to keep your knowledge and skills up to date.
• Regular meetings and events to learn and share information.
• Reimbursement of out-of-pocket expenses.
• Volunteers will be covered by SSAFA's Public Liability insurance while carrying out their role.

What can you gain from this volunteering role?

• Give back to the serving community
• Support people in your local serving community using your patience, time and life experience, helping them to build local connections.
• Support and friendship from your local SSAFA Serving Community Team and the wider SSAFA community
• Gain experience, training and skills that you can highlight on your CV and in job interviews, such as planning sessions, organising activities and group facilitation.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What are we looking for?

• Friendly and approachable people with great communication skills.
• Excellent understanding of the importance of boundaries and confidentiality
• Non-judgemental approach and alignment with SSAFA’s values
• Some experience of delivering groups sessions or team leadership is beneficial but not essential as training will be provided
• A willingness to adhere to all relevant organisational policies and procedures.

This role would suit someone who would like to make a regular weekly commitment of a couple of hours.

As this is a new initiative, we are keen to understand what works to support the local serving community. We expect groups to run in the evenings and weekends, as well as during the week.

A typical group might run once weekly for a 6-week period. Face to face sessions are likely to run in community venues such as community centres but we also want to explore how virtual groups can be used to support those who can’t access face to face sessions.

Please note this is a volunteer role and does not form part of any contract of employment. 

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Group Coordinator for our Stockport and South East Manchester group. As our local Group Coordinator you’ll take the lead in making sure your local group works as effectively as possible. You’ll recruit, induct and support other group volunteers to make sure your group’s activities meet the needs of your local MS community. You can see a video about one of our Group Coordinators here.

In this role you’ll be able to develop your leadership, management, communication, organisation and motivation skills. 

Time Commitment

We estimate this role will need around 5 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the Stockport and South East Manchester area to carry out this role.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Do you enjoy teamwork and helping others? Are you empathetic with good organisation, IT and communication skills? If so, we’d love to hear from you. You don’t need an Armed Forces background, just a commitment to providing great support to our beneficiaries.

What is a Branch Support Coordinator?

There are SSAFA branches throughout the UK and overseas, each delivering support to serving personnel, veterans, and their families. Every branch has a team of volunteers who make this possible.

The Branch Support Coordinator is a key member of the team, ensuring that beneficiaries access the right support in a timely manner. This role involves liaising with regional and national teams and coordinating casework support provided to beneficiaries by Branch volunteers.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles and fundraisers.

In recognition of our clients’ service to the Nation we aim to provide financial, practical, and emotional support when it’s needed most. To do this we need excellent coordination of local services and between our teams.

What would you be doing?

• Accepting referrals for beneficiary casework support from SSAFA’s Regional Office and allocating beneficiaries’ cases to branch volunteers.
• Overseeing SSAFA casework across a branch, ensuring beneficiaries receive support that meets SSAFA’s casework standards and raising issues where it does not.
• Using SSAFA’s case management system to record, coordinate and track beneficiaries’ cases.
• Ensuring volunteer caseworkers have a manageable caseload and that effective support and supervision is in place.
• Liaising with Central Office and Specialist Services teams to ensure access to specialist support where needed e.g., Mentoring.
• Supporting the Branch Training Coordinator and Volunteering Coordinator to ensure volunteer caseworkers are up to date with training and have the information needed to carry out their role.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Excellent experience, training, and skills that you can highlight on your CV and in job interviews.
• Give back to the Armed Forces community.
• Become part of the SSAFA community and build networks across your local area.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - confidentiality and boundaries, caseworker training, caseworker IT system training, volunteer management - case management and quality. This training would take approx. 1 day
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local induction and support, from other branch volunteers.
• Access to a wide range of e-learning courses to keep your knowledge and skills up to date.
• Support from SSAFA’s regional volunteering and operations teams.
• Regular meetings and local events to learn and share information.
• Reimbursement of out-of-pocket expenses.
• Volunteers will be covered by SSAFA's Public Liability insurance while carrying out the role.

What are we looking for?

• Good written and verbal communication skills
• Good IT skills e.g., confident using email and online systems – you will use SSAFA's case management system as part of the role.
• Time management and organisation skills
• Respectful and non-judgemental approach to others
• Understanding of the importance of confidentiality and boundaries
• Some experience of coordinating people
• This role would suit someone who would like to volunteer regularly, each week.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA takes the utmost care at every step of volunteer recruitment to ensure that the people we involve are suitable and appropriate. All measures taken are to help make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including a check against the  adults barred list)

*A disclosure certificate that contains convictions, cautions, or other information will not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis.

Would you like to support those feeling socially isolated and lonely within the local serving community? Could you spare a few hours a week to organise group activities that bring people together?

If so, we would love to hear from you!

What is a Community Connection Champion?

The aim of the role is to promote connection by developing and facilitating social groups and activities within the local serving community.

Tasks will include planning group activities that are sociable and of interest to the community. It also involves coordinating and delivering sessions. You will receive training and have support from a dedicated project officer as you establish a variety of groups.

What difference will you make?

Armed Forces life can bring its challenges when a loved-one is deployed overseas, or a family must move to a new location. Some people can find themselves feeling lonely or socially isolated, they may struggle to meet and connect with new people due to their confidence, work commitments or because they don’t live in Service Family Accommodation.

Community Connection Champions will play a vital role in tackling these challenges by creating welcoming, engaging group opportunities that bring people together.

What will you be doing?

Although every SSAFA Team has different needs, below are the main activities of a Community Connection Champion:

• Creating and Planning: Working with the Project Officer to plan, develop and organise groups and activities that are best suited to their local serving community.
• Communication and Teamwork: Keeping in touch with the local Community Volunteer Coordinator and attending s meetings.
• Networking and Engagement: Reaching out with those who are interested in attending activities, providing support and encouragement for them to attend, including those who face barriers to attending.
• Facilitating group sessions: Delivering group activities in line with agreed plans, signposting attendees to external support as required and in line with SSAFA’s safeguarding policy and procedures.
• Recording and reporting on activities: Sharing activity plans with the SSAFA Project Team, tracking attendance, and encouraging attendees to complete the relevant paperwork to support Project reporting and development.

What about training and support?

• Volunteers will need to complete E-learning courses covering topics including GDPR and safeguarding plus a 1.5hr webinar which focuses on understanding the impact of loneliness and social isolation, what helps to reduce those feelings and the skills needed to develop and facilitate groups.
• Support from a dedicated Project Officer who will work with you to plan and develop the groups and activities.
• Support from your local Community Volunteer Coordinator and SSAFA’s Regional and Central Volunteer Operations colleagues.
• Access to a range of e-learning courses, resources and local opportunities to keep your knowledge and skills up to date.
• Regular meetings and events to learn and share information.
• Reimbursement of out-of-pocket expenses.
• Volunteers will be covered by SSAFA's Public Liability insurance while carrying out their role.

What can you gain from this volunteering role?

• Give back to the serving community
• Support people in your local serving community using your patience, time and life experience, helping them to build local connections.
• Support and friendship from your local SSAFA Serving Community Team and the wider SSAFA community
• Gain experience, training and skills that you can highlight on your CV and in job interviews, such as planning sessions, organising activities and group facilitation.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What are we looking for?

• Friendly and approachable people with great communication skills.
• Excellent understanding of the importance of boundaries and confidentiality
• Non-judgemental approach and alignment with SSAFA’s values
• Some experience of delivering groups sessions or team leadership is beneficial but not essential as training will be provided
• A willingness to adhere to all relevant organisational policies and procedures.

This role would suit someone who would like to make a regular weekly commitment of a couple of hours.

As this is a new initiative, we are keen to understand what works to support the local serving community. We expect groups to run in the evenings and weekends, as well as during the week.

A typical group might run once weekly for a 6-week period. Face to face sessions are likely to run in community venues such as community centres but we also want to explore how virtual groups can be used to support those who can’t access face to face sessions.

Please note this is a volunteer role and does not form part of any contract of employment.