Community volunteer roles in ashford, kent

Lead the Board of Via, the charity delivering vital substance use, mental health and well-being services across the UK, and help provide high-quality, person-centred care to the people and communities affected.

Location: Flexible (Via has services across London, NW England and SW England)

Closing date: Tuesday 27th May

Who we are.

Via is an exceptional charity that puts people at the heart of everything we do. Over three decades, we’ve evolved from our origins as Westminster Drug Project, with a new now award-winning name and brand, into a dynamic, multi-service organisation delivering vital support across substance use, mental health, employment, sexual health, smoking cessation and youth services. With a turnover of £36m for 24/25 and remarkable growth of over a third in 2023/24, we’re now supporting over 12,500 service users annually across an expanding geographical footprint from London to Gloucestershire.

Our commitment to excellence and innovation is evident in our industry-leading services, which consistently perform significantly above the national average. We’re particularly proud to be pioneering the development of the UK’s first women-only detox facility, demonstrating our commitment to addressing crucial gaps in service provision.

Our Approach Makes Us Different

At Via, we believe in doing things differently. This starts with our commitment to staff well-being, including up to six months of full sick pay – a policy that exemplifies our trust in our people and our understanding that supporting our staff enables them to better support our service users. We achieved Investors in People Gold certification and were nominated for UK Employer of the Year and Third Sector Employer of the Year at the Investors in People Awards 2024, recognising our dedication to creating an outstanding workplace culture.

Our active Diversity, Equity and Inclusion group drives real organisational change, ensuring our services are accessible and effective for all communities. These aren’t just initiatives – they’re expressions of our core values: Care, Be Human, and Do the Right Thing, which guides everything we do.

The opportunity.

As we have experienced growth and are launching our new strategy, we had new Trustees join our Board as others have come to the end of their terms. As our current Chair, Yasmin Batliwala MBE comes to the end of her term later this year, we are looking to appoint a new Chair.

What Makes a Great Via Chair

• A Strategic Leader with proven experience operating at a senior level with a successful track record of achievement. You’ll have the personal gravitas to lead a significant, complex, national organisation, alongside the ability to lead a newly evolving and forming Board.
• Passionate About Our Cause: You will bring your expertise and passion for improving lives and reducing inequality. You’ll be someone who understands the complexity of our work yet can think strategically about our future. Your genuine enthusiasm will inspire others and strengthen our impact.
• Governance Experience: you will bring the experience of being on Boards and will work to lead the board to ensure sound financial health and accountability while effectively managing risk and continuing to innovate in service development and delivery.
• An Inclusive Champion committed to fostering diversity that reflects the communities we serve, promoting DEI training and growth, and holding staff and trustees accountable to these practices.
• A Relationship Builder with excellent interpersonal skills and diplomatic tact. You’ll develop a strong working relationship with the Chief Executive, maintain connections with key stakeholders, and represent Via as an effective ambassador.
• A Collaborative Leader who can bring people together, foster a team environment, and work in partnership with our board and team to drive our ambitious strategy.

Our Commitment to Inclusion

Diversity in governance isn’t just a goal for Via – it’s a necessity. Our services support people from every part of society, and we want our Board to reflect this diversity. We actively encourage applications from people with lived experience of addiction/recovery (whether personal or as family members/carers), and people from communities currently underrepresented at board level.

Time Commitment

The Board meets quarterly, usually in person. Including preparation time, representation at events, and strategic input, we estimate a commitment of the equivalent of 2-3 days per month. This includes:

• Four Board meetings per year
• Quarterly committee meetings
• Annual strategy and away day
• Ad hoc conversations with fellow board members and the Executive
• Occasional representation at events and meetings with key stakeholders, including at services.

Making a Difference Together

This is an extraordinary time to join Via. As we implement our new 2025-29 strategy and expand our geographical reach, innovate our evidence-based offer and increase access to more people. We’re not just growing – we’re evolving. You’ll help shape innovative services like our women’s detox facility while ensuring we maintain our unwavering commitment to quality, innovation, and person-centred care

Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications for this role close on Tuesday 27th May. 

Youth Leaders work directly with young people in St John Ambulance Badger Setts and Cadet Units. By organising a mixed weekly programme, this role will support the learning and development of young people into the next generation of health citizens. Youth Leaders also help young people develop their confidence, teamwork skills, self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team.

You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

Ashford Cadets on Wednesday nights 18:30-20:30

Welcome event will be spread across several evenings to introduce new members to youth.

They will be interviewed in person and asked to bring 3 forms of proof of identity.

Closing date for these opportunities is: 14/06/2025

To apply for this opportunity please follow the link below:

Do you have a great idea to benefit people living with MS? At the MS Society, we campaign on a range of issues like welfare, treatments, care and support that people with MS need. We want to do more locally and want to support your ideas on making change happen. Together we can do more.

Perhaps you’ve spotted there are no blue badge spaces at your local supermarket? Or maybe your neighbourhood has no kerbs easy for wheelchairs to use? In this volunteer role, you’ll help drive change for people with MS in your community and develop your networking and influencing skills along the way.

As a campaigner you’ll bring your own ideas, local knowledge and personal experience to your campaigns. You’ll make decisions about your own campaign activities and collaborate with other campaigners in your area.

This role is flexible and aims to fit around you. Time commitments for this role may vary depending on your activities and the campaigning you’d like to do. This is an ongoing role.

Apply 

1. Read through the role description carefully (available via file attached on the right hand side)

2. Apply online, and have a welcome chat with your support staff member

"We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria".

WHO WE ARE
We are a Kingston-based social enterprise using creative thinking to build community cohesion. Encouraging different cultures to unite enables us to share and celebrate essential lessons. Partnering with cultural, social and sports organisation's, we put on programmes of training, workshops and other events that promote unity and tolerance.

We conduct research to challenge preconceptions around race and stereotyping. Our findings are supported by educational opportunities designed to broaden perspectives.

Ready for an adventure? Dive into the heart of Quilombo UK by exploring our website and videos! Discover our mission, values and the impactful work we do to make a difference in our community.

Your journey with purpose begins here

Join us in creating positive change!

ROLE DESCRIPTION

Join our dynamic team as a Volunteer HR Recruiter and play a pivotal role in shaping the future of our non-profit Organisation. As a key member of our Human Resources team, you will be responsible for managing the end-to-end recruitment process, ensuring the acquisition of talented individuals passionate about our mission. Your expertise will contribute to building a dedicated and skilled workforce, enabling us to impact the community positively. This role offers a unique opportunity to utilise your HR recruitment skills for a meaningful cause while gaining valuable experience in the non-profit sector.

Collaborate with hiring managers to identify hiring needs and implement effective sourcing strategies,
Interview and Selection
Build and maintain a strong talent pipeline.
Conduct initial screening interviews to effectively evaluate the candidates’ skill set and cultural fit while providing an engaging experience.
Foster positive relationships with candidates, keeping them informed about the status of their applications.
Ensure compliance with applicable employment laws and regulations.
Maintain accurate and up-to-date candidate records and recruitment metrics.

 REQUIRED SKILLS:

Proven experience as an HR Recruiter or in a similar role
Familiarity with job boards and professional social platforms
Strong understanding of recruitment processes and employment laws
Good communication and interpersonal skills
Office based skills (Word, Excel, PowerPoint)
Excellent time management and organisational skills
Strong marketing and negotiation skills
Outstanding teamwork skills and ability to create relationships at all levels, showing respect to different types of people.
Professionalism and Confidentiality

WHAT WE OFFER:

Opportunity for professional growth and development in Recruitment and other HR departments depending on your knowledge and learning aptitude.
A collaborative and inclusive work environment that values diversity and innovation.
Office (Excel, Word, PowerPoint)

The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday to Friday.

Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.

Job Types: Part-time, Volunteer

Contract length: 16 weeks

Expected hours: No less than 12 per week

Benefits:

• Work from home

Schedule:

• Day shift
• Flexitime

Work Location: Remote

We are looking for enthusiastic people to join our trustee committee and help shape and deliver animal welfare in the East and South East London areas.
 

The RSPCA East London and Havering Branch aims to align its core objectives with those of the National RSPCA — specifically: to rescue, rehabilitate, rehome, and protect animals.

The RSPCA East London and Havering Branch CIO (the "Branch") is seeking to appoint new Trustees to join the Branch Trustee Committee. This is an exciting time for the Branch as we aim to grow and enhance our services across East and South East London.

What does the Branch do?

Our Branch covers postcodes within East and South East London (those beginning with E or RM). We operate boarding facilities where we care for, rehabilitate, and rehome cats rescued by RSPCA Inspectors.

We are an independent charity, working in partnership with the National RSPCA, a separate charity. Together, we deliver the RSPCA's mission — focused on frontline animal welfare and community engagement.

As an independent branch, we fundraise and manage our resources independently to deliver animal welfare services. We receive some financial support and guidance on best practices from the National RSPCA to ensure we comply with Charity Commission regulations.

Future Plans

In the coming years, our plans include:

· Developing and executing plans for sustainable income growth 

· Building out our volunteer and supporter network

These plans are continuously reviewed and developed by the Branch Trustees to ensure we focus our efforts on helping as many animals as possible.

What are we looking for?

We are looking for people from all social and cultural backgrounds with experience or skills in any of the following areas:

· Accounting

· Marketing and Communications (including social media, PR, websites)

· Fundraising (including corporate fundraising, trust fund and grant applications)

· Local community and supporter engagement

· Charity growth and development

· Veterinary or animal welfare

· Volunteer management

Alongside relevant experience, we’re looking for people who are committed to the RSPCA’s charitable objectives and share our passion for animal welfare. You should be a creative, innovative team player, bring a fresh perspective, and be able to turn ideas into action.

We are particularly interested in hearing from individuals who live or work in the areas we cover (E or RM postcodes), or who can travel to London for Branch meetings and fundraising activities.

What can we offer in return?

We offer all Trustees:

· Support from both the RSPCA team

· A platform to utilise your skills and experience to shape the charity and directly impact local animal welfare

· An opportunity to gain new skills and develop existing ones while making a real difference

· A chance to expand your professional and personal network by working with like-minded people

Practical Considerations

Please note:

· You must be based in London or can have regular access to London to join our fundraising activities

· You must be aged 18 or over and a UK tax resident to join the Trustee Committee

· You must be a member of our Branch before you are eligible to be co-opted or elected as a Trustee

· Trustees are elected for a 12-month term each year

· Reasonable expenses will be reimbursed

· Trustees must sign a Declaration of Willingness to Act and confirm they are not disqualified from being a Trustee (more information is available on the Charity Commission website)

What difference will you make?

As a Trustee, you will:

· Help shape the strategy and direction of the Branch

· Contribute your unique skills and experience to decision-making

· Work as part of a collaborative and motivated team

· Develop your own skills or pass them on to others

Together, we can make a significant impact on animal welfare in our community.

Please include also a cover letter explaining why you are interested in this role and detailing your relevant skills, knowledge, experience, and motivation.

Jumble Sales Organiser Volunteer

Would you like to raise funds, have fun and join a super team of volunteers who together make our Jumble Sales in Thatcham a great success?  As Jumble Sales Organiser you would be helping to make everything run smoothly for the team.

Time Expectations:  1 Saturday every other month (plus preparations)

This could be a shared role and tasks may include:

· Booking the hall for future Jumbles

· Contacting the Jumble team before events to check availability

· Set up stalls, running a stall and packing away at the end

· Collecting any items/resources needed from the centre the day before

Without volunteers, Cats Protection Berkshire Cat Centre simply wouldn't exist. Our amazing, friendly volunteers are a diverse group with a shared love of cats who fit volunteering around their home lives and personal commitments.

We're often looking to welcome new volunteers to join our brilliant team. As well as meeting great people and making an incredible difference to the cats of Berkshire.

Please note:  Although we do welcome everyone, unfortunately our centre is not set up to accommodate young volunteers under the age of 18, including those on the Duke of Edinburgh programme.

Full training and support will be given for all roles.  We look forward to hearing from you!

Do you have a great idea to benefit people living with MS? At the MS Society, we campaign on a range of issues like welfare, treatments, care and support that people with MS need. We want to do more locally and want to support your ideas on making change happen. Together we can do more.

Perhaps you’ve spotted there are no blue badge spaces at your local supermarket? Or maybe your neighbourhood has no kerbs easy for wheelchairs to use? In this volunteer role, you’ll help drive change for people with MS in your community and develop your networking and influencing skills along the way.

As a campaigner you’ll bring your own ideas, local knowledge and personal experience to your campaigns. You’ll make decisions about your own campaign activities and collaborate with other campaigners in your area.

This role is flexible and aims to fit around you. Time commitments for this role may vary depending on your activities and the campaigning you’d like to do. This is an ongoing role.

Apply 

1. Read through the role description carefully (available via file attached on the right hand side)

2. Apply online, and have a welcome chat with your support staff member

Are you passionate about ensuring young people’s voices are heard to drive meaningful change? 

Would you like to help influence the way England’s histories are told?

The Young Producers programme at English Heritage could be for you! 

We are looking for young people aged 18-24 to join our Young Producers from June 2025.

Our Young Producers are at the heart of English Heritage’s youth participation work. Their ideas, creativity and interests help steer and shape the programme and support other areas of English Heritage activity too. 

As a Young Producer you will: 

• Have your voice heard and influence change at English Heritage 

• Join our monthly meetings where you can meet other young people and contribute to decision making within English Heritage 

• Have the opportunity to take part in various projects – recent ones have included LGBTQ+ History, Black History, heritage careers and improving visitor experience for young people 

• Meet heritage professionals and make connections 

• Gain experience that is useful in a variety of sectors and workplaces, from research skills and public speaking to written communication and content creation

We want to ensure our work is relevant to all young people. To do this, we are committed to finding Young Producers from underrepresented groups to ensure a wide range of voices are heard. 

We are therefore particularly interested to hear from young people who: 

• Are from a global majority background 

• Identify as part of the LGBTQ+ community 

• Have a disability 

• Are care-experienced 

• Are from low-income backgrounds 

If this sounds good to you, we’d love to hear from you. Head to our Shout Out Loud website to find out more and apply. 

About Access Academia

Access Academia is the charitable umbrella which was created out of the creation of the student-led publication, the Journal of Intersectional Social Justice. When Journal of Intersectional Social Justice (JISJ) was created, there were not any expectations for the project to be any more than that: a student-led academic publication. However, as it rolled on, attention for the project widened and it began to cover other topics and get involved in other realms of knowledge sharing, activism, and content creation. The creation of the seminal Access Series on the Intersections blog springboarded the idea for the JISJ to turn into something much more than a simple academic publication. Now as we have restructured the JISJ into Access Academia, we are finalising our official registration as a charitable incorporated organisation (CIO) in the UK. 

Our core purpose is to Make Academia More Accessible. We plan to accomplish this by many different avenues, as obviously it is a very wide-ranging goal! The main ways we plan to do this are through encouraging Open Access academia and knowledge sharing through the Access Series, expanding the themes covered on Intersections with additions such as Mental Health Mondays and Colonialism in Subject, creating accessible content across our social media platforms which encourages truthful and accurate knowledge sharing and activism, running research events to encourage students to publish and interact with academia, covering inside stories of academia, running student engagement programmes to try and make academia less of an Ivory Tower, and much more!

What is a Volunteership?

A volunteership is a unique hybrid opportunity that combines elements of volunteering and interning. Participants commit to working with a charity or nonprofit organization for a specified period of time, fulfilling a set of responsibilities and expectations. In return, they gain valuable experience, receive a letter of recommendation, and are offered LinkedIn endorsements. Additionally, they may have the chance to continue working with the charity through future hiring cycles as long as they remain a student. This experience provides both personal fulfillment through giving back to the community and professional development for future career opportunities.

Volunteership: Outreach Coordinator
Duration: May to August 2025
Eligibility: Must be currently enrolled as a student

Requirements:

• Currently enrolled in an undergraduate or postgraduate program.

• Strong interest in community engagement and networking.

• Excellent written and verbal communication skills.

• Ability to craft compelling emails and messages tailored to different audiences.

• Organizational skills to track outreach efforts and meet targets.

• Comfortable using email outreach tools (e.g., Mailchimp, Google Sheets, etc.) or willingness to learn.

• Experience with or interest in nonprofit work is a plus.

• Ability to meet deadlines and manage multiple outreach tasks.

• Passion for contributing to social impact and building connections that support charitable initiatives.

Duties & Responsibilities:

• Email Outreach:

  • Meet a monthly email outreach quota, targeting potential partners and other key stakeholders.

  • Craft personalized and engaging outreach emails to build and maintain relationships with various groups.

  • Follow up with contacts to nurture relationships and drive engagement with the charity's initiatives.

• Community Engagement:

  • Assist in developing and implementing outreach strategies to expand the charity’s network and reach.

  • Help coordinate outreach efforts for specific campaigns, events, or initiatives.

  • Track responses and report on outreach success rates, identifying areas for improvement.

• Research & Networking:

  • Conduct research to identify new potential partners, supporters, or collaborators for the charity.

  • Assist with compiling contact lists and gathering relevant information for outreach purposes.

• Campaign Support:

  • Support the development of email campaigns, including drafting email copy and ensuring timely distribution.

  • Help maintain and update the charity's contact database, ensuring accuracy and compliance with privacy standards.

• Post-Event & Programme Reporting:

  • Help in post-event evaluations, collecting feedback from participants, and reporting on outcomes.

  • Assist in maintaining and updating event and programme documentation for future reference.

• Collaboration & Teamwork:

  • Collaborate with internal teams and volunteers to ensure Access Academia's message is shared correctly and consistently.

  • Contribute and attend all meetings for the Outreach & Marketing team and directions from the Director of Outreach & Marketing.

  • Meet all given deadlines on time and consistently.

What You’ll Gain:

• Hands-on experience in outreach, community engagement, and relationship management.

• Opportunities to develop communication skills, including email marketing and networking strategies.

• A letter of recommendation upon successful completion of the volunteership.

• Certification of participation at the end of the volunteership.

• LinkedIn endorsements and the chance to be considered for future hiring cycles with the charity.

Join Our Board of Trustees – Help Tackle Educational Inequality

Location: UK-wide (remote meetings with one in-person meeting annually in London)
Time Commitment: Approx. 4 Board meetings and sub-committee involvement per year
Start Date: July 2025
Application Deadline: 9am, Wednesday 21st May 2025

Are you passionate about tackling educational inequality and improving life chances for young people and adults across the UK?

Get Further is an award-winning education charity on a mission to support students from disadvantaged backgrounds to pass GCSE English and maths – the gateway qualifications needed to unlock future opportunities. Through high-quality tuition and sector-leading resources, we are reshaping the landscape of post-16 education.

We are now recruiting new trustees to join our dynamic and committed Board. As a trustee, you will play a vital role in guiding the strategic direction of the charity, supporting our senior leadership team, and ensuring effective governance during a crucial phase of our growth. We are especially keen to hear from individuals with expertise in one or more of the following areas:

• Further Education (teaching, leadership, or policy)
• The apprenticeship sector
• Fundraising and income generation
• Legal (particularly charity law)
• Impact and evaluation
•  Lived experience of FE or resitting GCSEs post-16

We are committed to diversity and inclusion and strongly encourage applications from individuals from underrepresented backgrounds, especially those with first-hand experience of the FE sector or of educational disadvantage.

MAIN TRUSTEE DUTIES:

Governance

• Ensuring that the charity complies with its governing documents and charity law
• Ensuring that the charity’s strategy is fit for purpose to deliver its mission / objectives
• Ensuring the financial stability of the charity, protecting and managing the charity’s assets
• Championing the charity’s mission within your network and the wider community
• Safeguarding the charity’s reputation and values, ensuring that risks are properly recognised and mitigated and promoting the public profile of Get Further
• Supporting and providing guidance to the management team of Get Further

Additionally, trustees will be responsible for:

• Attending and participating fully in Board of Trustees meetings
• Attending and participating fully in strategy workshops, where relevant
• Taking a lead role in fundraising for the charity
• Inspiring effective leadership, monitoring performance and ensuring accountability and resourcefulness
• Utilising skills and contacts for the benefit of the charity
• Championing and demonstrating a commitment to our cause

Check out the Recruitment Pack to get full details of what it means to be a Get Further Trustee, who we are looking for and how to apply. 

·   

Do you have a great idea to benefit people living with MS? At the MS Society, we campaign on a range of issues like welfare, treatments, care and support that people with MS need. We want to do more locally and want to support your ideas on making change happen. Together we can do more.

Perhaps you’ve spotted there are no blue badge spaces at your local supermarket? Or maybe your neighbourhood has no kerbs easy for wheelchairs to use? In this volunteer role, you’ll help drive change for people with MS in your community and develop your networking and influencing skills along the way.

As a campaigner you’ll bring your own ideas, local knowledge and personal experience to your campaigns. You’ll make decisions about your own campaign activities and collaborate with other campaigners in your area.

This role is flexible and aims to fit around you. Time commitments for this role may vary depending on your activities and the campaigning you’d like to do. This is an ongoing role.

Apply 

1. Read through the role description carefully (available via file attached on the right hand side)

2. Apply online, and have a welcome chat with your support staff member

This is an exciting time to be joining UoGSU as we are implementing our new strategy. As an organisation we have been focused on communities, change and the education of our members.

We are looking for a trustee with experience and expertise in finance – this trustee will sit on our Audit and Risk committee. You will be a qualified accountant with experience of financial management, governance and oversight and an understanding of financial audit best practice. Previous experience of Audit and Risk committee work is of interest but not essential.

The individual appointed as trustee will need to be sympathetic to the aims of the SU and more generally share a commitment to the broader values of the student movement; student representation, student rights and the student experience – and the importance of students having a platform to organize together to help make these values a reality.

The role requires a careful balance; trustees need to respect the democratic will of the membership where possible but also be willing to think creatively, challenge constructively and point out potential risk. The Board is comprised of External Trustees, Officer Trustees and Student Trustees and oversees the work of a team of permanent staff a led by the Chief Executive.

An eye for detail to ensure the SU is being well governed and the ability to see future opportunities are also important.

The role is to serve on the board of trustees. Each term lasts 3 years and trustees can serve a maximum of 2 consecutive terms. Extensions are dependent on re-election to the board.

General candidate requirements:

All candidates will need to be comfortable reading and understanding financial information (or be willing to learn more about this aspect of the role). They should also have the following:

- An understanding of business management.
- A willingness and ability to devote the necessary time and effort to attend board andother meetings, including preparing and reading for those meetings.
- A willingness to speak their mind and contribute.
- Excellent communication and interpersonal skills.
- Analytical ability and good independent judgement.
- An understanding and acceptance of the role of a Charity’s Board of Trustees (including the legal duties, responsibilities, and liabilities of Trusteeship).
- A commitment to act in accordance with the Nolan principles for ethical conduct in public service and the SU own values.

Desirable but not essential:

-Recent experience of the higher education sector or of Students’ Unions.
-Experience or knowledge of board governance.

Commitment required

Board Meetings: There are 5 scheduled hybrid meetings each year, usually held early evening and lasting 2 to 2.5 hours, with extra meetings added if required (although this is rare). Each meeting will have associated reading and preparation work. Meetings are usually conducted face-to-face, but trustees may participate remotely depending on their schedule and other commitments.

Sub-committees: All trustees sit on a remote board sub-committee – the Audit & Risk or People Committee. These committees usually meet up to 4 times each year and are scheduled to fit trustee availability.

Board members will also need to be available to approve decisions electronically between meetings if required.
If feasible, Board members are also encouraged to visit the SU and observe major events such as Welcome.

Do you have a great idea to benefit people living with MS? At the MS Society, we campaign on a range of issues like welfare, treatments, care and support that people with MS need. We want to do more locally and want to support your ideas on making change happen. Together we can do more.

Perhaps you’ve spotted there are no blue badge spaces at your local supermarket? Or maybe your neighbourhood has no kerbs easy for wheelchairs to use? In this volunteer role, you’ll help drive change for people with MS in your community and develop your networking and influencing skills along the way.

As a campaigner you’ll bring your own ideas, local knowledge and personal experience to your campaigns. You’ll make decisions about your own campaign activities and collaborate with other campaigners in your area.

This role is flexible and aims to fit around you. Time commitments for this role may vary depending on your activities and the campaigning you’d like to do. This is an ongoing role.

Apply 

1. Read through the role description carefully (available via file attached on the right hand side)

2. Apply online, and have a welcome chat with your support staff member

The Community Support/Reach Out volunteer will be volunteering remotely, providing online support and guidance to visitors of The Forward Trust Website communicating in real time using web chat.

The Reach Out Service sits within our Recovery Support Department and is aimed at offering friendly and confidential listening support and assistance. The role involves utilising your communication skills to establish rapport with individuals seeking drug and alcohol help and or to talk about their mental health or other varied life challenges. You will be supporting people who are seeking help for drugs and alcohol help for themselves or from family members concerned for their loved one.
Training is provided to all volunteers to support them with their volunteering role and enable them to further their skills and experience with our client group.

ACCOUNTABILITIES

Time Commitment: We recommend that volunteers can commit to an average of 3 hours online per week for a minimum period of six months.

Service Delivery

- Be available for the duration of the shift to answer web-chat/calls as they happen.
- Engage with individuals in a friendly and empathetic manner.
- Gain an understanding of the individual needs and sign post to appropriate organisations for further support or explore specialist services as required.
- Link individuals into Forward Trusts community drug and alcohol services when required and link individuals into drug and alcohol help in other geographical areas where Forward Trust does not have a service.
- Report any Safeguarding concerns to shift supervisor and follow safeguarding procedures as appropriate.
- Respond to offline messages at the beginning of each shift.
- Debrief with and ask for support and guidance from Reach Out Coordinator regarding any concerns arising from web chat conversations.
- Provide handover to supervisor and/or next volunteers covering the shift prior to logging off
- To book shifts in a timely fashion and inform the Reach Out Coordinator of any need to cancel a shift at the earliest opportunity.
- Engage with support and supervision offered by placement supervisor.

CHECKS REQUIRED FOR THE ROLE

- 2 References (this may be from a keyworker, volunteer supervisor, tutor or sponsor if you are not able to provide a work reference)
- Enhanced DBS Check

 Perks and Benefits
TRAINING & INDUCTION

Induction training will be provided to the volunteer and will include the following E-Learning (Data Protection/GDPR/PECR, Safeguarding – Knowledge and Health & Safety – Knowledge).

A full induction to your team including placement specific policies and procedures. Additional volunteer training will be discussed and offered according to the need of the volunteer in placement.

 Skills You'll Need
Below is a list of the qualities that we are looking for from volunteers:

- If in recovery, to be 12 months abstinence from all mood altering substances.
- Must be over 18 years of age.
- Ability to use computers and IT equipment.
- To have good verbal and written communication skills.
- To have a clear understanding and maintain a high degree of confidentiality.
- To have a clear understanding of how to set and maintain boundaries.
- To have the ability to reflect and receive feedback.
- To be reliable, flexible and committed.
- To treat individuals with respect and dignity.
- To have the ability to follow instructions.
- To be committed to own learning and development.