Community volunteer roles in belvedere, greater london

This is an exciting opportunity to join a charity at the very start and to make a difference in shaping how we move forward.

Who are we looking for?

At present we are working towards being fully operational, over the next year Living Reasons will be looking to expand its reach and part of that journey is to collect analyse and report on information gathered during our work and from our Lived Experience Board who will hold focus groups to supply information to ensure that the work that we carry out as an organisation remains relevant and changes as people’s needs do.

This information and the reports that are created on the back of it, will also be used to encourage and campaign for change in wider society.

The role of Research and Analysis Co-ordinator will be to collate the data and create analysis reports for the organisation to use as part of our ongoing projects and look at new areas of work that comes from this data.

You don’t need to have lots of experience in this area, just the attention to detail and understanding of how such data is collected and reported, we want to do things differently, therefore those core skills, as well as a passion for the charity purpose, is more important than anything else.

If you think you would be good at this, please apply, we want to hear from you.

What is the plan?

The person who is starting the charity up is autistic, has ADHD, CPTSD and also multiple physical conditions that effect daily life and is part of the LGBTQ+ community and has faced a lot of issues in life because of these things.

Living Reasons is being created to fix what we think is a challenging situation that is getting harder to achieve every week, month and year in the current economic, political, environmental and societal landscape. It is not easily defined but we hope the charity objects below will help put context to what we want to achieve, what we can say is that below are the issues we are trying to address, how we do this will change as quickly as society does, but the issues we want to tackle are these:

1) Outdated and damaging employment practices

2) Accessibility to services

3) Limited employment, training and education opportunities

4) Lack of support during times of crisis or need

5) Lack of equity and agency for many people in society

6) Institutional discrimination that is not challenged

7) Abuse of the legal system at all levels

8) Abuse of power in government bodies

9) Poor access to healthcare

10)  Unequal treatment of many people in society by large corporations

11)  Assumptions made by wider society based on incorrect, outdated or discriminatory rhetoric that is used in daily life

12)  Outdated company engagement with the public

13)  Lack of support that is not talked about and not being addressed

Our Living Values -

Creativity

1) Imaginative Development (Individual)

2) Instilled Collaboration (Internal)

3) Changing The Status Quo (External)

Prospectivity

1) What Can You Do (Individual)

2) What Can We Do (Internal)

3) What Can They Do (External)

Revolutionary 

1) Inspire With Confidence (Individual)

2) Boundaryless Innovation (Internal)

3) Challenge Traditions (External)

Attentivity

1) Analyse and Redesign (Individual)

2) Rebel and Reform (Internal)

3) Enquire and Reimagine (External)

This is an exciting opportunity to join a charity at the very start and to make a difference in shaping how we move forward.

Who are we looking for?

At present we are working towards being fully operational, over the next year Living Reasons will be looking to expand its reach and part of that journey is to tap in to social media as a whole to communicate openly and confidently about the areas we work in. What we are doing, we feel is new and grabbing those opportunities.

With this in mind, we want people who have a specialist interest, experience in or want to learn more about one of more of the areas the Living Reasons will be working in and confidently host lives on social media or in our currently being built website option for video drop in live sessions that are two way conversations with people.

This role will mean having to deal with challenging members of the public, there will always be moderators to ensure the people taking part in the live session remain respectful but there may be the need to respectfully challenge people's opinions in an attempt to educate. 

Living Reasons will never shy away from complex conversations and being challenged on our stance, we are sure we will learn from these sessions as well.

So if you have a strong sense of general social justice, fairness, equality, diversity and equity in all areas of life and for all people, then this could be the role for you. Get in touch, and we can discuss in more detail.

What is the plan?

The person who is starting the charity up is autistic, has ADHD, CPTSD and also multiple physical conditions that effect daily life and is part of the LGBTQ+ community and has faced a lot of issues in life because of these things.

Living Reasons is being created to fix what we think is a challenging situation that is getting harder to achieve every week, month and year in the current economic, political, environmental and societal landscape. It is not easily defined but we hope the charity objects below will help put context to what we want to achieve, what we can say is that below are the issues we are trying to address, how we do this will change as quickly as society does, but the issues we want to tackle are these:

1) Outdated and damaging employment practices

2) Accessibility to services

3) Limited employment, training and education opportunities

4) Lack of support during times of crisis or need

5) Lack of equity and agency for many people in society

6) Institutional discrimination that is not challenged

7) Abuse of the legal system at all levels

8) Abuse of power in government bodies

9) Poor access to healthcare

10)  Unequal treatment of many people in society by large corporations

11)  Assumptions made by wider society based on incorrect, outdated or discriminatory rhetoric that is used in daily life

12)  Outdated company engagement with the public

13)  Lack of support that is not talked about and not being addressed

Our Living Values -

Creativity

1) Imaginative Development (Individual)

2) Instilled Collaboration (Internal)

3) Changing The Status Quo (External)

Prospectivity

1) What Can You Do (Individual)

2) What Can We Do (Internal)

3) What Can They Do (External)

Revolutionary 

1) Inspire With Confidence (Individual)

2) Boundaryless Innovation (Internal)

3) Challenge Traditions (External)

Attentivity

1) Analyse and Redesign (Individual)

2) Rebel and Reform (Internal)

3) Enquire and Reimagine (External)

We are looking for someone with a recognised financial qualification or substantial relevant charity financial experience to be our next treasurer, to ensure an effective handover from our current treasurer who comes to the end of their maximum term in October 2025.

Although this is an unpaid voluntary position, reasonable travel expenses will be covered.

Treasurer’s Duties

• Provide strategic financial advice, support and challenge to the board, Chief Executive and Head of Finance
• Maintain an overview of the organisation's financial affairs focusing on maintaining the organisation’s financial viability
• Review quarterly management accounts and advise on their implications and any necessary actions
• Represent and advise on all financial matters including the annual report and accounts
• Work closely with the Chair, CEO and Head of Finance to ensure the smooth financial running and continued financial health of the charity
• Help to deliver the strategy, focusing on increasing impact and sustainability through strengthening income streams and having a secure financial position

Time Commitment
The successful candidate will be required to attend:

• three two-hour teleconference Finance Sub Committee meetings and one face-to-face meeting per year (historically held in London);
• three two-hour teleconference Board meetings per year and one face-to-face meeting (historically held in London);
• Annual Conference in person, annually in November.

What are we looking for?

• Formal financial qualifications and experience are desirable, and it would be useful to have experience of charity finance.
• As an organisation, we work remotely, using IT solutions such as Teams, Zoom and SharePoint therefore location is not relevant, although you should be comfortable with the use of these technologies.
• The Treasurer must be able to analyse proposals and examine their financial consequences and report on these to the board.
• The Treasurer must be willing to be available occasionally for advice and enquiries as appropriate.

What difference will you make?
As a small charity, your contribution will be significant and effective. As part of Helplines Partnership’s Board, you will be helping directly to ensure the effectiveness of the organisation.

Equality, diversity and inclusion

HLP is committed to Equality, Diversity and Inclusion (EDI), supporting a fairer society through our work.

The aim of our board to reflect the diversity of our helpline communities and sector and to expose bias, provide richer discussions with well-rounded perspectives that will help trustees in their decision-making, which in turn will increase the charity’s legitimacy and impact.

We would particularly like to hear from people who:

• Are looking to be part of the strategic leadership of an established and highly respected charity
• Have, or are seeking to develop, experience in a non-executive role
• Are willing and able to devote the necessary time
• Care about mental wellbeing and helplines and feel motivated by our vision, mission and values

An informal discussion will be offered to interested candidates.  

All unsuccessful candidates will be told as soon as possible about their application status.

Work Experience Opportunity: Drug Bank Research Contributor

Project: LGBTQIA+ Inclusive Digital Health App – PRIDalLY
Organization: House of Chandra Kamala Ltd
Location: Remote (Work from Home)
Duration: 1–2 months | Part-time
Type: Unpaid work experience with Certificate & Reference Letter

About the Project
An AI-powered health platform designed for LGBTQIA+ individuals in India and the UK.

We are building a reliable, searchable Drug Bank (similar to BNF or Medscape) to help users understand:
- Medication uses
- Drug interactions
- Warnings for special populations
You'll be contributing to a one-of-a-kind digital public health tool with real-world impact.

Role: Drug Bank Research Contributor (Multiple Openings)

You’ll support the creation of a structured database of medicines, collaborating with:
- Pharmacy professionals
- A supervising clinical pharmacist
- A licensed psychologist
Your contributions may include:
- Common uses, dosage, side effects
- Drug–drug interaction mapping
- Risk warnings for special populations (e.g. pregnancy, renal/liver impairment)

�� Key Responsibilities:
Depending on your assigned focus, your work may involve:
1. Drug Sheet Creation
- Compile 300–500 commonly used medicines
- Record: Generic & brand names, dosage forms, indications, side effects, classifications
2. Drug Interaction Mapping
- Identify known drug–drug interactions
- Note severity and recommended actions (e.g. avoid, monitor, combine with caution)
3. Contraindication Mapping
- Highlight drugs to avoid in special populations (e.g. pregnancy, liver disease)
- Reference sources like BNF, CIMS, DrugBank, Medscape

✅ What You’ll Need
- PharmD / BPharm / MPharm (completed or ongoing)
- Knowledge of trusted drug sources (BNF, DailyMed, Medscape, RxList)
- Attention to detail
- Familiarity with Google Sheets or Excel
- Availability: 5–8 hours/week for 4–6 weeks

�� What You’ll Gain
- Certificate of Work Experience
- LinkedIn/resume reference from a UK-based company
- Real-world digital health research experience
- Priority for future paid roles at House of Chandra Kamala Ltd
- Mentorship in pharmacology and digital health innovation

�� How to Apply
Please send the following:
- Your name & contact details
- Your CV
- 2–3 lines on why you’re interested in this project
Subject Line: Drug Bank Internship – [Your Name]

�� We are committed to diversity and inclusion. LGBTQIA+ and underrepresented community applicants are especially encouraged to apply.

We are delighted to have secured funding to deliver a 24-month befriending programme. This exciting opportunity will support the delivery of our ambitious five-year strategy by: 

• Promoting Independence - ensuring more older people can stay independent for longer 

• Providing Connection - enabling friendship and social connection for olderPeople 

The befriending service will be provided through 2 different strands which aim to support older people in different ways based on the needs identified via an assessment. 

Clients will enter the strand that is most appropriate to their needs.

• Strand A: We will offer a local face-to-face service of up to 1 hour for 26 weeks. Strand A provision would be appropriate for older people who have experienced a recent life event, such as a hospital admission, bereavement or home move and who need time limited support and guidance to connect with suitable services and activities.

• Strands B: We will offer ongoing support either face-to- face of up to 1hour or by telephone between 30 minutes and 1 hour. Strand B provision is for older people leaving Strand A that require long term support or for those who are identified as needing ongoing face-to-face or local telephone befriending support on entry to theprogramme. 

Purpose of Role 

• Arrange and carry out assessment for new service users within the befriending service using the Guided Conversation approach, in order to gather appropriate information about the older person, their needs, and what a befriender will be expected (and not expected) to do. 

• Ensure that the person wants a befriender, has given consent, confidentiality has been discussed, and the person is able and willing to join the service. 

• Ensure that volunteers and service users are well-matched and that the service runs safely, effectively, and in line with organisational standards. 

Key Tasks 

• Carry out a needs assessment for new service users referred to the befriending service. It could be a telephone-based discussion or review of a referral form or a home visit. 

• Gather key information such as visit preferences, activity interests, potential risks, and any unmet needs. 

• Complete assessment forms and input information into the online database 

• Refer service users to other services where appropriate 

• Match service users with suitable volunteer befrienders 

• Introduce befriender and service user, and carry out a 6-week review with both parties 

• Maintain accurate records and liaise with staff throughout the process 

Skills and attributes Required 

• Good communication skills with a friendly approachable manner. 

• Confident using IT 

• Empathy and understanding of older people. 

• Understanding loneliness and social isolation. 

• Consistency and reliability.

• Understanding of Confidentiality. 

• Understanding of and empathy with the needs of older people. 

• Patience and Sensitivity. 

• Confidence to deal with emergencies. 

• Record keeping.

• Ideal for students studying Health & Social Care, though open to all. 

Support Provided 

• You will be inducted in cohorts with other volunteers. 

• Training for the role is provided including Safeguarding, Making Every Contact Count, Sexual Harassment and Building a positive volunteering experience and other more. 

• Ongoing support including regular supervision by the Volunteer Manager. 

• Goup supervision with other volunteers. Groups supervision is a safe place where you can share experiences, challenges, and successes, process emotion and learn from each other. 

• Reimbursement of agreed expenses.

• Access to an AGE UK Discount portal provided by Aon.  

• Monthly volunteer newsletter. 

• We hold an annual Volunteer Award event where we celebrate and recognise the contribution of our Volunteers! 

• Access to in-house training opportunities 

• You will receive supervision and support throughout your course placement from your named supervisor 

Benefits 

• Make a Real Difference: Have a direct impact on the lives of Making a Difference: Volunteering allows you to have a tangible impact on someone's life, particularly those in vulnerable situations. Helping older people can provide a strong sense of accomplishment and purpose. 

• Emotional Rewards 

• Intergenerational Connections 

• Learning and Skill Development 

• Enhancing Career Prospects 

• Building Empathy and Compassion 

• Giving Back to the Community 

• Social and celebration events 

• Placement Support: Ideal for Health & Social Care students—gain placement hours with supervision and guidance from a named supervisor 

• Insight into Care Needs. 

Commitment 

• We expect a minimum of 6 months commitment but would ideally prefer more of a longer-term commitment.

• Weekly commitment 2 to 3 hours.

Here’s 5 reasons you’ll love to volunteer in our shops:

1. It's fun
2. It's flexible
3. You'll learn and share skills
4. You'll be making a difference
5. You'll work with a great team

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.

Volunteering in the shop

Mary's Living & Giving for Save the Children is unique - a vibrant result of the generous gifts of local individuals and companies being turned around by the skills and passions of volunteer teams, to create a destination retail experience. Selling womenswear, menswear, shoes, and bags to household goods, our shops can be found in the London villages and bring in vital funds for Save the Children.

Our Ealing Green Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.

Why volunteer with Save the Children?

In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.

Skills and experiences we seek

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children.

We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.

What happens next?

After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related).

How to apply

Express your interest on email via the apply button.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests

Be trained to support young primary school children in numeracy, and help them to attain confidence and skills which will put them on a path to achieving their educational potential.

What will I be doing?

Numeracy, like literacy, is a vital life skill, but many children fall behind.

Following training, you will work one-to-one with six to eight year olds (school years 2 and 3) in a local state primary school to help them improve their confidence, enjoyment, and skills in maths. The school will select appropriate children who are behind in maths and likely to respond well to individual support.

Sessions are weekly, in school time, at a fixed time to be agreed between you and the school. Volunteers work one-to-one with each child for up to half an hour, normally with three children consecutively, for a total of about an hour and a half.

At each session, using games and other creative activities, you will support the child in learning or improving skills and gaining confidence in their own ability. The role is very much about helping the child learn, rather than you teaching.

Our Mentors (current or former teachers also volunteering with us) will provide you with direct support to help you plan sessions.

Where can you volunteer?

We partner with over 40 state primary schools across London - see our map on our website under "schools" then "partner schools"

Commitment

We ask volunteers to commit to a weekly session in school for the full school year. (Recognising that you will have to miss occasional weeks.)

What impact will this have?

You will be helping improve the educational and life chances of the children you work with. A child who is behind in maths aged six often develops a dislike for the subject and a belief that "I can't do maths" which can stay with them forever. Helping the child acquire skills and confidence can let them not just engage better with maths but can improve their whole attitude to education, giving them better chances in life.

Over half of the children we work with are "disadvantaged" in terms of being on pupil premium or having family difficulties. You will be giving these children support that may be missing at home.

You will not change the life of every child, but the experience of having a purposeful one-to-one relationship with a considerate adult from outside their family will be transformative for some children.

By helping to improve the performance of individual children, you are saving the teacher from having to devote so much time in class to them. This lets the teacher involve the whole class in better-received lessons, improving the educational experience for all the children.

What will I get out of it?

Training

Improving your coaching and interpersonal skills
Support through the year
Being active in your local community and meeting new people - including our other volunteers
Working with young children is (usually) fun and rewarding!
The great shared achievement when the child "gets it"

Some of our volunteers go on to a career in teaching.

We welcome - and we have - volunteers from a wide variety of ethnicities and backgrounds, reflecting the diversity of London. We will do our best to accommodate those with disabilities or access needs.

Who are we looking for?

At present we are working towards being fully operational, over the next year Living Reasons will be looking to expand its reach and part of that journey is to develop an online food bank, allowing people access to a food bank that may not get help through their local council/Job Centre and may only want to use the service online.

People may want to use the online service of a food bank for many reasons, whether due to disability or not. 

The role of Project Co-ordinator role will oversee this project with guidance and input from the trustees, lived experience board members and with the support of other co-ordinators that are relevant to the outreach, funding and running of the service.

You do not necessarily need experience of this kind of role but good attention to detail and task management potential will be key, we can work the rest out together. If you like the idea of this, please get in touch with us and we can arrange an informal chat.

What is the plan?

The person who is starting the charity up is autistic, has ADHD, CPTSD and also multiple physical conditions that effect daily life and is part of the LGBTQ+ community and has faced a lot of issues in life because of these things.

Living Reasons is being created to fix what we think is a challenging situation that is getting harder to achieve every week, month and year in the current economic, political, environmental and societal landscape. It is not easily defined but we hope the charity objects below will help put context to what we want to achieve, what we can say is that below are the issues we are trying to address, how we do this will change as quickly as society does, but the issues we want to tackle are these:

1) Outdated and damaging employment practices

2) Accessibility to services

3) Limited employment, training and education opportunities

4) Lack of support during times of crisis or need

5) Lack of equity and agency for many people in society

6) Institutional discrimination that is not challenged

7) Abuse of the legal system at all levels

8) Abuse of power in government bodies

9) Poor access to healthcare

10)  Unequal treatment of many people in society by large corporations

11)  Assumptions made by wider society based on incorrect, outdated or discriminatory rhetoric that is used in daily life

12)  Outdated company engagement with the public

13)  Lack of support that is not talked about and not being addressed

Our Living Values -

Creativity

1) Imaginative Development (Individual)

2) Instilled Collaboration (Internal)

3) Changing The Status Quo (External)

Prospectivity

1) What Can You Do (Individual)

2) What Can We Do (Internal)

3) What Can They Do (External)

Revolutionary 

1) Inspire With Confidence (Individual)

2) Boundaryless Innovation (Internal)

3) Challenge Traditions (External)

Attentivity

1) Analyse and Redesign (Individual)

2) Rebel and Reform (Internal)

3) Enquire and Reimagine (External)

Contract/Expected Commitment - 3 years fixed-term

About us

SurvivorsUK exists for men and non-binary people who have experienced sexual abuse, sexual assault or rape, or any survivor who thinks we’re the right service for them.

We support – by providing services such as a helpline, counselling, ISVA and groupwork.
We challenge – by raising public awareness of the issue, and dispelling myths
We build – by creating and facilitating networks for better access to help

We provide emotional support, information and signposting to survivors and anyone worried about someone they know, through a national website and webchat service (open until 8pm most evenings). Last year, 2,600 people contacted us via our webchat services and social media.

In London, we are the only organisation providing specialist services for men and boys, including individual counselling and therapeutic group work. Across London, we provide the capital’s only Independent Sexual Advisor (ISVA) Service that helps men and boys through the criminal justice system.

Purpose of Role

This is an exciting time to be joining SurvivorsUK, as we look to expand our Board with committed professionals bringing their expertise in the following roles:

• Clinical Trustee
• Fundraising Lead Trustee
• Legal Lead Trustee
• Finance Lead Trustee

The organisation is currently reviewing our strategy and our new Trustees will bring complementary skills to help shape our work and plans for the future. SurvivorsUK is a well respected and financially stable charity delivering high quality, in-demand services to our beneficiaries.

We are looking for experienced people with passion, professionalism and commitment to help ensure we continue to deliver high quality services to those we support.

Main responsibilities of all Trustees include:

• To set and maintain the vision, mission and values.
• To ensure that SurvivorsUK pursues its objectives as defined in its governing document.
• To maintain proper financial control and ensure that SurvivorsUK applies its resources exclusively in pursuance of its objectives.
• To develop strategy and support the operational management of the organisation.
• To ensure that risk is assessed and managed effectively.
• To promote SurvivorsUK and its values, and act in the best interests of the charity.

To see the responsibilities and personal specification for each role, please click the specific job description below for more information:

Clinical Trustee recruitment pack
Fundraising Lead Trustee recruitment pack
Legal Lead Trustee recruitment pack
Finance Lead Trustee recruitment pack

Time Commitment

Usually there are six Board of Trustee meetings and one AGM per year. In addition, Trustees are expected to be part of a Board sub-committee.

Board meetings are generally held in the evening.

Trustees are also expected to attend occasional training and public or private events, e.g. supporter/fundraising events, strategic away days etc.

How to apply

To express an interest in the role and to be considered, please select your preferred application pack and submit the following:

• An up-to-date CV.
• A supporting statement that addresses the person specification in the recruitment pack and outlines your motivation for applying.

At SurvivorsUK, we are committed to creating an inclusive and supportive work environment where everyone is empowered to bring their full, authentic selves to work.

We especially encourage applications from individuals who reflect the diversity of the communities we serve, including men, non-binary, Black, Asian, Mixed Heritage, Trans, disabled people, and those from other marginalised groups. We recognise and value the unique experiences that arise from the intersections of these identities, and we particularly welcome applications from people with lived experience or a strong understanding of the issues faced by our service users.

We also understand the importance of work-life balance and are open to discussing flexible working arrangements, including job share opportunities, to support candidates with caregiving responsibilities or other needs.

If you require any adjustments during the recruitment process or have any accessibility needs, please let us know. We are here to provide any support necessary to ensure the process is inclusive for you.

The International Council of Museums in the United Kingdom (ICOM UK) is seeking a new trustee with strong financial acumen and a passion for the museums and heritage sector and working internationally to be the Finance Lead on our Board. This is a strategic finance role to support the Strategic Director and advise the Board of Trustees in respect of the conduct of the charity’s financial affairs.  

The role requires experience and skills in financial planning and management, preferably in a charity and/or company, along with the ability to understand and communicate the impact of decisions on the organisation’s finances. 

We welcome applications from professionals with the skills, knowledge and lived experience that will strengthen and diversify our Board. 

 For further details on the roles and ICOM UK, you can view our Finance Lead Trustee Recruitment  Pack. 

We are looking for trustees who will offer challenges, experience, and expert knowledge to help us think differently. We are looking for individuals who will take an active role in the governance of the Charity and support our expansion objectives - to remain financially stable whilst actively growing our volunteer network, our geographical coverage and our paid services to increase the number of families and young people we can support each year.

Person specification:

• Good, independent judgement and strategic vision.

• Commitment to the organisation and a willingness and ability to devote the necessary time & effort to the role.

• An understanding of, or interest in, special educational needs and disability affecting children and young people and their families.

• Skills to analyse proposals, examine their strategic consequences and make concise recommendations as part of the Board.

• Ability to cooperatively work with the whole team of trustees, and with employees and volunteers.

• Willingness to speak your mind and appropriately challenge other trustees and employees; but also listen to the views of different people before reaching a decision.

• Secure personal access to digital communication technology with an ability to competently and efficiently use those resources.

• Willingness to be available to employees for advice and enquiries on a scheduled or ad-hoc basis.

The ideal applicant would also possess the following:

• Extensive networks, and a willingness to draw on contacts as appropriate.

• Experience of working at a senior management / leadership level.

We are keen to hear from anyone who has a passion for our cause and feels that their experiences and expertise could be beneficial to our Board.

If you would like to be considered, please contact us for an application form link and provide a copy of your CV.

The application process will comprise of a two-stage interview, followed by referencing. We anticipate that successful applicants will be invited to join the Board in Autumn 2025.

We look forward to hearing from you.

The role in a nutshell: 

Lead volunteers help to keep Age UK charity shops running like clockwork and are an essential part of our retail division. Our charity shops raise vital funds, which aid and support a wide range of services which Age UK delivers. If you have some free time available and have a passion for retail management, we can help you find a new sense of purpose in your life. 

What will you be doing? 

As this is such a key role, the task list for this role is understandably lengthy.
Key activities include but are not limited to the following:
•To assist in the security of the shop and its stock, and bank takings when required. Opening the shop or securing the shop at close of business when required. 
•Ensure cash handling processes and procedures are adhered to and exchanges and refunds actioned promptly. 
•Ensure Health & Safety regulations are understood and complied with; Alcumus (incident reporting and health & safety check recording system) understood and completed.
•Ensure compliance with all organisational policies and procedures.
•Always deliver great customer service.
•Support other volunteers, ensuring gift aid is captured on both donations and sales.
•Provide training and support on the till to other volunteers as required. 
•General retail duties - again not limited to but including- accepting donations (stock or cash), promote gift aid, operate till, take phone calls and deal with enquiries, keeping the shop clean and tidy, pricing, displaying and sale of donated goods and merchandise.  Deal with refunds and customer complaints.
•Live Age UK’s values; follow our code of conduct and our Diversity; Equity and Inclusion policy. 

How would you be supported in this role? 

When you become part of our team, you will receive a mixture of e-learning and ‘on the job practical training,’ to get you started. As you progress in the role, you will receive refresher training and ongoing support. We will also reimburse ‘role-related expenses’ and provide further opportunity to shape the volunteering that you do. To be a Lead Volunteer we do have a specific training plan we would need you to complete. 

Why do we need volunteers in this role? 

Lead volunteers have an important part to play in the ongoing success of our retail division, as they help us raise funds though our shops, to reach and support more older people. Occasionally we find ourselves in a position where no paid staff are available to open the shop which disappoints customers and donors alike; and decreases the funds we can raise to support people in later life. Lead volunteers give an additional layer of flexibility to help us keep our doors open. 

Additional information: 

We offer a wide variety of flexible shifts for volunteers, to fit around your personal circumstances. However for this role there will be times when we do make a specific ask of you. 

What skills, interests or experience might be helpful in this role? 

We welcome applications from people with a wide range of skills and experiences. For this role, previous experience of working in retail would be a real advantage; and you would need to show commitment and regular attendance to ensure you are fully up to speed with our policy and procedures; and what’s going on in the shop. If you are looking for a career in retail and looking to gain some crucial experience this could be the ideal role for you-equally if you are retired but keen to keep your hand in; we could really benefit from your experience! Therefore, if you are a team player and open to learning whilst following Age UKs policies, you will be an excellent addition to our ever-growing team of amazing volunteers. Our shop teams are stronger when they are inclusive and representative of their communities, so we will do our absolute best to find a role that works for you. 

London City Mission (LCM) shares the gospel alongside the local church of London, equipping everyday Christians to lovingly bring a message of hope in Christ to those least likely to hear it.

Webber Street is LCM’S Day Centre for people who are homeless - based just around the corner from Waterloo station. We welcome up to 70 guests a day - we seek to give them not only relief from life on the streets, but also help in taking the first step out of homelessness.

We also seek to meet the emotional and spiritual needs of guests, as well as the physical ones, to help restore some of the dignity that life on the streets has taken from them and to share the life-transforming news of Jesus!

Role Description:

Morning Volunteer (Mondays to Thursdays 8:00-12:30)

This role involves serving our guests breakfast at our morning sessions when we usually have around 60-80 guests each session. Our volunteers come from many walks of life, backgrounds and church traditions, we want to make the best use of your gifts to connect with all of our guests and provide relevant support to them.

No. of volunteers required:  3 each morning

Afternoon Volunteer (Mondays to Thursdays 13:00-16:00)

You can also join us in helping at our weekly afternoon sessions when we have a smaller number of guests. Perhaps you have a gift of listening and coming alongside others; maybe you have artistic gifts where you can come up with new ideas for art and crafts activities and taking the lead in making these happen; maybe you have the skills to help the men with their CVs; maybe you like to show hospitality in welcoming our guests or have a heart serve drinks and refreshments; you can also join or be the lead of our weekly Bible Group.

Our weekly afternoon schedule are as follows:

Mondays- Arts group

Wednesdays- Bible group

Thursdays- Drop in (fortnightly)

No. of volunteers required:  2 each afternoon

Women only space (Fridays 9:00-12:30)

This is a designated safe space for women guests which operates once per week at our centre.  You can join our team if you would like to support our women guests.

Note: This is for female volunteers only

Centre Team

This role involves supporting the centre practically by working in our clothes store, assisting in the kitchen, and doing other practical jobs around the building such as maintenance. It's a hands-on type of role but a vital part of the ongoing ministry of Webber Street.

General Tasks

The role of volunteers at Webber Street Day Centre is to welcome and care for our guests from homeless communities. You will help to ensure smooth operation of the Day Centre by preparing the space and leaving, to help with respective activities based on its weekly programme. Specific duties will include some of the following:

Morning sessions:

o Meeting and welcoming the people who come to Webber Street Day Centre

o Assisting our staff and other volunteers in preparing the room for our guests and leaving it clean and tidy at the end of the session

o Socialising and chatting with those who attend

o Having gospel conversations with our guests

o Praying with guests at their request

o Signposting guests to where they can get help and advice

Afternoon sessions:

o Similar to the tasks in morning session, while volunteer may lead or help with art and craft activities, lead or help with bible group, welcoming guests and help with refreshments.

About You

We are looking for Christians have a compassionate heart to care for those on the margins of society and want to put their faith into action by serving.

We want to make the best use of your gifts and experience, as well as finding a time that fits with your schedule, so we’ll work with you to define how we can serve best. We have volunteers commit to come weekly, fortnightly or monthly etc.

You should be comfortable sharing your faith with guests at natural opportunities.

Who are we looking for?

We are looking for a Trustee who is passionate about arts and social

justice, who wants to make a difference and is able to compliment our

Board of Trustees, Artistic Director, and Executive Director as we work

together to develop the impact and profile of Cardboard Citizens. We

believe that the need for Cardboard Citizens is as urgent as it ever has

been with the current external environment and the challenges for our

communities with experience of homelessness and poverty.

Whilst we’d like to hear from applicants from a range of backgrounds and

experiences, we are particularly keen to hear from those with skills in any

of the following areas:

·Digital, New Media

·Communications / public relations

·Environment & Sustainability

·Development

·Strategic partnerships

The general attributes we’re looking for in potential Trustees include:

·Good judgement

·An ability to think creatively and strategically

·An ability to collaborate and work as part of a team

·Effective interpersonal skills

·An active commitment to equity, diversity, and inclusion

·An ability to command trust and respect

·An understanding and acceptance of a Trustee’s legal duties and

responsibilities

·A willingness to devote the necessary time and effort required

What we ask of you:

·To serve an initial term of 4 years, with the possibility of re-appointment

until 8 consecutive years’ service has been reached.

·To attend 4 x 2-hour Board Meetings a year, committee meetings as

required, as well as an annual Away Day.

·To attend events, performances, workshops and other engagements, to

gain a full experience of the breadth of Cardboard Citizens work.

·To sit on one of the Board’s Committees.

·To provide specialist advice and expertise as required and appropriate.

·To advocate and champion Cardboard Citizens’ work, values, ambition,

and strategic direction.

In total, Trustees usually commit the equivalent of 10 days per annum to

their role.

What you can expect from us:

·The opportunity to help shape the future direction of a dynamic theatre

company driving social change, and be part of an active, loyal, and

engaged group of Trustees.

·Flexibility when it comes to attending meetings either in person or

remotely via video call.

·A full Trustee induction with current Trustees and permanent staff.

·Regular training and development opportunities.

·An offer of an annual 1-2-1 with the Chair.

Please note that Trustee roles are voluntary and therefore unpaid, but reasonable expenses will be covered.

Please don’t hesitate to get in touch with us if you’re not sure because of,

for example, your working hours, employment status, caring

responsibilities, level of experience, socio-economic or cultural

background or access needs. We would still love to hear from you so we

can talk about any concerns.

We actively encourage people from a variety of backgrounds with

different experiences, skills, and stories to join us and influence and

develop our working practice. By taking positive action around diversity

(as permitted in the Equality Act 2010), we will offer initial conversations

to candidates who self-identify with any of the following groups that we

have identified as underrepresented in our workforce and the wider

cultural sector:

People of African, Caribbean, South Asian, East Asian, Southeast Asian,

or mixed heritage, and others who identify as part of the Global

Majority

Candidates with lived experience of homelessness or poverty

Deaf, disabled, and/or neurodivergent candidates

LGBTQIA+ candidates

Candidates with care experience (e.g., those who have been in foster

care, residential care, or other forms of local authority care)

What to send

Either:

Letter (no more than 2 sides of A4)

OR

Video (no more than 5 minutes)

OR

Audio (no more than 5 minutes)

telling us why you are interested in the role and what skills and

experience you would bring to Cardboard Citizens

An up-to-date CV

Contact details for one referee who knows you professionally

A completed Equal Opportunities Monitoring Form linked to the

vacancy page on our website. The information on the monitoring

forms is anonymous.

Please send your application by 26 September. Interviews will be

planned at a mutually convenient time in the week of 6 October. Please

let us know some availability when you apply.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.