Community volunteer roles in bridlington, england

We are seeking a passionate and committed Trustee to join our Board and help guide our strategic growth. This is an exciting opportunity to contribute to an organisation that places local people at the heart of creating positive change. We are particularly interested in recruiting candidates that have skills in finance and legal compliance.

As a Trustee, you will:

Strategic Leadership
o Help shape our strategic direction and ensure we fulfil our charitable objectives
o Monitor progress against our "Empowering Futures" 2024-2026 strategy
o Contribute to developing future strategic plans

Governance
o Ensure the charity operates within its governing document and legal framework
o Safeguard the charity's reputation, values, and integrity
o Approve policies, annual budgets, and financial statements
o Ensure proper financial controls and risk management systems are in place
• Financial Oversight
o Review financial performance and ensure financial stability
o Ensure charitable funds and assets are used appropriately
o Support the development of diversified income streams
• Advocacy
o Act as an ambassador for The Mason Foundation
o Use your networks to support our mission and expand our reach
o Promote our work and impact to potential partners and supporters

Safeguarding
o Ensure appropriate safeguarding measures are in place to protect vulnerable individuals
o Foster a culture where safeguarding is everyone's responsibility

What You'll Bring
• Strategic vision and good judgment
• Commitment to our mission of reducing inequalities
• Willingness to devote time and effort
• Ability to work effectively as part of a team
• Understanding of charity governance (desirable)

What We Offer
• The opportunity to make a real difference to vulnerable communities
• A supportive and collaborative board environment
• Induction, training, and ongoing development
• The chance to be part of our exciting growth journey

What We Offer
• The opportunity to make a real difference to vulnerable communities
• A supportive and collaborative board environment
• Induction, training, and ongoing development
• The chance to be part of our exciting growth journey

Help children as Trustee of an innovative, enterprising Tees Valley Charity that is increasingly supporting children in care through fostering and a planned residential provision. Join an agency that transforms children's lives.

What will you be doing?

You will join us at an exciting time as we pursue growth of fostering and residential services, as well as growth of our early help offer. 

You will work across the Charity and the subsidiary fostering company (which we will amalgamate back into the parent Charity). 

You will have a particular focus on helping the fostering agency drive growth, ensure regulatory compliance, and deliver excellent care for children and support for foster parents. You will provide support and challenge to the management team.

You’ll contribute 2 to 6 hours a month. The Charity board meets every 8 weeks (shifting to quarterly after September) and the fostering board meets every 8 weeks. 

You’ll join a Charity that’s brought £millions of investment into Tees Valley and that helps over 1000 local people a year. We’ve been runners up at the national Charity Governance Awards and ‘community’ winners at the Hartlepool Business Awards. 

We are looking for experienced professionals who share our values and want to help. 

What are we looking for?

At this time we are specifically looking for Trustees with some of these areas of skills or experience:

Business development 

Safeguarding management

Fostering or children's residential care or childrens social work management 

Financial management 

What difference will you make?

We want to help children and family members heal from trauma, primarily through helping them develop a network of nurturing, loving and appropriately challenging relationships with people in their close and wider communities. Any small surplus we make from helping children in care will be diverted into work to help families stay together and thrive. You will join a team that strives to make this difference. You will help ensure the Charity keeps a strong focus on children and young peoples needs whilst being sustainability and ensuring the agency manages the risks associated with growth and investment in new services. 

Before you apply

After expressing an interest through the site, we'd welcome an initial conversation with our CEO and/or Chair. After that, we usually  take applications to the Board for consideration. This is usually quite a quick process. 

While gaining invaluable experience in recruitment, human resources and NFP Social enterprise,                           practice your passion within real-life scenarios.

We are looking for Recruitment Managers to join our team. The ideal candidate will play a vital role in sourcing, engaging and will help us build a diverse and dedicated team to support our brand messages and visions.

If you are enthusiastic, passionate and dedicated about building a dynamic team and are excited to contribute your recruitment skills to a meaningful cause, join us as a Recruitment Manager Volunteer. Together, we can create a positive and lasting impact in our community.

Please note the role is a voluntary position and could be entirely remote. Any incurred reasonable expenses will be paid.

Responsibilities:
- Collaborate with HR and leadership team to understand needs, roles and requirements.
- Develop and implement effective recruitment strategies and campaigns.
- Utilise online platforms, social media, and community networks to advertise opportunities.
- Assist with review applications and inquiries, and assess candidate suitability.
- Conduct interviews with potential candidates to determine their skills, motivations, and alignment with our values and visions.
- Maintain a database of potential and current candidates and keeping track of their skills, interests, and availability.
- Work closely with leadership team and other team members to ensure a seamless transition from recruitment to engagement.
- Regularly report on recruitment metrics and effectiveness to the leadership team.
- Continuously seek opportunities to improve recruitment process.

Requirements:
- Excellent communication and interpersonal skills.
- Ability to effectively market and promote opportunities.
- Experience in recruitment, human resources, or volunteer management is a plus.
- Highly organised with the ability to manage multiple tasks and prioritise effectively.
- Proficiency in using online platforms, social media, and communication tools.
- Dedicated and willing to learn.
- Committed to our values and mission 

Please send your CV and a brief cover letter outlining your interest and relevant experience. We look forward to reviewing your application and discussing how you can become a vital part of our team.​

ABOUT TESYouth 

TESYouth (Training, Employment Opportunities & Social Development for Youth) is a NFP social enterprise which focuses on improving the rate of youth employment, through volunteering, interactive and skill-based workshops, work-experience and training programmes. Together with our strategic partners, we collaborate with organisations to provide youth to develop their skills, and to assist in achieving their career aspirations.

Women's Aid Luton is seeking a visionary and dedicated Chair of the Board to lead and support the transformation and growth of our small yet impactful charity.

Women’s Aid Luton supports over 800 of society's most vulnerable women and children each year, helping them escape horrific abuse and violence. We provide a safe haven across our five refuges in Luton, operate a helpline, and offer bespoke assistance for families. Our services include access to legal advice, mental health support, employment assistance, and resettlement aid.

One of our refuges is dedicated to women from South Asian communities, with staff who speak Punjabi, Bengali, and Urdu. We also have a refuge for single women with complex support needs, such as mental health issues and drug and alcohol dependencies, often stemming from the trauma of domestic violence and abuse.

In addition to our direct support services, we focus on prevention and intervention by working with schools to raise awareness of domestic abuse. We are committed to disrupting exploitative and abusive relationships to prevent loss of life and reduce the long-term economic and social costs to society. Our services contribute to creating a safer, more compassionate community, supporting women and children from diverse socio-economic, religious, and cultural backgrounds, including those with complex needs.

With the current challenges facing our sector, we are focused on creating financial sustainability and resilience within the organisation, focusing on a robust funding strategy and a dynamic response to risk.

Our current Chair will come to the end of their term next year, and therefore we’re seeking a new Chair to support the charity in delivering our vital work.

The Chair of Trustees is a pivotal role within our organisation. Your leadership and dedication will be instrumental in ensuring we not only maintain but also expand our vital support and services for those in need. By guiding our strategic vision and fostering a culture of compassion and excellence, you will directly impact the lives of countless vulnerable women and children, helping them rebuild their lives and find hope for the future. Your commitment will drive our mission forward, creating lasting change and a safer, more supportive community for all.

What are we looking for?

EXPERIENCE

• An understanding and passion for the violence against women and girls sector
• Significant experience as a non-executive
• An understanding of UK charity governance and working with or as part of a Board of Trustees
• Experience of operating at a senior strategic leadership level
• An ability to network with both internal and external stakeholders.
• Sensitivity and discretion in dealing with staff and service user issues.
• Significant experience and success in leading groups of people in either a professional or voluntary capacity to achieve results.
• Experience of chairing meetings.
• Significant experience of managing, motivating, and developing people.
• Strong experience of developing, deploying, and evaluating strategic plans with a view to maximising impact and benefit.
• Experience of financial management and a broad understanding of charity finance issues

 SKILLS AND ABILITIES

• Exceptional leadership skills; able to cultivate effective collaboration but also comfortable in taking responsibility for difficult choices.
•  Effective strategic communicator: able to articulate Women’s Aid Luton’s vision and engage and inspire others both within the organisation and externally.
• Highly effective relationship and alliance building abilities.
• Sound judgement with high capacity for self-reflection.
• Capacity to support both Board and Executive development.
• An ability to work within the realistic expectations and limitations for the Charity

ATTRIBUTES

• Dynamic leadership style that guides and inspires the Board and Executive to fulfil their respective responsibilities.
• A strong personal commitment to improving Equity, Diversity, and Inclusion.
• Collaborative approach with excellent interpersonal skills.
• A strong personal commitment to Women’s aid Luton’s vision and mission replace with: Demonstrate a strong and visible passion and commitment to the charity, its strategic objectives and cause
• Demonstrate tact and diplomacy, with the ability to listen and engage effectively
• Strong networking capabilities that can be utilised for the benefit of the charity
• Ability to commit time to conduct the role well, including travel and attending events out of office hours

TERMS OF APPOINTMENT

The initial appointment is for a three-year term but can be extended for one further term for a maximum of six years. 

 “Joining Women’s Aid in Luton as a Board member has enabled me to use my professional expertise in a way that gives back to the community. I know that all the energy and time I give is helping to strengthen the organisation and ultimately the women and children it seeks to support. Joining the Board has been immensely rewarding and I highly recommend it as a valuable way to volunteer your time for a good cause.” – current Board Trustee at Women’s Aid in Luton.

Due to the sensitive nature of this role, we will be considering female volunteers only for this post in accordance with the provisions of the Occupational Requirement (Equality Act 2010, pursuant to schedule 9 part 1). Applicants will be required to have a satisfactory enhanced disclosure through the Disclosure and Barring Service.

We actively encourage applications from women from a variety of backgrounds, and with a range of skills and experiences. We are particularly interested to hear from women from Black, Asian and minoritised communities and women who have personal experience of domestic abuse.

If you have some time, energy and interest in the domestic abuse sector and believe you can make a difference to Women’s Aid Luton, we would love to hear from you.

Position Overview:
The Customer Service Representative (CSR) plays a dual role in driving programme enrollment and delivering exceptional service to prospective participants. Focused on sales and outreach, this position generates leads, conducts cold calls, and converts inquiries into enrollments for the employability and skills development programme. With a strong emphasis on meeting sales targets, the CSR will articulate the programme’s value proposition, address concerns, and guide prospects through the enrollment process while maintaining a participant-centric approach.

Key Responsibilities:

1. Sales & Lead Generation:

   • Proactively identify and engage potential participants through cold calling, email campaigns, social media outreach, and community partnerships.

   • Achieve monthly enrollment targets by converting leads into committed participants, tracking conversion rates and pipeline progress.

2. Participant Onboarding:

   • Serve as the first point of contact for inquiries, providing detailed information about programme benefits, eligibility criteria, and enrollment steps.

   • Guide prospects through the application process, ensuring a seamless transition from inquiry to enrollment.

3. Customer Relationship Management (CRM):

   • Maintain accurate records of leads, interactions, and conversions in the CRM system.

   • Follow up with prospects to address concerns, nurture interest, and close enrollments.

4. Reporting & Feedback:

   • Provide weekly updates to the Programme Lead on sales performance, challenges, and market insights.

   • Share participant feedback to improve programme positioning and outreach strategies.

1. Compliance & Ethics:

   • Adhere to organisational policies and ethical standards in all sales activities, ensuring transparency and respect for participant needs.

Required Qualifications:

• Education: High school diploma required; Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.

• Experience:

  • 2+ years in sales, telemarketing, or customer service roles with a proven track record of meeting/exceeding targets.

  • Experience conducting cold calls, managing leads, and closing conversions.

• Skills:

  • Strong persuasive communication and active listening skills.

  • Proficiency in CRM systems and Google products (Forms, Docs, Sheets, Slides).

  • Ability to articulate complex programme details in a clear, motivating manner.

  • Resilience in handling objections and rejection.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Who are we?

We are Buttons & Bubbles CIC. We work to increase inclusion and representation across society for disabled families.We have several different services including inclusive characters, sensory workshops, resources, events, advocacy and more.

What are we looking for?

Are you looking for a volunteering opportunity that you can do in your own time and without having to leave the comfort of the sofa? Do you have a good imagination? Are you interested in graphic design? Or have an artistic flair?

We’ve created ‘Bubble World’ which is home to our characters. We have had some graphics made for ‘Bubble World’ but we would love more! We can then use them and others such as little Santa Hats, Pumpkins and Easter Eggs to keep creating our resources and activity packs.

What do we expect?

• Be willing to undertake our training programme which will be done virtually and at a time to suit you.

• Have an Enhanced DBS check (preferably be on the update system)

• Sign our volunteer contract. (If you disagree with anything in it please do discuss it with us and we will be happy to have a conversation and make small changes if appropriate).

• A positive attitude to disability and illness. We are happy to answer questions on this.

What can you expect?

• A community group that does not currently operate a rota system of any kind. Youdon’t have to regularly commit your time.

• A kind, caring, nurturing company who cares about people, staff and volunteers. Our aim is to keep your wellbeing at the centre of our work.

• A very positive and proactive approach to disability and illness. Any and all accommodations will be made that you require. If there is anything you wish to discuss in private please email us and we will arrange a confidential chat.

Benefits to Volunteering with Buttons & Bubbles CIC

• Gaining valuable experience and improving your confidence

• Allows you to explore potentially different areas of interest.

• Make a difference to community

• Develop your current skill set and gain new skills.

• Displays your level of commitment to future employers.

• Displays your ability to balance and schedule your time effectively when seeking future employment.

For further information or to apply email us and we will be more than happy to have a chat. 

Please note we are looking for volunteers who are based in the UK. 

Welcome to Unlock YOUR Potential, a dynamic charity thats dedicated to transforming lives and empowering individuals from socio-economically disadvantaged backgrounds. We are passionately committed to creating new pathways for positive change through our comprehensive programmes and holistic support.

Our Vision: We envision a world where every individual has the opportunity to unlock their full potential and make meaningful contributions to society.

Our Mission: Our mission is to empower, inspire, and support those facing barriers and challenges. We deliver tailored programmes that foster skills, confidence, and networks, paving the way for success.

Our Values:

• Passion: Our work is fuelled by a deep care for the communities we serve.

• Results: We are driven by the tangible outcomes and achievements of our beneficiaries.

• Innovation: We constantly seek innovative methods to enhance our programmes.

• Collaboration: We believe in the power of partnership and inclusivity.

• Integrity: Our operations are marked by professionalism, ethics, and transparency.

At Unlock YOUR Potential, we will be offering a suite of transformative programmes and services designed to empower individuals from socio-economically disadvantaged backgrounds. Our holistic approach addresses key areas such as employment, education, life skills, mentoring, and personal development.

Graphic Designer:

We are seeking a talented and creative volunteer to join our team as a Graphic Designer. This is a one off or regular volunteer role and is crucial in designing a variety of urgent and important items such as social media posts and motion graphics, volunteer booklet, branded documents like recruitment packs, participant forms, training manuals, internal posters (e.g., safeguarding and values), and much more. 

Key Responsibilities:

• Design visually appealing and brand-consistent graphics for social media posts and other digital platforms.
• Create a comprehensive guide booklet on Unlock YOUR Potential.
• Develop branded documents including recruitment packs, participants forms, training manuals, and internal posters.
• Collaborate with the team to understand design requirements and deliver high-quality visuals.
• Ensure all designs align with our mission and values, effectively communicating our message to the community.
• Manage multiple design projects simultaneously, meeting deadlines and maintaining quality.

Qualifications and Experience:

• Proven experience in graphic design, preferably in the non-profit sector but not essential.
• Proficiency in graphic design software.
• Strong creative skills and an eye for detail.
• Ability to work independently and as part of a team.
• Excellent communication and interpersonal skills.
• Passion for social impact and creating opportunities for those facing socio-economic challenges.

Time Commitment:

• This volunteer role offers great flexibility to fit around your life. You can design one-off items or design regularly for us.

Together, let’s unlock potential and create positive change.

Unlock YOUR Potential

• BREAKING BARRIERS 
• UNLOCKING POTENTIAL

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health and safety measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind
• Access to Sense discounts and advice, including cashback and discounts on hight street brands, as well as 10% off at Sense charity shops.

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

 Fundraising Associate (Voluntary Position)

 About Emergency Nutrition Network (ENN)

 Emergency Nutrition Network (ENN) is recognised for its work to reduce undernutrition globally. We enhance the effectiveness of nutrition policy and programming by improving knowledge, stimulating learning, connecting key actors and building evidence. We are passionate about being network-driven, independent and evidence-based. 

Our vision is that every individual caught up in a nutritional emergency, or suffering from malnutrition anywhere in the world, gets the most effective help possible.  We undertake knowledge management, research, and advocacy to support national governments, civil society, UN agencies, donors and academic organisations, and communities of practitioners. Through our work and collaborations, we support agencies and individuals to implement evidence-based nutrition programming, predominantly in low- and middle-income countries and in fragile and conflict-affected states.

ENN has its head office in Oxfordshire, UK. ENN is financially supported by foundations and trusts, bilateral donors, international non-governmental organisations and United Nations agencies. For more information about ENN see our website. 

What we do

ENN’s work includes our “Field Exchange” publication that provides up to date information from research, programme learnings, and news from the sector, generated by practitioners, and distributed to our large network of researchers, practitioners and policy makers globally.  We have projects specialising in Infant Feeding in Emergencies, Wasting and Stunting, Maternal and Adolescent Nutrition and support for Small and Nutritionally at-risk Infants under six months & their mothers and also manage a peer-to-peer forum offering timely answers to the questions challenging those on the front line of providing services to treat and prevent malnutrition in the world.  ENN does not directly implement programmes but works to improve the effectiveness of all nutrition practitioners by helping to shape policy and practice at global and national levels.

Our Funding

ENN receives funding from governments, UN agencies, private foundations through grants and agreements, as well as contributions from partners.

This Role

The Emergency Nutrition Network intends to expand its funding base.  To do this we would like to open funding opportunities with the private and corporate sectors, new foundations and other donors that may have an interest in working to improve nutrition for people in emergency and high malnutrition contexts. 

The work will involve identifying potential funding sources, developing relationships and helping to finesse opportunities that can match ENN with potential funders.  This role will work with colleagues and will be closely supported by the CEO and technical team.

The position will report to the CEO. 

About You

We are looking for someone who would enjoy the challenge of working with a charity to raise funds to provide support for projects and practitioners working in difficult and resource poor situations to treat and prevent malnutrition. 

If you have experience in the private or corporate sector, and skills that you believe could enable you to fundraise, we would love to hear from you.

Terms and Conditions

Hours of work: fully flexible/negotiable

Location: Oxford area ideally, but the work does not need to be office based, so other locations should be workable. 

Remuneration: This is a voluntary or pro bono position, however, reasonable expenses can be reimbursed for travel and subsistence in line with ENN’s policies.

To apply

Submit a brief CV as well as a short covering letter setting out how your past experience demonstrates your suitability for the role 

Please note: ENN does not intend any employment relationship to be created from this voluntary position, either now or at any time in the future.

We're seeking a volunteer who can take up the challenge of being our first ever Graphic Designer at URBAN YOUTH. A brand new youth work organisation in London.

Who Are We?

We're setting up a new youth project in London called Urban Youth, that aims to create a positive community for young people that will offer a number of activities and programmes that forge connections by getting young people together and away from their phones and social media to active take part in fun and engaginging interactive activities that create memories, boost confidence and resilence and teach key skills for life that young people can take with them into adulthood, helping to build their future.

Why We Are Doing This?

In a city grappling with the cost of living crisis, rising crime rates, and pervasive worry, it's easy to feel helpless. London is a city of dreams, but for many young people, it can also present unique challenges. Access to positive spaces, mentorship, and opportunities to develop crucial life skills can be limited. We saw a need for a fresh, vibrant approach to youth work – a place where young voices are heard, and potential is unleashed.

Can You Help Us Achieve This?

We need a volunteer with a creative spark to join us as a Graphic Designer who is passionate about visual storytelling and eager to make a tangible difference, who can design us a modern, vibrant, uplifting youthful logo and with it a brand guidelines that will help us ensure our brand is consistent.

We know you're busy. We know you have choices. So, why dedicate your precious creative time to Urban Youth in this crucial role? Because this isn't just volunteering; it's an unparalleled opportunity to:

• Define a Movement: You'll be the visionary behind our logo and core brand identity, creating the visual language that will represent Urban Youth to young people, communities, and funders across London. This is your chance to leave a lasting mark from day one!

• Build a Portfolio Piece with Purpose: Create a high-impact, real-world design project for a meaningful cause that you can proudly showcase. We can also write you a brief refernce or testimony for your portfolio too.

• Fuel Our Impact: A strong, inspiring brand identity is crucial for attracting young people to our programmes, engaging volunteers, and securing vital funding. Your design will directly enable our mission.

• Collaborate & Innovate: Work closely with our passionate team, bringing your creative ideas to life in a dynamic startup environment.

• Experience Unrivalled Satisfaction: Feel the profound satisfaction of knowing your design will be seen by thousands and directly contribute to the laughter, breakthroughs, and blossoming confidence of young people across London.

• Join a Passionate and Dedicated Community: Become part of a passionate, supportive, and fun-loving team of like-minded individuals. Forge new friendships and find your own sense of belonging.

We Need You!

If you have a keen eye for aesthetics, an understanding of youth culture, and the ability to translate a vibrant mission into compelling visuals with lots of enthusiasm, a willingness to get hands-on, and a desire to help a new charity get set up with a powerful visual presence and with your own design software and tools, then we would really love to have you join us in this exciting adventure.

Ready to Ignite Young People's Future with Your Design?

This is your chance to be part of something extraordinary. To turn worry into hope, isolation into connection, and potential into reality, by giving Urban Youth a visual identity that truly shines.

Don't just watch Young People's future unfold. Help design it!

URBAN YOUTH

Forging Connections | Creating Memories | Building Futures 

Shout is the UK’s only free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. When people text 'Shout' to 85258, they are connected to a Shout Volunteer for a text conversation. Our volunteers provide a safe space for people to share what's causing them distress, while showing warmth and compassion.

Tasks and Responsibilities

If your application is successful, you’ll be enrolled in a training group. New groups start every two weeks.

Shout Volunteers receive 25 hours of free training in communication, listening, managing and assessing risk, and problem solving. The training is self-paced and done online. You’ll learn how to bring people in distress to a place of calm and practice skills that will be useful to you throughout life.

As we are investing in you throughout your time with us, our hope is that you will complete the training in a timely manner and look at this as a longer term commitment. The experience you gain over time is valuable and our goal is to have volunteers commit to 200 hours on the platform, which can take up to two years to complete, as we ask you to take one 2-4 hour shift per week. 

Our Volunteer Training Support team is here to support you, answer any questions and provide feedback during training and throughout your time with Shout. You’ll be joining an incredibly supportive volunteer community and have access to the resources you need to do your role.

As a volunteer, you’ll be supporting people in distress, so it’s important we see the skills required to do that while you are in training. While most trainees complete the training and go on to volunteer, not everyone will pass the training. If this happens, there are other ways you can still support us.

Selection Criteria

A Shout Volunteer is kind and compassionate, a good listener, and has the ability to remain calm when supporting people in crisis. You will also:

• Understand the difference between being friendly and being a friend

• Be aware of your own mental health and wellbeing

• Be open-minded

• Be supportive

• Be reliable

• Be discreet and able to respect confidentiality at all times

• Be accepting and non-judgemental

• Be passionate about contributing some of your time to a cause such as Shout

• Adopt a growth mindset, and be willing to accept feedback

Requirements

• You must live in the United Kingdom or New Zealand while volunteering. 
• You must be over 18 years of age.
• You will need a reliable internet connection and a private place to take your shift.
• All of your volunteering must be done using a laptop or desktop computer and Google Chrome.

It’s worth spending time thinking about the nature of the role, and whether it’s right for you. We support all texters, regardless of race, religion, sexual identity or issue. You will need to be comfortable addressing topics frequently discussed with texters (suicide, self-harm, depression, etc.) without compromising your own mental health. 

Before you apply, please consider whether either of the following applies to you:

• Have you recently experienced grief, loss or change issue/s? For example; someone close to you has been ill or has died, you’ve lost your job, your relationship has ended.

• Is your current mental health and wellbeing in a place such that the stress and pressure of listening to the challenges of others would bring additional burden to you personally?

Benefits to Volunteers

The role is rewarding and can save lives. Shout Volunteers tell us they gain a sense of pride, satisfaction and purpose from taking conversations. They also tell us that their own wellbeing increases, they learn valuable skills and gain experience they can use at work and in their personal lives.

Volunteering can also be a great addition to your CV. You do not need to have any past experience in mental health to be a Shout Volunteer - we’ll provide you with all the training and support you need to do the role.

Application Process

You will need to create your account and fill in the application using a laptop or desktop computer and in a Google Chrome browser. This is a standard requirement for all of our systems at Shout, from the application through to the platform.

You should leave up to an hour to complete the form. As Shout is a text based service and we do not conduct in person interviews for our volunteer candidates what you write in your application and the strength of your references are how we get to know you. 

We appreciate when candidates take the time to write thoughtful, considered answers. We recommend you review your application with an eye toward things like spelling, grammar and punctuation. While some of our texters will occasionally reach out using more informal text speak, our volunteers respond in full sentences and double check their messages for accuracy before hitting send. 

Your application will be reviewed once we have received responses from both of your references. We ask for a personal reference and a professional reference. The personal reference can be a friend or colleague but the other must be someone who knows you professionally or has supervised you in some way. 

This could be a manager or supervisor from where you work or a teacher or educator from where you study. We recommend you choose references who are able to speak to your ability to fulfil the selection criteria outlined above.

We do not accept references from family members. This includes your partner or their relatives, your children, siblings, aunts, uncles, cousins, grandparents or godparents. 

Please allow up to a month for us to review your application and return a decision. 

If your application is approved, you can book your place on training. Training groups usually start every two weeks and spaces are available to book a couple of months ahead. While you are in training and before you are allowed on the platform we will carry out a background check.

Job Title: Graphic Designer                                                                              

Reports To: Department Manager 

Location: Remote

Employment Type: Volunteer (12 hours/week for 6 months)
 

About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.

As part of this initiative, we are seeking a Graphic Designer to bring the visual identity of the project to life. From social media graphics to event branding and promotional materials, you will help ensure the festival’s visual storytelling is engaging, inclusive, and aligned with our mission. This remote volunteer opportunity is perfect for creatives looking to build a professional portfolio while contributing to a high-impact community event.

Position Overview:
The Graphic Designer will play a central role in shaping the visual communications for “Solta o Jogo” and other Quilombo UK initiatives. Working closely with the Creative Director and Marketing team, the designer will conceptualise and produce a range of creative assets across print and digital media. This is an ideal role for someone with strong design skills who is passionate about culture, community, and impactful storytelling.

Key Responsibilities:

Creative Development:

• Study design briefs and translate project goals into compelling visuals.

• Develop concepts, mock-ups, and final designs for social media, posters, presentations, merchandise, and web content.

• Ensure all graphics are visually cohesive, accessible, and aligned with brand guidelines.

Design Production:

• Use design software (e.g., Adobe Photoshop, Illustrator, InDesign) to produce high-quality visuals.

• Test designs across various formats (print, digital, mobile).

• Revise designs based on feedback from the team and stakeholders.

• Prepare final graphics and ensure they are formatted correctly for production and distribution.

Collaboration & Communication:

• Work closely with copywriters, programme leads, and event coordinators to integrate design into broader communication strategies.

• Present design ideas clearly to both technical and non-technical audiences.

• Attend creative planning sessions and contribute visual ideas to campaign strategies.

Required Qualifications:

Education:

 Degree or current studies in Graphic Design, Fine Arts, Visual Communication, or a related field is desirable.

Experience:

• Proven experience in graphic design, either freelance or in a professional setting.

• A strong portfolio showcasing illustrations, branding, and layout design.

• Familiarity with Adobe Creative Suite or equivalent tools.

• Skills:

• Excellent visual design skills and a strong eye for detail, colour, and typography.

• Ability to manage time and priorities independently.

• Comfortable receiving and applying constructive feedback.

• Strong communication and collaboration abilities.

• Open to working across various creative formats and adapting style as needed.

Benefits:

• Contribute to the visual storytelling of a nationally recognised cultural event.

• Expand your design portfolio with real-world creative assets.

• Collaborate with a supportive and multicultural volunteer team.

• Receive feedback and mentorship to support your creative growth.

• Flexible schedule with full remote access.

• Local travel expenses reimbursed (if attending any in-person sessions or events).

Equality Statement

Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.

The Sheila McKechnie Foundation (SMK) was set up in June 2005 in memory of legendary campaigner, Sheila McKechnie.Campaigning is vital to a healthy society. We help campaigners to thrive. In a free and hopeful society, people need to know they have the power to make a difference: that they are able to envisage change and can push for that change to happen. For nearly two decades, we have helped all sorts of individuals, causes and charities to find their power as changemakers – as campaigners. We support, connect and champion these campaigners, equipping them to go after the social change they seek.

The Chair will hold the Board and staff team to account for SMK’s mission and vision, provide inclusive leadership to the Board and ensure that Board members fulfil their duties and responsibilities for the effective governance of SMK. The Chair will line manage and support the Chief Executive and ensure that the Board functions as a unit and works closely with the Chief Executive and staff team to achieve agreed objectives. They may also be asked to act as an ambassador and a public face of SMK in partnership with the Chief Executive and the Board.

For further information, see our website and the recruitment pack. 

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health and safety measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind
• Access to Sense discounts and advice, including cashback and discounts on hight street brands, as well as 10% off at Sense charity shops.

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.